President University

Internship Report for

PT Pamapersada Nusantara

Rizqie Amaliah
International Relations
016201400152

January 2018
2
 TABLE OF CONTENTS

LETTER OF COMPLETION ………………………………… 2

TABLE OF CONTENTS ……………………………………… 3
PREFACE ………………………………………………………. 5
CHAPTER I – INTRODUCTION
1.1 Background ……………………………………………… 6
1.2 Objective of Internship ………………………………….. 7
1.3 Benefit of Internship …………………………………….. 8
1.3.1 Benefit for the Company …….……………………. 8
1.3.2 Benefit for the University ….....…………………… 8
1.3.3 Benefit for the Student .........…..………………...... 8
CHAPTER II – COMPANY PROFILE
2.1 History of the Company ………………………………….. 9
2.2 Vision, Mission and Objective of the Company …………. 10
2.3 Organization Chart ……………………………………….. 11
2.4 Core Company Activities ……………......……………..... 14
2.5 Product and Service ..........................…………………….. 14
2.6 Review of the Company Growth and Trend ……………... 15
CHAPTER III – INTERNSHIP ACTIVITIES
3.1 Activities during Internship Period ……………….……… 17
CHAPTER IV – PERSONAL RESULT/EVALUATION/POINT
LEARNED
4.1 Evaluation of Internship Activities ……………………..... 19
4.2 Point Learned from Internship Activities ……………….... 19
CHAPTER V – RECOMMENDATION
5.1 Conclusion …………………………………………........... 21
5.2 Recommendation …...…………………………………….. 21

3
REFERENCES …………………………………………………… 23
ATTACHMENTS ………………………………………………… 24

4
 PREFACE

In this opportunity, I would like to express my gratitude by saying the biggest thank
you for:
Allah SWT for all endless blessing, kindness, and His guidance in the process of
making this internship final report. Special thanks go to the writer’s family, advisor and
friends for trusting, supporting, and blessed her with never ending pray.
My beloved parents, Mr. Chairil Ismail and Mrs. Istiqomah, my brothers and sister,
Taufiq Hidayaturrahman, Muhammad Rizal, and Chairinnisa who become my strength and
support in my every steps. There is no words that can be described my gratitude to all of you.
Thanks for everything.
Mr. Drs. Teuku Rezasyah, MA. Ph.D., as my internship advisor, thank you so much
for your guidance, attention, patience, and kindness throughout these advisory months.
Thank you Mr. Maidi Irvan, my internship supervisor in PT Pamapersada Nusantara.
Thank you for guiding me and teach me during the past five months. Also thank you to Mr.
Pangarsa Budi Utama, Mr. Pardomuan Damanik, Mr. Donald Pandapotan and Mr. Yul
Khaidir for the help and kind treatment to me for the past five months. Mrs. Imelda Panjaitan,
thank you for welcoming me in the Corporate Social Responsibility department and be friend
with me. Last but not least, thank you to all other employees in PT Pamapersada who I
cannot mention one by one for all guidance, information, and knowledge given to me.

5
 CHAPTER I

INTRODUCTION

1.1 Background
Internship program has its purpose to give a direct experience for the professional life
work and to prepare individuals in securing their future employment. President University
has given final year students an opportunity to undergo an internship program in purpose to
enhance their skills through direct involvement in professional life first-hand in an actual
working environment under the supervision of the field expertise. The university has
provided guide in which help assist the students to have career awareness and clear view on
their goals in accordance with their passions and classroom knowledge.1
According to Graybeal et. Al, students with internship experience tend to be more
active, link the importance of classroom into actual practice, and demonstrate a significant
maturation process which non-internship students do not have.2 It shows that the internship
program is beneficial opportunity for students to practice their classroom knowledges into
working environment directly as in carrying out assignments as well as solving problems.
The supervision also helps to guide the students to be more developed, as stated by Beard, D.
F., that well-organized and carefully supervised internship programs can enhance students’
skills, and help develop the competencies for classroom learning as well as employment.3
President University has given me an opportunity to work as an intern in one of the
largest mining contractor in Indonesia, PT. Pamapersada Nusantara, within the period of 12
July to 12 December 2017. I have seen this internship as a worthy experience and highly
valuable to practice my knowledge and enhance my skills as well as to find my potential as
an International Relations in industry which is fairly different from my field of study.
Through this internship, I was able to gain a greater insight of the industry through
assignments entrusted to me by Corporate Social Responsibility (CSR) Department of the
company.

1
President University, "Internship Immersion Program | President University," accessed December 6, 2017,
http://president.ac.id/p/161-internship-immersion-program.
2
Walker M. E, "Making the Connection: How Advisers Can Help Students Reflect on the Internship Experience
- The Mentor," Division of Undergraduate Studies | The Pennsylvania State University |, last modified
November 2012, https://dus.psu.edu/mentor/2012/11/advisers-students-internship-experience/.
3
Surajit Sarbabidya, "Internship for Career Development: The Case of Marketing Graduates," 6, no. 2 (July
2016), accessed December 6, 2017, wjsspapers.com/static/documents/July/2016/10.%20Sarbabiddya.pdf.

6
 Changes in national circumstances, especially in the era of regional autonomy has led
to public demands for company to contribute more for development in region. Company puts
high concern towards the society around company, has become one criteria of society need
assessment. The emergence of businesses that process natural resources, such as mining
companies, tend to cause environmental degradation which affected not only the
environmental sustainability, but also the society live near the operational area. 4 The
application of Good Corporate Governance is an integral part of the business success and
corporate image improvement, therefore, a good mining practice needs to be implemented in
order to achieve the Sustainable Development through Sustainable Business.
Corporate Social Responsibility (CSR) is one of the effective tool and vital part of a
company in carrying out the public assessment as it is lining with the Triple Bottom Line (3P
– Profit, People, and Planet) and Sustainable Development Goals (SDGs).5 World Bank and
the United Nations have recently touted CSR as a potential long-term solution for delivering
development.6 Christophe Yvetot, the Head UNIDO Liaison Office to the European Union
(2003) stated that SDGs are purposely made to achieve the development goals from the
perspective of economic, social and environment, and he sees CSR as one of the tools to
implement these goals at the level of businesses.
This report will elaborate and evaluate on practical knowledge, as well as the insights
and values obtained throughout the internship while assessing the importance of this
internship to analyze and reflecting my experience during internship period to become my
strength in the future.

1.2 Objective of the Internship

The objectives of the internship in this company are as follows:
1. To find out how a professional work environment is running.
2. To improve a sense of responsibility as part of an organization.
3. To get more knowledge from the working environment.7

4
Kate Hodal, "Death Metal: Tin Mining in Indonesia," The Guardian, last modified December 1, 2017,
https://www.theguardian.com/environment/2012/nov/23/tin-mining-indonesia-bangka.
5
Ibid
6
Ibid
7

7
 1.3 Benefit of the Internship
The benefit of the internship is distinguished into several points, which are:
1.3.1 Benefit for the Company
1. The company gets to enhance public prosperity by giving an intern the
opportunity to learn through internship.
2. The company gets a human resource that will help with work for a short
period.8
1.3.2 Benefit for the University
1. President University will have a student who is ready to go into
professional work environment.
2. President University will have an addition of cooperative relation, which is
with the company.9
1.3.3 Benefit for the Student
1. Get to discover the strength and weakness of the student for self
introspection, thus will help in the future work life.
2. Gain useful working experience for the future work life.
3. Gain useful industrial knowledge which can be used in the future work life.
4. Get to know on how to socialize in the professional working environment.10

8
Ibid
9
Ibid
10
Ibid

8
 CHAPTER II

COMPANY PROFILE

2.1 History of the Organization

PT. Pamapersada Nusantara (PAMA) is a private company engaging in the “mining and
earth moving contractor” sector. Originating from the rental division of PT United Tractors
Tbk. until 1993 when it was finally established as an independent company and is also a part
of PT. Astra International Group Tbk. PAMA has various kind of field of works not only in
mining projects (such as coal, gold and quarry), but also construction projects (Batutegi and
Wonorejo Dam) , land preparation and logging.11
PAMA started as a rental division of PT. United Tractors Tbk. which rented heavy
equipment for the customer. In 1993, PAMA was officially established as an indipendent
company which enganged in a field of general contractor, where it worked on projects such
as gold and coal mining, dam construction in Batutegi and Wonorejo, as well as road
infrastructure for PT. Freeport Indonesia Tbk. In 2003, PAMA started to shift its focus of
field of work into total mining solution, where PAMA specifically enganged in mining
project, while PAMA established its own subsidiaries. PAMA is still working on the
tranformation of its journey to be Mineral and Energy giant producer, where it process their
mining products into a green and efficient energy. The first client who has been using PAMA
service is PT. Adaro Indonesia Tbk. since 1991, the company remains as one of company’s
biggest clients. 12
Until recent years, PAMA has five subsidiaries based on the focus of the activities
which are, PT. Kalimantan Prima Persada (Small-scale Mining), PT. Energi Prima Nusantara
(Energy), PT. Tuah Turangga Agung (Mining), PT. Pama Indo Mining (Cement Material
Mining), and PT. Danusa Tambang Nusantara (Mineral). PAMA also has in total 19 sites,
including the Head Office, which actively operated in East Jakarta, South Sumatera, South

11
Pamapersada Nusantara, "Company Profile - Pamapersada - A Multi-billion Company, with International
Reputation," Home - Pamapersada - A Multi-billion Company, with International Reputation, accessed
December 6, 2017, https://www.pamapersada.com/en/company-profile.html.
12
PT. Pamapersada Nusantara, Corporate Social Responsibility Report 2016, (Jakarta: PT. Pamapersada
Nusantara, 2016).

9
Kalimantan, East Kalimantan, West Kalimantan, Central Kalimantan, and West Nusa
Tenggara.13

2.2 Vision, Mission, and Objectives

As one of the biggest mining contractor in the world, PT. Pamapersada Nusantara has
been nurturing its tradition of excellence service towards its clients through the maintenance
of its reputation for high quality operation management, flexibility, and reliability. PAMA
complies to the community by promoting its responsibility in mining area through its
Corporate Social Responsibility which has carried out various integrated community
development comprising economy, social culture, health education, environmental
management, human resource recruitment and cooperation with the government PAMA is
also committed to strengthening its Safety, Health and Environment as a manifestation of its
concern for the priorities of its workers and the environment. It is shown in its vision and
mission of the company. as the vision and mission are as follows:

1. Vision
To be a world leader mining contractor with the Best Productivity, Engineering,
Safety, Health and Environment (Best PRESENT). 14

2. Mission
 Optimize the best benefit world class level services for clients in mining
business and to provide energy with operational excellence and reliable service
to support national prosperity;
 Create opportunities for employees to develop their competencies in attaining
their goals;
 Continuously attempt to master technology and engineering capability with
environment and human safety perspective for nation and country development;
 Give the best return to shareholders. 15

13
Ibid
14
PT. Pamapersada Nusantara, Corporate Social Responsibility Report 2016, (Jakarta: PT. Pamapersada
Nusantara, 2016).
15
Ibid

10
 PT Pamapersada Nusantara constantly implements vision and mission as foundation to
work and build partnership where client satisfaction is the company’s concern as well as
competency improvement and employees welfare. As a sign of committment towards its
vision and mission, PT Pamapersada Nusantara has created the (6) Six Core Values which
should be implemented by the employees of the company, which are as follows:
1. Synergized Team
The team that is emotionally committed to fill one another, respect one another,
work with enthusiasm and conviction, to achieve exponential result, making us into
the Winning Team.
2. Act Responsibly
The team that works with full integrity (sincere, honest, disciplined, true to moral
and ethical values) in every action that is accountable, in line both action and deed.
3. Cope With Any Challenge and Make It Happen
The team that is always ready, flexible, and versatile in facing up to challenges,
changes and competition; while at the same time is filled with determination,
strength and perseverance to turn vision into reality.
4. Continous Improvement
The team that upholds quality, is never complacent, always eager to learn and
improve one self constantly, to achieve better results and processes
5. SH&E Is Our Way of Life
The team that knows no compromise, and is consistent in applying the SH&E
standard as the best way to achieve the goal of the company while being responsible
to ourselves. Care enough to acknowledge the rights to a decent life for future
generation.
6. Add Value To Stakeholders
The team that is sensitive and responsive towards the needs of customers through a
mutually beneficial partnership, and that which provides additional value to stake
holders proportionately in order to generate satisfaction to all parties involved. 16

2.3 Organization Chart

The PT Pamapersada Nusantara company chart consists of Board of Commisioners,

Board of Directors, and eight (8) Directors in charge of three (3) Corporate Functions and
twelve (12) Operational Divisions. PAMA is a head of its subsidiaries however the company
still also doing the work field directly by doing the long-term mining project. 17 In the
company I was an internee at the Corporate Social Responsibility Department which is a part
of Human Capital and General Service Division.

16
PT. Pamapersada Nusantara, Corporate Social Responsibility Report 2016, (Jakarta: PT. Pamapersada
Nusantara, 2016).
17
PT Pamapersada Nusantara, 2017. Sustainable Report. Jakarta: PT Pamapersada Nusantara

11
 Board Of Commisioners

Board Of Directors

Director In Charge Corporate Function

President Director Corporate Legal

Internal Audit Department

FA & SM Director Corporate Internal Audit
Risk Mgt. & Audit Development Department

Corp. Strategy & System Department

HCGS & SHE Director Corporate Planning & Management Development Corp. Business Research Department
Corp Value Chain & Improvement Department

Operational Division

Organization Development Department

Human Capital & General Service Division
Human Capital Services Department
General Services Department
Corp. Social Responsibility Department
Banjar Baru Support Office
HCGS SHE Department

Human Capital Development Department

Human Capital & General Service Division
Industrial Relation Department

SHE People Development Department

Safety, Health & Environment Division SHE System Dev. & Optimization Department
SHE Stakeholder Empowerment Department

Mine Development Expert

Technical Services Expert
Engineering Division Mine Infrastructure & Geotechnic Expert
Cost Control & Contract Administration Expert
Engineering Director
Engineering People Development Department
Director Expert Staff Management Science Expert

Mining Contractor Area 1 Department

Business Development Mining Contractor Area 2 Department
Director Business Development Division
Mining Contractor Area 3 Department
Corporate Communication Department

Treasury Department
Finance & Administration Division
Accounting Department

Financial Planning & Control Department

Finance & Administration Division
FA & CIS Director
Supply Management Division
Tax Department
Subcontractor Management Department
Procurrment Department
Main Product Logistic Department
Site Support Equipment Logistic Department
New Eqp. & Consumable Logistic Department
Supply Management Development Department
Equipment Recondition Department
Used Equipment Markting Department
Supply Management SHE Department
12

Plant Division
Plant & CIS Director
Corp. Information System Division
Operation Director Operation Division
Plant Region 1 Department
Plant Region 2 Department
Plant Region 3 Department
Maintenance Process Expert
Equipment Optimation & Automation Expert
Life Cycle Expert
Plant People Development Department
Plant Equipment Mgt. & Adm. Department
Tyre Management & Development Department
Balikpapan Operation
Equipment Remanufacturing Department
Plant SHE Department
Coal Upgrading Plant Department
CIS Strategic & Development Department
IT Operation Department
CIS Governance Department
Operation Region 1 Department
Operation Region 2 Department
Operation Region 3 Department
Operation Region 4 Department
Operation Tech. Sup & Sys. Control Department
Operation Staff Development Department
Operation Training & Services Department
Operation SHE Department
13
2.4 Core Organization Activities

PT. Pamapersada Nusantara has been focusing on the coal mining as its core. PAMA
does mining operational by implementing the total mining solution which means from
upstream to downstream, from coast to coast. As one of the largest mining contractor in the
world, PAMA has extensive competence and thorough understanding in terms of
development & operations, particularly coal which cover:

1. Exploration
This process includes geological mapping, topographic mapping, exploration,
inventory evaluation and feasibility studies.
2. Planning
Includes reliable techniques in terms of mining planning such as geological
modeling, pit designing, production schedules and mining sequences.
3. Infrastructure Development
To support its mining activities, PAMA prepares a major supporting
infrastructure comprising warehouses, workshops, offices, roads, and
operational support equipment, conveyance, ports, stock piles, and housing
facilities.
4. Mining Operations
Supported with modern devices, dedicated people, reliable management
systems, mining operations are well-managed to achieve target and customer
satisfaction. Mining operations include drilling, blasting, moving land, picking,
hauling and shipping of coal.
5. Reclamation and Re-vegetation
In terms of mining operations, PAMA always puts its concern in a balance of
environment and community by conducting landfill and re-vegetation in ex
mining area as well as creating long term benefit for community where the
company operates.
6. Shipment and Sales
The process of coal-moving is done through two different modes of
transportation, in this case the removal of coal from mine stockyard to barge
and from barge to mother vessel.18

2.5 Product and Services

As a company engaged in mining contracting field, PT. Pamapersada Nusantara has

offer service as mining contractor for the clients. This service itself includes not only the
dedicated manpower, but also the sophisticated heavy equipment which PAMA use during
the mining operation process. The mining process which is done by PAMA is a total service

18
Pamapersada Nusantara, "Core Business - Pamapersada - A Multi-billion Company, with International
Reputation," Home - Pamapersada - A Multi-billion Company, with International Reputation, accessed
December 6, 2017, http://www.pamapersada.com/en/core-business.html.

14
starts from the exploration of the mining field, coal extraction until the coal shipment. The
purpose of this service is to ease the owner of the mine field in their mining process.

2.6 Review on Company Growth and Trend

As one of the biggest mining contractor in Indonesia, PT Pamapersada Nusantara has

gone through many obstacles and challenges to get into the current position. In PAMA
culture, improvement, achievement and growth are progressive and responsive to
developments on all fronts. PAMA has a solid competence in mining and private projects.
PAMA has demonstrated a proven track record of road construction at Freeport Jayapura,
turning an impossible project into a tangible result. PAMA also managed to note numerous
achievements in completion of Wonorejo and Batu Tegi Dam in Central Java. The success in
managing construction and mining projects has resulted in repeated negotiation extension of
original mining contracts.19
The year 2016 was a very challenging year for PAMA. The unexpected surge of coal
prices in global market has been a great challenge for all the coal mining companies, and
PAMA is no exception. It has touched all company's customers, and has affected the
company’s bottom line performance. However, through the cooperation and hardwork of all
organizational components, in almost all projects the company can achieve performance as
planned. PAMA is now entering various types of business portfolio. The coal mining which
PAMA did is now beginning to shift, not just thermal coal, but began to expand into the gold
mining business, coking coal and energy as well. To maintain its company growth, PAMA
strives to capture the best and efficient technology for their company’s operation as well as
its supply chain. The unexpected surge of coal prices in global market has been a great
challenge for all the coal mining companies, therefore PAMA has now strive its excellence in
coal mining to be a company which can face any challenges and obstacles that will hamper
the company’s growth in the future. PAMA has been improving its human capital to be
competent, as well as to develop its technology to be more sophisticated which can be
benefited both the company and clients. 20
The Company is committed to create a momentum of continuous growth in value for
years to come. In 2016 also the company achieves several awards as a quality prove of the
company, which are:

19
PT. Pamapersada Nusantara, 2015
20
Ibid

15
 1. The Best Indonesia Green Awards 2016 for having a positive contribution in the
environmental field for PT Pamapersada Nusantara District Adaro held by La Tofi
School of CSR.
2. 32nd InnovAstra Award 2016 for Astra Green Company Organized by PT Astra
International, Tbk – Category: Cleaner Production & Pollution Prevention Program.
3. 32nd InnovAstra Award 2016. 1st Winner in the Category of Value Chain Innovation
Organized by PT Astra International, Tbk.
4. Safety Management of Minerals and Coal Mining Award 2016 for PT Pamapersada
Nusantara District Adaro from Ministry of Energy and Mineral Resources. 21

21
PT Pamapersada Nusantara, 2017. Sustainable Report 2016. Jakarta: PT Pamapersada Nusantara

16
 CHAPTER III

INTERNSHIP ACTIVITIES

During my internship, I was an internee in Corporate Social Responsibility (CSR)

Department in Head Office of PT. Pamapersada Nusantara. There are several activities, both
indoor and outdoor, that I was assigned as my job as an internee. These are the jobs that I did
during my internship period:

3.1. Visiting Integrated Post Service (Posyandu), Posyandu Permata Ibu in Jatinegara
I was assigned to visit Integrated Post Service (Posyandu) under the supervision of the
program development officer of CSR, Mr. Yul Khaidir and Stakeholder Relation Officer, Mr.
Pardomuan Damanik. This event was held on Friday, August 25th 2017, and the main
activity of this event was to do monitoring on the Pemberian Makanan Tambahan (PMT)
routines which done every month on every Integrated Post Services fostered by PAMA, at
that time I visited Posyandu Permata Ibu located in Jatinegara.
This routine is purposely done in order to raise the awareness of the importance of
health and nutrition of the society, and also to decrease the mortality rate of mothers and
babies. The result of this event was the data of the number of babies and pregnant women
who need to be controlled on their level of nutritions by checking the weight and height of
both mother and the babies. My role in this event was to observe the condition of the event
held and how is the conditions of the event held and how many were participate, by
collecting data from Mrs. Yuyuk Harwati, as the Person in Charge (PIC) of the Posyandu
Permata Ibu.
After the event, I was assigned to make a report on the situation of the event, which I
made in the form of data tables using Microsoft Excel and the event report using Microsoft
Word. The report itself is going to be used as an evaluation for the company in terms of
health programs.

3.2. Visiting Integrated Post Service (Posyandu), Posyandu Harapan in Pulo Jahe
After the previous visit to Posyandu Permata Ibu, I got another chance to visit
Posyandu Harapan which located in Pulo Jahe. This event was held on Monday, September
5th 2017. At that time, I went visit under the supervision of program development officer of
CSR, Mr. Yul Khaidir. The activity and the purpose of this event were the same as the

17
previous visit, which are to raise the awareness of the importance of health and nutrition of
the society, and also to decrease the mortality rate of mothers and babies.
This time my role was also to observe the condition of the event held and how is the
conditions of the event held and how many were participate, by collecting data from Mrs.
Indah Pujiastuti, as the Person in Charge (PIC) of the Posyandu Harapan. After the event, I
was also assigned to make a report on the situation of the event, which I made in the form of
data tables using Microsoft Excel and the event report using Microsoft Word. The report
itself is going to be used as an evaluation for the company in terms of health programs.

3.3. Assist Blood Donor Event Cooperated with Indonesia Red Cross (PMI) Salemba
During my internship period, I have also assigned to assist the Blood Donor event
cooperated with Indonesia Red Cross (PMI) as a form of responsibility towards the
community health. This event was held for three days in a row, from 25-27 September 2017
in PMI Salemba, which being held from 10.00 a.m. to 15.00 p.m. each day. PAMA
contribution in this event was to prepare the souvenirs such as mug, umbrella, and tumblr for
the Donors whose blood successfully taken. My job in this event was to write the proposal for
the cooperation of this event to dr. Endang Ernawati, as one of the doctor responsible in PMI
Salemba.
Through this event PAMA wanted to give appreciation to the society upon their
participation and contribution towards the health awareness. I was assigned for this event
under the supervision of Mr. Yul Khaidir as CSR Program Development officer and Mr.
Pangarsa Budi Utama as a Section Head of Program Development. After the event, I was
also assigned to make a report on the situation of the event. The report itself consists of the
number of souvenirs given and the situation of the event. I use Microsoft Excel for the data of
participants and souvenirs number, and use Microsoft Word to report the situation of the
event held.

3.4. Assist Teacher Training Event in Pulogadung

The next event I was assigned to assist were the teacher training events which being
held in Pulogadung (PAMA-JIEP) area from 08.00 a.m. to 16.00 p.m. on 18-19 October 2017
I was under supervision of Mr. Donald Pandapotan as a Stakeholder Relation officer of CSR.
The participant of these events were the elementary school teachers from both private and
public school located in Pulogebang with the total of 29 elementary school teachers.
These events were aiming to fulfill the implementation of the pillar of education and
was cooperated with Tunas Bangsa Foundation, with the theme of “Pembelajaran Interaktif-

18
Pembelajaran Dua Arah” to create an interactive learning between student and teacher. My
role in this event was to assist the event held, by collecting the data of participants, such as
the name of the teacher, the subject he or she responsible of, and the school name. After the
event, I was assigned to make a report on the event. The same as the previous reports I had
write, I use Microsoft Excel for the data of participants, and use Microsoft Word to report the
situation of the event held.

3.5. Assist Teacher Training Event in Cileungsi

The second event of elementary teacher training I was assigned to assist was being held
in Cileungsi (PAMA-CILE) area from 09.00 a.m. to 17.00 p.m. on 30-31 October 2017. This
time also I was under supervision of Mr. Donald Pandapotan as a Stakeholder Relation
officer of CSR. The participant of these events were the elementary school teachers from
both private and public school located in Cileungsi with the total of 28 elementary school
teachers.
The purpose of this event was aiming to fulfill the implementation of the pillar of
education and was cooperated with Tunas Bangsa Foundation, with the theme of
“Pembelajaran Interaktif-Pembelajaran Dua Arah” to create an interactive learning between
student and teacher. My role in this event was to assist the event held, by collecting the data
of participants, such as the name of the teacher, the subject he or she responsible of, and the
school name. After the event, I was assigned to make a report on the event. The same as the
previous reports I had write, I use Microsoft Excel for the data of participants, and use
Microsoft Word to report the situation of the event held.

3.6. Recorder of the minutes of CSR workshop in PAMA Head Office, Pulogadung
I was also assigned as a recorder of the minutes of CSR workshop under the
supervision of CSR Department Head, Mr. Maidi Irvan, the Program Development Section
Head, Mr. Pangarsa Budi Utama, and CSR Admin, Mrs. Imelda Panjaitan. This event was
being held on 4-5 December 2017 from 08.00 a.m. until 17.00 p.m. at K3LH2 Room at
PAMA Head Office. The purpose of this event was to make a mutual committment and set
the target for CSR programs of each site in 2018. The participants of this event were the
representative of all 19 sites. This event was also to review on the budget and program
realisation of each site which every representative of each site had to do presentation on their
sites’ realisation.
My role in this event as a recorder was to write down the overview and summary of the
CSR Workshop 2017 and collecting the soft copy of the data from each site’s presentation

19
which will be used as the evaluation for annual report of CSR Department. The result of this
event was a full review from the program development of each site and which programs need
to be developed.
On monthly basis, for five months of my internship period, I was assigned to make a
presentation material for monthly report meeting under the supervision of Mr. Pangarsa Budi
Utama, including doing the translation from Bahasa to English and vice versa which will be
edited by Mr. Pangarsa Budi, as well as doing data recapitulation of each sites’ CSR Program.
I was also assigned by Mr. Pardomuan Damanik to make a social mapping report of the new
site project which is in Pulau Laut, East Kalimantan. This social mapping report was aiming
to know and review the demography graphic of the society in Pulau Laut.

CHAPTER IV

PERSONAL RESULT/EVALUATION/POINT LEARNED

4.1 Evaluation of Internship Activities

The opportunity of having an internship at PT. Pamapersada Nusantara in Corporate
Social Responsibility (CSR) Department from 12 July 2017 to 12 December 2017 has

20
enriched and enhanced my knowledge on the insight of CSR role in a company and towards
an actual working environment in professional level. Since it was my first time to work and
involved directly in professional field, I believe that the internship was worthwhile. During
my internship, I was given a different perspective in handling and approaching the society
directly, which is a totally different field from what I am currently studying. I get to see the
real condition of a society which directly affected and live near the mining operational, as
well as the practice of CSR programs implementation and how efficient it is towards the
community.
During my internship at PT. Pamapersada Nusantara, my supervisor, Mr. Maidi Irvan,
and the CSR Team really kind and helped me a lot in fostering my learning, gaining
information and knowledge regarding the role and importance of CSR in a company and
towards society, and guiding me through every phase of my internship. I was given a chance
to learn see things from different perspective, and what should and should not I considered in
fulfilling the need assessment of the public. I get to understand the importance of community
in the existence of the company.

4.2 Point Learned from Internship Activities

This internship has helped me to gain a better understanding about international
development which is one of the goals in International Relations (IR) and also the purpose of
the Sustainable Development Goals (SDGs), as CSR Programs need to be in line with the
Triple Bottom Line (3P – Profit, Planet, People) and the goals of SDG. Through this
internship I realize that the entreprises also play a major role in contributing towards SDG.
However, many of the cases happening in mining company are spontaneous, started from the
demonstration of the society towards the existence of the company to the demand of
employment from local people, and the role of CSR is to handle and directly approach the
society. Through my internship, I am able to develop my problem solving skill. I also get to
attend events and doing outdoor activities in a form of monitoring the programs.
As an IR student I do realize that I can fit into any scope of job since the study relates
to almost every industry. Looking back, this internship has shaped the way I do decision
making, which requires problem solving skill in a quick, yet efficient way. However, despite
the benefit I gained through this internship, I believe that there are several changes that the
office could consider to improve for the sake of boosting the employee productivity,
especially in terms of communication between employees of each site to avoid the

21
miscalculation and mismatch of the reports recorded in Head Office and in Sites, which I
believe will affect the productivity of the employees.

CHAPTER V

CONCLUSION

5.1. Conclusion

22
 I am thankful for the opportunity which has given to me by PT. Pamapersada Nusantara,
especially for the practical knowledge and instruction, as well as thoughtfulness from my
supervisor and respective team of CSR who kindly helped me. PAMA has accepted me to be
a part of the team and has been very considerate even when I made mistakes which obstruct
the completion of assignments. However, I also had been trained to develop self-ability,
trained to be discipline, independent, professional, and cooperate and responsible in the work
environment. From this internship, I have a clearer vision and direction in what type of future
I am looking for, whether this is my scope of job or whether I can do well in this industry
through an actual working experience in professional environment. Through my internship, I
am able to develop my problem solving skill and how to properly do decision making. I also
get to attend events and doing outdoor activities in a form of monitoring the programs.

5.2. Recommendation
I would like to point out several matters which I suppose can be fixed to create a
significant order. The recommendation for the company is that the monthly reports sent by
sites every month have mostly different data result with the previous reports they sent to
Head Office. There happened a lot of miscalculation and mismatch of the data of CSR
programs that had been carried out. I would like to give suggestion for this matter that the
communication between the officers should be increased. The other matter that I would like
to point out is the discipline of report sending from sites, I found that there are sites that send
their reports late, which can hamper the progress of recapitulation in Head Office for the
monthly report meeting. There are also sites that did not send their monthly report completely,
only a few datas sent to Head Office. I would like to give a suggestion that it is better to have
a time limit or due date for the reports sending. This can raise the discipline attitude for each
individual and to improve the responsibility of the employees.
Aside suggestion for the company, I would like to give a suggestion for the campus
regarding the internship period. I personally thought that this internship has given me a
valuable experience about the actual working environment. However, I believe it would be
better to separate the period of internship and thesis, since it will affect our performance in
completing tasks or assignments. It will be better if students can focus on either internship
program or thesis separately so that the students can optimize their academic performance
and since the thesis will determine whether the students are fulfilling the last criteria to
graduate on time.

23
 Hopefully this recommendation could give enlightment for both company and
university on some issues which has been confusing for the students. Lastly, I would like to
express my sincere apology if my words in this recommendation by no means have offended
some parties. However, this is purely for a reflection to create a better system in the future.

REFERENCES

Corporate Social Responsibility Sustainablity Report 2016, Jakarta: PT. Pamapersada

Nusantara, 2016.

24
 E, Walker M. “Making the Connection: How Advisers Can Help Students Reflect on
the Internship Experience - The Mentor.” November 2012.
https://dus.psu.edu/mentor/2012/11/advisers-students-internship-experience/. (accessed on
December 6, 2017).

Hodal, Kate. Death Metal: Tin Mining in Indonesia. The Guardian, 2017.

Pamapersada Nusantara. http://www.pamapersada.com/en/core-business.html.

(accessed on December 6, 2017).

President University. http://president.ac.id/p/161-internship-immersion-program.

(accessed on December 6, 2017).

Sarbabidya, Surajit. “Internship for Career Development: The Case of Marketing

Graduates.” 6, no. 2 (2016): July 2016.

University, President. http://president.ac.id/p/161-internship-immersion-program.

(accessed on December 6, 2017).

ATTACHMENT

25
 PAMA Transformation Journey, 2017

PMT Monthly Routine, 26 August 2017. Posyandu Permata Ibu, Jatinegara

26
Elementary School Teacher Training, 18-19 October 2017, PT. Pamapersada Nusantara

Workshop CSR 2017, 4-5 December 2017. PT. Pamapersada Nusantara

27
28
29
30
31
32