MELISSA WOHLK

102 Portland Avenue E.

Apartment 203
Almena, WI 54805
(715) 357-6318 or (715) 715-641-0192
wohlkma@my.witc.edu

SKILLS:

 Outstanding Customer Service  Dependable

 Positive Attitude  n
Honest
 Detail Oriented  Punctual
 Hard Working  Organized

COURSES TAKEN:

 Excel  Medical Terminology  Oral Communications

 Microsoft Word  Medical Office Administration  Document Formatting
 Proofreading  Electronic Health Records  MOP/CS

EDUCATION:

Healthcare Receptionist Diploma 2017 to 2018

Wisconsin Indianhead Technical College Rice Lake Wisconsin
Health Office Professional 2017 to 2019
Received a scholarship Fall of 2018
Certified Pharmacy Technician 2007 to Present
Pearson Vue Testing Center Eau Claire Wisconsin
(I obtained this certification on my own. I studied at home, with friends, and got a lot of hands-on
experience from working in the pharmacy).

WORK EXPERIENCE:

Job Center of Wisconsin-Rice Lake, WI 2018 to Present

 Greet customers and assist with unemployment claims, job applications, resumes and job
searches.
 Answer multiline phones and transfer them to where they need to go.
 Schedule appointments with multiple agencies with in the Job Center.
 Assemble information for large groups and presentations where I use the fax machine, copier,
scanner, and printer
 Process and deliver mail.

James Pharmacy-Turtle Lake, WI 2005 to 2017

 I worked as a Certified Pharmacy Technician where I was able to utilize my excellent customer
service techniques. Answered any questions the customers had about prescription items and
over the counter items. If I could not give them a good answer, I directed them to the Pharmacist.
I also operated the cash register and did ordering and checking in orders of over the counter
items. I did inventory and dealt with returns and wrong products that were shipped.