PROGRESS REPORT ON THE SINGLE EUROPEAN ELECTRONIC COMMUNICATIONS MARKET 2007 (13th REPORT) Volume 2

COMMISSION OF THE EUROPEAN COMMUNITIES
Brussels, 19/03/2008
SEC(2008) 356
VOLUME 2
COMMISSION STAFF WORKING DOCUMENT
accompanying the
COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN

PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL
COMMITTEE AND THE COMMITTEE OF THE REGIONS
PROGRESS REPORT ON THE SINGLE EUROPEAN ELECTRONIC

COMMUNICATIONS MARKET 2007 (13th REPORT)
{COM(2008) 153}
EN EN
SOURCES OF DATA PRESENTED IN THIS ANNEX
Figures about the market in sections 1 (mobile interconnection, mobile operators, mobile number portability), 2 (fixed
market, fixed number portability), 3 (prices for LLU), 4 (bundled offers), and 5 (broadcasting) were provided by the
National Regulatory Authorities (NRAs) in response to a questionnaire on regulatory market data sent by the
Commission in July 2007.
Data on mobile subscribers (section 1) refer to October 2007 and come from the NRAs unless otherwise specified.
Data in section 3 on broadband access are provided by the NRAs and the national ministries through the Electronic
Communications Committee (COCOM). Data have been collected from July 2002 to July 2007 three times a year, in
January, June and October, whereas from July 2007 onwards they will be collected in January and July only. The latest
figures in this report refer to 1 January 2008 unless otherwise specified.
Price information in sections 1 (mobile tariffs), 2 (PSTN tariffs) and 6 (retail leased lines prices) and partly in section 3
(not for unbundled local loop) is taken from a study carried out for the Commission by Teligen, Harris Interactive UK
Ltd. These data are collected from primary sources (i.e. directly from the incumbent operators and new entrants) and
checked by the NRAs. All NRAs, with the exception of Italy and Hungary provided comments and approved these data.
A validation meeting with representatives from NRAs and the Commission Services took place in November 2007.
Furthermore, a draft version of the charts in this annex (excluding data on tariffs and broadband) was distributed to the
NRAs before this report was finalised.
European Electronic Communications Regulations and Markets 2007 (13th Report) Annex 2 - 2
TABLE OF CONTENTS
Introduction: Market Indicators..................................................................................................................................... 7
1 MOBILE MARKET ............................................................................................................................................. 10
1.1. MOBILE PENETRATION ............................................................................................................................... 10
1.2. PLAYERS IN THE MOBILE MARKET ......................................................................................................... 16
1.3. MOBILE OPERATORS’ MARKET SHARES ................................................................................................ 20
1.4. MOBILE NUMBER PORTABILITY .............................................................................................................. 22
1.5. MOBILE TARIFFS .......................................................................................................................................... 24
1.6. CALL TERMINATION ON MOBILE NETWORKS...................................................................................... 31
2 FIXED MARKET ................................................................................................................................................. 35
2.1. PLAYERS IN THE FIXED MARKET............................................................................................................. 35
2.2. INCUMBENTS’ MARKET SHARE IN THE FIXED VOICE TELEPHONY MARKET .............................. 40
2.3. CONSUMERS' CHOICE OF FIXED OPERATORS ....................................................................................... 49
2.4. FIXED NUMBER PORTABILITY.................................................................................................................. 58
2.5. PUBLIC VOICE TELEPHONY TARIFFS ...................................................................................................... 60
2.6. CALL TERMINATION ON INCUMBENT'S FIXED NETWORK ................................................................ 89
2.7. CALL TERMINATION ON ALTERNATIVE OPERATORS' FIXED NETWORKS.................................... 93
3 BROADBAND ACCESS AND PRICING .......................................................................................................... 95
3.1. BROADBAND ACCESS DEFINITIONS........................................................................................................ 95
3.2. WHOLESALE ACCESS .................................................................................................................................. 97
3.3. RETAIL BROADBAND ACCESS ................................................................................................................ 100
3.4. PRICES FOR UNBUNDLED LOCAL LOOP ............................................................................................... 113
4 CONVERGED SERVICES - BUNDLED OFFERS ........................................................................................ 118
5 BROADCASTING .............................................................................................................................................. 122
6 LEASED LINES RETAIL TARIFFS ............................................................................................................... 124
6.1. INCUMBENTS' NATIONAL LEASED LINES ............................................................................................ 124
6.2. NATIONAL LEASED LINES PRICE TRENDS (1 AUGUST 1998 - 1 SEPTEMBER 2007) ..................... 130
7 EXCHANGE RATES AND POPULATION .................................................................................................... 133
7.1. EXCHANGE RATE USED (EXCEPT RETAIL TARIFFS). ........................................................................ 133
7.2. EXCHANGE RATE USED FOR RETAIL TARIFFS ................................................................................... 134
7.3. POPULATION................................................................................................................................................ 134
7.4. POPULATION BROADBAND DATA (SECTION 6) .................................................................................. 135
8 OECD TELECOMMUNICATIONS BASKET DEFINITIONS .................................................................... 137
8.1. COMPOSITE NATIONAL – INTERNATIONAL BASKET ........................................................................ 137
8.2. NEW OECD BASKETS FOR PSTN 2006..................................................................................................... 138
8.3. INTERNATIONAL PSTN BASKET ............................................................................................................. 139
8.4. NEW OECD MOBILE BASKETS 2006 ........................................................................................................ 140
3 - European Electronic Communications Regulations and Markets 2007 (13th Report) Annex 2
TABLE OF FIGURES
Figure 1: Telecom Revenue and Investment over GDP, 2006............................................................................................ 8

Figure 2: Market share of alternative fixed operators and their part on total fixed telecom market investment, 2006....... 9
Figure 3: Mobile penetration in the EU ............................................................................................................................ 11
U
Figure 4: Map of the mobile penetration in the EU, October 2007 .................................................................................. 12
Figure 5: Mobile users in the EU by country and penetration, October 2007 .................................................................. 13
Figure 6: Mobile penetration rate and growth, 2006-2007 ............................................................................................... 14
Figure 7: Mobile subscribers, prepaid and monthly paid, October 2007 .......................................................................... 15
Figure 8: 2G Mobile Network Operators, July 2007 ........................................................................................................ 16
Figure 9: Mobile Network Operators, July 2007 .............................................................................................................. 17
Figure 10: UMTS licences, July 2007 .............................................................................................................................. 19
Figure 11: UMTS operators offering comercial services, July 2007 ................................................................................ 19
Figure 12: EU average mobile operators market share..................................................................................................... 20
Figure 13: Market share of the leading operator in the market, October 2007 ................................................................. 20
Figure 14: Mobile market share based on subscribers, October 2007 .............................................................................. 22
Figure 15: Mobile ported numbers and price per number ported, October 2007.............................................................. 23
Figure 16: Percentage of Mobile ported numbers over total mobile subscribers, October 2007 ...................................... 24
Figure 17: OECD Mobile low usage basket ..................................................................................................................... 26
Figure 18: OECD Mobile medium usage basket .............................................................................................................. 27
Figure 19: OECD Mobile high usage basket .................................................................................................................... 28
Figure 20: Simple average across all mobile operators covered (low usage basket) ........................................................ 29
Figure 21: Simple average across all mobile operators covered (medium usage basket) ................................................. 29
Figure 22: Simple average across all mobile operators covered (high usage basket) ....................................................... 30
Figure 23: EU average interconnection charges for call termination on mobile networks ............................................... 31
Figure 24: Interconnection charges for call termination on mobile networks .................................................................. 32
Figure 25: Interconnection charges of call termination on mobile networks.................................................................... 32
Figure 26: Interconnection charges of call termination on mobile networks by operator, October 2007......................... 33
Figure 27: Estimated number of fixed operators offering publicly available telephony services in the EU, 2007........... 36
Figure 28: Estimated number of operators actually offering public voice telephony, 2007 ............................................. 37
Figure 29: Estimated number of VoIP operators offering public voice telephony, 2007 ................................................. 38
Figure 30: Number of players in the fixed telephony ....................................................................................................... 39
Figure 31: EU incumbents' overall average market share on the fixed voice telephony market (all types of calls)......... 40
Figure 32: EU incumbents' average market share on the voice telephony market (based on revenues)........................... 40
Figure 33: Fixed telephony market concentration (Herfindahl-Hirschman Index), 2006................................................. 42
Figure 34: Map of the fixed incumbents' revenues market share in the EU ..................................................................... 43
U
Figure 35: Incumbents' market share in the fixed telephony market (all types of calls) by retail revenue and minutes of
traffic ................................................................................................................................................................................ 44
Figure 36: Incumbents' market share in the national fixed telephony market by retail revenue and minutes of traffic.... 45
Figure 37: Incumbents' market share in the international fixed telephony market by retail revenue and minutes of traffic
.......................................................................................................................................................................................... 46
Figure 38: Incumbents' market share in the fixed telephony market (calls to mobile) by retail revenue and minutes of
traffic ................................................................................................................................................................................ 47
Figure 39: Market share of the VoIP operators on the basis of the volume of traffic, 2006............................................. 48
Figure 40: EU subscribers using an alternative provider for voice telephony services .................................................... 50
Figure 41: Subscribers using an alternative provider for direct access, July 2007 ........................................................... 52
Figure 42: Number of alternative operators that are actually offering public voice telephony through direct access, July
2007 .................................................................................................................................................................................. 54
Figure 43: Number of alternative operators using full un bundled local loop as a % of active alternative operators, July
2007 .................................................................................................................................................................................. 55
Figure 44: Number of alternative operators using shared access as a % of active alternative operators, July 2007......... 56
Figure 45: Number of operators using proprietary infrastructure as a % of alternative operators, July 2007 .................. 57
Figure 46: Fixed ported numbers and price per number ported, October 2007 ................................................................ 59
Figure 47: Minimum cost of local and national calls, incumbent operator....................................................................... 62
Figure 48: Minimum cost of a call to a mobile phone, incumbent operator ..................................................................... 62
Figure 49: Minimum cost of an international call, incumbent operator............................................................................ 63
Figure 50: Residential monthly rental............................................................................................................................... 64
Figure 51: Business monthly rental .................................................................................................................................. 64
Figure 52: Residential rental per month............................................................................................................................ 65
Figure 53: Business rental per month ............................................................................................................................... 65
Figure 54: Average monthly expenditure (composite basket) residential users ............................................................... 67
Figure 55: Average monthly expenditure (composite basket) business users................................................................... 68
Figure 56: OECD baskets for PSTN, 2007. Low usage residential basket ....................................................................... 69
Figure 57: OECD baskets for PSTN, 2007. Medium usage residential basket................................................................. 69
Figure 58: OECD baskets for PSTN, 2007. High usage residential basket ...................................................................... 70
Figure 59: OECD baskets for PSTN, 2007. SOHO busness basket.................................................................................. 70
Figure 60: OECD baskets for PSTN, 2007. SME business basket ................................................................................... 71
Figure 61: OECD Residencial composite basket.............................................................................................................. 72
Figure 62: OECD Business composite basket .................................................................................................................. 73
Figure 63: EU composite basket development ................................................................................................................. 74
Figure 64: Average price for an international call, residential user .................................................................................. 75
Figure 65: Average price for an international call, business user ..................................................................................... 76
Figure 66: EU 27 international basket development......................................................................................................... 76
Figure 67: Local call charge, 3 min .................................................................................................................................. 77
Figure 68: Local call charge, 10 min ................................................................................................................................ 78
Figure 69: National call charge, 3 min.............................................................................................................................. 78
Figure 70: National call charge, 10 min............................................................................................................................ 79
Figure 71: Local and National call charge, 3 min, EU27 weighted average..................................................................... 79
Figure 72: Local and National call charge, 10 min, EU27 weighted average................................................................... 80
Figure 73: 3 min local calls, incumbent and competitor's price........................................................................................ 81
Figure 74: 10 min local calls, incumbent and competitor's price...................................................................................... 82
Figure 75: 3 min national calls, incumbent and competitor's price................................................................................... 82
Figure 76: 10 min national calls, incumbent and competitor's price................................................................................. 83
Figure 77: 10 min call to near EU country ....................................................................................................................... 84
Figure 78: 10 min call to distant EU country.................................................................................................................... 85
Figure 79: 10 min call to USA.......................................................................................................................................... 85
Figure 80: 10 min call to Japan......................................................................................................................................... 86
Figure 81: 10 min call to near EU country, incumbent's and competitor price................................................................. 87
Figure 82: 10 min call to distant EU country, incumbent's and competitor price............................................................. 87
Figure 83: 10 min call to USA, incumbent and competitor's price................................................................................... 88
Figure 84: 10 min call to Japan, incumbent and competitor's price.................................................................................. 88
Figure 85: EU fixed interconnection charges for call termination on incumbents' network, EU weighted average......... 90
Figure 86: Interconnection charges for terminating calls on Incumbents' fixed network, local level, October 2007 ....... 90
Figure 87: Interconnection charges for terminating calls on Incumbents' fixed network, single transit, October 2007 ... 91
Figure 88: Interconnection charges for terminating calls on Incumbents' fixed network, double transit, October 2007.. 92
Figure 89: I. C. charges for call termination on main alternative operators fixed networks (peak) in €-cents, October
2006 .................................................................................................................................................................................. 93
Figure 90: Number of agreements for full LLU, shared access, bitstream access and resale, Jan 2006- Jan 2008. ......... 97
Figure 91: Availability of wholesale access in the EU – Incumbent's PSTN activated main lines................................... 98
Figure 92: EU wholesale fully unbundled lines per Member State .................................................................................. 98
Figure 93: EU wholesale shared access broadband lines by Member State ..................................................................... 99
Figure 94: EU wholesale bitstream access broadband lines by Member State ................................................................. 99
Figure 95:EU wholesale resale access broadband lines by Member State...................................................................... 100
Figure 96: EU broadband lines by Member States, January 2008 .................................................................................. 101
Figure 97: Total fixed broadband retail lines.................................................................................................................. 102
Figure 98: Total DSL retail lines .................................................................................................................................... 102
Figure 99: Total fixed broadband retail lines with technologies other than DSL ........................................................... 103
Figure 100: Fixed broadband lines by technology (January 2008)................................................................................. 103
Figure 101: Fixed broadband access lines by operator (January 2008) .......................................................................... 104
Figure 102: Incumbent's broadband market share excluding/including resale lines of alternative operators (January
2008)............................................................................................................................................................................... 105
Figure 103: DSL access lines per operator (January 2008) ............................................................................................ 105
Figure 104: Trends in the fixed broadband retail lines market share: New entrants....................................................... 106
Figure 105: Trends in DSL retail lines market share: Incumbents ................................................................................. 106
Figure 107: Trends in the DSL retail lines as % of total fixed broadband access lines .................................................. 107
Figure 108: EU broadband penetration rate (January 2008)........................................................................................... 108
Figure 109: Local loop unbundling monthly average total cost in the EU, October 2007.............................................. 114
Figure 110: Monthly average total cost per full unbundled loop, October 2007 ............................................................ 114
Figure 111: Monthly average total cost per shared access, October 2007 ...................................................................... 115
Figure 112: Prices per full unbundled loop - connection................................................................................................ 115
Figure 113: Prices per full unbundled loop – monthly rental ......................................................................................... 116
Figure 114: Prices per shared access – Connection ........................................................................................................ 116
Figure 115: Prices per shared access – monthly rental ................................................................................................... 117
Figure 116: Bundled offer subscribers as a % of population 2006 ................................................................................. 119
Figure 117: Bundled offer per type as % of population, 2006........................................................................................ 120
Figure 118: Bundled offer operators, 2006..................................................................................................................... 121
Figure 119: Number of TV connections as % of population, July 2007......................................................................... 122
Figure 120: Number of IPTV subscriptions as % with the population, July 2007.......................................................... 123
Figure 121: Prices for 64kb/s, 2 km circuits ................................................................................................................... 126
Figure 122: Prices for 64kb/s, 200 km circuits ............................................................................................................... 126
Figure 123: Prices for 2M/s, 2 km circuits ..................................................................................................................... 127
Figure 124: Prices for 2MB/s, 200 km circuits............................................................................................................... 127
Figure 125: Prices for 34 Mb/s, 2 km circuits ................................................................................................................ 128
Figure 126: Prices for 34 Mb/, 200 km circuits .............................................................................................................. 128
Figure 127: Prices for 140/155 Mb/s, 2 km circuits ....................................................................................................... 129
Figure 128: Prices for 140/155 Mb/s, 200 km circuits ................................................................................................... 129
Figure 129: EU average price variation since 1998, 64 kb/s .......................................................................................... 130
Figure 130: EU average price variation sin 1998, 2Mb/s ............................................................................................... 130
Figure 131: EU average price variation since 1998, 34 Mb/s......................................................................................... 131
Figure 132: EU average price variation since 1998, 155 Mb/s....................................................................................... 132
INTRODUCTION: MARKET INDICATORS
In this introduction, for the first time some economic

indicators in the market are presented.
The first graph is the telecom revenue and investment

over GDP (constant prices) for 2006 in the EU. The
total telecom sector revenue for 2006 represents 3% of
the European GDP at constant prices for 2006.
Investment in the telecom sector represents 9.85% of
the revenues in the market. Alternative fixed operators
are responsible of 42.92% of the investment, while
they account for 32.23% of the market in terms of
revenues.
Figure 1: Telecom Revenue and Investment over GDP, 2006
Telecom Revenue and Investment over GDP, 2006

EU Telecom Revenue Average: 3% GDP
7%
6%
5%
4%
3%
2%
1%
0%
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU NL AT PL PT SI SK FI SE UK
Total Telecom Sector Revenue Total Telecom Sector Investment
This second graph compares the average alternative fixed operators' investment in the fixed market and their
market share 2006 in the EU.
Figure 2: Market share of alternative fixed operators and their part on total fixed telecom market
investment, 2006
Market Share of alternative fixed operators by revenues,

December 2006 Part of alternative operators on total telecom market investment,
all types of calls December 2006
32,33%
42,92%
Mobile Players
1 MOBILE MARKET
This section provides information on the number of mobile network operators and mobile service providers
mobile subscribers and the penetration rate for mobile as well as the market share of the main players in each
telephony services. It also shows the number of both Member State.
1.1. MOBILE PENETRATION

This section provides information on the number of Some regulators distinguish between the overall
mobile subscribers and the penetration rate for mobile number of mobile subscribers and the number of active
telephony services in each Member State. The growth subscribers. The table indicates where this information
in the penetration rate since 2004 is also shown. is available. Some operators consider the total number
of users that have made or received a call or sent an
Where available, data have been provided by the
SMS in the last 9 or 6 months, whereas others only
National Regulatory Authorities (NRAs).
consider the active users of the last 3 months. This has
The EU average is a weighted average. an impact on the penetration rate, especially in small
countries
It should be noted that operators and regulators use
different methods to count the number of subscribers.
Mobile Penetration
The chart below displays the number of mobile Member States, Bulgaria and Romania accounting for
subscribers in the EU between 2004 and 2007. In more than 30 million subscribers are taken into
October 2007 there were around 553.46 million mobile account). Penetration rate is almost 112% of EU
subscribers, with an increase of more than 80 million population (+8.6 percentage points since last year).
since October 2006 (+15.69%, but this year 2 new
Figure 3: Mobile penetration in the EU
Mobile subscribers penetration in EU (2G and 3G)
600 111,8% 120%

103,2%
500 95,0% 100%
84,6%
400 80%
EU penetration rate
Million of subscribers
300 60%
553,46
478,38
436,68
386,61
200 40%
100 20%
0 0%
Oct. 2004 Oct. 2005 Oct. 2006 Oct. 2007
EU subscribers EU penetration rate

Source: Commission services based on NRA data and EMC
Where available, data include 2G and 3G mobile network operators' subscribers as well as mobile service providers'
subscribers. Data are not comparable with previous reports (updated figures for previous years have been provided by
some NRAs).
The following map shows the mobile penetration rate subscribers for both mobile network operators and
in the EU countries and the next chart shows the mobile service providers.
absolute number of mobile subscribers in each Member Penetration rate is above 100% in 21 Member States;
States (columns) and the penetration rate (dots), Italy (148%), Lithuania (144%) and Latvia (140%)
measured as the number of subscribers per 100 have the highest values (apart from Luxembourg where
inhabitants. Where available figures include 2G and 3G the value (152%) is significantly lower if trans-national
commuters are added to the national population).
Mobile Players
Figure 4: Map of the mobile penetration in the EU, October 2007
Mobile penetration, October 2007
Germany: Estimation. Subscribers of service provider are included in data of network operators
Spain: UMTS subscribers and GSM1800-DCS 1800 subscribers: data as of July 2007
Italy: AGCOM evaluation on August 2007
Cyprus: Active subscribers refers to end of August 2007 company results
Finland: Data for July 2007 used.
Mobile Players
Figure 5: Mobile users in the EU by country and penetration, October 2007
Mobile subscribers and penetration rate, October 2007
100 180%
93,3
90 152%
148%
144%
160%
139%
80 132%
140%
87,7
123%120% 110% 122%
117% 118% 119%
million of subscribers
70 111%113% 113%113%
106% 104%
108%108% 120%
penetration rate
102%
60 97% 98%
94% 94%
72,2
91%
83%
100%
50
80%
40
52,5
60%
37,0
49,1
30
20 40%
21,2
18,4
6,0
20%
5,7
4,9
5,5
10
4,9
12,4
12,9
11,8
3,2
10,5
9,9
1,9
1,8
9,4
9,8
0,9
0,7
9,4
0,4
0%
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK
Mobile subscribers Penetration rate
Spain: UMTS subscribers and GSM1800-DCS 1800 subscribers: data as of July 2007
indicated. Penetration rate has grown significantly in

The following chart displays for each Member State
Slovakia (+15 percentage points (p.p.)), Germany (+13
the growth of the mobile penetration rate between
percentage points (p.p.)), and Estonia (around +10
October 2006 and October 2007, unless otherwise
p.p.).
Mobile Players
Figure 6: Mobile penetration rate and growth, 2006-2007
Mobile penetration rate (and growth) 2006-2007
180%
160%
140%
120%
100%
170,6%
151,6%
80%
148,4%
143,6%
139,1%
133,8%
132,9%
131,5%
123,3%
122,8%
122,1%
120,3%
118,8%
118,6%
118,5%
117,3%
113,6%
113,3%
113,0%
113,3%
112,7%
112,5%
110,6%
110,4%
110,0%
109,0%
60%
108,4%
107,9%
107,7%
105,8%
105,3%
104,3%
104,0%
104,1%
103,6%
101,6%
100,7%
100,0%
99,8%
98,1%
97,0%
95,1%
94,1%
93,9%
91,9%
90,9%
91,1%
90,2%
86,1%
83,0%
82,9%
82,3%
40%
20%
0%
Penetration rate Oct. 2006 Penetration rate Oct. 2007
Spain: UMTS subscribers and GSM1800-DCS 1800 subscribers: data as of 1.7.2007
Luxembourg: For 2006 a different methodology was applied compared to 2007
Mobile Penetration
than 70% and in Italy and Malta they are around 90%.
The following chart shows, for each Member State
split between post-paid and pre-paid subscribers. At
EU level, more than 60% of subscribers use a pre-paid
system. In five countries pre-paid subscribers are more
Figure 7: Mobile subscribers, prepaid and monthly paid, October 2007
Mobile subscribers: prepaid and monthly paid (October 2007)

EU average: prepaid: 60,9% - monthly paid: 39,9%
100%
10%
9%
22%
90%
26%
29%
30%
34%
41%
37%
38%
38%
41%
44%
80%
45%
46%
47%
49%
53%
55%
58%
58%
58%
58%
60%
70%
65%
60%
50%
91%
89%
78%
40%
74%
71%
70%
67%
63%
62%
62%
61%
59%
56%
30%
55%
54%
53%
51%
47%
45%
42%
42%
42%
42%
40%
40%
20%
34%
10%
0%
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SI SK SE UK
Prepaid Monthly paid
Spain: UMTS subscribers and GSM1800-DCS 1800 subscribers: data as of 1.7.2007
Mobile Players
1.2. PLAYERS IN THE MOBILE MARKET

This section shows the number of mobile licenses services (second-generation). The number of operators
granted in each Member State for the provision of indicates the real magnitude of the choice of operators
mobile services (2G/3G mobile network operators and for customers of digital mobile services, since very
mobile service providers). License for analogue mobile often operators have licences for both GSM 900 and
service are not phased out in Poland (phasing out: 17- DCS 1800. Mobile network operators have been
12-2016). identified as having only GSM 900 or only DCS 1800
frequencies, or both (in which case they have usually
Data have been provided by the national regulatory
been granted a GSM 900 licence which has
authorities and refer to the situation in July 2007.
subsequently been extended to the DCS 1800 band).
The following chart shows the number of mobile
network operators licensed to provide digital mobile
Figure 8: 2G Mobile Network Operators, July 2007
2.G Mobile Network Operators, July 2007

Total EU: 82
2 4 4 4 4
3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3
1 2 2 2
0
Operators with GSM and DCS licences
France: Mobile national operators for mainland France only. Overseas departments are excluded.
Mobile Players
Figure 9: Mobile Network Operators, July 2007
Mobile Network Operators, July 2007

Total EU: 100
3 6
5 5 5
2 4 4 4 4 4 4 4 4 4 4 4 4
3 3 3 3 3 3 3 3 3
1 2 2
0
Mobile Players
The following two figures indicate the number of

UMTS licenses granted in each Member State and the
status of the launch of 3G services: trial (tests with a
closed group of selected users) or commercial (fully
commercial services open to any users at standard
tariffs).
Mobile Players
Figure 10: UMTS licences, July 2007
UMTS licences, July 2007

Total EU: 92
4 2
1 1 1 1 1 1 1
3 2 2
1 1
2 4 4 4 2
3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3
1 2 2 2 2 2 2
1
0
Operators with UMTS and GSM/DCS licences Operators with UMTS licence only
Denmark: 3 operators commercially active. One operator is not active

Estonia: 4th licensed 3G operator. One operator not active
France: The coverage of one specific 3G operator on the market is 20%. 3G service includes data cards.
Cyprus: One operator has the obligation to build a 3G network until 2013
Poland: Service definition includes data cards
Netherlands: 2 3G operators commercially active.
Austria: One mobile operator has a license but is not active, frequencies traded to another operator.
Romania: There are 3 licensed 3G operators on UMTS and a 4th licensed 3G operator on CDMA 2000
Figure 11: UMTS operators offering comercial services, July 2007
UMTS operators offering commercial services, July 2007

Total EU: 86
3
3 3 5
2 2 4 4 4 4 4 2 4
3 3 3 3 3 3 3 3 3 3 3
1 2 2 2 2 2
1 1 1 1
0
Trial Commercial
Denmark: 3 operators commercially active. One operator is not active
Mobile Market Share
Estonia: 4th licensed 3G operator. One operator not active

France: The coverage of one specific 3G operator on the market is 20%. 3G service includes data cards.
Cyprus: One operator has the obligation to build a 3G network until 2013
Poland: Service definition includes data cards
Netherlands: 2 3G operators commercially active.
Austria: One mobile operator has a license but is not active, frequencies traded to another operator.
1.3. MOBILE OPERATORS’ MARKET SHARES

The following charts present the market shares, market shares in Greece is taken the incumbent
based on subscribers, of the leading operator, the website.
main competitor and the other competitors in the In Cyprus one operator largely dominates the
mobile market. Operators’ market shares have been market with more than 85%. In Slovenia the
calculated for the overall mobile market (including leading operator retains more than 65% of the
DCS 1800/GSM 900 and UMTS subscribers). market. In 15 Member States the leading operators
have between 40% and 50%. The lowest market
Data concerning market shares are based on the
share of the leading operator is in the United
data supplied by the NRAs except for Czech
Kingdom, with 24%. EU average has been
Republic, Estonia, Greece, Luxembourg, Hungary
weighted using mobile subscribers for each
and Sweden where they are confidential. Data for
country. At EU level, the market share of the
these countries are estimates from European Mobile
leading operator and its competitors are the same as
Communications and refer to 3Q 2007. Data for
last year in average.
Figure 12: EU average mobile operators market share
EU average mobile operators' market share
45%
40,0% 39,8% 39,4%

39,4%
40%
35%
32,1% 32,0%
31,2%
32,1%
30%
28,2% 28,6% 28,6%

27,5%
25%
2004 2005 2006 2007
Leading op. Main competitor Others competitors
Figure 13: Market share of the leading operator in the market, October 2007
Mobile Players
Market share of the leading operator in the market, October 2007
Data for Czech Republic, Estonia, Greece, Luxembourg, Hungary, Austria and Romania are confidential. Data for these countries are estimates from
European Mobile Communication 2007 except for Estonia and Greece (Source: Incumbent web-site).
Number portability
Figure 14: Mobile market share based on subscribers, October 2007
Mobile market share based on subscribers, October 2007
100%
8,05%
8,28%
9,99%
11,23%
12,49%
15,47%
14,73%
19,76%
19,94%
21,07%
22,02%
22,81%
22,84%
23,65%
24,05%
25,35%
90%
26,09%
26,33%
26,52%
27,01%
28,17%
31,77%
37,71%
40,19%
25,36%
80%
52,71%
52,93%
30,15%
38,78%
41,19%
70%
39,05%
40,54%
33,78%
33,07%
32,43%
30,68%
25,95%
39,36%
39,46%
32,93%
36,06%
31,74%
60%
33,23%
33,55%
35,00%
34,88%
31,75%
19,85%
27,46%
50%
88,77%
40%
23,06%
66,59%
57,36%
30%
52,92%
50,53%
47,96%
47,29%
46,22%
45,67%
44,91%
44,71%
44,76%
43,99%
43,02%
42,91%
41,10%
40,88%
40,60%
40,25%
40,12%
39,96%
37,00%
36,95%
36,48%
34,83%
20%
24,00%
10%
0%
BE BG CZ DK DE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK
Leading operator Main competitor Third +Others competitors
Data for Czech Republic, Estonia, Greece, Luxembourg, Hungary, Austria and Romania are confidential. Data for these countries are estimates from
European Mobile Communication 2007 except for Estonia and Greece (Source: Incumbent web-site).
1.4. MOBILE NUMBER PORTABILITY
Mobile number portability enables mobile subscribers significant growth in the amount of mobile numbers
to retain their number when they move from one ported in Greece and Malta.
operator to another.
The percentage of ported numbers in the EU over the
Figures refer to the number of transactions calculated total mobile subscribers since the introduction of
up to 1st October each year, unless stated otherwise mobile number portability is now 9.3%.
under each table.
Spain and Italy continues to lead in terms of the
number of subscribers that have ported their numbers.
(around 14 million).
According to the data at our disposal for 23 countries,
the mobile ported numbers have increased during the France has also seen considerable growth compared to
past period (+7.13 million) and as of October 2007 the previous year but still the number of ported
almost 47 million subscribers have ported their number numbers is very low compared to Italy and Spain.
since the introduction of this possibility (data is not
Finland has the highest percentage of ported numbers
available for Poland and United Kingdom)
over the total of mobile subscribers (68%) followed by
Only one country (Slovakia) has started to implement Denmark (42.06%) and then Spain (28.87%).
mobile number portability this year, while number
In Estonia, Spain, Lithuania and Malta there is no
portability is not yet available in Bulgaria and
inter-operator charge for the porting of mobile
Romania. Apart from Slovakia the countries that have
numbers.
introduced number portability in 2007, there has been
Number portability
Figure 15: Mobile ported numbers and price per number ported, October 2007
Mobile ported numbers and price of mobile number portability, October 2007
68,18%
35
70,00%
8
,4
29
30
60,00%
Price per number ported (€)

25
1
42,06%
Numbers ported
,5
50,00%
2
21
,9
00
20
,
20
20
40,00%
0
,0
27,30%
26,34%
15
6
,2
15
23,16%
13
30,00% 20,07%
19,18%
15,96%0
60
60
45
7
9,
9,
9,
9,
21
10
00
11,83%
20,00%
8,
9,
6,81% 0
6 ,0
00
74
0
5,
5,
5,42%
1,
3,80%
3,63%
5
2,86%
10,00%
2,53%
2,24%
1,72%
1,53%
1,32%
1,21%
0,81%
0,19%
0,12%
0,09%
83
0,
00
00
0,
0,
0
0,00% 0
BE CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT SI SK FI SE UK
% number ported (Oct. 2006) % number ported (oct. 2007) Price per number ported (Oct. 07)
Mobile ported numbers and price of mobile number portability, October 2007
14.000.000
13.402.585
16 000 000 35
8
,4
29
14 000 000 30
12 000 000

25
1
Numbers ported
,5
2
21
,9
00
20
10 000 000
,
20
20
8 000 000
0
,0
15
6
,2
15
13
3.900.000
6 000 000
70
2.533.333 0
60
45
2.585.024
6
9,
9,
9,
9,
2.181.593
21
10
00
1.892.349
8,
9,
1.500.000
4 000 000
1.428.719
00
6,
00
74
991.000
0
5,
5,
1,
428.599
273.805
5
184.700
180.268
163.748
156.490
2 000 000
39.577
47.422
35.022
47.784
25.944
20.000
10.657
1.139
83
0,
00
00
0,
0,
0
0
BE CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT SI SK FI SE UK
October 2006 October 2007 Price per number ported (Oct. 07)
Data on mobile numbers ported is not available for UK and Poland while number portability in Bulgaria and Romania is not yet implemented.
Lithuania: Numbers are ported free of charge.

Luxembourg: The data is from August 2006.
Malta: Not including port backs.
Netherlands: Price is a rough estimate by NRA.
Portugal: Value reports to July 2007 excluding VAT.
Finland: Average fee, current fee varies from 5 to 12.
Number Portability
Figure 16: Percentage of Mobile ported numbers over total mobile subscribers, October 2007
% of mobile numbers ported over total mobile subscribers (Oct. 2007)
80,00%
68,18%
70,00%
60,00%
50,00%
42,06%
40,00%
27,30%
26,34%
23,16%
30,00%
19,18%
20,07%
15,96%
20,00%
11,83%
6,81%
5,42%
2,86%
10,00%
3,80%
3,63%
1,72%
2,53%
1,53%
2,24%
1,32%
1,21%
0,81%
0,19%
0,12%
0,09%
0,00%
BE CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT SI SK FI SE
Data on mobile numbers ported is not available for UK and Poland while number portability in Bulgaria and Romania is not yet
implemented.
Lithuania: Numbers are ported free of charge.

Luxembourg: The data as from August 2006
Malta: Not including port backs
1.5. MOBILE TARIFFS

1. The analysis of national (as opposed to roaming) 22% of calls are to fixed line phones, 70% to
mobile services is based on the OECD baskets for mobile phones, 8% to voicemail,
digital mobile services. OECD baskets have undergone
a revision that resulted in a new set of baskets at the • Medium usage basket with:
beginning of 2006, as opossed to old 2002 OECD 65 outgoing calls per month + 50 SMS
baskets. Mobile baskets have been updated with messages
current traffic weights and volumes. The changes are 21% of calls are to fixed line phones, 72% to
significant enough to prohibit the use of the new mobile phones, 7% to voicemail,
baskets with old data. • High usage basket with:
The baskets contain an SMS element, they include 140 outgoing calls per month + 55 SMS
calls to several mobile networks, and they do not cover messages
international calls. In addition, MMS element is 20% of calls are to fixed line phones, 73% to
included in the basket, while both MMS and SMS are mobile phones, 7% to voicemail.
separated for peak and off-peak times, and on-net and
off-net destinations. Also, voicemail is included in the
baskets, whereas off-net calls can be directed to several
networks. There are 3 different baskets, based on low,
medium and high usage levels. All packages analysed
in this study are Post-Paid packages. Some of the main
properties of the "2006 OECD" baskets are:
• Low usage basket with:
30 outgoing calls per month + 33 SMS
messages
Mobile Tariffs
Each basket also has a unique definition of time of day

distribution and call duration, and includes the monthly
rental, and any registration charges distributed over 3
years.
The two most prominent operators in each country are
covered, based on available subscriber numbers. All
relevant packages from each operator are considered,
but the final results presented here only show the
cheapest package for each basket.
The asterisk (*) behind the package name means that
the package name and its structure have changed
between 2006 and 2007. The package chosen at any
time is the cheapest package from that provider for the
usage profile in question. This may give rise to
significant price changes over time.
The balance of fixed and usage in the mobile baskets
varies considerably between countries, as the preferred
packages in some countries contain a lot of calling time
included in the fixed charge.
A full description of the methodology can be found at
the end of this report.
The names of the tariff packages used in the basket
analysis are found in the table below.
2. In order to show a price trend, the "2006 OECD"

baskets have been used. Mobile services from 2006 till
2007 are used. The graphs will show the average price
developments for the EU countries, using a simple
average across all member countries per year. The
averages cover the cheapest package from the same
mobile operators.
From 2007, Bulgaria and Romania are also included.
Number Portability
1.5.1. 2006 OECD baskets

Figure 17: OECD Mobile low usage basket
Low usage basket
UK, O2, Anytime £20 * 29.44

Germany, Vodafone, Vodafone 50 SMS 40 * 27.07
UK, T-Mobile, U-Fix 15 * 23.69
Ireland, Vodafone, Perfect Fit 30 23.46
Malta, Vodafone Malta, Lite 22.88
France, SFR, Forfait Bloques 19euro * 22.50
Greece, Cosmote, Basic SMS 30 * 22.09
Ireland, O2, Active Life 40 21.57
Italy, Vodafone, Tempo Libero * 19.47
Malta, Go, Go Together 19.08
Italy, TIM, TIM Club * 18.89
Spain, Vodafone, Contrato Mañana * 18.45
Austria, T-Mobile, Relax 50 18.35
Greece, Vodafone, Vodafone Professional * 17.50
Spain, MoviStar, Contrato Empresas Tramos Horarios 17.23
France, Orange, Zap 17 euro/24 months * 17.00
Austria, Mobilkom, A1 Xcite Easy (Age limit) * 16.36
Germany, T-Mobile, Relax 50 Relax SMS 40 15.95
14.55 2007
Belgium, Mobistar, BestDeal
14.46 2006
Sw eden, Teliamobile, Telia Mobil till vänner
Bulgaria, M-Tel, M-Tel Light * 13.61
Belgium, Proximus, Smile Bundle €10 + WE On-net * 13.28
Portugal, Vodafone, Plano Pro 10 Duo * 13.07
Slovakia, T-Mobile, 20+20Viac 12.97
Portugal, TMN, Mix 10 Diferenciada * 12.25
Slovenia, Mobitel, Uniform 12.24
Czech, T-Mobile, Kredit 250 * 12.19
Hungary, Pannon, Pannon 60 * 12.15
Hungary, T-Mobile, MobilOtthon Premium * 11.93
Slovakia, Orange, Pausal 299 Sk 11.86
Latvia, LMT, Formula 8 11.46
Bulgaria, Globul, 30+ * 11.33
Slovenia, Si.mobil Vodafone, Orto Smart 10.81
Romania, Vodafone, Vodafone Standard +25 * 10.71
Romania, Orange, Flexible 7 * 10.40
Netherlands, KPN, SIM-only €10 * 10.00
Poland, Orange, Wszyscy i na Wszystko 35 * 9.99
Latvia, Tele2 Latvia, Brivais 9.86
Luxembourg, LuxGSM, Basic * 9.82
Czech, O2, Pohoda Simple * 9.39
Denmark, Sonofon, Base * 8.89
Netherlands, Vodafone, Vodafone 17.50 SIM only - 2 year * 8.75
Poland, Era, New Komfort Universal * 8.62
Finland, Sonera, Parempi Päivä - Puhe 50 + Tekstari 50 * 8.58
Cyprus, MTN, MTN 140 * 8.54
Finland, Elisa, Oiva 8.41
Luxembourg, Tango, Knock-out 8.33
Lithuania, Omnitel, Mano 8.14
Denmark, TDC Mobil, Mixit Regning 7.94
Estonia, Eesti Mobiltelefon, Ylicool * 7.77
Cyprus, CYTA, Lite 7.28
Sw eden, Tele 2 Comviq, Champion * 6.94
Lithuania, Tele2, Standartinis 1 * 6.59
Estonia, Tele2 Estonia, Hinnaliider 75 * 4.97
0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0
euro per month including VAT
Entries with an asterisk (*) after the name have changed the package name and structure since last year.
Mobile Tariffs
Figure 18: OECD Mobile medium usage basket
Medium usage basket
Germany, Vodafone, Kombi Wochenende 120 * 45.90

Malta, Vodafone Malta, Active 41.57
UK, O2, Anytime £25 * 36.80
Malta, Go, Go Together 36.06
Spain, Vodafone, Contrato Autonomos 10 35.98
Spain, MoviStar, Contrato Empresas Tramos Horarios 35.41
Italy, TIM, TIM Club * 34.72
Ireland, O2, Business Time 150 * 34.65
France, Orange, Zap 22 euro/24 months * 32.18
Italy, Vodafone, No Problem 250 * 31.99
France, SFR, Forfait Bloques 26euro * 31.20
UK, T-Mobile, Flext 20 29.44
Belgium, Mobistar, BestDealSMS * 28.24
Portugal, Vodafone, Plano Best Aditivo SMS 30 28.07
Greece, Cosmote, Cosmote 120 SMS 30 27.70 2007
Slovakia, T-Mobile, 20+20Viac 26.50
2006
Bulgaria, Globul, 30+ * 24.75
Bulgaria, M-Tel, M-Tel Time * 23.93
Austria, T-Mobile, Fairplay Smart Wahl: SMS * 23.74
Slovakia, Orange, Pausal 50 + SMS 23.44
Slovenia, Mobitel, Uniform 23.36
Greece, Vodafone, Vodafone Professional 90 * 22.59
Portugal, TMN, Plano Extra 100 Pakot 60 SMS * 22.40
Sw eden, Teliamobile, Telia Mobil till vänner 20.77
Hungary, T-Mobile, Relax 100 20.68
Slovenia, Si.mobil Vodafone, Orto Smart 19.28
Czech, O2, Pohoda Simple * 19.14
Luxembourg, LuxGSM, Basic * 18.95
Romania, Orange, Business flexible 9 * 17.61
Denmark, TDC Mobil, MaxOne * 17.09
Romania, Vodafone, Vodafone Favourite Hours * 16.89
Lithuania, Omnitel, Mano * 16.66
Austria, Mobilkom, A1 Xcite Zero (Age limit) * 16.36
Denmark, Sonofon, Base + * 16.35
Luxembourg, Tango, Knock-out 15.96
Hungary, Pannon, djuice post-paid 10 * 15.11
Poland, Orange, Plan na Rozmow y 90 * 15.11
Finland, Elisa, Aito 14.99
Cyprus, CYTA, Classic * 12.53
Poland, Era, New Biznes 20 * 12.11
Lithuania, Tele2, Studentas 8.67
0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0 50.0
Number Portability
Figure 19: OECD Mobile high usage basket
High usage basket
Spain, Vodafone, Contrato Mañana * 68.83

Spain, MoviStar, Contrato Empresas Tramos Horarios * 66.84
Malta, Vodafone Malta, Active * 65.49
Germany, Vodafone, SuperFlat * 58.69
France, Orange, Forfait Classique 4h 54.79
Italy, TIM, Tutto Compreso Pro 30 * 54.34
Malta, Go, Business 1000 * 52.40
Belgium, Mobistar, FreeAllFriends * 49.76
Portugal, Vodafone, Plano Pro 40 Uno * 49.43
Ireland, O2, Business Time 250 * 48.65
Slovakia, T-Mobile, 200Viac 48.52
Bulgaria, Globul, Timestop * 48.27
France, SFR, Essentiel 3H +50% en plus 46.54
Slovakia, Orange, Pausal 90 + SMS 44.18
44.16 2007
UK, O2, Anytime £30 *
Czech, O2, Simple 980 * 42.41 2006
Slovenia, Mobitel, Uniform * 42.23
Greece, Cosmote, Cosmote 240 SMS 60 41.69
Greece, Vodafone, Vodafone Professional 300 * 41.53
Bulgaria, M-Tel, M-Tel Time * 41.05
Portugal, TMN, Plano Extra 200 Pakot 60 SMS * 38.69
UK, T-Mobile, Flext 25 36.80
Slovenia, Si.mobil Vodafone, Smart III 35.03
Romania, Vodafone, Vodafone Favourite Hours * 34.98
Austria, Mobilkom, A1 Xcite Zero (Age limit) * 34.03
Romania, Orange, Business flexible 25 * 33.19
Italy, Vodafone, No Problem 250 * 32.91
Sw eden, Teliamobile, Telia Mobil till vänner 31.62
Hungary, T-Mobile, Relax 250 30.39
Hungary, Pannon, djuice post-paid 10 * 30.15
Denmark, TDC Mobil, MaxOne * 28.94
Lithuania, Omnitel, NonStop * 28.67
Austria, T-Mobile, Fairplay Smart Wahl: SMS * 27.99
Poland, Orange, Plan na Rozmow y 360 * 26.31
Luxembourg, LuxGSM, Relax +Landlines+Tango * 25.85
Luxembourg, Tango, Easy * 25.17
Finland, Elisa, Aito 25.00
Denmark, Sonofon, Shaker Super * 24.86
Poland, Era, New Biznes 40 * 22.61
Cyprus, CYTA, Classic * 20.91
Lithuania, Tele2, Studentas 17.73
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0
Mobile Interconnection
1.5.2. Simple average across all mobile operators

Figure 20: Simple average across all mobile operators covered (low usage basket)
Simple average across all mobile operators covered

Low usage basket, 2006 version
16
15 15.18
14
13.69
13
12
2006 2007
Figure 21: Simple average across all mobile operators covered (medium usage basket)

Medium usage basket, 2006 version
27
26
25.89
25
24
23
22.90
22
21
2006 2007
Figure 22: Simple average across all mobile operators covered (high usage basket)

High usage basket, 2006 version
45
44
43
43.37
42
41
40
39
38
37 37.83
36
35
2006 2007
1.6. CALL TERMINATION ON MOBILE NETWORKS

This section presents the per-minute interconnection In the following charts information is shown for 92
charges for fixed call termination on the networks of mobile operators in the EU (representing almost 100%
mobile operators based on the first three minutes of a of the EU mobile market). Where available,
call at peak rate. Where available charges for call information on mobile-to-mobile termination rate has
termination on the networks of 3G operators and been indicated in the notes.
service providers (MVNO and resellers) have been
Data have been collected by the NRAs, and refer to 1
included. Charges are for calls originated in the same
October 2007.
countries
1.6.1. EU and national average
The following chart shows the trend at EU level in the Where available, national averages based on
(weighted) average fixed-to-mobile termination interconnection traffic data have been shown. This
charges for all mobile operators in the EU since gives a better indication of EU national average.
October 2005. The EU trend should be considered as
Where available, data for 3G operators and service
indicative, since Bulgaria and Romania have been
providers have been taken into account. The 2007
included only in 2007.
exchange rates have been applied to the non euro-zone
The national averages for all mobile operators in each countries for previous years.
Member States are weighted average charges based on
Despite the continuing decline, termination charges
the number of subscribers and the termination rate of
remain on average more than 9 times higher than the
each operator at 1 October 2007.
fixed interconnection charges (double transit).
The trend shows that termination charges have continued to decrease and at October 2007 the EU average termination
charge was 12% lower than one year before (-24% respect October 2005). The most significant reductions 1 have
occurred in Slovenia (-53%), Belgium (-36%) and Austria (-26%). Reductions around 20% have taken place in France
and Germany. However, mobile termination rate remain very high in Bulgaria and Estonia (more than 40% above the
EU average) and in Ireland (almost 25% above the EU average).
Figure 23: EU average interconnection charges for call termination on mobile networks
EU average interconnection charges for call termination on mobile networks
14
13
12 12,65
€-cents per minute
11
11,01
10
9 ` 9,67
5
October 2005 October 2006 October 2007
1
National average calculated on the basis of subscribers
Interconnection
Figure 24: Interconnection charges for call termination on mobile networks
Interconnection charges for call termination on mobile networks

(national average on the basis of subscribers)
EU average Oct. 2007: 9,67 €-cents
20
18
16
14
12
18,82
10
16,84
16,82
16,00
15,53
13,97
13,47
12,80
12,40
12,17
11,82
11,67
11,61
11,57
11,48
11,44
11,38
11,37
11,37
11,00
11,00
10,96
10,95
10,86
10,61
10,57
10,55
10,43
10,43
10,38
10,10
10,06
9,91
9,90
9,81
9,68
9,64
9,12
9,11
8,98
8,94
8,82
7,96
7,81
7,57
7,51
7,33
4
7,18
7,07
7,03
5,98
2
2,22
2,06
0
October 2006 October 2007 EU average (Oct. 07)
Figure 25: Interconnection charges of call termination on mobile networks
Interconnection charges for call termination on mobile networks

(national average on the basis of interconnection traffic)
20
18
16
14
12
19,25
10
17,04
8
12,50
11,00
10,97
10,97
10,88
10,86
6
10,61
10,52
10,46
10,43
9,82
9,74
9,65
8,87
7,87
7,76
7,69
4
5,98
2
2,48
0
BE BG CZ EE EL ES FR IE IT CY LT HU MT NL AT PL PT SI SK SE UK
The following charts show the individual fixed-to-mobile interconnection charges for 92 mobile operators in the EU.
Cyprus shows the lowest charge (1.93 € cents) whereas the highest charge is found in Estonia with 22.37 € cents.
Information for mobile operators in Bulgaria is confidential. Data published in the XII Implementation Report
concerning Luxembourg were not correct. Mobile termination rates for Austria are set according to a draft NRA's
measure.
Figure 26: Interconnection charges of call termination on mobile networks by operator, October 2007
I.C. charges for call termination on mobile networks (peak) in €-cents,October 2007
CY-CYTA 1,93
CY- Areeba MTN 3,10
AT-Mobilkom 5,91
SE-Hi3G Access 5,98
SE-Telenor 5,98
SE-Tele2 5,98
SE-TeliaSonera 5,98
FI-Telia Sonera Finland Oyj 6,60
SI-Mobitel, d.d. 6,81
FI-Elisa Oyj 7,00
RO Telemobil 7,03
RO-Cosmote 7,03
RO-Orange 7,21
RO-Vodafone 7,21
FR-SFR 7,50
FR-Orange 7,50
BE-Proximus (Belgacom) 7,55
UK-Vodafone 8,17
UK-Orange 8,17
FI-Alands Mobitelefon AB 8,20
FI -DNA Oy 8,20
AT- T-Mobile 8,23
DE- Vodafone 8,78
DE-T-Mobil 8,78
LV-Telekom Baltija 8,81
LV-Tele2 8,81
LV-Latvijas Mobilais Telefons 8,81
AT-One 8,85
UK-T-Mobile 8,89
UK-O2 8,89
HU-T-Mobile Telecom 9,22
FR-Bouygues Télécom 9,24
ES-Telefonica Mov. Esp. 9,48
SI-SI mobil 9,54
ES- Vodafone Esp 9,61
DK SONOFON 9,66
DK-TeliaSonera 9,66
DK-TDC Mobile 9,66
HU-Pannon GSM Telecom 9,72
DE-O2 9,94
DE-Eplus 9,94
IT-Vodafone 9,97
IT-TIM 9,97
NL-Vodafone 10,00
NL-KPN Mobile 10,00
ES-Orange 10,08
MT-Vodafone 10,23
€-cents per minute 0 2 4 6 8 10 12 14 16 18 20
I.C. charges for call termination on mobile networks (peak) in €-cents,October 2007
HU-Vodafone Co. (V.R.A.M.) 10,40
LT-Tele2 10,43
LT-Bite 10,43
LT-Omnitel 10,43
PL PTK Centertel Sp. z o.o. (Idea) 10,61
PL-Polkomtel S.A. (Plus GSM) 10,61
PL-PTC Sp. z o.o. 10,61
EL-Cosmote 10,67
EL-Vodafone 10,71
CZ-Vodafone Czech Republic 10,86
CZ-T-Mobile Czech Republic 10,86
CZ-Telefónica O2 10,86
MT-Mobisle Comm. 10,90
SK-Orange Slovensko 10,97
SK- T-Mobile 10,97
PT-Optimus 11,00
PT-Vodafone 11,00
PT-TMN 11,00
IT-Wind 11,09
IE-O2 11,25
LU- Tango 11,30
LU-EPT 11,30
NL-Tele2 11,40
NL-T-Mobile 11,40
BE-Mobistar 11,62
EL-Q Telecom 11,71
EL-Wind Hellas 11,71
LV-Bite 11,76
AT-Hutchison 11,86
DK-Tele2 12,01
BE-Base 12,11
IE-Vodafone 12,26
FR-SRR 12,57
BG-BTC Mobile 12,78
UK-3UK 13,05
LV-Telekom Baltija 13,07
FR-Orange Caraïbe 13,16
LU-Voxmobile 13,80
DK-3 (Hi3G) 13,95
ES-XTERA 14,36
IE-Meteor 15,90
EE-EMT AS 15,98
SI-Tuš mobil 17,22
EE-Tele2 Eesti AS 17,26
IE-H3G 17,78
EE-Elisa Eesti AS 18,28
IT-H3G 18,76
BG-RTC 19,48
BG-Cosmo Bulgaria Mobile 19,48
BG-Mobiltel 19,48
EE-Bravocom 22,37
€-cents per minute 0 2 4 6 8 10 12 14 16 18 20
Fixed Market
2 FIXED MARKET
This section looks at the number of fixed As of December 2006 the total number of major
telecommunications operators (fixed voice telephony competing operators (i.e. operators that along with the
and network services) and at the level of competition in incumbent operator have a combined market share of
the fixed market. It includes data on the number of around 90% of the global telephony market) in the EU
fixed network operators and public fixed voice is around 98. In ten Member States there are five or
telephony operators authorised to provide public voice more major competing operators. In six new Member
telephony and to operate a public network at July 2007. States, competition is still at an early stage with the
The estimated number of players actually active in the incumbents' retaining more than 90% of the market and
fixed market and the incumbents’ market shares in the a low level of competition mainly concentrated in the
fixed voice telephony market have also been shown. international calls market.
Data on the number of operators refer to July 2007, Data on the number of operators were provided by the
while data on the incumbents’ market shares in the national regulatory authorities and refer to July 2007.
fixed voice telephony market refer to the end of 2006. Data on the market shares refer to December 2006.
Information has been provided by national regulatory
authorities.
2.1. PLAYERS IN THE FIXED MARKET

Under the new regulatory framework for electronic
communications, operators are only subject to a
general authorization regime. Undertakings may be
required to submit a notification but may not be
required to obtain an explicit decision or any other
administrative act. Granting of individual rights of use
is required only for scarce resources such as radio
spectrum or numbers.
Given the above, the database set up by the national
authorities may be very different across the Member
States and may include a variety of operators: fixed
network operators, service providers, voice over IP
services, cable operators as well as wireless local loop,
and mobile and satellite operators for the fixed part of
their networks and services.
Some Member States are now not able to provide
detailed information on the number and types of
services provided by the operators that may include
other services in addition to public telephony and/or
public network services. Therefore, the figures on the
number of operators should be considered only as
estimates. Furthermore, in some Member States the
figure for 2006 is not comparable with the previous
implementation reports given the change in the
authorization regime.
The figures do not take into account operators acting as
resellers or offering services based exclusively on pre-
paid cards. The figures include cable TV operators that
also provide voice telephony or network services.
While it is difficult to measure the exact difference
since 2006, data shows that there has been an increase
in the number of operators authorised to provided fixed
services, even if to a lower extent than in previous
years.
Players in the fixed market
Figure 27: Estimated number of fixed operators offering publicly available telephony services in the EU, 2007
Estimated number of fixed operators

offering publicly available telephony services in EU
2007
1 500
1415
1249
1 000
2006 2007
Only countries that have provided data for the two years are taken into account
2.1.1. Public fixed voice telephony operators
The chart below shows the total number of operators that are actually offering publicly available telephony services.
'Publicly available telephone service' is defined as a service available to the public for originating and receiving national
and international calls and access to emergency services through a number or numbers in a national or international
telephone numbering plan.
The figures indicate the total number of local and/or national operators, including the incumbent, effectively providing
commercial voice telephony and network services to residential and/or business customers irrespectively of the scope of
their offer (national/international calls). Cable operators providing public voice telephony are also included as well as
managed Void operators
Figure 28: Estimated number of operators actually offering public voice telephony, 2007
Estimated number of operators actually offering public voice telephony

(July 2007) - Total EU: 1737
200
180
176
160
165
140
120
100
95
93
80
152
118
72
86
120
60
106
58
82
75
62
51
50
82
81
81
40
78
52
70
65
43
45
37
35
48
44
43
18
16
41
41
20
16
16
35
14
14
12
32
12
27
11
27
10
9
9
18
6
6
9
2
0
July 2006 July 2007

Bulgaria: VoIP operators are excluded.
Germany: Simple resale providers are not included.
Greece: The number of operators who have presented revenues from voice telephony services during 2005 and 2006 respectively are only taken into
account.
Spain: The number of operators as of July 2006 refers to what was defined as "Telefonía vocal pública (prestador de servicios" for the 12th
Implementation Report.
Netherlands: Data as of 14-9-2007. OPTA changed its systems and policies regarding registration of active operators in electronic communications in
2005/2006.
Austria: Estimations based on numbers of 2006.
Poland: Estimation.
Finland: Estimation: weighted average of each operating area weighted by total number of subscriptions in each area.
United Kingdom: Exact figures not available.
The following chart shows the estimated number of managed VoIP operators offering public voice telephony services
'Managed VOIP (voice over broadband) operator' is defined as an operator providing a publicly available telephone
service (PATS) using voice over internet protocol technology (VoIP), whereby the operator controls the quality of
service provided. Unmanaged voice and 'peer to peer' services should not be included. PATS should include access to
emergency services.
Figure 29: Estimated number of VoIP operators offering public voice telephony, 2007
Estimated number of VoIP operators actually offering public voice telephony

(July 2007) - Total EU: 513
60
54
50
51
48
47
53
40
41
40
40
45
30
29
27
30
26
32
25
29
20
26
23
20
18
16
14
10
9
8
7
6
6
6
6
4
7
4
4
4
4
3
0
0
0
2
July 2006 July 2007
Bulgaria: The exact number of VoIP operators is not available due to the free of licensing and any notification regime for ISPs in Bulgaria before the
adoption of the new Electronic Communications Law in May 2007. The number of licensed data transfer networks who have stated provision of VoIP
of end 2006 is 16.
Denmark: Data derived from MDA.
Cyprus: Data not available.
Hungary: Data at the end of 2006.
Netherlands: VoIP data as of March 2007.
Austria: Estimations based on numbers of 2006.
Poland: Estimation at the end of 2006.
Portugal: Nomadic VOIP only.
Finland: Estimation.
United Kingdom: Exact figures not available.
Incumbents' market share
Many new entrants concentrate their business on competing operators (including the incumbent) with
specific segments of the market or limit their activity to such a combined market share. This is an improvement
local areas, thus having a limited impact on the from last year figures where only seven countries had
national market as a whole. To get an idea of the such a combined market share. These figures give an
number of main players that are effectively competing idea of the number of major players operating in each
with the incumbent at national level, the following national market, although in many cases competition is
chart shows, for each country, the number of operators largely asymmetric, with incumbents continuing to
that had a combined market share, based on revenues, hold a strong position. This situation can be observed
of 90% on the total voice telephony market (all types in the new Member States, where the fixed incumbent
of calls 2 ). In December 2007 three new countries still dominates the fixed voice market.
(Denmark, Greece and Italy) had five or more major
2
Local calls to internet, local phone calls, long-distance and
international calls as well as calls to mobile
Figure 30: Number of players in the fixed telephony
market in terms of retail revenues, 2007
Number of players in the

fixed telephony market in terms of retail revenues (including the incumbent, Dec. 2007 )
18
16
16
14
12
11
10
10
8
7 7
6 6
6
5 5 5
4 4 4 4
4
3 3 3 3
2 2
2
1 1 1 1 1 1 1
0
Operators that along with the incumbent operator have a combined market share of 90% of the voice telephony
2.2. INCUMBENTS’ MARKET SHARE IN THE FIXED VOICE TELEPHONY MARKET

This section shows the incumbents’ market share in the Bulgaria and Romania have not been taken into
fixed voice telephony markets. account as both countries were not part of the EU in
the period covered (2004-2006).
Apart from the overall fixed voice telephony market,
submarkets for fixed calls to mobile networks, national The market shares are based on traffic/revenues from
fixed calls (including phone local calls, local calls to publicly available telephone services and include
internet, long-distance calls and fixed calls to mobile managed Voice over IP Services (VoIP) and calls made
networks) and international fixed calls are also shown. from public payphones. Traffic/revenues from peer-to-
peer VoIP, simple reselling and calling cards are
Figures for market shared are calculated on retail
excluded. However, the above criteria are not followed
revenues and outgoing minutes of traffic. Market share
by all MSs. For this reason the figures are not strictly
based on retail revenues exclusively refers to revenues
comparables between countries.
from call markets and does not include any access
revenue. Figures have been provided by NRAs and refer to 31
December 2006 (data for the United Kingdom are for
The EU averages are weighted according to the
calendar year). Data for some countries (like Germany,
population of each MS. Furthermore, data from
Cyprus and Finland) are estimations by NRAs.
2.2.1. EU average incumbents' market share

The following charts show the trend for the EU 97.7% for 2005 and 2006 of the EU population
weighted average of the incumbents’ market share in respectively.
the major segments of the voice telephony market since
2004. Market share data based on volume of traffic for 2005
and 2006 represent 100% of EU population, while the
Given that data were not available for all countries and
data for 2004 are based only on a number of countries
for all types of calls, the EU average should be
representing 96.6% of the EU population.
considered as indicative. In particular, the overall fixed
telephony market share in term of revenues in 2004 is
an average of countries that represent 95.5%, and
Figure 31: EU incumbents' overall average market share on the fixed voice telephony market (all types of calls)
EU incumbents' overall average market share on the fixed voice telephony market
(all type of calls)
80%
75%
68,68%
70%
65,78%
64,09%
65%
65,8%
63,60%
60% 61,84%
55%
50%
Dec. 2004 Dec. 2005 Dec. 2006
By retail revenues By volume of traffic
Figure 32: EU incumbents' average market share on the voice telephony market (based on revenues)
EU incumbents' average market share on the voice telephony market

(based on revenues)
80%
70% 69,1%
66,0% 66,3%
65,4%
62,5%
61,2%
60% 58,9%
57,0%
53,8%
50%
40%
Dec. 2004 Dec. 2005 Dec. 2006
National calls Calls to mobile International calls
The figure for international calls and calls to mobiles are averages of countries that represent between 97.2% and 97.4%
of the EU population for the concerned period. The figure for national calls market is an average of countries that
represent 95,5% of the EU population for 2004 and 97.7% for 2005 and 2006. National calls include phone local calls,
local calls to internet, long-distance calls and calls to mobile.
The following chart shows the indexes of concentration concentration reduces. The indexes are calculated on
for the fixed telephony market in the MSs at 31 the basis of retail revenues, except for Germany,
December 2006 based on the Herfindhal-Hirschman Estonia, Luxembourg, Netherlands, and Finland where
index. This is a market concentration index defined as they are calculated on the basis of traffic volume.
the sum of the squares of the market share of the Comparisons between the other MSs should be
competitors in the relevant markets. The index can take considered as indicatives, since the reference markets
the value of 10 000 when the market is entirely are not completely homogeneous.
controlled by a single firm and it decreases as
.
Figure 33: Fixed telephony market concentration (Herfindahl-Hirschman Index), 2006
Fixed telephony market Concentration

(based on Herfindahl-Hirschman Index)
December 2006
10000
8973
9769
9602
9677
9663
9791
9483
9.445,90
9000
9348
9110
9077
9361
9163
8893
7890
8850
8605
8000
8200
8.040
8073
7623
7569
7000
6958
6.785
6696
6489
6633
6000
6200
6012
5986
5765
5625
5616
5678
5432
5434
5454
5.390,8
5359
5338
5344
5000
5.210
5282
5179
5131
5200
5188
5200
5048
5051
4998
4908
4847
4772
4649
4430
4361
4327,52
4469
4000
4219
4300
4300
3.921
3772
3620
3610
3433
3450
3000
3017
2717
2722
2641
2567
2691
2462,21
2360
2335
2310
2273
2000
2270
1000
1.080
0
All national calls All fixed calls International calls
Data for Germany, Netherlands and Luxembourg using call volumes

Ireland: National calls figure is the sum of the square of operators that account for 93% of voice telephony market. International calls figure is the
sum of the square of that account for 91% of voice telephony market. All fixed calls figure is the sum of the square operators that account for 92% of
voice telephony market. Figures exclude VoIP.
Netherlands: Based on 90-95% of market volume, data for 2006
Finland: National calls figure is the estimated average in each operating area. International calls figure is based on SMP analysis conducted in 2005.
Fixed Calls is the estimated average in each operating area.
United Kingdom: Overstated figure due to use of wholesale data to calculate revenues from operators not providing data.
2.2.2. Incumbent's overall market share in each Member State

The following charts shows the incumbents’ market to internet, long-distance calls, international calls and
share in the overall fixed voice telephony market by fixed calls to mobile networks. Market share based on
retail revenues and by minutes of outgoing traffic. All retail revenues does not include any access revenue.
types of calls are included: local phone calls, local calls Figures are not available for some MSs.
Figure 34: Map of the fixed incumbents' revenues market share in the EU
Figure 35: Incumbents' market share in the fixed telephony market (all types of calls) by retail revenue and
minutes of traffic
Incumbents' market share in the fixed telephony market (all types of calls)
(by retail revenue)
100%
97,3%
97,0%
95,7%
97%
94,4%
90%
93,0%
92,7%
91,2%
91,1%
91,0%
90,0%
90,0%
89,3%
85,7%
80%
78,5%
75,9%
75,0%
74,6%
74,2%
74,0%
73,6%
70%
73,0%
72,8%
72,3%
72,0%
71,8%
71,1%
71,0%
70,7%
69,7%
69,2%
68,0%
66,6%
64,7%
64,4%
63,6%
60%
56,0%
55,1%
54,6%
50%
52,6%
54%
51,3%
50,9%
49,3%
40%
30%
20%
10%
0%
BE BG CZ DE EE EL ES FR IE IT CY LV LT HU NL AT PL PT SI SK SE UK
Dec. 2005 Dec. 2006
Incumbents' market share in the fixed telephony market (all types of calls)
(by minute of traffic)
100% 99,2%
99,0%
98,8%
98,0%
97,9%
97,9%
99%
96,9%
96,4%
96,0%
96,0%
95,6%
95,1%
90% 94,0%
92,0%
90,6%
88,0%
87,0%
86,0%
80%
82,3%
82,1%
81,4%
79,8%
79,0%
79,0%
78,9%
76,1%
74,2%
74,0%
70%
72,6%
74%
71,0%
71,0%
70,0%
70,0%
68,2%
66,7%
65,5%
65,1%
65,0%
65,0%
64,4%
64,1%
60%
61,0%
60,9%
60,0%
58,0%
57,5%
56,0%
50%
53,0%
51,9%
50,7%
48,0%
47,0%
40%
30%
20%
10%
0%
Dec. 2005 Dec. 2006
2.2.3. Incumbent's market share in the different segments of the market

The following charts show the incumbents’ market share in the national calls, international calls and fixed calls to
mobile networks by retail revenues and by minutes of outgoing traffic. The national calls market includes local phone
calls, local calls to internet, long-distance calls and fixed calls to mobile networks. Figures are not available for some
MSs.
Figure 36: Incumbents' market share in the national fixed telephony market by retail revenue and minutes of
traffic
Incumbents' market share in the national calls market

(by revenues)
100%
99,5%
98,5%
97,0%
98%
96,4%
96,0%
95,0%
95,0%
94,9%
94,0%
90%
93,4%
89,8%
86,5%
80%
76,8%
75,8%
75,0%
74,6%
74,1%
74,0%
70%
72,7%
72,4%
72,2%
72,0%
72,0%
71,6%
71,3%
70,9%
69,7%
68,6%
68,0%
66,8%
66,5%
65,4%
60%
58,0%
57,4%
55,8%
55,0%
54,8%
53,7%
50%
49,4%
51%
40%
30%
20%
10%
0%
BE BG CZ DE EL ES FR IE IT CY LV LT HU NL AT PL PT SI SK SE UK
Dec. 2005 Dec. 2006
Incumbents' market share in the national calls market

(by volume of traffic)
100%
99,7%
99,0%
99,0%
98,9%
98,3%
98,0%
97,8%
99%
97,1%
97,0%
96,8%
96,3%
94,5%
90%
93,0%
90,7%
87,3%
86,0%
80%
83,4%
83,0%
82,6%
80,0%
79,2%
78,9%
76,6%
76,0%
75,0%
75,0%
70%
72,8%
72,8%
72,0%
74%
70,6%
69,9%
69,2%
68,0%
66,0%
65,5%
65,0%
65,0%
64,9%
60%
61,4%
61,0%
60,9%
59,7%
57,9%
57,0%
50%
53,0%
52,7%
49,0%
48,7%
48,0%
40%
30%
20%
10%
0%
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SI SK SE UK
Dec. 2005 Dec. 2006
Figure 37: Incumbents' market share in the international fixed telephony market by retail revenue and minutes
of traffic
Incumbents' market share in the international calls market

(by revenues)
100%
90%
91,8%
90,0%
89,0%
88,0%
89%
87,4%
86,0%
80%
82,6%
81,4%
79,8%
77,2%
75,8%
75,7%
75,0%
74,0%
73,6%
70%
73,0%
72,2%
71,5%
70,8%
67,4%
67,1%
65,4%
63,5%
60%
62,1%
62,0%
62,0%
60,4%
57,2%
56,0%
50%
52,8%
54%
50,3%
46,8%
45,4%
45,0%
40%
43,0%
41,0%
40,3%
39,9%
39,0%
34,9%
30%
20%
10%
0%
BE BG CZ DE EL ES FR IE IT CY LV LT HU NL AT PL PT SI SK SE UK
Dec. 2005 Dec. 2006
Incumbents' market share in the international calls market

(by volume of traffic)
100%
98,0%
97,2%
95,2%
90%
92,50%
93%
88,0%
80%
83,3%
81,0%
79,6%
78,0%
76,4%
75,0%
70%
in8063,0%
71,5%
71,0%
73%
69,6%
68,0%
67,9%
67,1%
60%
63,1%
62,0%
61,3%
60,8%
59,9%
57,0%
56,1%
53,9%
50%
52,3%
50,5%
50,2%
49,7%
49,0%
47,7%
47,2%
45,0%
40%
43,0%
42,4%
42,0%
42,0%
38,6%
38,0%
37,4%
36,1%
36,0%
35,0%
34,0%
33,9%
30%
33,0%
33,0%
32,0%
31,0%
29,5%
25,0%
20%
10%
0%
Dec. 2005 Dec. 2006
Figure 38: Incumbents' market share in the fixed telephony market (calls to mobile) by retail revenue and
minutes of traffic
Incumbents' market share in the calls to mobile networks market

(December 2006)
100%
98,9%
98,6%
98,4%
96,0%
96,0%
95,5%
95,0%
90%
93,0%
92,7%
92,0%
91,0%
90,1%
88,6%
86,0%
80%
80,4%
80,1%
78,4%
78,0%
74,0%
70%
72,0%
71,0%
70,4%
69,9%
69,8%
69,8%
69,2%
69,1%
69,0%
69,0%
68,9%
68,3%
68,0%
66,1%
60%
63,0%
62,8%
58,4%
58,1%
58,0%
57,0%
56,5%
54,7%
54,0%
50%
51,3%
51,0%
50,6%
49,7%
44,8%
40%
30%
20%
10%
0%
BE BG CZ DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK
By retail revenues By volume of traffic
2.2.4. VoIP market share

The following chart shows the available data for IP and peer-to-peer services are not included.
operators' market share on the voice over broadband However, the above criteria are not followed by all
market. The market shares have been calculated on the MSs and the figures are not strictly comparables
basis of outgoing minutes of traffic for all fixed calls as between countries. Furthermore, for most of the
of 31 December 2006. The figures consider only countries the figures are NRAs estimates. Managed
managed VoIP services meaning publicly available VoIP services are not provided in Cyprus and Malta.
telephone services (PATS) using voice over internet Data are not available for missing countries. Data for
protocol technology), whereby the operator controls Romania includes providers of PATS using IP
the quality of service provided though an IP network, technology to connect end users, irrespective of the
at a speed over 128 Kbit/sec. Unmanaged voices over fact that they are connected or not to internet.
Consumers’ choice
Figure 39: Market share of the VoIP operators on the basis of the volume of traffic, 2006
Market Share of VoIP Operators

on the basis of volume of traffic
(December 2006)
18%
16%
14%
12% 14%
10%
5.6%
8%
6%
4.0%
5.0%
5%
3.0%
4.8%
4.8%
4%
<0.2%
1.0%
2%
>0,9%
1.1%
0.2%
0%
CZ DK DE EE FR LT LU HU AT SI FI SE UK
Consumers’ choice
indicated, report the position as of July 2007. Figures

2.3. CONSUMERS' CHOICE OF FIXED OPERATORS for countries not included in the charts are not
available and are not always comparable with those
This section analyses the fixed voice telephony market published in previous reports due to changes in the
from the point of view of consumers. It gives
methodologies and/or in the classifications used by the
information on the percentage of subscribers using an Member States. Furthermore, separate data for type of
alternative provider other than the incumbent (for calls are not available in a number of Member States.
phone services and direct access) and the facilities used
Information on consumers’ use of alternative providers
by alternative operators for the provision of voice is unavailable in a number of new Member States. For
telephony. these reasons the figures presented in this section
The data presented below have been provided by the should be considered as indicative.
national regulatory authorities and, unless otherwise
2.3.1. Percentage of subscribers actually using an alternative provider other than the incumbent
Incumbents’ customers have the possibility of using an

alternative provider, either by dialling a call-by-call prefix
(carrier selection, CS) or by choosing to route all calls by
default to the network of an alternative operator (carrier
pre-selection, CPS). The use of an alternative operator
through carrier selection/carrier pre-selection does not
exclude the possibility of also using the incumbent’s
services. Direct access is also available to users through
alternative operators’ proprietary wireline/wireless access
or through unbundled local loops leased from the
incumbent. The following chart shows the percentage of
EU subscribers (residential and business) using an
alternative provider for local, long distance and
international calls and for direct access 3 .
1
The methodology for the calculation of the percentage of
subscribers (residential + business) actually using a
provider other than the incumbent operator for national
calls is the following:
[X = sum of all alternative operators' subscribers
(residential + business) with CPS contract + sum of all
alternative operators' subscribers (residential + business)
with direct access for voice telephony (ULL and
proprietary infrastructure)]/[total number of residential +
business subscribers of the incumbent and new entrants,
with a standard/party/group telephone lines access. Direct
telephone line access provided by an alternative operator
can either be through proprietary infrastructure or full
ULL (active lines)]. The same calculation applied for
international calls, with the addition to [50% of all
alternative operators' subscribers (residential and
business) with CS contract] to the nominator (top
number).
The percentage of subscribers actually using a provider
other than the incumbent for direct access is calculated as
the total number of subscribers with direct access, fully
ULL connection or with a cable access owned by an
alternative operator
.
Consumers’ choice
As of July 2007, almost 30% of EU subscribers used an subscribers using an alternative provider has
alternative provider to route international calls, almost significantly grown. The trend of the EU average
28% for national calls. At the same time, direct access should be considered as indicative, since not all data
from alternative providers was used by 13.5% of EU are available for all Member States.
subscribers. Since last year, the percentage of
Figure 40: EU subscribers using an alternative provider for voice telephony services
EU subscribers using an alternative provider
35%
29,8%
30%
26,3%
25% 27,9%
24,1%
20%
15%
13,5%
10%
9,5%
5%
0%
July 2006 July 2007
International calls Direct access National calls
The following charts illustrate the percentage of

subscribers using an alternative provider for voice
telephony services through carrier selection and/or
carrier pre-selection and/or direct access. Where
available, separate figures for national and
international calls are given.
Figures for some countries are not comparable with
12th Implementation Report due to a change in the
national data collection or to different data provided by
NRAs.
Consumers’ choice
Subscribers using an alternative provider

for voice telephony services, July 2007
60%
50%
45,0%
44,9%
45,0%
42,5%
40%
42,0%
40,0%
34,0%
38,0%
44,9%
36,6%
36,3%
36,3%
26,0%
30%
30,4%
29,2%
25,0%
32,0%
32,0%
31,0%
29,2%
28,5%
27,0%
27,1%
25,4%
25,0%
24,0%
22,0%
22,0%
20%
20,0%
20,6%
20,6%
18,3%
16,8%
15,8%
15,4%
5,0%
4,9%
5,0%
12,9%
3,2%
3,2%
10%
9,6%
0,0%
0,4%
7,0%
0,0%
7,0%
0,0%
8,8%
0,0%
0%
BE BG CZ DE EE EL ES FR IE IT CY LT LU HU MT NL AT PL PT RO SI SK FI SE UK
National calls International calls
Belgium: Data as of end 2006

Denmark: The data is not available in Danish statistics.
Germany: Estimation for international calls
Greece: Data as of end 2006.
Spain: Distinction of subscribers among different type of calls cannot be given, the number provided in each case if for the sum of national and
international calls.
France: Only full unbundled lines are accounted in the alternative operators' direct access. VLB subscribers (8.6 millions
Estimate) are not taken into account neither in the numerator or in the denominator but in the case of full unbundling 83 millions of direct access lines
including cable, full unbundling and naked ADSL)
Ireland: Subscriber data is not available. This figure is based on the number of indirect access paths as a percentage of total direct and indirect access paths
in the market. No distinction between call types.
Italy: Figures are not homogeneous with previous year. Direct access including Full ULL, shared access, VULL, FTTH.
Cyprus: Estimated figure to be 5% to 7% (for both national and international calls)
Lithuania: Until the year 2007 subscribers of fixed telephony were counted according to the number of contracts (one subscriber could have several lines),
now subscribers of fixed telephony according to the number of access lines (own or rented).
Malta: Maltese NRA is still missing part of this data from the incumbent.
Netherlands: Data as of end march 2007, approximation, based on 90-95% of market volume.
Austria: Data is for Q1/2007.
United Kingdom: 2007 data not yet available - end 2006 figures are shown. Direct access Cable plus OLO (including full LLU); excludes WLR.
Consumers’ choice
Figure 41: Subscribers using an alternative provider for direct access, July 2007
Subscribers using an alternative provider for direct access, July 2007

EU average: 13.5%
30%
25%
25% 23,0%
19,3% 16,94%
20%
17,5%
16,0%16,0%
15% 12,9% 14,14% 13,7%
12% 11,3%
10,34% 9%
10% 8,1%
6,1%
5% 3,5% 4%
2,2% 1,50% 1,9% 1,54% 2% 2%
0,0% 0,6%
0%
BE BG CZ DK DE EE EL ES FR IE IT CY LT LU HU MT NL AT PL PT RO SI SK FI SE UK
Direct access EU average July 2007
Direct access is the total number of subscribers with direct access, fully LLU connection or with a cable access owned by an alternative operator.
Belgium: Data as of end 2006.

Denmark: The indicate figure comprises only direct access via. PSTN or ISDN and thus excludes direct access to fixed network telephony via. Cable or
WIMAX. Please note that direct access through alternative operators presently owned by TDC is included in the reported figures.
France: Full unbundled lines are not taken into account in the direct access figures of alternative operators. VoB (almost 8.6 millions) are not taken into
account either in the numerator (they are no requested) and in the denominator except in the case of full unbundling. Total (3 millions lines)" cable + full
unbundling and naked ADSL
Italy: Data non in homogeneous terms with previous year. Direct access including Full ULL, shared access, VULL, FTTH.
Cyprus: Approximation 1.9%, based on 90-95% of market volume.
Malta: We are still missing part of this data from the incumbent. It is expected that data for 2007 will be available soon and will be sent as soon as
received.
Netherlands: Data as of 31-3-2007, approximation, based on 90-95% of market volume.
Austria: 2007: data for Q1/2007.
Finland: National are local calls, long distance calls and call from fixed to mobile (estimated).
United Kingdom: 2007 data not yet available - end 2006 figures are shown. Direct access Cable plus OLO (inc full LLU); excludes WLR.
Consumers’ choice
Subscribers using incumbent for direct access, July 2007

EU average: 86.5%
100%
100,0%
99,8%
99,9%
98,1%
98,5%
97,8%
98,3%
98,5%
96,5%
96,0%
99,4%
98,0%
91,0%
87,1%
80%
86,3%
82,5%
88,7%
84,0%
84,0%
89,7%
88,4%
83,1%
80,7%
85,9%
76,8%
77,0%
60%
40%
20%
0%
BE BG CZ DK DE EE EL ES FR IE IT CY LT LU HU MT NL AT PL PT RO SI SK FI SE UK
Direct access EU average July 2007
2.3.2. Facilities used by new entrants for the provision of voice telephony
This section provides information on the facilities used calls), the geographical area, the availability of LLU, etc.
by new entrants to offer voice telephony, particularly to The following figures should therefore be read separately
residential users. and not aggregated as country totals.
Data have been provided by the national regulatory The following four charts show the number of operators
authorities and refer to July 2007. using full local loop unbundling, shared access and
propietary infraestructure by Member State for July
Alternative operators can route users to their network
2007. The charts also present an estimate of the number
either through a carrier selection system (CS), whereby a
of operators using these facilities as a percentage of the
user dials a prefix on a call-by-call basis, or by carrier
number of active alternative operators (excluding the
pre-selection (CPS), where the user’s calls are routed to
incumbent). The figures do not show to what extent the
the new entrants’ network on an automatic basis. New
operators are offering services to residential and/or
entrants can also provide voice services via direct access
business users; nation-wide or only in local areas; in
to users (through proprietary wire/wireless access or
some cases it is not possible to discern whether operators
through unbundled local loops leased from the
offer all types of calls or only long-distance and
incumbent).
international calls.
These facilities are not mutually exclusive and very often
As of 1 July 2007, 21.15% of EU alternative operators
the same operator uses all three at the same time
offered the voice telephone service through full
depending on the type of customers (business or
unbundled local loop, 8.41% through shared access and
residential), the type of services (national or international
29.40% through propietary infraestructure.
Consumers’ choice
Figure 42: Number of alternative operators that are actually offering public voice telephony through
direct access, July 2007
Number of alternative operators that are actually offering public voice telephony through
direct access, July 2007
80
70
60
50
Number of operators
40
30
20
10
0
DK
FR
LU
HU
SK
UK
BE
DE
EE
ES
IE
CY
LV
SE
SI
FI
RO
CZ
EL
NL
AT
PL
IT
LT
MT
PT
full LLU shared access proprietary infrastructure
Belgium: LLU figure refers to the number of agreements;

Bulgaria: Not available
Denmark: Number of agreements between the incumbent and alternative operators. Information about whether these operators are actually
offering public voice telephony through the LLU's and shared access lines, is not available.
France: In case of public service delegations, only the operators chosen by local administration have been accounted.
Italy: Number of agreements signed with the incumbents.- Source: Incumbent's data.
Netherlands: Data for full LLU and shared access as of end March 2007. Proprietary access includes Regional cable operators, many using
VoB. Dozens of very small local FTTH initiatives offer telephony services, but specific data on this is not available.
Austria: Estimation
Poland: November 2007: Number of LLU agreements with incumbent: 9 (two operators are actually offering public voice telephony through
LLU)
Finland: Includes major incumbent operators offering services outside their own SMP area.
United Kingdom: for LLU Number of agreements with the incumbent - actual number will be smaller; mid 2007 data not yet available. For
shared access: 2007 data not yet available - end 2006 figures are shown. For proprietary infrastructure, data is not available.
Number portability
Figure 43: Number of alternative operators using full un bundled local loop as a % of active alternative
operators, July 2007
Number of alternative operators using full unbundled local

loops as a % of active alternative operators, July 2007
100 85,3% 90%
Alt. op. using LLU % of alt. active operators

80%
80 70%
60,0%
Number of alt. operators
60%
60 46,2%
45,5% 50%
27,0% 42,3%
40,0%
33,8% 40%
40 30%
27,3%
25,0% 30%
21,7%
18,6%
16,1%
20 7,6% 12,3% 20%
10,5%
7,7%
3,3% 5,0% 3,8% 4,9% 10%
0,0% 0,0%
0,0%
2
0
2
2
22
45
11
16
29
15
55
0
9
FI 4
CZ 2
0 0%
DK
FR
LU
HU
SK
UK
BE
DE
EE
ES
IE
CY
SE
SI
RO
EL
NL
AT
PL
IT
LT
MT
PT
Alternative operators using LLU Alternative operators using LLU as a %
Belgium: LLU refers to the number of agreements.

Denmark: Number of agreements between the incumbent and alternative operators. Information about whether these operators are active or
non-active is not available.
Italy: Number of agreements signed with the Incumbent- Source: Incumbent.
Lithuania: Number of agreements between the incumbent and alternative operators, there is no information whether they are used for fixed
telephony or not.
Netherlands: Data for full LLU as of end March 2007.
Poland: November 2007: Number of LLU agreements with TP S.A.: 9 (two operators are actually offering public voice telephony through
LLU)
United Kingdom: For LLU Number of agreements with BT - actual number will be smaller; mid 2007 data not yet available.
Consumers’ choice
Figure 44: Number of alternative operators using shared access as a % of active alternative operators,
July 2007
Number of alternative operators using shared access as a % of active alternative operators,

July 2007
100 110%
Alt. op. using shared access as a % of alt. active

100%
80 90%
80%
70%
60 60%
60%
operators
50%
40
32% 40%
11% 27%
30%
12% 19% 10%
20 6% 20%
12%
5% 7% 6%
0% 4% 10%
0% 0% 0% 0% 0% 0% 0%
0%
18
11
13
9
7
IE 2
RO 3
0 0%
DK
FR
LU
HU
SK
UK
BE
DE
ES
CY
SE
SI
FI
CZ
EL
NL
AT
IT
LT
MT
PT
Alternative operators using shared access
Alternative operators using shared access as a % of alternative operators

Denmark: Number of agreements between the incumbent and alternative operators. Information about whether these operators are active or
non-active is not available.
Estonia: No shared access users.
Italy: Number of agreements signed with the Incumbent- Source: Incumbent.
Netherlands: Data for full LLU and shared access as of 31-3-2007. Proprietary access includes Regional cable operators, many using VoB.
Dozens of very small local FTTH initiatives offer telephony.
United Kingdom: For shared access: 2007 data not yet available - end 2006 figures are shown.
Number portability
Figure 45: Number of operators using proprietary infrastructure as a % of alternative operators, July
2007
Number of operators using propietary infraestruture as a % of alternative operators, July

2007
100 110%
100,0% 100,0% 100,0%
Alt. op. using shared access as a % of alt. active

100%
80 90%
45,7%
64,5%
80%
45%
63,6% 63,6% 70%
60 60,0%
53,8% 60%
operators
50,7%
44,0% 50%
40 38,4%
40%
29,5% 20,9%
26,3%
25,0% 30%
20 20,0%
20%
14
5,8% 6,7% 6,2%

0,0%
2,9% 10%
1,9%
18
69
22
33
35
35
60
5
9
8
0 0%
DK
FR
LU
HU
SK
BE
DE
EE
ES
IE
CY
SE
SI
FI
RO
CZ
EL
NL
AT
PL
IT
LT
MT
PT
Alternative operators using propietary infraestructure
Alternative operators using propietary infraesructure as a % of alternative operators

Denmark: Number of agreements between the incumbent and alternative operators.
Italy: Number of agreements signed with Telecom Italia - Source: Telecom Italia.
Lithuania: Proprietary infrastructure includes cable TV operators that provide fixed telephony
Netherlands: Data for full LLU and shared access as of 31-3-2007. Proprietary access includes Regional cable operators, many using VoB.
Dozens of very small local FTTH initiatives offer telephony.
United Kingdom: Data not available.
Consumers’ choice
2.4. FIXED NUMBER PORTABILITY
Fixed number portability enables fixed subscribers to Inter-operator prices for fixed number portability refer to
retain their number when they move from one operator the amount charged by the incumbent to the recipient
to another. operators for porting one telephone geographic number
(excluding VAT). This price may vary depending on a
Figures are provided by NRAs and refer to the number
number of factors. In some countries the price for a non
of transactions calculated up to 1st October each year,
- geographic number is different. Where available,
unless stated otherwise under each table.
information on price for non-geographic number
Number portability is not yet in place in Romania and portability is added in the footnote.
Bulgaria however it expected to start being implemented
In Estonia, Lithunia and Malta, there is no charge for the
in 2008.
porting of fixed numbers.
Only one country (Slovakia) has started to implement
According to the data at our disposal for 22 Member
fixed number portability in 2007.
States, the EU weighted average price as of October
Fixed number portability has continued to play an 2007 for a fixed number ported is € 9.69. Prices in the
important role in encouraging competition. As of Czech Republic, Ireland, Austria and Finland are
October 2007, almost 19 million subscribers in 23 significantly higher than the EU average, while in 7
Member States have ported their number since the Member States (Belgium, Denmark, Germany, Latvia,
introduction of this possibility (5 million from October Italy, Slovenia and Sweden) prices are below 10 €. The
2006 and October 2007). Apart from the countries that fixed number portability is free of charge in Lithuania
have introduced fixed number portability only during and in Estonia. Since October 2006 a significant
2007 (Malta and Slovakia), there has been significant decrease in the price for number portability has occurred
growth in the amount of fixed numbers ported in in Ireland (-48%), Portugal (-60%), Slovenia (-50%),
Greece, Spain, France, The Netherlands, Slovenia and and Sweden (-70%). No country had significant price
Czech Republic. increase.
Number portability
Figure 46: Fixed ported numbers and price per number ported, October 2007
Fixed ported numbers and price per number ported, October 2007
5 000 000 50
2
,2
3.934.500
44
8
,3
38
4 000 000 40

3.007.314
Numbers ported
2.600.000
3 000 000 30
1.817.660
9
,7
21
5
,9
0
1.252.959
17
2 000 000 20
,6
1.199.799
16
8
,3
3
3.018.409
,6
14
13
1
5
8
,3
,2
60
,1
70
646.653
08
10
10
10
609.907
9,
61
55
9,
9,
8,
8,
1 000 000 10
81
39
215.298
51.531 0
154.606
5,
0
5,
59
5,
226.516
90.803
68.112
46.000
3,
15.478
12.533
12.692
11.268
6.576
1.500
00
00
00
0,
0,
0,
0
0
BE CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PT SI SK FI SE
Numbers ported October 2006 Number ported October 2007 Price per number ported (Oct. 07)
Data is not available for UK, Poland and Italy (2007). Number portability is not yet available in Bulgaria and Romania. .
Estonia, Malta, Lithuania: Numbers are ported free of charge.
France: Data for 2006 fixed ported numbers has changed due to new methodology.
Luxembourg: The data as from August 2006.
Malta: Started first quarter 2007.
Netherlands: Since December 2006 OPTA has exact numbers, differing from estimates in previous years.
Slovakia: From January to October 2007. Price only charged for Complex order (ISDN, DDI) - Price for DDI only.
Consumers’ choice
2.5. PUBLIC VOICE TELEPHONY TARIFFS
This section examines the charging system, the line - the basket of international calls for each country that
rental charges and the main tariffs for public fixed indicates the average price of a single call from the
voice telephony charged by the incumbent operators in originating country to OECD destinations. In addition,
each Member State in September 2007. The price trend the price of individual calls to specific destinations is
over the past 10 years is also analyzed. also shown.
The incumbent operators are: Belgacom for Belgium, - the price of some individual calls (3- and 10-minute
BTC for Bulgaria, Telefonica O2 for Czech Republic, local, national and international calls) at peak time,
TDC for Denmark, Deutsche Telekom for Germany, inclusive of any initial charge. For those countries
Elion for Estonia, OTE for Greece, Telefonica for where unit-based charging is used, the price of a whole
Spain, France Telecom for France, Eircom for Ireland, unit is calculated.
Telecom Italia for Italy, CYTA for Cyprus, Lattelekom For the various types of calls, a benchmark based on a
for Latvia, TEO for Lithuania, P&T Luxembourg for comparison with US and Japan is also included. For the
Luxembourg, Magyar Telekom for Hungary, Maltacom USA, the prices for national calls are those charged by
for Malta, KPN for the Netherlands, Austria Telekom Verizon (in New York City) and the prices for
for Austria, Polish Telecom for Poland, Portugal international calls are those charged by AT&T. For
Telecom for Portugal, RomTelecom for Romania, Japan, the national call prices are those charged by
Telekom Slovenije for Slovenia, Slovak Telecom for NTT and the international call prices are those charged
Slovakia, TeliaSonera for Finland, TeliaSonera for by KDD.
Sweden, and British Telecom for the United Kingdom.
The EU average tariffs shown in the charts are
The incumbent operators still retain a large market weighted average (by population of the Member
share, but new entrants are increasingly gaining market States).
share by offering cheaper prices for certain types of
calls (usually long-distance (national) or international) 2.5.1. CHARGING SYSTEM
or destination and/or using chepaer technologies (IP). The billing system for public voice telephony services
The prices charged by incumbents do not necessarily, usually comprises two components: an initial charge
therefore, represent the lowest prices available. A applied at the beginning of a call and a charge for the
comparison between the rates charged by incumbents remainder of the call (that may not depend on the type
and alternative operators for a sample of countries is of initial charge used).
also shown.
2.5.1.1 INITIAL CHARGES
The figures and information are taken from a study There are different types of charges applied at the
carried out for the Commission by Teligen, Harris beginning of a call, either alone or in combination. The
Interactive UK Ltd. The data are collected from charging method used for the remainder of the call may
primary sources (i.e. directly from the incumbent not depend on the type of initial charge used. The types
operators). of charges are:
NRAs were given the possibility to check these data
before finalizing this report. All NRAs, with the • Call set-up charge rose at the start of the call
exception of Italy and Hungary, provided comments (when the call is answered). This charge does
and approved these data. not offer any call time. Per second or per unit
charges apply from the beginning of the call.
Different sets of charges for fixed national voice
telephony services are shown in the following sections:
• Initial charge that is used in the same way as
- the minimum costs for different types of calls (local, call set-up, but in addition includes a certain
national, international calls and calls towards mobile number of seconds call time before normal
networks), depending on the charging system adopted; time-based charging starts.
- the monthly rental charged by incumbent operators;
• Unit charge in effect works the same way as
- the charges for a composite basket of calls (local, the initial charge: A full unit is charged at the
national, international fixed calls and calls to mobile), beginning of the call, providing a certain
that gives an estimate of the average monthly spending number of seconds call time until the next unit
by a typical “European business/residential user” for is charged. Depending on the principle used
the whole range of calls; by the operator (synchronous / asynchronous)
- the charges for a basket of national calls, that gives an the numbers of seconds call time in the first
estimate of the average monthly spending by a typical unit may be less than the specified unit
“European business/residential user” for fixed national duration.
calls;
Fixed voice telephony tariffs
• Minimum charging is normally used with per • Fixed period charging uses a variable price,
second billing, to ensure the operator obtains but fixed duration unit. The call is normally
minimum revenue per call. If the call duration charged on a per minute basis, or per 6
is short, the actual call charge may be less seconds. The price for the period will vary
than the minimum charge. In such cases the with destination and time of day. The charged
minimum charge will be applied. duration of the call will be raised to a multiple
In the calculation of the minimum charge for calls of whole periods. A call set-up charge or
using per second billing it is assumed that the call is initial charge is often implemented in the form
terminated as soon as it starts, making the minimum of a higher charge for the first minute or
charge for the call equal to any call set-up or defined period. This initial charge may vary with
minimum call charge. If no such additional charges destination and time of day.
exist, the minimum charge will be zero.
2.5.1.2 CHARGING SYSTEM DURING THE The real time charging method can be perceived to be
CALL the one fairest to the customer, as he/she will only pay
There are, in principle, 3 ways of charging calls. The for what is actually used. This does however not
fact that most operators tend to publish the duration guarantee that this method will always give the lowest
charges on a per minute basis does not itself indicate overall prices. What has happened in some countries is
which system is used. The 3 principles are: that when going from a unit-based system to real time
• Real time charging (also known as “per charging the average per minute price have been kept
second billing”) allows the cost of the call to the same. The cost per call has then often been seen to
be calculated to the exact duration of the call go up because an additional (and new) call set up
(normally nearest second). A call set-up charge has been added. Especially medium duration
charge, initial charge or minimum charge may calls may suffer, depending on the price structure
be applied to this structure, in addition to the before and after the change.
duration charge. But it is no doubt that the real time charging method is
more convenient to the user, as it is easier to
• Unit based charging uses a fixed price unit.
understand and relate to.
The duration of this unit will vary with the
destination of the call and time of day. Call The added cost of call set up charges is by some
duration will always be raised to a multiple of operators offset by a duration allowance per call,
whole units, so the user will nearly always pay making the first part of the call “free” once the call set
for more time than is used. A call set-up up charge is levied. This provides a similar mechanism
charge may be applied to this structure, but is to the minimum charge used by some other operators.
relatively rare.
Figure 47: Minimum cost of local and national calls, incumbent operator
Minimum cost of local and national calls, incumbent operator
16
14.4
14
13.7
12
12.4
12.4
11.4
11.4
€-Cents, VAT included
10.5
10
10.0
9.9
8.5
8.5
8
7.9
7.9
7.8
7.8
7.5
7.5
7.2
6.9
6.7
6.7
6.7
6
5.9
5.9
5.3
5.3
5.2
5.2
5.0
5.0
4.9
4.8
4.8
4
4.1
4.1
3.9
3.9
3.1
3.1
3.1
3.1
3.1
3.1
3.0
3.0
2.4
2.4
1.7
1.7
1.5
1.5
0.0
0
BE CZ DK EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT SK SI FI SE UK USA JP
Local calls 2007 National calls 2007
Figure 48: Minimum cost of a call to a mobile phone, incumbent operator
Minimum cost of a call to a mobile phone, incumbent operator
35
30
30.3
25
23.4
20
18.6
17.9
16.4
15
13.9
13.3
12.4
11.4
10
7.9
7.9
7.5
7.2
7.1
6.7
5
5.2
5.0
4.8
4.6
4.1
3.9
3.0
3.1
1.7
1.5
0
BE CZ DK EE ES FR IE IT CY LV LT LU HU MT NL AT PL PT SK SI FI SE UK USA JP
Initial charges for international calls will normally covered by the first unit may change with the
follow similar rules as for national calls. Where unit destination. In most countries prices are the same for
based charging is used the initial period duration business and residential customers.
Figure 49: Minimum cost of an international call, incumbent operator
Minimum cost of an international call, incumbent operator
70
60
60.3
50
49.3
40
41.5
36.9
30
31.0
31.0
23.0
22.1
20
20.6
20.0
18.9
16.3
13.8
13.8
13.7
13.7
12.1
12.1
12.0
12.0
10
10.6
10.6
10.0
10.0
8.8
8.8
8.1
8.1
7.9
7.9
7.2
5.2
5.2
4.8
4.8
3.0
3.0
3.1
3.1
3.9
3.9
1.7
1.7
4.1
4.1
1.5
1.5
3.5
3.0
4.1
0
BE CZ DK EE ES FR IE IT CY LV LT LU HU MT NL AT PL PT SK SI FI SE UK USA JP
Near Distant
2.5.2. MONTHLY RENTAL CHARGED BY THE INCUMBENT OPERATORS

The following charts show the incumbent’s monthly A number of countries have different rental charges for
line rental charges for residential and business users in business and residential customers.
September 2007 and September 2006. In order to
reflect the real charges actually paid by users, values In some countries the monthly rental will depend on
are expressed in €, including VAT for residential users where in the country the line is connected. The charges
and excluding VAT for business users. shown are for the capital/most densely populated area.
Figure 50: Residential monthly rental
Residential monthly rental
30
25
25.36
20
€, VAT included
18.99
18.40
17.50
17.33
16.37
16.19
16.00
15.98
15
15.58
15.32
14.76
14.57
14.52
13.91
13.66
13.34
12.98
11.69
11.74
10
9.53
9.28
8.77
8.24
7.00
6.66
6.26
5.91
5 4.99
17.15
14.52
15.99
15.95
14.76
15.58
15.00
24.18
14.57
13.66
18.40
13.13
18.16
15.98
12.98
15.32
10.72
11.77
13.34
16.19
11.74
6.39
6.26
4.99
6.66
5.91
9.28
8.77
7.92
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SK SI FI SE UK USA JP
Sep 2006 Sep 2007 EU 27 Sep 2007
Figure 51: Business monthly rental
Business monthly rental
40
35
34.17
30
€, VAT excluded
25
21.80
20
20.96
20.19
18.90
17.82
15
16.00
15.96
15.69
15.00
14.58
14.46
13.86
13.76
13.56
13.43
13.05
12.40
12.38
11.90
10
10.37
10.33
10.10
10.00
9.74
9.13
8.45
6.87
6.50
5
14.17
17.82
12.79
13.75
12.40
13.43
12.54
19.98
19.20
34.17
16.00
11.46
13.05
15.26
18.90
10.38
13.35
10.33
10.10
12.38
20.19
11.70
15.69
8.36
6.50
8.45
6.87
8.00
8.93
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SK SI FI SE UK USA JP
Sep 2006 Sep 2007 EU 27 Sep 2007
The following charts show the EU weighted average

variation in nominal terms of the residential and
business monthly line rental charge.
Figure 52: Residential rental per month
Residential rental per month
16
14.9
14.7
15 14.2
13.9
14 13.5
13.2
€, including VAT
13 12.4
12 11.5
11
10
8
Aug 00 Aug 01 Aug 02 Aug 03 Aug 04 Sep 05 Sep 06 Sep 07
EU27 weighted
Figure 53: Business rental per month
Business rental per month
16
15.2
15 14.4
13.9 14.0
14 13.5
13.3
€, excluding VAT
13
12.2
11.7
12
11
10
8
Aug 00 Aug 01 Aug 02 Aug 03 Aug 04 Sep 05 Sep 06 Sep 07
EU27 weighted
2.5.3. AVERAGE MONTHLY EXPENDITURE (COMPOSITE CALL BASKET)

The figures presented in this section are intended to networks, plus 216 international calls. The usage
provide an estimate of the average monthly expenditure charges for national calls to fixed lines are calculated
of a “standard” European consumer (business and with a weighted distribution over 14 distances from 3
residential). The Basket Methodology for to 490 km, at representative times of day (4 calls
Telecommunications Cost Comparison has been during the week and 2 during the weekend), and with a
devised by the OECD and accepted in most countries call duration of 3.5 minutes regardless of time of day
as the most stable and neutral method of comparison. and distance. The usage for business users is weighted
towards business hours, and with typically short calls.
The user is assumed to have a contract for the Over 86% of the calls are within normal business
provision of voice telephony services with the hours; 64% are for distances below 10km; 12.5% are
incumbent operator and to use only this operator for all for distances above 100 km.
types of calls (local, national, international, calls to
mobile). Since consumers are making increasing use of A full description of the methodology can be found at
call-by-call carrier selection, in particular for specific the end of this report.
highly discounted types of calls (i.e. international and There was a revision of the OECD baskets in February
national), the figures given below are purely indicative, 2006.
and do not necessarily reflect the cheapest solution Highlights of the new 2006 OECD baskets are:
available. • 5 new baskets for Low, Medium and High
residential usage and business baskets for
The charts below show the average monthly SOHO and SME usage.
expenditure for standard residential and business users
as of September 2007, expressed in €, based on the • Fixed to Mobile calls now include calls to up
standard tariffs charged by the incumbent operators to 4 national mobile networks, weighted by
(i.e. excluding any discount packages). This means that subscriber numbers.
lower costs can be achieved if the user subscribes to
• A range of tariff packages from the incumbent
one or more discounted packages.
operator are now included, with automatic
The basket of calls used to estimate average monthly selection of the cheapest package for each
expenditure is the “2000 composite OECD basket” basket.
which includes fixed national calls, international calls
• Traffic weights and volumes have been
and calls to mobile networks. updated with recent information.
The OECD residential/business baskets are defined as
follows (on an annual basis): Low usage residential basket
The fixed (i.e. non-recurring) charges include the The usage charge for low usage residential users refers
annual line rental charge plus the charge for the to a basket of 600 calls, where 76% (456 calls) are to
installation of a new line (depreciated over 5 years). national fixed lines, 19% (114 calls) are to mobile
Fixed charges for residential users include VAT, while networks, and 5% (30 calls) are to international
for business users VAT is excluded. destinations. The usage for residential users is
weighted towards off-peak hours, and with typically
The usage charge for residential users refers to a basket long calls. 58% of the calls are within normal business
of 1.200 national calls to fixed lines, plus 120 calls hours; 76.5% are for distances below 10 km; 7% are
(with an average duration of 2 minutes) to mobile for distances above 100 km.
networks (representing 10% of the number of calls to
fixed lines), plus 72 international calls (representing Medium usage residential basket
6% of the number of calls to fixed lines). The usage The usage charge for low usage residential users refers
charges for national calls to fixed lines are calculated to a basket of 1200 calls, where 75% (900 calls) are to
with a weighted distribution over 14 distances from 3 national fixed lines, 23% (276 calls) are to mobile
to 490 km, at representative times of day (4 calls networks, and 2% (24 calls) are to international
during the week and 2 during the weekend). The call destinations. The usage for residential users is
duration varies from 2.5 to 7 minutes, depending on weighted towards off-peak hours, and with typically
time and distance. The usage for residential users is long calls. 55.5% of the calls are within normal
weighted towards off-peak hours, and with typically business hours; 70% are for distances below 10 km;
long calls. Only 36% of the calls are within normal 11.5% are for distances above 100 km.
business hours; 74% are for distances below 10 km;
9% are for distances above 100 km. High usage residential basket
The usage charge for business users refers to a basket The usage charge for low usage residential users refers
of 3 600 national calls to fixed lines plus 360 calls to a basket of 2400 calls, where 65% (1560 calls) are to
(with an average call duration of 2 minutes) to mobile national fixed lines, 31% (744 calls) are to mobile
networks, and 4% (96 calls) are to international SME business basket

destinations. The usage for residential users is
weighted towards off-peak hours, and with typically The usage charge for low usage residential users refers
long calls. 60.5% of the calls are within normal to a basket where 30 users each have 2800 calls, where
business hours; 78% are for distances below 10 km; 72% (2016 calls) are to national fixed lines, 20% (560
7% are for distances above 100 km. calls) are to mobile networks, and 8% (224 calls) are to
international destinations. The usage for business users
The usage charges for national calls to fixed lines for is weighted towards business hours, and with typically
residential users are calculated with a weighted short calls. 81% of the calls are within normal business
distribution over 14 distances from 3 to 490 km, at hours; 70.5% are for distances below 10 km; 11% are
representative times of day (4 calls during the week for distances above 100 km.
and 2 during the weekend). The call duration varies The usage charges for national calls to fixed lines are
from 3.7 to 7 minutes, depending on time and distance. calculated with a weighted distribution over 14
SOHO business basket distances from 3 to 490 km, at representative times of
day (4 calls during the week and 2 during the
The usage charge for low usage residential users refers weekend). The call duration varies from 1.9 to 3.1
to a basket of 1800 calls, where 67% (1206 calls) are to minutes, depending on time and distance.
national fixed lines, 29% (522 calls) are to mobile
networks, and 4% (72 calls) are to international The different 2006 OECD baskets may select different
destinations. The usage for business users is weighted tariff packages as the cheapest. The revision brought a
towards business hours, and with typically short calls. new element into the baskets, namely the inclusion of
79% of the calls are within normal business hours; more tariff packages for each country. This allows for a
68.5% are for distances below 10 km; 12.5% are for comparison of the “standard” package with the
distances above 100 km. “cheapest” package.
2.5.3.1 2000 COMPOSITE OECD BASKETS

Figure 54: Average monthly expenditure (composite basket) residential users
Average monthly expenditure (composite basket)

Residential users
50
45
30.59
19.42
25.80
31.48
29.33
25.74
25.30
24.63
40
23.34
23.82
19.82
20.56
22.96
32.53
22.80
16.90
35
26.76
16.37
27.46
€ incl. VAT per month
17.99
16.38
18.73
13.67
30
17.48
23.59
21.32
18.39
25
12.18
18.34
8.12
20
15
10
5
14.87
13.65
13.17
19.36
14.65
17.67
17.12
19.79
19.93
15.06
17.72
15.34
19.46
15.98
16.66
16.73
16.77
16.92
14.56
12.77
19.18
26.65
15.82
7.14
8.71
7.20
6.66
8.05
9.35
5.63
0
CY EE USA RO BG LT SI LU SE AT DE MT SK NL USA HU LV UK EL DK IT CZ ES PT FR PL JP BE IE FI
CA NY
Fixed Usage
Figure 55: Average monthly expenditure (composite basket) business users
Average monthly expenditure (composite basket)

Business users
160
140
120.99
120
90.94
100
90.71
78.17
82.02
69.32
66.95
76.16
66.36
80
69.21
69.09
76.07
67.31
60.77
64.06
60.88
53.07
54.51
53.92
52.76
54.51
51.26
60
54.74
51.19
42.59
42.80
43.40
43.10
20.41
40
31.34
20
0
USA EE CY SI USA LU RO BG SE EL DE DK NL AT MT PL CZ LT ES PT HU FR IE FI IT SK BE LV JP UK
CA NY
Fixed Usage
€ per month, VAT included € per month, VAT included
2.5.3.2
0
10
20
30
40
50
60
0
5
10
15
20
25
30
35
40
45
14.87 7.16 8.05 8.18
13.82 9.89 12.40 5.48
13.65 10.75 7.14 11.16
CA
7.14 21.46 9.33 9.05
18.15 11.05 13.65 5.20
CA
8.05 22.60 14.87 4.03
9.33 21.42 12.17 8.07

2006 OECD BASKETS
6.66 24.38 6.66 14.51
CY RO USA EE SK MT BG LT
17.86 15.03 13.90 7.72
MT RO EE BG USA CY SK LT HU
13.90 19.42 13.17 10.67
SI
SE HU
13.17 20.38 5.63 19.67
19.93 14.51 10.67 14.68
NY
14.17 20.30 17.86 8.12
21.61 12.95 20.70 5.77
SI USA JP ES
Fixed
Fixed
IT
21.11 14.65 19.93 7.13
NY
19.36 16.74 15.34 12.77
LV CZ SE DE USA EL
20.70 15.59 19.36 8.91
LU
10.67 27.12 15.98 12.32
IT
Usage
Low usage residential basket
Usage
Figure 56: OECD baskets for PSTN, 2007. Low usage residential basket
15.34 22.87 13.51 14.98
Medium usage residential basket

JP
27.93 10.33 14.46 14.05
Figure 57: OECD baskets for PSTN, 2007. Medium usage residential basket
24.74 13.70 21.61 7.14
OECD baskets for PSTN, 2007

17.67 20.80 17.67 11.09
5.63 33.40 19.74 9.48
19.92 19.74 18.95 10.97
26.67 14.98 22.67 7.91
16.92 26.48 16.92 13.75
LU DE CZ EL DK NL AT LV UK PT FR
14.46 28.97 17.72 13.23
PL ES AT DK NL PT FR UK
FI
19.18 24.79 15.46 15.88
PL BE
FI
15.46 29.57 19.18 13.54
BE
35.28 14.33 26.65 12.41
IE
IE
€ per month, VAT excluded € per month, VAT included
0
10
20
30
40
50
60
0
10
20
30
40
50
60
70
80
90
100
11.29 8.68
CA
14.87 15.70
21.55 7.31
13.65 17.73
CA
10.42 19.09
13.82 30.46
17.04 12.66
NY
19.93 25.76
NY
7.24 23.04
USA HU RO USA EE
21.59 27.55
10.98 20.31
SI
18.15 32.21
17.39 15.98
26.70 25.07
5.65 28.07
DE LT
18.77 39.16
12.89 20.90 34.57 23.65
19.66 14.16 19.36 39.87
16.83 18.05 30.20 29.28
25.52 9.83 32.79 28.02
15.26 20.85 21.61 39.48
CY USA RO USA SE SK DE EE UK LU DK NL ES
18.63 19.22 13.17 48.53
Fixed
SI
Fixed
15.93 22.85
EL DK LU BG SK ES NL
6.66 58.19
LT
10.43 28.56 21.11 43.74
LV
IT
Figure 59: OECD baskets for PSTN, 2007. SOHO busness basket
20.31 19.53 17.67 47.23
SOHO business basket

13.56 26.41 29.14 35.93
Usage
Usage
High usage residential basket
11.85 28.16
Figure 58: OECD baskets for PSTN, 2007. High usage residential basket
17.11 48.01
14.55 25.57 9.33 56.96
14.58 27.76 14.17 55.42
AT SE PL PT MT
AT EL HU BG JP

12.97 30.61
FI
42.29 28.13
IE
19.62 23.98 22.67 49.94
20.10 23.65 10.67 62.58
CZ BE
28.33 16.16
IE
8.05 65.35
18.52 26.82 16.92 56.55
JP
PT CZ MT FR
18.57 26.98 39.13 36.09
FR
41.18 6.95 14.46 62.16
CY
BE PL
IT
21.60 27.08 15.46 64.70
FI
47.04 8.58 5.63 80.74
UK
LV
€ per month, VAT excluded
0
500
1000
1500
2000
2500
3000
338.82 495.38
CA
941.37 127.67
USA EL
685.00 392.84
673.09 465.36
816.57 347.99
646.55 534.69
511.13 673.11
NY
329.33 866.50
ES DE CY HU USA SI
217.24 981.18
312.50 930.15
635.19 655.07
505.00 800.59
670.37 650.32
Fixed
1297.78 93.42
477.79 1023.27
467.11 1043.58
Figure 60: OECD baskets for PSTN, 2007. SME business basket
609.29 907.62
SME business basket
Usage 406.94 1130.05
588.53 1050.27
169.35 1469.62
EE RO SK LU DK BG NL PL AT SE CZ LT
849.82 852.49
IE
436.42 1300.39
557.00 1210.37
437.38 1330.38
970.04 820.04
PT FR MT BE
1498.85
FI
389.10
312.86 1615.24
LV
648.05 1345.25
IT
555.54 1625.34
1411.32 1097.73
JP UK
2.5.3.3 COMPARISON OF THE “STANDARD” PACKAGE WITH THE “CHEAPEST” PACKAGE

Total cost for "standard" package is compared with the As some operators do not clearly publish a range of
equivalent cost for the "cheapest" package. discount package options, only standard package is
included in such cases.
Figure 61: OECD Residencial composite basket
OECD Residential Composite basket

50
45
40
35
30
25
20
15
10
0
Latvia
Slovakia
Slovenia
Ireland
Japan
Italy
Greece
Malta
Lithuania
Poland
Romania
Spain
Sweden
EU27
Austria
Czech
Luxembourg
Bulgaria
Estonia
Finland
France
Portugal
Belgium
UK
USA, CA
USA, NY
Germany
Netherlands
Cyprus
Hungary
Denmark
Cheapest Standard EU27 Cheapest Average
Figure 62: OECD Business composite basket
OECD Business Composite basket

160
133
107
€ excl. VAT per month
80
53
27
0
Latvia
Slovakia
Slovenia
Ireland
Japan
Italy
Malta
Poland
Romania
Sweden
EU27
Austria
Czech
Estonia
Finland
France
Greece
Luxembourg
Spain
Bulgaria
Lithuania
Portugal
Belgium
UK
USA, CA
USA, NY
Netherlands
Cyprus
Germany
Hungary
Denmark
Cheapest Standard EU27 Cheapest Average
2.5.4. TREND OF THE BASKET FOR FIXED NATIONAL CALLS (COMPOSITE BASKET)
Figure 63: EU composite basket development
EU27 composite basket development
120
100
103.5
97.5
94.7 93.9
80 90.1
85.8
83.0 82.4
€ per month
60
40
45.1 42.8 42.0 41.6
39.0 36.8 38.1 38.6
20
0
2000 2001 2002 2003 2004 2005 2006 2007
Residential, Incl. VAT Business, Excl. VAT
2.5.5. Incumbent operator price for an average fixed international call (international call basket)
The basket of international calls for each country based on a weighted average call charge. Traffic
provides an estimate of the average cost of an weighting is used, as defined by the OECD for the
international call. destination weighting, as per the revision in 2000.
For the basket comparison of international PSTN This method applies a weight to each destination
call charges, the OECD traffic weight basket based on the traffic volumes reported on that route
methodology is used. The basket calculates an (ITU statistics).
average charge for calls to all OECD destination All tariffs are standard prices from incumbent
countries. operators, and both these operators and new
The residential basket includes VAT. Call charges entrants may offer lower prices.
are weighted between peak and off-peak hours: The EU average value is the average of the EU
25% for peak hours and 75% for off-peak hours. countries weighted according to the national
The business basket excludes VAT. Call charges population.
are weighted 75% for peak hours and 25% for off- A full description of the methodology can be found
peak hours. International call charges vary widely at the end of this report.
with the destination, and the basket results are
Figure 64: Average price for an international call, residential user
Average price for an international call, residential user
2.5
2.18
2.14
2.0
€, VAT included
1.5
1.48
1.45
1.19
1.09
1.08
1.0
1.02
1.01
0.97
0.90
0.88
0.87
0.85
0.84
0.79
0.78
0.78
0.73
0.71
0.63
0.64
0.62
0.62
0.60
0.5
0.53
0.46
0.36
0.27
0.27
0.36
0.58
0.53
0.61
0.62
0.63
0.63
0.51
0.70
0.72
0.76
0.78
0.79
0.84
0.86
0.87
0.88
0.87
0.97
1.01
1.07
1.15
1.16
1.19
1.45
1.48
2.14
2.18
0.0
CY USA NL LU AT SI SK EE SE DE BE IE ES FR BG DK MT CZ UK RO PT HU FI EL IT LT PL LV JP
2006 2007 EU27 Average
Figure 65: Average price for an international call, business user
Average price for an international call, business user
2.5
2.0
1.98
1.68
€, VAT excluded
1.61
1.5
1.13
1.0
0.84
0.83
0.83
0.71
0.66
0.66
0.64
0.62
0.57
0.5
0.55
0.54
0.54
0.48
0.47
0.46
0.43
0.42
0.40
0.41
0.41
0.40
0.40
0.40
0.39
0.19
0.19
0.39
0.40
0.40
0.40
0.41
0.33
0.41
0.42
0.43
0.47
0.47
0.48
0.54
0.54
0.55
0.53
0.61
0.64
0.66
0.66
0.76
0.83
0.83
0.91
1.13
1.32
1.68
1.98
0.0
CY LU CZ SI NL USA SE SK EE FR AT DE PL DK BG ES IE BE RO MT HU EL IT PT FI LT UK LV JP
2006 2007 EU27 Average
Figure 66: EU 27 international basket development
EU27 international basket development
1.8
1.55
1.6
1.4 1.24 1.20

1.16
1.2
0.95 0.93
€ per call
0.91 0.91
1.0 1.10
0.8
0.84 0.81 0.78
0.6 0.73 0.69 0.69
0.66
0.4
0.2
0.0
2000 2001 2002 2003 2004 2005 2006 2007
Residential, Incl. VAT Business, Excl. VAT
2.5.6. PRICE OF FIXED NATIONAL CALLS BY THE INCUMBENT OPERATOR
2.5.6.1 PRICES CHARGED BY THE INCUMBENT OPERATORS FOR INDIVIDUAL FIXED NATIONAL
CALLS
This section shows the prices charged by the several countries the tariff changes at exactly one of
incumbent operators for individual fixed calls (the these distances: in these cases, the rates for the lower
same call prices apply to business and residential distance band are used.
users). For those countries where unit based charging is The price of a three-minute call is more affected by the
used, the cost of the amount of full units is calculated. magnitude of the call set-up charge than the price of a
Any call set-up charges, minimum charges and/or call ten-minute call.
specific duration allowances have been taken into Where different tariff packages exist, the basic,
account. residential package is selected. Otherwise the standard
Prices refer to peak hours (weekdays 11:00 am) and are tariff is used. No discount packages are taken into
expressed in €-cents including VAT. Except where account.
otherwise specified, the figures refer to September The EU average value is the average of the EU
2007. Prices are indicated for three-minute and ten- countries weighted according to the national
minute calls over two distances: 3 km (equivalent to a population.
local call) and 200 km (equivalent to a national call). In
Figure 67: Local call charge, 3 min
Local call charge, 3 min
25
21.20
20
20.07
17.06
€-cent, VAT included
16.20
15
15.51
14.79
14.70
14.53
14.48
14.35
13.87
13.88
13.25
13.10
12.49
12.40
12.16
12.17
12.00
11.63
10
10.06
9.64
9.58
9.43
9.28
9.28
8.64
5
11.63
11.70
12.16
12.17
12.40
13.43
12.94
15.84
13.88
13.25
14.48
14.53
14.70
14.79
14.78
16.20
17.06
20.07
20.80
7.89
9.28
9.28
9.43
9.65
9.64
9.12
8.04
0
SI LU EL BG EE RO CY LV DE IT SE MT ES DK NL FI HU UK LT PL AT PT IE FR CZ SK BE
2006 2007 EU27 weighted average
€-cent, VAT included €-cent, VAT included
0
10
20
30
40
50
60
70
80
0
5
10
15
20
25
30
35
40
45
50
7.89 15.82
SI
BG
8.64 15.82
9.65 22.17
IT
22.17
EE
9.58
18.56
9.12
ES
23.40
CY
10.06
21.22
12.17
CY
24.36
SE
12.17
24.96
EE
13.43 24.79
DK
13.10
24.80
MT
18.35 24.80
NL
13.25 24.38
FI
13.25 27.80
UK
14.35 26.29
SI
28.80
Figure 68: Local call charge, 10 min
14.70
DE
15.30
Figure 69: National call charge, 3 min

29.35
SE
29.35
17.06
CZ
17.06 30.94
LU
30.94
17.70
30.94
2006
AT
2006
17.70
EL
30.94
17.85
32.13
RO
17.85
RO
32.13
24.94 33.17
2007
2007
BG
NL
19.47 32.50
20.80 34.90
LV
BE
21.20 34.90
22.15 35.80
FR
35.80
EL
22.15
23.47 36.33
Local call charge, 10 min
PL 36.33
National call charge, 3 min
PT
23.47
36.94
24.51
DK
36.61
IE
25.71
36.91
PT
26.65 36.91
LT
26.65
EU27 weighted average

38.81
LT
31.57 38.81
LV
31.57
39.00
DE
33.90 40.00
FR
32.70 42.79
HU
32.14 42.79
ES
33.33 44.16
UK
47.84
34.96
HU
34.96 49.00
AT
49.00
35.20
FI
35.55 49.26
IE
51.70
39.94
56.88
IT
39.94
CZ
56.88
43.30 57.20
SK
43.30
BE
58.30
43.34 66.89
PL
SK
43.34 66.89
Figure 70: National call charge, 10 min
National call charge, 10 min
160
144.35
140
132.35
120
114.77
113.07
€-cent, VAT included
100
101.37
95.40
87.72
85.70
84.50
80
79.36
73.80
65.47
60
59.50
59.00
58.30
56.88
51.00
49.28
47.84
40
36.61
32.50
29.35
28.80
24.79
24.36
20
101.37
113.07
114.77
132.35
144.35
21.22
24.96
26.29
29.35
49.08
36.94
44.16
67.53
49.00
56.88
57.20
59.00
59.50
65.47
73.80
79.36
88.50
81.69
84.59
94.00
0
CY EE SI SE NL DK UK BG DE CZ BE AT RO PT EL LT FR IE ES FI LV HU IT PL SK
2006 2007 EU27 weighted average
Figure 71: Local and National call charge, 3 min, EU27 weighted average
Local and national call charge, 3 minutes

45 42.1
37.5
40
34.5 33.8
35
29.8
€-Cent, VAT included
30 25.6 25.9 25.8
25
20
15
10 12.9 12.7 12.8 12.5 12.7 12.9 13.5

12.1
5
0
2000 2001 2002 2003 2004 2005 2006 2007
Local call charge, 3 min National call charge, 3 min
Figure 72: Local and National call charge, 10 min, EU27 weighted average
Local and national call charge, 10 minutes

160
134.4
140
118.4
120 108.6 106.3
€-Cent, VAT included
91.7
100
76.8 76.0 75.8
80
60
40
37.9 38.6 38.0 38.3 37.4 35.6 35.0 36.1
20
0
2000 2001 2002 2003 2004 2005 2006 2007
Local call charge, 10 min National call charge, 10 min
2.5.7. PRICE OF FIXED NATIONAL CALLS BY ALTERNATIVE OPERATORS

This section compares the prices charged for public In this report the followingg second largest operators
voice telephony services by the incumbent have been covered for the year 2007. In some cases
operators and by the largest competitor in each there has been a change of “second operator” from
Member State. The tariff packages selected will last year, and these are marked with an *.
impact on this comparison, although care has been
taken to ensure reasonable comparability.
Second largest Competing Lithuani Lietuvos

PSTN
service type a Gelezinkeliai
Belgium Telenet PSTN / IP Luxemb Tele2
PSTN
Bulgaria Orbitel IP ourg
Czech Radiokomunikace Hungary Tele2 PSTN
PSTN / IP
Rep. Malta --- ---
Denmar Tele2 Netherla Pretium *
PSTN PSTN
k nds
German Arcor Austria Tele2UTA PSTN
PSTN
y Poland Tele2 * PSTN
Estonia Starman * IP Portugal Novis * PSTN
Greece Tellas * PSTN Romania RCS&RDS PSTN
Spain Ono Cable Slovakia GTS Nextra PSTN / IP
France NeufCegetel PSTN Slovenia T-2 * IP
Ireland BT Ireland PSTN Finland Elisa PSTN
Italy Wind PSTN Sweden Tele2 PSTN
Cyprus CallSat ? UK Virgin Media * PSTN / IP
Latvia Telecom Baltija * PSTN / IP
Figure 73: 3 min local calls, incumbent and competitor's price
3 min Local calls, incumbent and competitor's price
25
22.1
21.2
21.2
20
20.1
19.0
€-cents, VAT included
17.1
16.3
16.2
15
15.6
15.5
14.8
14.8
14.7
14.7
14.5
14.5
14.4
14.2
13.9
13.9
13.8
13.5
13.5
13.5
13.4
13.3
13.1
12.7
12.5
12.5
12.4
12.2
12.2
12.0
11.6
11.6
11.4
10
10.5
10.1
9.6
9.6
9.4
9.3
9.3
9.3
8.6
8.6
8.4
8.3
6.7
5
3.8
3.6
0.0
0.0
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SK SI FI SE UK
Incumbent, 3 min Competitor, 3 min
Figure 74: 10 min local calls, incumbent and competitor's price
10 min Local calls, incumbent and competitor's price
80
70
66.9
63.3
60
58.3
58.3
56.9
53.0
50
51.7
49.0
47.8
46.0
45.0
45.0
42.8
40
40.0
38.8
38.3
37.9
36.9
36.9
36.6
36.3
35.8
35.8
35.3
34.9
33.5
32.5
30
31.9
32.1
31.9
30.9
30.9
29.4
28.8
28.6
28.0
27.8
27.6
26.7
26.6
24.8
24.8
24.4
24.0
23.4
20
22.2
21.0
19.9
16.7
15.8
12.5
10
11.9
0.0
0.0
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SK SI FI SE UK
Figure 75: 3 min national calls, incumbent and competitor's price
3 min National calls, incumbent and competitor's price
50
45
43.3
43.3
40
39.9
40.0
37.8
35
35.6
35.0
33.3
32.7
32.1
31.6
30
29.6
27.6
26.6
25
25.7
23.5
23.5
22.2
22.1
21.5
20
21.2
21.2
21.0
20.3
19.5
18.6
17.9
17.7
17.1
16.8
15
15.3
14.7
14.4
14.2
13.5
13.4
13.3
13.1
12.7
12.2
12.2
11.4
10
10.1
9.6
9.3
8.6
8.3
6.7
5
3.8
3.6
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT HU NL AT PL PT RO SK SI FI SE UK
Figure 76: 10 min national calls, incumbent and competitor's price
10 min National calls, incumbent and competitor's price
160
140
144.3
132.3
120
121.7
114.8
113.1
100
101.4
98.5
98.0
95.4
92.0
87.7
85.7
84.5
84.5
80
79.4
73.8
68.1
65.5
65.5
60
61.9
60.8
59.5
59.0
58.3
58.3
56.9
56.0
53.0
51.0
49.3
47.8
45.0
40
42.0
38.5
37.9
36.6
35.3
32.5
31.9
29.4
28.8
27.6
26.7
24.8
20
24.4
19.9
18.5
16.7
11.9
12.5
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT HU NL AT PL PT RO SK SI FI SE UK
2.5.8. INCUMBENT OPERATOR PRICE OF CALLS TO EU, JAPAN, USA

The following charts show the prices of a 10- including VAT, and they refer to the European
minute international call (including VAT) during incumbent operators and the EU weighted average.
peak hours (weekday 11:00 am) to four different The table below summarizes the definition of near
destinations: Near EU country, Distant EU country, and distant EU destination countries.
USA and Japan. Figures are expressed in €,
From: Near EU Far EU

BE FR EL
BU EL PT
CZ DE FI
DK SE EL
DE FR EL
EE FI EL
EL IT DK
ES PT DK
FR BE EL
IE UK EL
IT EL DK
CY EL DK
LV SE EL
LT SE EL
LU DE EL
HU AT FI
MT IT FI
NL DE EL
AT DE EL
PL DE EL
PT ES DK
RO HU PT
SK CZ FI
SI AT FI
FI SE EL
SE DK EL
UK FR EL
Figure 77: 10 min call to near EU country
10 min. call to near EU country
7.0
6.0
5.83
5.0
€, VAT included
4.0
4.07
3.84
3.0
2.81
2.81
2.49
2.32
2.0
2.12
2.11
2.02
2.00
1.89
1.78
1.70
1.54
1.53
1.37
1.37
1.34
1.26
1.25
1.0
1.19
0.99
0.90
0.77
0.70
0.58
0.58
0.66
0.77
0.85
0.99
2.62
1.25
1.23
1.83
1.37
1.37
1.53
1.54
1.44
1.90
1.88
1.90
1.98
2.11
2.12
2.32
2.49
2.21
2.81
3.84
4.07
5.83
0.0
SE CY DK NL EE RO SI DE BG LU SK ES IE MT FI CZ AT BE HU IT FR EL UK PT PL LT LV
2006 2007 EU27 Weighted
Figure 78: 10 min call to distant EU country
10 min. call to distant EU country
9.0
8.0
8.21
7.0
6.66
6.0
€, VAT included
5.0
4.78
4.0
4.06
4.07
3.87
3.84
3.78
3.42
3.0
3.19
3.11
2.95
2.76
2.52
2.53
2.49
2.32
2.0
2.15
2.12
2.06
1.83
1.53
1.40
1.37
1.37
1.0
1.19
0.65
0.69
2.62
1.37
1.37
1.40
1.53
1.83
2.06
2.12
2.06
2.32
2.49
2.46
3.08
2.71
2.92
3.11
3.10
3.42
3.78
3.84
3.87
4.06
4.07
4.90
6.66
7.96
0.0
CY RO LU SK SI ES BG CZ IT UK FR EL DE HU BE NL PT AT EE SE PL IE DK LT FI LV MT
Figure 79: 10 min call to USA
10 min. call to USA
7.0
6.0
5.83
5.0 4.78
€, VAT included
4.0
4.07
3.84
3.0
3.11
2.93
2.53
2.38
2.32
2.30
2.27
2.0
2.12
2.06
2.02
2.00
1.90
1.88
1.53
1.40
1.37
1.37
1.34
1.26
1.0
1.19
1.06
0.90
0.69
0.65
0.85
1.06
2.62
1.23
1.83
1.37
1.37
1.40
1.53
1.63
1.90
1.90
1.98
2.06
2.12
2.27
2.21
2.32
2.38
3.08
2.93
3.11
3.84
4.07
4.90
5.83
0.0
CY NL SE RO DE BG LU SK SI ES MT IE AT BE CZ IT EE UK FR DK HU EL PT PL LT FI LV
Figure 80: 10 min call to Japan
10 min. call to Japan
25.0
22.60
20.0
20.13
€, VAT included
15.0
12.69
10.0
9.10
8.78
8.58
8.11
6.70
6.52
6.15
5.83
5.71
5.0
5.58
5.31
5.11
5.02
4.40
4.07
3.65
3.69
3.49
3.53
3.41
2.93
12.69
19.87
22.60
0.80
0.84
1.37
1.37
1.47
1.56
2.93
3.41
3.49
3.50
4.38
3.60
4.07
4.40
5.02
5.11
5.20
5.70
5.71
5.83
6.15
6.52
6.70
7.90
8.58
8.78
9.10
0.0
CY LU UK EL SE SK NL BG AT CZ RO FR EE BE FI SI LV HU ES PL DE IE IT DK PT MT LT
2.5.9. ALTERNATIVE OPERATORS’ PRICE FOR FIXED INTERNATIONAL CALLS

The equivalent prices for competitor providers in
the EU countries are shown in the charts below.
One competitor per country has been analyzed. The
prices are shown for a 10 minute call, at peak time
weekdays. Prices include VAT and are applicable
for September 2007.
€ for a 10 minutes call, Including VAT
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
0.57
CallSat 0.69
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
1.10
RCS&RDS 1.19
0.60
Tele2 0.58
Tele2 0.951.37 0.55
CallSat 0.70
1.06
GTS Nextra
CY RO LU SK
1.37
Tele2 0.70
0.77
T-2 * 0.52
SI
1.40 0.50
Pretium * 0.90
1.36
Ono 1.53 0.65
Starman * 0.99
0.91
Orbitel 1.83 1.38
RCS&RDS
SE CY DK NL EE RO
1.37 1.19
Radiokomunikace
ES BG CZ
2.06 0.40
T-2 *
SI
1.25
IT
Wind 1.55 2.12
1.50
Arcor 1.26
Virgin * 2.88 2.15
Orbitel 0.91 1.34
Competitor
NeufCegetel 0.92
UK FR
2.32
Tele2 0.95 1.37
1.96
Tellas * 2.49
Competitor
GTS Nextra 1.06 1.37
Arcor 2.50 2.52 1.36
Ono
DE BG LU SK ES
0.94 1.53
Tele2 2.53
Incumbent
IE
BT 0.80 1.54
2.76
Telenet 2.76 0.00
MT
1.70
Incumbent
Pretium * 1.65 2.95 1.42
FI
Elisa 1.78
3.11
Novis * 3.11
Radiokomunikace 0.94 1.89
Tele2UTA 2.99 3.19 1.79
Tele2UTA 2.00
2.25
Starman * 3.42
Figure 81: 10 min call to near EU country, incumbent's and competitor price
Telenet 2.02 2.02

Tele2 3.76
Figure 82: 10 min call to distant EU country, incumbent's and competitor price
3.78 0.94
EU27 Avg. Competitor

Tele2
CZ AT BE HU
1.76 2.11
Tele2 *
EL DE HU BE NL PT AT EE SE PL
3.84
IT
Wind 1.55 2.12

BT 1.20
IE
3.87 0.62
10 min. call to distant EU country, incumbent and competitor's price

NeufCegetel
FR
4.05 2.32
Tele2 4.06
Tellas * 1.96
10 min. call to near EU country, incumbent and competitor's price
Lietuvos 1.50 2.49
DK LT
gelezinkeliai 4.07 3.47
Virgin * 2.81
4.12
FI
Elisa 4.78 2.81
Novis * 2.81
1.00
Telecom Baltija * 6.66 1.76
Tele2 * 3.84
0.00
LV MT
8.21 Lietuvos 1.50
EL UK PT PL LT
gelezinkeliai 4.07
1.00
Telecom Baltija *
LV
5.83
0.0
5.0
10.0
15.0
20.0
25.0
0.71
CallSat
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
0.84
0.95
Tele2 1.37 0.55
CallSat 0.69
Virgin * 8.77
1.56 0.45
Pretium * 0.90
1.96
Tellas * 2.93 Tele2 1.061.06
Tele2 3.38
3.41 0.99
RCS&RDS 1.19
2.78
GTS Nextra 3.49 1.50
Arcor 1.26
Pretium * 1.753.53 0.91
Orbitel 1.34
Orbitel 2.033.65 0.95
Tele2 1.37
3.50
Tele2UTA 3.69 1.06
GTS Nextra
CY NL SE RO DE BG LU SK
1.37
Radiokomunikace 1.374.07
SI
T-2 * 0.40 1.40
Competitor
1.45
RCS&RDS 4.40 Ono 1.36 1.53
Competitor
NeufCegetel 2.12 5.02 0.00
ES MT
1.88
Starman * 10.24 5.11 0.80
BT
IE
1.90
5.31
Telenet
CY LU UK EL SE SK NL BG AT CZ RO FR EE BE
5.31 Tele2UTA 1.79
Incumbent
2.00
FI
Elisa 5.62 5.58 2.02
Telenet 2.02
Incumbent
Figure 83: 10 min call to USA, incumbent and competitor's price
SI
T-2 * 0.42 5.71 0.94
Figure 84: 10 min call to Japan, incumbent and competitor's price

Radiokomunikace
AT BE CZ
1.00 2.06
Telecom Baltija * 5.83
IT
Wind 1.55
2.12
Tele2 3.18 6.15 1.29
Starman * 2.27
7.62
Ono 6.52
Virgin * 1.56 2.30
Tele2 * 4.80 6.70 0.62
NeufCegetel

10 min. call to Japan, incumbent and competitor's price
2.32
Arcor 5.04 8.11
Tele2 2.37 2.38
5.50
10 min. call to USA, incumbent and competitor's price
BT
LV HU ES PL DE IE
8.58 1.32
Tele2 2.53
IT
Wind 3.30 8.78
Tellas * 1.96 2.93
Tele2 9.03 9.10 3.11
Novis * 3.11
12.69
Novis * 12.69 1.76
Tele2 * 3.84
0.00
20.13 Lietuvos 1.50
EE UK FR DK HU EL PT PL LT
Lietuvos 14.77 gelezinkeliai 4.07
DK PT MT LT
gelezinkeliai 22.60 3.12
FI
Elisa 4.78
1.00
Telecom Baltija *
LV
5.83
2.6. CALL TERMINATION ON INCUMBENT'S FIXED NETWORK

This section analyses the interconnection charges for call • The lowest local level interconnection fee is to
termination on the incumbent’s fixed network. The be found in the United Kingdom (0.11€-cent),
figures show the charges per minute based on the first and Cyprus (0.31€-cent). Finland has the second
three minutes of a call at peak-time, VAT excluded. highest interconnection fee for local and the
highest fee for single transit at 1.92 €-cents.
The figures may have been approved by the NRA or
Lithuania has the highest fee for local and
simply agreed between operators, where the legal
double transit, respectively at 2.61 and 3.5 €-
framework does not require NRA approval.
cents, however the data for single transit in this
The following chart shows the EU weighted average for country is not available.
the interconnection charges since 2005 for local level,
single and double transit. The exchange rates for 2007 • Sweden and the United Kingdom have the
have been applied to the years 2005-2007 for the non lowest single transit interconnection fees,
euro-zone countries. Compared to October 2006, the EU respectively 0.12 and 0.23 €-cents.
weighted average charge for call termination on the • Romania has lower interconnection charges at
incumbent fixed networks, is still decreasing (for single all levels than Bulgaria.
transit and for double transit (-0.13 €-cent)) however it
has remained stable for local level. When comparing the • The downward trend continues in Estonia (-60%
categories of fixed interconnection fees, double transit for local level and -46% for single transit),
represent in 2007 about twice the price of local level. Slovakia (-69% for local level and +42% for
Looking at the evolution of the interconnection charges single transit), Malta (-48% for all levels)
on a per-country basis the following comments can be
made:
Fixed Voice Telephony Tariffs
Figure 85: EU fixed interconnection charges for call termination on incumbents' network, EU weighted
average
EU fixed interconnection charges for call termination on incumbent's network

EU weighted average (euro-cents)
1.5
1.39
1.25
1.12
1.0
0.94
0.83
0.86
0.61
0.57
0.5 0.57
0.0
Local level Single transit Double transit
Figure 86: Interconnection charges for terminating calls on Incumbents' fixed network, local level,
October 2007
Interconnection charges for terminating calls on INCUMBENT'S FIXED NETWORK
(at 1/10/2007) (peak time)
Local level - EU average: 0,57 €-cents
2.5
2.0
1.5
1.0
0.5
0.64
0.59
0.67
0.66
0.67
1.14
0.65
0.11
0.31
0.42
0.38
0.49
0.51
0.52
0.53
0.58
0.76
0.56
0.59
0.62
0.66
0.67
0.71
0.71
0.75
0.77
0.82
1.02
1.09
1.18
1.27
1.92
2.61
0.67
0.52
0.89
0.71
1.89
0.46
1.49
1.30
0.31
0.75
0.53
2.61
0.58
0.82
0.82
0.40
0.11
0.0
UK CY IT DK EL EE DE FR IE PT SE BE PL ES HU NL SI SK LU AT RO CZ BG MT FI LT
October 2006 October 2007 EU Average October 2007
Broadband access and pricing
Bulgaria: No local level is applied for fixed-to-fixed interconnection of the incumbent operator and the
alternative operators. The fixed-to-fixed rates of the incumbent for ‘metro segment’ are stated here according to
the interconnection agreements in force. ‘Metro Segment’, as defined in the BTC Reference Interconnect Offer,
is ‘used for calls through one regional point of interconnection to subscriber, served by a local exchange,
connected to the same regional point of interconnection in the same city’. The prices indicated here are in
compliance with the last RIO.
Czech Republic: 0.30 CZK Peak/ 0.15 CZK Off peak
Denmark: The data reported is from 30th of June 2007
Germany: 0.0052 € Peak /0.0036 € Off Peak
Luxembourg: Based on the small distances in Luxembourg
Netherlands: These charges are one operator rates for local calls;
Romania: the same charges are applied to all mobile operators;
Slovakia: Prices set according to TO's decision, valid from 27th October 2007.
Finland: Based on the average of 38 SMP-operators call termination charges. Termination charges varies from
1.5 €cent/min to 2.44 €cent/min Average is 1.92 € cent/min and median charge is 1.98 €cent/min. Price
comparison of fixed call termination can be found at FICORA's WebPages at:
http://www.ficora.fi/en/index/tutkimukset/tutkimukset/tukkuhintavertailut.html
Figure 87: Interconnection charges for terminating calls on Incumbents' fixed network, single transit,
October 2007
(at 1/10/2007)
Single transit - EU average: 0,83 €-cents
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.12
1.05
0.83
0.23
0.55
0.55
0.72
0.74
0.78
0.80
0.84
0.88
0.00
0.88
0.91
0.95
1.00
1.00
1.00
1.04
1.14
1.18
1.18
1.27
1.28
1.38
1.38
1.92
0.62
0.50
1.00
0.88
0.90
0.86
1.00
1.68
0.89
0.95
1.04
0.40
1.17
1.94
1.49
1.28
0.91
0.90
0.93
1.89
0.33
0.0
SE UK DK CY EE IT IE EL PT DE NL BE HU PL FR ES LU SI LV RO SK MT AT CZ BG FI

1.14
Lithuania: Only local and national level IC. National IC includes single and double transit.
Netherlands: Not regulated
Finland: Based on the average of 38 SMP-operators call termination charges. Termination charges varies from
1.5 €cent/min to 2.44 €cent/min Average is 1.92 € cent/min and median charge is 1.98 €cent/min. Price
comparison of fixed call termination can be found at FICORA's WebPages at:
http://www.ficora.fi/en/index/tutkimukset/tutkimukset/tukkuhintavertailut.html.
Figure 88: Interconnection charges for terminating calls on Incumbents' fixed network, double transit,
October 2007
(at 1/10/2007)
Double transit - EU average: 1,12 €-cents
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.18
0.65
0.83
0.68
0.63
1.44
1.12
2.27
1.14
0.73
2.27
1.36
0.23
0.79
1.01
1.03
1.05
1.12
1.14
1.25
1.27
1.29
1.30
1.36
1.39
1.39
1.67
1.74
2.25
3.07
3.50
0.88
1.05
1.67
1.36
1.89
1.39
1.18
2.25
1.18
1.39
1.25
3.50
1.10
0.0
SE UK CY DK NL EL IE HU BE LV IT FR MT RO PT DE ES PL SI SK AT BG LT
Bulgaria: Mobile-to-fixed local termination rate: According to the interconnect conditions provided in the RIO
of the Bulgarian incumbent operator, mobile-to-fixed interconnection is realized only at double transit level the
rates are different from those for fixed-to-fixed interconnection (5.11 €-cents per minute).
Czech Republic: Double transit not used
Estonia: Data is not available.
Luxembourg: a 'double transit' isn't foreseen in Luxembourg.
Lithuania: Only local and national level IC. National IC includes single and double transit.
Netherlands: These charges are one operator rates for national calls;
2.7. CALL TERMINATION ON ALTERNATIVE OPERATORS' FIXED NETWORKS
Figure 89: I. C. charges for call termination on main alternative operators fixed networks (peak) in €-
cents, October 2006
I .C. charges for call termination on main alternative operators fixed networks (peak) in €-cents,October 2007
SE-all alt. op. (local lev el) 0,59
SE-TDC Song (local lev el) 1,13
SK-Slov anet, GTS-Nex tra (all lev els) 5,81
SK-Swan (GlobalTel), U PC -D 2,27
SK-Swan (GlobalTel), U PC -S 1,69
SK-Swan (GlobalTel), UPC -L 1,30
SK-Amtel, Dial Telecom, eTel - D 1,99
SK-Amtel, Dial Telecom, eTel - S 1,50
SK-Amtel, Dial Telecom, eTel - L 1,20
PT all operators (all lev els) 0,94
PL-Telefonia D.- D 5,50
PL-Telefonia D.- S 5,47
PL-Telefonia D.- L 0,66
AT all op. S 1,28
NL all op. D 1,03
NL all op.L 0,82
MT all operators (all lev els) 0,544
LT av erage all op. D 3,48
LU (all operators) S 1,00
LU (all operators) L 0,76
IT all op. S 1,32
DE all op. D 1,53
DE all op. S 1,05
DE all op. L 0,69
FR all op. L 1,11
EE-STV AS 0,89
EE-Elisa Mobiilsideteenused AS 1,14
EE-Tele2 Eesti AS S 1,11
ES all op. D 1,39
ES all op. S 1,00
ES all op. L 0,67
EL- all operators (all lev els) 1,37
DK all op. D 0,95
DK all op. S 1,02
DK all op. L 0,44
CZ all op. S 1,38
CZ all op. L 1,09
BG all op. D 6,00
BG all op. S 2,70
BG all op. L 2,30
BE- Verizon D 1,29
BE- Telenet, Versatel D 5,27
€-cents per minute 0 1 2 3 4 5 6 7 8 9 10
Legend: L: Local, S: Single transit, D: Double transit

Cyprus, Hungary, Romania, Slovenia, Finland, United Kingdom: Data not available
France: Data not available

Ireland: No transit data available
3 BROADBAND ACCESS AND PRICING
3.1. BROADBAND ACCESS DEFINITIONS
This section provides data on the number and type of - Bitstream access: Supplied to new entrants. Bitstream
fixed broadband lines supplied by both incumbent access refers to the situation where the incumbent
operators and new entrants in the EU. It also contains installs a high-speed access link to the customer
information on access lines provided by means of premises and then makes this access link available to
alternative technologies such as wireless access third parties, to enable them to provide high-speed
(WLL), fibre and cable modems. services to customers. Bitstream depends in part on the
PSTN and may include other networks such as the
Information has been provided by the national ATM network. Bitstream access is a wholesale product
regulatory authorities through the ONP COM02-18 and that consists of the provision of transmission capacity
COCOM07-35 REV1 questionnaires on data for local in such a way as to allow new entrants to offer their
broadband access. Given the rapid developments in this own, value-added services to their clients. The
sector, it has been agreed with NRAs to update the incumbent may also provide transmission services to
questionnaires on a regular basis in January and July. its competitor, to carry traffic to a 'higher' level in the
Unless otherwise stated, the data below refer to the network hierarchy where new entrants may already
market situation at 1 January 2008. have a broadband point of presence.
The definitions used in the charts and data below are as - Simple resale: In contrast to bitstream access, simple
follows: resale occurs where the new entrant receives and sells
on to end users - with no possibility of value added
- Fully unbundled lines: Fully unbundled lines supplied features to the DSL part of the service - a product that
to other operators, excluding experimental lines. In the is commercially similar to the DSL product provided
case of full unbundling, a copper pair is rented to a by the incumbent to its own retail customers,
third party for its exclusive use. As fully unbundled irrespective of the ISP service that may be packaged
lines (LLU) supplied by the incumbent operator to the with it. Resale offers are not a substitute for bitstream
new entrants could in principle be used for services access because they do not allow new entrants to
other than broadband, the total number of LLU for differentiate their services from those of the incumbent
access to internet will be lower than the total number of (i.e. where the new entrant simply resells the end-to-
LLU. end service provided to him by the incumbent on a
wholesale basis).
- Shared access lines supplied by the incumbent to new
entrants: Shared access lines supplied to other - Incumbent's DSL lines: Provided to end users by the
operators, excluding experimental lines. In the case of incumbent, its subsidiaries or partners (for example an
shared access, the incumbent continues to provide associated company such as a joint venture providing
telephony service, while the new entrant delivers high- ISP services).
speed data services over that same local loop.
lines” includes all retail lines provided to end users,
- WLL: Internet broadband connections by means of
even if based on wholesale lines supplied by the
wireless local loop (sometimes referred to as fixed
incumbent.
wireless access).
- Fibre to the home: Internet broadband connections by
- Cable modem: Internet broadband connections by
means of fibre optic.
means of cable TV access.
- Satellite: Internet broadband connections via
- L.L. or Other traditional wireline access: Internet
satellites.
broadband connections by means of dedicated capacity
(Leased Lines) provided over metallic copper pairs,
- Powerline communications: Internet broadband
including tail ends or partial circuits. “Incumbent's
transmitted over utility power lines.
leased lines” includes only retail lines and excludes
lines provided to other operators. “New entrants' leased
- Other categories: Internet broadband connections by provision of access by means of technologies

means of local area networks, other. alternative to the PSTN.
- Retail access: Access provided to end users. - “New entrants” refers to alternative
telecommunications operators, as well as internet
- Incumbents are defined as the organisations enjoying service providers (ISPs).
special and exclusive rights or de facto monopoly for
provision of voice telephony services before - Broadband capacity: Capacity equal to, or higher
liberalisation, regardless of the role played in the than, 144 Kbit/s.
As can be seen from the table at the end of this

3.2. WHOLESALE ACCESS section, data are not always available, especially as
regards wholesale lines. Occasionally, older data
than January 2008 is used. The table below shows
This section shows the availability of fixed the number of agreements between operators for
wholesale access lines supplied by incumbent LLU, shared access, bitstream and resale as at 1
operators to new entrants. Separate figures are January 2006, 2007 and 2008.
provided for fully unbundled lines, shared access,
bitstream access and resale.
Figure 90: Number of agreements for full LLU, shared access, bitstream access and resale, Jan 2006- Jan 2008.
N. of agreements on N. of agreements on N. of agreements on N. agreements on

fully unbundled lines shared lines Bitstream access resale lines
JAN 06 JAN 07 JAN 08 JAN 06JAN 07 JAN 08 JAN 06 JAN 07JAN 08JAN 06JAN 07 JAN 08
BE 8 9 9 8 9 9 11 13 13 18 18 18
BG 3 3 3 1 3 2
CZ 4 6 6 4 6 6 22 21 19
DK 21 21 25 7 8 8 11 14 18 11 11 14
DE 100 103 109 18 18 20 3 27 31
EE 7 7
EL 12 14 19 2 7 7 10 15 16
ES 13 17 21 10 13 13 30 25 23 2 2
FR 21 21 5 20
IE 3 5 7 4 5 7 9 11 14
IT 25 27 31 6 9 13 239 248 162
CY 2 3 2 3
LV 2 2 2 2 2 2 11 11 10
LT 1 2 12 9 10
LU 4 4 5 4 4 5 7 6 7 7
HU 6 7 9 4 7 9 20 20 25
MT 11 19 11
NL 10 10 9 10 10 9 5 5 5
AT 29 36 37 29 3 3 46
PL 8 8 6 19
PT 3 5 5 2 1 1 8 7 8
RO 17 17 17 17
SI 3 3 3 3 3 12 12 6 4 3
SK 12 16
FI
SE 131 131 26
UK 53 55 57 29 31 33 24 30 38 619 582 541
EU 448 351 394 291 158 179 436 448 453 712 677 634
local loops (fully unbundled lines and shared access

This table shows the distribution of wholesale
lines). The growth of wholesale LLU lines,
access lines supplied by the incumbent operators to
representing 12.8% of the activated PSTN lines in
new entrants. A solid increase has been registered
the EU, was 47.7%, from 15.9 million in January
during 2007 in the number of wholesale unbundled
Broadband access
2007 to nearly 23.5 million in January 2008. This more moderate growth. Nearly 0.6 million new
increase comprises nearly 5.9 million newly added lines have been added during 2007.
fully unbundled lines and 1.7 million newly added
shared access lines. The number of shared access In addition to the incumbents' wholesale products, a
lines increased from 5 million to 6.7 million lines, number of alternative operators are also providing
while fully unbundled lines went up from 10.9 their own wholesale DSL lines to other competitors.
million to a remarkable 16.8 million. Bitstream had However, these data remain largely unavailable and
have not been presented below.
Figure 91: Availability of wholesale access in the EU – Incumbent's PSTN activated main lines
Availability of wholesale access in the EU TOTAL: 41 106 204

Incumbent's PSTN activated main lines (million): 183 577 987
16 753 997
18 000 000 10 864 404 11 602 716

16 000 000
14 000 000 6 734 315
6 015 176 11 600 249
12 000 000 6 174 809
10 000 000 5 033 451
5 444 389
8 000 000 3 816 854 5 841 788
3 347 576
5 287 864
6 000 000 2 119 655 2 219 694
2 919 862
4 000 000 1 221 826 5 153 440
528 106 1 405 065 2008
2 000 000 2007 Jan
51 706 527 296
1 994 025 2006 Jan
2005 Jan
Fully Shared 2004 Jan
Bitstream 924 410
unbundle access Resale 2003 Jan
d lines access
lines Jan
Fully unbundled lines Shared access lines Bitstream access Resale
Figure 92: EU wholesale fully unbundled lines per Member State

EU wholesale fully unbundled lines by Member State
1 000 000
Value: 6 380 000
Value: 3 215 000
Value: 3 606 000
Value: 1 033 145

UK not to scale
DE not to scale
FR not to scale
IT not to scale
900 000
800 000
568 285
700 000
600 000
500 000
336 000
305 626
291 174
273 531
400 000
232 582
188 492
164 000
300 000
200 000
41 445
34 905
16 261
10 224
10 011
9 019
5 550
1 362
100 000
40
January 2007 January 2008
Data for Estonia, France, Lithuania, the Netherlands and Austria as of October 2007. Data for the Czech Republic are confidential.
Figure 93: EU wholesale shared access broadband lines by Member State

EU wholesale shared access broadband lines by Member State
1 000 000
Value: 1 621 000
Value: 2 695 665

UK not to scale
FR not to scale
782 285
900 000
800 000
700 000
555 989
600 000
441 000
500 000
400 000
237 500
300 000
155 000
200 000
76 164
49 874
41 509
39 373
21 079
4 163
100 000
1 657
215
372
128
78
36
2
1
Data for Estonia, France, Lithuania, the Netherlands and Austria as of October 2007. Data for the Czech Republic are confidential.
Figure 94: EU wholesale bitstream access broadband lines by Member State

EU wholesale bitstream access broadband lines by Member State
1 100 000
Value: 2 174 000
Value: 1 163 000

FR not to scale
IT not to scale
1 000 000
800 856
900 000
800 000
700 000
600 000
372 930
500 000
308 995
400 000
223 122
199 538
300 000
152 487
138 379
133 796
118 262
76 619
200 000
61 951
59 388
18 849
9 900
2 367
100 000
737
Data for Estonia, France, Lithuania, the Netherlands and Austria as of October 2007. Data for the Netherlands are confidential.
Broadband access
Figure 95:EU wholesale resale access broadband lines by Member State

EU wholesale resale access broadband lines by Member State
500 000
Value: 3 524 000
Value: 7 643 919

UK not to scale
DE not to scale
400 000
300 000
200 000
130000
126333
100 000 100000

28397
18384
16525
13038
1699
421
Data for Estonia, France, Lithuania, the Netherlands and Austria as of October 2007.
Internet broadband access can be provided by

3.3. RETAIL BROADBAND ACCESS
different means: DSL lines, cable TV access (cable
modem), wireless local loop (WLL), fibre,
This section provides information on the
dedicated leased lines and other access (such as
deployment of fixed broadband access lines by satellite, dedicated leased lines, powerline
incumbents (and their subsidiaries or partners) and communications, local area networks, etc.).
by new entrants (alternative telecom operators or
Internet Service Providers) to end-users.
New entrants’ DSL lines can be provided to end users by means of fully unbundled or shared access lines,
bitstream access or resale. In some Member States, new entrants have started rolling out parallel DSL networks.
In all the charts below on fixed broadband retail lines the data refer to 1 January 2007 and 1 January 2008. In
some cases only estimates are available or data is from October 2007. The charts below only include fixed
broadband lines.
The following figure shows the total number of fixed broadband access lines for each Member State, provided
by both incumbents and new entrants, and including all types of fixed broadband connections.
Figure 96: EU broadband lines by Member States, January 2008

EU Broadbandlines by Member State January 2008
25,000,000
19,579,000
20,000,000
15,630,005
14,745,000
15,000,000
10,122,126
8,155,021
10,000,000
5,587,600
3,186,383
2,842,500
2,714,335
2,112,222
1,939,490
1,826,926
5,000,000
1,701,349
1,575,406
1,497,420
1,428,726
1,017,475
752,856
580,226
463,122
476,666
343,076
347,492
284,231
107,556
120,973
68,950
0
MT CY LU EE LV SI LT SK BG IE EL HU CZ AT PT FI DK RO BE SE PL NL ES IT FR UK DE
DSL LINES Other Technologies (cable, satellite, wireless local loop, PLC, FTTH)
The following chart presents the number of broadband lines per Member State in January 2007 and January
2008.
Broadband access
Figure 97: Total fixed broadband retail lines

Total fixed broadband retail lines
25 000 000
19,579,000
20 000 000
15,630,005
14,745,000
15 000 000
10,122,126
8,155,021
10 000 000
5,587,600
3,186,383
2,842,500
2,714,335
2,112,222
1,939,490
5 000 000
1,826,926
1,701,349
1,575,406
1,497,420
1,428,726
1,017,475
752,856
580,226
476,666
463,122
343,076
347,492
284,231
120,973
107,556
68,950
Data for Estonia, France, Lithuania, the Netherlands and Austria

as of October 2007.
The following two charts show the breakdown of

broadband lines according to the two main types of
technologies. Figure 98 shows the number of DSL Figure 99), cable modem is the most common
lines. Amongst the technologies other than DSL ( technology. Other technologies are still marginal,
though some (fibre to the home and WLL) are
quickly developing.
Figure 98: Total DSL retail lines

Total DSL retail lines
25 000 000
18,548,000
20 000 000
14,045,000
12,258,505
15 000 000
9,754,680
6,393,952
10 000 000
3,388,000
2,130,139
1,755,000
1,619,122
1,349,574
5 000 000
1,191,420
1,079,782
1,012,804
973,822
751,860
549,591
364,996
277,838
246,906
218,101
163,756
152,327
130,629
108,642
106,354
38,300

Figure 99: Total fixed broadband retail lines with technologies other than DSL
Total fixed broadband retail lines with technologies other than DSL
5 000 000
3,371,500
4 000 000
3 000 000
2,199,600
1,761,069
1,747,226
2 000 000
1,095,213
1,087,500
1,056,244
1,031,000
884,200
748,070
700,000
676,866
621,567
601,584
477,352
416,470
1 000 000
367,446
245,021
203,265
198,828
190,749
153,602
100,586
12,331
4,671
1,202
in the EU. On average, 79.9% of the EU broadband
lines use DSL technologies, while in six countries
DSL lines represent less than 50% of the overall
The following charts provide information on the market.
national broadband markets according to the
technology used and the type of operator. Figure
100 shows that DSL is the predominant technology
Figure 100: Fixed broadband lines by technology (January 2008)
Broadband access
Fixed broadband lines by technology (January 2008)
100% 5.3% 4.7% 3.6% 1.1% 0.5%

10.2%
90% 26.1%
21.6% 21.6% 20.1%
28.9% 27.0%
33.1%
38.6% 38.3% 38.2% 36.5%
80% 44.5%
41.7% 40.3% 39.4%
47.4%
55.6% 54.0% 52.9%
59.0%
70%
71.8%
60% 82.7%
50% 94.7% 95.3% 96.4%

98.9% 99.5%
89.8%
40% 78.4% 78.4% 79.9%

73.9%
71.1% 73.0%
66.9%
63.5%
30% 59.7% 60.6% 61.4% 61.7% 61.8%
55.5% 58.3%
52.6%
47.1%
44.4% 46.0%
20% 41.0%
28.2%
10% 17.3%
0%
RO BG CZ LV EE LT HU MT SK BE NL DK SE AT PT PL SI IE FI ES UK EU27 LU DE FR IT CY EL
DSL Broadband Broadband other means
indicates that, on average, incumbent operators

With regard to the market share of fixed incumbent
control 46.3% of broadband lines, which is a half
operators and new entrants, the following chart
percentage point less than in January 2007.
Figure 101: Fixed broadband access lines by operator (January 2008)

Fixed broadband access lines by operator (January 2008)
100%
12.0%
90% 25.9%
29.9%
33.2%
36.4%
80% 45.2% 44.8% 43.9%
42.2% 41.4% 41.2%
50.3% 50.2% 49.6% 49.5%
53.0%
55.8% 55.5% 54.5% 53.9% 53.7%
58.8%
70% 66.1%
62.5% 61.7%
74.2% 72.0%
60% 82.8%
50%
88.0%
40%
74.1%
70.1%
66.8%
63.6%
30% 54.8% 55.2% 56.1%
57.8% 58.6% 58.8%
49.8% 50.4% 50.5%
47.0% 49.7%
44.2% 44.5% 45.5% 46.1% 46.3%
41.2%
20% 37.5% 38.3%
33.9%
25.8% 28.0%
10% 17.2%
0%
RO UK BG CZ SE AT MT LV HU BE DE EU27 FR LT SI NL IE SK EE ES EL PL DK IT PT FI LU CY
Incumbents Broadband New entrants Broadband
However, differences in the incumbents' market

share depending on whether DSL resale lines are
included or not are considerable.
Figure 102: Incumbent's broadband market share excluding/including resale lines of alternative operators
(January 2008)
Incumbent's broadband market share excluding/including resale lines of alternative
operators (January 2008)
100%
88.0%
84.9%
90%
80%
70.1%
66.8%
64.1%
63.6%
70% 60.3%
58.6%
58.3%
57.8%
57.6%
55.3%
60%
50.5%
50.4%
49.9%
49.7%
48.9%
47.7%
46.2%
44.5%
44.4%
50%
42.0%
41.2%
38.3%
33.9%
40%
28.3%
30%
17.2%
20%
10%
45.5%
28.0%
33.9%
58.8%
46.1%
55.2%
57.8%
56.1%
47.0%
50.5%
63.6%
88.0%
44.2%
49.7%
74.1%
44.5%
41.2%
50.4%
38.3%
58.6%
66.8%
17.2%
49.8%
54.8%
70.1%
37.5%
25.8%
0%
Incumbents no resale Incumbents + DSL resale
incumbent operators provide 56.3% of DSL lines.

Next chart presents the market share by operator in
In 11 Member States the incumbent operators sell
the DSL retail market. At EU level the fixed
more than 80% of all DSL retail lines.
Figure 103: DSL access lines per operator (January 2008)

DSL access lines by operator (January 2008)
100% 5.9% 3.6% 1.0% 1.0% 0.8% 0.6%
11.5%
14.5%
18.8% 17.1% 16.9%
90% 23.7%
28.3% 25.8%
31.1% 31.0% 30.5% 30.3% 29.0%
34.2% 31.7%
38.1%
80% 43.7% 42.1% 41.9%
51.4% 50.6%
70%
67.1%
60%
50% 99.0% 99.0% 99.2% 99.4%

94.1% 96.4%
88.5%
85.5%
40% 81.2% 82.9% 83.1%
74.2% 76.3%
68.9% 69.0% 69.5% 69.7% 71.0% 71.7%
65.8% 68.3%
61.9%
30% 56.3% 57.9% 58.1%
48.6% 49.4%
20%
32.9%
10%
0%
UK DE FR EU27 EL SE AT IT PT FI IE SI DK ES HU MT BE LU CZ NL PL CY SK EE BG LT LV RO
Incumbents DSL lines New entrants DSL lines
with an average 53.7% market share against 53.2%

The next series of charts provide further
a year ago. This trend is however not uniform, and
information on the trends observed in the three
in nine countries, Bulgaria, Spain, France, Ireland,
segments analysed previously. As can be seen in
Malta, the Netherlands, Romania, Finland and the
figure 12, new entrants are steadily increasing their
United Kingdom the fixed incumbent operator has
presence in the overall fixed broadband market,
increased its market share.
Broadband access
Figure 104: Trends in the fixed broadband retail lines market share: New entrants
Trends in the fixed broadband retail lines market share: New entrants
100.0%
90.0%
80.0% 82.8%
74.2%
70.0%
72.0%
66.1%
62.5%
60.0%
61.7%
58.8%
55.8%
55.5%
54.5%
53.9%
53.7%
53.0%
50.0%
50.3%
50.2%
49.6%
49.5%
45.2%
44.8%
43.9%
40.0%
42.2%
41.4%
41.2%
36.4%
33.2%
30.0%
29.9%
25.9%
20.0%
10.0%
12.0%
53.1%
72.4%
62.8%
39.9%
52.0%
42.6%
36.9%
44.1%
53.8%
52.0%
33.4%
55.7%
50.3%
25.9%
49.1%
61.8%
55.2%
60.3%
31.8%
28.9%
91.1%
47.1%
36.8%
30.3%
60.7%
76.3%
53.2%
5.5%
0.0%
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK EU27

there has been, on EU average, almost no change in

With regard to the trend in the number of DSL lines
the period January 2007–January 2008.
sold by incumbent operators in the same period,
Figure 105: Trends in DSL retail lines market share: Incumbents
Trends in DSL retail lines market share: Incumbents

100.0%
99.4%
99.2%
99.0%
99.0%
96.4%
94.1%
90.0%
88.5%
85.5%
83.1%
82.9%
80.0%
81.2%
76.3%
74.2%
70.0%
71.7%
71.0%
69.7%
69.5%
69.0%
68.9%
68.3%
65.8%
60.0%
61.9%
58.1%
57.9%
56.3%
50.0%
49.4%
48.6%
40.0%
32.9%
30.0%
20.0%
10.0%
100.0%
76.6%
82.0%
71.3%
49.7%
96.5%
63.3%
70.6%
48.7%
65.5%
69.1%
95.0%
99.2%
98.8%
80.4%
72.9%
64.6%
73.2%
65.5%
90.4%
74.1%
97.7%
76.0%
96.8%
72.1%
57.9%
30.9%
56.4%
0.0%
Portugal, Romania, Slovenia and the United

The number of DSL lines has decreased in the
Kingdom, the share of DSL has increased.
overall fixed broadband retail market, representing
79.9% of all broadband lines against 80.8% in
January 2007. However, in a number of countries,
Bulgaria, Denmark, Greece, France, Italy, Austria,
Figure 106: Trends in the DSL retail lines as % of total fixed broadband access lines
Trends in the DSL retail lines as % of total fixed broadband access lines
100.0%
99.5%
98.9%
96.4%
95.3%
94.7%
90.0%
89.8%
80.0%
79.9%
78.4%
78.4%
73.9%
73.0%
70.0%
71.1%
66.9%
63.5%
60.0%
61.8%
61.7%
61.4%
60.6%
59.7%
58.3%
55.5%
52.6%
50.0%
47.1%
46.0%
44.4%
40.0%
41.0%
30.0%
28.2%
20.0%
17.3%
10.0%
61.2%
27.5%
45.4%
60.8%
95.9%
48.6%
99.3%
79.1%
94.9%
73.3%
96.0%
99.1%
44.5%
49.6%
90.8%
61.7%
59.1%
61.2%
60.6%
74.9%
63.0%
69.5%
65.2%
81.5%
65.9%
76.6%
80.8%
9.0%
0.0%
across Member States ranging from 7.6% in

The following chart shows the penetration rate for
Bulgaria to 35.6% in Denmark.
fixed broadband lines measured as the total number
of broadband lines divided by the total population.
The broadband penetration rate varies significantly
Broadband access
Figure 107: EU broadband penetration rate (January 2008)

EU Broadband penetration rate (January 2008)
40%
35%
35.6%
34.6%
34.2%
30%
31.2%
25%
25.6%
25.7%
25.4%
23.8%
23.3%
20%
21.2%
20.0%
19.0%
18.3%
17.4%
17.3%
17.1%
16.9%
15%
16.1%
15.0%
14.6%
14.2%
13.8%
13.7%
10%
9.8%
9.1%
8.8%
8.4%
7.6%
5%
0%
BG PL SK EL RO LT CY HU CZ LV PT MT IT SI IE ES AT EU27 EE FR DE LU BE UK SE NL FI DK
Broadband access
Availability of wholesale access January 2008

Fully unbundled lines supplied by the Shared access lines supplied by the Wholesale DSL lines supplied
incumbent to new entrants incumbent to new entrants
Bitstream access Simple resale
Incumbent's
PSTN No. of lines No. of Resale No. of
activated Unbundled Requested N. of Requested N. of agreements No. of agreements
Country main lines lines lines agreements Shared lines lines agreements lines
BE 4010973 41445 9 39373 9 308995 13 18384 18
BG 2322050 3 2 10 3 1 1699 2
CZ 2104955 confidential 6 confidential 6 61951 21
DK 2689264 188492 25 49874 8 133796 18 28397 14
DE 37435000 6380000 109 155000 20 3524000 31
EE 466000 5550 490 7
EL 5095282 232582 31066 19 41509 4466 7 223122 16
ES 15852222 568285 31973 21 782285 23054 13 372930 23 126333 2
FR 34229000 3215000 1621000 2174000 100000
IE 1600000 16261 7 1657 7 152487 14
IT 19384799 3606000 55841 31 555989 1761 13 1163000 162
CY 398095 10011 3 215 3
LV 600000 2 2 737 10
LT 718091 382 2 2367 10
LU 223949 10224 5 78 5 7 13038 7
HU 3010000 9019 378 9 4163 65 9 199538 25
MT 196000 9900 11
NL 5533000 336000 9 237500 9 confidential 5
AT 2675520 273531 6516 37 128 3 118262 46
PL 7983365 40 59 8 36 51 8 138379 19
PT 2957111 291174 3718 5 1 1 59388 8
RO 3100000 1362 17 372 17
SI 789893 34905 1193 3 21079 428 3 18849 6 421 3
SK 1170790 16525 16
FI 2045000 305626 76164 76619
SE 4815000 164000 441000 130000
UK 22172628 1033145 57 2695665 33 800856 38 7643919 541
EU27 183577987 16722652+CZ 131616 394 6723090+CZ 29835 179 6015176 453 11602716 634
Broadband access
BROADBAND RETAIL LINES, JANUARY 2008

New entrants' DSL lines Incumbents' access lines by other means New entrants' access lines by other means
Incu Ow Full Sh Bitst Re Tot WL Cabl Lea Fibr Satelli PL Oth Tot WL Ca Leas Fibr Satellit PL Othe Tot
mbe n UL are rea sal al L e sed e to te C er al L ble ed e to e C r al
nt's net L d m e mod line the mo lines the
DSL wor acc acce em s hom de hom
lines k ess ss e m e
123 107 109
B
554 384 190 307 183 383 143 110 973 521
E
5 49 68 676 84 577 0 13 7 7 56 3
B 162 165 165 178 917 231 319 415
G 101 5 5 589 2 591 4 19 461 9 3 593 879
con con
C fide fide
Z 508 ntia ntia 619 624 520 309 550 884
199 500 l l 51 51 100 100 000 000 00 100 100
D 830 171 594 101 283 361 295 656 791 310 226 242 307 714 978 437
K 406 774 07 463 70 014 46 731 9 4 260 49 729 0 12 7 96 47 810
901 575 352 952 102
D
900 100 000 155 400 900 250 250 985 340 950 850
E
0 000 0 000 0 0 0 0 000 00 0 0
E 125 171 298 474 513 255 311 162 659 227 175 122
E 889 2 8 40 0 1 58 422 11 14 69 12 96 491
586 161 415 223 426 135 170 123 114 296
EL
308 865 09 122 496 5 350 5 1 1 594 6
454 185 163 172
E
074 568 785 372 126 321 227 975 325 519 348 361 529 855
S
1 285 663 930 333 1 63 3 16 07 9 89 4 747 927 3
693 321 162 217 711
F
500 500 100 400 100 000 700 700
R
0 0 0 0 000 0 0 000 000
379 162 165 152 170 112 823 396 356 202
IE
189 61 7 484 402 295 386 681 718 33 7 6 584
642 175 116 333
IT 000 132 417 301 271 468 138 147 198 845 267 750 352
0 626 7 000 0 7 0 329 335 73 219 56 0 5 249 03 3 690
C 941 100 195 215 121 273 125 11 39 448 718 36 754
Broadband access
Y 63 19 7 91
151 125 167 380 156 874 110 190
LV
076 512 14 57 668 1 161 32 264 457 98 90 72 2 510 480 292
215 216 216 888 472 141 298 632 159 831 528 230
LT
935 6 6 5 79 442 7 33 77 41 5 23 170 82 888
L 882 728 130 204 138 107 109
U 25 21 0 78 38 17 808 356 224 8 140 23 10 70 43
H 539 901 416 199 212 162 799 121 973 808 494 282 100 579
U 140 9 3 538 720 18 23 5 56 99 784 7 0 510
con
M fide
T 284 990 990 ntia 297 297
00 0 0 0 l 00 00
281 213 219
N
500 336 237 573 460 650 960
L
0 000 000 000 0 0 00 0
A 602 252 118 370 401 549 200 341 559 601
T 945 487 128 262 877 0 93 982 0 1 400 8 584
182 101
PL 044 200 109 309 402 563 458 227 895 295 145 875 038
3 224 7 465 696 25 7 62 68 658 3 8 45 2
737 283 593 342 398 119 399 120 207 247 221
PT
162 231 1 88 620 402 1 593 12 485 7 974
115 174
R
362 133 103 236 312 471 895 340 640
O
628 3 5 8 686 134 820 91 744 95 370 6 6
171 349 210 188 752 145 145 874 109 991
SI
652 05 79 49 421 54 1 1 231 40 82 7 475 35
S 261 165 165 738 505 482 262 198
K 313 25 25 0 34 10 50 4 30 828
929 229 114 766 420 935 111 230 350 588 980 118 212 126
FI
262 220 473 19 312 6 609 000 965 8 16 5 98 387
102 104
S
000 164 441 130 735 500 400 450 600 550 110 475 250
E
0 000 000 000 000 0 00 00 0 000 00 000 500 0
403 103 269 361 822 336 337
U
001 849 314 566 800 390 848 250 300 600 150
K
6 20 5 5 856 3 9 0 0 0 0 0
Broadband access
140 661 345 106 186

E
446 287 412 595 757 700 135 522 142 121 188 311
U2
097 399 47+ 0+ 173 605 12+ 400 926 176 910 268 249 169 7+ 270 975 523 121 164 827 69+
7
38 355 CZ CZ 6 4 CZ 92 698 42 64 73 100 224 3 MT 37 87 4 323 82 9 MT
Local loop unbundling
3.4. PRICES FOR UNBUNDLED LOCAL LOOP

This section illustrates the cost of connection and
monthly rental for both full unbundled access (full
LLU) and shared access (SA) to the loop. Monthly
rental and connection fees are presented as well as the
total average monthly cost (over three years).
Unless otherwise stated connection fees include the
technical expertise to assess the speed that can be
conveyed through and disconnection fees (where
applicable). Furthermore, only the price for a single
line is presented here (charges may be different in the
case of subsequent access). It is assumed that the loop
is active and it will be used to provide both telephony
and DSL services. Unless otherwhise stated figures
exlcude a whole range of additional one-off costs that
may exist in some Member States like, cost of co-
location, cost for the cable termination point, cost for
installation at the end-user premises, etc.
Data is not always comparable with that of the previous
reports, due to changes in methodology occured in
some countries.
3.4.1. Monthly average total cost

The following charts illustrate the monthly total loop is used for three years. EU average since 2005
cost for the full LLU and shared access (connection is also shown.
and monthly fees) based on the assumption that the
Figure 108: Local loop unbundling monthly average total cost in the EU, October 2007
L.L.U. monthly average total cost in EU
14
12,76
11,59
12 11,28
10
Euro per month
6 5,16
4,64 4,51
0
Fully unbunbled lines Shared access lines
Figures for 2005 do not include Bulgaria and Romania.
Figure 109: Monthly average total cost per full unbundled loop, October 2007
Monthly average total cost per full unbundled loop

EU average Oct. 2007: 11,28 €
18
17,21
17,02
16,70
16
15,80
15,42
15,42
15,00
14,64
14
14,35
14,35
14,26
13,55
13,55
13,28
Euro per month
12,69
12
10,58
10,58
12,44
12,02
12,05
12,02
11,85
11,58
11,58
11,43
11,64
11,34
11,51
11,64
11,43
11,03
11,03
10,68
10,68
9,12
10,73
10,51
10
10,57
10,51
10,54
10,23
10,34
10,05
10,05
10,09
9,88
9,90
9,70
9,70
9,63
8,74
8,81
8
8,39
7,92
0
October 2006 October 2007 EU average Oct. 2007
Figure 110: Monthly average total cost per shared access, October 2007
Monthly average total cost per shared access
EU average Oct. 2007: 4,51€
16
14,52
14
12
Euro per month
10,97
10,97
10
9,56
9,35
9,36
9,36
9,05
8,67
8
8,38
8,27
8,23
7,52
7,57
7,44
6,61
6,23
6,08
6,10
6,16
6,08
6,16
5,83
5,84
5,80
5,80
5,83
5,84
5,61
5,54
5,54
5,38
4,93
4,93
3,15
4
4,43
4,57
3,74
3,84
3,63
3,59
3,57
3,57
3,42
3,25
3,25
3,13
3,03
3,03
3,14
2,79
2
0,79
2,14
1,17
0
3.4.2. Connection and monthly rental for full unbundled local loop
Figure 111: Prices per full unbundled loop - connection
Prices per full unbundled loop - Connection

EU average Oct. 2007: 63 €
200
180
186,2
160 157,7
140
143,3
139,9
139,9
136,4
120
123,7
Euro
100
91,1
91,1
88,9
88,9
80
84,4
84,4
77,0
77,0
73,8
69,2
60
66,8
61,4
61,4
59,9
59,9
58,0
57,4
57,4
55,0
53,4
52,5
52,5
51,3
50,0
50,0
49,5
49,5
40
45,6
44,6
43,1
41,6
38,6
38,0
38,0
37,2
37,2
36,2
36,2
32,1
32,1
31,5
31,5
30,2
30,2
20
14,3
14,0
0,0
0
Belgium: The tariff includes the visit at the customer's premises. A tariff without this cost (€ 25.44) is not available in
practice.
Bulgaria: The cost of the test to assess the speed is not included. This price is not in compliance with the NRA's
decision of July 2006 (€ 31.70)
Denmark: Price applied from 30 June to 1 October 2007
Germany: Price without installation at the customer's premise, fee for cancellation between 5.21€ and 20.93€
Malta: Disconnection cost: Lm 14.40
Portugal: The test for assess the speed is not requested
Figure 112: Prices per full unbundled loop – monthly rental
Prices per full unbundled loop - Monthly rental

EU average Oct. 2007: 9,52 €
18
16
15,68
15,09
14
13,51
13,51
13,07
13,07
Euro per month
12
11,85
11,73
11,26
11,42
11,21
11,21
10,70
10,70
10,75
10,58
10,65
8,99
10,59
10
10,50
8,77
9,72
9,72
9,55
9,54
9,54
9,55
9,45
9,36
9,29
9,56
9,56
9,29
9,36
9,45
9,29
8,99
8,95
8,81
8,61
8,61
8,66
8,48
8,37
8,37
8,34
8,32
8,32
8,00
8,05
7,81
7,75
7,75
6
6,33
0
Bulgaria: Prices are according to agreements currently in place. This price is not in compliance with the NRA's decision
of July 2006 (€ 10.19)
Denmark: The data reported as valid from the 1st of October 2007 are from 30th of June 2007.
Malta: Co-location costs are excluded.
Poland: The cost of disconnection fees is calculated according to the individual cost estimate.
3.4.3. Connection fees and monthly rental for shared access

Figure 113: Prices per shared access – Connection
Prices per shared access - Connection

EU average October 2007: 58 €
200
195,8
180
160
157,4
157,4
140
140,6
140,6
120
Euro
109,0
100
101,9
101,9
100,0
100,0
96,5
95,2
94,7
94,7
88,5
88,5
80
74,8
60
64,1
60,5
60,0
59,7
59,7
59,0
59,0
59,0
58,4
58,0
55,7
55,7
55,0
55,0
54,2
51,4
50,0
50,0
49,5
49,5
48,2
47,1
40
45,7
44,7
42,0
42,0
40,6
39,0
38,0
38,0
37,2
37,2
36,2
35,8
31,5
20
15,4
15,1
0
Belgium: This cost includes a deactivation cost of 23.12€.
Bulgaria: The cost of the test to assess the speed is not included.
Denmark: The data reported as valid from the 1st of October 2007 are from 30th of June 2007
Hungary: Cost of co-location excluded
Malta: The splitter must be provided by the alternative operator
Portugal: The splitter is not provided by the incumbent. The test for assess the speed is not requested
Poland: The cost for the splitter is calculated according to the individual cost estimate.
Figure 114: Prices per shared access – monthly rental
Prices per shared access - Monthly rental

EU average October 2007: 3 €
12
10
9,4
9,4
9,1
Euro per month
8
8,0
7,7
7,0
6
5,6
5,6
5,5
5,5
5,4
5,4
5,4
5,1
5,1
4,7
4,7
4,5
4
4,3
4,3
4,2
4,2
4,2
4,2
3,8
3,4
3,4
3,3
3,3
3,3
3,3
3,2
3,0
3,0
2,9
2,9
2,7
2,6
2,5
2,5
2
2,3
2,1
1,9
1,9
1,9
1,9
1,9
1,9
1,8
1,8
1,6
0,4
0,7
0,5
0
Bulgaria: Prices applied to the agreements currently in place. This price is not in compliance with the NRA's decision of
July 2006 (€ 4.57)
Denmark: The data reported as valid from the 1st of October 2007 are from 30th of June 2007
Portugal: The splitter is not provided by the incumbent
Leased Lines tariffs
4 CONVERGED SERVICES - BUNDLED OFFERS
In this section, for the first time some indicators are

As this is the first year, data in this section is purely
presented for bundled offers.
indicative and the data can be completed with the
Eurostat E-Communications Household survey.
More and more of the fixed voice telephony offers
The differences with this Implementation Report
come bundled with other services (for example,
results can be attributed to a different definition
broadband Internet or television). Although
(due to the billing of the services) and the lack of
bundling is hard to measure (sometimes services in
data for some countries.
one offer are invoiced separately, sometimes not), it
is becoming a key element of the fixed electronic
communications markets: according to the According to this survey only 66% of the
questionnaires sent by NRAs 13% of the European Europeans do not have a bundled package. 12% of
population is already subscribed to a bundled offer Europeans include television on their bundle
with a single bill. package (24% in the case of Denmark), 23%
include voice telephony, 6% include mobile
Actually, in this case, 'Bundled offer' means a telephony (24% in the case of Luxembourg) and
commercial offer of a single operator which 24% include an Internet access 37% in the case of
includes two or more services such as fixed and Netherlands).
mobile public telephony services, access to TV
programmes and broadband internet access, offered The charts presented in this section are the number
for a single price and as part of one bill. of bundled offer subscribers as a percentage of the
Although not every Member State is collecting data population and the number of operators providing
to measure the extent of this market development, these offerings.
the situation is likely to improve in the following
Reports.
Broadcasting
Figure 115: Bundled offer subscribers as a % of population 2006
Bundled offer subscribers as % of population 2006
40,00%
35,63%
35,00%
30,00%
25,00%
20,00%
16,40%
15,00% 13,44% 13,52%

12,74% 12,30%
11,14% 11,57%
10,00%
7,57%
6,43%
4,75%
5,00% 3,81%
2,30%
0,70% 0,98%
0,00%
BG CZ DE EE EL ES FR IE CY NL AT PT SI SK UK
Bulgaria: Data as of end 2006. Data on Mobile/BB and is confidential.

Czech Republic: No quadruple play offers
Denmark: Only data on triple play: Fixed voice telephony and BB/TV on the same broadband connection
Germany: Data is not available. Total subscribers to Bundled Offers in Germany: Approx. 13.500.000 (July 2007).
France: Data concerning Bundled offers is estimated.
Ireland: Estimate based on a limited number of operators
Latvia: Data is not available.
Malta: No data is available. No bundled packages were offered as at July 2007, when operators began to promote these offers.
Poland: This information is not available at this moment.
Romania: Data is not available yet.
United Kingdom: Subscribers estimated from Ofcom consumer research Q1 2007.
Bundled offers
Figure 116: Bundled offer per type as % of population, 2006
Bundled offer per type as % of population, 2006
40,00%
35,00%
35,41%
30,00%
25,00%
20,00%
19,10%
11,57%
15,00%
15,67%
12,11%
10,00%
10,31%
10,04%
3,38%
3,38%
7,10%
2,43%
6,36%
6,12%
1,87%
1,83%
5,00%
5,74%
1,38%
1,33%
5,51%
5,21%
5,02%
0,73%
0,43%
0,22%
0,09%
0,06%
0,00%
3,72%
0,00%
CZ DE EE EL ES FR IE LU NL AT PT SI SK UK
Double play Triple Play
Bulgaria: Data as of end 2006. Data on Mobile/BB and is confidential.

Czech Republic: No quadruple play offers
Denmark: Only data on triple play: Fixed voice telephony and BB/TV on the same broadband connection
Germany: Subscribers Double Play in Germany: 12.900.000 (July 2007); Subscribers Triple Play in Germany: 600.000 (July 2007); Total
subscribers Bundled Offers in Germany: Approx. 13.500.000 (July 2007).
France: Data concerning Bundled offers is estimated.
Ireland: estimate based on a limited number of operators
Malta: No data is available. No bundled packages were offered as at 01JULY07. During July 07, two operators started promoting such
packages.
Poland: This information is not available at this moment.
Romania: Data is not available yet.
United Kingdom: Subscribers estimated from Ofcom consumer research Q1 2007.
Broadcasting
Figure 117: Bundled offer operators, 2006
Bundled offer operators, 2006
140
120
116
105
100
80
60
56
55
45
46
40
41
31
30
24
20
23
14
13
11
18
10
10
15
9
13
11
6
11
5
9
4
9
3
1
0
0
BE BG CZ DE EE EL ES FR IE IT CY LT LU HU NL AT PT SI SK FI UK
Double play Triple play
Bulgaria: Data as of end 2006. Data on Mobile/BB and Mobile/TV is confidential (one service provided jointly by the incumbent and its
subsidiary)
Estonia: Totally 7 operators provide bundled offers, 6 operators provide double-play bundled offers and 4 operators provide triple-play
bundled offers
France: All data is estimated/
Malta: No bundled packages were offered as at July 2007, when operators began to promote these offers.
Netherlands: Excluding dozens of very small local FTTH initiatives and based on 90-95% of market volume.
Poland: Data not available
Sweden: Data on operators is estimated.
United Kingdom: Number of operators taken from Pure Pricing June 2007
Bundled offers
5 BROADCASTING
market but it provides a good perspective of the

In this section, for the first time some indicators are
technological diversity present in the Member
presented for broadcasting. This market is
States.
becoming more and more important from an
electronic communications point of view due to the
In the first chart the number of TV connections as
convergence phenomenon, by which the frontiers
% of the population is presented while in the
between these two traditional markets are diffusing.
second chart only the number of IPTv connections
as % of the population appears.
This section is purely indicative as not all the NRAs
could submit data on all of the segments of the
Figure 118: Number of TV connections as % of population, July 2007
Number of TV connections as % of population, July 2007
160,00%
140,00%
120,00%
100,00%
80,00%
60,00%
40,00%
20,00%
0,00%
BE BG CZ DK DE EE EL ES FR IE IT LT HU NL AT PL PT SI SK FI SE UK
Analogue Terrestrial Digital Terrestrial Satellite TV Cable TV IPTV
Belgium: Data for Terrestrial TV is not available. Data for Satellite TV includes only Pay-TV and refers to end 2006. Cable TV data refers to
end 2006. IPTV refers to the end of July 2007
Bulgaria: Number of households with access to terrestrial, satellite and cable digital TV as of March 31, 2006 (last available data from the
National Statistical Institute). Data for IPTV not available.
Denmark: Terrestrial TV figures are as of January 2007 Source: Broadcast Service Denmark. Satellite TV is defined as a TV signal derived
from a satellite dish. Source: TNS Gallup annual survey third quarter 2006. The numbers of Cable TV and IPTV are valid given the
assumption that one subscriptions corresponds to exactly one TV household
Germany: Data as of January.2007 - Source: SES ASTRA
Greece: National Statistical Service of Greece (Research on the use of Information and Communication Technologies).for IPTV Source:
EETT, based on data provided by the licensed operators.
France: ARCEP does not gather such data. Source: Etude Médiamétrie Q2 2007 "référence des équipements multimédia"
Ireland: Analogue Terrestrial TV refers to free to air. Satellite TV data is based on Sky's publicly available
figures. Cable TV data includes MMDS and Cable. IPTV is an estimate figure. Ireland has no digital terrestrial
subscribers although there is a limited trial with 500 users being carried out in the north-east region in 2007 and
2008.
Lithuania: Almost 100% of households have the possibility to watch analogue TV programs (1.41 mill.). 96 households have subscriptions to
encoded DVB-T programs; 554 thousand households have the possibility to watch digital DVB-T. Information about satellite TV – not
available
Luxembourg: Estimations, Terrestrial TV Households, analogue and digital, 2007: data not available.
Netherlands: The figures are for April 2007, instead of July.2007.
Austria: Satellite TV Data and Cable TV Data referred to end of 2006. IPTV is confidential to Austrian ANR.
Romania: In Romania there are no digital terrestrial services available yet; the number of analogue terrestrial TV households (2.6 millions)
represents an estimation of the number of TV households that use only a terrestrial antenna for receiving TV programmes, based on the total
number of TV households excluding cable TV, DTH TV and IPTV subscriptions; satellite TV households refers only to the number of DTH
subscriptions.
Slovakia: IPTV refers to a specific service for the incumbent operator.
Sweden: All data refers to the end of 2006
Figure 119: Number of IPTV subscriptions as % with the population, July 2007
Number of IPTV subscriptions as % of the population with IPTV,

July 2007
0,04
0,03
0,03
0,02
0,02
0,01
0,01
0,00
BE CZ DK DE EE EL ES FR IE IT LT LU HU NL PL PT SI SK FI SE UK
Broadcasting
6 LEASED LINES RETAIL TARIFFS
This section contains an overview of prices charged by The figures and the information are taken from a study
incumbent operators to end users in each Member State carried out by Teligen, Harris Interactive UK Ltd. for
for national line services as at 1 September 2007. the Commission. Data on standard retail prices charged
Figures do not cover wholesale prices. Price by incumbent operators have been collected in each
developments are also analysed over the period August country.
1998 - September 2007.
6.1. INCUMBENTS' NATIONAL LEASED LINES

National leased line data is provided for 2006 and structures used in some countries, the circuits may be
2007. Two distances are covered: 2 km (local circuits), considered in one of two different ways, depending on
and 200 km. Tariffs are taken from the incumbent tariff structure. The one to apply will differ from
operator in each country. Other operators may offer carrier to carrier. The principles used in this report for
other prices. In order to properly reflect the tariff calculating the price of a full circuit are:
1: When tariff specifies local tail prices 2: When tariff specifies a single price for the
separately, in addition to main circuit. circuit, end to end, including local tails.
Local tail length Main circuit length Local tail length Main circuit length
2 km circuit 1 km 0 0 2 km
200 km circuit 2 km 196 km 0 200 km
Note: The local tail length is per tail, i.e. there will be 2 such tails with each circuit.
Where several tariff options exist depending on type of Some carriers offer 2 Mbit/s circuits as both structured
location, the criteria for choice is as follows: and unstructured. In this analysis only unstructured
circuits are included.
• 2 km circuits are always within a major city
(usually the capital city) Also, some carriers offer different types of leased lines,
often in the form of “basic circuits” and circuits in a
• 200 km circuits are between a major city and a managed network. Only “basic circuits” are included in
“minor” city this analysis, as the managed network services are not
As the definitions vary between countries, the type of comparable between carriers.
tariff option chosen will also vary (see details below). Lately a few carriers have decided not to publish their
The countries where the price may vary with location prices for some or all types of leased lines. This makes
or other non-distance related definitions are: Belgium, it increasingly difficult to present a full overview of the
France, Austria, Finland, Sweden and the United prices in all 27 EU countries.
Kingdom.
The bitrates of leased lines offered in some countries
Some operators apply termination charges per local may be different from the ones found in most EU
end, without necessarily covering the local tail circuit Member States. Some operators may offer 56 kbit/s
within that charge. instead of 64 kbit/s, 1.5 Mbit/s instead of 2 Mbit/s, 45
4 types of circuits are covered: 64 kbit/s, 2 Mbit/s, 34 or 50 Mbit/s instead of 34 Mbit/s, and 140 or 150
Mbit/s and 155 Mbit/s. As not all carriers publish Mbit/s instead of 155 Mbit/s. Prices shown in the
tariffs for all these bitrates and all years, there may be tables and graphs in this section of the report have been
some gaps in the information, especially for higher adjusted according to the difference in capacity.
bitrates. All prices are presented in EURO per year, excluding
VAT. National leased lines prices as at 1 September
2007.
The validity dates of the tariffs used in this section are:

Valid date Valid date Valid date
Belgium 01/01/07 Italy 01/11/03 Portugal 01/09/06
Bulgaria 01/01/07 Cyprus 01/01/06 Romania 01/06/04
Czech Republic 15/03/07 Latvia 01/06/99 Slovenia 01/10/06
Denmark 01/07/07 Lithuania No date Slovakia 01/09/07
Germany 01/07/06 Luxembourg 01/05/07 Finland No data
Estonia 15/06/06 Hungary 01/01/02 Sweden No change
Greece 01/06/06 Malta 01/12/04 United Kingdom 01/01/04
Spain No date Netherlands 01/04/06 Japan 01/01/05
France 01/06/07 Austria 01/09/01 USA, NY 01/01/07
Ireland 10/03/06 Poland 01/02/06 USA, CA 12/03/03
125 - European Electronic Communications Regulations and Markets 2007(13th Report) Annex 2
Leased Lines Tariffs
6.1.1. 64 Kbit/s
Figure 120: Prices for 64kb/s, 2 km circuits
Prices for 64kb/s, 2 km circuits
7000
6000
6,035
5000
€ per year, VAT excluded
4000
3,488
3000
3,032
2,766
2,767
2,664
2,466
2,454
2,421
2,412
2,410
2,237
2000
2,060
1,887
1,615
1,609
1,544
1,521
1,440
1,236
1000
1,200
1,128
1,095
1,104
1,079
951
716
548
0
0
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SK SI FI SE UK USA USA JP
NY CA
2006 2007 EU25
Blue line represents EU average=€ 1 994

Cyprus, Finland – no data
Figure 121: Prices for 64kb/s, 200 km circuits
Prices for 64kb/s, 200 km circuits
18000
16000
14,556
14000 14,502
12000
10000
8000
7,435
7,205
7,153
7,038
6,792
6,627
6,578
6000
6,205
6,168
5,834
5,852
5,200
5,079
4,980
4,895
4,561
4000
4,456
4,324
4,080
3,881
3,218
2,972
2,876
2000
1,521
0
0
NY CA
2006 2007 EU23
Blue line represents EU average= € 5 521

Cyprus, Luxembourg, Malta, Finland – no data
6.1.2. 2 MBit/sec
Figure 122: Prices for 2M/s, 2 km circuits
Prices for 2Mb/s, 2 km circuits
30000
25000
20000
19,385
15000
15,266
13,720
12,674
10000
10,527
10,458
8,408
8,152
8,004
7,500
7,361
7,228
7,002
6,559
6,337
5000
5,661
5,593
5,520
5,321
4,660
4,571
4,380
4,368
4,278
4,080
3,882
3,600
3,480
2,149
0
0
NY CA
2006 2007 EU26

Finland – no data
Figure 123: Prices for 2MB/s, 200 km circuits
Prices for 2Mb/s, 200 km circuits
90000
80000
76,049
70000
71,612
62,594
60000
58,063
50000
50,879
49,137
46,233
46,318
44,842
43,575
40000
39,504
39,377
37,810
35,345
35,232
33,077
30000
29,630
27,120
24,051
23,100
20000
18,323
16,692
16,301
13,968
10000
6,448
6,337
8,676
0
0
NY CA
2006 2007 EU24

Luxembourg, Malta, Finland – no data
6.1.3. 34 Mbit/s
Figure 124: Prices for 34 Mb/s, 2 km circuits
Prices for 34 Mb/s, 2 km circuits
60000
50000
50,510
48,278
47,340
46,605
40000
37,076
35,352
35,008
30000
30,600
29,770
26,567
26,112
26,124
23,252
20000
21,544
20,302
18,000
12,682
12,060
10000
8,254
0
0
0
NY CA
2006 2007 EU16

Bulgaria, Czech Republic, Latvia, Hungary, Malta, Netherlands, Poland, Romania, Slovakia, Finland, Sweden – no data
Figure 125: Prices for 34 Mb/, 200 km circuits
Prices for 34 Mb/s, 200 km circuits
450000
419,255
400000
350000
324,240
314,388
300000
303,209
264,240
250000
262,348
231,720
224,969
200000
194,400
150000
156,313
154,025
116,981
100000
109,980
108,273
107,882
82,946
79,503
50000
26,066
0
0
BE BG CZ DK DE EE EL ES FR IE IT CY LV LT LU HU MT NL AT PL PT RO SK SI FI SE UK USAUSA JP
NY CA
2006 2007 EU15

Bulgaria, Czech Republic, Latvia, Hungary, Malta, Netherlands, Poland, Romania, Slovakia, Finland, Sweden – no data
6.1.4. 155 Mbit/s
Figure 126: Prices for 140/155 Mb/s, 2 km circuits
Prices for 140/155 Mb/s, 2 km circuits
160000
140000
144,316
127,346
120000
108,000
100000
94,185
80000 76,200
71,904
60000
50,760
40000
43,226
37,947
36,000
20000
14,041
16,080
16,508
0
0
0
NY CA
2006 2007 EU12

Bulgaria, Czech Republic, Estonia, Spain, Cyprus, Latvia, Hungary, Malta, Netherlands, Poland, Romania, Slovakia, Finland, Sweden- no data
Figure 127: Prices for 140/155 Mb/s, 200 km circuits
Prices for 140/155 Mb/s, 200 km circuits
1400000
1,245,418
1200000
1000000
866,038
800000
699,839
600000
485,700
460,800
400000
388,800
257,380
249,067
200000
219,974
157,517
143,940
52,132
0
0
NY CA
2006 2007 EU11

Bulgaria, Czech Republic, Estonia, Spain, Cyprus, Latvia, Hungary, Malta, Netherlands, Poland, Romania, Slovakia, Finland, Sweden- no data
6.2. NATIONAL LEASED LINES PRICE TRENDS (1 AUGUST 1998 - 1 SEPTEMBER 2007)
Figure 128: EU average price variation since 1998, 64 kb/s
EU average price variation since 1998, 64 kb/s
0%
-5%
-10% -13%
% change since 1998
-15% -16%
-15%
-20% -20%
-21% -21%
-20% -23%
-20% -25%
-21%
-25%
-25%
-26%
-30%
-30%
-35% -32%
-34%
-35% -35%
-40%
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
2 km 200 km
Figure 129: EU average price variation sin 1998, 2Mb/s
EU average price variation since 1998, 2 Mb/s
0%
-5%
-10%
-10% -13%
-14% -14%
-15%
% change since 1998
-20% -23% -23%

-19% -25%
-25% -29% -28%
-30% -27%
-28%
-35% -32%
-40%
-39%
-45% -43% -42%
-43%
-45%
-50%
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
2 km 200 km
Figure 130: EU average price variation since 1998, 34 Mb/s
-2%
0%
-10%
-16%
-15%
% change since 1998
-20% -24% -24% -25%

-27%
-29% -30%
-32%
-30%
-32%
-40%
-42%
-50% -46% -46%
-51% -52% -51% -51%
-60%
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
2 km 200 km
Figure 131: EU average price variation since 1998, 155 Mb/s
10% 3% 3%
-2%
0%
-10% -9%
-10%
-10% -14% -16%
-17%
% change since 1998
-20%
-30%
-31%
-40% -35%
-50%
-60% -56% -56% -55%
-63% -64% -65%

-70% -65%
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
2 km 200 km
Exchange rate and population
7 EXCHANGE RATES AND POPULATION
7.1. EXCHANGE RATE USED (EXCEPT RETAIL TARIFFS).

Belgium 1,0000
Bulgaria 1,9558
CZ 27,5380
DK 7,4549
DE 1,0000
EE 15,6466
EL 1,0000
ES 1,0000
FR 1,0000
IE 1,0000
IT 1,0000
CY 0,5842
LV 0,7040
LT 3,4528
LU 1,0000
HU 251,4200
MT 0,4293
NL 1,0000
AT 1,0000
PL 3,7700
PT 1,0000
RO 3,3565
SI 239,6400
SK 33,9230
FI 1,0000
SE 9,1940
UK 0,6974
EXCH RATE as of
1st October 07
(www.ecb.eu)
Slovenia joined the
Euro the 1st of
Source January 2007
7.2. EXCHANGE RATE USED FOR RETAIL TARIFFS

(on the mobile tariff - section 4, public voice telephony tariffs - section 9 and leased line tariffs - section 10).
Belgium 1
Bulgaria 0.50695
Czech Republic 0.03600
Denmark 0.13434
Germany 1
Estonia 0.06390
Greece 1
Spain 1
France 1
Ireland 1
Italy 1
Cyprus 1.70853
Latvia 1.40825
Lithuania 0.28962
Luxembourg 1
Hungary 0.00387
Malta 2.30097
Netherlands 1
Austria 1
Poland 0.25950
Portugal 1
Romania 0.30358
Slovenia 1
Slovakia 0.02959
Finland 1
Sweden 0.10674
UK 1.47189
Japan 0.00628
USA 0.73099
7.3. POPULATION
2006 2007
BE 10 511 400 10511382
BG 7679290
CZ 10 251 100 10287189
DK 5 427 500 5447084
DE 82 455 800 82310995
EE 1 344 700 1342409
EL 11 122 900 11170957
ES 43 758 300 44474631
FR 62 886 200 63392140
IE 4 209 000 4209019
IT 58 751 700 59131287
CY 766 400 778537
LV 2 294 600 2281305
LT 3 403 300 3384879
LU 459 500 459500
HU 10 076 600 10064000
MT 404 400 406020
NL 16 335 500 16357992
AT 8 265 900 8298923
PL 38 157 100 38125479
PT 10 569 600 10599095
RO 21565119
SI 2 003 400 2010377
SK 5 389 200 5393637
FI 5 255 600 5276955
SE 9 047 800 9113257
UK 60 416 200 60798438
EU 463563700 4 494869896
Source: Eurostat web site as of 1.10.2007
7.4. POPULATION BROADBAND DATA (SECTION 6)
2006 Broadband 2007 Broadband

data data
BE 10511400 10584534
BG 7718750 7679290
CZ 10251100 10287189
DK 5427500 5447084
DE 82455800 82314906
EE 1344700 1342409
EL 11122900 11171740
4
Population of Bulgaria and Romania is not taken into account for 2006 purposes, as the official date of their adhesion to EU was 1 January
2007).
ES 43758300 44474631
FR 62886200 63392140
IE 4209000 4314634
IT 58751700 59131287
CY 766400 778684
LV 2294600 2281305
LT 3403300 3384879
LU 459500 476187
HU 10076600 10066158
MT 404400 407810
NL 16335500 16357992
AT 8265900 8298923
PL 38157100 38125479
PT 10569600 10599095
RO 21610213 21565119
SI 2003400 2010377
SK 5389200 5393637
FI 5255600 5276955
SE 9047800 9113257
UK 60416200 60852828
EU 492892663 495128529
8 OECD TELECOMMUNICATIONS BASKET DEFINITIONS
8.1. COMPOSITE NATIONAL – INTERNATIONAL BASKET

This basket is based on a combination of the national and international baskets. The international basket is scaled
using a fixed number of international calls.
Business basket results exclude VAT. Residential basket results include VAT.
The number of calls to fixed line phones (i.e. excluding calls to mobile phones) is defined as:
Number of national fixed line calls Calls per year
Business basket 3600
Residential basket 1200
The international portion of the basket shall have a number of calls equal to 6% of the national fixed line calls, in
addition to the calls defined in the national portion of the basket.
International calls per year
Business basket 216
Residential basket 72
Calls to mobile phones are added to the basket. The number of calls shall be 10% of the number of national fixed
line calls, in addition to the fixed line calls.
Calls to mobile phones Calls per year Call duration
Business basket 360 2
Residential basket 120 2
Call duration in minutes per call.
A weighted distribution over six time and day points is used. Call charges relevant at each of these time and day
points shall be used.
Day/Time We 11:00 We 15:00 We 20:00 We 03:00 Sa 11:00 Su 15:00
Bus 45.4 40.6 7 0.8 5.7 0.5
Res 14.3 22.1 31.6 3 13 16
Bus = Business basket, Res = Residential basket. All weights in percent of total number of fixed line calls.
We = Weekdays, Sa = Saturdays, Su = Sundays.
Call duration will vary with distance and time of day. The charge for each call shall reflect the actual charge for
the duration in question, as defined by the tariff. Call setup and minimum charges shall be included.
Day/Time Weekday daytime Weekday evenings, nights and weekends
Distance 3-12 Km 17-40 Km 40-490 km 3-12 km 17-40 Km 40-490 Km
Bus 3.5 3.5 3.5 3.5 3.5 3.5
Res 2.5 3.5 3.5 3.5 6 7
Bus = Business basket, Res = Residential basket. Duration in minutes per call.
OECD Telecommunications Basket Definition
8.2. NEW OECD BASKETS FOR PSTN 2006

Number of calls per year
Number of calls per year National calls Calls to mobile International calls Total calls
OECD Residential basket, Low Usage 456 114 30 600
OECD Residential basket, Medium Usage 900 276 24 1200
OECD Residential basket, High Usage 1560 744 96 2400
OECD Business basket, SOHO 1206 522 72 1800
OECD Business basket, SME 2016 560 224 2800
The SME basket shall also reflect 30 lines and users.
Distribution over time

Fixed call distribution over time We 11.00 We 15.00 We 20.00 We 03.00 Sa 11.00 Su 15.00
OECD Residential basket, Low Usage 30.2% 28.1% 23.6% 0.9% 8.2% 9.0%
OECD Residential basket, Medium Usage 27.5% 28.0% 23.0% 2.0% 8.0% 11.5%
OECD Residential basket, High Usage 30.0% 30.4% 20.0% 0.6% 8.5% 10.5%
OECD Business basket, SOHO 39.5% 39.3% 7.5% 3.6% 5.5% 4.6%
OECD Business basket, SME 40.2% 40.5% 6.5% 3.4% 4.7% 4.7%
Mobile call distribution over time We 11.00 We 15.00 We 20.00 We 03.00 Sa 11.00 Su 15.00
OECD Residential basket, Low Usage 28.6% 28.6% 20.5% 0.6% 10.1% 11.6%
OECD Residential basket, Medium Usage 29.1% 30.5% 20.5% 0.7% 8.5% 10.7%
OECD Residential basket, High Usage 30.0% 30.4% 20.0% 0.6% 8.5% 10.5%
OECD Business basket, SOHO 39.5% 39.5% 4.5% 0.3% 9.0% 7.2%
OECD Business basket, SME 44.0% 42.0% 1.2% 0.1% 6.3% 6.4%
Distribution over distance

Fixed call distribution over distance 3 km 7 km 12 km 17 km 22 km 27 km 40 km
OECD Residential basket, Low Usage 62.0% 14.5% 5.2% 3.1% 1.6% 2.1% 2.1%
OECD Residential basket, Medium Usage 56.7% 13.3% 4.7% 2.8% 1.4% 3.2% 3.2%
OECD Residential basket, High Usage 63.0% 14.7% 5.2% 3.1% 1.6% 1.9% 1.9%
OECD Business basket, SOHO 55.5% 13.0% 4.6% 2.9% 1.5% 3.3% 3.3%
OECD Business basket, SME 57.2% 13.4% 4.9% 3.0% 1.5% 3.0% 3.0%
Fixed call distribution over distance 75 km 110 km 135 km 175 km 250 km 350 km 490 km
OECD Residential basket, Low Usage 2.1% 1.2% 1.0% 0.8% 0.8% 0.6% 2.9%
OECD Residential basket, Medium Usage 3.2% 1.9% 1.6% 1.3% 1.3% 1.0% 4.4%
OECD Residential basket, High Usage 1.9% 1.1% 0.9% 0.7% 0.7% 0.6% 2.7%
OECD Business basket, SOHO 3.3% 2.0% 1.7% 1.4% 1.4% 1.1% 5.0%
OECD Business basket, SME 3.0% 1.8% 1.5% 1.2% 1.2% 0.9% 4.4%
Call durations in minutes

Call durations 3-22 km We 11.00 We 15.00 We 20.00 We 03.00 Sa 11.00 Su 15.00
OECD Residential basket, Low Usage 3.7 3.7 4.7 4.7 4.5 4.5
OECD Residential basket, Medium Usa 3.7 3.7 4.7 4.7 4.5 4.5
OECD Residential basket, High Usage 3.7 3.7 4.7 4.7 4.5 4.5
OECD Business basket, SOHO 1.9 1.9 2.1 2.1 2.3 2.3
OECD Business basket, SME 1.9 1.9 2.1 2.1 2.3 2.3
Call durations >22 km We 11.00 We 15.00 We 20.00 We 03.00 Sa 11.00 Su 15.00
OECD Residential basket, Low Usage 4.4 4.4 7 7 6.6 6.6
OECD Residential basket, Medium Usa 4.4 4.4 7 7 6.6 6.6
OECD Residential basket, High Usage 4.4 4.4 7 7 6.6 6.6
OECD Business basket, SOHO 2.2 2.2 3 3 3.1 3.1
OECD Business basket, SME 2.2 2.2 3 3 3.1 3.1
Call durations to mobile We 11.00 We 15.00 We 20.00 We 03.00 Sa 11.00 Su 15.00
OECD Residential basket, Low Usage 1.6 1.6 1.7 1.7 1.7 1.7
OECD Residential basket, Medium Usa 1.6 1.6 1.7 1.7 1.7 1.7
International calls
International calls Distribution Call duration (minutes)
Peak Off-peak Peak Off-peak
OECD Residential basket, Low Usage 33% 67% 5.5 7.2
OECD Residential basket, Medium Usa 33% 67% 5.5 7.2
OECD Residential basket, High Usage 33% 67% 5.5 7.2
OECD Business basket, SOHO 80% 20% 2.9 3.9
OECD Business basket, SME 80% 20% 2.9 3.9
8.3. INTERNATIONAL PSTN BASKET

The international PSTN basket, when used separately, shall reflect the cost of a single call, calculated according
to the weighting method described below. No fixed charges are included.
Business basket results exclude VAT. Residential basket results include VAT.
Call charges for calls to all other OECD Member States shall be used. Peak and off-peak time call charges are
used, defined as the highest (most expensive) charge and the lowest (least expensive) charge.
Call cost is based on average per minute charge. Call setup charges and/or different charges for first and
additional minutes are included.
The charges to different destinations are weighted according to the ITU call volume statistics. An average over
the latest 5 years of available traffic statistics is used. As there may be gaps in the ITU statistics for certain
destinations from some countries, calls on such routes are excluded from the calculation.
Call charges are weighted between peak and off-peak:
Peak time weight Off-peak time weight
Business basket 75.0 % 25.0 %
Residential Basket 25.0 % 75.0 %
Call duration differ between peak and off-peak time:
Peak time Off-peak time
Business basket 3 minutes 5 minutes
Residential Basket 3 minutes 5 minutes
8.4. NEW OECD MOBILE BASKETS 2006
The basket structure remains the same as with the previous (2002) version of the baskets. All baskets will
include:
Registration or installation charges with 1/3 of the charges, i.e. distributed over 3 years.
Monthly rental charges, and any option charges that may apply to the package, or package combination.
Usage charges for voice calls and SMS and MMS message, as defined by the usage profile.
The three baskets are:
Low user basket. The usage level of this basket is low, with a call volume less than half of that in the Medium
user basket.
Medium user basket. This basket will have 65 outgoing calls per month.
High user basket. The usage level is about twice the Medium user basket.
The usage profiles will also include a number of SMS and MMS messages per month. The number of MMS is
low, reflecting a new service with still little use.
Call and message volumes for each basket are:
Outgoing calls /month SMS per month MMS per month
Low user 30 33 0.67
Medium user 65 50 0.67
High user 140 55 1
There is little difference between the average pre-paid usage and the low user post-paid usage. The low user
basket can therefore be used for both pre- and post-paid tariffs, allowing a simple comparison also between the
two types.
Only national calls are included in the profiles, with 5 different destinations:
Local area fixed line calls. This is used to accommodate the tariffs that have separate charges for the local area.
When such charges are not available, this proportion of calls is included in the National.
National fixed line calls. This covers all fixed line calls outside the local area, except in cases as noted above.
Same network mobile calls (On-net). This includes all calls made to mobiles in the same mobile network as the
caller.
Other network mobile calls (Off-net). This includes calls to all other mobile networks in the caller’s country.
When the charges are different depending on destination network, the market shares based on subscriber
numbers are used for weighting the charges. Up to 3 other networks will be considered in each country.
Voicemail calls. This reflects calls made to retrieve voicemail messages from the on-net voicemail service.
Distributions per destination for each basket are:
% of total Fixed Fixed On-net Off-net Voicemail
number of calls Local National mobile mobile
Low user 15% 7% 48% 22% 8%

Medium user 14% 7% 48% 24% 7%
High user 13% 7% 47% 26% 7%
As there is little evidence on the split between local and national fixed line calls, the assumption has been used
that the ratio would be 2:1 for local:national, i.e. 67% local and 33% national. This assumption is taken from the
averages in fixed baskets, and the scarce information received.
Instead of splitting time and day into distinct times and days the following approach will be used:
Peak time calls at weekdays, most expensive time during daytime.

Off-peak time calls at weekdays, cheapest time before midnight.
Weekend time calls, at daytime Sundays.
Distributions over time and day for each basket are:

% of total number of ToD Peak ToD Off-peak ToD Weekend
calls
Low user 48% 25% 27%
Medium user 50% 24% 26%
High user 60% 19% 21%
There will be 4 separate call durations:

Local and national fixed line calls
Same network mobile calls (On-net)
Other network mobile calls (Off-net)
Voicemail calls
Call durations for each basket are:
Minutes per call Duration Fixed Duration Mobile Duration Mobile Duration
National On-net Off-net Voicemail
Low user 1.5 1.6 1.4 0.8
Medium user 1.8 1.9 1.7 0.8
High user 1.7 1.9 1.8 0.8
Any call allowance value included in the monthly rental will be deducted from the usage value once the basket is
calculated. The deduction cannot be larger than the actual usage value, i.e. negative usage is not allowed. No
transfer of unused value to next month is taken into account.
Any inclusive minutes will be deducted from the basket usage before starting the calculation of usage cost. The
inclusive minutes are assumed to be used up with the same calling pattern that is described in the basket, i.e. the
same peak/off-peak ratio and the same distribution across destinations. Where the inclusive minutes are clearly
limited to specific destinations or times of day this will be taken into account. No transfer of unused minutes is
taken into account.
Any inclusive SMS- and MMS-messages will be deducted from the basket before starting the calculation of the
SMS and MMS message cost, up to the number of messages in the basket.
For each of the operators covered a set of packages shall be included so that the cheapest package offered by that
operator can be calculated for each of the 3 baskets.
Multiple operators in each country shall be included, with at least the two operators with highest number of
subscribers in each country. The operators included shall have a total market share of at least 50% based on
subscriber numbers.
Basket results are calculated for a period of one year.

PROGRESS REPORT ON THE SINGLE EUROPEAN ELECTRONIC COMMUNICATIONS MARKET 2007 (13th REPORT) Volume 2

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PROGRESS REPORT ON THE SINGLE EUROPEAN ELECTRONIC COMMUNICATIONS MARKET 2007 (13th REPORT) Volume 2

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COMMISSION OF THE EUROPEAN COMMUNITIES

COMMISSION STAFF WORKING DOCUMENT

COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN

PROGRESS REPORT ON THE SINGLE EUROPEAN ELECTRONIC

Figure 1: Telecom Revenue and Investment over GDP, 2006............................................................................................ 8

In this introduction, for the first time some economic

The first graph is the telecom revenue and investment

Telecom Revenue and Investment over GDP, 2006

Total Telecom Sector Revenue Total Telecom Sector Investment

Market Share of alternative fixed operators by revenues,

1.1. MOBILE PENETRATION

Figure 3: Mobile penetration in the EU

Mobile subscribers penetration in EU (2G and 3G)

600 111,8% 120%

500 95,0% 100%

EU subscribers EU penetration rate

Figure 4: Map of the mobile penetration in the EU, October 2007

Mobile penetration, October 2007

Figure 5: Mobile users in the EU by country and penetration, October 2007

Mobile subscribers and penetration rate, October 2007

indicated. Penetration rate has grown significantly in

Figure 6: Mobile penetration rate and growth, 2006-2007

Mobile penetration rate (and growth) 2006-2007

Penetration rate Oct. 2006 Penetration rate Oct. 2007

Figure 7: Mobile subscribers, prepaid and monthly paid, October 2007

Mobile subscribers: prepaid and monthly paid (October 2007)

Prepaid Monthly paid

1.2. PLAYERS IN THE MOBILE MARKET

Figure 8: 2G Mobile Network Operators, July 2007

2.G Mobile Network Operators, July 2007

Operators with GSM and DCS licences

Figure 9: Mobile Network Operators, July 2007

Mobile Network Operators, July 2007

The following two figures indicate the number of

Figure 10: UMTS licences, July 2007

UMTS licences, July 2007

Denmark: 3 operators commercially active. One operator is not active

Figure 11: UMTS operators offering comercial services, July 2007

UMTS operators offering commercial services, July 2007

Denmark: 3 operators commercially active. One operator is not active

Estonia: 4th licensed 3G operator. One operator not active

1.3. MOBILE OPERATORS’ MARKET SHARES

Figure 12: EU average mobile operators market share

EU average mobile operators' market share

40,0% 39,8% 39,4%

28,2% 28,6% 28,6%

Leading op. Main competitor Others competitors

Market share of the leading operator in the market, October 2007

Figure 14: Mobile market share based on subscribers, October 2007

Mobile market share based on subscribers, October 2007

Leading operator Main competitor Third +Others competitors

1.4. MOBILE NUMBER PORTABILITY

Price per number ported (€)

Price per number ported (€)

Lithuania: Numbers are ported free of charge.

% of mobile numbers ported over total mobile subscribers (Oct. 2007)

Lithuania: Numbers are ported free of charge.

1.5. MOBILE TARIFFS

Each basket also has a unique definition of time of day

2. In order to show a price trend, the "2006 OECD"

1.5.1. 2006 OECD baskets

Low usage basket

UK, O2, Anytime £20 * 29.44