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©
May 9, 2019
C
o Contact Name
p Address
y Address2
City, State/Province
r Zip/Postal Code
i
g
h
t OBJECT: ACKNOWLEDGEMENT OF CANCELLATION OF BACKORDER

E Dear [CONTACT NAME],

n
v We have received your letter acknowledging receipt of the items we mailed to you and noticing us to
i cancel shipment of your order for those items which are back ordered.
s We will be issuing you a refund as soon as we have completed the necessary paperwork for your
i account.
o
n We would like to take this opportunity to thank you for shopping through [YOUR COMPANY]. Our new
[SPECIFY] catalog should be arriving at your home shortly, and I believe you will be pleased by some of
the beautiful choices our buyers have made this season.
C
o Thank you for your patience and understanding and for providing us with the opportunity to be of service
r to you.
p
o
r Sincerely,
a
t
i
o Your name
n Your title
(800) 123-4567
. youremail@yourcompany.com

2
0
0
2
.

A
l
l

r
i
Company Name
Street, City, State/Province, Zip/Postal code Tel: (000) 000-0000 / Fax: (000) 000-0000
www.yourwebsite.com