1) Institutionalizing the change means:

a. Scrapping the existing framework

b. Decentralizing the operations
c. Maintaining the changes as a normal routine for a specific period of time
d. Expansion of the vision and mission statement to include more

2) Providing useful implementation and evaluation feedback involves two activities:

a. OD consultant selection and communication
b. Selecting the appropriate variables and designing good measures
c. Defining metrics and deep learning
d. Continuing with the proposed plan and course correction

3) -------------------- could be introduced as a part of the activity plan to ensure that the organization aligned with the
goals
a. Vision Statement
b. Line Managers
c. Exclusive Budgeting
d. Midpoint Goals

4) Evaluation aimed at guiding implementation may be called

a. Implementation Feedback
b. Evaluation Feedback
c. Dedicated Feedback
d. Positive Feedback

5) Organizational Change involves:

a. Moving from Known to Unknown
b. Moving from Unknown to Unknown
c. Moving from Unknown to Known
d. Moving from Known to Known

6) ----------------------Concerns to the transmission of information about beliefs, preferences, norms and

interventions
a. Sensing & calibration
b. Socialization
c. Commitment
d. Diffusion

7) --------------------- is one of the most seen factors which makes the change plans difficult, but not impossible
a. Resistance to change
b. Self-Performance of business
c. Financial instability
d. Competitor performance

8) Evaluation Feedback begins:

a. Once the OD intervention has been proposed
b. Once the OD intervention has been designed
c. Once the OD intervention is put in place and accepted
d. Once the OD intervention is communicated to the stakeholders
9) The stages in the framework for understanding and improving the institutionalization of intervention
characteristics are:
a. Congruence, Stability of environment and Technology & Unionization
b. Congruence, Acceptance & Unionization
c. Knowledge, performance, preferences, Normative Consensus & Value Consensus
d. Attention to Detail, Knowledge, Performance, Consensus & Preferences

10) ----------- describes the basic principles and beliefs that have stood the test of time and best represent what for
a. Vision Statement
b. Core Values
c. Mission Statement
d. Core Ideology

11) The envisioned future typically includes the following two elements that can be communicated to organization
members:
a. Select one:
b. a. Monopoly in sale & Increase in revenue
c. b. Leadership selection & Attitude
d. c. Bold and Valued Outcomes & Desired Future State
e. d. Continued growth & Employee satisfaction

12) Which among the following is not a strategy employed to deal with resistance to change?
a. Select one:
b. a. Communication
c. b. Empathy and Support
d. c. Participation and Involvement
e. d. Process Scrutiny

13) Which of the following is Not considered as a reliable and powerful method to assess changes?
a. Select one:
b. a. Statistical analysis
c. b. Longitudinal Measurement
d. c. Comparison Unit
e. d. Random Selection

14) Which among the following is not an approach for the organizations to make themselves more sensitive to
pressures for change?
a. Select one:
b. a. Using external standards/benchmarks of performance such as competitors’ progress
c. b. Cultivating different perspectives and views within the organization
d. c. Encouraging the leaders to get themselves surrounded by Devil’s advocates
e. d. Ensuring that the employees are scrutinized at each stage of change