Regression

Descriptive Statistics

Mean Std. Deviation N

Kriteria Keputusan 1,04 ,191 80

Pemanfaatan
Kriteria Produk 1,05 ,219 80
Kriteria Fasilitas Fisik 1,05 ,219 80
Kriteria Proses Pelayanan 1,20 ,403 80

Correlations

Kriteria
Keputusan Kriteria Fasilitas Kriteria Proses
Pemanfaatan Kriteria Produk Fisik Pelayanan

Pearson Correlation Kriteria Keputusan 1,000 ,558 ,558 ,395

Pemanfaatan

Kriteria Produk ,558 1,000 ,737 ,315

Kriteria Fasilitas Fisik ,558 ,737 1,000 ,459

Kriteria Proses Pelayanan ,395 ,315 ,459 1,000

Sig. (1-tailed) Kriteria Keputusan . ,000 ,000 ,000
Pemanfaatan
Kriteria Produk ,000 . ,000 ,002
Kriteria Fasilitas Fisik ,000 ,000 . ,000
Kriteria Proses Pelayanan ,000 ,002 ,000 .
N Kriteria Keputusan 80 80 80 80
Pemanfaatan

Kriteria Produk 80 80 80 80

Kriteria Fasilitas Fisik 80 80 80 80

Kriteria Proses Pelayanan 80 80 80 80

 Variables Entered/Removedb

Model Variables Variables

Entered Removed Method

d
1 Kriteria Proses . Enter
i
Pelayanan,
m
Kriteria Produk,
e
Kriteria Fasilitas
n
Fisika
s

a. All requested variables entered.

b. Dependent Variable: Kriteria Keputusan Pemanfaatan

Model Summaryb

Model Adjusted R Std. Error of the

R R Square Square Estimate

d
1 ,621a ,386 ,362 ,153
i

a. Predictors: (Constant), Kriteria Proses Pelayanan, Kriteria Produk,

Kriteria Fasilitas Fisik
b. Dependent Variable: Kriteria Keputusan Pemanfaatan
 ANOVAb

Model Sum of Squares df Mean Square F Sig.

1 Regression 1,115 3 ,372 15,936 ,000a

Residual 1,773 76 ,023

Total 2,888 79

a. Predictors: (Constant), Kriteria Proses Pelayanan, Kriteria Produk, Kriteria Fasilitas Fisik
b. Dependent Variable: Kriteria Keputusan Pemanfaatan

Coefficientsa

Model Standardized
Unstandardized Coefficients Coefficients

B Std. Error Beta t Sig.

1 (Constant) ,419 ,091 4,584 ,000

Kriteria Produk ,288 ,116 ,331 2,486 ,015

Kriteria Fasilitas Fisik ,200 ,124 ,230 1,619 ,110

Kriteria Proses Pelayanan ,088 ,048 ,185 1,827 ,072

a. Dependent Variable: Kriteria Keputusan Pemanfaatan

Residuals Statisticsa

Minimum Maximum Mean Std. Deviation N

Predicted Value 1,00 1,57 1,04 ,119 80

Residual -,572 ,917 ,000 ,150 80
Std. Predicted Value -,354 4,500 ,000 1,000 80
Std. Residual -3,746 6,002 ,000 ,981 80

a. Dependent Variable: Kriteria Keputusan Pemanfaatan

Case Processing Summary

Marginal
N Percentage

Kriteria Keputusan Berkeputusan 77 96,3%

Pemanfaatan Tidak Berkeputusan 3 3,8%
Valid 80 100,0%
Missing 0
Total 80
Subpopulation 5a

a. The dependent variable has only one value observed in 3 (60,0%)

subpopulations.
 Model Fitting Information

Model Model
Fitting
Criteria Likelihood Ratio Tests

-2 Log Chi-
Likelihood Square df Sig.

Intercept Only 18,420

Final 3,536 14,883 3 ,002

Parameter Estimates

Kriteria Keputusan Pemanfaatana 95% Confidence Interval for

Exp(B)

B Std. Error Wald df Sig. Exp(B) Lower Bound Upper Bound

Berkeputusan Intercept 68,332 2,421 796,305 1 ,000

K.Produk -17,256 2793,302 ,000 1 ,995 3,204E-8 ,000 .b

dimension0

K.Fasilitas 14,165 2793,302 ,000 1 ,996 1418642,900 ,000 .b

K.Proses -31,421 ,000 . 1 . 2,259E-14 2,259E-14 2,259E-14

a. The reference category is: Tidak Berkeputusan.

b. Floating point overflow occurred while computing this statistic. Its value is therefore set to system missing.

Classification

Observed Predicted

Tidak
Berkeputusan Berkeputusan Percent Correct

Berkeputusan 76 1 98,7%
Tidak Berkeputusan 1 2 66,7%
Overall Percentage 96,3% 3,8% 97,5%