Resume

PRAVEEN TIWARI
Email Id: praveendg2@gmail.com
Mob No: 09948754622, 09875648319
Current Address:
A-- 765 VishawKarma Park Laxmi Nager New Delhi --110092

 OBJECTIVE: -

I would like to establish myself as software professional in the field of Production support, Telecom
billing, Telecom testing, applications development & deployment and Database management wish to
substantiate my expertise thereafter in every challenging Sphere of the organization.

 WORK EXPRIENCE: -

 Have a 09 years of Total IT Experience in Production support(L1/L2/L3), Development ,

deployment, database management & technologies used (Unix(command & Unix shell
scripting), SQL Server DBA, SSRS, SQL Server performance tuning,java production support,
Linux, DevOps, TOMCAT, APACHE, JBOSS ,AIX, Oracle(9i/10g/11g),Oracle(SQL/PL-SQL), SQL
Developer, Sql server, Toad, Quite FTP, Winscp, DB2, AQT, ETL ,Data stage & Twoli .

 Experience in Incident management using remedy system and providing resolution on incident
raised by client within TAT.

 Experience in Performing daily routine team administration routine as well as team

development and people management activities. Create Business Unit engagement plan
through which the BU's are kept engaged via mode of conference calls, emails, queries,
process improvements, Daily / Monthly Reporting etc. Achieve stiff deadlines assigned by the
client by resource planning and implementation. Delivering Quality assurance for bills
generated and ensuring correct bills are sent to clients.
 Experience in Database Management, IT Operation Management, IT Service Management
( Incident /Capacity / Change), Databases Cleansing, Conversion and Migration & Scope
planning & scheduling the project, team handling, quickly understanding complex project
objectives, generating project scope, project scheduling & time management.

 Good analytical, communication and interpersonal skills.

SKILL SET:-

Operating Systems Unix shell scripting, perl, Linux,&Window9x, XP ,AIX

Database Orcale9i/10g/11g/12c, DB2, Sql Developer, Sql server
Tools FTP,TOAD, Winscp, Putty, AQT, Data Stage, Twoli,
DevOps
 Script Language JavaScript, CSS, Photoshop
Internet Tool Html, Xml, Dhtml

 Worked in Amzur Technologies (I) Pvt ltd as a Solution Integrator and deploy
Client side Ericsson Noida from Dec 2016 to Feb 2017.

Project Name Zain.com

Client working for Zain.com saudi telecom mobile operator
Time size 25
Role & reasonability Solution Integrator
Manage daily, weekly and monthly technical and functional
postpaid, rating & invoicing activities and revert technical mails as
per client requirement.
In this project manage telecom (Telecom billing) related support &
Summary development activity. Monitor Database activity, configure and
deployment all technical and functional telecom related activity. And
testing activity.

Platform/Environmen SQL Server DBA, SSRS, SQL Server performance tuning,Unix (shell
t scripting and command), Oracle (Sql/PL SQL), Sql Developer, perl
and Remedy tool, Linux, Oracle10g/11g/12c,unix

 Worked in Whisk Software Pvt. Ltd. As a Technical Lead from Feb 2016 to
Nov 2016.

Project Name Macys.com & Bloomingdales.com

Client working for Macys.com & Bloomingdales.com
Time size 30
Role & reasonability Technical Lead
Manage daily, weekly and monthly technical and functional activities
related Macys.com & Bloomingdales.com and revert technical mails
as per client requirement and manage team.
In this project manage Macys.com & Bloomingdales.com related
Summary support & development activity. Monitor Database activity,
configure and deployment all plane as per project. And testing
activity. And in this project manage retail related database and
project related activity.
Platform/Environmen SQL Server DBA, SSRS, SQL Server performance tuning,Unix (shell
t scripting and command), Oracle (Sql/PL SQL), Sql Developer, perl ,
Jira ticketing tool, dynaTrace Client 6.2 tool, , Linux,
Oracle10g/11g/12c,unix
 Worked in Alchemy Software Solutions as a Technical Lead and deploy client
side IBM Pune from Sep 2015 to Feb 2016.

Project Name Vodafone

Client working for Vodafone
Time size 40
Role & reasonability Technical Lead
Manage daily, weekly and monthly technical and functional
postpaid, rating & invoicing activities and revert technical mails as
per client requirement.
In this project manage telecom (Postpaid billing) related support &
Summary development activity. Monitor Database activity, configure and
deployment all plane bundle pack related telecom activity. And
testing activity. Manage rating and postpaid billing activities.

Platform/Environmen SQL Server DBA, SSRS, SQL Server performance tuning,Unix, Oracle,
t perl, Postpaid billing tools, Winscp, Toad, & Putty, Amdocs billing
tools, , Linux, Oracle10g/11g/12c,unix

 Worked in Artech Info systems Pvt Ltd as a Technical Lead and deploy client
side IBM Pune from Dec 2014 to Sep 15.

Project Name Vodafone

Client working for Vodafone
Time size 30
Role & reasonability Technical Lead
Manage daily, weekly and monthly technical and functional activities
and revert technical mails as per client requirement.
In this project manage telecom (Postpaid billing) related support &
Summary development activity. Monitor Database activity, configure and
deployment all plane bundle pack related telecom activity. And
testing activity. And technologies used(unix scripting,)

Platform/Environmen SQL Server DBA, SSRS, SQL Server performance tuning,Unix, Oracle,
t perl, Postpaid billing tools, Winscp, Toad, & Putty, , Linux,
Oracle10g/11g/12c,unix

 Worked in Telephone Systems India Pvt. Ltd. as a Revenue assurance executive

from Jan 2013 to till Dec14.
Project Name AW
Client working for AW
Time size 20
Role & reasonability Team Member
Manage daily, weekly and monthly technical activities and revert
technical mails as per client requirement.
In this project manage telecom (Revenue assurance) related support
Summary & development activity. Monitor Database activity & handle RAS
related telecom activity.

Platform/Environmen SQL Server DBA, SSRS, SQL Server performance tuning,Unix , oracle,
t xls, RA tool, Winscp, Toad, & Putty, , Linux,
Oracle10g/11g/12c,unix

 Worked in Collabera Solutions Pvt Ltd as a Sr. Engineer from April 2012 to
Dec 2012 & client side IBM Noida.

Project Name Bhari

Client worked for Bharti
Time size 30
Role & reasonability Team Member
Manage daily, weekly and monthly technical activities and revert
technical mails as per client requirement.
In this project manage VAS & Subscription engine related support &
Summary development activity. Monitor Database activity & handle VAS &
subscription engine related telecom activity.

Platform/Environmen
t AIX, DB2, Unix, Oracle, linux, , Linux, Oracle10g/11g/12c,unix

 Worked in R Systems International Limited as a Software Engineer – Managed

Services from July 2011 to March 2012.

Project Name Affica (Telecom billing)

Client worked for Affrica
Time size 50
Role & reasonability Team Member
Manage daily, weekly and monthly technical activities and revert
technical mails as per client requirement.
 In this project (Revenue assurance) processing date, monitoring
mount point, table space & project related technical activity. In this
project also monitoring technical issue related & total activity of
Revenue assurance in telecom billing.
Summary
Platform/Environmen
t RA tools. MS Windows 2000/XP, Unix, Orcale, Winscp, Toad, Putty &
citrix tools, & Data Stage, Twoli, , Linux, Oracle10g/11g/12c,unix


Worked in Software Data (India) Ltd New Delhi as an Associate & client site IBM
Noida from Dec 2010 to July 2011.

Project Name Airtel Billing (Postpaid, prepaid & landline)

Client worked for Airtel
Time size 35
Role & reasonability Team Member
Manage daily, weekly and monthly technical activities and revert
technical mails as per client requirement.

In this project airtel customer billing system like mobile postpaid,

prepaid & landline. And this billing generation some process like data
collection (CDR), Mediation & Provisioning, rating, recalculation and
Summary finial upload bills on the portal.

In this project for mediation purpose used comptel mediation tools.

In mediation monitoring monitors all process stream, Tg
configuration, Support patch application/bug fixing and core testing.
Provide CDR for all users & any technical CDR operations support.

Platform/Environmen
t comptel mediation tools. Oracle 9i RDBMS, MS Windows 2000/XP
,Unix, Winscp, Toad, & Putty, , Linux, Oracle10g/11g/12c,unix

 Worked in ewit InfoTech New Delhi as a Data Base Engineer from January 2010
to Dec 2010.

Project Name BSNL IOBAS (Inter Operator Billing & Accounting System)
Client Bharat Sanchar Nigam Limited, India.
Time size 30
Project Grade An ISO 27001: 2005 ISMS and ISO 9001 certified Project.
Role Play Team Member ( Database Engineer)
 The project consists of three independent sub systems, namely
Collection, Mediation and Billing & Accounting systems to support
the BSNL's requirements. The Collection system is used for collecting
raw CDR data from the switches. For Mediation and Billing &
Summary Accounting activities and implemented SunTec’s Transaction
Business Management System (TBMS) product. The rating, billing,
invoicing, accounting and reconciliation are handled by TBMS-IAA.
IOBAS Web Portal acts as an interface. and is used for generation of
Financial Reports, Reconciliations & Faults Management System,
Accounting operations & Configuration of new POI & TGP as per
client requirement.
Platform/Environmen Java JDK 1.5, Apache Tomcat Server 5, Oracle 9i RDBMS, MS
t Windows 2000/XP , , Linux, Oracle10g/11g/12c,unix

 1 + years worked in EIH Limited (Oberoi Group) New Delhi as a Software Engineer from August
2008 to December 2009.

Project Name Airtel Landline & Mobility Billing

Organization EIH Limited (Oberoi Group)
Time size 40
Client Airtel India.
Role Play Team Member ( Managing & Processing Data)

The project consists of independent sub systems, namely Collection,

Managing and Processing data & to support the AIRTEL
requirements. The Collection system is used for collecting data from
Summary the server. For managing data also used database (Orcale) and saved
data according to requirement, & final for processing data used
Utility & generate airtel bill.

Platform/Environmen Utility ,Oracle 9i RDBMS, MS Windows 2000/XP.Unix, , Linux,

t Oracle10g/11g/12c,unix

Project Name Bank Of America (Data & File)Management

Organization EIH Limited (Oberoi Group)
Time size 30
Client worked for Bank Of America
Role Play Team Member ( Managing & Processing Data & File)

The project consists of independent sub systems, namely Collection,

Managing and Processing data & to support the BANK OF AMERICA
requirements. The Collection system is used for collecting data from
Summary the server. For managing data also used database (Orcale) and saved
data according to requirement, & final for processing data used
Utility & generate Bank Of America Statement.
Platform/Environmen
t Utility ,Oracle 9i RDBMS, MS Windows 2000/XP.Unix

Project Name Oberoi & Trident Emailers & Data Managemant

Organization EIH Limited (Oberoi Group)
Time size 30
Client Oberoi & Trident
Role Play Team Member (create emailers upload on the server & send Data
according to emailers by groupmail software )
In this project create emailers according to client’s requirement &
upload on the server by ftp and data saved in xls.csv format. & send
data to the clients through group mail software.

Summary
Platform/Environmen
t HTML, CSS, Photoshop’s, Xls & Group Mail Software

Project Name Oberoi & Trident Emailers & Data Managemant

Organization EIH Limited (Oberoi Group)
Time size 32
Role Play Team Member
In this project managed application software and handle client
queries according requirement, in this project used database &
8software according to client requirements.

Summary
Platform/Environmen
t Sql server 2000, xls , oracle , Application softwares, tools

 3 years worked in ewit InfoTech New Delhi New Delhi as a Software Engineer from August
2005 to Jun 2008.

Project Name
Biometric FingerPrint Time & Attendance Management Solutions
Organization ewit InfoTech
Time size 20
Role Play Team Member
In this project managed application software issue and handle client
queries according requirement.
And in this project managed database &software reltaed issue as
per client requirement and revert teachanical mail.
Summary
Platform/Environmen
t Sql server 2000, xls , oracle9i , Application softwares tools
 PROFESSIONAL/ ACADEMIC QUALIFICATION: -

1oth from uptu

12th from uptu
Btech from uptu

 PERSONAL ATTITUDE: -

1 Can Work well as a part of groups and work well under pressure.
2 Accept responsibility, show determination, and strive for success within deadlines.
3 Learn quickly, produce quality work, and follow safety standards.
4 Attitude and maintain professional appearance.
5 Good analytical, communication and interpersonal skills.

 PERSONAL DETAILS :-

1 Name:Praveen Tiwari
2 Father Name: Prasad Tiwari
3 Sex: Male
4 Matrial Statues: Married
5 Date of Birth: (17-Sep-1979)
6 Nationality: Indian
7 Hobbies: To work on computer, Reading a book.

 DECLARATION: -

I consider myself to be familiar with the various aspects of Solution Integrator. I hereby declare that the
above information given is true to the best of my knowledge.

Date:…… Praveen Tiwari

Place:………….