DPWH Operation Centers Guide

DPWH Disaster and Incident Coordination and Management Manual
October 2018 Version
CHAPTER II:
DPWH Emergency Operation Centers
Chapter II: DPWH Operation Centers 1|Page

As part of the Department’s goal to have a central facility for command

and control, an Emergency Operation Center (EOC) shall be established at
Central, Regional, and District Engineering Offices who will be responsible for
carrying out the principles of disaster management functions at a strategic level
during emergency scenarios. This facility must be adequately equipped and
staffed to ensure the continuity of all preparedness and response operations
through uninterrupted communications and monitoring activities.
An EOC is responsible in ensuring that all data and situations are

gathered and analyzed to come up with a strategic direction and operational
decisions.
I. Communication Flow and Warning Dissemination
Figure 2.0: Schematic Diagram of the Communication/Information Flow
The DPWH information/communication flow, derived from that of the NDRRMOC,

shows how warnings/alerts/advisories from the surveillance agencies are processed and
developed by the BOM-SDMCD. It is then submitted to the NDRRMOC via the logistics and
response cluster and internally, to the Management Committee (ManCom) and the
Stakeholders Relation Service (SRS), providing decision-makers and road users with valuable
information and knowledge regarding affected national roads and/or bridges. The processed
information from the BOM-SDMCD also serves as a basis for appropriate response or actions
to be taken by the affected DPWH Regional and District IMT and other response agencies.

II. DPWH- EOC Alert and Manning System
All DPWH EOCs shall be manned and maintained by identified IMT. This manual stipulates the
Standard Operating Procedure (SOP) and guidelines that should be followed by the Public
Works Emergency Management Team (IMT) and the Staff Duty Officers (SDOs) during their
tenure of duty.
The SDOs in each EOC shall be activated and deployed (see Annex A). Each SDO shall be
composed of Senior and Junior Duty Officers, which will be under the supervision of
Documentation Chief.
a. DPWH- Central EOC

Since the occurrence of different disasters may or may not be predictable, guidelines for
the following must be complied in order to continuously provide information, assistance, and
guidance to the general public and to the response member agencies.
SUDDEN ONSET Situation:

Should the emergency occur at night or on weekends (normal condition), the Bureau
Director or the Assistant Bureau Director should inform the BOM-SDMCD Chief (Engineer
IV/V) to activate and assign the Staff Duty Officers (SDOs based on the approved SDO
schedule) as well as provide instructions regarding the situation and the report submission.
Unless otherwise stated, the assigned SDOs must submit one (1) full report to the
NDRRMC/Central IMT for the Bureau Director’s approval. This includes the consolidated
Situational Report, Executive Summary, and the Map of Affected Road Sections/Bridges (if
applicable). If the emergency situation worsens and the NDRRMC raises the Alert Status,
continuation of the tour of duty as per schedule shall be followed.
Likewise, the Bureau Director or the Assistant Bureau Director should also inform the
Regional Director (RD) of the affected implementing office, thru any means of
communication, of the activation of their Regional and affected District PWMT
SLOW ONSET Situation:

During BLUE Alert, the SDOs in the DPWH- Central EOC shall perform an 8-hour day
shift duty for the duration of the emergency, regardless of the day of the week. Unless
otherwise stated by the Bureau Director, two (2) full reports must be submitted.

During RED Alert, Staff Duty Officers (SDOs), which shall include one (1) Senior SDO
and One (1) Junior SDO, in the DPWH-EOC shall proceed to the NDRRMEOC and shall
perform a 12-hour duty shift, either from 7AM-7PM or 7PM-7AM, for the duration of
the emergency, regardless of the day of the week until the alert level has been
downgraded. Only the Chairperson or the Executive Director of NDRRMC have the
authority and discretion to raise or downgrade the alert status. The DPWH-Central EOC
shall conform and adopt to the authorized raising/downgrading of the alert status.
The Bureau Director/Assistant Bureau Director/BOM-SDMCD Chief should inform the
affected DPWH Regional Offices of the said raising of alert status for information and
advanced instructions for their EOCs to also be activated with the required SDT for
manning.
White Alert
1. Regular and routine works in the office.
Blue Alert
1. Dissemination and coordination of the declared heightening of NDRRMOC Alert Status
to the concerned DPWH-Regional EOCs thru any means of communication.
2. Furnishing of Memorandum to concerned DPWH-RO; re: Activation of IMT in
preparation for the emergency, signed by the BOM Director.
3. Preparation of report, presentation and other materials for the Public Works
Commander, on the preparedness measures of the concerned DPWH-REOC/DEOCs,
and briefings on current situations.
Red Alert
1. Dissemination and coordination of the declared heightening of NDRRMCEOC Alert

Status to the concerned DPWH-REOCs thru any means of communication.
2. Analysis, consolidation, and validation of information/reports submitted by the DPWH-
REOC/DEOCs shall be done by the SDOs, who shall then produce one (1) full report,
regarding the status of National Roads and Bridges and other Public Infrastructures,
to be forwarded to;
a. Public Works Incident Management Team
b. DPWH Stakeholders Relations Service
c. NDRRMC Logistics and Response Clusters
3. Ensuring that the status of on-going disaster operations, the evolving situations in the
affected areas, and the actions taken are properly monitored, updated and reflected
in the situational report.

4. Updating the previously submitted report by either consolidating situational reports

that were submitted by the DPWH-Regional EOCs that were received after cut-off time,
or through direct communication to the indicated Point Person in the form 1 via SMS,
telephone and cell phone. Reckoning time for each communication must be reflected
in the remarks of Situational Reports.
5. The Bureau Director and/or Assistant Bureau Director must attend and represent
DPWH in any meeting called and presided by the NDRRMC for updates and attends
and/or answers queries pursuant to the Department’s Mandate.
6. Ensuring that the reports and other pertinent information submitted to the
NDRRMEOC/DPWH IMT are updated and accurate.
b. DPWH- Regional and District EOC

SUDDEN ONSET Situation
In case of a sudden onset, the EOC shall be activated together with the IMT and the
SDOs and shall perform a shift duty to provide reports to the DPWH Central EOC. In case that
the affected District EOC cannot activate due to the impact of devastation both in their area
of responsibility and in the lives and properties of the IMT and/or the SDOs, direct
communication thru any possible means shall be reported to the Regional EOCs. The Regional
EOC shall augment for the command, control and response of the area until the concerned
DPWH EOCs’ situation have been confirmed to be in functioning condition. If no
communication from District IMT has been made within 24 hours after the initial impact of the
disaster, the Regional IMT shall take over all duties and responsibilities of the District IMT.
SLOW ONSET Situation:

During BLUE Alert, the SDOs in the DPWH- Region and District EOC shall perform 8-
hour day shift duty for the duration of the emergency, regardless of the day of the week
in which two (2) full reports must be submitted.
During RED Alert, SDOs, which shall include one (1) Senior SDO and One (1) Junior
SDO, shall perform 8-hour duty shift, either from 7AM-3PM, 3PM -11PM, 11 PM - 7AM, for the
duration of the emergency, regardless of the day of the week until the alert level has been
downgraded. If no communication from District IMT has been made within 24 hours after the
initial impact of the disaster, the Regional IMT shall take over all duties and responsibilities of
the District IMT.

The Bureau Director/Assistant Bureau Director/BOM-SDMCD Chief should inform the

affected DPWH Regional Offices of the said raising and downgrading of alert status for
information and advanced instruction for their EOCs to also be activated /deactivated.
However, when downgraded into normal condition (white), DPWH-Regional EOCs &
District EOCs are still required to submit Situational Reports to the DPWH-Central EOC
per day, until all National Roads and Bridges are passable or no changes in the report
have been made.
White Alert
1. Regular and routine works in the office.

2. Updating of Inventory and Prepositioning of Assets form 2 for every DPWH-IO.
Blue Alert
DPWH-Regional EOC
1. Dissemination and coordination of the declared heightening of Alert Status to the
concerned DPWH-District EOCs thru any means of communication.
2. Concerned Regional SDT shall coordinate with their respective District Engineering
Offices (DEOs) regarding the status of the National Roads and Bridges and other
Public Infrastructures under their jurisdiction.
3. SDT shall report to Documentation Chief with regards to the incoming situational
reports and its updates.
4. The reports of concerned DPWH-District EOCs on their Disaster Preparedness
measures (i.e., Local PDRA report, etc.) shall be consolidated and submitted to
DPWH-Central EOC.
DPWH-District EOC
1. Concerned District SDOs, together with the Documentation Chief, monitors and
provide updates of the status of the National Roads and Bridges and other Public
Infrastructures to be reported via accomplished Form 1 to the DPWH-ROC. District
SDOs must also maintain an open line communication for updates and other
information required.

Red Alert
DPWH-Regional EOC
1. Dissemination and coordination of the declared heightening of Alert Status to the
concerned DPWH-District EOCs thru any means of communication.
2. Concerned Regional DRRM Teams shall be notified by the Regional SDO regarding the
situation. The Regional SDO shall keep an open line of communication for updates and
other information/assistance required.
3. Concerned DPWH-Regional EOCs shall submit forms to the DPWH-Central EOC on
schedule as stated in Table 1: Required documents per Alert Status.
4. The DPWH-Regional EOC shall ensure that the status of on-going disaster operations,
the evolving situations in the affected areas, and the actions taken are properly
monitored, updated, and immediately reported to the DPWH-Central EOC and later be
reflected in the situational report as official documentation.
5. The DPWH Regional EOC shall ensure that the Situational Reports and other pertinent
information submitted to the DPWH- Central EOC are updated and accurate.
DPWH-District EOC
1. Concerned District IMT shall be notified by the District SDO regarding all situations.
2. Concerned DPWH-District EOCs shall submit form 3 (Situational Reports on Major
Roads and Bridges) to the DPWH-Regional EOC on schedule as stated in Table 1:
Required documents per Alert Status.
3. The DPWH District EOC shall ensure that the status of on-going disaster operations,
the evolving situations in the affected areas and the actions taken are properly
monitored, updated and immediately reported to the DPWH- Regional EOC or if
possible, DPWH-Central EOC and later be reflected in the situational report as official
documentation.
4. The DPWH District EOC shall ensure that the indicated Point Person and its
corresponding contact details in the submitted form 1 is correct and is able to update
the actual situation of the affected road section under his/her jurisdiction whenever
asked for.
5. The DPWH District EOC shall ensure that the Situational Reports and other pertinent
information submitted to the DPWH-ROC are updated and accurate.

Other Requirements
Mapping of Affected Road Sections/Bridges – In the absence of internet

connection, the DPWH-District EOC shall be responsible of mapping the affected road
section/bridges as reflected in the situational report in the most accurate manner
possible. Indicating the Name of the road section/bridge, station limits, situation for
the current updating period and cause for such and actions taken must be reflected
on the map. (see Annex B) The DPWH-Regional EOC shall consolidate all the submitted
map by the DPWH-District EOC and reflect it into their regional map. (see Annex C)

Table _____ shows the timelines for the submission of reports of the concerned EOCs.
NORMAL EMERGENCY
WHITE ALERT: (Normal BLUE - In preparation for a slow onset disaster

Operations) (Office Hours duty)
A. Regular routine Works Semi- One (1) BOM-SDMCD Form 2015-03 must be submitted
Annual updating of available by the affected District-EOC on or before 6AM and 12NN
assets that can be used in (cut-off time) to the DPWH Regional-OC.
disaster response activities.
One (1) BOM-SDMCD Form 2015-03 must be submitted
B. When the alert status by the affected Regional-EOC on or before 8AM and 2PM
downgraded from blue to white (cut-off time) to the DPWH Central-EOC.
and there are still closed road
sections within the One (1) full report must be consolidated and submitted by
Regional/District Jurisdiction, the DPWH Central-EOC to the NDRRMOC copy-furnished
the following shall be the DPWH ManCom on or before 10AM and 4PM.
submitted:
 One (1) BOM-SDMCD RED - In anticipation of an imminent emergency

Form 2015-03 should be situation (24 hours duty, relieved per 12 hours for
submitted by the affected Central Office and 8 hours for DEOs and ROs)
District-EOC on before 8AM
to the DPWH-Regional EOC One (1) BOM-SDMCD Form 2015-03 must be submitted
by the affected District-OC on or before 2AM, 8AM, 2PM and
 One (1) BOM-SDMCD 8PM (cut-off time) to the DPWH Regional EOC
Form 2015-03 should be
submitted by the affected One (1) BOM-SDMCD Form 2015-03 must be submitted
Regional OC on before 10AM by the affected Regional on or before 4AM, 10AM, 4PM and
to the DPWH Central-EOC 10PM (cut-off time) to the DPWH-Central OC
 One (1) full report must be One (1) full report must be consolidated and submitted by
consolidated and submitted the DPWH Central-EOC to the NDRRMOC copy-furnished
by the DPWH Central-EOC to the DPWH ManCom on or before the Logistics Cluster
the NDRRMOC copy- reporting period viz, 6AM, 12NN, 6PM and 12MN.
furnished the DPWH
ManCom on or before 12NN.

V. Guidelines in Operating the DPWH-EOC
a. REPORTING ADVISORIES
Upon submission of the full report for a certain updating period, advisories on National
Road Closures (due to flooding, landslides, obstructions, etc.) and Damaged Public
Infrastructures (i.e. bridges, flood controls, public buildings, etc.) are uploaded to the
official website of DPWH with the captioned updating period, thru the Public
Information Division (PID) under the Stakeholders Relation Service (SRS) of the
Department for the information of the general public.
b. COORDINATION AND FEEDBACK MECHANISMS
Figure 2: Communications/information flow
1. All SDO (DPWH-Central/Region/District EOCs) shall follow the schematic diagram of

the communications/information flow (Figure 2) in the performance of their activity
during their tour of duty.
2. DPWH-Central EOC SDOs shall ensure that all coordination made by concerned SDO
shall have results and feedback that shall be recorded and reported at once for
inclusion in the situational report
Chapter II: DPWH Operation Centers 10 | P a g e

3. All SDT shall maintain a journal of activities on coordination made related to the
ongoing disaster situations in a logbook during their tour of duty.
4. On-Duty SDT shall turn the pertinent reporting information, for updating reports and
the logbook over to the incoming team for continuity.
c. TOUR OF DUTY / DUTY RELIEF SYSTEM
1. General SDO Schedule – for every OC, an SDO Schedule must be created for the
approval of the IMT Commander. This document provides the names and contact
details of the SDO per calendar day of a month, for both BLUE and RED alert
conditions. In this manner, the number of personnel must be maximized as not to
cause over-fatigue due to the nature of the 12-hour duty as may be required. Unless
approved directives and leave forms are issued prior to the raising of the alert status,
this schedule must be strictly followed. Else, a special SDO schedule will be created
specific for a certain event/incident but will still be based from the approved SDO
general schedule.
2. SDO shall report for duty ahead of the prescribed time of duty:
DPWH-Central EOC
BLUE Alert (Unless otherwise stated, at the BOM-SDMCD Office)
 During Office Hours: 7:00 AM to 4:00 PM
RED Alert (Unless otherwise stated, at the NDRRMOC, Camp Crame)

 Day Duty: 7:00 AM to7:00 PM
 Night Shift: 7:00 PM to 7:00 AM

FORM 0
General SDO Schedule
DPWHOC
1st - 31st day of the month
STATION : Safety and Disaster Operation Center (BOM) and NDRRMC

Tel. No. : 304-3837 / 304-3758 / 304-3617
FAX No. : 304-3833 / 304-3832
RED ALERT: OpCen- NDRRMC, Camp Aguinaldo
DATE
7:00 a.m. - 7:00 p.m. 7:00 p.m. - 7:00 a.m.
BLUE ALERT: DPWHOC
7:00 a.m. - 4:00 p.m.
Over-all Ma. Visna M. Manio
Senior Officer 0925-8510506
ALTERNATE Dominador P. Aquino
O.S.O. 0919-5974618
Ma. Dolores T. Ortiz Lucille R. de Jesus
SUPPORT
0919-233**** 0917-622****
Day 1 Susan A. Ramos Helen Grace P. Esteban
0932-885**** 0922-233****
Juan Armando Arcega Leonard S. Dela Cruz
0916-657**** 0939-822****
Day 2 Roberto L. Garcia Noel M. Fallaria
0917-817**** 0919-953****
Monah A. Macabato Romnick O. Orogo
0927-204**** 0948-897****
Day 3 Eleonor C. Quilang Susan A. Ramos
0977-379**** 0932-885****
Kennylyn Ken E. Reyes Mariz A. Soñer
0977-216**** 0906-603****
Day 31 Roberto L. Garcia Noel M. Fallaria

Jumar G. Tablando Christian Darwin J. Valencia
Submitted by: Approved By:
DOMINADOR P. AQUINO ERNESTO S. GREGORIO , JR.

Engineer V Director IV
Figure 3: Sample Form 0

DPWH-Regional and District EOCs

BLUE Alert (Unless otherwise stated, at the DPWH Regional/District Offices)
 During Office Hours: 8:00 AM to 5:00 PM
RED Alert (Unless otherwise stated, at the DPWH Regional/District Offices)

 1st Shift Duty:
 2nd Shift Duty:
 3rd Shift Duty:
3. Outgoing SDO shall not leave their posts until the incoming SDO arrive and shall
observe proper turn-over. Endorsement/turn-over of responsibilities by the outgoing
SDT indicating all activities conducted, documentations, concerns/issues need to be
promptly addressed by incoming team and status of facilities/equipment within the OC
must be acknowledged by incoming SDT for proper accounting to ensure continuity of
the work assigned.
4. All SDOs shall stay at the DPWH-EOCs/NDRRMOC during their entire tour of duty and
shall refrain from doing other unofficial business. In case of emergency, concerned
personnel shall inform the senior officials (i.e., BOM-SDMCD Chief or BOM Assistant
Director/Director) prior to leaving the EOC premises.
5. All incoming SDOs shall immediately inform the Documentation Chief/IMT Commander
if he/she cannot report for duty in the event of an emergency (e.g. flooding, power
disruption, illness or family emergencies, etc.) and the Chief/Commander shall
subsequently assign and inform the substitute SDO. Adjustment to the SDT schedule
form 0 (or BOMSDMCD FORM 1?) shall be made accordingly.
6. Personnel on official travel or official leave (trainings/seminars, scheduled medical
services) shall be removed on the SDT schedule. DPWH-EOCs shall immediately issue
the revised duty schedule and subsequently inform all personnel on the changes.
7. Personnel who will not be able to render duty due to personal reasons shall look for
replacement ahead of time at least two (2) days before his/her scheduled duty. For
sudden onset situations, replacement shall be determined immediately by the absentee
SDO else. the support duty personnel shall render duty (for Central EOC only).
d. ATTIRE DECORUM

1. All duty personnel shall wear appropriate attire and Identification Cards during office
hours: DPWH Polo Shirt with collar and pants.
2. Personnel who attend inter-agency meetings at N/R/M/CDRRMOC shall wear
appropriate dress code. DPWH vest shall be wear for any meetings.
3. Wearing of ripped jeans, sleeveless, shorts and slippers at the DPWH-EOCs/NDRRMOC
are prohibited at all times.
e. COORDINATION & SENDING/RECEIVING REPORTS
1. All SDO shall properly acknowledge receipt of any information, updates and reports
received thru email, SMS and facsimile.
2. Updating of situational reports may be done using voice calls and SMS as advance
information.
3. All reports and other necessary reports from DPWH-Regional and District EOCs (as
requested for advance information directly to the DPWH-Central EOC) shall be sent
directly to the official email address of the DPWH-Central EOC;
bomsdmcd@gmail.com
4. Reporting guidelines are stipulated in Chapter 3 of this document.

5. All SDT shall observe telephone courtesy at all times, regardless of who the callers
are. It should be noted, that calls made to any DPWH representative shall be noted
including date and time for documentation. It is the responsibility of the DPWH-
Regional/District EOCs to provide accurate and functioning contact information to the
DPWH-Central EOC.
FACILITIES REQUIRED IN THE EOC

The following are the standard facilities that shall be procured and present to
be used for the command and control in EOC:
• Intranet and Internet Office Equipment Supplies such as:
Connection • Printers with scanners
• Telephone • Desktop/Laptop
• Fax Machine Others

• Cellphone • Television
• Two-Way Radio • Radio
• Satellite Phone • Tables and chairs (conference area)
All DPWH EOCs shall be well maintained and cleaned at all times under the
supervision of the Administrative Chief. All communication facilities issued to the field
personnel who are involved in the response and clearing operations shall be returned
to the EOC thru the Logistic Chief upon completion of said operations.
DEACTIVATION OF EOC
Insert conditions

CONDITION / ALERT STATUS

DUTY PERSONNEL
WHITE BLUE ALERT RED ALERT
DPWH-Central
Manning at
NDRRMC
 Checks and documents the  Checks and documents the
attendance of all personnel on duty attendance of all personnel on duty
 Supervises the activities of the  Supervises the activities of the
duty personnel, ensures that all duty personnel, ensures that the
forms shall be accomplished journal of activities form shall be
properly, see to it that the accomplished properly, see to it
information monitored shall be that the information monitored
properly documented shall be properly documented
 Counter checks the following  Counter checks the following
reports/information prepared by reports/information prepared by
duty personnel: duty personnel:
 Preparedness activities  Status of National Roads and
Documentation  Status of National Roads and Bridges and other Public
Regular and routine office works.
Chief Bridges and other Public Infrastructures
Infrastructures  Reports from DPWH-
 Actions taken REOC/DEOCs
 Consolidates everything that  Consolidates everything that
transpired during their tour of duty transpired during their tour of duty
and prepare the Report for and prepare the Report for
submission to BOM Director submission to BOM Director
 Counter checks all the  Counter checks all the
information/messages prepared by information/messages prepared by
SDT for dissemination duty personnel for dissemination
 Signs all communications/reports  Signs all communications/reports
 Monitors information via radio and  Monitors information via radio and
television television

 Ensures that endorsement of duties  Ensures that endorsement of duties

and responsibilities, and responsibilities,
documentation, and other concerns documentation, and other concerns
are properly observed are properly observed
 Section Chiefs of BOM-SDMCD
 In the absence of the Liaison
Officer, shall attend all council
Support Team meetings requiring the presence of
DPWH
 Shall render duty in replacement of
SDT who are unavailable .
Senior SDO Senior SDO
 Receives and attends to all phone  Reports to the Documentation Chief
calls  Receives and attends to all phone
 Coordinates with DPWH- calls and queries from other
REOC/DEOCs on issues/concerns NDRRMC member agencies.
SDT Regular and routine office works. on any possible occurrences of  Coordinates with DPWH-
disaster/incidents in their REOC/DEOCs on updates and
respective areas of responsibility issues/concerns requiring
requiring immediate action immediate action
 Validates all the information/report
gathered.

Junior SDO Junior SDO

 Receives and logs all  Receives and logs all
correspondence/reports correspondence/reports
 Forwards / furnishes the  Forwards / furnishes the
Documentation Chief directly with Documentation Chief directly
all communication / reports with all communication /
received from DPWH-Regional reports received from DPWH-
EOCs Regional EOCs
 Prepares and translates the  Prepares and translates the
following information into official following information into
report: official report:
 Preparedness Reports  Situational Reports
 Situational Reports  Executive Summaries
 Executive Summaries  Calamity Damaged Reports
 Calamity Damaged Reports  Validates all the
 Monitors information via radio, information/report gathered
television and social media  Observes proper turn-over of
 Observes proper turn-over of duties, documentation, and
duties, documentation, and other other concerns to incoming
concerns to incoming Duty Duty Personnel
Personnel
DPWH – Regional
EOC
 Disseminates the information and  Maintains open communication to
pertinent instruction regarding the the DPWH-CO at all times
signed Memorandum of the BOM  In-charge of informing the BOM
Regional Director Director. Director/Asst. Director of
Public Works and  In-charge of informing the BOM significant information or events for
Regular and routine office works.
Highways Director/Asst. Director of inclusion in the situational report
Commander significant information or events for  Reviews and approve the
inclusion in the situational report Situational Report/s of the day to
 Reviews and approve the ensure accuracy and correctness of
Situational Report/s of the day to the report prior to submission to

ensure accuracy and correctness of the BOM Director/Asst.

the report prior to submission to Director.
BOM Director/Asst. Director.  Signs all communications / reports
 Signs all communications / reports.  Ensures that endorsement of duties
 Ensures that endorsement of duties and responsibilities,
and responsibilities, documentation, and other concerns
documentation, and other concerns are properly observed
are properly observed
 Acts as the Over-all Senior Officer of  Maintains open communication to
the DPWH-REOC the DPWH- CEOC at all times
 Maintains open communication to  Checks and documents the
the DPWH-CEOC at all times attendance of all personnel on duty
 Checks and documents the  Supervises the activities of the
attendance of all SDO duty personnel, ensures that the
 Supervises the activities of the journal of activities form shall be
SDO, ensures that all forms shall accomplished properly, see to it
be accomplished properly, see to it that the information monitored
that the information monitored shall be properly documented
shall be properly documented  Counter checks the following
 Counter checks the following reports/information prepared by
Documentation
Regular and routine office works. reports/information prepared by duty personnel:
Chief
duty personnel:  Preparedness activities
 Preparedness activities  Status of National Roads and
 Status of National Roads and Bridges and other Public
Bridges and other Public Infrastructures
Infrastructures  Consolidates everything that
 Consolidates everything that transpired during their tour of duty
transpired during their tour of duty and prepare the Report for
and prepare the Report for submission to Regional Director
submission to Regional Director  Counter checks all the
 Counter checks all the information/messages prepared by
information/messages prepared by duty personnel for dissemination
duty personnel for dissemination  Signs all communications/reports

 Signs all communications/reports  Monitors information via radio and

 Monitors information via radio and television
television  Ensures that endorsement of duties
 Ensures that endorsement of duties and responsibilities,
and responsibilities, documentation, and other concerns
documentation, and other concerns are properly observed
are properly observed
 Receives and attends to all phone
calls
calls
 Receives and logs all
 Maintains open communication to
correspondence/reports from the
the DPWH- Central and District SDT
DPWH-District EOCs concerned
at all times
 Forwards / furnishes the Regional
Director/Maintenance Section
correspondence/reports from the
Chief directly with all
DPWH- District EOCs concerned
communication / reports received
 Forwards / furnishes the Regional
from DPWH- District EOCs
Director/Maintenance Section
 Prepares and translates the
following information into official
ROC – SDO communication / reports received
report:
(Senior and  Regular and routine office works. from DPWH-District EOCs
 Preparedness Reports
Junior)  Prepares the following information
 Situational Reports
into official report:
 Calamity Damaged Reports
 Situational Reports
 Coordinates with DPWH-DOCs on
 Calamity Damaged Reports
issues/concerns requiring
 Gathers and validates all the
immediate action
information/report/pictures
 Validates all the information/report
submitted by the DPWH-District
gathered
EOCs.
 Monitors/coordinates with DPWH-
 Observes proper turn-over of
District EOCs on any possible
duties, documentation, and other
occurrences of disaster incidents in
concerns to incoming Duty
their respective areas of
Personnel
responsibility

 Monitors information via radio,

television and social media
DPWH - DEOC
 Disseminates the information and
pertinent instruction from the  Acts as the Over-all Senior Officer
Regional Director regarding the of the DPWH-DEOC
signed Memorandum of the BOM  Maintains open communication to
Director. (Region I) the DPWH-REOC and CEOC at all
 In-charge of informing the DPWH- times
Regional Director of significant  In-charge of informing the DPWH-
information or events for inclusion Regional Director of significant
in the situational report information or events for inclusion
District Engineer  Reviews and approve the in the situational report
Public Works  Regular and routine office works. Situational Report/s of the day to  Reviews and approve the
Commander ensure accuracy and correctness of Situational Report/s of the day to
the report prior to submission to ensure accuracy and correctness of
DPWH-Regional Director the report prior to submission to
 Signs and approves all the DPWH-Regional Director
communications / reports.  Signs all communications / reports
 Acts as the Over-all Senior Officer  Maintains open communication to

of the DPWH-DEOC the DPWH-CEO at all times
Maintenance  Checks and documents the  Checks and documents the
Section Chief attendance of all personnel on duty attendance of all personnel on duty
Documentation  Supervises the activities of the duty  Supervises the activities of the duty
Chief personnel, ensures that the journal personnel, ensures that the journal
of activities form shall be of activities form shall be
accomplished properly, see to it accomplished properly, see to it

that the information monitored shall that the information monitored shall
be properly documented be properly documented
 Counter checks the following  Counter checks the following
reports/information prepared by reports/information prepared by
duty personnel: duty personnel:
 Preparedness activities  Preparedness activities
 Status of National Roads and  Status of National Roads and
Bridges and other Public Bridges and other Public
Infrastructures Infrastructures
 Consolidates everything that  Consolidates everything that
transpired during their tour of duty transpired during their tour of duty
and prepare the Report for and prepare the Report for
submission to District Engineer submission to District Engineer
 Counter checks all the  Counter checks all the
information/messages prepared by information/messages prepared by
duty personnel for dissemination duty personnel for dissemination
 Signs all communications/reports  Signs all communications/reports
 Monitors information via radio and  Monitors information via radio and
television television
calls
calls
 Maintains open communication to
DOC – SDO the DPWH-REOC and CEOC at all
correspondence/reports
(Senior and  Regular and routine office works. times
 Forwards / furnishes the District
Junior)  Forwards / furnishes the Regional
Maintenance Engineer directly
Duty Officer Director/Maintenance Section
with all communication / reports
received from DPWH -DRRM Field
communication / reports received
Personnel
from POINT PERSON

 Prepares and translates the  Prepares the following information

following information into official into official report:
report:  Situational Reports
 Preparedness Reports  Calamity Damaged Reports
 Situational Reports  Pictures
 Calamity Damaged Reports  Maps
 Gathers and validates all the  Gathers and validates all the
information/report gathered information/report/pictures
 Monitors/coordinates with submitted by the POINTMAN
POINTMAN POINT PERSON on POINT PERSON
any possible occurrences of disaster  Observes proper turn-over of
incidents in their respective areas of duties, documentation, and other
responsibility concerns to incoming Duty
 Monitors information via radio, Personnel
television and social media
 Provides/furnishes the District
Engineer directly with all
communications/reports received
from DPWH-DRRM Field Personnel.
 Observes proper turn-over of
duties, documentation, and other
concerns to incoming Duty
Personnel
 Receives instruction from the Commander/Operations Chief/Documentation
Chief regarding the incoming situation.
 Maintains open communication with the DPWH-District/Regional/Central
EOCs.
 POINT PERSON  Regular and routine office/field  Rounds his/her assigned road section and documents situation of disrupted
works. traffic flow and notes the cause
 Takes pictures of the affected road section, if applicable and the on-going
operations made.
 Updates the Operations Chief and DPWH-District EOC in any possible means
on the situation and the actions taken by the DPWH field personnel.

 Ensure the safety particularly the laborers by safeguarding that complete

PPE and other safety protection during response operations.


DPWH Operation Centers Guide

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

DPWH Operation Centers Guide

Uploaded by

Copyright:

Available Formats

DPWH Disaster and Incident Coordination and Management Manual

October 2018 Version

DPWH Emergency Operation Centers

Chapter II: DPWH Operation Centers 1|Page

As part of the Department’s goal to have a central facility for command

An EOC is responsible in ensuring that all data and situations are

I. Communication Flow and Warning Dissemination

Figure 2.0: Schematic Diagram of the Communication/Information Flow

The DPWH information/communication flow, derived from that of the NDRRMOC,

Chapter II: DPWH Operation Centers 2|Page

II. DPWH- EOC Alert and Manning System

a. DPWH- Central EOC

SUDDEN ONSET Situation:

SLOW ONSET Situation:

Chapter II: DPWH Operation Centers 3|Page

1. Dissemination and coordination of the declared heightening of NDRRMCEOC Alert

Chapter II: DPWH Operation Centers 4|Page

4. Updating the previously submitted report by either consolidating situational reports

b. DPWH- Regional and District EOC

SLOW ONSET Situation:

Chapter II: DPWH Operation Centers 5|Page

The Bureau Director/Assistant Bureau Director/BOM-SDMCD Chief should inform the

1. Regular and routine works in the office.

Chapter II: DPWH Operation Centers 6|Page

Chapter II: DPWH Operation Centers 7|Page

Mapping of Affected Road Sections/Bridges – In the absence of internet

Chapter II: DPWH Operation Centers 8|Page

WHITE ALERT: (Normal BLUE - In preparation for a slow onset disaster

 One (1) BOM-SDMCD RED - In anticipation of an imminent emergency

Chapter II: DPWH Operation Centers 9|Page

V. Guidelines in Operating the DPWH-EOC

b. COORDINATION AND FEEDBACK MECHANISMS

Figure 2: Communications/information flow

1. All SDO (DPWH-Central/Region/District EOCs) shall follow the schematic diagram of

Chapter II: DPWH Operation Centers 10 | P a g e

c. TOUR OF DUTY / DUTY RELIEF SYSTEM

RED Alert (Unless otherwise stated, at the NDRRMOC, Camp Crame)

Chapter II: DPWH Operation Centers 11 | P a g e

STATION : Safety and Disaster Operation Center (BOM) and NDRRMC

Day 31 Roberto L. Garcia Noel M. Fallaria

Submitted by: Approved By:

DOMINADOR P. AQUINO ERNESTO S. GREGORIO , JR.

Figure 3: Sample Form 0

Chapter II: DPWH Operation Centers 12 | P a g e

DPWH-Regional and District EOCs

RED Alert (Unless otherwise stated, at the DPWH Regional/District Offices)

Chapter II: DPWH Operation Centers 13 | P a g e

e. COORDINATION & SENDING/RECEIVING REPORTS

4. Reporting guidelines are stipulated in Chapter 3 of this document.

FACILITIES REQUIRED IN THE EOC

Chapter II: DPWH Operation Centers 14 | P a g e

Chapter II: DPWH Operation Centers 15 | P a g e

CONDITION / ALERT STATUS

Chapter II: DPWH Operation Centers 16 | P a g e

 Ensures that endorsement of duties  Ensures that endorsement of duties

Chapter II: DPWH Operation Centers 17 | P a g e

Junior SDO Junior SDO

Chapter II: DPWH Operation Centers 18 | P a g e

ensure accuracy and correctness of the BOM Director/Asst.

Chapter II: DPWH Operation Centers 19 | P a g e

 Signs all communications/reports  Monitors information via radio and

Chapter II: DPWH Operation Centers 20 | P a g e

 Monitors information via radio,