Professional Documents
Culture Documents
2 23
Illness and Hospitalisation
Glossar y Introduction
Aphasia Daily activities If you have had a cerebrovascular accident (CVA) or a transient
Difficulty to speak, express The daily life activities such as ischemic attack (TIA), this brochure is for you. It explains the
What is the
oneself, read, write or under- feeding, eliminating, moving, various stages of your medical care upon your arrival in the
purpose of
stand what others are saying. walking, washing, caring for emergency room.
this leaflet?
oneself, etc.
This booklet addresses both the CVA and the TIA since they
Apraxia This brochure
share the same warning signs, as well as a mechanism of
Dif ficult y to voluntarily Diplopia helps you
occurrence, and identical risk factors.
perform already learned Double vision. understand what
movements. However, rehabilitation during the acute phase while in the happened to you
Dysarthria hospital only applies to you if you have sequelae following and how to react
Ataxia Difficulties to form or articu- your stroke. in order to avoid
Difficulties to coordinate one’s late words. another stroke.
You will receive advice sheets on cardiovascular risks if neces-
movements.
sary during interviews with the healthcare team in order to
Dysphagia
complete the information contained in this brochure. Do not
Autonomy Difficulty swallowing.
hesitate to share this booklet with your loved ones and, if you
Ability to perform your one’s
have any questions, to address them to the healthcare team.
daily activities. Hemianopsia
Loss of vision in half of the You are invited to test your knowledge on the disease by
Cerebral ischemia visual field, meaning that the completing the attached questionnaire. A nurse will go through
Lesion of the brain tissue person sees half of the image. the answers with you to clarify the issues still unclear.
caused by a poor blood supply.
Hemineglect
CVA Loss of consciousness of
Cerebrovascular accident one half of the body or of a
(also called cerebral apoplexy part of the space (as if it did
or cerebral infarction) is the not exist).
interruption of blood supply
to the brain. The nerve cells Hemiparesis
in the affected area receive Weakness on one side of
too little or no oxygen at all. the body.
They are damaged and die if
the blood flow is not restored Hemiplegia
within minutes. Paralysis of one side of the
body.
22 3
What is a CVA and What is a TIA?
Unknown Origin
No cause was identified despite all the examinations which
were carried out. Other additional examinations are there-
fore required.
The warning signs described below evoke a
cerebral attack even if they disappear in a few
minutes. They are to be taken seriously and urgent A follow-up out-patient consultation within three
hospitalisation is required. months is recommended in any case.
Call 144 immediately: an ambulance will safely
and quickly transport you to the hospital for the
initiation of an early treatment.
4 21
The Dif ferent Causes of Strokes
The CVA may have various causes and requires an appro- What are the Warning Signs?
priate treatment: The beginning of a CVA or of a TIA is brutal: the signs most
often appear in just a few seconds or a few minutes, and
Tip +
The Large Blood Vessel Disease more rarely in a few hours. The CVA causes disorders that
When a stroke
It causes the narrowing of the main arteries which supply vary depending on the region of the brain that is affected:
occurs, every
blood to the brain. They are caused by cholesterol plaques that
minute counts,
can break, form clots, and migrate to the brain. The arteries
because the faster
the most often affected are the carotid or vertebral arteries
the treatment
(at the neck level). Occasionally, the narrowing occurs at the Motor (hemiplegia) and sensitive disorders:
is initiated, the
level of the vessels that are inside the brain. muscle weakness of one side of the body
better the chances
(face, arm, leg), feeling of numbness.
In the majority of the cases, the treatment is based on medi- of recovery.
cations that thin the blood (such as aspirin) and that lower the
cholesterol (statins). A follow-up ultrasound exam is provided.
In case of risk of recurrence or major narrowing, surgery or
Language and speech disorders: inability to
possibly stenting (a small cylinder also used on the heart's
find one’s words and understand even simple
arteries) may also be considered.
questions, word articulation problems, incom-
prehensible sentences.
The Small Blood Vessel Disease
It leads to obstructions at the level of all the small vessels
of the brain. They represent the main factors of a stroke,
Vision problems: brief loss of sight in one eye,
sometimes without you even realise it, and are visible upon
double image.
a MRI. In the majority of the cases, the treatment is based
on medications that thin the blood (such as aspirin) and that
lower the cholesterol (statins).
As arterial hypertension is often the main cause of this Balance disorders and dizziness: feelings of
disease, an anti-hypertensive treatment is often provided. being on a boat.
The small vessels disease is accompanied in some cases
by an artery rupture which results in a cerebral hemorrhage.
6 19
Overweight The MRI also detects small lesions and helps refining the
Excess body weight increases blood pressure. In addition, diagnosis.
it increases the risk of excess cholesterol, and of diabetes.
What is the Appropriate Treatment?
Contraceptive Pills Monitoring of the vital functions (oxygen, blood pressure,
Oral contraceptives may increase the risk of stroke, especially body temperature) and of the neurological functions (exam-
if it is associated with smoking, hypertension or migraines, ination of the language, strength, and sensitivity) is imme-
and with being overweight. In most instances, it refers to diately established. Treatment adapted to your case is then
thrombosis occurring at the level of brain veins. initiated according to the origin of the cerebral vascular acci-
dent and its causes.
Thrombolysis consists in injecting a powerful drug into a
What you can do vein or artery in order to dissolve the clot which is clogging
one of your vessels. This treatment is only possible within
Stop smoking.
the first six hours after the beginning of the symptoms and
Lose weight.
depending on your condition.
Consider using another method of contraception.
Check the other risk factors. Thrombectomy is the extraction of the blood clot clogging
a vessel inside the brain. This procedure requires the intro-
duction of a catheter in the groin area, which is then guided
up to the clogged artery. The clot is then extracted using a
Heart Problems
stent (a small cylinder often used to unblock the coronary
Certain heart diseases, such as cardiac arrhythmias, heart
arteries) that holds it in its mesh. The stent is then removed.
attacks or valvular lesions, can be the cause of a cerebro
vascular accident. In fact, they favour the formation of blood Medicines such as platelet inhibitors which prevent the
clots. formation of blood clots (aspirin for example) or anticoagulants
(heparin, Sintrom®) are also administered as the case may be.
Depending on your needs and your risk factors, the healthcare
What you can do team will be providing you advice at the end of your hospital
stay or during your rehabilitation treatment. The treatment
Decrease either one of your risk factors.
started during your hospitalisation must be continued on a
Follow the treatment recommended by the
long term in order to optimize your chances of recovery, and
physician.
should not, under any circumstance, be interrupted without
See the doctor for the slightest problem:
the advice of your attending physician.
when you are having palpitations, pain in the
chest (especially when exercising), difficulty in
breathing.
18 7
A Team of Specialists
8 17
Your Day at the Hospital
16 9
You Also Need to Know
The Risk Factors
If your food goes down the wrong way (to the lungs instead The aging of the vessels and heredity play a role in the occur-
of the stomach), you may develop respiratory problems or a rence of a stroke. However, more than half of the cases are due
Did you know?
bronchial infection. Measures are needed: to atherosclerosis (also called arteriosclerosis). This disease,
• for the false passage of liquids (water, coffee, etc.), a which affects the large and small arteries, progresses slowly. Atherosclerosis is
thickening powder should be added in order to change the characterised by
The age and the hereditary predisposition are two risk factors
texture. the accumulation
that you cannot change. However, you can decrease the
• for false passage of solid foods, the nurse will provision- of substances
following factors.
ally install a probe from the nose to the stomach through (mostly fats) on
which is a balanced liquid diet corresponding to your calorie the wall of the
High Blood Pressure
needs is introduced. As soon as possible, you will return arteries which
Arterial hypertension is the main risk factor of a stroke. When
to feeding by mouth. then form plaques
the arterial walls are constantly subjected to a high pressure
reducing the
of the blood flow, they harden and thicken. Furthermore,
diameter of the
under the effect of the blood pressure, the vessels' walls
blood vessels and
Tips for a Better Diet weaken and this may cause bleeding (hemorrhagic stroke).
therefore of the
Make yourself comfortable, in a seated position, One has arterial hypertension when the upper value (systolic) blood flow.
back straight, head straight or slightly leaning of the tension is equal to or greater than 140 mm Hg (milli-
forward. metres of mercury), or the lower value (diastolic) is equal to
Take little food at a time, by placing the food on or greater than 90 mm Hg after repeated measures.
the best side of the mouth and tongue.
Eat slowly and don't speak at the same time.
Remain seated for a moment after your meal.
What you can do
Regularly check your blood pressure to detect a
possible arterial hypertension (especially pregnant
Elimination
women and those taking oral contraceptives).
The stroke, following brain damage, can cause difficulties
Lose a few pounds if you are overweight.
urinating. As a general rule, the rehabilitation provides a good
Eat less salt by replacing it with spices.
recovery. If you have a urinary catheter installed, it will be
Keep to a minimum your alcohol consumption.
removed as soon as possible.
Practice physical activities on a regular basis.
Constipation, due to bed rest, can appear at the beginning Incorporate moments of rest and relaxation in
of hospitalisation. your life.
10 15
Returning Home
Mobilisation
Call 144 The mobilization is to move a limb, a joint. It takes place
upon arrival in the unit with frequent changes of positions,
If you feel again symptoms such as
a proper sitting in the bed. As a general rule, you will be able
• mobility and sensory disorders
to progressively get up after 48 hours.
• language and speech disorders
• vision problems With the help of physiotherapists, occupational therapists
• balance problems and dizziness and other healthcare professionals, a learning process then
• unusual headaches, begins whose main goal is the maximum recovery of lost
you should take these warning signs seriously. or damaged functions. This rehabilitation will last for several
weeks depending on the degree of damage.
Call 144 immediately: an ambulance will quickly take
you to the hospital, because the sooner the treat- The recovery of the muscle strength and balance varies from
ment is started, the best your chances of recovery. one person to another. The sensitivity can be decreased and
pain is sometimes present. Much of the recovery occurs
more often during the months following the stroke.
Before the end of your hospital stay, if necessary, an occu-
pational therapist will perform, after having it discussed
with you, a visit to your home to assess the facilities to be
installed. It is a good opportunity for you and your loved ones
to inquire about the help for which you qualify.
14 11
Emotions
Tips for Better Movement You are going through a difficult time and your emotional reac-
Did you know?
tions are also changed by the brain damage. This can trans-
Follow the instructions given by the healthcare
late into increased aggression or irritability, crying, or mood In the brain, the
team (bed rest, do not stand up by yourself, etc.).
swings which are occurring without an apparent reason. two hemispheres
Make sure to have a good position in your bed
are involved in
and in your chair. If you do not feel comfortable, These normal effects can be added to your concerns about
different mental
ask the team for help. Use the equipment at your your physical appearance or your future ability to regain a
functions. In
disposal (cushion, wheelchair). normal life and a fulfilling sex life. Rest assured, an adjust-
addition, each
Touch and massage the affected upper limb to ment period is necessary, and your perceptions will change
hemisphere is
stimulate it. as your rehabilitation progresses.
connected to the
Check the temperature of water or food with the
opposite part of
not affected hand.
the body: if some-
Tips to Better Manage Your Emotions thing touches the
left side of your
Share your emotions. All emotions are acceptable
Communication body, the informa-
and verbalising them can help you.
If stroke lesions are located on the left side of the brain, tion will go to the
Open up to others, ask for help.
Tip + you may suffer from disorders of language which manifest right brain, and if
by difficulties of expression - such as difficulty articulating you catch a thing
Your loved ones (dysarthria) or speaking (aphasia) - understanding, writing, with your right
are invited to give reading. Family hand, the order
you time to say The occurrence of stroke, the hospitalisation and the reha- comes from the
A logopaedist evaluates your communication skills and helps
a few words to bilitation are difficult times for you and your loved ones. The left brain.
you recover damaged functions, if the case may be. It helps
express yourself. recovery requires a lot of physical effort and courage. Most
to maintain and stimulate existing functions and introduce
They will use people find if in themselves and in their family the strength
another ways to communicate.
simple sentences, they need to adapt to these changes. The healthcare teams
using a normal are also there for your loved ones who need it.
and adapted
language, and Tips for Better Communication
they will not
Take your time to speak.
answer in your
Use short sentences.
place.
Use gestures to make yourself understood.
Talk to one person at a time in order to facilitate
the conversation.
12 13
Emotions
Tips for Better Movement You are going through a difficult time and your emotional reac-
Did you know?
tions are also changed by the brain damage. This can trans-
Follow the instructions given by the healthcare
late into increased aggression or irritability, crying, or mood In the brain, the
team (bed rest, do not stand up by yourself, etc.).
swings which are occurring without an apparent reason. two hemispheres
Make sure to have a good position in your bed
are involved in
and in your chair. If you do not feel comfortable, These normal effects can be added to your concerns about
different mental
ask the team for help. Use the equipment at your your physical appearance or your future ability to regain a
functions. In
disposal (cushion, wheelchair). normal life and a fulfilling sex life. Rest assured, an adjust-
addition, each
Touch and massage the affected upper limb to ment period is necessary, and your perceptions will change
hemisphere is
stimulate it. as your rehabilitation progresses.
connected to the
Check the temperature of water or food with the
opposite part of
not affected hand.
the body: if some-
Tips to Better Manage Your Emotions thing touches the
left side of your
Share your emotions. All emotions are acceptable
Communication body, the informa-
and verbalising them can help you.
If stroke lesions are located on the left side of the brain, tion will go to the
Open up to others, ask for help.
Tip + you may suffer from disorders of language which manifest right brain, and if
by difficulties of expression - such as difficulty articulating you catch a thing
Your loved ones (dysarthria) or speaking (aphasia) - understanding, writing, with your right
are invited to give reading. Family hand, the order
you time to say The occurrence of stroke, the hospitalisation and the reha- comes from the
A logopaedist evaluates your communication skills and helps
a few words to bilitation are difficult times for you and your loved ones. The left brain.
you recover damaged functions, if the case may be. It helps
express yourself. recovery requires a lot of physical effort and courage. Most
to maintain and stimulate existing functions and introduce
They will use people find if in themselves and in their family the strength
another ways to communicate.
simple sentences, they need to adapt to these changes. The healthcare teams
using a normal are also there for your loved ones who need it.
and adapted
language, and Tips for Better Communication
they will not
Take your time to speak.
answer in your
Use short sentences.
place.
Use gestures to make yourself understood.
Talk to one person at a time in order to facilitate
the conversation.
12 13
Returning Home
Mobilisation
Call 144 The mobilization is to move a limb, a joint. It takes place
upon arrival in the unit with frequent changes of positions,
If you feel again symptoms such as
a proper sitting in the bed. As a general rule, you will be able
• mobility and sensory disorders
to progressively get up after 48 hours.
• language and speech disorders
• vision problems With the help of physiotherapists, occupational therapists
• balance problems and dizziness and other healthcare professionals, a learning process then
• unusual headaches, begins whose main goal is the maximum recovery of lost
you should take these warning signs seriously. or damaged functions. This rehabilitation will last for several
weeks depending on the degree of damage.
Call 144 immediately: an ambulance will quickly take
you to the hospital, because the sooner the treat- The recovery of the muscle strength and balance varies from
ment is started, the best your chances of recovery. one person to another. The sensitivity can be decreased and
pain is sometimes present. Much of the recovery occurs
more often during the months following the stroke.
Before the end of your hospital stay, if necessary, an occu-
pational therapist will perform, after having it discussed
with you, a visit to your home to assess the facilities to be
installed. It is a good opportunity for you and your loved ones
to inquire about the help for which you qualify.
14 11
You Also Need to Know
The Risk Factors
If your food goes down the wrong way (to the lungs instead The aging of the vessels and heredity play a role in the occur-
of the stomach), you may develop respiratory problems or a rence of a stroke. However, more than half of the cases are due
Did you know?
bronchial infection. Measures are needed: to atherosclerosis (also called arteriosclerosis). This disease,
• for the false passage of liquids (water, coffee, etc.), a which affects the large and small arteries, progresses slowly. Atherosclerosis is
thickening powder should be added in order to change the characterised by
The age and the hereditary predisposition are two risk factors
texture. the accumulation
that you cannot change. However, you can decrease the
• for false passage of solid foods, the nurse will provision- of substances
following factors.
ally install a probe from the nose to the stomach through (mostly fats) on
which is a balanced liquid diet corresponding to your calorie the wall of the
High Blood Pressure
needs is introduced. As soon as possible, you will return arteries which
Arterial hypertension is the main risk factor of a stroke. When
to feeding by mouth. then form plaques
the arterial walls are constantly subjected to a high pressure
reducing the
of the blood flow, they harden and thicken. Furthermore,
diameter of the
under the effect of the blood pressure, the vessels' walls
blood vessels and
Tips for a Better Diet weaken and this may cause bleeding (hemorrhagic stroke).
therefore of the
Make yourself comfortable, in a seated position, One has arterial hypertension when the upper value (systolic) blood flow.
back straight, head straight or slightly leaning of the tension is equal to or greater than 140 mm Hg (milli-
forward. metres of mercury), or the lower value (diastolic) is equal to
Take little food at a time, by placing the food on or greater than 90 mm Hg after repeated measures.
the best side of the mouth and tongue.
Eat slowly and don't speak at the same time.
Remain seated for a moment after your meal.
What you can do
Regularly check your blood pressure to detect a
possible arterial hypertension (especially pregnant
Elimination
women and those taking oral contraceptives).
The stroke, following brain damage, can cause difficulties
Lose a few pounds if you are overweight.
urinating. As a general rule, the rehabilitation provides a good
Eat less salt by replacing it with spices.
recovery. If you have a urinary catheter installed, it will be
Keep to a minimum your alcohol consumption.
removed as soon as possible.
Practice physical activities on a regular basis.
Constipation, due to bed rest, can appear at the beginning Incorporate moments of rest and relaxation in
of hospitalisation. your life.
10 15
Your Day at the Hospital
16 9
A Team of Specialists
8 17
Overweight The MRI also detects small lesions and helps refining the
Excess body weight increases blood pressure. In addition, diagnosis.
it increases the risk of excess cholesterol, and of diabetes.
What is the Appropriate Treatment?
Contraceptive Pills Monitoring of the vital functions (oxygen, blood pressure,
Oral contraceptives may increase the risk of stroke, especially body temperature) and of the neurological functions (exam-
if it is associated with smoking, hypertension or migraines, ination of the language, strength, and sensitivity) is imme-
and with being overweight. In most instances, it refers to diately established. Treatment adapted to your case is then
thrombosis occurring at the level of brain veins. initiated according to the origin of the cerebral vascular acci-
dent and its causes.
Thrombolysis consists in injecting a powerful drug into a
What you can do vein or artery in order to dissolve the clot which is clogging
one of your vessels. This treatment is only possible within
Stop smoking.
the first six hours after the beginning of the symptoms and
Lose weight.
depending on your condition.
Consider using another method of contraception.
Check the other risk factors. Thrombectomy is the extraction of the blood clot clogging
a vessel inside the brain. This procedure requires the intro-
duction of a catheter in the groin area, which is then guided
up to the clogged artery. The clot is then extracted using a
Heart Problems
stent (a small cylinder often used to unblock the coronary
Certain heart diseases, such as cardiac arrhythmias, heart
arteries) that holds it in its mesh. The stent is then removed.
attacks or valvular lesions, can be the cause of a cerebro
vascular accident. In fact, they favour the formation of blood Medicines such as platelet inhibitors which prevent the
clots. formation of blood clots (aspirin for example) or anticoagulants
(heparin, Sintrom®) are also administered as the case may be.
Depending on your needs and your risk factors, the healthcare
What you can do team will be providing you advice at the end of your hospital
stay or during your rehabilitation treatment. The treatment
Decrease either one of your risk factors.
started during your hospitalisation must be continued on a
Follow the treatment recommended by the
long term in order to optimize your chances of recovery, and
physician.
should not, under any circumstance, be interrupted without
See the doctor for the slightest problem:
the advice of your attending physician.
when you are having palpitations, pain in the
chest (especially when exercising), difficulty in
breathing.
18 7
Diagnosis and Treatment
6 19
The Dif ferent Causes of Strokes
The CVA may have various causes and requires an appro- What are the Warning Signs?
priate treatment: The beginning of a CVA or of a TIA is brutal: the signs most
often appear in just a few seconds or a few minutes, and
Tip +
The Large Blood Vessel Disease more rarely in a few hours. The CVA causes disorders that
When a stroke
It causes the narrowing of the main arteries which supply vary depending on the region of the brain that is affected:
occurs, every
blood to the brain. They are caused by cholesterol plaques that
minute counts,
can break, form clots, and migrate to the brain. The arteries
because the faster
the most often affected are the carotid or vertebral arteries
the treatment
(at the neck level). Occasionally, the narrowing occurs at the Motor (hemiplegia) and sensitive disorders:
is initiated, the
level of the vessels that are inside the brain. muscle weakness of one side of the body
better the chances
(face, arm, leg), feeling of numbness.
In the majority of the cases, the treatment is based on medi- of recovery.
cations that thin the blood (such as aspirin) and that lower the
cholesterol (statins). A follow-up ultrasound exam is provided.
In case of risk of recurrence or major narrowing, surgery or
Language and speech disorders: inability to
possibly stenting (a small cylinder also used on the heart's
find one’s words and understand even simple
arteries) may also be considered.
questions, word articulation problems, incom-
prehensible sentences.
The Small Blood Vessel Disease
It leads to obstructions at the level of all the small vessels
of the brain. They represent the main factors of a stroke,
Vision problems: brief loss of sight in one eye,
sometimes without you even realise it, and are visible upon
double image.
a MRI. In the majority of the cases, the treatment is based
on medications that thin the blood (such as aspirin) and that
lower the cholesterol (statins).
As arterial hypertension is often the main cause of this Balance disorders and dizziness: feelings of
disease, an anti-hypertensive treatment is often provided. being on a boat.
The small vessels disease is accompanied in some cases
by an artery rupture which results in a cerebral hemorrhage.
Unknown Origin
No cause was identified despite all the examinations which
were carried out. Other additional examinations are there-
fore required.
The warning signs described below evoke a
cerebral attack even if they disappear in a few
minutes. They are to be taken seriously and urgent A follow-up out-patient consultation within three
hospitalisation is required. months is recommended in any case.
Call 144 immediately: an ambulance will safely
and quickly transport you to the hospital for the
initiation of an early treatment.
4 21
Illness and Hospitalisation
Glossar y Introduction
Aphasia Daily activities If you have had a cerebrovascular accident (CVA) or a transient
Difficulty to speak, express The daily life activities such as ischemic attack (TIA), this brochure is for you. It explains the
What is the
oneself, read, write or under- feeding, eliminating, moving, various stages of your medical care upon your arrival in the
purpose of
stand what others are saying. walking, washing, caring for emergency room.
this leaflet?
oneself, etc.
This booklet addresses both the CVA and the TIA since they
Apraxia This brochure
share the same warning signs, as well as a mechanism of
Dif ficult y to voluntarily Diplopia helps you
occurrence, and identical risk factors.
perform already learned Double vision. understand what
movements. However, rehabilitation during the acute phase while in the happened to you
Dysarthria hospital only applies to you if you have sequelae following and how to react
Ataxia Difficulties to form or articu- your stroke. in order to avoid
Difficulties to coordinate one’s late words. another stroke.
You will receive advice sheets on cardiovascular risks if neces-
movements.
sary during interviews with the healthcare team in order to
Dysphagia
complete the information contained in this brochure. Do not
Autonomy Difficulty swallowing.
hesitate to share this booklet with your loved ones and, if you
Ability to perform your one’s
have any questions, to address them to the healthcare team.
daily activities. Hemianopsia
Loss of vision in half of the You are invited to test your knowledge on the disease by
Cerebral ischemia visual field, meaning that the completing the attached questionnaire. A nurse will go through
Lesion of the brain tissue person sees half of the image. the answers with you to clarify the issues still unclear.
caused by a poor blood supply.
Hemineglect
CVA Loss of consciousness of
Cerebrovascular accident one half of the body or of a
(also called cerebral apoplexy part of the space (as if it did
or cerebral infarction) is the not exist).
interruption of blood supply
to the brain. The nerve cells Hemiparesis
in the affected area receive Weakness on one side of
too little or no oxygen at all. the body.
They are damaged and die if
the blood flow is not restored Hemiplegia
within minutes. Paralysis of one side of the
body.
22 3
Table of contents
2 23
Practical Information Strokes
Answers to your Questions
Swiss Working Group of Institution genevoise de
Cerebrovascular Diseases maintien à domicile (imad)
Dr Roman Sztajzel Av. du Cardinal-Mermillod 36
Hôpitaux universitaires Case postale 1731
de Genève 1227 Carouge
Rue Gabrielle-Perret-Gentil 4 022 420 20 20
1211 Genève 14
022 372 83 10 Clinical nurse specialising
in rehabilitation care
Swiss Cardiology Sandrine Jonniaux
Foundation Hôpitaux universitaires
Schwarztorstrasse 18 de Genève
3000 Bern 14 Rue Gabrielle-Perret-Gentil 4
031 388 80 80 1211 Genève 14
www.swissheart.ch 079 553 32 99