Mercedes Buck

637 Lenten Rose Lane, Richmond, VA 23223

Phone: (804) 909-2269 Email: billiedaebuck@gmail.com

Objective: Seeking full-time permanent employment in Henrico County Public School’s Department of Family Engagement with the
intentions of leveraging my current community relationships, communication, and presentation skills to implement a plan that will
support the division’s mission to graduate all students with exposure and experiences that have prepared them to be enrolled,
employed, or enlisted upon high school graduation.
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Profile
 Dependable and approachable community leader with experience in program design for youth from underserved communities
 Professional experience teaching and implementing programs in career readiness for grades K-12
 Demonstrated passion about all youth having equal academic and social experiences with the inclusion of their families,
community members, and local businesses
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Education

Regent University, Virginia Beach, VA, Master’s Degree in Education, August 2017, Candidate for EdS, Aug 2020
Herbert H. Lehman College, Bachelor of Arts Degree in Mass Communication, Bronx, NY, August 2015
University of West Georgia, Obtained over 60 credits towards a degree in Mass Communication, Carrollton, GA, 2004-2006
DeWitt Clinton High School, Regents/Honors High School Diploma, Bronx, NY, June 2004
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Professional Work Experience

Henrico County Public Schools, Teacher (Marketing/Business & I.T.), Henrico, VA, 08/2016-present
 Incorporated innovative teaching and learning strategies to include technology and 21 st century skills while delivering
differentiated lessons in the content areas of Marketing, Business, and Information Technology curriculum to a culturally and
academically diverse group of students in grades 6-8 at Quioccasin Middle, rising 12th graders at Deep Run High School’s
C.I.T. Specialty Center, and presently grades 9-12 at J.R. Tucker High
 Engaged with parents, counselors, administrators, and central office staff to implement and create PBIS and student behavior
plans
 Collaborated with local businesses to provide summer internship and part-time job opportunities for high school students
 Encouraged participation in student organizations by planning school-based FBLA fundraisers on the middle school level and
prepared students for DECA competitive events on the high school level

AmeriCorps/Virginia Mentoring Partnership, VISTA Mentor Program Coordinator, Richmond, VA, 10/2015-08/2016
 Recruited, trained, and supported community-based and HCPS staff mentors through presentations, monitoring weekly
mentor-mentee meetings, and conducting weekly site visits to oversee the elementary Henrico HEROES program
 Built successful partnerships with a diverse group of Henrico-area stakeholders including: nonprofit, community
organizations, and large corporations
 Developed a system to track and monitor the mentor/mentee relationship from beginning to closing
 Created and implemented a program evaluation model and system for reviewing student data and impact of intervention
services on student’s social behavior, grades, and attendance
 Designed a framework and curriculum, with consideration of demographics and school culture, to be used by all elementary
school-based mentoring program implementers as a method for sustainability

Sprint Nextel, Account Services Specialist, Elmsford, NY, 01/2010-05/2013

 Responded to website and social media inquiries by current and potential customers
 Resolved individual and mass technical issues, billing-related disputes, and service complaints
 Retained corporate accounts by promoting new and existing products to meet the company’s needs

Quorum Federal Credit Union, Member Service Specialist, Purchase, NY, 03/2007-02/2009
 Interacted with members via email and phone regarding their checking, savings, and CD account options
 Supported the corporate online banking infrastructure
 Served as a floor agent and handled escalated calls for member service representatives

Catholic Guardian Society, Office Assistant/Marketing Intern, Bronx, NY, 09/2003-06/2004

 Designed publications such as flyers and newsletters for families with information about the group home
 Created and updated spreadsheets with weekly group home budget details
 Transferred written hourly log reports into a word processing document
 Mercedes Buck
637 Lenten Rose Lane, Richmond, VA 23223
Phone: (804) 909-2269 Email: billiedaebuck@gmail.com

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Volunteer Experience

B.i.l.l.i.e. Inc., Richmond, VA, Founder and President, October 2013-present

Led the corporate mission to inspire and engage over 90 teenage girls throughout Richmond, VA in out-of-school events and programs
that would result in the reduction of generational poverty in the community.
 Recruited a board of directors, volunteers, and youth participants after incorporating the business in Virginia and Georgia
 Collaborated with the board of directors to develop a mission and strategic plan
 Designed and implemented a marketing plan that included: recruiting board members, volunteers, and teenage youth members,
creating business logo and slogan, designing and managing company website, and maintaining social media accounts
 Sought grant opportunities, drafted and submitted grant proposals, recorded details that aligned with grant requirements, drafted
and published annual reports that included organization accomplishments, future goals, and revenue figures for an annual budget
up to $40,000
 Used evidence-based methods to develop a curriculum that incorporates technology and career readiness skills for adolescents
 Formed partnerships with local businesses (Capital One, Math Science Innovation Center, Peter Paul Development Center,
Virginia Foundation for Healthy Youth, and VCU) to utilize resources such as guest speakers, meeting space, and technology
 Wrote support letters and secured sponsors (McDonald’s, Target, Taco Bell, Walmart, Sam’s Club, Publix, Kroger, City 2 City
Auto Sales, Jackie’s Restaurant, etc.) for banquets, youth forums, and summer camps
 Created social media campaigns, such as #90daysofkindness, to spread a summer of kindness and love across east coast states

Engage, The Foundation, Richmond, VA, Advisory Board Member, January 2015-present
 Provide advice and use of resources to help further the mission of the organization
 Participate in weekly board meetings to contribute to the organization’s short term goals

PeerForward/College Summit, Writing Coach, August 2017

 Worked with small groups of students to jump start their college application process, beginning with the personal statement/essay
 Empowered high school seniors to reach their true potential despite their socio-economic status

Henrico Area Mental Health, Henrico, VA, Fairfield Middle School, Connect Program Tutor, September 2015- January 2016
 Worked with middle school students to improve their grades in core classes
 Planned and organized recreational activities for youth participants, which included guest speakers and virtual field trips
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Certifications and Awards

 Henrico CTE Teacher Spotlight, 2018

 Oracle Academy’s Java Using Alice Course, 2017
 Quioccasin Middle School Teacher Superlatives: Most Likely to Teach Life Lessons May 2018, Most Likely to Put a Smile on
My Face May 2018, Most Dependable February 2018, Best Manners January 2018, Most Awesome April 2018, Gives the Best
Advice April 2018, Gives the Best Advice November 2017
 W!SE Financial Literacy Certification, 2016
 AMERICORPS Year-of-Service Completion, 2016
 Henrico 21 Lesson Plan Submission, 2016-17
 Exploring Computer Science, 2016
 Teaching Certification (Business and Information Technology, Marketing), 2016
 Prevention Plus Wellness Program Facilitator, 2015
 Mental Health First Aid Certification, 2015
 Licensed Nail Technician, Georgia, 2012, Virginia 2015
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Additional Skills

Microsoft Office, Google Suite, Project Management (use of Slack and Trello), Social Networking, Public Speaking, Nonprofit
Management, Data Analysis, and Website Development (WordPress, Google Sites, Wix, Weebly, and Squarespace)
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Media
https://youtu.be/NjAlN7rVi5Q
https://youtu.be/6G_0NGoRasE