FACULTY OF COMMERCE

BACHELOR OF COMMERCE

1ST YEAR - SEMESTER 1

ASSIGNMENT HANDBOOK 2018

 BUSINESS MANAGEMENT 511
RICHFIELD GRADUATE INSTITUTE OF TECHNOLOGY (PTY) LTD

FACULTY OF LEADERSHIP AND BUSINESS

ASSIGNMENT COVER SHEET

Name & Surname: ______________________ ICAS No: _________________________

Qualification: __________________ Year: _______ Module Name: BUSINESS MAN 511__

Specialization: _________________________ Assignment Due Date: _______________

ID Number: __________________ Date submitted: __________ Semester: _______________

MARK EXAMINER’S MODERATOR’S

ASSESSMENT CRITERIA REMARKS
ALLOCATION MARK MARKS
MARKS FOR CONTENT
QUESTION ONE 75
QUESTION TWO
QUESTION THREE
QUESTION FOUR
QUESTION FIVE
TOTAL 75
MARKS FOR TECHNICAL ASPECTS
1. TABLE OF CONTENTS 2
Accurate numbering according to the
numbering in text and page numbers
2. LAYOUT AND SPELLING 3
Font – Calibri 12
Line Spacing -1.0
Margin should be Justified
3. REFERENCE 5
According to the Harvard Method
4. ORAL PRESENTATION 15
(To be presented in front of the
subject Lecture or panel)
TOTAL MARKS 25
TOTAL MARKS FOR ASSIGNMENT 100
EXAMINER’S COMMENTS

MODERATOR’S COMMENTS
Name of the Examiner : __________________ Name of the Moderator: __________________
Signature of Examiner: __________________ Signature of Moderator: __________________
Date : ___________________ Date: ____________________

NB: 1. Candidates are advised to read the guide lines in the study guide.

2. Each student is required to do an oral presentation of their assignments and marks to be

allocated as above rubric.

3. For reference use prescribed, recommended books and other resources you may come
across.

4. Correct Harvard referencing carries (5 Marks).

The purpose of an assignment is to ensure that the Student is able to:

 Use methods of enquiry and research in a disciplined field.

 Interpret and evaluate text.

 Have a sound understanding of key principles and theories, rules and awareness.

 Solve unfamiliar problems using correct procedures as well as investigate and critically analyse
information and report thereof.

 Present and communicate information reliably and coherently.

Instructions and guidelines for writing assignments

1. Use the correct cover page provided by the institution.

2. All essay type assignments must include the following:
2.1. Table of contents
2.2. Introduction
2.3. Main body with subheadings
2.4. Recommendations and Conclusions
2.5. Bibliography
3. The length of the entire assignment must have minimum of 5 pages. Typed with font size 11
Calibri. 1.5 spacing
4. The quality of work submitted is more important than the number of assigned pages.
5. Copying is a serious offence which attracts a severe penalty and must be avoided at all costs. If
any student transgresses the institution Plagiarism policy, that student will be subjected to the
penalty as per the institution Plagiarism policy.
6. While attempting the Assignments students are advised to comply with the plagiarism
guidelines provided to you before the commencement of the academic work for the semester.
Any deviation from the guidelines would attract undue penalty.
7. Harvard Referencing to be adhered to at all times while attempting the assignments.
8. The above provided Rubric is applicable only for theory modules and the Modules which are
quantitative in nature will have different Rubric which will provided separately along with the
respective assignment questions.
Read the case study below and answer ALL the questions that follow.

Shoprite will “sacrifice profits”

The Shoprite brand is one of the leaders in South African food retailing and is, according to
independent market research, the brand of choice of the highest percentage of South Africans
consumers. Since starting out as a small chain of supermarkets in 1979, the Shoprite brand
gained remains the core business of the Shoprite Group of Companies and its main brand.
Over the years it has also become one of South Africa’s most trusted brands.

Shoprite’s winning philosophy is to offer customers a convenient shopping experience in

clean stores where they can be assured that they are paying the lowest prices for their basic
food and household’s requirements. Shoprite customers also benefit from value – added
services offered in –store such as the Money Market counter comprising Comp ticket and
various third – party account payment options. There are also Medi-Rite pharmacies and a
growing number of liquor stores in close proximity.

The CEO of Pan – African retailer Shoprite, Whitney Basson, says the company is prepared to
sacrifice profits to remain “the cheapest food retailer in South Africa”. “We can’t afford to let
that area of our branding slip,” said Basson, who was speaking at a presentation of the
company’s result for the six months to end- December 2008.

Growth in trading profit outpaced the 27, 3 percent growth I turnover to R29,6bn, with
trading profit up 38,2percent to R1,4 bn. Shoprite said the fall in gross margin from 20 percent
for the first half of the financial year 2007 to 19,4 per cent was due to a “sacrifice” of R170 m,
this was to “support consumers trying to cope with higher food inflation”, said Basson. A
R27m saving on fuel costs following reductions in the prices of diesel and petrol in late 2008
was also passed on to consumers.

The trading margin rose from 4,4 to 4,8 per cent, “a Factor of strong growth in turnover
against a much slower increase in expenditure and subsequent growth in trading profit,” the
company said.

Retailers have been the focus of negative consumer sentiment towards the high price of food.
In the late January, Pick n Pay CEO Nick Badminton sent a letter to 30 of that company’s
biggest suppliers urging them to “exercise serious restraint” with their increases.

After a meeting between the parties in February, suppliers blamed their suppliers in turn for
persistently high prices and suggested there were areas of monopolistic practices in the
packaging, tin, paraffin wax, glass and fertiliser sectors.

Asked whether Shoprite had taken similar action with its suppliers, Basson told Fin24.com:
“We have been controlling our suppliers for 30 years and not just in the last month when it
became nice to talk about it.” He said Shoprite had written formal letters to all its suppliers
on 5 January asking for reasons why prices were being increased and imploring them to keep
costs down. “The problem is that SA has too few suppliers. It’s probably not very difficult just
to read two or three supplier prices and match prices in that way. The base of suppliers and
products in SA is just too small by world standards.”

Flight to value

Citing figures released by consulting firm Nielsen, Shoprite said it was witnessing a flight to
the perceived value offered by its brands – the Shoprite, USave and Checkers formats. For the
six months to December, Shoprite gained 1,6 percentage points in market share while Pick ‘n
Pay and Woolworths saw declines of 1,2 and 1,4 percentage points respectively.

At Checkers, Christmas 2008 sales grew by over 30 percent, Basson said. “When bad
(economic) new stories hit the market, Checkers was there to take customers in. It’s gaining
customers at the top end and losing customers at the bottom end (lower-income group),
which is exactly where we want to be.”

He said total customers grew by 8,5 percent, with the total basket size rising by 15,2 percent.
Internal inflation of 16,9 percent lagged the customer price index’s food inflation figure of
17,5 percent by 0,6 percent. The group opened 44 new stores in SA over the six-month period,
with three closures; this took the store base to 667. The group confirmed it would be opening
77 new stores by June 2010.

Chief Investment Officer at Gryphon Asset Management, Abri du Plessis, says Shoprite results
are “excellent”. Du Plessis attributed Shoprite’s performance to its positioning at the low-
income end of the market: “That helped Shoprite when people were buying down due to high
food inflation. Consumers cut back on durables and semi-durables to buy food and liquor for
Christmas parties.”

He said food inflation helped Shoprite as there is high inflation at the lower end of the market.
He added that Pick ‘n Pay expects its inflation to be 14 to 15 percent. Another facilitator in
Shoprite’s success was government’s roll-out of social grants over the past year: “this
spending assisted the retail sector,” says Du Plessis.

Sources: Adapted article by Ana Monteiro & Nolulamo Matutu, 18 February 2008.
http://www.fin24.com/aricles/default/display_article.aspx?ArticleID=2472103(Accessed on May 2009)

http//www.shoprite.co.za/pages/127416071/About.asp (Assessed on 25 May 2009)

Questions:

1.1 Do you think that Shoprite wields some bargaining power as a buyer? (20)

1.2 Evaluate Shoprite’s competitive advantage position regarding the other four aspects of
Porter’s Five Forces model? (35)

1.3 Examine the key success factors for Shoprite and how they can maintain the market
share. (20)
 ECONOMICS 511
RICHFIELD GRADUATE INSTITUTE OF TECHNOLOGY (PTY) LTD

ECONOMICS 511

ASSIGNMENT COVER SHEET

Name & Surname: ______________________ ICAS No: _________________________

Qualification: __________________ Year: _______ Module Name: ____________________

Specialization: _________________________ Assignment Due Date: _______________

ID Number: __________________ Date submitted: __________ Semester: _______________

MARK EXAMINER’S MODERATOR’S

ASSESSMENT CRITERIA REMARKS
ALLOCATION MARK MARKS

MARKS FOR CONTENT

QUESTION ONE 30

QUESTION TWO 45

QUESTION THREE

QUESTION FOUR

QUESTION FIVE

TOTAL 75

MARKS FOR TECHNICAL ASPECTS

5. TABLE OF CONTENTS 2
Accurate numbering according to the
numbering in text and page numbers

6. LAYOUT AND SPELLING 3

Font – Calibri 12

Line Spacing -1.0

Margin should be Justified

7. REFERENCE 5
According to the Harvard Method

8. ORAL PRESENTATION 15
(To be presented in front of the
subject Lecture or panel)
TOTAL MARKS 25
TOTAL MARKS FOR ASSIGNMENT 100

EXAMINER’S COMMENTS

MODERATOR’S COMMENTS

Name of the Examiner : __________________ Name of the Moderator: __________________

Signature of Examiner: __________________ Signature of Moderator: __________________

Date : ___________________ Date: _______________ _____

NB: 1. Candidates are advised to read the guide lines in the study guide.

2. Each student is required to do an oral presentation of their assignments and marks to be

allocated as above rubric.

3. For reference use prescribed, recommended books and other resources you may come
across.

4. Correct Harvard referencing carries (5 Marks).

The purpose of an assignment is to ensure that the Student is able to:

 Use methods of enquiry and research in a disciplined field.

 Interpret and evaluate text.

 Have a sound understanding of key principles and theories, rules and awareness.

 Solve unfamiliar problems using correct procedures as well as investigate and critically analyse
information and report thereof.

 Present and communicate information reliably and coherently.

Instructions and guidelines for writing assignments

9. Use the correct cover page provided by the institution.

10. All essay type assignments must include the following:
10.1. Table of contents
10.2. Introduction
10.3. Main body with subheadings
10.4. Recommendations and Conclusions
10.5. Bibliography
11. The length of the entire assignment must have minimum of 5 pages. Typed with font size 12
Calibri
12. The quality of work submitted is more important than the number of assigned pages.
13. Copying is a serious offence which attracts a severe penalty and must be avoided at all costs. If
any student transgresses the institution Plagiarism policy, that student will be subjected to the
penalty as per the institution Plagiarism policy.
14. While attempting the Assignments students are advised to comply with the plagiarism
guidelines provided to you before the commencement of the academic work for the semester.
Any deviation from the guidelines would attract undue penalty.
15. Harvard Referencing to be adhered to at all times while attempting the assignments.
QUESTION 1 (30)
“Society uses its scarce resources to produce goods and services. The alternatives and choices it
faces can best be understood through a model of production possibilities.”

In terms of the above statement, fully discuss the production possibility frontier (PPF) can be used to
explain the concept of scarcity, choice, opportunity cost, and efficient, inefficient and unattainable
points of production. Use a diagram to motivate your answer.

QUESTION 2 (45)
Read the news clip below and answer the questions that follow:

Is DStv killing competition in South Africa –

ICASA will investigate
ICASA will investigate the “lack of competition” in South Africa’s subscription TV market.

The Independent Communications Authority of South Africa has announced it will launch an
investigation into South Africa’s subscription television broadcasting market.
“ICASA has the responsibility to ensure that all communications and broadcasting service markets
are open, competitive, and sustainable,” said ICASA.
It said the investigation is meant to address concerns raised by industry stakeholders, and is a way
for ICASA to determine why so few subscription TV services have launched in South Africa.
“Despite multiple attempts to introduce competition in the subscription broadcasting market,
only two licensees have been able to launch services.”
ICASA is referring to players like TopTV, which applied for business rescue in 2012, was bought by
StarTimes, and renamed to StarSat.
“The two entrants have been plagued with sustainability challenges and the others not yet begun
operations.”
ICASA said it will:

1. Gather information through stakeholder questionnaires, meetings, and written

submissions.
2. Publish a discussion document for public comments.
3. Publish a findings document.

There will also be a period for stakeholders to ask questions, and an FAQ document will be
published.
ICASA said it expects the discussion document to be published before the end of September 2016.
The entire process is scheduled to be finished before the end of the current financial year,
provided stakeholders hold to the deadline.
“Effective stakeholder participation is a key element of the process and its successful outcomes,”
said ICASA.
Source: http://mybroadband.co.za/news/broadcasting
2.1 How would you classify the South Africa’s subscription television broadcasting market? (2)
2.2 Using relevant theories and graphs explain the South Africa’s subscription television
broadcasting market. (30)
2.3 “Despite multiple attempts to introduce competition in the subscription broadcasting
market, only two licensees have been able to launch services.”
With reference to the above quote explain the advantages and disadvantages of introducing
other service providers to the subscription television market both to DSTV and to
consumers.
(28)
 ACCOUNTING 511

BUSINESS ADMINISTRATION, MANAGEMNT& COMMERCIAL SCIENCES

ACCOUNTING 511 ASSIGNMENT
1ST SEMESTER_2018
Name & Surname: ____________________________________________ ICAS No: _________________

Qualification: ______________________

Specialization: _____________________ Date Submitted: ___________

QUESTION NUMBER MARK ALLOCATION EXAMINER MARKS MODERATOR

MARKS
(a) 41

(b) 59

TOTAL 100
Examiner’s Comments:

Moderator’s Comments:

Signature of Examiner: Signature of Moderator:

The purpose of an assignment is to ensure that the Learner is able to:

 Demonstrate an understanding of accounting principles.
 Systematically record the financial aspects of business transactions.
 Prepare financial statements to know the result of business operations for a particular period
of time.
 To meet the financial information needs of the decision-makers and help them in rational
decision-making.
 Report the results and position of business to “Users” of financial statements.
  Presenting ‘true and fair’ view of financial transactions.
 Show accurate calculations for all transactions.
ASSIGNMENT QUESTIONS

Pre-adjustment trial balance of The DJ Traders for the year ended 31 March 2017
Debit (R) Credit (R)
Capital – 1 April 2016 325 000.00
Drawings 1 625.00
Land and buildings 438 750.00
Furniture and equipment 146 250.00
Motor vehicles 152 750.00
Accumulated depreciation: Furniture and equipment – 1 23 400.00
April 2016
Accumulated depreciation: Motor vehicles – 1 April 2016 21 385.00
Fixed deposit (Havana) 39 000.00
Bank 8 450.00
Debtors control 14 625.00
Allowance for credit losses – 1 April 2016 438.75
Allowance for settlement discount granted – 1 April 2016 175.50
Petty cash 1 787.50
Trading inventory 8 937.50
Mortgage loan 162 500.00
Creditors control 17 225.00
Cash float 4 387.50
Rent deposit 16 250.00
Credit card account 46 637.50
SARS (UIF/SDL/PAYE) 11 862.50
Sales 599 657.50
Sales returns 26 422.50
Cost of Sales 289 181.75
Service income 36 562.50
Interest on fixed deposit 11 375.00
Rent income 28 112.50
Interest on debtors accounts 5 362.50
Credit losses recovered 2 762.50
Electricity 11 635.00
Credit losses 3 965.00
Fuel 7 085.00
Postage and stationery 1 755.00
Cleaning materials 3 152.50
Insurance 6 922.50
Advertising expenses 9 327.50
Interest on creditors accounts 2 827.50
Rent expense 5 005.00
Bank charges 1 495.00
Repairs and maintenance 5 330.00
Wages and salaries 85 540.00
1 292 456.75 1 292 456.75
Additional information and adjustments as at 31 March 2017:
 1. Provide for depreciation as follows:
 On furniture and equipment: 16% per annum on cost. Note that a new equipment
costing R22 500.00, was bought on July 1, 2016. This has been properly recorded.
 On motor vehicles: 14% per annum on the reducing balance method.
2. A debtor, R. Todd, who owed R658.13, has been declared insolvent. The business received
45 cents in the rand from the insolvent estate. This transaction must still be recorded. Write
the rest of the debt off as irrecoverable.
3. An allowance for credit losses of 2.50% of trade receivables should be maintained. Adjust
the allowance for settlement discount granted to 3.50% of good book debtors.
4. R207.03 has been recovered in cash from a debtor whose account had previously been
written off as irrecoverable. No entry has been made as yet.
5. The electricity expense for March 2017 has not yet been paid, R1 057.73.
6. Insurance for April 2017 has been prepaid, R532.50.
7. Service income has not been received for March 2017, R3 323.86.
8. The rent income for April 2017 has been received already, R2 162.50.
9. An invoice for R564.00 has been received from Tele-Advertising for advertising expenses.
This transaction has not yet been recorded.
10. An amount of R541.00 was paid to Moray Garage for delivery (by rail) of trading inventory to
the business. This was debited to the fuel account in error (which has not yet been
corrected). The inventory to which the railage applies has not yet been sold.
11. The owner took trading inventory for personal use. The selling price was R812.00 (VAT is not
applicable). The mark up is 45% on cost price. The transaction must still be processed.
12. The stock take revealed the following items on hand:
 Trading inventory – R7 937.47
 Postage and stationery – R912.60
 Cleaning materials – R1 733.88
13. Provide for the interest on the mortgage loan. Interest is calculated at 13% per annum. The
liability was re-paid (redeemed) by R40 000.00 on December 1, 2016. There were no other
additional loans or repayments during the financial year, but twelve end-of month
instalments of R1 489.58 each are due to be repaid on the loan, starting at the end of April
2017.

Note: The owner made no further capital contributions during the year in question.
The DJ Traders applies the perpetual inventory system

You are required to:

a) Prepare the Statement of Profit or Loss and Other Comprehensive Income for DJ Traders for the
year ended 31 March 2017. (41)
b) Draft the Statement of Financial Position for DJ Traders as at 31 March 2017. (59)
NB: Show all workings.
 BUSINESS STATISTICS 511

BUSINESS ADMINISTRATION, MANAGEMNT& COMMERCIAL SCIENCES

BUSINESS STATISTICS 511 ASSIGNMENT
1ST SEMESTER_2018
Name & Surname: ____________________________________________ ICAS No: _________________

Qualification: ______________________

Specialization: _____________________ Date Submitted: ___________

QUESTION NUMBER MARK ALLOCATION EXAMINER MARKS MODERATOR

MARKS
1 25

2 25

3 25

4 25

TOTAL 100
Examiner’s Comments:

Moderator’s Comments:

Signature of Examiner: Signature of Moderator:

The purpose of an assignment is to ensure that the Learner is able to:

 make informed decisions based on data
 correctly apply a variety of statistical procedures and tests
 know the uses, capabilities and limitations of various statistical procedures
 interpret the results of statistical procedures and tests
ASSIGNMENT QUESTIONS

QUESTION ONE (25 MARKS)

1.1 Bob Stone is the owner of a large fleet of taxis in Stanger, Kwa-Zulu Natal. He is trying to estimate
the operating cost to his taxi business for the financial year ending 31 December 2019. One of
the major costs is fuel purchases. To estimate fuel purchases, Bob Stone needs to know the total
distance his taxis will travel next year, the cost of a gallon of fuel, and the fuel mileage of his taxis.
Bob Stone has been provided with the first two figure (distance estimate and cost of a gallon of
fuel). However, because of the high cost of a gasoline, he has recently converted his taxis to
operate on propane. He has measured and recorded the propane mileage (in miles per gallon)
for 62 taxis.
1.1.1 Define the following terms and substantiate your definition by quoting, from the above
case study, the relevant example for each term defined:
1.1.1.1 Population of interest (4)

1.1.1.2 Parameter (4)

1.1.1.3 Sample (4)
1.1.1.4 Statistic (4)
1.1.2 Describe briefly how the statistic will produce the kind of information Bob Stone wants.

(3)

1.2 Refer to the data set below and answer the questions that follow:
5, 6, 2, 4, 7, 8, 3, 5, 6, 6

Calculate the following:

1.2.1 Mean (2)
1.2.2 Median (2)
1.2.3 Range (2)

QUESTION TWO (25 MARKS)

2.1 The table below shows records of scores of 400 examinees at a college of higher
education in South Africa:
Score B.A BSC B.COM TOTAL
Below 50 90 30 60 180
Between 50 and 60 20 70 70 160
Above 60 10 30 20 60
TOTAL 120 130 150 400

If an examinee is selected at random from this group, find:

2.1.1 The probability that he is a commerce graduate (5)
 2.1.2 The probability that he is a science graduate, given that his score is above 60 (5)
2.1.3 The probability that his score is below 50, given that he is B.A (5)

2.2 ABC Couriers (a parcel delivery company), has found that the delivery time of parcels to clients in
the Pietermaritzburg (PMB) area after airport collection is normally distributed with a mean
delivery time equal to 45 minutes (µ=45) and a standard deviation of 8 minutes (𝜎 = 8). For a
newly arrived consignment at PMB airport, what is the probability that a randomly selected
parcel will take:
2.2.1 Between 45 and 51 minutes to deliver to the client? (5)
2.2.2 Less than 48 minutes to deliver? (5)

QUESTION THREE (25 MARKS)

An oil company is studying the relationship between the daily traffic count and the number of
gallons of gasoline pumped at company stations. A sample of eight company owned stations is
selected and the following information obtained:
Location Total Gallons of Gas Pumped Traffic count of vehicles
West St. 120 000 4 000
Willoughby St. 180 000 6 000
Mallard Rd. 140 000 5 000
Pheasant Rd. 150 000 5 000
I-75 210 000 8 000
Kinzua Rd. 100 000 3 000
Front St. 90 000 3 000
Indiana Ave. 80 000 2 000

Use the information above to answer the following questions:

3.1 Develop a scatter diagram with the amount of gasoline pumped as the dependent variable. (7)
3.2 Compute the coefficient of correlation. (12)
3.3 Compute the coefficient of determination. (3)
3.4 Interpret the meaning of the coefficient of determination. (3)

QUESTION FOUR (25 MARKS)

4.1 A Car Hiring firm rents out only Opel and Ford cars. Experience has shown that one in four
clients request to hire an Opel car. If five reservations are received on a given day, what is the
probability that two clients will have received an Opel car? (5)

4.2 Scott Insurance has found that 20% (one in five) of all insurance policies are surrendered
(cashed in) before their maturity date. Assume that 10 policies are randomly selected from the
company’s policy database:
4.2.1 What is the probability that four of these insurance policies will have been surrendered
before maturity date? (5)
4.2.2 What is the probability that no more than three of these ten insurance policies will have
been surrendered before maturity date? (5)
4.3 Ronald Properties is a global company specialising in rental office accommodation. An analysis
of lease records at their Durban branch has established that, on average, five lease agreements
are signed per day for office space in the Durban metropolitan area.
4.3.1 What is the probability that, on a given day the Durban branch will sign only three lease
agreements for office space? (5)
4.3.2 What is the probability that on a given day, the Durban branch will sign at most two
lease agreements for office space? (5)
 INFORMATION SYSTEMS 511
ASSIGNMENT COVER SHEET
Name & Surname: ______________________ ICAS No: _________________________
Qualification: __________________ Year: _______ Module Name: ____________________
Specialization: _________________________ Assignment Due Date: _______________
ID Number: __________________ Date submitted: __________ Semester: _______________
MARK EXAMINER’S MODERATOR’S
ASSESSMENT CRITERIA REMARKS
ALLOCATION MARK MARKS
MARKS FOR CONTENT
QUESTION ONE
QUESTION TWO
QUESTION THREE
QUESTION FOUR
QUESTION FIVE
TOTAL 85
MARKS FOR TECHNICAL ASPECTS
1. TABLE OF CONTENTS 4
Accurate numbering according to the
numbering in text and page numbers
2. LAYOUT AND SPELLING 4
Font – Calibri 12
Line Spacing -1.0
Margin should be Justified
3. REFERENCE 7
According to the Harvard Method
TOTAL MARKS 15
TOTAL MARKS FOR ASSIGNMENT 100
EXAMINER’S COMMENTS

MODERATOR’S COMMENTS

Name of the Examiner : __________________ Name of the Moderator: __________________

Signature of Examiner: __________________ Signature of Moderator: __________________
Date : ___________________ Date: _______________ _____
NB: 1.Candidates are advised to read the guide lines on page 2.
2. Assignment questions are on page 3.
3. For reference use prescribed, recommended books and other resources you may come
across.
4. Correct referencing carries ( Marks).

The purpose of an assignment is to ensure that the Student is able to:

 Use methods of enquiry and research in a disciplined field.

 Interpret and evaluate text.

 Have a sound understanding of key principles and theories, rules and awareness.

 Solve unfamiliar problems using correct procedures as well as investigate and critically analyse
information and report thereof.

 Present and communicate information reliably and coherently.

Instructions and guidelines for writing assignments

1. Use the correct cover page provided by the institution.

2. All essay type assignments must include the following:
2.1 Table of contents
2.2 Introduction
2.3 Main body with subheadings
2.4 Conclusions and recommendations
2.5 Bibliography
3. The length of the entire assignment must have minimum of 5 pages. Typed with font size 12
Calibri
4. The quality of work submitted is more important than the number of assigned pages.
5. Copying is a serious offence which attracts a severe penalty and must be avoided at all costs.
If any student transgresses this rule, the lecturer will retain the assignments and ask the
affected students to resubmit a new assignment which will be capped at 50%.
6. Use the Harvard referencing method.
7. Please note that these guidelines are not applicable to quantitative subjects like
Accounting and Statistics.
Questions 1 (40 MARKS)
A program, or software, consists of a series of related instructions, organized for a common
purpose, that tells the computer what tasks to perform and how to perform them. An
application, or app, sometimes called application software, consists of programs designed to
make users more productive and/or assist them with personal tasks. Other programs, often
called tools or utilities, enable you to perform maintenance-type task usually related to
managing devices, media, and programs used by computer and mobile devices. An operating
system is a set of programs that coordinates all the activities among computer or mobile
device hardware
1.1 Describe how an operating system interacts with applications and hardware. Discuss the
steps involved. (10)
1.2 Identify and describe key features of productivity applications. (5)
Mobile operating system is the heart of smart phone. Various mobile operating systems like
Android, iOS, Windows Phone, Blackberry, Tizen, Sailfish OS, Ubuntu Touch, Firefox OS are
available. Each of them has some common as well as unique specialized features.
1.3 Discussed their various features for Android, iOS, Windows Phone and Blackberry and
Tizen like App support, OS updates, voice assistance, cloud services, map, voice
assistance, security and reliability, market share, customization rights and camera
settings. (25)

Question 2 (20 MARKS)

ENTERPRISE STORAGE Enterprise hardware allows large organizations to manage and store
data and information using devices intended for heavy use, maximum efficiency, and
maximum availability. The availability of hardware to users is a measure of how often it is
online. Enterprise storage often uses Fibre Channel (FC) technology as the interface that
connects the devices to the network because FC technology has much faster transmission
rates than SCSI and other previously discussed interfaces.
2.1 Using practical examples e.g. diagrams, describe and discuss Network Attached Storage
(SAN) and Storage Area Network (SAN). (15)
2.2 Using examples differentiate between a smart card and magnetic stripe card. Which one
do you prefer and why? (5)
Question 3 Practical Questions ( 25 MARKS)
Write formulas for the operations based on the spreadsheet given below along with the
relevant cell address. You are require to answer the following questions.

A B C D E F G H

1 SNO Name Science Math’s Computers Total Symbol Average

2 1 Swati 70 80 87 -- -- --

3 2 Shruti 90 98 89 -- -- --

4 3 Neelu 90 90 98 -- -- --

5 4 Rosy 60 76 79 -- -- --

6 5 Shreya 50 45 67 -- -- --

7 Max -- -- --

Min -- -- --

8 Total -- -- --

a) Calculate the sum of Total Marks of Science, Math’s & Computers for each student
and display them in column F. (5)
b) Calculate the average marks for each student and display them in column H. (3)
c) Identify the highest marks in Computers and copy the formula display it in cell C7-
E7. (5)
d) Calculate the total number of students appearing for the Science test and other
modules and display it in cell C8-E8. (5)
e) Use the “If statement” to insert Symbols from G2-G6 (7)
 HUMAN RESOURCE MANAGEMENT 511
ASSIGNMENT COVER SHEET

Name & Surname: ______________________ ICAS No: _________________________

Qualification: __________________ Year: _______ Module Name: _______________

Specialization: _________________________ Assignment Due Date: _______________

ID Number: __________________ Date submitted: __________ Semester: _______________

MARK EXAMINER’S MODERATOR’S

ASSESSMENT CRITERIA REMARKS
ALLOCATION MARK MARKS
MARKS FOR CONTENT
QUESTION ONE
QUESTION TWO
QUESTION THREE
QUESTION FOUR
QUESTION FIVE
TOTAL 75
MARKS FOR TECHNICAL ASPECTS
4. TABLE OF CONTENTS 2
Accurate numbering according to the
numbering in text and page numbers
5. LAYOUT AND SPELLING 3
Font – Calibri 12
Line Spacing -1.0
Margin should be Justified
6. REFERENCE 5
According to the Harvard Method
7. ORAL PRESENTATION 15
(To be presented in front of the
subject Lecture or panel)
TOTAL MARKS 25
TOTAL MARKS FOR ASSIGNMENT 100
EXAMINER’S COMMENTS

MODERATOR’S COMMENTS

Name of the Examiner : __________________ Name of the Moderator: __________________

Signature of Examiner: __________________ Signature of Moderator: __________________
Date : ___________________ Date: ____________________

NB: 1. Candidates are advised to read the guide lines in the study guide.
 2. Each student is required to do an oral presentation of their assignments and marks to be
allocated as above rubric.

3. For reference use prescribed, recommended books and other resources you may come
across.

4. Correct Harvard referencing carries (5 Marks).

The purpose of an assignment is to ensure that the Student is able to:

 Use methods of enquiry and research in a disciplined field.

 Interpret and evaluate text.

 Have a sound understanding of key principles and theories, rules and awareness.

 Solve unfamiliar problems using correct procedures as well as investigate and critically analyse
information and report thereof.

 Present and communicate information reliably and coherently.

Instructions and guidelines for writing assignments

1. Use the correct cover page provided by the institution.

2. All essay type assignments must include the following:
2.1. Table of contents
2.2. Introduction
2.3. Main body with subheadings
2.4. Recommendations and Conclusions
2.5. Bibliography
3. The length of the entire assignment must have minimum of 5 pages. Typed with font size 11
Calibri. 1.5 spacing
4. The quality of work submitted is more important than the number of assigned pages.
5. Copying is a serious offence which attracts a severe penalty and must be avoided at all costs. If
any student transgresses the institution Plagiarism policy, that student will be subjected to the
penalty as per the institution Plagiarism policy.
6. While attempting the Assignments students are advised to comply with the plagiarism
guidelines provided to you before the commencement of the academic work for the semester.
Any deviation from the guidelines would attract undue penalty.
7. Harvard Referencing to be adhered to at all times while attempting the assignments.
8. The above provided Rubric is applicable only for theory modules and the Modules which are
quantitative in nature will have different Rubric which will provided separately along with the
respective assignment questions.
QUESTION ONE (25 MARKS)

What information is necessary to develop job descriptions? What are some of the qualities of a well
– constructed job description? Using the information plan a job description of a finance
administrator

QUESTION TWO (25 MARKS)

What is meant by the term “diversity”? Why is diversity training an important concern for HR
management? Discuss the impact of Diversity Management on the productivity of an organsition.
Support your essay with theory and practical examples.

QUESTION THREE (25 MARKS)

HR is every manager’s business. Why is the management of human resources key to every
management job in every organization, regardless of whether there is a human resources department
in the organization?
 MARKETING MANAGEMENT 511
ASSIGNMENT COVER SHEET
Name & Surname: ______________________ ICAS No: _________________________
Qualification: __________________ Year: _______ Module Name: ____________________
Specialization: _________________________ Assignment Due Date: _______________
ID Number: __________________ Date submitted: __________ Semester: _______________

MARK EXAMINER’S MODERATOR’S

ASSESSMENT CRITERIA REMARKS
ALLOCATION MARK MARKS
MARKS FOR CONTENT
QUESTION ONE
QUESTION TWO
QUESTION THREE
QUESTION FOUR
QUESTION FIVE
TOTAL 85
MARKS FOR TECHNICAL ASPECTS
8. TABLE OF CONTENTS
Accurate numbering according to the
numbering in text and page numbers
9. LAYOUT AND SPELLING
Font – Calibri 12
Line Spacing -1.0
Margin should be Justified
10. REFERENCE
According to the Harvard Method
11. ORAL PRESENTATION
(To be presented in front of the
subject Lecture or panel)
TOTAL MARKS 15
TOTAL MARKS FOR ASSIGNMENT 100
EXAMINER’S COMMENTS

MODERATOR’S COMMENTS

Name of the Examiner : __________________ Name of the Moderator: __________________

Signature of Examiner: __________________ Signature of Moderator: __________________
Date : ___________________ Date: ____________________
NB: 1. Candidates are advised to read the guide lines in the study guide.
2. Each student is required to do an oral presentation of their assignments and marks to be
allocated as above rubric.
3. For reference use prescribed, recommended books and other resources you may come
across.
4. Correct Harvard referencing carries (5 Marks).

The purpose of an assignment is to ensure that the Student is able to:

 Use methods of enquiry and research in a disciplined field.

 Interpret and evaluate text.

 Have a sound understanding of key principles and theories, rules and awareness.

 Solve unfamiliar problems using correct procedures as well as investigate and critically analyse
information and report thereof.

 Present and communicate information reliably and coherently.

Instructions and guidelines for writing assignments

9. Use the correct cover page provided by the institution.

10. All essay type assignments must include the following:
10.1. Table of contents
10.2. Introduction
10.3. Main body with subheadings
10.4. Recommendations and Conclusions
10.5. Bibliography
11. The length of the entire assignment must have minimum of 5 pages. Typed with font size 12
Calibri
12. The quality of work submitted is more important than the number of assigned pages.
13. Copying is a serious offence which attracts a severe penalty and must be avoided at all costs. If
any student transgresses the institution Plagiarism policy, that student will be subjected to the
penalty as per the institution Plagiarism policy.
14. While attempting the Assignments students are advised to comply with the plagiarism
guidelines provided to you before the commencement of the academic work for the semester.
Any deviation from the guidelines would attract undue penalty.
15. Harvard Referencing to be adhered to at all times while attempting the assignments.
16. The above provided Rubric is applicable only for theory modules and the Modules which are
quantitative in nature will have different Rubric which will provided separately along with the
respective assignment questions.
Swatch Revolutionizes Watch Manufacturer
In the early 1980s the Swiss watch industry was nearly dead. Competition from cheap but
often high-quality products from Far Eastern manufacturers such as Seiko and Casio had
almost obliterated the traditional Swiss industry. Trying to protect their investments, the
Swiss banks organized a merger of the two largest companies on the advice of Nicolas Hayek,
now boss of Swatch’s parent company SMH, formed from the merger. He saw the potential
of a new plastic-cased watch which was already being developed inside one of the companies.
One of its major advantages was that it could be made in high volume at very low cost. The
quartz mechanism was built directly into the all-plastic case using very few components, less
than half the number in most other watches. Fewer components also meant that the
manufacture of the watch could be fully automated. This made Swatches cheap to produce
even in Switzerland, which has one of the highest labor costs in the world.

The innovative design, some creative marketing, but above all else the operation’s success at
producing the watch cheaper than anyone else brought the company significant rewards. In
the early 1980s the total market share for all Swiss watches was around 25 per cent; ten years
later it had more than doubled. The ability to offer a good watch at a low price had released
the potential of the watch to become a fashion accessory. Swatch’s operations reaped the
benefits of high volume but had to cope with an ever-increasing variety of product designs.
Through automation and rigid standardization of the internal mechanism of the watch, the
company managed this increase in variety without it crippling its costs. It is the success of the
company’s operations managers in keeping their costs low (direct labor cost is less than 7 per
cent of the total cost of production) that has allowed Swatch to succeed. Not that everything
the company has done has been successful. Some designs never caught the public imagination
and some distribution and marketing mistakes were made, especially in the United States.
However, continuing innovation, high quality and low cost make it much easier to overcome
such problems.

Based on the case study, answer all the questions that follow for this section. You may
make any reasonable assumptions that you believe may be useful in answering the
questions.

1. Describe what you think has been the contribution of the marketing function, the
product design function and the operations function to the success of Swatch?
(30)
2. How do you think Swatch compares with most watch manufacturers? Use marketing
environment analysis tools to execute your comparison. (30)
3. Identify and discuss possible reasons why some of Swatch products never reached
the market. Make recommendations to Swatch that will enable them to make sure
that their new products reach and succeed in the market during their new product
development and launching phases. (25)
Presentation (15)