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Terms & Conditions

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TERMS & CONDITIONS

Please note that all scholarship concessions will be confirmed only after receiving the attested mark-sheet from the student; and if the marks do
not justify the concession, the differential payment will need to be made before the enrolment is finalized. Any student caught employing unfair
practice during the Admission-cum-Scholarship-Test (ACST), is subject to immediate expulsion from the examination hall and no refund of the
ACST fee already paid shall be made at any cost. A student after qualifying ACST and taking admission at any centre of Aakash will be bound
by the rules & regulation of that centre and in all matters whatsoever the responsibility will be of that centre only.
Note: Any type of scholarship/concession/discount given to the students may attract Service Tax/ GST to be paid by the students/parents if
levied by the Govt. or as per law at any point of time will be charged/recovered from the student/parents.

For example: If a student is given 100% scholarship then, he/she may not be charged any amount on account of Registration, Admission and
Tuition fee (Except Technology fee & Exam fee) depending on management discretion, but Service Tax or GST thereupon, if any, levied by the
Govt. or as per law at any point of time will be charged/recovered from the student/parents.

While using the Aakash Online Service (AOS), you (the user) are deemed to have accepted the terms and conditions listed below. AESPL
reserves the right to add, delete, alter or modify these terms and conditions carefully at any point of time. The User is therefore advised to read
these terms and conditions every time he/she uses the Aakash Online Service(s) of Aakash Educational Services Pvt. Ltd. (AESPL). All
products/services and information displayed on Aakash Online Service constitute an "invitation to offer". Your order for purchase constitutes
your "offer" which shall be subject to the terms and conditions given below. Aakash Online Services reserves the right to accept or reject your
offer.

The agreement between you and the AOS shall be subject to the following terms and conditions:-

1. The User certifies that he/she is atleast 18 (eighteen) years of age or has the consent of a parent or legal guardian.

2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any
variance with any other terms of any order submitted. By using the Aakash Online Services (AOS) you agree to be bound by the Terms
and Conditions.

3. All prices, unless indicated specially are in Indian Rupees.

4. All prices and availability of products are subject to change without prior notice at the sole discretion of Aakash Online Service.

5. AESPL reserves the right to refuse or cancel any order placed for a product, which is listed at an incorrect price. This shall be regardless of
whether the order has been confirmed or the payment has been levied via credit card. In the event, the payment has been processed by
Aakash Online Service the same shall be credited to your credit card account and duly notified to you by email or by SMS.

6. In a credit card transaction, you must use your own credit card. AESPL will not be liable for any credit card fraud. The liability to use a
card fraudulently and the onus to prove otherwise shall be exclusively on the user.

7. Any request for cancellations of orders once duly placed on the site, shall not be entertained.

8. In the event of non-delivery on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by AESPL for redelivery
shall be claimed from the User placing the order.

9. AESPL shall not be liable for any delay/non-delivery of purchased goods (Study materials, Online Tests, any assignments) by the vendors,
trade organisation/s, manufacturers/shop etc. or in case of act of God such as flood, fire, wars, or any cause that is beyond the control of
 AESPL.

10. All products are duly screened and assured by the vendors to ensure that the products are of the standard quality, composition, style or
model that they represent.

11. The User agrees to use the services provided by AESPL through their website www.aakash.ac.in for lawful purposes only.

12. The User agrees to provide authentic and true information. AESPL reserves the right to confirm and validate the information and other
details provided by the User at any point of time. If upon confirmation such User details are found to be flawed/incorrect (wholly or
partly), AESPL has the right in its sole discretion to reject the registration and debar the User from using www.aakash.ac.in and/or other
affiliated websites without prior intimation whatsoever.

13. AESPL will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss
of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act/omission
of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission,
interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or
unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other
cause of action.

14. The User agrees clearly that the use Aakash Online Service is at the Users sole risk. AESPL affiliates, employees, agents, consultants,
contracted companies make no warranties of any kind, whether expressed or implied for the service it is providing or as to the results that
may be obtained from the use of the Service, or as to the accuracy, reliability or content of any information, service, or merchandise
provided through this Service. It is also clearly understood that all warranties, implied or expressed take place between the vendors and
the User.

15. Aakash Online Service users/students must send their self-attested photocopy of class X/XII marksheet and attach three recent passport
size color photographs along with dully filled Admission Form (hard copy) to registered office only.

16. Any student enrolled with Aakash will have to regularly work hard. In case the teacher feel that the student is not working hard, creating
indiscipline or using unfair means in the institute or bus, irregular in attendance, not responding properly, he/she may be expelled from
the institute. The decision of the Centre Incharge in this regard will be final and binding on the student/parent. No fee or part of the fee
will be refunded in such cases.

17. If any student absents himself/herself for more than 10 days continuously without any prior written application, he/she will not be allowed
to attend/join the classes and will not be given any test paper(s), he/she may be deemed to be expelled from the Institute. No separate
intimation will be sent to the parents. No fee or part of the fee paid/encashed will be refunded in such cases. The decision of the
Managing Director in this regard will be final and binding on the students & parents.

18. After depositing money towards ‘Registration & Admission’, if a student becomes disinterested in the Institute due to any reason
whatsoever and wants to take his/her money back, the Institute will not refund the money deposited towards Registration fee/Admission
fee. However, if a student applies for refund before the commencement of course/classes, only admission fee and first instalment of
tuition fee will be refunded along with PDCs submitted, if any. The registration/admission fee deposited towards a particular course will
not be adjusted against any other course.

19. If any student/parent insists on lump sum payment of fee, the Institute can accept the same. The refund policy for such students will be
same as students, who would pay the fee in instalments.

20. Incomplete form will be rejected. It is compulsory to attach photocopy of self-attested mark-sheet of Class VII/VIII/IX/X/XI/XII and affix a
recent passport size colour photograph along with the admission form.

21. The parents can meet the Centre-In-charge for any enquiry about their ward’s progress or any other problem concerning their ward with
prior appointment only.

22. Any study material given during the classes or otherwise, will not be given to those students, who are absent without prior application
from the parents. No request/personal appointments in this regard shall be entertained.

23. If a student is absent or misses a test, he/she can collect his/her question paper from the office within 10 days from the date of the test,
failing which the question paper will not be given to him/her.

24. It is the responsibility of the parents to submit the fee of their ward in time as per schedule given in the prospectus. They should not
expect reminders and calls from the centre.

25. If the tuition fee is not paid in lump sum, submission of post dated cheques is mandatory. In case, post dated cheques are not submitted
or get bounced then a late fee of ` 50 per day shall be charged on the instalment due. However, instalment will be accepted with late fee
only upto the end of the month failing which the name of student will be struck off.

26. If the cheque is bounced for any reason whatsoever, a fine of ` 200 will be charged separately from the student along with the fee
instalment. This amount will be charged in cash only.
27. It is compulsory/mandatory to provide a working e-mail I.D./Mobile No. of the student/ father/guardian. The result of tests or any other
information of the institute will be sent to the student by SMS and on his/her e-mail I.D. The Institute shall not be responsible for any
information regarding result or anything else not received by the student if he/she has not given his/her e-mail I.D./mobile no. in the
Admission form at the time of admission.

28. If any type of mishap occurs in the premises of Aakash because of situations beyond control or any natural calamity such as earthquake,
floods, fire, electric short circuit etc, the institute shall not be responsible in any manner whatsoever. 

29. No student is allowed to carry mobile phone/I-pod in the classes or during the tests. In case, if he/she carries mobile phone in the classes
or tests, then it should be switched off. The Institute is not responsible for any loss/theft of mobile phone in the Institute.

30. The Institute shall not be responsible for providing seating arrangement to the parents while the classes and/or tests of their wards are in
progress. As we don’t have any waiting area at front office parents are requested to make their own arrangements.

31. The Examination Centre of any place can be changed as per the requirement/ need of the company without any prior notice to the
students/parents.

32. It is for the student to see whether he/she is eligible for a certain Entrance Exam or not. AESPL is not responsible if a student’s admission
form cannot be forwarded or is rejected by the examination body on any ground whatsoever. Such a student cannot claim a refund of the
whole or any part of the fee he/she has paid to the Institute.

33. The responsibility of getting admission form forwarded to the examining body is that of the student himself/herself or that of the
Parents/Guardian.

34. Institute reserves the right to use the photograph for publicity in case the student secures position/success in any Medical/Engineering
Entrance Exams as well as in Olympiads, NTSE & KVPY or any other national level entrance tests.

35. Any change in the correspondence address or phone number should be intimated to Registered Office immediately through a written
application quoting the Name, Reference ID, and Roll No. of the student.

36. Students enrolled with Aakash must provide photocopy of Admit Card of various Entrance Exams., like NEET, AIIMS, IIT-JEE (Main &
Advanced), Olympiads and NTSE etc. as soon as they receive their admit cards from the examining body.

37. The entry into the classes is permitted only with the valid Identity Card issued to each and every student. If any student is found misusing
the I-Card, he/she will be rusticated from the Institute.

38. In case any parent/guardian/student is found misbehaving with any staff member of the Institute, his/her ward can be rusticated and no
claim to retain such student will be entertained. The decision of the Director will be final and binding on the student and
parents/guardian.

39. Registered Students can obtain duplicate I-Card, Set of books & Bag from the Institute against the proof of registration along with
payment of ` 150/-, ` 300/- & ` 500/- respectively.

40. Once the name of a student is struck-off due to the non-payment of fee for more than 3 weeks from the due date, the student shall have
to pay `500/- for re-admission.

41. If at any point of time, the Govt. further increases service tax, the extra amount of service tax will be borne by the students from the date
of enforcement of the act by the Govt.

42. Aakash reserves the right to make any alteration in its programs/venue/timing and days of classes without any prior notice to anybody.
The decision of the Director will be final & binding on the students and the parents.

43. That the AESPL and you (the user) hereinafter referred as “Parties” agree that the present agreement shall be construed in accordance
with the laws in force in India and in the eventuality of any dispute or difference (including in the eventuality of violation of the present
agreement by any party) arise on any matter relating to or arising out of the present agreement the same shall be referred to the Sole
Arbitration of an arbitrator to be appointed by the Managing Director of Aakash Educational Services Private Limited whose decision
shall be final and binding upon the parties. The sole Arbitrator shall conduct the arbitration proceedings at Delhi only. It is also mutually
agreed between the parties that the Parties would be entitled to invoke the present arbitration Clause/agreement during or even after
the subsistence and even after the present agreement has expired or been terminated etc.

That in the event of such an Arbitrator to whom the matter has been originally referred is unable/failing/refusing to act for any reason
whatsoever and/or withdrawing from his office at any stage/time, Managing Director of Aakash Educational Services Private Limited shall
be entitled to appoint another person to act as the Sole arbitrator. That such arbitrator shall be entitled to proceed with the reference
from the stage at which it was left by his predecessor. It is also agreed between the parties that arbitration proceeding would be
conducted in English only and in no other language.

That the Courts at Delhi shall have exclusive jurisdiction (subject to the arbitration proceedings which are to be also conducted at Delhi)
over any or all disputes arising out of this present agreement and the parties hereby submit themselves to the jurisdiction of such Courts
and/or Tribunals.
 44. AESL may also contact the user through sms, email and call to give notifications on various important updates. Therefore, User holds
AESL non liable to any liabilities including financial penalties, damages, expenses in case the user's mobile number is registered with Do
Not Disturb (DND) database.

REFUND POLICY FOR CLASSROOM COURSES

1. ACST Fee Refund: No refund of Admission Cum Scholarship Test (ACST) Fee shall be made under any circumstances whatsoever.

2. Registration Fee Refund: No refund of Registration Fee shall be made under any circumstances whatsoever.

3. Technology Fee Refund: No refund of Technology Fee shall be made under any circumstances whatsoever.

4. Short Term Course Fee Refund: No fee refund of any type will be made under any circumstances after joining the Short Term Classroom
Courses.

5. Refund Before Start of Course: If any student pays the fee for any course other than Short Term Classroom Courses and wants to
withdraw/ask for refund before the commencement of classes/course in the institute, the Admission Fee, Technology Fee, Examination
Fee and the first installment of Tuition Fee paid will be refunded along with PDCs submitted, if any. The registration fee will not be
refunded.

6. Refund After Start of Course:

Within 10 days: If any student of any course other than Short Term Classroom Courses, leaves the classes / institute within 10 days
from the date of commencement of the classes/course in the institute due to whatsoever reason, the entire tuition fee, technology
fee and examination fee paid will be refunded along with PDCs submitted, if any. The Registration Fee and Admission Fee will not
be refunded.

Within 20 days: If a student of any course other than Short Term Classroom Courses, leaves the classes/institute within 20 days from
the date of commencement of the classes/course in the institute due to whatsoever reason, 75% of the Tuition Fee paid (in 1st
installment) along with Examination and Technology Fee paid will be refunded along with PDCs submitted, if any. The Registration
Fee and Admission Fee will not be refunded.

After 20 days: If any student leaves the classes/institute after 20 days from the date of commencement of the classes/course in the
Institute due to whatsoever reason, then no refund of Registration Fee, Admission Fee, Technology Fee, Examination Fee and
Tuition fee paid & encashed will be made under any circumstances. Only the PDCs (if any) which have not been encashed on the
date of refund application shall be returned.

7. All those students who get themselves enrolled for the two years classroom program (Medical & Engineering) before the declaration of
the Class X Board Exam result will have to submit their application for refund of scholarships along with photocopy of the Class X Board
Exam mark-sheet latest by 13th of August 2018. Any student applying for the scholarship refund after 13th August 2018 will not be
entitled for refund under any circumstances.

8. If any student drops in between the session and asks for refund, he/she will be refunded as per refund policy as stated above.

9. Scholarship Refund Process:

The scholarship refund amount will be paid to the students on the basis of their eligible merit scholarship on or after 13th October,
2018.

The refund will be made on yearly basis on or after 13th October 2018.

All refund cheques will be issued in the name of student/parents only for which, a request in writing shall be required. Those who
would like to apply for refund using online transfer, will have to submit the online remittance form, available at the centre and
submit it back duly filled with concerned executive at the centre where admission taken. Along with the form, the Parents will be
required to submit the bank details and a cancelled cheque in order to process refund directly into their account. Crediting of
refund money in wrong account due to provision of wrong details by the parent will be sole responsibility of the parent/student.

10. If any student avails benefit of additional scholarship against lump sum payment and leaves the institute after few months because of any
reason whatsoever and applies for refund of tuition fee paid, he/she shall be refunded after calculating the amount used by him/her from
the date of commencement of course to the date of submission of application on pro-rata basis.

“Pro-rata calculation is done taking into account the number of days a student remained in the course i.e., from the date of starting of the
batch to the date of submission of application of refund”. The Scholarship achieved / secured by the student will not be considered while
doing calculations on pro-rata basis. The Course Tuition Fee mentioned in the course prospectus shall be taken into consideration for pro-
rata calculation and NOT the course fee paid by the parent/student.

For example, a course starts on 4th July and student joins on 16th July. He/she continues to attend classes and the last lecture, which
 he/she attended was on 14th November, 2018. But if he/she has submitted refund application on 13th December, 2018, then the number
of days to be counted for refund calculation will be from 4th July uptill 13th December = 163 days. It is multiplied by fee for one day,
which is calculated by dividing course tuition fee without any scholarship by no. of days from the starting of course to the ending date of
course as per prospectus of the centre where admission was taken.

Refundable Security Deposit:

Each student will be charged as refundable security deposit at the time of admission for
Medical & Engg. Long Term Courses (1Yr. / 2Yr.) ` 5000/-

Medical & Engg. Short Term Courses ` 1000/-

Foundation Courses (Class IX & X) ` 2000/-

This amount shall be refunded to the student within three months from the date of completion of their respective courses through cheque or
directly into their account, if the bank details are provided by the student / parents. We request for names to whom refund will be made while
filling the Admission Form.

In case, the Central Govt. levies any kind of indirect tax or increases the existing GST of 18%, then, the additional liability will be payable by the
student/parent. In case of non-payment, the same shall be recovered from student via debit from their security deposit. Moreover, any fee due
or pending payments or penalties due towards AESPL shall also be debited from the security deposit amount.
Note for Course Fee: No Cash will be accepted for Course Fee which includes Registration Fee, Admission Fee & Installments.  
   

For the Purpose of Calculation of Refund:

a. The date of commencement of the batch will be considered and not the date of joining of any student in the institute.

b. Parents must insist for receipt of refund application from the front office. The date of submission of refund application will be considered and
not by the number of classes attended by the student nor from the date the student stopped coming to the institute.

c. The refund of tuition fee shall be calculated on the amount of fee installment mentioned in prospectus regardless of scholarship granted to
any student / availed by any student.

d. If any student from Foundation Courses (Class IX & X studying students) who has been given iTutor Video Lecture SD card, want to leave the
course before December, an amount equivalent to ` 2500/- shall be deducted from his/her refund payout.
   

Transfer Policy for Medical, Engineering & Foundation Course Students

A student after joining Aakash can shift to any other centre of Aakash throughout India provided his/her parents have either been
transferred or have changed their residential address. Proper proof for the same is to be submitted by the student at the new centre
where he/she wants to join. However, no intra-city transfer will be allowed under any circumstances.

The student will also submit proper details of fee paid at the first centre duly certified from the Incharge of that centre to the new Centre
Incharge where transfer is required. What ever amount of fee or its installments, a student might have paid at first centre, the rest of the
fee installments left as per the details given in the prospectus of the new centre shall be paid at the new centre where transfer is required.

If any student has paid fee in lump sum or in installments and applies for transfer to a centre having higher fee than currently studying
centre, then he/she shall have to pay the difference in fee between two centres whereas if a student after paying fee in lump sum applies
for transfer to some other centre with lower fee than currently studying centre, he/she will not be refunded/paid the difference in amount
of fee between the two centres.

If any student applies for transfer to any other branch / centre, he / she shall have to pay `1000/- towards transfer fee at the time of
submission of application. Normally, the transfer process is completed within a week’s time.

If any student applies for transfer on the due date of fee installment or three days prior to that, then he/she will have to make the
payment at the branch where he/she is currently studying, after which the transfer request will be considered.

Let us say due date of fee is 4th September, and a student applies for transfer on 31st August, it will be considered & transfer certificate
will be issued but if a student applies on 1st, 2nd, 3rd or 4th September or even beyond, then he/she will have to pay the fee at currently
studying centre only after that his/her request of transfer will be considered.

 
 

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