Professional Documents
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http://dx.doi.org/10.5585/iji.v6i2.244
1
Maria Isabel González-Ramos
2
Mario Javier Donate
3
Fátima Guadamillas
ABSTRACT
This paper analyzes the relationship between a company’s technological posture and its commitment
to Corporate Social Responsibility (CSR), as a business performance determinant. From knowledge-
based and stakeholder theories a structural equations model of relationships was established and
statistically tested through SmartPLS on a sample of 76 Spanish firms from the renewable energy
sector. The results of the empirical study suggest that the most proactive companies are able to
develop better relationships with stakeholders and are more committed to CSR than those firms
characterized as being followers or innovation last-movers. Two main reasons are offered in this
paper to justify these results: (1) CSR practices help companies to retain their most highly qualified
employees, which contributes to maintaining their leadership position; and (2) technological leaders
tend to be more highly committed to CSR as a way of collecting valuable knowledge that may be
useful to explore new opportunities through innovation, enabling the firm to respond more flexibly to
market changes and new stakeholders’ needs as well as to changes in their preferences. Moreover,
CSR initiatives will contribute to the development of high-value intangible assets such as corporate
reputation, which in turn will improve a firm’s financial performance.
González-Ramos, M., Donate, M., & Guadamillas, F. (2018). The Effect of Technological Posture and Corporate
Social Responsibility on Financial Performance Through Corporate Reputation. International Journal of Innovation,
6(2), 164-179. http://dx.doi.org/10.5585/iji.v6i2.244
1
University of Castilla-La Mancha-UCLM, Ciudad Real (Spain). Email: < Mariaisabel.gonzalez@uclm.es>
2
University of Castilla-La Mancha-UCLM, Ciudad Real (Spain). Email: < Mariojavier.donate@uclm.es>
3
University of Castilla-La Mancha-UCLM, Ciudad Real (Spain). Email: < Fatima.Guadamillas@uclm.es>
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The Effect Of Technological Posture And Corporate Social Responsibility
On Financial Performance Through Corporate Reputation
RESUMEN
CORPORATIVA SOBRE LOS RESULTADOS FINANCIEROS DE
LA EMPRESA A TRAVÉS DE SU REPUTACIÓN
Este artículo analiza la relación entre la postura tecnológica de la empresa y el compromiso asumido por ésta
en términos de Responsabilidad Social Corporativa (RSC) como determinante de los resultados
empresariales. Desde el punto de vista de las teorías del conocimiento y los stakeholders, se establece un
modelo de ecuaciones estructurales, que es testado estadísticamente a través de la técnica Smart PLS, para
una muestra de 76 empresas españolas del sector de las energías renovables. Los resultados empíricos
sugieren que las empresas más proactivas desde un punto de vista innovador son capaces de desarrollar
mejores relaciones con sus grupos de interés y están más comprometidas con la RSC que aquellas que
adoptan una postura seguidora o de último entrante. Así, este artículo señala dos razones fundamentales
para justificar estos resultados: (1) Las prácticas de RSC ayudan a las empresas a retener a los empleados
más cualificados, aquellos que contribuyen a mantener su posición de liderazgo; y (2) los líderes tecnológicos
tienden a estar más comprometidos con la RSC porque consideran que ésta es una forma de conseguir
conocimiento valioso y útil para explorar nuevas oportunidades de innovación, permitiendo a la empresa
responder de manera más flexible a los cambios del mercado y las nuevas demandas de los stakeholders, así
como a los cambios en sus preferencias. Además, las prácticas de RSC contribuirán al desarrollo de activos
intangibles altamente valiosos, tales como una buena reputación corporativa, que a su vez mejorará los
resultados financieros de la empresa.
Keywords: Technological posture; Corporate Social Responsibility (CSR); Corporate reputation, Financial
performance.
INTRODUCTION
Interest in the relationship between Liao et al., 2018), mainly because non-financial
innovation and Corporate Social Responsibility outcomes of CSR (i.e. corporate reputation,
(CSR) with regard to sustainability has grown in increased employee motivation, or customer
the last few years (Surroca et al., 2010; Reverte satisfaction) have been ignored (Reverte et al.,
et al., 2016). Consequently, it is frequently 2016; Castilla-Polo et al., 2018). On other
argued that CSR should be integrated into occasions it introduces the issue of innovation as
business management models since it is useful to a mediating or moderating variable to explain
justify strategic choices and allows the company more adequately this relationship (Surroca et al.,
to generate valuable strategic intangible assets 2010; Reverte et al., 2016).
(e.g. corporate reputation), while taking For some researchers, such as Reverte et
advantage of the knowledge gained to achieve al. (2016), innovation has a mediating role in the
further innovation (Hart and Sharma, 2004). CSR-performance relationship. This study (based
CSR literature does not offer conclusive on a sample of 133 Eco-Responsible Spanish
results on the relationship between CSR and companies) provides evidence of positive and
business performance (García-Castro et al., 2010; significant direct effects of CSR on both
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costly errors resulting from lack of information For instance, Padgett and Galán (2010) showed
and knowledge (Hawk et al., 2013). that R&D intensity positively influenced CSR.
On the other hand, late movers tend to Wagner (2010) also found that CSR
benefit from the information and knowledge oriented-innovation led to high social benefits.
available following the early movers’ successes Thus, innovations leading to high social benefits
and failures, but they also face high costs are driven by the company’s CSR activities, as
resulting from the pioneers anticipation, such as socially responsible actions enable the company
not being able to choose the prime locations to hire more innovative employees, which in turn
because they have already been taken, they are positively affects the firm’s innovation level
unable to choose the best employees because (Williamson et al., 2006) and thus improves their
they have already been taken on by the corporate reputation. In this sense, proactive
pioneers, they have greater difficulty in companies in CSR tend to be technological
establishing privileged agreements with crucial leaders in their industries and generally surpass
suppliers and in breaking the consolidated those companies which adopt reactive postures
relationships between customers and producers in relation to innovation strategy when it comes
(Lieberman and Montgomery, 1988, 1998; Hawk to carrying out social actions (MacGregor and
et al., 2013). Therefore, bearing in mind that a Fontrodona, 2008). Guadamillas and Donate
technological leadership posture has advantages (2011) even suggest the integration of CSR into
and disadvantages for the company, in this paper the innovation strategy, as innovative actions
we establish that technological leaders who should always be adjusted to the stakeholders’
adopt a significant CSR commitment are able to needs and expectations. In this sense, socially
take better advantage of their leadership responsible behaviour can ensure that
position and so minimize their risks (eg. companies maintain or even improve their long-
attracting the best employees or establishing term innovative results, their reputation and
privileged agreements with suppliers, customers image as responsible companies as well as
and other stakeholders). underpinning their legitimacy with stakeholders,
Although the relationship between CSR who will become implicated with them more
and innovation has been analysed and found to actively in the innovation development process
be significantly positive in many cases (e.g., (Guadamillas and Donate, 2011).
Padgett and Galán, 2010; Wagner, 2010), CSR Other authors, such as Frondel et al.
literature does not provide conclusive results (2007), found that environmental CSR was
about the nature of this relationship, and contributing to the development of strategic
inconclusive findings have been offered by capabilities in many industrial firms, which
scholars (García-Castro et al., 2010; Surroca et enabled them to carry out leading innovation
al., 2010). In some of these papers, CSR has developments based on cleaner production
generally been considered as an explanatory technologies. In line with this approach, Guoyou
variable of the innovation strategy (Bear et al., et al. (2013) found that the demands of
2010). In other cases, innovation strategy has particular stakeholders encouraged companies
been measured by investment in R&D (without to develop CSR activities by means of proactive
considering the technological posture innovation, which in turn resulted in green
viewpoint). Thus, we find a lack of studies that innovations and leadership positioning in
show how innovation strategy (particularly the environmental technologies. Therefore, the
technological posture) can be related to CSR with integration of CSR into innovation strategy is a
a view to improving a company’s performance. dynamic process in which a high socially
Some authors propose a virtuous circle responsible commitment facilitates the
between CSR and innovation that can be useful detection, assessment and analysis of changes in
for both the search for higher profits (the most the stakeholders’ needs and expectations
common reason) and fulfilling those company (González-Ramos et al., 2014).
values that are in line with socially responsible From this perspective, our viewpoint is
measures (MacGregor and Fontrodona, 2008). that knowledge acquired from relationships with
stakeholders can be exploited in the innovative
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Maria Isabel González-Ramos, Mario Javier Donate & Fátima Guadamillas
field (e.g., green innovation) when the company relationship between CSR and financial
is more proactive and pursues a technological performance (Waddock and Graves, 1997;
leadership posture. Thus, we think that the Tsoutsoura, 2004; De la Cuesta, 2004; Porter and
search for technological leadership will increase Kramer, 2006; Hull and Rothenberg, 2008;
the significance of relationships with Castilla-Polo et al., 2018; Liao et al., 2018). The
stakeholders so that valuable knowledge can be fact is that, despite the prolonged efforts to
gathered which can be useful for exploiting demonstrate a positive relationship between CSR
opportunities through innovation. Thus, the and financial performance, research is still largely
company obtains a good reputation in the inconclusive, due to measurement errors,
industry, staying at the forefront of changes and insufficient data, or misspecified models in which
product or process development and thereby variables that may mediate or moderate the
improving its financial performance. relationship are omitted (García-Castro et al.,
Consequently, technological leaders (the 2010; Surroca et al., 2010; Reverte et al., 2016).
most proactive companies) which are able to Some recent studies find a negative
create high-quality relationships with their relationship between CSR and financial
stakeholders, will develop more R&D actions performance. This is the case of Liao et al.
which take advantage of these relationships, for (2018), who seek to clarify the short-term
example, to gain energy efficiency and reduce relationship between Corporate Social
CO2, and will therefore improve their business Performance (CSP) and Corporate Financial
performance. In other words, they will be able to Performance (CFP). The data in this study (based
focus on numerous sustainable development on the construction industry) reveals a negative
practices in an effort to improve their corporate association between CSP and CFP during the six
reputation and their financial performance. Thus, years under study. Findings indicate that
based on the literature review, we establish the international contractors should prioritize the
first hypothesis: CSR on issues which they intend to focus so as to
H1: The more a firm is oriented towards a minimize their financial risks and maximize
technological leadership posture, the greater its future CSR performance. It is thus important to
level of CSR commitment. develop additional research in this direction to
try to clarify the relationship between CSR and
The mediating role of reputation in the financial performance.
relationship between CSR and a firm’s Other empirical studies establish that the
financial performance relationship between CSR and business
performance is mediated or moderated by the
Corporations in all parts of the world have corporate reputation (Bear et al., 2010; Melo
begun to develop an increasing awareness of the and Garrido-Morgado, 2012; Castilla-Polo et al.,
importance of corporate social responsibility 2018). Along these lines, Castilla-Polo et al.
(Liao et al., 2018). CSR is a discretionary (2018) analyse 76 cooperatives in Spain and
allocation of corporate resources towards show that reputation is directly and positively
improving social welfare that serves as a means related to the performance of the cooperatives.
of enhancing relationships with stakeholders These findings are useful for positioning
(Barnett, 2007, p.801). Most companies which corporate reputation as a novel key performance
take an interest in CSR do so from a strategic indicator and a differentiating element.
viewpoint because they consider it to be a very However, other authors such as Yoon et al.
powerful management tool (Porter and Kramer, (2006) point out that CSR does not have a
2006; Surroca et al., 2010; Guadamillas and positive effect on companies that already had
Donate, 2011). bad reputation.
Empirical studies on this subject have Corporate reputation is an intangible asset
evolved from research on what CSR is and why that offers an image of responsibility and
companies decide to implement it, to empirical commitment to stakeholders to cover their
studies that try to prove and explain the expectations. Thus, a company with a good
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1
Removed items are marked with (*)
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Growth3 …average annual growth in sales for the last three years,
compared with the industry average.
ROS1 …average return on sales in the last three years. Waddock and Graves (1997)
ROS2 …average return on sales in the past three years, compared to Zahra and Bogner (1999)
its closest competitors. Tsoutsoura (2004)
ROS3 …average return on sales in the last three years, compared with
the industry average.
ROE1 …average return on equity of your company in the last three
years. Zahra (1996)
ROE2 …average return on equity of your company in the last three Waddock and Graves (1997)
years, compared to its closest competitors. Tsoutsoura (2004)
ROE3 …average return on equity of your company in the last three
years, compared with the industry average.
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Maria Isabel González-Ramos, Mario Javier Donate & Fátima Guadamillas
Convergent validity is defined as the convergence validity criteria of being above 0.6
degree to which concepts that theoretically (Falk and Miller, 1992). Regarding the AVE, all
should be related, are in fact related to each the values are above the recommended
other. So, it is considered that there is threshold of 0.5 (see Table 3). Convergent
convergent validity when items are strongly validity is thus assured for the study’s model.
correlated with their original theoretical For discriminant validity assessment,
construct (Gefen and Straub, 2005). In this Fornell and Larcker (1981) suggested the criteria
model, convergent validity is analyzed by means that the square root of the AVE of a latent
of the loading weight of each indicator (item) on variable should be greater than the correlations
the latent variable (Chin, 1998; Tenenhaus et al., between the remaining latent variables. As Table
2005) and the average variance extracted (AVE). 4 shows, discriminant validity is confirmed for
The higher the indicator’s loading is, the our model, as the square root of the AVE for
greater the evidence of the construct’s validity. each construct was greater than the correlations
In this paper we removed five CSR items involving the construct, as values range from
(CSReco3, CSReco4, CSReco5, CSRsoc1 and 0.625 to 0.825.
CSRenv4) since they did not meet the
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Social Environ.
Econ.
Size 0.152* Activ.
Corp.
0.312*** 0.317*** 0.479*** reputat.-0.045 0.168*
H2a H2b
0.540*** R2=0.291
H1 0.505***
0.480*** Financial
Techn. perform.
CSR
Posture
R2=0.230 R2=0.376
*p<0.05 (t(0.05; 499)= 1.645); ** p<0.01 (t(0.01; 499)= 2.327); ***p<0.001 (t(0.001; 499)= 3.092)
The path coefficients exceed the value of Regarding the predictive power of the
0.3 for all the hypotheses. These results support model, goodness of fit is determined by the
the existence of a close relationship between strength of each structural relationship, analyzed
technological posture, CSR, corporate reputation by means of the R2 value (Falk and Miller, 1992).
and financial performance. In addition, these In Figure 1 we can see all the dependent
hypotheses are accepted with p< 0.001. variables with R2 values higher than 0.1, which
Therefore, we can affirm that the more a firm is seems to indicate that the model has enough
oriented towards a technological leadership predictive power (Chin, 1998).
posture, the greater its CSR commitment is (β = In this regard, technological posture
0.480, p< 0.001). Moreover, the results show explains 23.04% of the CSR’s variance. CSR in
that the greater the company’s CSR commitment turn explains 29.16% of corporate reputation’s
is, the greater their corporate reputation is (β = variance and finally, corporate reputation
0.540, p<0.001) and therefore the greater their explains 27.72% of the variance in financial
financial performance is (β = 0.505, p<0.001). performance.
When we introduce the corporate In order to assess the model’s predictive
reputation in the analysis, the direct relationship relevance it is also necessary to apply the Stone-
between CSR and financial performance ceases Geisser test (Q2). According to Chin (1998), a
to be significant as a result of the total mediator construct predictive power is relevant if the test
effect exerted by the corporate reputation offers values of Q2 >0, which is confirmed for the
between these variables.
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Maria Isabel González-Ramos, Mario Javier Donate & Fátima Guadamillas
Finally, size (measured as the logarithm of innovative area where the company is very
the company’s number of employees) and the proactive with regard to the introduction of new
type of activity (dummy variable) were included products into the market and development of
in the model as control variables. The results technological processes. Therefore, the search
show that both variables have a significant for technological leadership will be reinforced by
influence for financial performance (β= 0.152, p< establishing (good) relationships with
0.001; β= 0.168, p< 0.001). However, the stakeholders deriving from CSR. As a result, new
inclusion of company size and the type of activity products or processes will make the company
into the model does not modify the significance more competitive, improving their corporate
of the relationships between technological reputation and thus improving their long term
leadership, CSR, corporate reputation or financial financial performance. Furthermore, the results
performance for this study. obtained can exemplify how CSR may be used as
a strategic tool in order to be more innovative.
DISCUSSION Although environmental characteristics are
different between countries in certain aspects
Based on this paper’s results, we have (e.g., governmental regulation, innovation
found that there is a significant positive clusters), the perspective of this study is
relationship between CSR and financial universal in the sense that knowledge is the
performance. We can thus state that CSR firm’s main strategic asset (Drucker, 1995) and
development does not only contribute to attract innovation is a source of competitive advantage.
and retain high-quality employees and increase Governments all around the world should
the efficiency of a company, but it also increases be aware of the power of knowledge for
its corporate reputation and thus its financial economic development and they should enact
performance. The reason for this is that political initiatives that contribute to developing
companies adopting CSR improve relationships an environment for knowledge exchange and the
with stakeholders and avoid costly conflicts of generation of trust between agents. Especially in
interest (De la Cuesta, 2004; Tsoutsoura, 2004; industries which are sensitive to CSR aspects,
Freeman et al., 2010). At the same time, they these exchanges will be key elements for firms to
take advantage of their innovative capabilities to be able to achieve competitive advantages based
develop green innovations and improve their on innovation.
corporate reputation (Orlitzky et al., 2003;
Surroca et al., 2010 Castilla-Polo et al., 2018). CONCLUSION
The relationship between technological
posture and CSR mainly benefits green The main contribution of this paper is the
innovations and the development of intangibles proposal of a new perspective on the
assets, such as (good) corporate reputation, that relationship between CSR and innovation
are related to competitive advantages for strategy in which both variables are related in
companies. In other words, relationships with order to create competitive advantages for firms
stakeholders may be better exploited in an and contribute to social welfare.
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Responsibility On Financial Performance Through Corporate Reputation
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