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Swathi (16/04/2019, 11:28:28): Hello Ananda Bhunia, thank you for choosing Cisco.

My name is Swathi. How may I help you today?


Me (16/04/2019, 11:28:55): Please help me
Me (16/04/2019, 11:29:18): How to download cisco product warranty certificate
Swathi (16/04/2019, 11:29:28): Hi Ananda
Swathi (16/04/2019, 11:29:40): Sure i will assist you
Swathi (16/04/2019, 11:30:01): let me introduce my self ,I am the first point of
contact for cisco, My role is to gather information as much as I can and give you
overview of best solution as much as possible.
Swathi (16/04/2019, 11:30:23): I do not have a link to download the link but i can
share you a link to check your warranty details
Swathi (16/04/2019, 11:30:39): https://cway.cisco.com/sncheck/
Swathi (16/04/2019, 11:30:54): Please search with you serial number in this link
Me (16/04/2019, 11:31:10): But how to download it by certificate
Me (16/04/2019, 11:31:26): And also handover to customer
Swathi (16/04/2019, 11:32:53): You are currently chatting with presales team i can
help you with a number to contact our support team who can guide you on this.
Me (16/04/2019, 11:33:08): Sure please
Swathi (16/04/2019, 11:33:09):
https://connectthedots.cisco.com/connectdots/serviceWarrantyFinderRequest?fl=sf
Swathi (16/04/2019, 11:33:17): Hope this link help you in anyways
Swathi (16/04/2019, 11:33:33): And the number to contact support team is
Swathi (16/04/2019, 11:33:42): 000-800-040-1521
Me (16/04/2019, 11:34:36): I have already checked the same but please help me to
give the procedure step by step guide
Me (16/04/2019, 11:35:00): There is only showing warranty day
Swathi (16/04/2019, 11:35:23): Sorry to say Ananda you are chatting with presales
team hence i do not have any information on how to download . but am sure you would
be able to find a solution if you call up to our support team.
Swathi (16/04/2019, 11:35:41): Please contact:000-800-040-1521
Swathi (16/04/2019, 11:36:45): Are you there ?
Swathi (16/04/2019, 11:36:57): Is there anything else you would be looking for ?
Swathi (16/04/2019, 11:39:19): Are you there ?
Swathi (16/04/2019, 11:39:31): I have not heard from you for some time. Would you
like me to keep this chat open for you?
Me (16/04/2019, 11:39:34): Yes
Swathi (16/04/2019, 11:40:04): Is there anything else I can help you with today?
Swathi (16/04/2019, 11:45:42): Hello Ananda Bhunia, thank you for choosing Cisco.
My name is Swathi. How may I help you today?
Swathi (16/04/2019, 11:47:25): Are you there ?

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