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    4 views4 pages

    Module Recreation CLB 4 Checking in Hotel

    Uploaded by

    R TECH
    De

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    © 2009 Manitoba Labour and Immigration, Adult Language Training Branch

    Developed by A. Rajotte

    MODULE PLANNING FRAMEWORK

    THEME: Travel and Recreation

    Module: Checking into a Hotel

    Skills Listening Speaking Reading Writing


    CLB 4 CLB 4 CLB 4 CLB 4

    Real World Task Check into a hotel Check into a hotel Read hotel brochures and Write a short letter /E-mail
    Goals get information needed to requesting information
    choose suitable about booking a room
    accommodation confirming dates by letter or
    email

    Context Information Different choices and services available Importance of location, Importance of confirming
    Focus amenities, and price when arrangements in writing or
    Appropriate ways to end a registration conversation
    booking a room receiving written
    Importance of eye contact confirmation

    CLB Competency/ies I. Social interaction I. Social interaction III. Business/service texts III. Business/service
    messages
     Identify specific factual  Take leave appropriately  Get information from
    details and inferred short business  Convey simple business
    III. Suasion
    meanings in dialogues of brochures... messages as written
    casual small talk …  Request, accept or notes
    leave-taking . . reject goods or services,
    assistance or offer in a
    III. Suasion
    service or sales situation
     Demonstrate
    IV. Information
    comprehension of mostly
    factual details and some  Express preference…
    inferred meanings in
    persuasive oral texts

    1
    © 2009 Manitoba Labour and Immigration, Adult Language Training Branch
    Developed by A. Rajotte

    THEME: Travel and Recreation

    Module: Checking into a Hotel

    Skills Listening Speaking Reading Writing


    CLB 4 CLB 4 CLB 4 CLB 4

    Genre Service Encounter Service Encounter Advertising brochure Business letter; E-mails

    Text Features: Layout, heading Features/layout;


    structure/Features and organization of
    Tone: business-like, semi-
    information in advertising
    formal, few contractions
    brochures
    Differences of formality in
    Recognizing elements of
    business letters versus
    persuasive text in
    email
    advertising information
    Socio-cultural Difference
    between formal and
    informal writing (e.g.
    appropriate
    greetings/closings, etc.)

    Language Focus Vocabulary Grammar Functions Polite requests


    single, double, smoking, Modals of request,
    non-smoking, suite, permission, and
    deluxe, standard, preference
    occupant, check-in, check-
    I would like. . .
    out, wake-up call,
    confirmation #, types of Would prefer
    payments, settle, mini-bar, Would rather
    bell-hop
    Could I
    Grammar WH and Yes/No
    questions Asking and answering

    2
    © 2009 Manitoba Labour and Immigration, Adult Language Training Branch
    Developed by A. Rajotte

    THEME: Travel and Recreation

    Module: Checking into a Hotel

    Skills Listening Speaking Reading Writing


    CLB 4 CLB 4 CLB 4 CLB 4

    Stress and intonation questions with modals


    Recognizing intonation of
    Register - polite requests
    WH and Yes/No questions
    for service

    Language and Listening for key words and Speaking slowly and Skimming and scanning for Asking direct, clear
    Learning Strategies specific details clearly specific information questions to obtain needed
    information
    Listening for polite Spelling out name and Looking up unfamiliar
    formulae address words in a dictionary Using simple sentence
    structures
    Recognizing hotel-specific
    language Using proper punctuation
    Asking for clarification
    and/or repetition where
    necessary

    Essential Skill Focus Thinking Skills - Decision making, Oral communication, Document Use, Numeracy, Writing
     ES- Focused
    Numeracy - Calculate costs of various goods and services, including taxes and gratuities
    Instructional
    Activities

    Teaching Resources Developing Tactics for ESL Library – Everyday ESL Library—Checking Writing for the Real World
    & Materials Listening Dialogues into a Hotel
    Active Listening 2 Bogglesworld role play
    Listen In I
    Randall’s Listening Lab --

    3
    © 2009 Manitoba Labour and Immigration, Adult Language Training Branch
    Developed by A. Rajotte

    THEME: Travel and Recreation

    Module: Checking into a Hotel

    Skills Listening Speaking Reading Writing


    CLB 4 CLB 4 CLB 4 CLB 4

    easy – “Hotel
    Reservations”

    Outcome Listen to a dialogue Role play hotel clerk and Read hotel brochures and Write a letter or e-mail
    Assessment Task between travelers about traveler using role cards. find specific details message to one hotel from
    various hotels and answer Fill out information slips the brochures requesting
    questions according to hotels specific booking information

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