Hello!

I’m Sumanta
Sarathi Biswas
EDUREKA CERTIFIED SALESFORCE ADMINISTRATOR AND
PROGRMMER USING APP BUILDER

398/1 G.T.ROAD; BALLY GANGA APARTMENT; BALLY, HOWRAH - 711201

(916) 391-7418 | | SUMANTA.BISWAS@GMAIL.COM

LINKEDIN: WWW.LINKEDIN.COM/IN/SUMANTABISWAS

Senior Salesforce Developer

An accomplished Salesforce Developer having 3+ years of experience in Salesforce
Customization, Security Access, creating profiles, roles, users, page layouts, and
email services with a powerful record of maintaining client satisfaction and a proven
independent worker, multitasker, and team player. Also having experience in Core Java, J2EE
technologies and Oracle.

PROFILE SUMMARY

✔ Having 8+ years of experience in Application Software Designing, Development, Testing

and Implementation. This involved hands-on-design and development using Force.com
Platform, Database Management System and J2EE technologies.
✔ Extensively worked as a Techno-Functional consultant in providing CRM solution with
excellent business domain experience in Insurance, Financial Services, Health Care, Travel &
Hospitality, Power Communications and Automotive applications.
✔ Experience in development, administration, configuration, implementation, and support of
Salesforce CRM, and Salesforce applications based on Apex Language and leveraging
Force.com Platform – world’s first commercial Software as Service (SAAS) application
running in Cloud Computing Environment.
✔ Extensive experience using Salesforce Administration (SFA), Profiles, Creating Roles,
Page Layouts, Org-Wide default Sharing rules, Work Flows, Approval Workflow,
Reports/Graphs and Dashboards.
✔ Strong Implementation and Integration experience using Custom Objects, Triggers,
workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex
Classes.
Proficient in using meta-data migration tools like Eclipse IDE and Salesforce Apex Data
Loader.
✔ Experienced in integration of Salesforce.com with external applications by using Web
Services API, Metadata API, SOAP and IBM WebSphere.
✔ Strong knowledge and experience in SFDC Configuration (Quick Actions, Page layout
customization, Formula fields, Validation rules, Custom fields and objects).
✔ Expertise in SFDC Development using Lightning Application. Developed Lightning
Component Framework and also built Lightning component using aura framework. Built
reusable UI/UX components with lightning component framework.
✔ Capable of rapidly learning new technologies and processes, and successfully applying them
to projects and operations.
TECHNICAL SKILLS (Salesforce)

CRM TOOLS: Salesforce.com

SALESFORCE TECHNOLOGIES: Apex Classes, Test Classes, SOQL, SOSL, Visual Force,
Lightning pages (Pages, Component & Controllers), ETL, S-Controls, Triggers, Custom Objects,
Web services, Validation Rules, Work Flows, Dashboards, Reports, Sandbox development and
Testing
SALESFORCE API TOOLS: Eclipse, Apex Explorer, Offline Edition, App Exchange, Data
Loader

TECHNICAL SKILLS (Others)

LANGUAGES: Java, PL/SQL, Ajax, C#

OPERATING SYSTEMS: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 /
2008, Macintosh, Linux, UNIX
WEB TECHNOLOGIES: Web Services, XML, HTML, XHTML, CSS Dreamweaver, Java Script,
Servlet, Bootstrap, JQuery, OOD
Version Control Tools: CVS, Clear Case, Subversion, VSS, GIT
Web services: SOAP, WSDL, XML, JSON, REST
Databases: MS SQL Server 7.0, Oracle 10g/9i/8i, MS Access

PROFESSIONAL EXPEREINCE

PROFESSIONAL EXPEREINCE SUMMARY (Key Projects)

Project Brief Client Industry Role and Key Salesforce

responsibilities Technology Used
Implementation Revstream Information Sr. Salesforce  Salesforce
of Enterprise Technology Developer  Force.com
Management  Apex
System on  Visualforce
Force.com
Implementation First Data Banking & Sr. Salesforce  Salesforce
of Revenue Financial Developer  Force.com
Recognition Services  Apex
Product on  Visualforce
Force.com
Migration of data Novartis Health Care Salesforce  Apex
from one Developer  Visualforce
salesforce  Apex Data Loader
instance to  Salesforce to
another Salesforce(S2S)
Implementation Office Retail Salesforce  Trigger
of cloud based Depot Developer  Apex Scheduler
Account &  Batch Classes
Product
Management to
the client

Professional Experience Detail (key projects):

Implementation of Enterprise Management System, Revstream

Jun 2018 - Ongoing
Cognizant Technology Solutions, Kolkata, Sr. Associate – Projects

The organization needed a Force.com cloud application which could centralize all of its
enterprise management processes, e.g. recruitment, operations, sales, etc. In the Recruitment
Module, for example, to track recruitment data, custom objects such as the following were
created: Position, Candidate, Job Application, Review, Job Posting, and Employment Website.
Security and sharing rules were built into the app to control what specific users can or can't
see. Work‐flow and approval processes were put in place to automate relevant business
processes such as triggering alerts, submitting for executive approval, etc. Detailed Custom
Reports (with filters, conditional highlighting, subtotals, and charts) and Dashboards (with
different components on a single page) were created to facilitate recruitment data overview
and drill‐down. Visualforce was used to create custom user interfaces as per the client's
business needs.

Roles & Responsibilities

✔ Performed the role of Salesforce Developer in the Organization

✔ Expertise in advanced APEX/Visualforce development, including high volume data
processing, managed packages, community portals, SSO, Canvas applications and metadata
API
✔ Designed and developed SFA based Application on Froce.com Platform in Salesforce.com
environment with Apex programming language at backend and Visual Force pages as user
interface

Technologies: Salesforce, Force.com, Apex, Visualforce

Implementation of Revenue Recognition Product, First Data

Oct 2017 – Jun 2018
Capgemini Technology Services India Pvt Ltd, Kolkata, Consultant

This application built from scratch on force.com platform, includes the revenue amortization
process, High chart dashboards and VF reports. Force.com platform system take input as
subscription/Transactions from third party system through integration and do the amortization
on force.com to show the revenue recognition .
Roles & Responsibilities

 Requirement gathering from onshore team and analysis of the same.

 Involved in object model design for high volume data.
 Setup various Custom Objects, Tabs, validation rules on the Fields, Page layout setup.
 Designed, developed and deployed Apex Classes, Custom Controller and Apex Triggers for
various functional needs in the application.
 jQuery usage in VF page for ease look.
 Dashboard development using High charts.
 Review code of peer members.
 Unit Tests and code coverage according to Force.com best practices
 Handled team meeting, Onsite meeting and status update reporting.

Migration of data from one salesforce instance to another, Novartis

Jan 2017 – Oct 2017
Capgemini Technology Services India Pvt Ltd, Kolkata, Consultant

The project was to migrate data from one salesforce instance to another using a tool, such as
Apex Data Loader and natively supported feature of the force.com platform namely salesforce
to salesforce(S2S). We migrated standard objects such as Account, Contact, Opportunity,
Case, Case Comment, Lead, Solutions, Attachments, Task, Event, TaskRelation, EventRelation,
Campaign, CampaignMember, OpportunityProduct, Schedule, Document etc. using Apex Data
Loader as we wanted to keep system audit fields such as created by, created date,
lastmodified by and last modified date same both in source and target organization. For this
we had to raise a case with salesforce support to enable audit fields before migration.

Roles & Responsibilities

We executed the following steps to migrate standard objects using Data Loader.

 Defined a formula field in the source org in each of the objects we migrated to hold the
record id of the object. This was to match the records in source as well as in the target
org.
 Extracted data from the source salesforce org.
 Replaced the old master as well as lookup values with new values using VLOOKUP
function in Microsoft Excel.
 Created custom fields in the target org in each of the objects to hold the old record ids
i.e. the record id of the source org.
 Uploaded the data to the target salesforce org using Data Loader.

Technologies: Apex, Visualforce, Apex Data Loader, Salesfroce to Salesforce (S2S)

Implementation of cloud based Account & Product Management, Office Depot

Jan 2016 - Dec 2016
Capgemini Technology Services India Pvt Ltd, Kolkata, Consultant

This project is mainly based on Account and Product management. This modules we are
having Interfaces with two third party system. I particularly handled Interfaces design,
Visualforce development, Triggers, Apex schedulers and Batch Classes.

Role and Responsibilities:

 Involved in requirement analysis and Design phase.

 Involved in customization and configuration of application.
 Involved in data mapping.
 Involved in writing windows scheduler batch classes for interfaces.
  Involved in developing complex business logic based on apex class, trigger, visual force
page and workflow Creation.
 Deployment from Sandbox to Production using ANT tool and Eclipse

Technologies: Trigger, Apex Scheduler, Batch Classes

Zensar Technologies, Pune, MH Feb 2008 - Jan 2012

Sr. Software Engineer

Enhanced and expanded the digital marketing platform for automotive manufacturers and dealers in North
America while creating a more efficient engineering process for this wholly-owned subsidiary of ABB Inc.

Zinfi Software System, Kolkata, WB Oct 2007 - Jan 2008

Sr. Software Engineer

Hired to provide web programming services to a variety of clients including Samsung, Rogers and, and Bell.
Designed, built, and maintained websites and related software.

Tech Mahindra, Pune, MH Oct 2005 - Jul 2007

Sr. Software Engineer

Designed, developed, documented, refined and maintained web applications in a Java/J2EE-centric environment
for this major law firm Jones & Smith LLC.

ACADEMIC DETAILS/CERTIFICATIONS

Master of Business Administration in General Management Dec 2012

Educatis Graduate School of Management, Switzerland

Post Graduate Diploma in Systems Management Mar

2001

NIIT Ltd

Bachelor of Commerce Jun

1996
Calcutta University

REFERENCES

References available upon request.

EMPLOYMENT CHRONICLE