RESUME

ANUJA KHARE
Mobile: 09971754627
E-Mail: anujakhare16@gmail.com

Seeking assignments in Marketing and Client Relationship Management with an organization of repute.

Summary

 A result oriented professional with approximately 5+ years of experience in Marketing, Client Relationship
and account management.
 Analyzing project requirement to accomplish the goals in given time frame.
 Coordinate effectively with team players and find out the appropriate solutions accordingly to the problem to
give the best service.
 Hands on experience in implementing marketing strategies, contributing towards enhancing business volumes
& growth and achieving profitability norms.
 Building & maintaining healthy relationship with customers by resolving their queries & providing the best
quality services.
 Having experience in account management and worked as the face of the company for the customers.
 Experience in resolving project related issue by coordinating with team & management.

Organizational Experience

November 2018 to present EcoSEOexperts as Account Manager (Account Management, Client

Relationship Management)

Role:

 Working on different new strategies with team to provide best services.

 Give day to day progress report to clients and understand their need to provide quality services.
 Coordinate with team and discuss ways to get profitable results in project.
 Doing in depth research of client needs to provide best results.
 Acted as liaison between team and clients in order to identify needs and define best solution for projects in
given time frame.
 Having discussion on different digital marketing platforms like SEO and Adwords to get desired goal for the
project.
 Managed day to day business interactions.
 Coordinate with Adwords team on different campaigns to get desired results.
 Develop proposals and different documents & reports to show the end result to client and make them
understand about our services in detail.
 Working with team and having discussion on different marketing platforms like SEO, SMO campaign to resolve
the issues and retain the clients.
 Help in resolving different issues in project to retain the customer and provide best solutions.
 Develop different project related documents with team which need to provide to clients to show the growth or
status of a project.
 Maintaining relationship with clients and retaining them by providing satisfactory services.
July 2015 – September 2017 Ecrulogic Technologies, NOIDA as Client Relationship Officer (Project
Management)

Role:
 Maintaining the relationship with existing client and working with all efforts for their satisfaction.
 Examining the daily progress on project for the best quality services.
 Having discussion on different digital marketing platforms like SEO and Adwords to get desired goal for the
project.
 Working with team and having discussion on different marketing platforms like SEO, SMO campaign to resolve
the issues and retain the clients.
 Coordinating with team on SEO tool like Analytics to analyze results and providing best service to customers.
 Communicating with clients, team and management on strategy, results & timeliness.
 Putting efforts to retain the customers and maintaining the long term relationship with them.
 Giving assistance to clients for the best outcome and get out the best solutions of any problem.
 Working as a bridge between client & team and coordinating with team to execute the plan successfully.
 Evaluating the results and discussing with team to implement the plan accordingly for the best results.
 Effectively coordinate & assist the project team to complete the tasks on time.
 Working collaboratively with teammates and served as an active trainer as well.

Dec’12 -July 14 E2 Solutions (Pensamedia Group), New Delhi as Assistant Manager (BD & Marketing)

Role:
 Preparing & implementing new pricing strategies for approaching new clients.
 Building & maintaining professional internal & external relationships that meet company’s quality norms.
 Understanding the requirements of a client and provide appropriate solutions accordingly.
 Providing quality service to both potential and existing customers.
 Spearheading clients with specific needs and providing them quality tested services within given time period.
 Responsible for checking, editing & approving data supplied from external sources to ensure that it meets set
standards.
 Extending best after sales services to existing clients for creating new opportunities & business and enhancing
relationship with them.
 Checking the quality parameters, to ensure & provide the satisfactory level of services to the customers.
 Doing research through various ways to find out the prospective clients & prospects for the company.

Aug’11-Jun’12 Clearpath Technology, New Delhi as IT Sales Officer

Role:
 Effectively communicating & illustrating the services in detail to make new clients and building the relationship
with them.
 Maintaining the relationship with existing clients and generate revenue & growth for the company.
 Understanding & providing different options or alternative solutions to the clients as per their requirements.
 Managing sales & business development and making effective sales packages to attract the customers.
 Enhancing relationship with existing clients by providing them best after sales services so as to create new
opportunities for business.
 Planning & coordinating with the hierarchy from lower to middle level to provide the best quality services to
our customers.
 Writing, editing & maintaining the sales proposals by understanding the customers’ wants and approaching
them accordingly.
Sep’10-Jun’11 Inizer Technologies Pvt. Ltd., NOIDA as Business Development Executive

Role:
 Identified business opportunities, potential markets & productive clients to enhance the reach of the company.
 Responsible for approaching prospective clients by cold calling & mailing.
 Delivered information regarding services and terms& conditions of the company through suitable proposals.
 Involved in negotiating and convincing clients in relation to terms & conditions of company to generate optimum
profitability.
 Resolved various kinds of queries and maintained excellent relationship with existing/new clients.
 Effectively doing the research through various sources to find and analyze the prospective clients for the lead
generation.

Aug’09-Jan’10 Crayons Advertising Pvt. Ltd., Lucknow as Office Executive

Role:
 Developing daily/weekly transaction data and reports for different departments as per their standard formats.
 Answering to the daily queries/ complaint mails by customers quickly.
 Maintaining all types of administrative work.

Certification

 Digital Marketing Certified Associate from Simplilearn.

Academic Projects & Reports

 Industrial Report on Analysis on Tourism Industry in India

 Field Survey Report on Youths’ Preference Towards Branded Cosmetics
 Dissertation on Increasing Importance of Service Marketing Mix in Hospitality Sector

Training/Internship

Title: Comparative Study of Products and Services of Kotak Mahindra Bank with Yes & Axis Bank
Organization: Kotak Mahindra Bank, Lucknow
Duration: 2 months

Education

2009 PGDM in Marketing from School of Management Sciences, Varanasi, University with 70.04%
2007 B.Sc. (Biology) from C.S.J.M. University, Kanpur with 65%

Skills & Competencies

 Good Interpersonal & Time Management Skills

 Listening & Understanding skills
 Well versed with MS Office & Internet Applications

Personal Details
Date of Birth: 16th December, 1986
Languages Known: Hindi, English
Address: House No. 182, 2nd Main Road, Near Gudde Ganesh Temple,
Kamalanagar, Bangalore -560079