Professional Documents
Culture Documents
Apple®
Name:
Alex Querecuto.
C.I: 28.262.479.
Fift Trimester.
What Is Apple
History
C.E.O
Logo Analysis
The Company's products and services includes iPhone, iPad, Mac, iPod,
Apple Watch, Apple TV, a portfolio of consumer and professional software
applications, iPhone OS (iOS), OS X and watchOS operating systems, iCloud,
Apple Pay and a range of accessory, service and support offerings.
Marketing
Apple designs Macs, the best personal computers in the world, along
with OS X, iLife, iWork and professional software. Apple leads the digital music
revolution with its iPods and iTunes online store. Apple has reinvented the
mobile phone with its revolutionary iPhone and App store, and is defining the
future of mobile media and computing devices with iPad.
Apple has a very smart retailing setup. It has around 450 stores within
the US. And these retail outlets are such that they are more focused in helping
the customer and making him comfortable with using Apple rather then selling
the product and stuffing the product down customers throat.
Apple has also introduced the Apple Genius Bar, which is a walk-in
service center and can help any customer in problems they are facing in
MacBook or Iphone or Ipad. Overall, the company owned Retail and Service
outlets are great.
Apple has several competitive advantages over its competitors:
Superior technology products – Macbook and Iwatch are clearly leaders in
their market space because of the OS and the technology used.
Brand equity – Apple has repeatedly taken the top spot for its brand
equity and has a cult following since ages.
Revenue over time – Apple has deep pockets due to its high margins.
R&D – A major competitive advantage of Apple is the amount it spends
on R&D keeping its eyes on the future rather than on the present.
Commercial Relations
Social Networks
In Instagram: @Apple.
In Facebook: Apple.
In Twitter: @Apple.
In Youtube: Apple.
Website: https://www.apple.com/us/
Target Audience
Buyers Persona