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(nhau/lẫn nhau)

g g

i i

a
âun
j

1. Welcome to

2. These are my colleagues, Valerie ...


This is my ...

I'm looking forward to seeing some of the sights


...
(3+4)

5+6

7 -> 11
We have a solid client base in France. We aim to only accept
contracts where we can be sure of providing a top-quality service
d

to

myself
séc rơ trì
This

have

delay/problem

time/visit/trip believe

forward seeing/visiting
have
need
is looking
is launching
does want
are looking

This is

--> Is your hotel comfortable?


Let's begin
aim to

want/hope to see
--> counter-proposal

--> diplomatic language


I'd like to propose that

I suggest that

That sounds ok
I am afraid I have some reservations about

Could

I understand your concern


I'm afraid it's not really possible

Perhaps a better idea would be


That sounds reasonable
Yes, I can agree to that

fine

Accepting proposal Rejecting Making counter Making proposal


proposal
I am afraid I have some reservations about moving from my project

I understand your concern

I'm afraid it's not really possible to have just one person on that project

we stay
suggest that
propose
moving
S+ v0

Ving / that + S + V0
(1) that + S+ V0 / (2) Ving

Ving / that S + Vo
S+ V0

That's not really possible, I'm afraid.


I'm sorry, but that's not really acceptable.

That's rather more than we wanted to spend.


We would appreciate quicker delivery.
Make partner feel important
Show respect, Let them feel solution is their idea

Let them do the talking Be a good listener

Check and clarify Prove you are listening, to read between the lines

Talking terms of their interests show how agreement can


be of benefit to both parties
If you can guarantee that

then we will accept the proposal

Providing (that)
Provided
we would

If you can
....have been followed
we will do our very best
toavoid that

provide with standard amount


I'm sorry, did you say that...?

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