The Smart Uploader User Guide

Table of Contents

Overview ........................................................................................................................ 2
Connecting the Smart Uploader Cable............................................................................. 4
Installing the Smart Programmer V3.0 Tool .................................................................... 5
Getting the Software File ................................................................................................ 7
Getting the Calibration File (PC board replacement only) ............................................... 8
Replacing the PC Board: Software and Calibration Upload ........................................... 10
Upgrading the Software Version: Software Upload ....................................................... 16
System Type Verification.............................................................................................. 21
Troubleshooting ............................................................................................................ 22
Catalogue numbers for Smart Systems .......................................................................... 27

The Smart Uploader User Guide MERCK MILLIPORE Page 1 of 27

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Overview

Introduction The uploader tool Smart Programmer V3.0 is a computer program that must
be used when performing one of the following cases on a Smart range
Direct-Q, RiOs-DI, RiOs, Synergy, Simplicity or ICW-3000 system:

Case 1: Case 2:
PC board replacement Software version upgrade

You need to perform a You need to perform a

• Software file upload* • Software file upload*

• Calibration file upload**

NOTE:
A new PC board does not have any software or calibration data on it.

*The software file is obtained from the Field Service Support Database.
**The calibration file is obtained from the LWD Test Bench Manager
Database. This database CANNOT be replicated, therefore you need a
Millipore network connection to download the file.

Continued on next page

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Overview, Continued

Tools needed The tools needed to perform an upload are:

Item Go to
1 A computer Page 4
(with Windows XP or Windows 7)
2 An RS232 serial port on the computer Page 4
(or a validated RS232/USB adaptor, refer to the
troubleshooting section)
2 The Smart Uploader Cable Page 4
(Millipore reference FTPF07908)
3 The Smart Programmer V3.0 Page 5
(from the Field Service Support Database)
4 The software file Page 7
(from the Field Service Support Database)
5 The calibration file (PC board replacement only) Page 8
(from the LWD Test Bench Manager Database)

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Connecting the Smart Uploader Cable

Millipore The Smart Cable is needed to connect a computer to a system. The Millipore
reference reference for the Smart Uploader Cable is FTPF07908. The cable ends in a
4-pin Molex connector and in a 9-pin RS232 connector. If your computer
does not have a RS232 port refer to the troubleshooting section.

Procedure To install it, follow the procedure below:

Step Action Where
1 Unplug the power cable of Behind the system.
the system.
2 Locate and unscrew the 4
screws at the back of the
system.
Remove the back cover
until you can access the
inside of the system.

3 Locate the 4-pin Molex

output of the PC board. This
is located on the left side of
the power entry module.

It is also located on the right

side of the tank level sensor
cable.

4 Connect the 4-pin Molex

connector of the cable to the
4-pin Molex output of the
PC board.

Connect the RS 232

connector to the computer.

NOTE:
If your computer does not
have a RS232 port refer to
the troubleshooting section.

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Installing the Smart Programmer V3.0 Tool

What is it The Smart Programmer V3.0 tool is the computer program used to upload a
software and calibration file onto the PC board.
The installation setup file SmartUploaderSetupV3.exe needs to be installed on
your computer in order to use the Smart Programmer V3.0 tool.

Procedure Before installing the new software Smart Programmer V3.0 tool, make sure
that the software Smart Programmer V2.4 is removed (if previously installed
on your computer).

Step Action
1 Go to the Control Panel  Select Add or Remove Programs
2 • Select the Smart Programmer file  Click on Remove
• If the Smart Programmer file is not shown  Delete the
Smart Programmer V2.4 icon from the desktop
To install the Smart Programmer V3.0 on your computer, follow the procedure
below:
Step Action
1 Go to the Field Service Support Database  O&M manuals 
Others  Uploader Software  Smart Platform
2 Save the SmartUploaderSetupV3.exe file from the database onto
your computer.
3 Double-click the
SmartUploaderSetupV3.exe
file.

For installation, select the

destination folder and
Click on Next

4 When the installation is

completed, click on
Finish.

Continued on next page

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Installing the Smart Programmer V3.0 Tool, Continued

Procedure
(continued) Step Action
5 The Smart Programmer V3.0 can be accessed by clicking on the
desktop icon.

Make sure your laptop is connected to the

water system before running the Smart Programmer.
If not, the below error message will be displayed.

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Getting the Software File

What is it The software file is the operating software of the system.

Where to find it The software file (file type .s19) is obtained from the Field Service Support
Database.

Procedure To obtain the software file from the database, follow the procedure below:

Step Action

1 Go to the Field Service

Support Database.

2 Select Software 
Select Smart system

3 Save the software file

(file type .s19) on your
computer.

Example shown:
Software version V3.80
for Direct-Q or RiOs-DI
systems only

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Getting the Calibration File (PC board replacement only)

What is it The calibration file contains the default calibration values specific to the
system.

Where to find it The calibration file (file type .cal) is obtained from the LWD Test Bench
Manager Database.

Note:
A network connection to Strasbourg server is needed to generate the
calibration file. A replicated copy of the database does not work.

Procedure To obtain the file from the database, follow the procedure below:

Step Action
1 Go to the LWD Test
Bench Manager
Database.

If you do not have the icon on your Lotus workspace, then go to :

File  Database  Open
 Select server:
Strasbourg01/EU/Millipore or WWApps01/NA/Millipore
 open LWD Test Bench Manager Prod.nsf

2 Click on the button Create a calibration file *.cal.

Continued on next page

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Getting the Calibration File (PC board replacement only),
Continued

Procedure
(continued)
Step Action

3 • Click on
1- Choose system
− Select system by selecting the catalogue number then the lot
number then the serial number (click on the arrows)
Refer to the reference list at the end of this document if needed

• Click on
2- Create the file .cal
The calibration file is automatically saved on your C:\ drive. The
filename contains the catalogue, lot and serial numbers.
Exemple: ZRQSVP030 – F5EN91285 – F5EN91285I.cal.

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Replacing the PC Board: Software and Calibration Upload

Before you When a new PC board is installed on a Smart system, the software and
upload calibration files need to be uploaded onto the PC board.
Before performing the upload procedure, you must have:

• installed the Smart Programmer V3.0 tool on your computer:

• obtained the software file from the Field Service Support Database
• obtained the calibration file from the LWD Test Bench Manager
Database (server connection required)
• connected the Smart Uploader Cable between the system and the
computer

Make sure your laptop is connected to the water system before

running the Smart programmer. If not, the below error message will be
displayed.

Upload To upload the software and calibration files, follow the procedure below:
procedure

Step Action

1 Plug the power

cord into the
power outlet.

The system
display looks like
this.

Continued on next page

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Replacing the PC Board: Software and Calibration Upload,
Continued

Step Action
2 Click on
Connect
Device.

The system
display now
looks like this.

3 Go to the File
Identification
box.

Click on Load
File.

4 Select the
system software
file (file type
.s19).

Click on Open.

Continued on next page

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Replacing the PC Board: Software and Calibration Upload,
Continued

Step Action

5 Click on Device
Configuration.

6 Scroll the
Selected Model
menu and select
the system type.

If your system
has a UV lamp,
then check the
UV present box.

7 Click on Prog.
Device.

This step will

take about 90
seconds to be
completed.

Continued on next page

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Replacing the PC Board: Software and Calibration Upload,
Continued

8 Click on OK.

The software file

is successfully
uploaded onto the
PC board.

ATTENTION

Do not click on Disconnect device after this step. If it is pressed here, then the system
display will be in alarm mode (“err cal” will be displayed).

To get out of the alarm mode err cal, you must:

• go to page 15 and follow steps 1 and 2 (to re-establish communication between

the system and the computer)
• go to page 9-13 and follow steps 3 to 14 (to re-start the upload procedure)

9 Go to the
Calibration file
box.

Click on Load
File.

Continued on next page

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Replacing the PC Board: Software and Calibration Upload,
Continued

10 Select the
calibration file
(file type .cal).

Click on Open.

11 Click on Upload
Config.

Continued on next page

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Replacing the PC Board: Software and Calibration Upload,
Continued

Step Action

12 Click on OK.

13 Click on
Disconnect
Device.

14 The system restarts automatically.

The system can now be used.

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Upgrading the Software Version: Software Upload

Before you When a new software version is released, the new software file needs to be
upload uploaded onto the PC board.

Before performing the upload procedure, you must have:

• installed the Smart Programmer V3.0 on your computer:

• obtained the software file from the Field Service Support Database
• connected the Smart Cable between the system and the computer

Upload To upload the software file, follow the procedure below:

procedure

Step Action

1 Unplug and
re-plug the power
cord into the power
outlet.

The system restarts

automatically.

Be prepared to click on Connect Device anytime during the LSt

ATTENTION
display countdown timer. This is a 10-second timer.

Continued on next page

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Upgrading the Software Version: Software Upload, Continued

Step Action

2 Wait for the 6th

start-up display LSt
to be shown.

Click on Connect
Device anytime
during these 10
seconds.

The system display

now looks like this.

3 Go to the File
Identification box.

Click on Load File.

Continued on next page

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Upgrading the Software Version: Software Upload, Continued

Step Action
4 Select the system
software file (file
type .s19).

Click on Open.

5 Click on Device
Configuration.

6 Scroll the
Selected Model
menu and select
the system type.

If your system
has a UV lamp,
then check the
UV present box.

Continued on next page

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Upgrading the Software Version: Software Upload, Continued

Step Action

7 Click on Prog.
Device.

This step will

take about 90
seconds to be
completed.

8 Click on OK.

The software file

is successfully
uploaded onto the
PC board.

Continued on next page

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Upgrading the Software Version: Software Upload, Continued

9 Click on
Disconnect
device.

10 The system restarts automatically.

The system can now be used.

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System Type Verification

System type The system will have an incorrect behaviour if the system type is wrong.
verification The System Type is the second Display Screen shown after powering ON the
system.

What does the The system type code is made of 3 digits:

code mean?
CODE DIGIT “X” “X” “X”
What it means: SMART System Type UV option
Platform Number
Value Range 1 1 = Direct-Q 1 = UV
2 = RiOs-DI 0 = no UV
3 = RiOs
4 = AFS
5 = Synergy and
ICW-3000
6 = Simplicity

CODE NUMBER WHAT IT

This display belongs to a MEANS
Direct-Q UV in the Smart
Platform: 111 Direct-Q UV

110 Direct-Q

121 RiOs-DI UV

120 RiOs-DI

130 RiOs

141 AFS UV

140 AFS

151 Synergy UV
or ICW-3000

150 Synergy

161 Simplicity UV

160 Simplicity

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Troubleshooting

No RS232 If your laptop does not include an RS232 port, then you should use the following
port on PC accessories to add a RS232 port to your laptop:

• Europe only

Picture Type Name Dell Part

Number
Docking E-Legacy Port for E-latitude 452-10819
Station ONLY for FSE

Extension MALE TO FEMALE SERIAL A1135974

Lead CABLE-ONLY FOR FSE

IMPORTANT: The uploader cable CANNOT be connected properly to the

Docking Station without the extension lead

Ordering information:
Both items are available from Oracle iProcurement (DELL B2B Store), make
sure you have access and follow the procedure below:

Step Action
1 Type the following address in your browser:
http://millitwister.millipore.com/oracle/oracle11i.nsf
2
Click on:
3 Enter Username and Password
4 Select XX Internet Procurement (XX = your location)
5 Click on:

6 Click on :

7 Select Country (ex: France for FR IProcurement or United Kingdom

for UK IProcurement) and press Submit
8 Both items can be found in the Latitude E accessory page (bottom
left)

Continued on next page

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Troubleshooting, Continued

No RS232 port • US only

on PC
(continued) Picture Type Name Dell Part
Number
Docking E-Legacy Extender for 430-3115
Station Select Dell Latitude E-
Family Laptops / Precision
Mobile WorkStations
Extension Male to Female DB-9 A0541025
Lead Serial Extension Cable –
10ft

IMPORTANT: The uploader cable CANNOT be connected properly to

the Docking Station without the extension lead

Ordering information:
Both items are available from Oracle iProcurement (DELL B2B Store)
The ordering procedure is similar to the European one except Dell
Corporation becomes Dell Inc. (US).
The extension cable is located in “Accessories” and the E-Legacy Extender
can be found in "Accessories”/”E Series Docking Solutions”.

Continued on next page

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Troubleshooting, Continued

No RS232 port • Rest of the world

on PC
(continued) If those 2 parts are not available in your country, a standard USB to Serial
adaptor can be used.

Picture Type Example of Supplier

Standard USB-to-Serial Belkin
Adaptor
(RS232 DB9 male)

The following procedure should be followed:

Step Action
1 Install adaptor’s driver as per instructions
2 Reboot laptop
3 Click on the start menu button
4 Open “Control panel”
5 Open “System”
6 Open the “Hardware” page
Open “Device manager”

8 View “Devices by type”

9 Expand “Ports”
10 Check that the RS232/USB adaptor is associated with COM1
11 Click “OK” twice
12 Close the Device Manager window
13 Click “OK” in the “system properties” window
14 Close the “control panel” window

Continued on next page

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Troubleshooting, Continued

Time Out error A time out error can be caused by a faulty cable connection and also by a
communication port issue.
If a standard RS232/USB adaptor is used, it has to be associated to COM1.
NOTE: the E-Legacy port ALWAYS uses COM1.

If the RS232/USB adaptor is associated with a different COM port, then the
following procedure should be followed:

Step Action
1 In “Ports” right click on the RS232/USB port
2 Select “Properties”
3 Select “Port Settings” tab
NOTE: This is where the speed settings can be modified
4 Click on “Advanced”
5 Select COM1 in the “COM Port number” list, even if COM1 is
already used
6 Click “OK” twice
7 Close the Device Manager window
8 Click “OK” in the “system properties” window
9 Close the “control panel” window

Continued on next page

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Troubleshooting, Continued

Adaptor not If a RS232/USB adaptor is used and the RS232/USB adaptor is not visible in
visible in the “Ports” section, then the following procedure should be followed:
“Ports”
Step Action
1 Check the name of the adaptor on the installation CD or on the
adaptor’s box, compare with names in “Ports”
2 If the adaptor still cannot be found then re-install the adaptor’s
driver

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Catalogue numbers for Smart Systems

Ordering The different catalogue numbers are listed below:

information
System Catalogue number
Direct Q ZRQS0P030
Direct Q UV ZRQSVP030
Rios ZR0S0P030
Rios DI ZRDS0P030
Rios DI UV ZRDSVP030
Rios DI Clinical ZRDSVCL30
Simplicity SIMS00000
Simplicity UV SIMSV0000
Synergy SYNS00000
Synergy UV SYNSV0000
ICW-3000 SYNSUV0IC

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