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Release Notes
January 2019
The drive support package contains drive firmware updates for EMC Isilon clusters.
l Drive support packages ..........................................................................................2
l System requirements..............................................................................................2
l New features and resolved issues........................................................................... 3
l Supported drives.................................................................................................... 4
l Supported bootflash drives................................................................................... 13
l Known issues.........................................................................................................14
l Install the FRU package (CTO only)...................................................................... 14
l Check for mediascan jobs......................................................................................16
l Install a drive support package.............................................................................. 17
l View drive firmware status.................................................................................... 18
l Update the drive firmware.....................................................................................18
l Verify a drive firmware update.............................................................................. 19
l Update the as-built record (CTO only)................................................................. 20
l Remove the FRU package from the node............................................................. 20
l Where to go for support........................................................................................ 21
l Simultaneous drive firmware updates.................................................................... 21
Drive support packages
For clusters running OneFS 7.2.0.0 and later, install a drive support package to update
the drive firmware of your drives to the latest supported versions.
The drive support package also updates the following information about the drives in a
cluster:
l List of supported drives
l Drive firmware metadata
l SSD wear monitoring data
l SAS and SATA settings and attributes
System requirements
Your OneFS version determines the procedure you will follow to update your drive
firmware.
The following table contains node types in the column on the far left and OneFS
versions in the header of the table. Match your node type to the OneFS version you
are running to determine the procedure you should follow to update your drive
firmware. You can read explanations for each procedure following the table.
7.2.0.0 to 7.2.0.1 7.2.0.2+ 8.0+ 8.1.0.0 or
later
Bootflash DSP/Simultaneous DSP/NDFU DSP/NDFU DSP/NDFU
Bootflash
This row in the table above refers to nodes that contain bootflash drives, but are not
Generation 6 nodes. Nodes from the following series contain bootflash drives:
l HD400
l NL400
l NL410
l S200
l S210
l X200
l X210
l X400
l X410
OneFS 7.2.0.0 to 7.2.0.1
Install the latest drive support package using the simultaneous drive firmware
update instructions that are located after the Where to go for support section at
the end of this document.
OneFS 7.2.0.2+
Install the latest drive support package using the non-disruptive (NDFU)
instructions in this document.
OneFS 8.0+
Install the latest drive support package using the non-disruptive (NDFU)
instructions in this document.
Generation 6
This row in the table above refers to Generation 6 nodes:
l F800
l H600
l H500
l H400
l A200
l A2000
OneFS 7.2.0.0 to 7.2.0.1
Generation 6 nodes are not compatible with these OneFS versions.
OneFS 7.2.0.2+
Generation 6 nodes are not compatible with these OneFS versions.
OneFS 8.0+
Generation 6 nodes are not compatible with these OneFS versions.
Supported drives
The following table lists all the supported drives and drive firmware.
Note
HGST 6 TB drives are supported only for clusters running OneFS 7.2.0.0 and later.
The HGST Ultrastar He8 8 TB FIPS SAS SED, HGST Aries-HC 8 TB, Seagate
Enterprise 6 TB SATA, and Seagate Enterprise 6 TB SED are 4kn drives and are
supported only for clusters running OneFS 8.0 and later.
Supported drives 5
Manufacturer Series Capacit Model Firmware
y revision
HGST Ultrastar 500 GB HUA722050CLA330 JP2OA3PA
A7K2000
Supported drives 7
Manufacturer Series Capacit Model Firmware
y revision
HGST Ultrastar 400 GB H5SMR324CLAR400 S116
SS300 SAS
SED SSD
Supported drives 9
Manufacturer Series Capacit Model Firmware
y revision
Seagate Constellation 3 TB ST33000652SS 0005
0006
Supported drives 11
Manufacturer Series Capacit Model Firmware
y revision
Seagate Constellation 4 TB ST4000NM0063 G007
ES.3 SAS
SED
Note
If you are updating Generation 6 nodes, you do not need to install a FRU package. You
can skip these steps.
l If the node is CTO capable, install the FRU package on the node prior to installing
the other drive firmware updates.
l If the node is not CTO capable, there is no need to install the FRU package. Skip
this step and install the other firmware updates.
NOTE: Tool intended for use on CTO capable nodes and this node
is CTO capable.
If the node is not CTO capable, a message similar to the following appears:
NOTE: Tool intended for use on CTO capable nodes and this node
is not CTO capable.
If you need to convert a non-CTO node to a CTO node, see the procedure Non-
CTO to CTO Conversion.
3. Place the FRU package on the cluster through a network drop, or by asking
someone at the cluster site to place the package for you. If neither of these
options is available to you, contact Isilon Technical Support for assistance.
Note
The job engine is a cluster-wide process. Therefore, the following procedure pauses a
MediaScan job on the entire cluster.
Procedure
1. Check for all the MediaScan jobs that are in progress by running the following
command:
The following example output shows that the MediaScan job is running on the
cluster:
CAUTION
Please refer to the table in the System requirements section above to confirm that
you are performing the correct procedure for your node type and OneFS version.
Procedure
1. Go to the Dell EMC Support page that lists all the available versions of the drive
support package.
2. Click the latest version of the drive support package and download the file.
Note
If you are unable to download the package, contact Isilon Technical Support for
assistance.
3. Open a secure shell (SSH) connection to any node in the cluster and log in.
4. Create or check for the availability of the directory structure /ifs/data/
Isilon_Support/dsp.
5. Copy the downloaded file to the dsp directory through SCP, FTP, SMB, NFS,
or any other supported data-access protocols.
6. Unpack the file by running the following command:
tar -zxvf Drive_Support_<version>.tgz
Note
l You must run the isi_dsp_install command to install the drive support
package. Do not use the isi pkg command.
l Running isi_dsp_install will install the drive support package on the
entire cluster.
l The installation process takes care of installing all the necessary files from
the drive support package followed by the uninstallation of the package. You
do not need to delete the package after its installation or prior to installing a
later version.
l To view the drive firmware status of drives on a specific node, run one of the
following commands:
OneFS 8.0 or later
isi devices drive firmware list --node-lnn <node-
number>
Earlier than OneFS 8.0
isi drivefirmware status -n <node-number>
Note
Power cycling drives during a firmware update might return unexpected results. As a
best practice, do not restart or power off nodes when the drive firmware is being
updated in a cluster.
Procedure
1. Open a secure shell (SSH) connection to any node in the cluster and log in.
2. Depending on your version of OneFS, run one of the following commands to
update the drive firmware for your cluster:
CAUTION
You must wait for one node to finish updating before you initiate an update
on the next node. To confirm that a node has finished updating, run the
following command:
isi devices -d <node-number>
A drive that is still updating will display a status of FWUPDATE.
isi devices
isi devices
2. Update the as-built record for the node by typing the following command:
./isi_cto_update --abr
2. Delete the FRU package from the node. Depending on your version of OneFS,
run one of the following commands:
OneFS 8.0 or later
isi upgrade patches uninstall IsiFru_Package_ <date-time-
stamp> --rolling=false
Earlier than OneFS 8.0
isi pkg delete IsiFru_Package_ <date-time-stamp>
l If OneFS is in Single-User mode (boot interrupted) for any reason other than being
unconfigured, some boot drive file systems may not be mounted, or they may be
mounted in Read-Only mode. If /var/crash is not mounted it may be necessary
to use a directory in / to stage the DSP files instead of using /var/crash/dsp.
It is recommended to first resolve the issue that is forcing the node into Single-
User or Read-Only mode prior to updating drive firmware. If this is not possible
and the simultaneous drive firmware update isn't working, contact Isilon Technical
Support for assistance.
l Generation 6 nodes that are in Single-User mode may not be able to update all
drives on the first attempt due to failed mirror rebalance operations. If this occurs,
please retry the update after the node has rebooted. If the issue persists, contact
Isilon Technical Support for assistance.
Results
We recommend having at least 100MB free space in /var/crash before proceeding.
If /var/crash is full, and you can identify stale troubleshooting data (such as old
core files), remove them to make space. If you need assistance in deciding what to
clear, please contact Isilon Technical Support for assistance.
If the cluster is running OneFS 7.2.0.0 - 7.2.0.1, the DSP will refuse to install to
protect the node from the L3 cache issue described in KB 301897. Skip these
commands and proceed to the next section. Consider upgrading OneFS to a
newer version as soon as possible to eliminate this issue.
Make a copy of the downloaded DSP file and install it on the cluster by running
the following commands:
cp /var/crash/Drive_Support_<version>.tgz /ifs/data
isi_dsp_install /ifs/data/Drive_Support_<version>.tar
mkdir /var/crash/dsp
./isi_update_drive_firmware
./isi_update_drive_firmware
If all updates were installed successfully, the following message will display:
No updates available
2. If the update was successful, remove the extracted copy of the drive support
package by running the following command:
rm -rf /var/crash/dsp
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