The goal of “agile expertise” is defined as: We want our customers

to perceive NovaTec as “agile”. To achieve this, we need to live

and demonstrate agile values and principles, both externally and
internally.
The target scenario is that all employees at NovaTec are happy
(average internal NPS>50%) and describe their employer as being
“agile” (>50 % of employees asked).
The sub-goals are:

 We try new approaches in our competence area that might

benefit the company. We document our learnings and
established a fuck-up-night at NovaTec [a term from the
startup scene, meaning to make big failures transparent and
learning from them]. New areas of agile business are
continuously identified, evaluated and developed, if relevant.
To do this, we explicitly reserve time for this, established a
bonkers day to get new ideas, teach our learnings regularly in
a prioritized fashion, and check after every conference we visit
if new topics could be relevant for us or are even “hot”.
 We support leadership topics (career coaching and
Management 3.0). Latest January 2019, career coaching must
run self-sustained, without much support from our side. Until
then, we focus on start-up aid. This means we need to
establish a standard career coaching training at NovaTec.
Every leader was educated in Management 3.0 by the end of
2017 and exercises at least some of the practices in their
specific areas of influence. To further push the topic, we need
 to establish a second Management 3.0 facilitator in 2018.
Also, we are the contact for leaders within NovaTec for any
questions regarding leadership.
 We support NovaTec with different agile topics. The primary
focus are agile methods (Scrum, Kanban, etc.) and “New
Work” topics, consisting primarily of “future workplace” and
remote work. We advise as well as we can, but we do not
accept accountability for other people’s tasks. We continue to
run our agile community of practice called “Agile Forum”, as
soon as at least five colleagues request it.
 We support customer projects in agile topics. This is primarily
done by making sure every Scrum Master or Product Owner
on a project meets our defined quality standards. In addition,
we offer to support any NovaTec project with any customer
with five days of coaching, if the costs are paid by the
customer, directly or indirectly. The prerequisite for this is
that our management board and our sales team know about
this rule and put it into place.