E.

Tatum
eptatum@gmail.com
818.555.6482

Objective: To obtain a challenging decision support analyst role with leadership opportunities

Education and Honors

B.S. Economics, Minor in Mathematics, University of North Carolina at Charlotte
Honors include Omicron Delta Epsilon nominee (the International Economics Honor Society), National
Scholars Honor Society, Chancellor’s List, Dean’s List

Software and Database Skills

 Expert-level Microsoft Excel skills including the use of pivot tables, look-up functions, finance
functions and macros
 Advanced database management skills particularly with Microsoft Access, complimented by
knowledge of SQL, including reporting and query-by-form
 Meditech NPR report writing
 Highly knowledgeable of best practices for data display, presentation, and distribution

Professional Experience
Real Healthcare Company, Woodland Hills, CA
Dec 2010 - present, Decision Support Analyst
 Use Access and SQL to manage and run queries in multiple databases of claims data, audit data, survey
responses, and confidential patient data
 Provide return-on-investment analysis of internally and externally funded programs
 Create run charts and control charts to illustrate data trends and show statistical significance where
applicable
 Extract, manipulate and compile claims data for use in operational and financial reports
 Write custom Meditech reports for monthly and ad hoc use, manipulating in Excel as necessary

Real Company, Westlake Village, CA

Aug – Dec 2010, Team Lead/Project Administrator
 Led a team of analysts to measure business performance and provided insight regarding marketing
opportunities
 Created and maintained intricate database of client accounts
 Coordinated work flow and delegated tasks for project
 Reported to management as team lead and assisted in hiring process including coordination and
delivery of training and performance feedback for all project staff

Jun – Jul 2010, Analyst

 Worked as part of a team to analyze multiple aspects of clients' inbound telephone calls in real time
 Created and presented spreadsheets for obtained data
 Observed and analyzed data trends
 Identified product weaknesses while creating streamlined procedures for quicker, more accurate
assessment of data