2010 WC - City of Cape Town

CITY OF CAPE TOWN
SUMMARY SUBMISSION
HOST CITY TRANSPORT OPERATIONS PLAN
MAY 2008
_______________________
M MAZAZA
DIRECTOR OF TRANSPORT
CITY OF CAPE TOWN
MAY 2008
CONTENTS
Chapter Description Page
1 INTRODUCTION / COVERING NOTE 1
2 PLAN OUTLINE 2
2.1 Planning Process 2
2.2 Methodology 2
3 HOST CITY TRANSPORT AND WORLD CUP PLANNING CONTEXT 5
3.1 Serving Strategy 5
3.2 Match Schedule 5
3.3 Location and Capacity of Facilities 5
3.4 Accommodation 9
3.5 Provincial Links 9
4 PLANNING INPUTS 11
4.1 Travel Demand 11
4.2 Existing Base Transport System Capacity 11
5 ACCESS FOR FIFA FAMILY / SPECIAL TRAVEL GROUPS 14
6 WC 2010 SERVING CONCEPT FOR GENERAL SPECTATORS 15
7 FINANCE AND BUDGETS 17
7.1 Infrastructure Budget 17
7.2 Operational Finance Plan 17
8 OUTLINE OF INSTITUTIONAL, MANAGEMENT, COORDINATION

PLANNING AND DELIVERY STRUCTURES FOR WC 2010
TRANSPORT 21
9 VEHICLE FLEETING & OPERATIONAL RESOURCING STRATEGY 23
9.1 Vehicle Requirements 23
9.2 Human Resources and Training 24
10 TRANSPORT PLAN - CITY WIDE 25
10.1 Event Transport Services 25
2010 WC - City of Cape Town HCTOP - FIFA Submission28 May 2008

10.2 Ticketing 26
10.3 Signage Plan 27
10.4 Traffic and Incident Management 27
10.5 Freight and Waste Management Plan 27
10.6 Communications Plan 28
11 STADIUM TRANSPORT PLAN 29
12 FAN FEST ACCESS AND TRANSPORT 31
13 KEY CHALLENGES AND RISKS IDENTIFIED 32
14 PROGRAMME GOING FORWARD 33
2010 WC - City of Cape Town HCTOP - FIFA Submission28 May 2008

1 INTRODUCTION / COVERING NOTE
This is a summary of Version 1 of the City of Cape Town’s Host City Transport
Operations Plan (HCTOP) and has been compiled in response to a request from
FIFA and is in general accordance with the basic layout and content requirements of
the National Department of Transport (DoT). This summary of the City of Cape
Town’s HCTOP is issued to FIFA for comment and discussion.
The City of Cape Town’s HCTOP has been compiled in conjunction with the
Provincial Government Western Cape’s Provincial Transport Operations Plan
(PTOP), which is issued separately.
Detailed Venue Transport Operations Plans (VTOP’s) are currently being developed
for each of the key 2010 FIFA World Cup™ (2010 WC) facilities within the Host City.
In order to meet the deadline of submission to FIFA by 30 June 2008, a timetable of

deliverables has been established as follows:
14 January 2008: Submission of the Methodology Statement and Programme to

the City of Cape Town (CCT) for comment. - Completed
22 February 2008: Submission of the HCTOP “Work in Progress” to the CCT for
comment. - Completed
30 April 2008: Submission of Version 1 of the HCTOP to the DoT for
comment. – Completed
30 June 2008: Submission of a summary of Version 1 of the HCTOP to FIFA
for approval. – This document
All comments can be forwarded to either Peter Sole of the City of Cape Town
(peter.sole@capetown.gov.za) or Hein Stander of the Green Point Stadium 2010
Transport Consultant Team (heins@bks.co.za).
2010 WC - City of Cape Town HCTOP - FIFA Submission 1 28 May 2008

2 PLAN OUTLINE
2.1 Planning Process
In order to fulfil FIFA’s requirements for hosting a semi-final match, a new 68 000 seat
stadium is being constructed on the Green Point Common. In addition to hosting
football matches, the City of Cape Town (CCT) will experience an influx of regional
and international supporters, tourists and VIP’s, such as the FIFA Family.
It is stated in South Africa’s Bid Book that the national government guarantees the
provision of a high quality, reliable, efficient and safe transport system for the FIFA
Family and all supporters of the 2010 World CupTM (2010 WC). To meet this
guarantee and to successfully host the 2010 WC, the CCT will require targeted
transport system improvements supported by transport overlay services for the event.
This 2010 WC Host City Transport Operations Plan (HCTOP) is the third step in the
planning process, outlined in Figure 2.1, towards achieving this goal. The first two
steps were the completion of the Development Framework for the 2010 Regional
Transport Plan in June 2006, followed by the completion of the High Level Transport
Operations Plan in June 2007.
The fourth step in the process will be the completion of detailed Venue Transport
Operations Plans (VTOP’s) for each of the following key 2010 WC facilities:
• Green Point Stadium

• FIFA Fan Park and Main Transport Hub in the CBD
• Cape Town Airport
• Public Viewing Areas
2.2 Methodology
As stated by DoT in the 2010 Transport Action Plan, the main goals of the HCTOP
are to:
• Create an integrated, prepared understanding of all roles touching on the

transport sector.
• Maximise the use of all existing transport resources through a carefully
orchestrated plan.
• Properly integrate transport, security, and emergency response planning.
• Identify specific needs for specialised services and prepare for those services.
• Communicate the operational plan to all stakeholders, the general public and
football match supporters.
In order to meet these goals, a detailed plan for the HCTOP has been compiled as
illustrated in Figure 2.2. This plan shows the relationship between the HCTOP, the
PTOP, the VTOP’s and the various workstreams that provide input to these plans.

Task
Completed
Task
Underway
Task to be
Completed
Figure 2.1

Figure 2.2

3 HOST CITY TRANSPORT AND WORLD CUP PLANNING CONTEXT
3.1 Serving Strategy
Transportation is required to be provided for a number of different travel groups

during the 2010 WC. These groups have different needs and different standards of
transport are provided depending on their status.
The travel groups can basically be divided into two main groups:
• Special Travel Groups

• Spectator Travel Groups
The HCTOP is built around a serving strategy for the provision of land transport for
the event. This strategy comprises four basic levels of transport, provided by different
agencies, as follows:
• Existing public and private transport system (Base scenario)

• Planned upgrades to the transport system that will be in place by 2010
• Scheduled overlay services for the event (for Spectator Travel Groups)
• Chartered overlay services for the event (for Special Travel Groups)
The structure and detail of these transport services are illustrated in Figure 3.1.
3.2 Match Schedule
The official match schedule that has been released by FIFA is shown in Figure 3.2.
This schedule indicates that the CCT will host eight matches which comprise five
group games (four of which will feature top seeded teams), a final 16 knock-out
match, a quarter final and a semi-final. The high ranking teams are expected to
attract large numbers of international spectators and draw capacity crowds.
While this schedule indicates the days that these matches will be played, it does not
indicate the times of the matches. It is understood at this stage that there will be
three kick-off times - 13h00, 16h00 and 20h00. Each of these kick-off times will have
a different impact on the transport system depending on conflicts with the peak
general traffic flows.
3.3 Location and Capacity of Facilities
The geographical locations of the proposed 2010 WC facilities in Cape Town are
shown in Figure 3.3 and are discussed below.

3.3.1 Match Venue
The match venue is the new 68 000 seat Green Point Stadium, which is located
approximately 2.5 km from Cape Town Railway Station and is within walking distance
from the Cape Town CBD and V&A Waterfront.

For Special
Travel
Groups
For
Spectator
Travel
Groups
Figure 3.1
Figure 3.2

3.3.2 Practice Venues
The two official practice venues are likely to be Athlone Stadium and Philippi Stadium,
with Bellville Stadium serving as a back-up if required.
3.3.3 Official FIFA Fan Park
The official FIFA Fan Park is provided by the CCT as part of a contractual obligation
set out in the Host City Agreement. The CCT has identified the Grand Parade in the
CBD as the preferred site for this facility.
3.3.4 Pedestrianised Zone and Fan Mile
It is envisaged that an area in the CBD will be cordoned off on match days and
reserved exclusively for pedestrians. It is estimated that an additional 15 000 people
can be accommodated in such an area.
The Fan Park and pedestrianised CBD area will be linked to the Green Point Stadium
by the Fan Mile which will run along Somerset Road. When the road is closed to
traffic, it is estimated that an additional 5 000 people can be accommodated here.
3.3.5 Public Viewing Areas
Three public viewing sites are proposed for Cape Town and are likely to be on sports
fields adjacent to Athlone Stadium, Bellville Velodrome and in Swartklip. These
public viewing sites are expected to have maximum capacities ranging from 10 000 to
35 000 spectators each and will be open on limited match days.
3.4 Accommodation
Figure 3.4 shows the total number of formal hotel, guest house, cruise ship and
university residence beds available. Approximately 75% are located within 60 km and
25% between 60 km and 200 km from the Green Point Stadium. The amount of
informal accommodation facilities that may be available, such as private houses, flats,
tents and staying with friends and family is not known at this stage.
3.5 Provincial Links
As shown in Figure 3.5, the HCTOP has been developed in conjunction with the
Provincial Transport Operations Plan (PTOP) to ensure continuity between regional
and local transport requirements. Figure 3.5 shows the transport linkages within the
region.

Estimated Formal Accommodation Availability
(Hotels, Guest Houses, University Residences
and Cruise Ships Only)
Figure 3.4: Formal Accommodation within 200 km of Green Point Stadium

4 PLANNING INPUTS
4.1 Travel Demand
In order to gain better understanding of the number of spectators and Special Travel
Group members (STG’s) that will require transport between specific origins and
destinations, a detailed spreadsheet model was created. The model provides results
of the expected travel movements and numbers on Day 14 of the event, which is
considered to be the highest transport demand day for the combination of spectators
and STG’s.
A summary of the typical origins / destinations and movement routes of general

spectators, on which the model was based, is provided below.
Arrivals in Cape Town on Day 14

• 40 000 spectators arrive in Cape Town
• 9 000 STG’s arrive in Cape Town by air.
Transport from the Airport on Day 14
• 6 500 spectators travel from the airport
• 9 000 STG’s travel from the airport.
Transport to the Stadium, FIFA Fan Park, CBD Activity Zone and V&AW
• 265 000 supporters and STG’s travel to the Cape Town CBD
• 68 000 travel to the GP Stadium
• 60 000 to the FIFA Fan Park
• 97 000 to the V&AW
• 40 000 to the CBD pedestrian zone
Transport to Public Viewing Sites

60 000 supporters travel to public viewing sites
4.2 Existing Base Transport System Capacity
The base transport system of the CCT is shown in Figure 4.1 and summarised
below.
4.2.1 Rail
The total passenger rail network in the CCT area consists of 260 km of rail track, 14
rail service lines, 74 train sets and 105 stations serving the various residential and
commercial centres. A detailed assessment of the system concluded that:
• In general the rail system has surplus capacity for the 4 hours preceding the kick-
off for each of the three game starting times.
• The surplus capacity in the rail system to take spectators home after the 13h00
and 16h00 kick-off matches is restricted and non-existent for the 20h00 kick-off.

4.2.2 Metropolitan Bus System
The largest bus operator in Cape Town is Golden Arrow Bus Services (Pty) Ltd
(GABS) which has a fleet of approximately 1 000 buses serving 4 500 bus stops and
132 bus facilities. In addition to Golden Arrow there are a number of smaller
operators with a combined fleet of no more than 50 vehicles. A detailed assessment
of the system concluded that:
• The bus system has a maximum surplus capacity of 10 000 passengers in the 4
hour periods leading up to the matches and 11 770 in the 2 hour periods following
the matches.
• These surplus capacities could be too low for the existing bus system to provide a
comprehensive service for the 2010 WC demands. Similar to the rail service
there are no buses in operation after the end of the 20:00 match.
4.2.3 Minibus-Taxi System
Approximately 7 500 mini-bus taxis, each with a seating capacity of 15, operate on
565 routes serving 203 major minibus-taxi facilities in the CCT. They operate on a
combination of feeder, distribution and line-haul routes throughout the CCT. They do
not operate to a timetable and often only depart when they are full. A detailed
assessment of the system concluded that:
• The ability of the surplus capacity to serve 2010 WC demand is dependent on the
role that the minibus-taxi system is required to fulfil.
• Of major concern is the lack of surplus capacity following the matches, in
particular the 16:00 match. The lack of capacity following the 20:00 is of less
concern as it is considered that there are significant numbers of minibus-taxis that
may be prepared to operate after 22:00.
4.2.4 Road Network and Capacity
In general the flow is tidal in nature with the majority of traffic travelling towards the
Cape Town CBD in the AM peak period and away from the CBD in the PM peak.
A detailed assessment of the system concluded that the management of the 2010
WC will require road closures in the CBD and lane reservation for special vehicle
classes on some of the main routes serving the CBD. It is therefore considered that
limited reliance should be made on the road network to serve private vehicles.
4.2.5 Long Distance Bus
A detailed assessment of the system concluded that on a daily basis, there is a total
surplus capacity of 6 000 seats on buses entering the metropolitan area and 1 500
seats on buses leaving the metropolitan area.
4.2.6 Long Distance Minibus-Taxi Service
A detailed assessment of the system concluded that the existing long distance
minibus-taxi service does not have sufficient surplus capacity to play a significant role
in the 2010 WC.

4.2.7 Car Hire
The total rental fleet that could be available in South Africa is estimated to be
approximately 65 000 vehicles in 2010 (projected at a growth rate of 10% pa from
2005). According to statistics provided by SAVRALA, approximately one third of
these vehicles are available in Cape Town, giving a total estimated fleet size in Cape
Town of approximately 22 000 vehicles in 2010.
4.2.8 Cape Town International Airport
The CTIA will play a very important role in the transport system for the 2010 WC as a
significant proportion of visitors, especially teams, dignitaries, sponsors and other
corporate and media groups, will enter and leave the city exclusively by air travel.
It is estimated that the airport would reach its projected 2015 capacity during the 2010
event. The estimated 2015 passenger flows are summarised in Table 4.1 below.
Table 4.1: Estimated 2015 passenger flows at CTIA

2015 Daily
Peak Hour
pax/annum Inbound Outbound
4 100 (10% of
15 000 000 20 500 20 500
daily)

5 ACCESS FOR FIFA FAMILY / SPECIAL TRAVEL GROUPS
Special Travel Groups (STG’s) will typically require and expect a higher quality of
transport provision and a more dedicated type of service to cater for their needs.
These special travel groups can be grouped and sized as outlined in Figure 5.1.
Figure 5.1 Indication of STG’s and Responsibility for Transport Services
A number of private chartered services will be required to be provided for the event to
cater for these special travel groups. The responsibility for the provision of these
overlay services lies with the Local Organising Committee (LOC).
The Host City is likely to play more of an enabling role rather than one of directly
providing transport services for the STG’s and will be responsible for providing the
following transport support elements to ensure the overall transport solution:
• General traffic management measures on key routes and at key locations

• Traffic police escorts
• Traffic operations, control and incident management
• Stadium precinct access control, parking and flow management
• Signage and information provision.
Each of these critical elements will require detailed coordination and agreement
between the CCT and the main parties that are responsible for providing transport for
the relevant STG group.
The STG’s conceptual priority and alternate routes are shown in Figure 5.2. The
primary route links the airport with the hotels in the CBD and match venue via the N2
freeway, while the alternate routes make use of the N1 freeway. These routes will be
established in more detail when the official FIFA hotels are confirmed by the LOC.

6 WC 2010 SERVING CONCEPT FOR GENERAL SPECTATORS
The successful transport of people to and from the key 2010 WC facilities can only be
achieved by the implementation of the following key interventions:
• Upgraded pedestrian facilities around permanent facilities such as the Green

Point Stadium and along key routes.
• Temporary road closures during peak periods around all facilities to ensure that
minimum safety standards can be achieved.
• Upgraded rail facilities and additional rail services to cater for the increased
demand.
• Additional road-based public transport services that are event-specific to
discourage people from using private cars and to cater for spectators who will not
have access to private vehicles.
• Additional parking areas close to 2010 WC facilities or with convenient public
transport linkages to cater for the additional demand.
• Shuttle services to key facilities that will be negatively affected by road closures.
• A specialised event transport management team operating out of a single location
to coordinate all event transport services
Due to the lack of capacity in and inappropriate routing of the existing public transport
system, a scheduled event transport system is required to cater for the 2010 WC
spectators. The responsibility for providing this transport system and supporting
transport infrastructure lies with the Host City.
The system will be based on a Park ‘n Ride network for the event that will consist of a
number of nodes or hubs connected via the rail network or bus routes as shown in the
illustration below. This is based on a classic hub-and-spoke system that will result in
increased efficiency, lower usage of resources and reduced confusion by users.
The two primary transport hubs around which the system is designed are the Cape
Town International Airport (CTIA) and CBD Main Transport Hub’s (MTH). These will
be supported by a number of secondary transport hubs at key locations around the
CCT.

The services required that will operate on this hub-and-spoke system are:
• Airport Scheduled Service

• Park ‘n Ride Scheduled Services
• Inner City Distribution Service
• V&A Waterfront Shuttle Service
• GP Stadium Shuttle Service (Match Days Only)
It is anticipated that the implementation of a number of Travel Demand Management

(TDM) measures will be implemented in the CCT to reduce the background traffic
flows, which will reduce the strain on the existing transport system. These TDM
measures include, amongst others, the alignment of school holidays and the
encouragement of flexible working hours on match days.

7 FINANCE AND BUDGETS
7.1 Infrastructure Budget
Four phases of PTIS applications and motivations for funding were submitted to the
National Department of Transport (DoT) by the CCT for project planning and
implementation. The approved overall PTIS grants for Phases 1, 2, 3 and 4 are
shown in Table 7.1.
Table 7.1 – PTIS Grant Awarded to Date

Amount Awarded
PTIS Submission Period
(R million)
Phase 1 2004/05 8.00
Phase 2 2005/06 284.15
Phase 3 2006/07 473.85
Phase 4 2007/08 836.02
Total 1 602.02
The transportation projects proposed in submissions for 2010 WC priority funding

have been scored in terms of a number of criteria and prioritised into high, medium
and low categories as shown in Table 7.2. The prioritisation definitions are:
• High - 2010 WC transport will not operate acceptably without these upgrades
• Medium - 2010 WC transport will operate acceptably without these upgrades
• Low - These upgrades are not required for the 2010 WC
7.2 Operational Finance Plan
In developing the Operational Finance Plan the two primary areas that will require
funding are considered to be:
• Temporary facilities - required only for the event itself and that will be redundant
upon its conclusion. They are considered to fall within the Operational Budget as
they will not have a longer term benefit for the city.
• Operational funding – for all the transport related operational activities required
to support the event itself.
The Operational Finance Plan sets out the projected costs and cash flow
requirements for each of the tasks. These are summarised primarily in terms of the
various work streams and additional activities required to initiate and deliver a
satisfactory Transport Operation for WC 2010 as per Table 7.3. The costs are based
on very preliminary work and are thus initial scale of order estimates.
The initial order estimate of the cost to provide the transport overlay for the 2010 WC
is in the region of R 340 million. It must be reiterated that this is a first order estimate
based on concept planning done to date. As plans are further developed the cost
estimates will be revised and sources of revenue to offset these costs identified if
possible.

Table 7.2 – 2010 WC Prioritised Projects as of 28 April 2008

Table 7.3 – 2010 WC Transport Overlay Preliminary Cost Estimate
Ri

8 OUTLINE OF INSTITUTIONAL, MANAGEMENT, COORDINATION
PLANNING AND DELIVERY STRUCTURES FOR WC 2010 TRANSPORT
The 2010 WC is being co-ordinated nationally, provincially and locally on a political

and technical level. The City of Cape Town (CCT) and the Provincial Government
Western Cape (PGWC) have formed a joint management structure to ensure that the
2010 WC will be delivered as a joint initiative by both spheres of government.
The two spheres of government are also being assisted by transportation planning
consultants and event transport operations specialists.
While these teams are working closely together to ensure the successful delivery of
the event, the respective government agencies still have distinct roles and
responsibilities for the management of the transport system as shown in Figure 8.1.
In terms of these responsibilities, the CCT will be responsible for the planning and
operation of all event road-based transport services within the CCT, while the PGWC
will be responsible for all these services throughout the remainder of the Province.
The operation of rail, airports and national roads throughout the CCT and Province
will be the responsibility of SARCC, ACSA and SANRAL respectively.
The CCT as the Host City has an obligation in terms of the Host City Agreement to
coordinate all the agencies and their respective responsibilities to ensure the delivery
of an efficient transport service for the event. Figure 8.2 illustrates the coordinating
role of the Host City.
Others:
MATCH
DoT LOC / SABOA
FIFA WCTC
Provincial Metered Taxi Council
SAVRALA
Cape Town Tourism
SARCC / SAPS / Metro Police / Security
HOST CITY OTHERS Emergency Services
METRORAIL
SANRAL
Cape Town Partnership
V&A Waterfront
SATSA
ACSA PGWC Airport Taxi Council
etc
Figure 8.2: Coordinating Role of the Host City
In order to achieve effective co-ordination of all these role players, a regular Project
Management Team (PMT) meeting is held where all issues regarding transport are
discussed and agreed.

Figure 8.1

9 VEHICLE FLEETING & OPERATIONAL RESOURCING STRATEGY
9.1 Vehicle Requirements
The maximum vehicle requirements for the STG’s are shown in Table 9.1. All
estimated vehicles required for the FIFA Family and MATCH will be procured by the
DoT and supplied to the LOC and MATCH for their use throughout the country.
Vehicles required to provide “top up” inter city and intra district services will also be
procured by DoT. It is understood that this new vehicle fleet will be operated by the
state-owned Autopax agency.
Table 9.1: Estimated Total Vehicle Requirements
First Estimate of STG Fleet Size
Vehicle Type No.

Luxury Coach 137
Semi-luxury Coach 56
Bus 43
Modern Midi-bus 68
Modern Mini-bus (Tourist & Recap MBT) 393
Luxury Chauffer Car 386
Rental Car / Van 1 404
Metered Taxi 276
The estimated total numbers of vehicles that will be required to provide the 2010 WC
spectator services for different vehicle specification options are shown in Table 9.2.
Table 9.2: Vehicles Required for 2010 WC Spectator Service
The CCT’s obligations, in terms of service provision and the dedication of an

operating fleet, are to ensure a general spectator solution is in place which is
available for all travel groups as required.
The options set out below are focussed on the vehicle fleet mix required to operate
the specified 2010 WC Spectator Transport System and ensuring that the required
fleet is provided at the best possible vehicle quality, reflecting time, cost and
contractual aspects.

The vehicle acquisition options are:
• CCT’s IRT Phase 1 vehicle acquisition is not completed in time for the 2010 WC.
This option therefore requires currently available vehicle fleets to be
contracted by the Host City from existing transport operators for event use.
• CCT’s IRT Phase 1 vehicle acquisition advances rapidly and agreement is
reached on extensive re-focus and dedication of IRT fleet to 2010 WC
spectator system requirements. This will require the proposed IRT operator to be
confirmed and operational by 2010.
• CCT’s IRT Phase 1 vehicle acquisition advances rapidly and agreement reached
on selective re-focus of IRT vehicles to 2010 WC spectator transport system
requirements. This service will have to be “topped up” by contracting available
vehicle fleets from existing transport operators for event use.
9.2 Human Resources and Training
Human resources required are divided into four categories:
• Volunteers
• Bus / Coach Drivers
• Operational Staff
• Ambassadors
The number of people required in each of these categories is determined by length of

service provided, hours of coverage required, number of venues and the shift
requirements of FIFA and the Host City. The total estimated number of people
required for transport operations over all shifts and operational days of the 2010 WC
is shown in Table 9.3.
Table 9.3: Estimated number of Staff Required for Transport Operations

Category Number of staff
Volunteers: 970
Drivers: 600
Operational Staff: 200
Ambassadors: 500
The timeline for training is summarised in Table 9.4.
Table 9.4: Training Timeline

Stage of Training Timeline
Recruitment 6 – 10 months to event
Screening 4 – 6 months to event
General LOC Training 3 – 4 months to event
Assign Functional Area 2 – 3 months to event
Job Specific 1 – 2 months to event
Venue Specific 1 week to event

10 TRANSPORT PLAN - CITY WIDE
10.1 Event Transport Services
Many of the existing land transport services are aging and are not up to the
international standard that visitors to the event are accustomed. In addition, the
majority of these services are operating at capacity during the peak periods serving
the commuting population of Cape Town. The number of additional 2010 WC
passengers that can be carried during the peak periods by these services is therefore
limited. The routes travelled, frequency of services and travel times of the existing
public transport services will also not be appropriate for the type of transport required
for this event.
The 2010 WC is being used as a catalyst to upgrade the existing public and private
transport system in order to improve the quality of the services, increase the capacity
of the system and leave a legacy for the people of Cape Town. These upgraded
transport systems will be more compatible with the transport requirements of the
event than the base transport system and the successful implementation of these
services by 2010 will make a significant contribution to the event transport services
required. While there are a number of planned transport system upgrades that are
currently under construction, the planned service that will have the biggest impact on
service provision for the 2010 WC will be the planned IRT service.
In addition to the existing transport services, the 2010 WC will require a number of
scheduled overlay services for general spectators that will only be operational for a
period of approximately two months during the event. These services are described
below:
• Airport Scheduled Service

The proposed airport shuttle services should operate for 18 hours per day with a
service frequency range of approximately 5 to 30 minutes during peak periods.
This can be reduced during off-peak periods. A high frequency service is
proposed for the CBD area with the lower frequency services for the rest of the
CCT. The proposed shuttle service routes are illustrated in Figure 10.1
• Park ‘n Ride Scheduled Services

Rail is the easiest and most efficient way of moving people around during the
2010 WC and should form the primary mode of transport during the event.
Additional 2010 WC bus shuttle services will be required to cover areas that are
not serviced by rail, to supplement areas where rail services are infrequent or
have long journey times and to encourage people to use public transport. In order
to make the shuttle service attractive, shuttles should operate for 18 hours per
day and have a peak frequency of no more than 10 to 15 minutes on match days.
The proposed 2010 WC road based park ‘n ride scheduled service routes are
illustrated in Figure 10.2 and the park ‘n ride parking locations are illustrated in
Figure 10.3.
• Inner City Transport Services

The Cape Town CBD area is where the official FIFA Fan Park, the Green Point
Stadium, the Convention Centre, the V&A Waterfront and a significant amount of
accommodation is situated. This area, within a radius of 2.5 km from the stadium,
will be the focus of the 2010 WC and it is where the provision of transport services

will be concentrated. It is therefore critical to the success of the 2010 WC to
ensure that good public transport services are available in this area. The
following transport services are therefore recommended for the event:
 Walk ‘n Ride scheduled service

It is proposed that three high frequency (5 min intervals) Walk ‘n Ride services
with multiple stops are provided linking the CBD, Sea Point and Woodstock
areas to the MTH as shown in Figure 10.4
 Stadium shuttle service

The Green Point Stadium is located approximately 2.5 km from the CBD MTH
and the maximum walking distance specified by FIFA without a transport
service, is 1.5 km. A shuttle service is therefore required to link the GP
Stadium with the main transport hub. The routing of the shuttle service is
shown in Figure 10.4.
 V&AW Shuttle service

The V&A Waterfront (V&AW) will be a key destination during the 2010 WC. A
shuttle service from the MTH to the V&AW, as shown in Figure 10.4, will
therefore be critical to ensure that people will still be able to access the V&AW
on match days. This should operate for 18 hours per day as a high frequency
service on match days and as a lower frequency service on non-match days.
10.2 Ticketing
In the absence of any guidance from the DoT or LOC on ticketing, a decision was
made to develop a strategy for ticketing in Cape Town that could easily be adapted to
a national plan once guidance is received on the national ticketing strategy. The
following ticketing options were investigated:
• Option A: Travel pass for access to travel on all modes of public transport
• Option B: Travel pass for event transport services only, with flat fare structures to
access existing public transport services
• Option C: Travel pass for event transport and purchasing existing tickets from rail
and bus operators to access existing public transport services
It is proposed that to ensure the comfort and convenience and ease of use by visiting
spectators, Option A (travel pass for access to all modes) should be implemented.
This option is preferable as it is the only option that will allow seamless access to all
modes.
At this stage it is understood that the match ticket will not include free access to public
transport on match days. However, this does not preclude the Host City from utilising
the match ticket as an instrument for travel on all public transport services during the
event and reimbursing the public transport providers accordingly.

10.3 Signage Plan
Provision of all the permanent guidance signs on numbered routes will be the
responsibility of the relevant road authorities. The three basic destinations that will
require 2010 supplementary signage are the following:
• The port of entry (Airport)

• Venues (Stadium, FIFA Fan Park and Community Viewing Sites)
• Main transport facilities (Railway Stations and Park & Ride facilities)
There is currently sufficient permanent signage indicating the route to the Airport and
it is therefore not considered necessary for additional supplementary signage to be
erected. The shuttle service and STG transport services to and from the Airport will,
however, require supplementary signage. Interaction between ACSA and the
consultants appointed by the City of Cape Town will be required.
Supplementary signs to the Stadium, FIFA Fan Park and Public Viewing Areas will be
placed on all numbered routes within a radius of approximately 5 km from the
different venues.
10.4 Traffic and Incident Management
The management and operation of traffic on the transportation system within the CCT
involves many role players and organisations and will have to be centrally
coordinated to ensure optimum transport management of the event. This will require
an event transport management team to be established specifically for the 2010 WC
to support the existing traffic management service take responsibility for the operation
of 2010 WC transport overlay services.
A number of projects related to traffic management and operation are being planned
for implementation for the 2010 WC, which will improve traffic management capability
for the event. These include, amongst others, a new transport management centre in
Goodwood and an expansion of the CCTV coverage of the primary road network.
10.5 Freight and Waste Management Plan
This plan provides transport arrangements for the delivery of goods and removal of
waste at event venues and other businesses within the CCT, where security or
capacity constraints associated with the event will disrupt normal accessibility. While
the Host City is responsible for facilitating freight movement within the CCT, the
planning will incorporate and accommodate any freight planning done by other
authorities.
The plan determines the areas affected, considers time constraints of disruptions as
well as the capacity to store goods and waste on site. It also addresses the ability to
transport goods or waste to or from these venues during an event if required. The
plan will address the accessibility requirements and possible restrictions of certain

vehicle classes to each venue and plan for the transfer of loads to smaller vehicles if
and when required.
Sites that will be affected include the Green Point Stadium precinct, the Fan Mile, the
CBD, V&A Waterfront and Green Point / Sea Point, as well as businesses around
Public and Community Viewing Areas
The plan takes into consideration the Green Goal Initiative started in Germany, and
addresses the following issues:
• The closure of Western Boulevard and other roads in the CBD and around Green
Point Stadium;
• Servicing the waste needs of the CCT while adding the additional demand of the
Green Point Precinct;
• Hiring of additional teams to service the different demand under the CCT’s
supervision;
• Acceptance that vehicle movement will be restricted during the event and that
operations will probably have to occur after 24h00;
• Bin collection will continue throughout the event.
10.6 Communications Plan
The communications plan has to ensure that all users of the transport system are fully
informed and empowered when making and executing travel arrangements.
Communications plan should inform visitors of the transport system available to them
during their stay in Cape Town. It should also inform Capetonians of the restrictions
placed on the existing system and the availability of an alternative system. It is also
critical to ensure that information is not misleading in any way. Customers’
experience of the transport system should be at least as good as the expectation
formed through the communications campaign.
Communication should target the following three broad transport user groups:
• Pre-arranged Transport Users

• Non-familiar Transport Users
• Regular Transport Users
Typical ways of disseminating transport information

are through:
• Websites
• Information kiosks in transport hubs
• Routes maps with place of interest
• Signage
• Ticketing machines
• etc

11 STADIUM TRANSPORT PLAN
The Green Point Stadium Precinct will have five security perimeters with differing
levels of security and access restrictions at each of the perimeters. In addition,
access roads in the precinct will either be closed to all traffic or access will be
restricted to emergency vehicles, STG’s with valid access permits and public
transport vehicles only. The extent of the five perimeters and road access restrictions
are shown in Figure 11.1.
At least sixteen different travel groups have been identified for the 2010 WC event at
the Green Point Stadium. A summary of the main groups, their size, origin and
destination, transport mode, parking and security requirements is summarised below:
• Teams, Referees and Officials

The transport routing of this group from three possible origins, depending on
where the team hotels are situated, is shown in Figure 11.2. Vehicles will be
searched and secured prior to transporting the teams, therefore they do not need
to enter the SAPS remote search sites. Teams will be dropped-off inside the
stadium podium basement level directly outside their respective dedicated
dressing room access. The size of the group is expected to be:
91 persons 2 coaches 15 + 2 bus

(42 persons per team 15 cars parking bays
plus 7 officials)
• Medical Staff: PGWC Emergency Medical Services

The transport routing of this group from the CBD to the holding area, into the
stadium and to the Somerset Hospital is shown in Figure 11.3. All emergency
and medical vehicles will be searched at one of the SAPS remote search sites.
Parking will be provided in the podium basement directly outside the Main Stand
Emergency Suite. Overflow emergency vehicles will be parked at the emergency
holding area west of the stadium. The size of the group is expected to be:
12 persons 10 parking bays

10 cars (car)
(Medical Suite)
• VVIP’s, FIFA & LOC Officials

where the hotels are situated, is shown in Figure 11.4. All vehicles that will
transport this group will be searched at their collecting location. Parking will be
provided in the podium basement directly outside the Main Stand Mixed Zone.
The size of the group is expected to be:
70 VVIPs 350 VVIP cars 450 parking bays

12 FIFA & LOC 100 FIFA & LOC (car)
• VIP’s
where the hotels are situated, is shown in Figure 11.5. All vehicles that will
transport this group will be searched at the SAPS remote search sites. Parking
will be provided for 100 sedan vehicles in podium basement with the balance of

the vehicles and coaches parking on the sports field adjacent to the stadium.
The size of the group is expected to be:
1130 VIPs 200 VIP cars 200 car bays

60% in coaches 30 VIP Coaches 30 coach bays
• Commercial Hospitality and Affiliates

The transport routing of this group along Western Boulevard is shown in Figure
11.6. All vehicles that transport commercial hospitality guests and affiliates will
be searched at the SAPS remote search sites. Coaches and cars will park in the
dedicated parking areas provided on the Green Point Common west of the
stadium. The size of the group is expected to be:
Commercial Hospitality 15 coaches 15 bus bays

4 300 persons 800 cars 800 car bays
Commercial Affiliates 80 coaches 80 bus bays

4 000 persons 100 cars 100 car bays
• Media
The transport routing of this group from the CBD along Western Boulevard is
shown in Figure 11.7. All media vehicles will be searched at the SAPS remote
search sites. The media parking area, located south of the commercial
hospitality area, can accommodate 150 media vehicles and 250 outside
broadcast vehicles. The size of the group is expected to be:
Shuttle service 150 bays

2 000 persons 150 cars (cars)
• Persons with Disabilities

The transport routing of this group along Western Boulevard is shown in Figure
11.8. All vehicles transporting spectators with disabilities will be searched at the
SAPS remote search sites and will park inside the eastern side of the podium in
close vicinity to the lifts. The size of this group is unknown at this stage, however,
approximately 120 wheelchair seats will be provided in the stadium.
• General Spectators
The transport and walking routes of this group from Sea Point, the CBD and V&A
Waterfront is shown in Figure 11.9. All passengers and pedestrians will be
searched at the intermediate cordon line at Green Point Circle and Granger
Boulevard before they enter the fan entertainment area. The first screening will
be at the outer security perimeter and the mag-and-bag search will be carried out
at the middle security perimeter. Pedestrians will park in the CBD, V&A
Waterfront and in remote parking areas throughout the metro. A shuttle service
will operate from the main transport hub in the CBD to the stadium. The size of
the group is expected to be:
26 150 Fan mile

pedestrians Granger Bay Blv
27 360 Hertzog holding

480 shuttle trips
passengers area

12 FAN FEST ACCESS AND TRANSPORT
Due to the location of the FIFA Fan Park in the CBD and it’s proximity to the Main
Transport Hub (MTH), Railway Station, CBD Activity Zone and Fan Mile, transport
systems for these components have been conceptualised as a single system as
shown in Figure 12.1.
• Fan Mile
The Fan Mile will be pedestrianised link between the CBD, the MTH and the
Green Point Stadium and will be operational on match days only.
• FIFA Fan Park

The Fan Park will be located on the Grand Parade and will have a capacity of
30 000 people. It will be a place where fans can gather to watch matches and
partake in the festive atmosphere. The FIFA Fan Park will be operational
throughout the 2010 World Cup month.
• CBD Activity Zone

The CBD activity zone will be a destination within the CBD where spectators can
congregate if the FIFA Fan Park is full. It may only be operational on specific
peak days.
• Main Transport Hub

The Main Transport Hub (MTH) will serve as a public transport centre which
facilitates the integrated operation of the various modes of public transport during
the event.
The various public transport services available during the 2010 WC for match days
and non match days are listed in Table 12.1 below and the routes are shown in
Figure 12.1.
Table 12.1: Available 2010 FIFA World Cup Services

Public Transport Services Match Day Non Match Day
Spectator Shuttle  
Park and Ride  
Accessible Shuttle  
Inner City Distribution  
V&A Waterfront Shuttle  
In order to facilitate the optimum operation of the 2010 WC transport components and
services within Cape Town CBD, a number of road closures are necessary.
Full and access controlled road closures are planned for the CBD on match and non
match days as shown in Figure 12.1. A full road closure is one where no vehicle
access is granted to a section of road and access controlled road closures are those
which only allow access to accredited 2010 WC public transport vehicles.
The area defined as the Main Transport Hub (MTH) is bound by Adderley Street to
the west and Civic Avenue to the east as shown in Figure 12.2. The MTH will serve
as a public transport interchange and will accommodate the various 2010 FIFA WC
services. The MTH will be operational throughout the 2010 WC month and only
accredited 2010 WC vehicles will be allowed to access the MTH.

13 KEY CHALLENGES AND RISKS IDENTIFIED
There are numerous risks that can impact on the successful staging of the 2010 WC
in Cape Town. The focus of this investigation, however, is on risks related to the
successful transportation of all visitors wishing to attend events related to the 2010
WC in Cape Town – this would include soccer games in the stadium, public viewing
at the FIFA Fan Park and Public and Community Viewing Areas, as well as moving
around in Cape Town between events and enjoying the exceptional tourist attractions
of the City.
There are two aspects related to risk that were considered:
• The probability that an incident will occur, and

• The severity of impact should such an incident occur.
Twenty-three transportation risks were identified and a first qualitative analysis was
undertaken of the probability of occurrence, as well as the severity of transportation
consequences. The probability of occurrence is classified as low, medium or high
and the severity as low, medium and severe. The risks have been plotted according
to severity in the figure below. It is considered that contingency plans / mitigation
measures should be developed for all identified risks, but those that should be treated
more seriously are:
8 Road accident on major road (N1, N2, N7);

10 Terrorist activities;
11 Strikes, political protest;
16 Unavailability of public transport vehicles (buses, taxis, rail, coaches);
19 Electricity supply disruption;
23 Crime.
2 3 4 1 8 10 11
severe
Transportation consequences
5 15 17 18 16 19 23
20
21 22 9 12
medium
13 14
7 6
low
low medium high

Probability of occurrence
It is suggested that the risks identified above be verified / reviewed which will allow
the development of contingency plans to proceed.

14 PROGRAMME GOING FORWARD
In terms of the planning process, the next focus area will be the development of
VTOP’s for each of the 2010 WC focus areas and the further refinement of the
HCTOP as shown in the diagram below.
Development Framework for Completed in June 2006

the Transport Operations Plan
High Level Transport Completed in May 2007

Operations Plan
Detailed Host City Transport This plan (Version 1

Operations Plan completed 30 April 2008)
Venue Transport Operations Version 1 due by

Plans August 2008
The planning phase overlaps with the “resourcing to implement” phase of the project
as shown in the diagram below. More resources will be required to be spent on this
critical phase going forward and tasks such as procurement of vehicles and human
resources will be included in this phase.
1. Context
2. Institutional &
Co-ordination Set Up
3. Concepts
4. Operational Plans
4. Operational Plans
5. Resourcing to Implement
6. Delivery
of Event
7. Post Event
Report-back
While Cape Town is not a venue for the Confederations Cup, this event will be used
by the CCT to test preparedness at key locations, such as the airport, media centre
and FIFA Fan Park.

2010 WC - City of Cape Town

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CITY OF CAPE TOWN

Chapter Description Page

1 INTRODUCTION / COVERING NOTE 1

2.1 Planning Process 2

3 HOST CITY TRANSPORT AND WORLD CUP PLANNING CONTEXT 5

3.1 Serving Strategy 5

3.2 Match Schedule 5

3.3 Location and Capacity of Facilities 5

3.5 Provincial Links 9

4.1 Travel Demand 11

4.2 Existing Base Transport System Capacity 11

5 ACCESS FOR FIFA FAMILY / SPECIAL TRAVEL GROUPS 14

6 WC 2010 SERVING CONCEPT FOR GENERAL SPECTATORS 15

7 FINANCE AND BUDGETS 17

7.1 Infrastructure Budget 17

7.2 Operational Finance Plan 17

8 OUTLINE OF INSTITUTIONAL, MANAGEMENT, COORDINATION

9 VEHICLE FLEETING & OPERATIONAL RESOURCING STRATEGY 23

9.1 Vehicle Requirements 23

9.2 Human Resources and Training 24

10 TRANSPORT PLAN - CITY WIDE 25

10.1 Event Transport Services 25

2010 WC - City of Cape Town HCTOP - FIFA Submission28 May 2008

10.3 Signage Plan 27

10.4 Traffic and Incident Management 27

10.5 Freight and Waste Management Plan 27

10.6 Communications Plan 28

11 STADIUM TRANSPORT PLAN 29

12 FAN FEST ACCESS AND TRANSPORT 31

13 KEY CHALLENGES AND RISKS IDENTIFIED 32

14 PROGRAMME GOING FORWARD 33

2010 WC - City of Cape Town HCTOP - FIFA Submission28 May 2008

In order to meet the deadline of submission to FIFA by 30 June 2008, a timetable of

14 January 2008: Submission of the Methodology Statement and Programme to

2010 WC - City of Cape Town HCTOP - FIFA Submission 1 28 May 2008

2.1 Planning Process

• Green Point Stadium

• Create an integrated, prepared understanding of all roles touching on the

2010 WC - City of Cape Town HCTOP - FIFA Submission 2 28 May 2008

2010 WC - City of Cape Town HCTOP - FIFA Submission 3 28 May 2008

2010 WC - City of Cape Town HCTOP - FIFA Submission 4 28 May 2008

3.1 Serving Strategy

Transportation is required to be provided for a number of different travel groups

• Special Travel Groups

• Existing public and private transport system (Base scenario)

3.2 Match Schedule

3.3 Location and Capacity of Facilities

2010 WC - City of Cape Town HCTOP - FIFA Submission 5 28 May 2008

2010 WC - City of Cape Town HCTOP - FIFA Submission 6 28 May 2008

2010 WC - City of Cape Town HCTOP - FIFA Submission 8 28 May 2008

3.3.3 Official FIFA Fan Park

3.3.4 Pedestrianised Zone and Fan Mile

3.3.5 Public Viewing Areas

3.5 Provincial Links

2010 WC - City of Cape Town HCTOP - FIFA Submission 9 28 May 2008

Figure 3.4: Formal Accommodation within 200 km of Green Point Stadium

2010 WC - City of Cape Town HCTOP - FIFA Submission 10 28 May 2008

4.1 Travel Demand

A summary of the typical origins / destinations and movement routes of general

Arrivals in Cape Town on Day 14

Transport to Public Viewing Sites

4.2 Existing Base Transport System Capacity

2010 WC - City of Cape Town HCTOP - FIFA Submission 11 28 May 2008