Professional Documents
Culture Documents
For internal use of the BEST Team only. Not for distribution.
2
Workshop Flow
! DAY!1! DAY!2! DAY!3! Day!4! Day!5!!
Preparing!the! MoL!Activity! MoL!Activity! MoL!Activity! Meeting!of!NEAP!and!
AM! Learning! LDGEM!Checkpoint! LDP!Subsystem! LDPD!Checkpoint! HRDD!Chiefs!
!
1! Environment! (cont.)!! LDRPD!
! LDP!Checkpoint!
!
Subsystem!
L&D!Perspectives! LDNA! LDRPD!Checkpoint!
!
AM! ! Subsystem! !
2! LDNA!Checkpoint!
!
!
L&D!System! LDQATAME! LDD!Subsystem! !
PM! Overview! Subsystem! LDD!Checkpoint!!
LDP!Subsystem!
1! ! LDQATAME!Checkpoint!
GEM! LDPD!Subsystem!!
PM! Subsystem! ! Action!Planning!
2! ! Workshop!
Integration!
!
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
• Reflect on current
state of L&D system
• Identify strengths and
areas for improvement
• Determine action steps
to address gaps.
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Adapts L&D indicators of PRIME-HRM
For internal use of the BEST Team only. Not for distribution.
Maturity
Level GEM Element: Policy
The Office’s Learning and Development (L&D) policies and
1 processes comply with CSC-issued L&D policies and
Transactional
guidelines.
N • Not Met
P • ParCally Met
F • Fully Met
For internal use of the BEST Team only. Not for distribution.
Proficiency
GEM Competency:
Level
Policy Review and Formulation
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Step
3.
Generate
ideas
on
how
to
address
gaps
For internal use of the BEST Team only. Not for distribution.
LDGEM Checkpoints
Structure,
Roles
InformaCon
and
Policy
and
CommunicaCon
ResponsibiliCes
Capability-‐
Resource
Partnership
Building
for
L&D
Management
Management
Implementers
Review
AccreditaCon
Budget
Mechanism
and
CerCficaCon
(System
Audit)
L&D
Planning
L&D
QATAME
L&D
Delivery
For internal use of the BEST Team only. Not for distribution.
L&D GEM
Page No.
Cluster GEM Element System Competency
Indicators Indicators
Policy 3 12
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
• Remember:
• Read the indicators carefully
• Consider all aspects described by the
indicator
• Indicators are arranged in a progression
• Identify “evidences” of meeting aspects of
the indicator
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Part
2
• Regroup as Region/Division
• Share the output of your small group
• Provide additional information, if any
• Review and revise rating, if needed, given
new information
• Determine indicative Timeline for Action
Steps, and identify Person/s Responsible
• 30 minutes
For internal use of the BEST Team only. Not for distribution.
Framework
L&D
L&D
L&D
L&D
L&D
Resource
Needs
Program
Program
Planning
Package
Delivery
Assessment
Designing
Development
For internal use of the BEST Team only. Not for distribution.
Session Objectives
• Explain
the
purpose,
general
guidelines
and
quality
1
standards
of
the
L&D
Needs
Assessment
(LDNA)
Subsystem
For internal use of the BEST Team only. Not for distribution.
Session Objectives
• IdenCfy
strengths
and
areas
for
improvement
of
the
5
office’s
L&D
Needs
Assessment
For internal use of the BEST Team only. Not for distribution.
18
Dragon
Paper
Airplane
For internal use of the BEST Team only. Not for distribution.
Activity
• 8 groups
• QC inspector per group will
• observe and not participate in making the
airplanes
• check production after the time is up
• record production stats (see factors)
For internal use of the BEST Team only. Not for distribution.
Activity
Objective
To produce as many
airplanes that comply
with the provided
specifications (see
sample) in 10 minutes.
For internal use of the BEST Team only. Not for distribution.
Activity
• Performance assessment of the plane-
making will be conducted using the
following factors:
• Productivity (number of planes made)
• Made according to specs (see sample)
• Wastage (minus half a point per wasted paper)
• Flight distance (5 meters is optimal)
For internal use of the BEST Team only. Not for distribution.
22
Looking
Back…
What factors
affected your
performance?
For internal use of the BEST Team only. Not for distribution.
23
Performance Environment
Client Physical
demands environment
Strategic
Competencies Structure
thrust
Resources and
staffing
Policies/
Leadership Systems
style
Culture
Job and
Rewards
design norms
For internal use of the BEST Team only. Not for distribution.
L&D Needs Assessment (LDNA)
Determining professional
development needs of the
Department’s personnel in key
performance areas, as basis for
identifying L&D programs
For internal use of the BEST Team only. Not for distribution.
25
Purpose
For internal use of the BEST Team only. Not for distribution.
Levels of Needs Assessment
For internal use of the BEST Team only. Not for distribution.
Individual Results-‐based
Performance
Management
Cycle
LDNA
Planning and
Commitment
Development
Planning and
LDNA Review and Evaluation
For internal use of the BEST Team only. Not for distribution.
Individual
LDNA
Performance
Review
and
EvaluaEon
IPCRF
for
Teachers
For internal use of the BEST Team only. Not for distribution.
Group LDNA
OrganizaConal
Unit
Group
of
Jobholders
For internal use of the BEST Team only. Not for distribution.
Group LDNA
1.
Prepare
2.
Develop
3.
Collect
data
LDNA
Plan
LDNA
tools
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• Review existing personnel
1.
Prepare
LDNA
Plan
and organizational information
about office/ job group
• Key functions and processes
• Current performance successes and
challenges
• Input from head of office and key
people
• Available documents
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• Set objectives of LDNA
1.
Prepare
• Purpose and scope
LDNA
Plan
• Organizational unit or job group
• Target performance or competency
area
For internal use of the BEST Team only. Not for distribution.
LDNA Approaches
Competency-‐ Performance
based
Analysis
Approach
Approach
For internal use of the BEST Team only. Not for distribution.
Competency-based Approach
Responds to immediate
performance problems
AND
minimizes future gaps
… by identifying the set of
knowledge, skills, and
attitudes required for
successful performance of
the job
For internal use of the BEST Team only. Not for distribution.
Competency-based Approach
• PPST Self-assessment
Tool
• RPMS
• Core Behavioral
Competencies
• Leadership Competencies
For internal use of the BEST Team only. Not for distribution.
For internal use of the BEST Team only. Not for distribution.
For internal use of the BEST Team only. Not for distribution.
Competencies
CSC Definition
For internal use of the BEST Team only. Not for distribution.
Competency Elements
• Understanding
• CapabiliCes
• Beliefs,
feelings
acquired
through
acquired
thru
and
values
which
learning
sessions
pracCce
predispose
people
to
act
in
certain
ways
CSC Definition
For internal use of the BEST Team only. Not for distribution.
DepEd Competencies
Core
FuncConal
Leadership/Managerial
For internal use of the BEST Team only. Not for distribution.
Competencies are not about duties, they are
about people. Competencies focus on the
characteristics of people who are successful
in performing the work. Competencies do
better in pinpointing the unique
characteristics of people that lead to
success.
Willian
J.
Rothwell
(2004),
Competency-‐Based
Human
Resource
Management
For internal use of the BEST Team only. Not for distribution.
Competency-based Approach –
Advantages
• Leads to an organized sequence of learning
• Provides a complete set of learning necessary for
a particular job or role
• Provides a convenient basis for designing
orientation or basic training
• Is more adaptable to individual needs and pacing
For internal use of the BEST Team only. Not for distribution.
Competency-based Approach -
Disadvantages
• May not lead to immediate problem solution
• Requires more thorough analysis of
behaviors required in successful execution
of task
• Needs more time
For internal use of the BEST Team only. Not for distribution.
Performance Analysis Approach
Responds to an
immediate performance
deficiency by isolating
the causes related to
lack of knowledge,
skills, and attitudes
For internal use of the BEST Team only. Not for distribution.
Performance Analysis Approach -
Advantages
For internal use of the BEST Team only. Not for distribution.
Performance Analysis Approach -
Disadvantages
• Can lead to fire fighting approach to L&D
• Does not lead naturally to sequenced learning
• Can miss out on new opportunities
for learning
• People can be reluctant to admit
that problems exist
For internal use of the BEST Team only. Not for distribution.
Conduct Performance Analysis
• Assess performance of office along
1 performance indicators
For internal use of the BEST Team only. Not for distribution.
Performance Environment
Client Physical
demands environment
Competencies
Strategic
thrust Structure
Resources and
staffing
Policies/
Leadership Systems
style
Culture
Job Rewards and
design norms
For internal use of the BEST Team only. Not for distribution.
Example:
Roads Management KRAs
1. Sustainable road management
2. Transparent and accountable budget and
expenditure management system
3. Internal Control System and Independent
Internal Audit
4. Transparent Procurement Processes
5. HRD Plan and Management Strategy
For internal use of the BEST Team only. Not for distribution.
Sustainable Road Management
Sample Key Result Statement
For internal use of the BEST Team only. Not for distribution.
Road Condition Surveys and Traffic Surveys….
Performance
Accomplishments
Performance
Gaps
Reasons
for
Gaps
Competency
Indicators
Gaps
Road
and
bridge
Complete
data
Current
system
is
Insufficient
None
asset
management
stored
into
the
used
only
for
data
workforce
system
used
as
Roads
and
collecCon
and
basis
for
road
Bridges
storage
Available
personnel
planning,
budgeCng
InformaCon
cannot
focus
on
and
updaCng
RBIS
since
System
(RBIS)
Data
not
used
to
implementaCon
they
have
other
generate
reports
to
aid
decision-‐ regular
funcCons
to
making
perform
Traffic
and
road
Traffic
Survey
Inaccurate
raw
Lack
of
competency
CollecCng
and
condiCons
survey
data
updated
data
generated
in
of
surveyors
in
recording
of
incorporated
into
and
reported
in
traffic
surveys
conducCng
traffic
traffic
data
the
bridge
asset
Excel
form
delays
surveys
(surveyors)
management
consolidaCon
Some
maintenance
system
personnel
are
not
Supervising
the
(because
of
the
need
to
correct
able
to
effecCvely
collecCon
and
supervise
surveyors
recording
of
discrepancies)
during
data
traffic
data
gathering
For internal use of the BEST Team only. Not for distribution.
Strategic
DepEd Strategic Directions
Anchors
Core Competencies
Leadership Competencies
Key Result Areas (KRA)
for Offices and Individuals
to LDNA Approach
Performance Analysis Competency Assessment
Other
Competency Competency Competency
Performance
Gaps Gaps Strengths
Factors
Development Needs
For internal use of the BEST Team only. Not for distribution.
For internal use of the BEST Team only. Not for distribution.
Approaches to LDNA
Strategic
Anchors DepEd Strategic Directions
Core Competencies
Key Result Areas (KRA) Leadership Competencies
for Offices and Individuals
Technical/ Functional
Competencies
Approach
Performance Analysis Competency Assessment
Process/
Tool
Approach
Performance Analysis Competency Assessment
Approaches to LDNA
Process/
Tool Competency Assessment in
OPCRF IPCRF Part II: Competencies of the
(achievement (achievement IPCRF, and other prescribed
of office KRA of individual tools (PPST-SAT, and
objectives) KRA objectives) competency-based job
descriptions)
Other
Competency Competency Competency
Performance
Gaps Gaps Strengths
Factors
Development Needs
For internal use of the BEST Team only. Not for distribution.
Approaches, Methods and Tools
LDNA
Possible
Possible
Tools
Approach
Methodology
Competency Competency
• PPST
Self-‐Assessment
Tool
-‐based
Assessment
• NaConal
Competency-‐based
Standards
for
School
Heads
(NCBSSH),
or
equivalent
set
of
standards
• IPCRF
Part
II:
Competencies
Performance
Performance
• IPCRF
and/or
OPCRF
Analysis
EvaluaCon
&
• Part
I:
MFO,
KRA,
ObjecCves,
Review
Timeline,
KRA
Weight,
Performance
Indicators,
Actual
Results,
RaCng
Individual
&
Office
• Part
IV:
Development
Plans
Development
Planning
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• Complete LDNA Plan
1.
Prepare
LDNA
Plan
Template
• Objectives
• Data Requirements and Data Sources
• Methodologies and Tools
• Implementation Details (activities, persons
responsible, timelines, resources needed)
For internal use of the BEST Team only. Not for distribution.
Group LDNA Method
Tool
Interview
Interview
Guide
2.
Develop
LDNA
tools
Survey
QuesConnaire
Focus
group
FGD
Guide
QuesCons
discussion
(FGD)
Documents
Checklist
Review
(What
to
look
for)
Test
items
and
scoring
Tests
protocol
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• Inform and coordinate with
3.
Collect
data
targeted offices or groups
• Implement LDNA activities
according to the plan
• Capture data in appropriate
tools and templates
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• Perform quantitative and
4.
Analyze
and
validate
data
qualitative analysis
• Establish trends or patterns
• Uncover gaps in
competencies of target
learners
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• Prioritize competency gaps
4.
Analyze
and
validate
data
S
• Strategic
Importance
U • Urgency
M • Magnitude
F • Feasibility
For internal use of the BEST Team only. Not for distribution.
Prioritizing Competency Gaps
Strategic Importance
• What is the performance area affected by the
competency gap?
• What are the negative effects of the competency gap
to the target performance outcomes and objectives?
Urgency
• How soon should the competency gap be
addressed?
• What will be further adverse effect on performance
outcomes and objectives if the competency gap is
not addressed immediately?
For internal use of the BEST Team only. Not for distribution.
Prioritizing Competency Gaps
Magnitude
• How big is the gap between current and desired
proficiency level?
• What is the scale (size) of the problem resulting
from the competency gap?
Feasibility
• What is the degree of control of the employee,
school, unit or office in addressing the competency
gap?
• What resources are available?
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• Validate data through
4.
Analyze
and
validate
data
• Stakeholders who can verify
and provide further inputs
• Other documents that might
corroborate findings
• Use multiple methods
• Update or revise data and
findings, as needed
For internal use of the BEST Team only. Not for distribution.
Group LDNA
• LDNA Report Template
5.
Prepare
LDNA
report
• Highlight performance
problems and consequences
• Identify competency gaps of
target learners that contribute
to performance problems
• Present prioritized competency
gaps
• Use tables, graphs, and
other support visuals
For internal use of the BEST Team only. Not for distribution.
Group LDNA
1.
Prepare
2.
Develop
3.
Collect
data
LDNA
Plan
LDNA
tools
For internal use of the BEST Team only. Not for distribution.
Organizational LNDA
• Prompted by new strategic priorities that
require new competencies to implement
organization-wide reforms or initiatives
• Uses similar processes as group LDNA for
multiple organizational units, and more
types of jobs
For internal use of the BEST Team only. Not for distribution.
LDNA General Guidelines
CollaboraCve
process
Basic
requirement
for
involving
PDC,
L&D
PMT,
any
L&D
program
head
of
office
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
System &
Roles and
Competency LDNA Assessment
Responsibilities in
Indicators for LDNA Guides (QA)
LDNA
(pp. 19-20)
• Rating (sticker • ✔ - Agree • ✔ - Agree
dots) • ? - Question • ? - Question
• Assessment Notes • ✖ - Disagree • ✖ - Disagree
• Action Steps • Questions, • Questions,
• Timeline comments, comments,
• Person/s suggestions on suggestions on
Responsible post-its post-its
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
For internal use of the BEST Team only. Not for distribution.