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Orientation Workshop on DepEd’s

Learning and Development System

For Regions VI, VII, VIII and X

16  -­‐  21  September  2018  

26-­‐29  April  2016  


Civil  Service  Commission,  Quezon  City  

For internal use of the BEST Team only. Not for distribution.
2

Workshop Flow
! DAY!1! DAY!2! DAY!3! Day!4! Day!5!!
Preparing!the! MoL!Activity! MoL!Activity! MoL!Activity! Meeting!of!NEAP!and!
AM! Learning! LDGEM!Checkpoint! LDP!Subsystem! LDPD!Checkpoint! HRDD!Chiefs!
!
1! Environment! (cont.)!! LDRPD!
! LDP!Checkpoint!
!
Subsystem!
L&D!Perspectives! LDNA! LDRPD!Checkpoint!
!
AM! ! Subsystem! !
2! LDNA!Checkpoint!
!
!
L&D!System! LDQATAME! LDD!Subsystem! !
PM! Overview! Subsystem! LDD!Checkpoint!!
LDP!Subsystem!
1! ! LDQATAME!Checkpoint!

GEM! LDPD!Subsystem!!
PM! Subsystem! ! Action!Planning!
2! ! Workshop!
Integration!
!

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
•  Reflect on current
state of L&D system
•  Identify strengths and
areas for improvement
•  Determine action steps 

to address gaps.

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Adapts L&D indicators of PRIME-HRM

For internal use of the BEST Team only. Not for distribution.
Maturity
Level GEM Element: Policy
The Office’s Learning and Development (L&D) policies and
1 processes comply with CSC-issued L&D policies and
Transactional
guidelines.

2 The Office’s L&D policies and/or processes are customized to


Process- Office’s requirements, and include specific guidelines on
Defined application of equal opportunity principles.
The Office’s L&D policies and processes are competency-
3 based and linked with other core HRM areas (i.e., RSP, RPMS
Integrated
and R&R).
The Office’s L&D policies and processes are proactively
4 reviewed and updated to respond to changes in the Office’s
Strategic
strategic goals.
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Step  1.  Choose  descriptor  of  current  state  

N   • Not  Met  

P   • ParCally  Met  

F   • Fully  Met  

For internal use of the BEST Team only. Not for distribution.
Proficiency
GEM Competency:
Level
Policy Review and Formulation

1 Refers to L&D policies and guidelines issued by CSC and


Basic DBM/GCG in executing the Office’s L&D activities.

Reviews and refines L&D policies, policy guidelines and/or


2 processes to meet Office requirements and promote equal
Intermediate opportunity principles in collaboration with the PDC,
managers/ supervisors and top management.
Develops L&D policies and/or policy guidelines that clearly
3 define link with other core HRM areas, in collaboration with
Advanced
PDC, managers/supervisors and top management.
Leads the proactive review and updating of L&D policies and
4 processes to respond to changes in the Office’s strategic
Superior
goals.
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Step  2.  Provide  explanaCon  

What  aspect  of  the  indicator  are  we:  


•  Good  at?  Cite  “evidences.”  
•  ParCally/not  implemenCng  or  
demonstraCng?      

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Step  3.  Generate  ideas  on  how  to  address  gaps  

What  do  we  need  to  do  to:  


•  Fully  meet  the  indicator?  
•  Move  to  the  next  level?  

For internal use of the BEST Team only. Not for distribution.
LDGEM Checkpoints

Structure,  Roles  
InformaCon  and  
Policy   and  
CommunicaCon    
ResponsibiliCes  

Capability-­‐
Resource   Partnership  
Building  for  L&D  
Management   Management  
Implementers  

Review  
AccreditaCon  
Budget   Mechanism  
and  CerCficaCon  
(System  Audit)  
L&D  Planning   L&D  QATAME   L&D  Delivery  
For internal use of the BEST Team only. Not for distribution.
L&D GEM
Page No.
Cluster GEM Element System Competency
Indicators Indicators

Policy 3 12

1 Structure, roles and responsibilities 4


Capability-building for L&D
11
Implementers

2 ICT (LDIS, Communication) 6-7 14-15

L&D Resource Management 9 17


3 L&D Partnership Management 10 18
For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Part  1  

•  In your small group


•  Read the indicators carefully
•  Discuss and agree on your rating
•  Use sticker dots to indicate your agreed rating
•  Use metacards for your assessment notes and
action steps
•  30 minutes

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints

•  Remember:
•  Read the indicators carefully
•  Consider all aspects described by the
indicator
•  Indicators are arranged in a progression
•  Identify “evidences” of meeting aspects of
the indicator

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
Part  2  

•  Regroup as Region/Division
•  Share the output of your small group
•  Provide additional information, if any
•  Review and revise rating, if needed, given
new information
•  Determine indicative Timeline for Action
Steps, and identify Person/s Responsible
•  30 minutes
For internal use of the BEST Team only. Not for distribution.
Framework

Governance  and  Enabling  Mechanisms  

L&D     L&D    
L&D     L&D    
L&D     Resource  
Needs   Program   Program  
Planning   Package   Delivery  
Assessment   Designing   Development  

Quality  Assurance,  Technical  Assistance  and  Monitoring  and  EvaluaCon  

For internal use of the BEST Team only. Not for distribution.
Session Objectives
• Explain  the  purpose,  general  guidelines  and  quality  
1   standards  of  the  L&D  Needs  Assessment  (LDNA)  Subsystem  

•  DifferenCate  the  levels  of  LDNA  


2  

•  Discuss  the  approaches  to  LDNA  and  their  uses  


3  

•  Expound  on  the  steps  in  LDNA  


4  

For internal use of the BEST Team only. Not for distribution.
Session Objectives
•  IdenCfy  strengths  and  areas  for  improvement  of  the  
5   office’s  L&D  Needs  Assessment  

•  Determine  possible  acCon  steps  to  address  gaps  


6  

For internal use of the BEST Team only. Not for distribution.
18

Dragon
Paper
Airplane

 
For internal use of the BEST Team only. Not for distribution.
Activity
•  8 groups
•  QC inspector per group will
•  observe and not participate in making the
airplanes
•  check production after the time is up
•  record production stats (see factors)

 
For internal use of the BEST Team only. Not for distribution.
Activity
Objective
To produce as many
airplanes that comply
with the provided
specifications (see
sample) in 10 minutes.

 
For internal use of the BEST Team only. Not for distribution.
Activity
•  Performance assessment of the plane-
making will be conducted using the
following factors:
•  Productivity (number of planes made)
•  Made according to specs (see sample)
•  Wastage (minus half a point per wasted paper)
•  Flight distance (5 meters is optimal)

 
For internal use of the BEST Team only. Not for distribution.
22

Looking
Back…

What factors
affected your
performance?

For internal use of the BEST Team only. Not for distribution.
23

Performance Environment

Client Physical
demands environment
Strategic
Competencies Structure
thrust
Resources and
staffing
Policies/
Leadership Systems
style
Culture
Job and
Rewards
design norms

For internal use of the BEST Team only. Not for distribution.
L&D Needs Assessment (LDNA)

Determining professional
development needs of the
Department’s personnel in key
performance areas, as basis for
identifying L&D programs

For internal use of the BEST Team only. Not for distribution.
25

Purpose

Provides  processes  for  idenCfying  competency  gaps  that  


affect  individual  and  organizaConal  performance  

Establishes  baseline  data  on  competency  levels  of  


personnel  

Provides  basis  for  tracking  progress  towards  desired  levels  


of  proficiency  

Guides  the  planning  and  designing  of  L&D  programs  

For internal use of the BEST Team only. Not for distribution.
Levels of Needs Assessment

Individual  L&D  Needs  Assessment  

•  IdenCfying  learning  needs  that  affect  individual  performance    

Group  Needs  Assessment    

•  Determining  learning  needs  of  an  organizaConal  unit  or  group  


of  jobholders  due  to  changing  requirements  or  specificaCons  

OrganizaConal  Needs  Assessment  

•  Determining  learning  needs  prompted  by  new  strategic  


direcCons  requiring  new  competencies  to  implement  
organizaCon-­‐wide  reforms  or  iniCaCves  

For internal use of the BEST Team only. Not for distribution.
Individual Results-­‐based  Performance  Management  Cycle  
LDNA
Planning and
Commitment

Rewarding and Coaching and


Development Planning Monitoring

Development
Planning and
LDNA Review and Evaluation

For internal use of the BEST Team only. Not for distribution.
Individual
LDNA
Performance  Review  and  EvaluaEon  
IPCRF  for  Teachers  

• PPST  Self-­‐Assessment  Tool   Assess  staff  competencies  


• Classroom  ObservaCon  Tool  
• Porholio  Management  
• Individual  Development  Plan   IdenCfy  strengths  and  development  needs  

IPCRF  for  Non-­‐teaching  Staff   Set  learning  objecCves  

• Assessment  of  job  


competencies   Prepare  Individual  Development  Plan  

For internal use of the BEST Team only. Not for distribution.
Group LDNA
OrganizaConal  Unit     Group  of  Jobholders    

• Learning  center  or   • Teachers  


school   • Principals  or  school  
• Schools  division   heads  
office   • Curriculum  
• Regional  office   developers  
• FuncConal  division   • Learning  resource  
• Bureau/  Service   developers  

For internal use of the BEST Team only. Not for distribution.
Group LDNA

1.  Prepare   2.  Develop  
3.  Collect  data  
LDNA  Plan   LDNA  tools  

4.  Analyze  and   5.  Prepare  


validate  data   LDNA  report  

For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Review existing personnel
1.  Prepare  
LDNA  Plan   and organizational information
about office/ job group
•  Key functions and processes
•  Current performance successes and
challenges
•  Input from head of office and key
people
•  Available documents

For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Set objectives of LDNA
1.  Prepare   •  Purpose and scope
LDNA  Plan  
•  Organizational unit or job group
•  Target performance or competency
area

Involve  heads  of  units  or  key  members  of  job  


group  in  formulating  LDNA  objectives  
 
LDNA  objectives  guide  selection  of  
approaches  and  tools  
For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Determine data requirements
1.  Prepare  
LDNA  Plan   and sources based on
objectives
Data  Requirements   Sources  

•  Performance   •  Job  holders  


issues   •  Supervisors  
•  Competency   •  Documents  (IDPs,  
requirements  for   SAT  results,  job  
the  job   descripCons,  etc.)  
•  Job  holders’  level  
of  proficiency  
For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Determine LDNA methodology
1.  Prepare  
LDNA  Plan   and data gathering tools
•  Select approach
•  Select methodology and tools

For internal use of the BEST Team only. Not for distribution.
LDNA Approaches

Competency-­‐ Performance  
based   Analysis  
Approach   Approach  

For internal use of the BEST Team only. Not for distribution.
Competency-based Approach

Responds to immediate
performance problems
AND
minimizes future gaps
… by identifying the set of
knowledge, skills, and
attitudes required for
successful performance of
the job
For internal use of the BEST Team only. Not for distribution.
Competency-based Approach

•  PPST Self-assessment
Tool
•  RPMS
•  Core Behavioral
Competencies
•  Leadership Competencies

For internal use of the BEST Team only. Not for distribution.
For internal use of the BEST Team only. Not for distribution.
For internal use of the BEST Team only. Not for distribution.
Competencies

Observable, measurable and


vital knowledge, skills and
attitudes that are translations Defined in terms of
of capabilities deemed behavioral indicators that
essential to effective job are tangible and measurable
performance and
organizational success

CSC Definition
For internal use of the BEST Team only. Not for distribution.
Competency Elements
•  Understanding   •  CapabiliCes   • Beliefs,  feelings  
acquired  through   acquired  thru   and  values  which  
learning  sessions   pracCce   predispose  
people  to  act  in  
certain  ways  

Knowledge   Skills   Altudes  

CSC Definition
For internal use of the BEST Team only. Not for distribution.
DepEd Competencies

Core  

FuncConal  

Leadership/Managerial  

For internal use of the BEST Team only. Not for distribution.
Competencies are not about duties, they are
about people. Competencies focus on the
characteristics of people who are successful
in performing the work. Competencies do
better in pinpointing the unique
characteristics of people that lead to
success.
Willian  J.  Rothwell  (2004),  Competency-­‐Based  Human  
Resource  Management  
For internal use of the BEST Team only. Not for distribution.
Competency-based Approach – 

Advantages
•  Leads to an organized sequence of learning
•  Provides a complete set of learning necessary for
a particular job or role
•  Provides a convenient basis for designing
orientation or basic training
•  Is more adaptable to individual needs and pacing

For internal use of the BEST Team only. Not for distribution.
Competency-based Approach -
Disadvantages
•  May not lead to immediate problem solution
•  Requires more thorough analysis of
behaviors required in successful execution
of task
•  Needs more time

For internal use of the BEST Team only. Not for distribution.
Performance Analysis Approach

Responds to an
immediate performance
deficiency by isolating
the causes related to
lack of knowledge,
skills, and attitudes

For internal use of the BEST Team only. Not for distribution.
Performance Analysis Approach -
Advantages

•  Leads to high motivation since


learning activities are designed
to solve immediate problems
•  Leads to immediate
satisfaction when problem is
solved

For internal use of the BEST Team only. Not for distribution.
Performance Analysis Approach -
Disadvantages
•  Can lead to fire fighting approach to L&D
•  Does not lead naturally to sequenced learning
•  Can miss out on new opportunities 

for learning
•  People can be reluctant to admit 

that problems exist

For internal use of the BEST Team only. Not for distribution.
Conduct Performance Analysis
•  Assess performance of office along
1 performance indicators

•  Identify factors that affect or could affect


2 performance

•  Isolate factors related to competencies


3

For internal use of the BEST Team only. Not for distribution.
Performance Environment

Client Physical
demands environment
Competencies
Strategic
thrust Structure
Resources and
staffing
Policies/
Leadership Systems
style
Culture
Job Rewards and
design norms

For internal use of the BEST Team only. Not for distribution.
Example: 

Roads Management KRAs
1.  Sustainable road management
2.  Transparent and accountable budget and
expenditure management system
3.  Internal Control System and Independent
Internal Audit
4.  Transparent Procurement Processes
5.  HRD Plan and Management Strategy

For internal use of the BEST Team only. Not for distribution.
Sustainable Road Management

Sample Key Result Statement


•  Road condition surveys and traffic surveys


conducted, stored, and analysed using a
road and bridge asset management system

For internal use of the BEST Team only. Not for distribution.
Road Condition Surveys and Traffic Surveys….
Performance   Accomplishments   Performance  Gaps     Reasons  for  Gaps   Competency  
Indicators   Gaps  
Road  and  bridge   Complete  data   Current  system  is   Insufficient   None  
asset  management   stored  into  the   used  only  for  data   workforce    
system  used  as   Roads  and   collecCon  and  
basis  for  road   Bridges   storage   Available  personnel  
planning,  budgeCng   InformaCon     cannot  focus  on  
and   updaCng  RBIS  since  
System  (RBIS)   Data  not  used  to  
implementaCon   they  have  other  
  generate  reports  to  
aid  decision-­‐ regular  funcCons  to  
making   perform  
 
Traffic  and  road   Traffic  Survey   Inaccurate  raw   Lack  of  competency   CollecCng  and  
condiCons  survey   data  updated   data  generated  in   of  surveyors  in   recording  of  
incorporated  into   and  reported  in   traffic  surveys   conducCng  traffic   traffic  data  
the  bridge  asset   Excel  form   delays   surveys   (surveyors)  
management     consolidaCon   Some  maintenance  
system   personnel  are  not   Supervising  the  
(because  of  the  
  need  to  correct   able  to  effecCvely   collecCon  and  
supervise  surveyors   recording  of  
discrepancies)  
during  data   traffic  data  
 
gathering    
 
For internal use of the BEST Team only. Not for distribution.
Strategic
DepEd Strategic Directions
Anchors

Core Competencies
Leadership Competencies
Key Result Areas (KRA)
for Offices and Individuals

Approaches Technical/ Functional


Competencies

to LDNA Approach
Performance Analysis Competency Assessment

Process/ Office Individual Competency Assessment in


Tool Performance Performance Part II: Competencies of the
Analysis using Analysis using IPCRF, and/or other prescribed
OPCRF IPCRF tools (such as those based on
(achievement (achievement the Philippine Professional
of KRA of KRA Standards for Teachers, and job
objectives) objectives) descriptions)

Office and Individual


Data Level of proficiency in
performance gaps and reasons
Generated competencies required by job
for gaps:

Other
Competency Competency Competency
Performance
Gaps Gaps Strengths
Factors

Development Needs

For internal use of the BEST Team only. Not for distribution.
For internal use of the BEST Team only. Not for distribution.

Approaches to LDNA
Strategic
Anchors DepEd Strategic Directions

Core Competencies
Key Result Areas (KRA) Leadership Competencies
for Offices and Individuals
Technical/ Functional
Competencies

Approach
Performance Analysis Competency Assessment

Process/
Tool
Approach
Performance Analysis Competency Assessment

Approaches to LDNA
Process/
Tool Competency Assessment in
OPCRF IPCRF Part II: Competencies of the
(achievement (achievement IPCRF, and other prescribed
of office KRA of individual tools (PPST-SAT, and
objectives) KRA objectives) competency-based job
descriptions)

Office and Individual


Data Level of proficiency in
performance gaps and reasons
Generated competencies required by job
for gaps:

Other
Competency Competency Competency
Performance
Gaps Gaps Strengths
Factors

Development Needs
For internal use of the BEST Team only. Not for distribution.
Approaches, Methods and Tools
LDNA   Possible   Possible  Tools  
Approach   Methodology  
Competency Competency   •  PPST  Self-­‐Assessment  Tool  
-­‐based   Assessment   •  NaConal  Competency-­‐based  Standards  
for  School  Heads    (NCBSSH),  or  
equivalent  set  of  standards    
•  IPCRF  Part  II:  Competencies  
Performance   Performance   •  IPCRF    and/or  OPCRF  
Analysis   EvaluaCon  &   •  Part  I:  MFO,  KRA,  ObjecCves,  
Review   Timeline,  KRA  Weight,  Performance  
  Indicators,  Actual  Results,  RaCng    
Individual  &  Office   •  Part  IV:  Development  Plans  
Development    
Planning    
For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Complete LDNA Plan
1.  Prepare  
LDNA  Plan   Template
•  Objectives
•  Data Requirements and Data Sources
•  Methodologies and Tools
•  Implementation Details (activities, persons
responsible, timelines, resources needed)

For internal use of the BEST Team only. Not for distribution.
Group LDNA Method   Tool  
Interview     Interview  Guide  
2.  Develop  
LDNA  tools   Survey   QuesConnaire  

ObservaCon   ObservaCon  Guide  

Focus  group  
FGD  Guide  QuesCons  
discussion  (FGD)  
Documents   Checklist    
Review   (What  to  look  for)  
Test  items  and  scoring  
Tests  
protocol  
For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Inform and coordinate with
3.  Collect  data   targeted offices or groups
•  Implement LDNA activities
according to the plan
•  Capture data in appropriate
tools and templates

For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Perform quantitative and
4.  Analyze  and  
validate  data  
qualitative analysis
•  Establish trends or patterns
•  Uncover gaps in
competencies of target
learners

For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Prioritize competency gaps
4.  Analyze  and  
validate  data  
S   • Strategic  Importance  

U   • Urgency  

M   • Magnitude  

F   • Feasibility  

For internal use of the BEST Team only. Not for distribution.
Prioritizing Competency Gaps

Strategic Importance
•  What is the performance area affected by the
competency gap?
•  What are the negative effects of the competency gap
to the target performance outcomes and objectives?

Urgency
•  How soon should the competency gap be
addressed?
•  What will be further adverse effect on performance
outcomes and objectives if the competency gap is
not addressed immediately?

For internal use of the BEST Team only. Not for distribution.
Prioritizing Competency Gaps

Magnitude
•  How big is the gap between current and desired
proficiency level?
•  What is the scale (size) of the problem resulting
from the competency gap?

Feasibility
•  What is the degree of control of the employee,
school, unit or office in addressing the competency
gap?
•  What resources are available?

For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  Validate data through
4.  Analyze  and  
validate  data   •  Stakeholders who can verify
and provide further inputs
•  Other documents that might
corroborate findings
•  Use multiple methods
•  Update or revise data and
findings, as needed

For internal use of the BEST Team only. Not for distribution.
Group LDNA
•  LDNA Report Template
5.  Prepare  
LDNA  report   •  Highlight performance
problems and consequences
•  Identify competency gaps of
target learners that contribute
to performance problems
•  Present prioritized competency
gaps
•  Use tables, graphs, and 

other support visuals
For internal use of the BEST Team only. Not for distribution.
Group LDNA

1.  Prepare   2.  Develop  
3.  Collect  data  
LDNA  Plan   LDNA  tools  

4.  Analyze  and   5.  Prepare  


validate  data   LDNA  report  

For internal use of the BEST Team only. Not for distribution.
Organizational LNDA
•  Prompted by new strategic priorities that
require new competencies to implement
organization-wide reforms or initiatives
•  Uses similar processes as group LDNA for
multiple organizational units, and more
types of jobs

For internal use of the BEST Team only. Not for distribution.
LDNA General Guidelines
CollaboraCve  process  
Basic  requirement  for  
involving  PDC,  L&D  PMT,  
any  L&D  program  
head  of  office  

Conducted  at  least  once   Done  for  all  employees  


a  year  as  input  to  L&D   at  least  once  a  year  as  
planning  and  budgeCng   part  of  RPMS  

Technology  is  used  


ConfidenCality  observed  
where  appropriate  and  
in  data  gathering    
feasible  

LDNA  plan  approved  by   LDNA  report  reviewed  


PDC  before  start  of  data   by  PDC  and  approved  by  
gathering   head  of  office  
For internal use of the BEST Team only. Not for distribution.
70

If I had an hour to solve


a problem, I’d spend 55
minutes thinking about
the problem and five
minutes thinking about
solutions.

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints

•  LDNA System and Competency Indicators


•  LDNA Roles and Responsibilities
•  Assessment Guides for:
•  LDNA Plan
•  LDNA Report

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints
System &
Roles and
Competency LDNA Assessment
Responsibilities in
Indicators for LDNA Guides (QA)
LDNA
(pp. 19-20)
•  Rating (sticker •  ✔ - Agree •  ✔ - Agree
dots) •  ? - Question •  ? - Question
•  Assessment Notes •  ✖ - Disagree •  ✖ - Disagree
•  Action Steps •  Questions, •  Questions,
•  Timeline comments, comments,
•  Person/s suggestions on suggestions on
Responsible post-its post-its

For internal use of the BEST Team only. Not for distribution.
L&D System Checkpoints

1.  Divide yourselves into 3 small groups


2.  Assign which group to review:
•  LDNA system and competency indicators
•  LDNA roles and responsibilities
•  LDNA Assessment Guides
3.  Regroup as Region/Division; share and
discuss the 3 outputs

For internal use of the BEST Team only. Not for distribution.

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