Professional Documents
Culture Documents
By- Ajatshatru
Sharma
Anita Sharma
Big Bazaar is a chain of department stores in India
currently with 100 outlets.
Management
• Owner/Manager
• Responsibilities
• Buying, Promotion, Sales, HR,
Operational
• Control & General Management
External Advisors
Sales Staff
Lawyers, CA, Back Office Staff Responsibilities
Responsibilities Customer Service, Selling,
Bankers, etc
Accounting & Record keeping, Stock Control, Display &
Data Entry, Inventory Control, Housekeeping
Purchase Orders, Time Keeping
& Payroll, Facilities Management
HRM In Retail
• According to HR manger of Big Baazar, Gwalior,
“Hiring persons with Right Attitude is important in all
organizations”
The HR Function in Retail Involves:
1. Identifying Various roles in organizations
2. Recruiting people with the right attitude to fit the jobs.
3. Training
4. Motivating Employees
5. Evaluating employee performance
Big Bazaar People Management
System
• Culture Building
• People Processes
• Management Processes
• Leadership Excellence
Areas covered under this
assignment are…..
• Recruitment & Selection process
• Induction
• Training
• Compensation and rewards
• Performance appraisal
Recruitment & Selection in Big
Bazaar
Recruitment
• Consultancy Services
• Walk-ins
• Employee Referrals
• Campus Recruitment
Selection process
• Interview
• Psychometric Tests
• Group Discussion
Induction training programme
• New employees selected are given a 13 day
induction and training program.