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a) Improved performance
b) Less Absenteeism
c) Reduced wastage
a) On-demand training
b) Web-based training
c) Functional training
Question 3:- Which concept of training involves the ability and capacity acquired through
systematic effort to carry out job activities?
a) Task
b) Knowledge
c) Skills
d) Role
a) Education
b) Continuous learning
c) Knowledge
d) Training
Question 5:- Which plan enables organizations to align resources to corporate strategy?
a) Business plan
b) Corporate plan
c) Strategic HR Plan
d) Training plan
Question 6:- Which of the following is a planned, top-down, organization-wide effort to increase
organizational effectiveness and health?
a) Training
b) Organization development
c) Development
d) Organization plan
Question 7:- Which strategy follow employees performance to reinforce desired behaviour or
results?
a) Reactive strategies
b) Competitive strategies
c) Proactive strategies
a) Operant conditioning
b) Classical learning
c) Cognitive Learning
a) Abraham H.Maslow
b) Mc Clelland
c) Clayton Alderfer
d) Victor Vroom
b) Management by objectives
Question 11:- Which of the following are the sources of motivation for Adult learning?
a) Social welfare
b) Personal advancement
c) Escape/Stimulations
Question 13:- Which of the following aspect of reinforcement involves pleasant outcomes linked
with a particular behaviour?
a) Positive reinforcement
b) Negative reinforcement
c) Punishment
Question 14:- Which type of analysis for identifying the training needs focus on individual in a
given job?
a) Organizational analysis
b) Task analysis
c) Manpower analysis
Question 15:- Craft training is undertaken or conducted for which level of employees?
a) Supervisors
b) Workers
c) Staff members
d) Managers & Executives
a) Group Discussion
b) E-learning
c) Role playing
d) Sensitivity training
c) Behavioural Interview
Question 19:- Which learning theory postulates that learners first watch others who act as
models?
a) Expectancy theory
b) Goal-setting theory
c) Social learning theory
d) Reinforcement theory
Question 20:- What are the 4P's of micro organizational training level analysis?
HR04 2ND
Question 1:- Who all are the beneficiaries of the training objectives?
a) Designer
c) Evaluator
a) ADDIE Model
c) Kemp model
d) Smith/Ragan Model
Question 4:- Which technique is used to analyze ideas from a brainstorming session?
a) Fishbone diagram
b) Scatter diagram
c) Pareto analysis
d) Matrix analysis
a) ITS
b) Virtual Reality
c) Visual Reality
a) Role playing
b) In-basket exercise
Question 8:- Which method of training involves duplication in such a way that it carries a closer
resemblance to the actual job situation?
a) Business Games
b) Simulation
c) In-basket method
d) Managerial Grid
d) Simulation control
Question 10:- Which approach to training objective setting takes into account the immediate
need mostly related to organization problems?
a) Reactive approach
b) Proactive approach
c) Both a and b
Question 14:- Where is Central Staff Training and Research Institute Located?
a) Bengaluru
b) Mumbai
c) Kolkata
d) Chennai
Question 16:- Which quadrant in the Dave Ulrich model signifies the role of HR as
empowerment, building capacity for change, new norms and cultural change?
a) Strategic partner
b) Employee champion
c) Administrative expert
d) Change Agent
Question 17:- Which method of imparting training to managers consists of day-to-day feedback,
instruction and advice provided by the employee's supervisor?
a) Computer-based training
b) Socialization
c) Mentoring
d) Coaching
Question 18:- Which of the width techniques of job behaviour evaluation makes the evaluator to
record his observation on the trainee's behaviour at random intervals of time?
a) SISCO technique
b) Activity sampling
c) Wirdenius technique
d) Observer Diaries
a) Self-diaries
c) Width interviews
d) Self- reporting
Question 20:- Which of the tool of SPC is organized way of collecting and structuring data, its
purpose is to collect the facts in the most efficient way?
a) Bar Charts
b) Check sheet
c) Scatter diagram
d) Matrix analysis