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NVSXXX10.1177/0899764015604739Nonprofit and Voluntary Sector QuarterlyBenenson and Stagg
Article
Nonprofit and Voluntary Sector Quarterly
2016, Vol. 45(1S) 131S–149S
An Asset-Based Approach © The Author(s) 2015
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DOI: 10.1177/0899764015604739
Benefits for Low-Income nvsq.sagepub.com
Volunteers
Abstract
Research demonstrates that volunteering provides many benefits for individuals
and communities. However, research has not adequately addressed the potential
significance of volunteering as a mechanism for low-income individuals to improve their
own lives and support their communities. To account for the benefits volunteering
could generate, research must shift from an emphasis on what low-income volunteers
lack to an approach that uncovers the strengths and wealth present among low-
income volunteers and their communities. The purpose of this article is to present
a theoretically informed asset-based framework for analyzing volunteerism research.
Through an examination of four nonfinancial assets—social capital, human capital,
cultural capital, and political capital—we illustrate how an asset-based approach
offers an opportunity to explore the ways low-income individuals could build and
leverage assets through volunteering. Implications for future research that frames
volunteering as an asset-building strategy are considered.
Keywords
volunteering, assets, asset-building, capital, low-income
Research demonstrates that volunteering provides many benefits at the individual and
community levels (Borgonovi, 2008; Wilson, 2000, 2012; Wilson & Musick, 1999).
Volunteering is positively related to health (Grimm, Spring, & Dietz, 2007; Thoits &
Hewitt, 2001), academic learning (Melchior, 1998), and coping with life events
Corresponding Author:
Jodi Benenson, Jonathan M. Tisch College of Citizenship and Public Service, Tufts University, Lincoln
Filene Hall, Medford, MA 02155, USA.
Email: Jodi.Benenson@tufts.edu
132S Nonprofit and Voluntary Sector Quarterly 45(1S)
(Midlarsky, 1991). However, the benefits accrued from volunteering are not dis-
tributed equally; research identifies a persistent gap in volunteer participation by
income. Indeed, the likelihood of volunteering increases with income (Corporation
for National and Community Service [CNCS], 2011; Toppe, Kirsch, & Michel,
2002; Verba, Schlozman, & Brady, 1995), mirroring other “dominant status” social
and economic characteristics (D. H. Smith, 1994).
Despite the increasing evidence of the benefits accrued from voluntary participation,
the literature has not adequately addressed the potential benefits of volunteering for
low-income individuals. When low-income volunteers are predominantly characterized
by income deficits that deter volunteering, these approaches obfuscate other forces
undermining participation and overlook existing nonmonetary resources. As such,
research fails to recognize the ways that low-income volunteers could build and lever-
age a broad array of resources for individual and community well-being.
An asset-based approach moves beyond what low-income volunteers lack and
instead draws on the resources present within low-income volunteers and their
communities. Assets are typically viewed as stocks of wealth in households and
communities that sustain economic security and provide a foundation for upward
mobility, and also include a range of intangible and nonfinancial resources (Sherraden,
1991). Understanding the ways volunteering could serve as a mechanism for low-
income individuals to build and leverage assets can inform the significance of volun-
teering as a way for low-income individuals to improve their own lives and support
their communities.
This article contributes to the literature on low-income volunteers by presenting a
theoretically informed asset-based framework for examining volunteerism research.
First, we suggest that although existing scholarship provides important insights into
volunteering, we require new research approaches to advance our understanding of
volunteerism among lower income individuals. We next define assets and describe
asset-based policy approaches to poverty alleviation. Then, we apply the four nonfinan-
cial assets featured in our framework—social capital, human capital, cultural capital,
and political capital—to volunteering. Finally, conclusions address how the concept
of assets can be further developed to advance research on volunteerism among lower
income individuals.
the literature, Cnaan, Handy, and Wadsworth (1996) identify several shared character-
istics: Volunteering is an action that is undertaken by free will or choice, provides a
benefit to others, and involves lack of payment. While each of these elements is
nuanced and contextual, these themes are consistent in definitions of voluntary work
endorsed around the world (Dekker & Halman, 2003; Paine, Hill, & Rochester, 2010).
In addition, volunteerism research in the United States generally circumscribes partici-
pation according to a fourth characteristic: that voluntary work takes place in a formal
or organized context.
However, the last element of this four-pronged definition may discount volunteers
from low-income populations who volunteer informally. Informal volunteering is
broadly defined as engagement outside the context of a formal service organization
(Carson, 1999), and encompasses activities such as babysitting children of friends
(Toppe et al., 2002), attending public meetings, and working with neighbors to fix
community problems (CNCS & National Conference on Citizenship, 2010). Research
on the extent and impact of informal volunteering has received more attention out-
side of the United States (J. D. Smith, 2000; United Nations [UN] Volunteers, 2011;
Williams, 2008).
Limiting what “counts” as volunteering excludes the rich legacy of informal helping
and mutual aid that sustains well-being in many marginalized communities. Indeed,
research highlights voluntary acts that are not always recognized as volunteering,
including neighboring in rural and urban communities (Conley, 2005; Shrestha &
Cihlar, 2004), long-standing helping traditions in communities of color (Martin &
Martin, 1985; B. Smith, Shue, Vest, & Villarreal, 1999; Stack, 1974), and care work
(Fuller, Kershaw, & Pulkingham, 2008; Herd & Meyer, 2002). Sundeen, Raskoff, and
Garcia (2007) note that “rather than being misanthropic, these groups [accustomed to
informal care giving and mutual aid among relatives and friends] frequently engage in
informal ways that are not detected by survey instruments focusing on volunteering to
formal organizations” (p. 295). These themes that fall outside of the traditional definition
of volunteering may understate the contributions of individuals engaging in informal
helping. In sum, the term volunteering as traditionally applied in scholarly research is
limited in its ability to reflect the full dimensions of voluntary participation in diverse
communities.
be complementary and/or substitutable with one another, the dynamic process of asset
accumulation may involve the exchange or transfer of resources among various forms of
nonfinancial capital (Rakodi, 1999). Asset-based policy approaches thus acknowledge
the interplay of dynamic and context-specific diverse capital resources and present an
opportunity to explore the role of nonfinancial assets in the context of volunteering.
Social Capital
Social capital in the context of the assets framework refers to the value of social rela-
tionships with others and the range of connections that people draw from in their
daily lives. Definitions of social capital initially appeared to encourage community
involvement (Hanifan, 1920), and contemporary scholars emphasize trust, norms of
reciprocity, networks, and participation in their definitions (Portes, 2000). Depending
on the theoretical approach, social capital may be the aggregate of the actual or potential
resources linked to a network of relationships (Bourdieu, 1986), particular features of
social structure and the benefits mediated by existing social features in communities
(Coleman, 1988), or stocks of capital in communities via networks, norms, and trust
(Putnam, 1993, 2000). Lin (2001) and Granovetter (1973) demonstrate the manifestation
of social capital through networks and the strength of network connections.
Benenson and Stagg 137S
Social capital considers the role volunteering can play in strengthening existing ties
and forming new ones. Granovetter (1973) finds that most people secure jobs through
acquaintances rather than close friends or family. Volunteering can serve as a prime
venue for low-income volunteers to access information about employment opportunities,
which may provide advantages in the labor market. Former AmeriCorps members
report that service introduced them to job connections and made them aware of job
opportunities (CNCS, 2008). Formal and informal organizations can also serve as sites
for building social capital (Isham, Kolodinsky, & Kimberly, 2006; Warren, Thompson,
& Saegert, 2001).
Low-income volunteers could leverage social capital assets in their communities to
strengthen ties with members of the same race/ethnicity, income, or other group (bond-
ing social capital) or connect with others across social and economic divisions (bridging
social capital; Brisson & Usher, 2005; Gittell & Vidal, 1998; Putnam, 2000). Bridging
social capital is often much harder for individuals to create as it requires people who may
not otherwise interact to come together regularly, a problem intensified in the United
States by widespread residential segregation along lines of race and socioeconomic
status (Shapiro, 2004). However, bridging ties can bring greater resources and opportu-
nities into poorer communities (Warren et al., 2001).
A final element of social capital is the idea that people invest in social relation-
ships with the expectation of some return (Lin, 2001). Forming trusting relationships
by volunteering in an organization, club, or religious congregation comes with the
expectation that one’s investment will be reciprocated (Putnam, 2000). According to
Moser (2007), people access valuable resources through their formal and informal
connections with others (e.g., serving as a tutor through an organization, doing a
favor for a neighbor), and norms of reciprocity arise when trust exists in these social
networks. Building trust and cooperation across communities via volunteering can
help low-income volunteers accrue social capital and help strengthen the social fabric
of society (Warren et al., 2001).
Human Capital
Human capital reflects the assets embodied in humans (Morgan & Duncan, 1982;
Schultz, 1971). Human capital encompasses skills, competencies, and knowledge that
facilitate personal, social, and economic well-being (Rosenbaum, 1986). The defini-
tion may also include health, energy, vision, hope, and imagination (Beeferman, 2002;
Forbes & Zampelli, 2012; Sherraden, 1991). Individuals begin acquiring human capital
at birth, and have the ability to invest in human capital over time through education,
training, and other types of work (Becker, 1964; Bryant, 1990; Mincer, 1974). Becker
(1993) argues that education and training are the most important investments in human
capital and can occur through formal education, family and child care settings, work-
place training, informal learning in employment, and civic participation. Importantly,
our conceptualization of human capital does not assert that lower income people lack
education, training, or job skills; rather, we recognize that population groups face
138S Nonprofit and Voluntary Sector Quarterly 45(1S)
Cultural Capital
Cultural capital refers to assets in group-based consciousness, identity, history, and
tradition, which can be deployed for the development of one’s own capabilities and the
advancement of one’s group (Yosso, 2005; Yosso & Garcia, 2007). Traditionally, cul-
tural preferences and tastes have been examined relative to high-status social groups,
where cultural capital represents the acquisition and use of resources, lifestyles, and
values consistent with upper- and middle-class culture (Bourdieu, 1986; Sherraden,
1991). However, a broader interpretation of cultural capital recognizes the resources
and values acquired within the intimacy of homes and communities (Emery & Flora,
2006; Wilson & Musick, 1997; Yosso, 2005; Yosso & Garcia, 2007), rather than deval-
uing local communities relative to societally advantaged groups. Such “nondominant
cultural capital” signals group membership, fosters social inclusion and support
(Small, Harding, & Lamont, 2010), and reflects culturally based understandings of the
world and how to act within it (Emery & Flora, 2006). Cultural capital thus empha-
sizes the maintenance of productive cultural resources to challenge social inequality,
Benenson and Stagg 139S
Political Capital
Political capital emphasizes assets through participation, power, and influence in the
public sphere, which serve as resources for ensuring the responsiveness and account-
ability of the government and its representatives (Emery & Flora, 2006; Sherraden,
1991). Political capital serves as a “promotional asset” (Moser, 2007) or an asset for
“getting ahead,” a sustainable route for individuals and communities to move out of
poverty through political mobilization. To change and control their political circum-
stances, individuals engage material resources such as access to leaders, the opportunity
for a voice in the process, and political networks and memberships, as well as knowl-
edge, beliefs, and attitudes about the political system.
140S Nonprofit and Voluntary Sector Quarterly 45(1S)
benefits from volunteer experiences. This article represents an initial step toward
developing a multidimensional framework; future examinations may also consider
other capital assets. We suggest two areas through which an asset-based framework
can be applied and further developed in volunteerism research.
First, future research that examines the timing, sequencing, clustering, and context-
specific effects of assets can inform our understanding of the way assets are effectively
accumulated and leveraged within volunteer experiences. Asset accumulation is a
dynamic and context-specific process (Elmelech, 2006; Moser, 2007). In practice,
asset types may interact with each other and operate synergistically as interconnected
clusters (Emery & Flora, 2006). The reciprocal effects of asset accumulation are also
hypothesized to flow both ways, such that relationships between assets and outcomes
(e.g., economic effects, social well-being, health) may simultaneously affect and inter-
act with each other (Lerman & McKernan, 2008). The codependency of various forms
of assets on one another further necessitates considering the sequence in which assets
are acquired and the timing of specific asset development strategies at different life
stages (Lerman & McKernan, 2008; Rank, 2008).
Because of the interconnectedness of asset types, a volunteer opportunity targeted
to building one asset in isolation may be misleading in terms of its potential effect on
the well-being of lower income individuals (Moser, 2007). Recent efforts at the federal
level to support active volunteering among the unemployed illustrate a multidimen-
sional approach, recognizing that volunteering can help expand opportunity for unem-
ployed individuals by helping to develop employment-related skills (human capital)
and expand professional networks (social capital; U.S. Department of Labor, 2012).
Future research can further explore which combinations of assets are most effectively
targeted for asset-building among low-income volunteers within varying contexts and
at different stages of the life course.
Second, an asset-based framework enables researchers to generate different kinds
of questions and hypotheses when considering low-income volunteers, which may
yield new policy-based findings. Whereas previous research has focused on the merits
and challenges of using national data sets to examine volunteering (Brudney & Gazley,
2006; Carson, 1999; Nesbit, 2010; Rooney, Steinberg, & Schervish, 2004; Toppe,
2005; Wilson, 2005), much of the recent dialogue on volunteerism measurement
addresses dependent variable issues (e.g., volunteerism prompts) more than the
strengths that are brought to bear on these outcomes. Robust data sets that measure
formal volunteer status alongside questions about informal volunteering and neighboring
(e.g., Independent Sector’s Survey of Giving & Volunteering) represent an important
step toward acknowledging the contributions of low-income volunteers. Nevertheless,
attempts to quantify the informal dimensions of helping behavior are still framed in
the context of volunteering and thus likely understate estimates.
In addition, future analyses of volunteering can explore available variables to
represent social, human, cultural, political, and other types of capital. Variations in
survey design and content can shape potential findings about the relationship between
assets and volunteering, so researchers should consider trade-offs in the strengths and
weaknesses that come with the decision to use a particular data set (Stagg & Benenson,
142S Nonprofit and Voluntary Sector Quarterly 45(1S)
2012). We are concerned that many data sets employed by volunteerism researchers
lack robust indicators that capture the types of nonfinancial capital present in low-
income families and communities, which can have profound implications for the evi-
dence produced and thus our interpretation of volunteerism. Indicators must extend
beyond basic demographic information to capture the ways low-income volunteers
build and leverage various assets. The way we measure and model variables ultimately
affects the ways assets inform volunteering policies, such as whom policies benefit
and what supports are provided for volunteering. Approaching the study of volun-
teerism in this way yields not only new insights but also complexities, as nonfinancial
assets can be challenging to measure (Lerman & McKernan, 2008; Page-Adams &
Sherraden, 2001; Ratcliffe et al., 2007). In sum, robust conceptualization, measurement,
and operationalization of asset-based resources enables researchers to address new
questions that inform policy development to meet the needs of and create opportunities
for low-income volunteers.
Viewing volunteerism through an asset-based framework provides much-needed
insight into how low-income volunteers build and leverage assets to simultaneously
help themselves and support their communities. Volunteering is not currently framed
as an asset-building strategy, but theories of social, human, cultural, and political capital
inform the important role volunteering could play for low-income individuals, families,
and communities. This multidimensional conceptualization of volunteering that draws
on the strengths of volunteers is capable of recognizing, counting, and celebrating the
work that occurs in low-income communities. We suggest that applying an asset lens
to the study of volunteering is particularly important for marginalized communities,
which moves us beyond a reductionist view of what voluntary participation looks like
so that social policies can be shaped to meet the needs of and create opportunities for
low-income volunteers. Opportunities that invite low-income individuals into the
voluntary sector as recipients and participants could positively affect asset-building
and upward mobility.
Acknowledgments
The authors thank participants at the 2011 Association for Research on Nonprofit Organizations
and Voluntary Action (ARNOVA) annual conference in Toronto, Ontario, for their feedback
and encouragement to pursue this topic further. Earlier drafts of this manuscript also benefited
from helpful comments by members of Brandeis University’s Department of Sociology
pro-seminar workshop and the Heller School for Social Policy and Management’s Assets and
Inequalities doctoral seminar, as well as the useful suggestions of three anonymous Nonprofit
and Voluntary Sector Quarterly (NVSQ) reviewers. The authors also wish to acknowledge
colleagues at the Institute for Assets and Social Policy at Brandeis University for their generous
support over the course of this project.
Authors’ Note
An earlier version of this article was presented at the 2011 Association for Research on
Nonprofit Organizations and Voluntary Action (ARNOVA) annual conference in Toronto,
Ontario.
Benenson and Stagg 143S
Funding
The author(s) received no financial support for the research, authorship, and/or publication of
this article.
Notes
1. The five major capital assets of “the poor” are typically defined as financial, physical,
natural, human, and social capital (Beeferman, 2002; Moser, 2007). In fields such as com-
munity development, physical and environmental capital are considered alongside human,
social, cultural, political, and financial capital to comprise a set of seven assets (Green &
Haines, 2012). In other literatures, scholars have considered assets such as psychological
(Luthans, Luthans, & Luthans, 2004), productive (Moser, 2007), navigational, linguistic,
and resistant (Yosso, 2005), among others. Multidimensional frameworks addressing the
role of such diverse capital resources offer an important avenue for advancing scholarship
on low-income individuals (see Emery & Flora, 2006; Hulme & McKay, 2005; Hulme,
Moore, & Shepherd, 2001; Yosso, 2005; Yosso & Garcia, 2007).
2. Individual Development Account (IDA) programs encourage savings among low-income
families through matched savings accounts that support asset ownership (Boshara, 2003;
Boshara, Cramer, & Sherraden, 2007; Sherraden, 1991, 2009). Asset-based community
development (ABCD) encourages policies that are based on the capabilities of lower
income individuals and their neighborhood institutions (Kretzmann & McKnight, 1993).
Participatory approaches to asset-based policy, which use ground-up strategies to analyze
asset accumulation programs, are prevalent internationally (Moser, 2007).
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Author Biographies
Jodi Benenson is a postdoctoral research fellow at the Jonathan M. Tisch College of Citizenship
and Public Service at Tufts University. Her research interests include civic engagement, non-
profit organizations, inequality, and social policy.
Allison Stagg is a doctoral student pursuing a joint PhD in social policy and sociology at
Brandeis University. Her research interests include youth civic engagement, political inequality,
and neighborhood opportunity.