Professional Documents
Culture Documents
to
Helwan University
by
Dr. Zakaria Hegazy
Training Programme
● Fourth level
● Fifth level
Formulation of objectives or
definition of the problem
2.1. Definition of the Problem Using Gap Analysis
2.1.1. The Model
2.1.2. Methodology to perform Gap Analysis Method
2.1.3. The findings
2.1.4. SWOT Analysis
2.2.The overall goal
2.3.The specific objectives
Definition of the Problem Using Gap
Analysis
Only, 5 proposals were written and sent last
year (2007).
Why?
Thus, servqual model is applied
Word-of-mouth
Trainee needs Past experience
communication
Expected Training
Gap 5
Perceived Training
Trainees
Training
commission Gap 4
Training delivery External
communications
to trainees
Gap 3
Training quality
specifications
Gap 1
Gap 2
Management perceptions
of trainees expectations
The overall goal
● Fourth level
● Fifth level
Setting up a
oTo adapt the material or 6
oTo provide extra training for trainers
4 backstopping
mechanism
Gantt chart for the first Activity
(TNA for the staff members in the university)
Gantt chart for the Second Activity
(Development of Training Path)
Gantt chart for the third and Fourth Activities
(Evaluation of the program)
10. Summary of costs and benefits