Professional Documents
Culture Documents
TABLE OF
B U SINESS OVERVIEW OU R SU STAINAB ILITY G OA LS O UR A P P ROAC H
CONTENTS
3 WHO WE ARE 8 2020 GOALS & P ROG R ESS 17 BOA R D LE T T E R
14 CLIMAT E
15 GIVING B ACK
16 HU MAN RIGHTS,
INCLU SION & DIV E R S I T Y
WHO WE ARE
C R E AT I NG SHA RED OP P ORTUN I TY
132 YEARS OF GLOBAL HQ PRODUCTS 500+ BEVERAGE
TERRITORIES
~250 ~800
products to people in more than capabilities of our nearly 250
200 countries and territories. bottling partners, who help us
Bottling Partners Worldwide Bottling Plants
As a total beverage company, reach approximately 27 million
we bring people drinks that customer outlets globally. Working
make life’s everyday moments
more enjoyable, to create shared
together, we put more of our
drinks in more hands faster than
>700K
Employed by the company
~27M
Retail Customer Outlets
opportunity for the people and anyone. and Bottling Partners
communities we call home.
While growth is important, we
To give people everywhere more cannot grow at any cost. We DOING B U SINESS T HE R I G HT WAY
of the drinks they want, we’re believe in doing business the right
adding vitamins, minerals and new way, not just the easy way. For us,
flavors to some of our classics; that means continuously working
rethinking many of our recipes to to reduce our environmental
reduce sugar without sacrificing impact through programs like
taste; and bringing people entirely World Without Waste, providing
WATER STEWARDSHIP COMMUNITY WORLD WITHOUT WASTE
new drinks they’ve never had from access to clean drinking water,
We replenish water back to We create value for We believe a World Without
us. We’re also giving people more supporting women’s economic nature and communities. everyone connected to our Waste is possible.
ways to drink less sugar through empowerment, and strengthening business, and we economically
empower women.
smaller, more convenient packages local communities.
and clear, easy-to-find calorie A SAMPLE OF OU R B R A N DS
This is who we are.
information so they can make
informed choices. LEARN MORE
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OUR VALUE
CHAIN
Water
How we do business is just as We aim to give back
the amount of water
important as what we make. We used in our finished
beverages to replenish
strive to do the right thing for communities and
Packaging Collection nature. Agriculture
people and the planet. We aim & Recycling Agricultural ingredients, along
Our goal is to collect a bottle or can with millions of local farmers, are
to create shared opportunities for every one we sell by 2030, and critical to create our beverages.
we are working to use more recycled
in every community we serve. materials in our packaging.
Beverages
We offer ~4,100 beverages,
Customers
nearly a third of which are
~27 million customers low- or no-sugar, and we
sell our beverages to are reducing the amount of
consumers in 200+ added sugar in many
countries and territories. of our beverages.
Bottling Partners
& Distribution
Together, we manufacture,
package and distribute our
beverages.
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“WE CONTINUE
CREATING SHARED
OPPORTUNITY FOR OUR
COMMUNITIES.”
R EA D 2017 LE TTER F ROM JAMES QUINC EY AND BE A PE R E Z
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STRATEGIC BUSINESS PRIORITIES
O UR PR I O R I TIES FOR SUCCESS I N THI S CHANGI NG LANDSCAP E
FUZE Tea: Planning for a Value Over Volume: A Winning The Sustainability Lift and Shift: Coca-Cola Freestyle: Coca-Cola People Turn Their
Milestone European Launch Approach to Revenue Growth Have Programs, Will Travel Meeting Evolving Tastes and Passions into a Real, Meaningful
of More Sustainably Sourced, and Helping Our Consumers Customizing Experiences for Difference in the World
Unexpected Flavors Make Smart Choices Mirroring Changing U.S. People—With Less Waste
Demographics: Diverse Bottlers From Idea to Market: Employee
Collaborate to Grow and Share Crowdsourcing Platform
Opportunity Ensures Messages Aren’t Lost in
Translation
Interactive Coca-Cola System
and Value Chain
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KEY SUSTAINABILITY TOPICS
Through our Priority Issue Analysis, we identified a list of relevant sustainability topics for the Coca-Cola system. This analysis is intended to help identify issues in the
evolving context of our business and global trends. The identified priority issues reflect the diverse perspectives of many stakeholders. The inputs are not just from
within The Coca-Cola Company, but across many organizations, including bottling partners and external stakeholders across the globe. Many of the topics identified
from the analysis are issues listed as risk factors in The Coca-Cola Company 2017 Annual Report on Form 10-K.
• Obesity concerns and category perceptions • Our Way Forward • Our Way Forward 2017 Update
• Product safety and ingredients • Product and Ingredient Safety
• Responsible Marketing
• Diversity and equal opportunity • Diversity and Inclusion • Diversity & Inclusion 2017 Update
• Women’s economic empowerment • Women’s Economic Empowerment • Women’s Economic Empowerment 2017 Update
• Employee wellness, development and engagement
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2020 GOALS & PROGRESS
Our publicly reported 2020 sustainability goals drive us to continually improve. We aim to achieve our goals through a concerted effort by The Coca-Cola Company and
nearly 250 bottling partners in more than 200 countries and territories. We have set ambitious goals to drive systemwide change beyond small operational improvements.
Estimated percentage reduction of Percentage of the company’s Percentage of bottles and cans Number of women entrepreneurs
the carbon footprint of the “drink in annual operating income we refilled or helped recover economically empowered across
your hand” since 2010* invested back into local equivalent to what we introduced our global value chain
communities into the marketplace
2020 goal
25% 2020 goal
75% 2020 goal
5 Million
2020 goal
1%
2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017
12% 14% 19% 1.9% 1.2% 1.6% 59% 59% 59% 1.2M 1.7M 2.4M
Percentage of bottling Percentage of direct Percentage of water Percentage Percentage of ingredients more sustainably
partners that achieved suppliers that achieved returned to nature and improvement in water sourced in 2017
compliance with our compliance with our communities** efficiency since 2010
Supplier Guiding Principles Supplier Guiding Principles Apples
Grapes
Lemons
Oranges
2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017
Tea
90% 89% 87% 92% 90% 88% 115% 133% 150% 12% 13% 18%
0-25% 25-50% 50-75% 75-100%
*The percentage calculation of progress toward our “drink in your hand” goal has been internally vetted using accepted and relevant scientific and technical methodologies, but those methodologies are evolving. We are working to
simplify our data collection and measuring systems, and plan to have our data externally verified by an independent third party in future years. At that time, we will also revisit our 2015–2017 estimates to ensure their accuracy and
make any updates or necessary corrections to our public reporting.
**As estimated working with our many external partners and using generally accepted, independently peer-reviewed scientific and technical methods. Finished beverages based on global sales volume.
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OUR WAY FORWARD
T U R NI NG O UR PASSION FOR
WH AT PEO PLE WA N T IN TO
DR IN KS TH E Y LOV E.
>300 20
of our drinks, globally, markets, including the United
have been reduced in States, launched new and improved
sugar in 2017. Coca-Cola Zero Sugar™ in 2017.
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WORLD WITHOUT WASTE
WE BE L I E VE A WORLD
WIT H O UT WASTE IS P OSSIBLE.
DESIGN
Invest in packaging innovations
COLLECT
Collect one bottle or can for
PARTNER Work together to address
every one we sell waste challenges
~59%
O UR 2017 PAC K AG I N G M IX
Plastic PET bottles 59%
Other 14%
In 2017, we refilled or helped recover bottles and cans Aluminum and steel 12%
Refillable glass 8%
equivalent to approximately 59% of those that we
Refillable PET 6%
introduced into the marketplace.
Non-refillable glass 1%
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WATER
FOR E VE RY D ROP OF WATER
WE U SE , WE GIVE ON E BACK.
Our Replenish Africa Initiative (RAIN) helped to improve water access, sanitation and hygiene for communities in Madagascar while also
creating shared opportunity. A new phase of the Madagascar program started in 2017 and is scheduled to continue through 2020.
>100% 248B
of water used in our finished liters of water were replenished in
beverages was replenished back 2017 through 281 water projects
to communities and nature. across the globe.
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WOMEN’S ECONOMIC EMPOWERMENT
5BY20 ™ AI MS TO EN A BLE THE
ECONO M I C E MP OWERMEN T
O F 5 M I L L I O N WOMEN
E N T R E PR E NEURS ACROSS
T HE CO M PAN Y ’S GLOBA L
VA LUE C H AI N BY 2020.
Hope, a mother and participant in the Educating Nigerian Girls in New Enterprises (ENGINE) program, says “Everything is possible if you
believe you can do it.” This program for marginalized girls helps improve their educational opportunities and translate them into real
economic advantages and positive social choices. Read about encouraging program results recently studied and shared by Georgetown
Institute for Women, Peace and Security. Photo: Corinna Robbins/Mercy Corps
20 17 R ES U LTS
2.4M 5M 11
women new countries
enabled women introduced to the 5by20™
since 2010 by 2020 initiative in 2017
Since 2010, 5by20™ has reached more than 2.4 million women across 75 countries. In 2017, 5by20™ expanded by 37%,
reaching more than 660,000 women.
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AGRICULTURE
WE SE T A G OA L TO MORE
S USTAI NAB LY SOURCE OUR
P R IOR I T Y I NGRED IEN TS BY
2020.
Our expanding global brands allow us to provide shared opportunity to farmers. We lifted and shifted FUZE Tea into European markets this year. We
Full 2017 Update
worked with farmers to more sustainably source ingredients for more than 20 flavor variations, including Black Tea Peach-Hibiscus and Green Tea
http://www.coca-colacompany.com/stories/2017-ag
Mango-Chamomile.
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CLIMATE
O UR G OAL I S TO RED UCE THE
C AR B O N FOOTPRIN T OF THE
“ D RI NK I N YOUR HA N D” BY
2 5 PE RC E NT BY 2020.
19%
We conducted a climate impact study on
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GIVING BACK
THE COCA-COLA FOUNDATION
AND THE COCA-COLA
COMPANY PROVIDE SUPP ORT
TO ORGANIZATIONS AND
COMMUNITIES AROUND THE
WORLD.
In 2017, The Coca-Cola Foundation provided approximately $7 million to disaster relief efforts across the globe. We supported efforts in the United States
Full 2017 Update
and the Caribbean to rebuild after three historic back-to-back hurricanes—Harvey, Irma and Maria—and two large earthquakes in Mexico.
http://www.coca-colacompany.com/stories/2017-giving-back
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HUMAN RIGHTS, INCLUSION & DIVERSITY
R ES PEC T FO R HUMA N RIGHTS
IS A CO R E COMP ON EN T OF
O UR BUSI NESS.
180 EXPERTS
47.2%
The Coca-Cola Company was
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“SUSTAINABILITY IS
A PRIORITY FOR THE
BOARD OF DIRECTORS
AND THE COMPANY’S
EXECUTIVE LEADERS.”
R E A D T HE 2017 LE TTER F ROM MUH TAR KENT AND ALE X IS HE R MAN
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PACKAGING
By combining Coca-Cola Freestyle
with microchipped, self-serve,
GIVING BACK
CLIMATE reusable cups, mugs and bottles,
For 100 years, we have partnered with we are helping reduce packaging
Coca-Cola European Partners
the American Red Cross, supporting footprints, including a pilot program
(CCEP) has committed to
blood drives, disaster relief and more. at the University of Reading.
purchasing 100% renewable
Contributions include financial support,
electricity by 2020. In 2017, 87.5% of READ MORE
beverage donations and employee
the electricity CCEP purchased for
volunteerism.
their operations in Western Europe
READ MORE was from renewable electricity.
READ MORE
WOMEN AGRICULTURE
In Nigeria, we partner with the We will contribute more than $1.7
UK Department for International billion to the agroecosystem in India
Development (DFID) to support the together with our bottling partners
Educating Nigerian Girls in New and processors by 2022, benefiting
Enterprises (ENGINE) program, which more than 200,000 farmers.
we launched together in 2013.
READ MORE
READ MORE
WATER
Through Lazos de Agua, the Coca-Cola
system and partners are investing $25
million to provide safe water access and
resources to 200,000 citizens in Mexico,
Guatemala, Nicaragua, Colombia and
Paraguay by 2021.
READ MORE
GLOBAL SNAPSHOT
We operate as a global system on a local scale across more than 200 countries and territories and in collaboration with civil society and government and business. We
recognize our company is only as strong as the communities we call home, and we work to make positive, lasting impacts everywhere we operate.
S E E A M A P O F O U R E F FO R TS
O P E R AT I N G G R O U P 2 0 1 7 U P DAT E S : A S I A PAC I F I C | E U R O P E , M I D D L E E A S T A N D A F R I C A | L AT I N A M E R I C A | N O R T H A M E R I C A
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OUR PEOPLE
THE COCA-COLA SYSTEM HAS BEEN AROUND A LONG TIME. ONE OF THE REASONS IT HAS ENDURED FOR SO
LONG IS ITS PEOPLE. R E A D M O R E
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STAKEHOLDER ENGAGEMENT
WE CAN H AVE A GREATER
AND M O R E SUSTA IN A BLE
IM PAC T BY WORKIN G
WIT H A WI DE RA N GE OF
STA KE H O L DERS.
TRANSPARENCY INCLUSIVENESS
CONSISTENCY ACCOUNTABILITY
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OUR APPROACH TO REPORTING
The Coca-Cola Company has a longstanding commitment to reporting progress on our sustainability journey. We issue sustainability updates that
encompass both our company’s and the broader Coca-Cola system’s global operations and progress against our sustainability goals. This annual
Sustainability Report provides highlights of our sustainability programs and progress in 2017.
2020
ABOUT THIS DISCLOSURE & PRIORITY ETHICS &
SUSTAINABILITY
REPORT GRI INDEX ISSUE ANALYSIS COMPLIANCE
GOALS
The scope and Our reporting against leading The sustainability Prioritizing our issues Our commitment to building
activities associated with our sustainability frameworks including goals that we aim to achieve enables us to report on those an ethical business culture
reporting. GRI, UNGC and the SDGs. by 2020. that matter most to our throughout the Coca-Cola
business and stakeholders. system.
ASSURING THE
COMPANY OUR REFRESHED CORPORATE STAKEHOLDER
ACCURACY OF OUR
REPORTS REPORTING GOVERNANCE ENGAGEMENT
DISCLOSURES
Assurance provides external Various company reports and How to use this report and Guiding our performance and Engaging our stakeholders
validation of our goals and our report archive. navigate our sustainability our commitment to good and informs our decisions and
enhances the accuracy of our reporting structure. effective corporate enhances our progress on
disclosures. governance. our 2020 sustainability goals.
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