UFR II Printer Guide

Please read this guide before operating this product.

After you finish reading this guide, store it in a safe place for future reference. ENG
imageRUNNER 2422L/2420L
UFR II Printer Guide
 Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.
Guides with this symbol are PDF manuals included on the
Guides with this symbol are printed manuals. CD-ROM accompanying CD-ROM. (See footnote.)

• Quick Reference for Basic Operations

Easy Operation Guide
• Setup Instructions
• Basic Operations User’s Guide
• Basic Operations
• Troubleshooting Reference Guide CD-ROM

• Copying Instructions
Copying Guide CD-ROM

• Remote User Interface Instructions

Remote UI Guide* CD-ROM

• Network Connectivity and Setup Instructions

Network Guide* CD-ROM

• Color Network ScanGear Instructions

(for Windows only) Network ScanGear Guide* CD-ROM

• UFRII LT Printer Instructions

UFR II Printer Guide CD-ROM
(This Document)
• UFRII LT Printer Driver Instructions
for Windows Windows Printer Driver CD-ROM
Guide
• UFRII LT Printer Driver Instructions
for Macintosh Mac Printer Driver Guide CD-ROM

* The manual is needed only if the optional Network Kit is attached to the machine.

To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.
 How This Manual is Organized
Chapter 1 Using the Machine as a Printer

Chapter 2 Troubleshooting

Chapter 3 Appendix

Includes the Symbol Sets Supported, Specifications, and the Index.

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1 Using the Machine as a Printer

Using the Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Default Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Enabling the Duplex Unit-A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Combining the Binding and Margin Settings . . . . . . . . . . . . . . . . . . . . . .1-14
Finishing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20

Chapter 2 Troubleshooting

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Other Print Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

iv
Chapter 3 Appendix

Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

v
 Preface
Thank you for purchasing the Canon imageRUNNER 2422L/2420L. Please read this manual
thoroughly before operating the machine to familiarize yourself with its capabilities, and to
make the most of its many functions. After reading this manual, store it in a safe place for
future reference.

How to Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.

IMPORTANT Indicates operational requirements and restrictions. Be sure to read

these items carefully to operate the machine correctly, and avoid
damage to the machine or property.

NOTE Indicates a clarification of an operation, or contains additional

explanations for a procedure. Reading these notes is highly
recommended.

Keys and Buttons Used in This Manual

The following symbols and key/button names are a few examples of how keys and
buttons to be clicked or pressed are expressed in this manual:
• Control Panel keys

Control Panel Keys Example

[Key icon] [ ]
Key icon + (Key Name) (Additional Functions)
[Key Name] [OK]

• Buttons on Computer Operation Screens

UI Type Example
[Button Name] [OK]
[UI Name] + menu, icon, etc. [Start] menu, [CD-ROM] icon, etc.

vi
Displays Used in This Manual
Screen shots of computer operation screens used in this manual may differ from
the ones you actually see, depending on the model or options you have installed.
The buttons and other objects that are related to operations during the procedure
are marked with a , as shown in the example below.

vii
 Illustrations Used in This Manual
The machine illustrations used in this manual are those of the imageRUNNER
2420L with the following optional equipment attached: the Feeder (DADF-P2),
Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-S1, and
Cassette Feeding Module-T1.

Abbreviations Used in This Manual

In this manual, product names are abbreviated as follows:

Microsoft Windows 2000 operating system: Windows 2000

Microsoft Windows XP Home Edition operating system: Windows XP Home Edition
Microsoft Windows XP Professional Edition operating Windows XP
system: Professional Edition
Microsoft Windows XP operating system: Windows XP
Microsoft Windows Vista operating system: Windows Vista
Microsoft Windows 7 operating system: Windows 7
Microsoft Windows Server 2003 operating system: Windows Server 2003
Microsoft Windows Server 2008 operating system: Windows Server 2008
Microsoft Windows operating system: Windows

viii
Trademarks
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and
other countries.
Windows, Windows logo, Windows Vista and Windows Vista logo are trademarks
or registered trademarks of Microsoft Corporation in the U.S. and/or other
countries.
Other product and company names herein may be the trademarks of their
respective owners.

ix
Legal Notices

Copyright
Copyright 2011 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.

Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF
THIS MATERIAL.

x
Using the Machine as a Printer 1
CHAPTER

This chapter describes what you should know and do before printing documents from a
computer, such as customizing the Printer Settings and canceling print jobs.

Using the Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Default Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20

1-1
 Using the Printer Settings Menu
The <Printer Settings> menu enables you to access common features. Below is an
1 abbreviated outline of the <Printer Settings> menu structure.
Using the Machine as a Printer

NOTE
Depending on the printer environment, some settings may not be available.

A sequence of steps for selecting the Printer Settings is illustrated below. For
details on the available printer settings, see “Settings Menu,” on p. 1-4.

1-2 Using the Printer Settings Menu

1 Press (Additional Functions).
The Additional Functions menu appears.

2 Additional Functions Use [ ] or [ ] to select

<Printer Settings> ➞ press [OK]. 1
Audible Tones

Using the Machine as a Printer

The Printer Settings menu appears.
Common Settings
Copy Settings
Printer Settings

3 Printer Settings Use [ ] or [ ] to select the

setting that you want to change ➞
Default Paper Size
press [OK].
Default Paper Type
2-Sided
Print Quality
Referring to the descriptions of the following settings, select the option best suited to
your preferences:
- Default Paper Size (See “Default Paper Size,” on p. 1-4.)
- Default Paper Type (See “Default Paper Type,” on p. 1-5.)
- 2-Sided (See “2-Sided Printing,” on p. 1-6.)
- Print Quality (See “Print Quality,” on p. 1-11.)
- Page Layout (See “Page Layout,” on p. 1-12.)
- Finishing (See “Finishing,” on p. 1-15.)
- Error Time Out (See “Error Time Out,” on p. 1-17.)
- Auto Size Detection (See “Auto Size Detection,” on p. 1-18.)
- Initialize Printer (See “Initializing the Printer,” on p. 1-18.)

4 Press (Reset) to return to the Standby display.

Using the Printer Settings Menu 1-3

 Settings Menu
This section provides detailed information on the Printer Settings.
1
NOTE
Using the Machine as a Printer

The default settings are indicated in bold.

Default Paper Size

A4, A4R, A3, A5R, B4, B5, B5R, LTR, LTRR, LGL, STMTR, EXEC, COM10,
Monarch, DL, ISO-C5, ISO-B5

This setting defines the default paper size used when the paper size cannot be set
from the printer driver in the computer, or when no paper source is specified.
To select an option, use [ ] or [ ] to select the desired paper size ➞ press [OK].

IMPORTANT
If you are printing from a computer that does not have the appropriate printer driver
for the machine, make sure that the paper loaded in the paper drawer matches the
paper size selected for this setting. If paper of the selected size is missing in any of
the paper sources, the machine displays an error message on the LCD display and
suspends to perform further printing. If no paper source has been selected through
the application, the machine automatically selects the default printer setting for the
paper size. (See Chapter 3, “Useful Functions and Settings,” in the Reference
Guide.)

1-4 Settings Menu

Default Paper Type
Plain, Recycled, Color, Bond, Heavy Paper, Tracing Paper, Transparency, Labels

This setting sets the default paper type to be used for print jobs. This machine has
internally defined optimal print modes for each specified paper type.
To select an option, use [ ] or [ ] to select the desired paper size ➞ press [OK]. 1

Using the Machine as a Printer

IMPORTANT
If you are printing from a computer that does not have the appropriate printer driver
for the machine, make sure that the paper loaded in the paper drawer matches the
paper type selected for this setting. If paper of the selected type is missing in any of
the paper sources, the machine displays an error message on the LCD display and
suspends to perform further printing. If no paper source has been selected through
the application, the machine automatically selects the default printer setting for the
paper type. (See Chapter 3, “Useful Functions and Settings,” in the Reference
Guide.)

NOTE
• Use the following figures as a guideline to decide whether paper should be
specified as Plain Paper or Heavy Paper:
- Plain Paper: 64 g/m2 to 80 g/m2
- Heavy Paper 1: 81 g/m2 to 90 g/m2
- Heavy Paper 2: 91 g/m2 to 105 g/m2
- Heavy Paper 3: 106 g/m2 to 128 g/m2
• Canon transparency film is recommended for printing on transparencies.
• Canon label paper is recommended for printing on labels.
• Two-sided printing is not available for Heavy Paper, Transparency, or Labels.

Settings Menu 1-5

 2-Sided Printing
Off, On

This setting selects one- or two-sided printing. In the 2-Sided Printing mode, the
document is printed on both sides of the paper.
1 To select an option, use [ ] or [ ] to select the desired paper size ➞ press [OK].
Using the Machine as a Printer

IMPORTANT
• The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is
attached.
• To perform 2-Sided Printing from a computer that is connected to the machine with
a USB cable, you must enable the optional Duplex Unit-A1 from the printer driver.
For help, see “Enabling the Duplex Unit-A1,” on p. 1-7.

NOTE
• In the 2-Sided Printing mode, you can use either the paper drawers or stack bypass
as the paper source, with the A4, A3, A5R, B4, B5, B5R, LTR, LGL, STMTR, or
EXEC paper loaded.
• In the 2-Sided Printing mode, you can use the 64 g/m2 to 90 g/m2 paper.
• When printing on letterhead paper, or paper with a logo (such as a cover sheet),
pay attention to the printing surface as illustrated below.
- If the paper is fed from a paper drawer, the printing surface should be face down.

- If the paper is fed from the stack bypass, the printing surface should be face up.

• You can switch the paper feed method for paper loaded in the machine. (See
Chapter 3, “Useful Functions and Settings,” in the Reference Guide.)

1-6 Settings Menu

Enabling the Duplex Unit-A1
To perform 2-Sided Printing, enabling the Duplex Unit-A1 manually on the printer
driver is required on some cases, such as when the machine is connected to a
computer with a USB cable. You can also check whether the Duplex Unit-A1 is
enabled by the procedure below.

■ For Windows:
1
1

Using the Machine as a Printer

Open the printer properties dialog box.
● For Windows 2000
❑ Click on the [Start] menu ➞ point to [Settings] ➞ click [Printers].
● For Windows XP Professional Edition/Server 2003
❑ Click on the [Start] menu ➞ [Printers and Faxes].
● Windows XP Home Edition
❑ Click on the [Start] menu ➞ point to [Control Panel] ➞ [Printers and Other Hardware]
➞ click [Printers and Faxes].

● Windows Vista
❑ Click on the [Start] menu ➞ [Control Panel] ➞ [Hardware and Sound] ➞ [Printers].
● Windows Server 2008
❑ Click on the [Start] menu ➞ [Control Panel] ➞ [Printers].
● Windows 7
❑ Click on the [Start] menu ➞ [Devices and Printers].

2 Right-click the icon of the printer you installed ➞ click [Printer

Properties] (or [Properties]).

Settings Menu 1-7

 3 Click the [Device Settings] tab to display the [Device Settings]
sheet ➞ select the [Duplex Unit] check box ➞ click [OK].
For Windows 7

1
Using the Machine as a Printer

1-8 Settings Menu

■ For Macintosh:

NOTE
The screen shots in the procedure below are from Mac OS X 10.4.

1 Open [System Preferences] ➞ click [Print & Fax].

1
2 Click [Printing] ➞ select your printer ➞ click [Printer Setup].

Using the Machine as a Printer

For Mac OS X 10.5 or later, select your printer ➞ click [Options and Supplies].

Settings Menu 1-9

 3 Select [Installable Options] ➞ select the [Duplex Unit] check box
➞ click [Apply Changes].

NOTE
• For Mac OS X 10.4, if you close the [Printer Info] dialog box without clicking [Apply
Changes], the settings you have made will not be saved.
• For Mac OS X 10.5 or later, click [Driver] ➞ confirm that the printer driver corresponding
1 to your printer is selected for [Print Using] ➞ enable [Duplex Unit] ➞ click [OK].
Using the Machine as a Printer

IMPORTANT
Confirm also that the options other than the Duplex Unit-A1 are properly configured. Be
sure to select only those options that are actually installed in the machine.

1-10 Settings Menu

Print Quality
■ Image Refinement

On, Off

This setting smoothes the jagged outlines of characters and graphics.

Use [ ] or [ ] to select <Off> or <On> ➞ press [OK]. If <On> is selected,
1
smoothing is performed before printing. Select <Off> to disable the function.

Using the Machine as a Printer

NOTE
The effects of image refinement may vary depending on the types of characters
and graphics on the printed document.

■ Density

-4 to +4; ±0

This setting adjusts the print density.

Pressing [ ] or [ ] makes the print image lighter or darker respectively. You can
select from nine levels, with level ‘±0’ (middle) being the default setting.

■ Toner Saver
Off, On

This setting enables or disables the toner saving feature. Enabling this feature
uses less toner to print documents and may result in longer toner life.
Use [ ] or [ ] to select <Off> or <On> ➞ press [OK].

NOTE
If <On> is selected for <Toner Saver>, very light or finely detailed images may not
be printed clearly.

Settings Menu 1-11

 Page Layout
■ Binding

Long Edge, Short Edge

This setting determines whether the binding position is along the long edge or the
1 short edge of the paper. When binding for two-sided printing, the image
orientation is automatically adjusted for correct layout.
Using the Machine as a Printer

When the binding position is on the long edge of the paper:

Two-sided printing Two-sided printing

in portrait orientation in landscape orientation
Front Back Front Back

When the binding position is on the short edge of the paper:

Two-sided printing Two-sided printing

in portrait orientation in landscape orientation
Front Back Front Back

Use [ ] or [ ] to select the desired page layout ➞ press [OK].

NOTE
• You cannot create a binding margin with this setting alone. Use this setting in
combination with the Margin setting (described below) to create a binding margin.
• For two-sided printing, the orientation of the image on the back side of the page
may be changed by this setting.

1-12 Settings Menu

■ Margin

-50.0 mm to +50.0 mm (in increments of 0.5 mm); 0.0 mm

This setting sets the page margin in millimeters or inches. The settings can be set
between -50.0 mm and +50.0 mm in increments of 0.5 mm.
Press [ ] to increase the width of the inside margin.
Press [ ] to increase the width of the outside margin. 1

Using the Machine as a Printer

[0 mm] [+] [-]
Center Center Center

You can specify the edge along which the margin will be created in the <Binding>
setting. To create a margin along one of the edges of the paper, use this setting in
combination with the <Binding> setting.

IMPORTANT
If this setting moves the image outside the printable area, part of the image may be
cut off.

NOTE
Pressing [ ] increases the setting value in 0.5 mm increments. Pressing [ ]
decreases the value by 0.5 mm. Hold down [ ] or [ ] to quickly and continuously
scroll through the values.

Settings Menu 1-13

 Combining the Binding and Margin Settings
The figures below illustrate how the Binding and Margin settings are combined. You
can set the paper orientation using the printer driver. (See the Windows Printer
Driver Guide, Mac Printer Driver Guide, or the help on the printer driver.)

1
Using the Machine as a Printer

1-14 Settings Menu

Finishing
Group, Collate, Staple, Rotate + Group, Rotate + Collate, Offset + Group,
Offset + Collate

Use [ ] or [ ] to select the desired finishing mode ➞ press [OK].

Some of the above options require the optional Finisher-U2 and are not available 1
unless the Finisher-U2 is attached to the machine:

Using the Machine as a Printer

: Available
N/A: Not Available

When Finisher-U2 Is When Finisher-U2 Is

Not Attached Attached
Group
Collate
Staple N/A
Rotate + Group N/A
Rotate + Collate N/A
Offset + Group N/A
Offset + Collate N/A

You can select from several features when collating printed matter.

Group
This setting prints all copies of the same page before printing the next page.

Collate
This setting prints all pages of each copy before printing the next copy.

Staple
This setting prints all pages of each copy (collating), and staples them together
before printing the next copy.

Rotate + Group
This setting prints all copies of the same page before printing the next page. It
rotates every other complete set of pages to indicate where each new set starts.

Settings Menu 1-15

 Rotate + Collate
This setting prints all pages of each copy (collating), and rotates every other
complete copy 90 degrees to indicate where each copy starts.

Offset + Group
This setting prints all copies of the same page before printing the next page. It
offsets every other complete set of pages to indicate where each new set starts.
1
Offset + Collate
Using the Machine as a Printer

This setting prints all pages of each copy (collating), and offsets every other
complete copy to indicate where each copy starts.

Examples of each Finishing option when printing three copies of a three page
document:

Group Collate

Staple

Rotate + Group Rotate + Collate

Offset + Group Offset + Collate

1-16 Settings Menu

 NOTE
• Rotate modes are not available if the machine is equipped with the optional
Finisher-U2.
• To use the Staple or Offset mode, the optional Finisher-U2 must be attached.
• Rotate + Group and Rotate + Collate are available for selection if the paper size is
A4, A4R, B5, B5R, LTR, or LTRR.
• If Rotate + Group or Rotate + Collate is selected, part of the print image may be cut
off when the image is rotated. You need to load the same size paper as the original 1
in the paper drawers in both landscape and portrait positions. If you do not, all the

Using the Machine as a Printer

sheets will be printed in the orientation that the loaded paper is in.
• Offset + Group and Offset + Collate are available for the following paper sizes:
A4, A4R, A3, B4, B5, LTR, LTRR, LGL, or 11" × 17".
• When you are stapling paper in landscape orientation, the image orientation and
the staple position may not match.
• The Staple mode is available for selection if the paper size is A4, A4R, A3, B4, B5,
LTR, LTRR, LGL, or 11" × 17".
• The maximum number of sheets that can be stapled is 30 for A4R, A3, B4, LTRR,
LGL, and 11" × 17", and 50 for A4, B5, and LTR. If the number of sheets is greater
than the limit, they will not be stapled.

Error Time Out

Off, On (1 to 300 sec); 15 Sec

The Error Time Out setting enables the machine to discard a print job that
remains in the machine’s memory after a specified period of time.
This setting is useful when the data for the current job has some error and
prevents the machine from performing further printing. In this case, the machine
will not receive other print commands because it performs printing in the
chronological order; the first job received is printed first, then the second job
received printed next, etc.
If the Error Time Out setting is enabled, the current job will be discarded
automatically in the specified period of time. For example, if <Error Time Out> is
set to ‘On’ and ‘20 sec’, the data for the current job will be erased from the
machine’s memory 20 seconds after the machine starts processing the data.
If <Error Time Out> is set to ‘Off’, the machine will not discard jobs automatically.

IMPORTANT
• If a job that consists of a large amount of data is sent from a computer, the function
may cause the machine to end a print job before the complete data is received. In
this case, set a longer error time out period (in seconds).
• If <Off> is selected, you will not be able to make copies until print jobs that use the
Staple mode are complete.

Settings Menu 1-17

 NOTE
When a job is being processed, the Processing/Data indicator blinks on the control
panel.

Auto Size Detection

1 Off, On
Using the Machine as a Printer

Paper of the selected size in the printer driver may be absent in any of the
machine’s paper drawers. If the Auto Size Detection setting is enabled, the
machine will automatically substitute paper of an available size for the missing,
according to the following table:

Printer Driver Setting Substitute Paper

Letter A4
A4 Letter
11" × 17" A3
A3 11" × 17"

NOTE
The machine does not use substitute paper if the above substitute paper is not
loaded in the machine’s paper drawers.

Initializing the Printer

No, Yes

The menu settings can be returned to the factory defaults by initializing the printer
settings.
If <Yes> is selected, the settings are initialized. If <No> is selected, the settings
are not initialized.

IMPORTANT
Do not turn OFF the machine while the settings are being initialized, as this may
damage the machine’s memory.

1-18 Settings Menu

Canceling a Print Job
There are several ways to cancel a job. This section describes how to cancel a job
using the Stop key and using the System Monitor screen. 1

Using the Machine as a Printer

NOTE
Several prints may be output even after you canceled a job.

Using the Stop Key

You can cancel a print job using the Stop key.

1 Press (Stop).
● If the machine is handling only one job:
❑ Proceed to step 4.
● If the machine has multiple jobs:
❑ Proceed to step 2.

2 Status Use [ ] or [ ] to select the job

you want to cancel ➞ press [OK].
Copy Paused
Printer Waiting
Report Waiting
Copy Waiting

NOTE
• The current job is listed first on the Status screen.
• The LCD display can display characters in ASCII code. Using other character codes may
cause characters garbled on the LCD display.
• The messages displayed on the Status screen are as follows:
- <Printing> = Current job
- <Paused> = Current job that has been temporarily stopped by pressing (Stop).
- <Waiting> = Reserved jobs

Canceling a Print Job 1-19

 3 Job Status Details Use [ ] or [ ] to select <Cancel>
➞ press [OK].
Cancel
The Cancel screen appears.
Status: Waiting
Dept. ID: 0000001
Type: Printer
1
4 Use [ ] or [ ] to select <Yes> ➞
Using the Machine as a Printer

Cancel? press [OK].

The job is canceled.

Yes No

NOTE
• If you do not want to cancel the job, press [ ] or [ ] to select <No> ➞ press [OK].
• Pressing (Stop) while the machine is scanning an original placed in the optional
feeder may cause a paper jam. For instructions on clearing paper jams in the optional
feeder, see Chapter 7, “Troubleshooting,” in the Reference Guide.
• You cannot select multiple jobs and cancel them all at once. Select and cancel one job at
a time.

Using the System Monitor Screen

You can cancel a print job from the System Monitor screen during printing or while it
is waiting to be processed.

1 Press [System Monitor].

The System Monitor screen appears on the LCD.

2 Check System Status Use [ ] or [ ] to select <Print> ➞

press [OK].
Device
The Print Status/Log screen appears.
Copy
Print
Network Information

1-20 Canceling a Print Job

3 Print Status/Log Use [ ] or [ ] to select <Status>
➞ press [OK].
Status
The Status screen appears.
Log

1
4 Use [ ] or [ ] to select the job

Using the Machine as a Printer

Status
you want to cancel ➞ press [OK].
Copy Printing
If there is only one print job, just press [OK].
Printer Waiting
The Job Status Details screen appears.
Report Waiting
Copy Waiting

NOTE
• The current job is listed first on the Status screen.
• The LCD display can display characters in ASCII code. Using other character codes may
cause characters garbled on the LCD display.
• The messages displayed on the Status screen are as follows:
- <Printing> = Current job
- <Paused> = Current job that has been temporarily stopped by pressing (Stop).
- <Waiting> = Reserved jobs

5 Job Status Details Use [ ] or [ ] to select <Cancel>

➞ press [OK].
Cancel
The Cancel screen appears.
Status: Waiting
Dept. ID: 0000001
Type: Printer

NOTE
On the Job Status Details screen, you can also check the details of the selected job. For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.

Canceling a Print Job 1-21

 6 Use [ ] or [ ] to select <Yes> ➞
Cancel? press [OK].
If you do not want to cancel the job, select
<No> to return to the previous display.
Yes No The selected job is canceled.
Repeat steps 4 and 6 to cancel another job.
1
NOTE
Using the Machine as a Printer

• You cannot select multiple jobs and cancel them all at once. Select and cancel one job at
a time.
• The LCD display can display characters in ASCII code. Using other character codes may
cause characters garbled on the LCD display.

7 Press (Reset) to return to the Standby display.

1-22 Canceling a Print Job

Troubleshooting 2
CHAPTER

This chapter describes printing problems that can be solved by following a few simple
procedures. Do not attempt to solve problems other than those described in this chapter. If you
cannot solve a problem, contact your local authorized Canon dealer.

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Other Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

2-1
 Printing Problems
If you have difficulties in printing, we recommend that you resolve with the following
remedies.

NOTE
2 Please contact your local authorized Canon dealer if a problem persists, or if you
encounter problems not listed in the following sections.
Troubleshooting

Printer Trouble
Indicators off and display blank.

Cause 1 Power switch is not turned ON.

Remedy Check the power switch to ensure that the machine is turned ON.

Cause 2 Power cord is not connected.

Remedy Check the power cord and be sure it is connected at both ends.

Cause 3 No power at the AC outlet.

Remedy Check the AC outlet. Consult an electrician or the local power company. If you
are using a power strip, ensure that the power lead is connected at the source
and turned ON.

2-2 Printing Problems

Printing does not start.

Cause 1 Output tray is full of paper during the print job. (When Inner 2 Way Tray-E2 is set
up, the selected tray is full of paper.)

Remedy Remove the paper in the tray.

Cause 2 The machine and host computer are not properly connected.

Remedy Check the cable connection between the host computer and the machine. (See
Chapter 1, “Before You Start Using This Machine,” in the User’s Guide.) 2
Cause 3 A failure occurred in the machine or an optional device.

Troubleshooting
Remedy Take appropriate measures according to the message on the LCD display.

Cause 4 The paper size set in the drawer is different from the paper size you have set up
in the application software. Or an appropriate paper size you have set for
enlarging or reducing the copy is not set.

Remedy 1 Change the paper in the selected drawer to the paper size you have set in the
application software (or to the size you have set for enlarging/reducing copy).
Then print it again.

Remedy 2 Select the drawer with the appropriate paper size you have set up in the
application software (or to the size you have set for enlarging/reducing copy).
Then print it again.

Cause 5 Paper in the drawer or the stack bypass has run out.

Remedy Load more paper.

The machine does not work.

Cause There is a problem with the machine or the software.

Remedy Look at the message on the LCD display and act accordingly.

You cannot print a job or store a job.

Cause The total number of pages in all jobs has exceeded the limit which can be
processed.

Remedy 1 Delete other processes, cancel other jobs being processed, or wait until those
jobs are finished, then print again.

Remedy 2 Divide the job, then print again.

Printing Problems 2-3

 Paper excessively curled after coming out of the machine.

Cause You may be using paper that curls too easily.

Remedy Ensure that the paper you are using meets the specifications. (See Chapter 8,
“Appendix,” in the Reference Guide.) Remove the paper stack, turn it over,
reload in the drawer and try again. (See Chapter 2, “Basic Operations,” in the
Reference Guide.)

2 Print Problems
Troubleshooting

Printer not using the font you want.

Cause You have specified a font that is not available.

Remedy Check whether the font you specified is available with the machine. (See
“Symbol Sets Supported,” on p. 3-3.)

One edge of the document is cut off.

Cause You are trying to print something outside the printable area of the page.

Remedy Use your software application to adjust the margins of the page. Check and
ensure that your software application is not trying to print graphics or text
outside the printable area. (See the application software manual.)

High jam rates, incorrect feeding, or multiple sheet feed errors.

Cause You may be using unsuitable paper.

Remedy Always use paper that is suitable for the machine. (See Chapter 2, “Basic
Operations,” in the Reference Guide.)

Printing garbled text.

Cause 1 If different portions of the text are garbled every time you print, the interface
cable may be too long, and spurious noise is corrupting the data.

Remedy Using a USB cable of 3 meters or shorter is recommended. If your USB cable is
longer than this, replace it with a shorter one.

Cause 2 The machine is plugged into an outlet shared with another electrical device
capable of generating noise, such as a photocopier, shredder or air conditioner.

Remedy Plug the machine into a different outlet or consult a qualified technician to install
a noise filter.

2-4 Printing Problems

Other Print Problems

Correcting Poor Print Quality

Printed text faded or streaked with white. 2

Troubleshooting
Cause The level of toner remaining in the toner cartridge may be low, or the toner is not
evenly distributed inside the cartridge.

Remedy Replace the Toner Cartridge. (See Chapter 6, “Routine Maintenance,” in the
Reference Guide.)

Printed pages are dirty or have white specks.

Cause The fixing roller inside the fixing assembly has become dirty with toner dust.

Remedy Clean the fixing assembly inside the machine. (See Chapter 6, “Routine
Maintenance,” in the Reference Guide.)

The printout is too light or too dark.

Cause 1 The toner density settings are not correct.

Remedy Adjust the toner density and print the data again. (See “Print Quality,” on
p. 1-11.)

Cause 2 <Toner Saver> is set to ‘On’.

Remedy Set <Toner Saver> to ‘Off’ and print the data again. (See “Print Quality,” on
p. 1-11.)

Black spots on the front and back of the printed pages

Cause The fixing roller inside the fixing assembly unit may be dirty.

Remedy Clean the fixing roller. (See Chapter 6, “Routine Maintenance,” in the Reference
Guide.)

Other Print Problems 2-5

 Black stripes appear on multiple sheets in sequence

Cause The life of the cartridge is old or damaged.

Remedy Contact your local authorized Canon dealer.

2
Troubleshooting

2-6 Other Print Problems

Appendix 3
CHAPTER

This chapter summarizes the specifications of the machine and contains the index.

Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3-1
 Printer Settings Menu
The following table lists all settings of the Printer Settings menu. (The default
settings are indicated in bold.)

Applicable
Additional Functions Available Settings
Page
Printer Settings
3
A4, A4R, A3, A5R, B4, B5, B5R, LTR, LTRR,
Appendix

Default Paper Size LGL, STMTR, EXEC, COM10, Monarch, DL, p. 1-4
ISO-C5, ISO-B5
Plain, Recycled, Color, Bond, Heavy Paper,
Default Paper Type p. 1-5
Tracing Paper, Transparency, Labels
2-Sided*1 Off, On p. 1-6
Print Quality
Image Refinement On, Off p. 1-11
Density -4 to +4; ±0 p. 1-11
Toner Saver Off, On p. 1-11
Page Layout
Binding Long Edge, Short Edge p. 1-12
Margin mm: -50.0 mm to +50.0 mm; 0.0 mm p. 1-13
Group, Collate, Staple*2,
Rotate + Group*3,
Finishing Rotate + Collate*3, Offset + Collate*2, p. 1-15
Offset + Group*2
Error Time Out On (1 to 300 sec), Off; 15 sec p. 1-17
Auto Size Detection Off, On p. 1-18
Initialize Printer Select <Yes> or <No>. p. 1-18

*1 The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is attached.
*2 The Staple and Offset modes are available only when the optional Finisher-U2 is attached.
*3 The Rotate modes are not available when the optional Finisher-U2 is attached.

3-2 Printer Settings Menu

Symbol Sets Supported
This section provides a list of the character code tables for the characters in each
symbol set.

ISO Substitution Table

3

Appendix
The shaded characters in the table are replaced with the corresponding ones in the
following table according to the graphic set used.

Symbol Sets Supported 3-3

3
Appendix

3-4 Symbol Sets Supported

Specifications
This section lists the specifications of the machine.

Controller Specifications
CPU ARC 128 MHz

Memory Capacity
3
(RAM) DDR: 64 MB

Appendix
(ROM) Flash: 8 MB

Host interface One USB2.0 High Speed connector

Software Specifications
Printer Language UFRII LT

Effective Printable Reduced to 5 mm from the top, bottom, left, and right edges of the
Area paper, and 10 mm from the top, bottom, left, and right edges of the
envelope.

Specifications 3-5
 Index

Numerics I
2-Sided, 3-2 Image Refinement, 1-11, 3-2
2-Sided Printing, 1-6 Initialize Printer, 1-18, 3-2
ISO Substitution Table, 3-3

3 A
M
Appendix

Auto Size Detection, 1-18, 3-2

Margin, 1-13, 3-2

B
P
Binding, 1-12, 3-2
Page Layout, 1-12, 3-2
Print Quality, 1-11, 3-2
D Printer Settings
Overview, 3-2
Default Paper Size, 1-4, 3-2
Default Paper Type, 1-5, 3-2
Density, 1-11, 3-2 S
Duplex Unit-A1, 1-7
Symbol Sets, 3-3
System Monitor, 1-20
E
Error Time Out, 1-17, 3-2 T
Toner Saver, 1-11, 3-2
F
Finishing, 1-15, 3-2

3-6 Index
CANON INC.
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