Management Review

Al-Jaber International Company
Procedure
Management Review
Revision History
Revision Description of
DATE Initiated By Completed By
No# Changes
1st Oct 2016 Management Integration for ISO Management
01 Representative 14001 and OHSAS Representative
18001
Distribution List
Sr. No/ Designation Issue Date Distributed by
Management Management
01 1st Oct 2016
Representative Representative
Management
02 CEO 1st Oct 2016
Representative
03 Management
Chairman 1st Oct 2016
Representative
As per Distribution Sheet
Revision
Document Issue Revision Original Document Document Document
Issue
Number Number Number Issue Date Prepared By Reviewed by Approved By
Date
Management
Representati CEO Chairman
AJB-IMS-PR- ve
1.1 01 01-01-16 01-10-16
06
Copyright
This document contains confidential information. It may be copied in full or in parts only by Al-Jaber
International Company and only for the purpose of Al-Jaber International Company related activities.
Disclosure of any information contained within this procedure to any person (s) outside the employee of Al-
Jaber International Company without written permission of the Top Management is strictly prohibited.
Page 1 of 8
System for Management Review
Original Issue Date: Revision Issue date:
Doc. No: AJB-IMS-PR-06 Issue Number: 01 Revision Number: 01
01st January 2016 01 Oct 2016
Contents
Revision History ................................................................................................................................... 1

Distribution List ................................................................................................................................... 1
Contents ................................................................................................................................................ 2
1. Purpose ........................................................................................................................................ 3
2. Scope ............................................................................................................................................ 3
3. Responsibilities ............................................................................................................................ 3
4. Procedure..................................................................................................................................... 4
4.1 Agenda: ............................................................................................................................... 4
4.2 Frequency and Scheduling: ................................................................................................ 4
4.3 Attendance: ........................................................................................................................ 4
4.4 General: ............................................................................................................................... 4
4.5 Review Input: ...................................................................................................................... 5
4.6 Review Output: ................................................................................................................... 7
4.7 Management Review Documentation and Record: ......................................................... 7
4.8 Follow Up of the Meeting .................................................................................................. 7
5. Related records: .......................................................................................................................... 8
This document is the property of Al-Jaber International Company. Any copying and distribution of this document
without the approval of the Management is prohibited. Page 2 of 8
1. Purpose
To establish and maintain procedure to review the, Integrated Management System of the
company to ensure its continuous suitability, effectiveness & satisfying the relevant company’s
policies and objectives.
2. Scope
This procedure applies to the management review process and covers the following management
activities:
a) Implementation of the IMS.

b) Continuous improvement of IMS Performance.
c) Analysis of the performance of the Integrated Management System.
d) Analysis of the performance of customer related processes.
e) Identification and implementation of actions to achieve planned results.
f) Continual improvement of the customer related processes.
g) Provision of resources needed for the Integrated Management System.
3. Responsibilities
a) Top Management chairs the management review meetings.
b) Management Representative prepares the agenda and minutes of the management

review meetings.
c) Management Representative is also responsible for the follow up of the decisions taken in
the meeting to ensure their implementation in the specified time frame.
4. Procedure
4.1 Agenda:
The agenda for management review meetings is prepared by the Management

Representative then distributed to the participating managers.
At a minimum, the agenda covers all items listed in the review input section of the
procedure.
4.2 Frequency and Scheduling:
Overall quality performance of the Integrated Management System is reviewed by

Senior Management at least twice a year.
The Management Representative determines the review schedule and dates in

coordination with participating attendees.
4.3 Attendance:
Management review meetings are chaired by the Top Management and are attended by
senior managers and other personnel as applicable.
Absent attendees receive minutes of the review meeting and, after reviewing the
minutes, may submit their input for inclusion.
4.4 General:
The company's top management has established Management Review Meeting mechanism to
provide overall direction. It is the driving force for the implementation of Integrated
Management System. It also helps to coordinate and control the activities of the IMS being
carried out by different functions in the company and to periodically review and evaluate the
performance of the IMS.
The Management Representative ensures that management reviews include:
a) Requirements of the Integrated Management System e.g. results of internal audits

b) IMS performance and trends
c) Opportunities for continual improvement
d) Monitoring of objectives
e) Results of the regular reporting and evaluation of the cost of poor quality
4.5 Review Input:
As a minimum, the following information and data is presented during the management
review:
a) Action Items From Last Meeting:

Management Representative reports on the status of action items from previous meeting.
Items that are not completed are carried on as continuing actions and are recorded as such
in the minutes.
b) Service Performance And Product Conformance:

Management Representative presents quality performance data.
c) Internal And External Quality Audits:

Management Representative presents results of internal and/or external quality system
audits. This includes summaries of results for the cycle, frequencies of audit findings
against particular elements of the quality system, and discussion of particularly important
findings.
d) Corrective/Preventive Actions:
Management Representative presents highest risk corrective/preventive actions
implemented through the period and the status of pending actions.
e) Customer Feedback And Complaints:

The Management Representative presents summaries of customer feedback and
complaints, including analysis of trends for particular categories.
f) Customer Satisfaction:
The Management Representative presents customer satisfaction data and trends.
g) Training & Development:

Management Representative reports on the status of training programs and the
effectiveness of training provided.
h) Continual Improvement:
Management Representative presents data demonstrating progress toward achieving
continual improvement goals, and reviews current and completed improvement projects.
i) Risk Assessment:
Risks which are not adequately addressed in previous risk assessment are discussed by
concerns.
j) Incident Reporting System

Management Representative and concerns discuss incident reporting system and discuss
and present incident reports during meeting.
k) Changes That Affect The System:

Management Representative highlights any service delivery, process, capacity, or other
operational or organizational changes that affect the quality system; and proposes specific
actions to update or modify the system in response to these changing circumstances.
l) Additionally:
The management review may also consider such issues as cost of quality and non-quality;
integration of the quality system with other operations and activities; market and
customer response to the quality effort.
Following each presentation, the participating managers discuss the issues, compare their
status and performance with preceding periods, and identify areas where improvement is
required.
m) IMS Policies (Quality, HSE etc.) & Objectives:

Objectives established through the review period are systematically evaluated to assess
progress:
a) Objectives that have been achieved may either be upgraded to a higher performance
level, or be closed out to free resources for improvement in another area.
When objectives are not achieved on time, the review investigates and determines
causes for failing to achieve the objectives.
b) Depending on the nature of the objective and causes for failure to achieve it, Senior
Management may decide to drop the objective, reduce its scope or level, reassign
responsibilities and/or allocate additional resources, or extend the due date for
achieving the objective.
c) Any decisions regarding quality objectives are recorded in the minutes of the review.
d) New objectives are established where it is necessary to improve performance in order

to fulfil the quality policy or other organizational goals or aspirations.
e) New objectives are documented in the minutes of the review.
n) The QHSE Policies are reviewed to ensure its continuing relevance:

The QHSE policies are changed when: the goals expressed in the policy have been
achieved, or when changes within or outside the Foundation render the policy inadequate
or inappropriate.
4.6 Review Output:
Output from the management review process includes decisions and actions related to:
a) Requests for corrective action and/or preventive action.

b) Plans for IMS QHSE and/or process improvement.
c) Modification of risk management procedures and controls.
d) Update of the risk assessment and risk management plans
e) Improvement of service delivery or material related to customer requirements.
f) Supply and resource needs.
g) Records of the results and actions from the evaluation of the suppliers.
h) Actions taken to promote supplier process monitoring.
i) The IMS Policies.
j) The Objectives.
Management review output is documented in the minutes of the review meeting:
a) Action items are highlighted to ensure that they are easily identifiable.
b) Action items include the assignment of responsibility.
c) Action items include timeframe and allocation of resources for implementation.
d) Upon complete review of all inputs and generation of the outputs, management will
determine the continued suitability, adequacy and effectiveness of the quality management
system.
4.7 Management Review Documentation and Record:
Minutes of management review meetings are prepared by the Management Representative

and are distributed to attending and, if any, absentees. The minutes and other documents
associated with the review are confidential. The location and retention period for
management review records are managed in accordance with Document Control Procedures.
4.8 Follow Up of the Meeting
Management Representative follows up of the decisions taken in the meeting to ensure that
the decisions are implemented in the time frame specified.
5. Related records:
a) Nomination Letter for MR AJB-IMS-FM-006-01

b) MRM Calendar AJB-IMS-FM-006-02
c) Circular of MRM AJB-IMS-FM-006-03
d) Agenda of Meeting AJB-IMS-FM-006-04
e) Attendance Sheet of MRM AJB-IMS-FM-006-05
f) Minutes of Management Review Meeting AJB-IMS-FM-006-06

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Al-Jaber International Company

As per Distribution Sheet

Revision History ................................................................................................................................... 1

a) Implementation of the IMS.

a) Top Management chairs the management review meetings.

b) Management Representative prepares the agenda and minutes of the management

The agenda for management review meetings is prepared by the Management

4.2 Frequency and Scheduling:

Overall quality performance of the Integrated Management System is reviewed by

The Management Representative determines the review schedule and dates in

The Management Representative ensures that management reviews include:

a) Requirements of the Integrated Management System e.g. results of internal audits

4.5 Review Input:

a) Action Items From Last Meeting:

b) Service Performance And Product Conformance:

c) Internal And External Quality Audits:

e) Customer Feedback And Complaints:

g) Training & Development:

j) Incident Reporting System

k) Changes That Affect The System:

m) IMS Policies (Quality, HSE etc.) & Objectives:

d) New objectives are established where it is necessary to improve performance in order

e) New objectives are documented in the minutes of the review.

n) The QHSE Policies are reviewed to ensure its continuing relevance:

4.6 Review Output:

a) Requests for corrective action and/or preventive action.

Management review output is documented in the minutes of the review meeting:

4.7 Management Review Documentation and Record:

Minutes of management review meetings are prepared by the Management Representative

4.8 Follow Up of the Meeting

a) Nomination Letter for MR AJB-IMS-FM-006-01

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