Professional Documents
Culture Documents
Muazzam Imtiaz
ROLL # 22 – MBA (Morning)
At ABL (New Sadiq Bazar Rahim Yar Khan), I was provided with
opportunity to deal with real time work, the banking mechanism,
functions and operations. It was an amazing experience working
there with a cooperative staff and I’d so much to learn in these few
weeks.
Preface..............................................................................................................................1
Acknowledgements..........................................................................................................2
Dedication........................................................................................................................3
Internship Letter...............................................................................................................4
Table of Contents.............................................................................................................5
Executive Summary.........................................................................................................8
Banking in Pakistan........................................................................................................10
History............................................................................................................................19
Overview:...................................................................................................................19
Mission...........................................................................................................................25
Values:........................................................................................................................26
Objectives:..................................................................................................................26
Board of Directors..........................................................................................................27
Executive Committee.....................................................................................................28
Organizational Setup......................................................................................................29
Important Information....................................................................................................30
Consumer Banking.........................................................................................................34
Commercial Banking.....................................................................................................45
PLS Account..............................................................................................................45
Current Account.........................................................................................................45
Corporate Banking.........................................................................................................60
Learning at Branch.........................................................................................................64
Balance Sheet.................................................................................................................73
Return on Equity.........................................................................................................823
Return on Assets...........................................................................................................83
SWOT Analysis.............................................................................................................93
Suggestions....................................................................................................................95
Conclusion......................................................................................................................96
Annexure........................................................................................................................97
My name is MUAZZAM IMTIAZ and I did my MBA from The Islamia University of
Bahawalpur – Rahim Yar Khan Campus. Internship is a practical experience of 6-8 weeks
which is mandatory for every individual pursuing MBA degree. Therefore I applied for
the internship and got a chance to work in Allied Bank Limited Pakistan in new Sadiq
bazar branch.
During my internship I learnt about Banking, procedures and how things work there. It
was quite a good experience working there in real environment. The staff at ABL New
Sadiq Bazar was kind enough to accommodate me and teach me with their work. I started
with slips and ended up with vouching and making R.T.Cs and Pay orders. This was all I
could learn being an internee due to some restrictions.
In this report, I have given an introduction of the ABL as the organization, their structure
and history. Then the detailed overview of the products and services they are providing.
From consumer banking to corporate banking I have tried to cover all areas.
Then it comes to the financial data of the organization. I have prepared common size
analysis which includes vertical and horizontal analysis of both Balance sheet and Profit
and Loss account. A ratio analysis of the bank which depicts financial performance.
Then there is a small conclusion of the report which covers various factors of the
organization and suggestions which I felt to be given to the top management of the
organization which could have an impact on performance of the company.
Section 5 of banking ordinance 1962 says that “Banker means a person transacting the
business of accepting, for the purpose of lending or investment of deposits and
withdrawals by Cheque, drafts, orders of otherwise and includes any post office saving
Bank”.
In subcontinent, before independence, most of the banking business was in the hands of
Hindus of British people and only two banks, Habib bank limited and Muslim
commercial bank were established just few months before independence. Habib bank was
established in early 1947 in Bombay while Muslim commercial bank was established in
July 1947, in Calcutta. When Pakistan came into being then it was decided that reserve
bank of India would continue in working in Pakistan until September 30,1948 and as for
as take over of the management of the public debts and exchange control from the reserve
bank of India are concern will be made on April 1, 1948. Due to efforts of govt. of
Pakistan and keen interest of Mr. Muhammad Ali Jinnah the creation of state bank of
Pakistan was done July 1, 1948. After one year of the creation of State bank of Pakistan,
in November 1949, national bank of Pakistan was established in Dacca (east Pakistan).
The main purpose of which1 was to act as an agent of state bank of Pakistan.
2. COMMERCIAL BANKS:
Commercial banks have been the most effective mobilizers of saving and have been
providing short-term requirements of working capital of trade, commerce and industry.
So far twelve Banks have been established in private sector and they have been allowed
to open five branches each in various parts of the country initially but provisions exist for
their future expansion. These banks are authorized to carry on all the banking business.
3. EXCHANGE BANKS:
Foreign banks other than Indian banks have been commonly known as Exchange Bank’s
due to the fact that prior independence foreign banks the Indo-Pakistan sub-continent
were engaged primarily in the finance foreign trade.
4. COOPERATIVE BANKS:
Cooperative banks are and integral part of the cooperative movement which aims at the
promotion of thrift, self-helped mutual aid amongst agriculturists and others with
common economic needs so as to bring about better living, better business and better
methods of production etc.
6. AGRICULTURAL BANKS:
Agricultural banks are set up to provide the financial assistance to the agriculturist. The
agricultural banks provide short-term credit to the farmers for the purchase of seed,
manure, etc. they also make long term advances for buying tractors and introducing
modern technologies in the farming. In Pakistan Agricultural Development Bank of
Pakistan was set up in 1981 to meet the financial requirement of agriculture. Now it is
named as Zarai traqiati bank limited.
7. INDUSTRIAL BANKS:
The industrial banks provide long-term credit to the industries. Since the industrial banks
have long-term deposits, so they are in position to permit long-term investment in
industries. In Pakistan the Industrial Development Bank (IDBP) set up in 1961.The other
institutions engaged in financing financial assistance to industries are PICIC, NDFC,
ICP, etc.
Banks play very important role in the economic life of a nation. The growth of the
economy is dependent upon the soundness of its banking system. Although banks do not
create new wealth but borrow, exchange and consume. These make generation of wealth.
In this way they become most effective partners in the development of that country.
To encourage the habit of saving and to mobilize these savings is its basic purpose. Banks
deposit surplus from the public and then advances these surpluses in the form of loans to
the industrialists, agriculturists, businessmen and unemployed people under different
schemes so that they set up their own business. Thus banks help in capital formation.
If there are no banks, then there would be concentration of wealth in few hands and great
portion of wealth of a country would be idle. In the fewer developing countries rate of
Broadly speaking we can divide the development of commercial banking into 4 phases:
This was the first phase of developments of Pakistan’s commercial banking system,
which consists of the circumstances under which the development of banking was started
in the country.
The imperial bank of India closed down most of its offices in Pakistan, which had been
working as the agent of Reserve Bank of India was not willing to purchase even token
amounts of the government of Pakistan. Securities on the plea that they were not
marketable. The Reserve Bank of India was hardly of any help. It refused to help the
govt. of Pakistan with advance argument adhoc securities to enable them to make
essential disbursements such as salaries and other obligations to add to the difficulties.
The Indian govt. withheld Pakistan’s share of 750 million in cash balances held by her at
the time of independence. The forgoing developments clearly brought home the urgency
of assuming the control and currency in Pakistan and brought to the fore the need to setup
a central banking institution to take the place of reserve bank of India. Therefore it was
agreed between the Govt. of India and Pakistan to authority of Pakistan from 30 th
September 1947 to 30th June 1948.
When it assumed full control of banking and currency in Pakistan the first important task
before the SBP was to issue of currency notes and withdrawal of reserve bank of India,
which had been in circulating in Pakistan so far.
NATIONALIZATION OF BANKS:
The banking reforms turned out to be a transitional and temporary step and hardly after
18 months had the government nationalized the banking system. Thus through the
Nationalization Bank Act 1974, SBP and all commercial banks incorporated in Pakistan
and carrying on business in or outside the country were brought under the government
ownership with effect from January 1974. The ownership and management of all Pakistan
banks stood transferred and rested in the federal government. The shareholders were
As a result of merger of banks the following five major banking companies were formed:
CAUSES OF NATIONALIZATION:
1. Large business and industrial houses dominate the lending policies of the
commercial banks; this brought forward the problem of concentration of wealth.
2. Commercial banking operations were guided by profit motives and as a result the
backward regions and the small entrepreneurs were never been their favorite
customers.
3. The operation of banks, unlike after business, have direct implication on the entire
national economy. For instance if the banks raise the cost of their credit, the cost
of every thing may go up.
4. Unhealthy complications among banks can lead to financial and economic
problems.
5. The flow of bank advances towards national priority sector in general is not
forthcoming because private banks are profit oriented.
Although there are doubts about the positive results of the nationalization but we can say
that the nationalization of banks provided efficient professional management to expand
banking services in every nook and corner of the country. Banks laid full emphasis on
their lending policies on priority sector and national building projects, which discouraged
non-productive and unhealthy activities like speculation and hoarding, there was also a
recorded increase in the number of foreign branches of Pakistani banks.
The growth of Pakistani banking system was significant. The banking facilities expanded
in the rural areas. The bank credit increased sharply especially in the public sector. A part
from this expansion the banking system’s activity seeking to gain credit targets laid down
by National Credit Consultative Counsel (N.C.C.C) and to conform to the priorities over
the year to enlarge the flow of credit for the small banker and agriculturist as well as for
exports. Bank deposits rose very substantially during a period when total monetary assets
also registered a sharp rise. In a remarkable short time banks and their management had
adjusted to the realities and compulsion of the new situation and the system as a whole
was completely geared to government objectives and policies.
In 1977 the Bhutto government was toppled. The martial law government planned to
reform the banking sector in a novel way. The overall policy was to Islamize the economy
and the banking system, being based on interest was an important target of the new
policy. The most preferred form of Islamic bank financing profit and loss sharing would
receive banks to receive deposit without guaranteeing any return.
The Islamic bank has to acquire a high degree of confidence of the saver to make him
deposit his money with them. not even the return of the principal amount if guaranteed.
The Islamic bank cannot finance the project of an investor merely on the furnishing of
collateral. The bank will have to be a partner in the project. This will require to careful
security of the project and the assessment of risk involved because profits are the function
of the amount of risk in the project. Honesty and trust from both sides of the market are
more important to the system of Islamic Banking.
The government headed by Prime Minister Mr. Nawaz Sharif was not fully satisfied with
the performance of nationalized. The areas, which were severely criticized, were the
falling standard of banking services and common red-tapism. There were complaints
about the services as delay in home remittances, dispatch of cheques, drafts, inefficient
counter services, bad debts of the banks etc. were on sector application for privatization
of other banks namely UBL and HBL were also invited but the bidding response was
quite poor. The privatization of these banks is under consideration. Legislation was
enacted to permit the establishment of new banks and the government approved
10application from the private sector for the grant of commercial bank licenses by SBP,
out of these 9 new banks have since been incorporated. Till March 1994 there were 20
domestic scheduled banks with 9825 branches and 21 foreign banks with 66 branches in
operation in the country. Overall investment of the scheduled banks in the current year
rose to 76.7%. At present there are 24 domestic scheduled with 8137branches and
19foreign banks with 71 branches are in operation in the country? Total assets of
domestic scheduled banks were amounting to Rs.1563.73 billion on 30 th March 1996.
Overall investment of the domestic scheduled banks in the current year is declined by
80% over the same period last year.
Allied Bank was the first Muslim bank to have been established in Pakistan.
Established in December 1942 as the Australasia Bank in Lahore with a paid-up share
capital of Rs. 0.12 million under the Chairmanship of Khawaja Bashir Bux, the Bank
attracted deposits equivalent to Rs. 0.431 million in its first eighteen months of business.
Today, Allied Bank's paid up Capital & Reserves exceed Rs. 13 billion, deposits exceed
Rs. 325 billion and total assets exceed Rs. 418 billion.
In the early 1940s, the Muslim community was beginning to realize the need for its active
participation in the fields of trade and industry. Since the late 1880s, Hindus had
established a commanding presence in the areas of industry, trade and commerce and
were especially dominating in the Sub-continent area. Banking, in particular, was the
exclusive forte of Hindus and it was popularly and wrongly believed that Muslims were
temperamentally unsuited for this profession.
It was particularly upsetting for Khawaja Bashir Bux to hear that “Muslims could not be
successful bankers”. He decided to step-up to that challenge and take the lead in
establishing this first Muslim bank by the name Australasia Bank Limited in Punjab,
which was to become Pakistan in December 1942.
The initial equity of the Bank amounted to Rs 0.12 million, which was raised to Rs. 0.5
million by the end of the first year of operation, and by the end of 30th June 1947 capital
increased to Rs. 0.673 million and deposits raised to Rs 7.728 million.
“Australasia Bank was the only fully operational Muslim bank in Pakistan
on August 14th, 1947.”
However, it was severely hit by the riots in East Punjab. The Bank was identified with the
Pakistan Movement. At the time of independence all the branches in India, (Amritsar,
Batala, Jalandhar, Ludhiana, Delhi and Angra (Agra)) were closed down. New branches
were opened in Karachi, Rawalpindi, Peshawar, Sialkot, Sargodha, Jhang, Gujranwala
and Kasur. Later, the network spread to Multan and Quetta as well. The Bank financed
trade in cloth and food grains thus, played an important role in maintaining consumer
supplies during the early months of 1948 affected by riots. Despite the difficult conditions
prevailing and the substantial set back in the Bank’s business in India, Australasia Bank
made a profit of Rs. 50,000 during 1947-48.
By the end of 1970 it had 101 branches. Unfortunately, it lost 51 branches in the
separation of East Pakistan. But the Bank did well despite losing a lot of its assets and by
the end of 1973 had 186 branches in West Pakistan.
In 1974, the Board of Directors of Australasia Bank was dissolved and was renamed
Allied Bank. The first year was highly successful; profit exceeded Rs. 10 million,
deposits rose by over 50 percent and approached Rs. 1460 million. Investments rose by
72 percent and advances exceeded Rs. 1080 million for the first time in the banking
history. 116 new branches were opened during 1974 and the Bank started participating in
the Government’s spot procurement agriculture program.
Those seventeen years saw a rapid growth for the Bank. Branches increased from 353 in
1974 to 748 in 1991. Deposits rose from Rs. 1.46 billion, and Advances & Investments
from Rs. 1.34 billion to Rs. 22 billion during this period. It also opened three branches in
the U.K.
As a result of privatization in September 1991, Allied Bank entered a new phase, and
became the world’s first bank to be owned and managed by its employees. In 1993 the
“First Allied Bank Modaraba” (FABM) was floated. After privatization, Allied Bank
became one of the premier financial institutions of Pakistan.
Today, the Bank stands on a solid foundation built over 63 years of hard work and
dedication, giving it a strong equity, an asset and deposit base and the ability to offer
customers universal banking services with more focus on retail banking. The Bank has
the largest network of online branches in Pakistan and offers various technology-based
products and services to its diverse clientele through its network of more than 700
branches.
In August 2004 as a result of capital reconstruction, the Bank’s ownership was transferred
to a consortium comprising Ibrahim Leasing Limited and Ibrahim Group.
Today the Bank stands on a solid foundation of over 63 years of its existence having a
strong equity, assets and deposits base offering universal banking services with higher
focus on retail banking. The bank has the largest network of on-line branches in Pakistan
and offers various technology based products and services to its diversified clientele
through its network of more than 700 branches.
In May 2005, Ibrahim Leasing Limited dissolved and the company was vested into Allied
Bank Limited. ALL the shareholders were issued ABL shares instead of the all shares
held by them. An application for the listing of ABL shares in all the Stock Exchange
Companies of Pakistan was made; ABL was formally listed and the Bank’s share trading
began on the following dates:
Today, all Allied Bank Limited shareholders can trade in the Bank’s shares at their will.
The group started with a cloth trading business in the industrial city of Faisalabad. Late
Haji Sheikh Mohammad Ibrahim, founder of the Ibrahim Group, settled in Faisalabad
after partition of India in 1947 and re-established his ancestral business of cloth trading
by the name of “Ibrahim Agencies”. What is known in business today as Ibrahim Group
with diversified business interests from Spinning to PSF, Financial Institutions to
Banking and Energy, started off as a mere cloth trading agency just half a century ago.
At present Ibrahim Group is holding more than 80% shareholding of this bank. One of
the top five banks of Pakistan, Allied Bank has more than 742 branches across the
country with 7,139 employees and financial assets of Pak Rupees 234 billion. The Group
plans to inject its own dynamism and energy in the bank to turn it into a premier financial
institution of the country. After the acquisition of the bank Ibrahim Leasing Limited has
been merged into Allied Bank limited.
To create sustainable value through growth, efficiency and diversity for all
stakeholders
Integrity
Excellence in Service
High Performance
Objectives:
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Company Secretary:
Waheed-Ur-Rehman, FCA
Auditors:
Legal Adviser:
Shares Registrar:
www.abl.com
E-mail:
info@abl.com
0800-22522
BRANCH NETWORK:
PROVINCIAL HEADQUARTERS:
Now with its network of over 8OO branches located in the urban and rural areas
throughout Pakistan, Allied Bank is positioned to provide personalized banking services
to its customers at locutions convenient to the customers. ABL has invested extensively in
TRAINING ACADEMIES:
Allied Bank Limited has five training academies, two in Lahore, two in Karachi, and one
in Islamabad. In these training academies the new as well as the existing staff gel training.
When a new employee comes in ABL then most often he is sent to any of these
academies for training. The training period may tie minimum of one-month up to
maximum of one year. The training period depends upon the nature of the job. During the
training the new employees are acquainted with all the necessary information about their
jobs.
When any change occurs in the policies of the Bank, then the seminars are held in these
academies in which employees as well as executives participate to get information about
the new policies of the Bank. For example if the Bank policy regarding the financing
schemes change then the Managers of the Advances Section are invited in these seminars.
They learn about the new changes and then implement these changes in their branches. In
These academies a permanent staff is present for the training of employees. However, if
requires, subject specialists are invited to deliver lectures on certain subjects. For example
the Bank has a contract with Sajjad Associates which send its executives to deliver
lectures on project financing. Exams are also held in these training academies.
The consumer portfolio, comprising the debit card, credit cards, auto loans, personal loans
and mortgages will be established phase by phase. However, we are confident that our
strengths, together with our largest network of online branches, a superior technology
platform and a big customer base, will take the Bank’s profitability to new heights.
Welcome to the world of privileges, benefits and savings with your Allied Visa Credit
Card. In order to cater to your growing financial needs we are proud to introduce Allied
Visa Credit Card with The Lowest Service Charge ever! So now you can save money
where it counts and spend lavishly at your favorite places with greater flexibility,
convenience and most important-Affordability!
With your Allied Visa Credit Card you can enjoy a variety of state-of-the-art features and
unmatched value by spending at over 49,000 merchants across Pakistan and 27 million
merchant outlets worldwide! And what more, you can also use your credit card at over 1
million ATMs internationally!
Your Allied Visa Credit Card helps you save money where it counts. Your Allied Visa
Credit Card currently carries the most attractive Annual Percentage Rate in the market,
i.e. 28%*. So use your Allied Visa Credit Card at your favorite places and enjoy savings
like never before.
With your Allied Visa Credit Card, your free credit period allows you to pay for your
purchases up to 50 days after the date of purchase. So now you can buy all the things you
want, whenever you want, at your earliest convenience.
Global Acceptance
In addition to being accepted by over 49,000 merchants in Pakistan, your Allied Visa
Credit Card is also accepted at over 1 million ATMs and 27 million merchants
worldwide. This provides you with the added flexibility and security of being able to
make transactions on your card just about everywhere you go.
Flexible Repayment
When paying back your credit card bill, your Allied Visa Credit Card gives you the
option to either pay the entire amount as according to your statement or a minimum of 5%
of your total outstanding balance or Rs. 500 (whichever is higher).
As an Allied Visa Credit Card member, you are entitled up to 50% of your credit limit in
cash. Just go to your nearest ATM with the or sign and avail the facility of
withdrawing cash 24 hours a day.
For example, Service Charge @ 28% per annum or 2.33% per month will be charged
from the day of the cash advance transaction.
If an amount of Rs. 10,000 is transacted on 20-04-09 and the statement generation date is
30-04-09, then the amount will attract a mark-up of 28% per annum equaling to 0.077%
on a daily basis from the date of transaction till the complete payment is made. Since in
this example the time period between the transaction date and the statement date is 10
days, therefore the finance charges are calculated for 10 days. The total finance charges in
this case amounting to Rs. 76.71 for 10 days will be reflected on the credit card statement.
APR 28%
Calculation 10,000x28%/365x10
In addition to the above, a flat fee will also be charged as mentioned in the SOCs for
every transaction.
Supplementary Cards
Want to share the benefits of your Allied Visa Credit Card with others? Now you can!
Treat up to two people with Supplementary Credit Cards and pass on the many privileges
of your Allied Visa Credit Card to friends, family and anyone else you choose!
The Allied Visa Credit Card’s zero loss liability feature protects you from paying any
unauthorized transactions on your card in the event that it is lost or stolen. Please
immediately notify Allied Phone Banking on 0800-22522 (within Pakistan) or on 9221-
35301094 (outside Pakistan) in case your card is lost or stolen.
If an amount of Rs. 10,000 is transacted on 20-04-09 and the statement generation date is
30-04-09, then the amount will attract a mark-up of 20% per annum equaling to 0.055%
on a daily basis from the date of transaction till complete payment is made. Since in this
example the time period between the transaction date and the statement date is 10 days,
therefore the finance charges are calculated for 10 days. The total finance charges in this
case amounting to Rs. 54.79 for 10 days will be reflected on the credit card statement.
APR 20%
Calculation 10,000x20%/365x10
In addition to the above, a flat fee will also be charged as mentioned in the SOCs for
every BTF transaction.
In case you require any additional help regarding your Allied Visa Credit Card, Allied
Phone Banking is there to provide you with immediate help, 24 hours a day. Just give us a
call on 0800-22522.
As an Allied Visa Credit Cardholder, you are eligible to avail the complimentary lounge
facility at Quaid-e-Azam International Airport, Karachi and enjoy a variety of
complimentary features. Relax while you watch leading television channels or select
something to read from an updated library of newspapers and periodicals. Also feel free
SMS Banking
Know immediately when your card is being used. With Allied Bank's SMS Banking
facility, you have the option to receive an SMS every time your card is used, so that you
can quickly take action in case your card is stolen or misused. Also, keep track of your
spending by receiving your credit card statements at the beginning of every month. Check
your total outstanding amount and minimum balance or simply enjoy our latest
promotional offers and greetings via your mobile phone. A flat fee will be charged for
subscribing to the facility as mentioned in the Schedule of Charges.
GCAS
Our Allied Visa Gold / Platinum Credit Card holders can now avail Global Customer
Assistance Service (GCAS) regarding their Visa Gold / Platinum Credit Card while
traveling in any of the countries.
Welcome to the world of privileges, benefits and savings with your Allied Visa Credit
Card. In order to cater to your growing financial needs we are proud to introduce Allied
Visa Credit Card with The Lowest Service Charge ever! So now you can save money
where it counts and spend lavishly at your favorite places with greater flexibility,
convenience and most important-Affordability!
With your Allied Visa Credit Card you can enjoy a variety of state-of-the-art features and
unmatched value by spending at over 49,000 merchants across Pakistan and 27 million
merchant outlets worldwide! And what more, you can also use your credit card at over 1
million ATMs internationally!
Features
Platinum Life
Platinum Life is a unique platform that showcases exclusive programs and events
specially designed for Allied Visa Platinum Credit Cardholders.
The Visa Platinum Club is a unique recognition program that rewards you with exclusive
privileges from internationally reputed Club Partners offering unmatched quality of
service. Unlike other cardholder reward programs, your Allied Visa Platinum Credit Card
immediately entitles you to the various Club privileges without having to earn points or
accumulate credit charges. As a Visa Platinum Club member, you can enjoy
complimentary room upgrades at five-star hotels, attractive retail discounts, special rates
on car rentals, personalized golf tips by professional trainers and much more - all courtesy
of your Visa Platinum Club privileges and the Club Partners. For more details on the Club
Partners and the various perks they offer, visit the Visa Platinum website at
www.visaplatinum.com
Visa Platinum Dining is a program offering you fine dining privileges at over 200
restaurants in Asia Pacific with your Allied Visa Platinum Credit Card. You can enjoy an
assortment of complimentary beverages, priority reservations and free parking when
dining at participating restaurants.
So whether you are in the mood for exotic Mediterranean fare, traditional Japanese
cuisine or a lavish Chinese banquet, you can always expect the most luscious treats with
your Allied Visa Platinum Credit Card.
To search for a preferred restaurant either by country/city location or cuisine all over the
world, you can visit the Visa Platinum website at www.visaplatinum.com
Being an Allied Visa Platinum Credit Cardholder, Visa Platinum Golf offers you
complimentary tee-offs, discounted green fees and exclusive access to the world's most
Visa Experiential Travel brings you travel adventures with exceptional experiences.
Working with renowned partners, the program offers 15 packages every quarter. For more
information, you can visit the Visa Platinum website at www.visaplatinum.com
Priority Pass is the largest independent Airport VIP Lounge Program in the world, giving
you access to over 600 worldwide exclusive airport VIP lounges. As an Allied Visa
Platinum Credit Cardholder, you can avail the option of including this airport lounge
access program at preferred rates in your overall Visa Platinum benefits. To be admitted
into these lounges, you must present your Priority Pass membership card. Priority Pass
membership cards can be used at any participating airport lounges regardless of your
choice of airline or class of ticket. For any further information you may
visit www.prioritypass.com or call Allied Phone Banking on 0800-22522.
The Visa Platinum websites have been designed to keep you up-to-date on the latest perks
and benefits being offered on your Allied Visa Platinum Credit Card. In addition, the sites
have functionalities such as Concierge Online to further enhance your Platinum
experience.
The latest information on Visa Platinum regional programs, such as the Visa
Platinum Club, Visa Platinum Dining, Visa Platinum Golf Holidays and Visa
Platinum Experiential Travel facilities
The latest information on local country promotions and events. These details can
be found in the section called "Platinum Life"
Online applications such as Concierge Online
Directory of toll-free numbers for reaching VPCC from all key global destinations
The Visa Platinum Customer Centre (VPCC) is a one-stop shop to handle all your needs.
Staffed by highly trained professionals who provide a wide range of travel and
entertainment Concierge Services, emergency lost/stolen card services, telephone
translation services, transfer to issuers, etc., for Allied Visa Platinum Credit Cardholders
all over the world, the VPCC is operational 24 hours a day, 7 days a week, and can easily
be accessed via a comprehensive network of international toll-free numbers.
Concierge Service
As an Allied Visa Platinum Credit Cardholder, you can also avail the travel and
entertainment Concierge Service with the best in personalized customer service, 24 hours
a day, 7 days a week. Whether at home or overseas, you can have access to a host of
travel and entertainment services, as well as emergency assistance such as card
replacement, cash disbursement, medical assistance, etc., through a dedicated network of
global toll-free numbers.
Information, reservations, referrals, etc., are all available at no cost. However, the cost of
any goods or services purchased will be billed directly to your Allied Visa Platinum
Credit Card.
Concierge Online
You can also avail the Concierge Online facility, which provides an alternative to the
conventional telephony Concierge Service. With a simple click of the mouse, you can
easily request for Trip Planning Assistance, Hotel Reservations, Flight Reservations, Car
Rentals, Restaurant Reservations and Performance Ticket Bookings, all from the comfort
of your home. To use Concierge Online, you must first register yourself in order to gain
access to the secure Concierge Online website. You just need to choose the user name and
password you wish to use for logging on to Concierge Online. For this, simply log on to
abl.com and, in the Allied Visa Platinum Credit Card section, click on
www.visaplatinum.com. To submit a request, you simply need to fill an online form that
will be automatically sent to the VPCC for fulfillment. A Customer Service Executive
will respond to you with the relevant details via your preferred mode of communication
(email, phone or fax).
In case you require any additional help regarding your Allied Visa Credit Card, Allied
Phone Banking is there to provide you with immediate help, 24 hours a day. Just give us a
call on 0800-22522.
As an Allied Visa Credit Cardholder, you are eligible to avail the complimentary lounge
facility at Quaid-e-Azam International Airport, Karachi and enjoy a variety of
complimentary features. Relax while you watch leading television channels or select
something to read from an updated library of newspapers and periodicals. Also feel free
to plug in your laptop and mobile phone into the charging facilities provided or browse
the internet or send and receive faxes while you wait. You can also treat yourself to a
wide assortment of high quality snacks, beverages and fresh fruits.
SMS Banking
Know immediately when your card is being used. With Allied Bank's SMS Banking
facility, you have the option to receive an SMS every time your card is used, so that you
can quickly take action in case your card is stolen or misused. Also, keep track of your
spending by receiving your credit card statements at the beginning of every month. Check
your total outstanding amount and minimum balance or simply enjoy our latest
promotional offers and greetings via your mobile phone. A flat fee will be charged for
subscribing to the facility as mentioned in the Schedule of Charges.
Get Cash
You are always on the move, now your bank account is too. You can use your Allied
Cash+Shop Visa Debit Card to withdraw cash directly from your bank account from over
3,500 ATMs in Pakistan - including Allied Bank's largest network of ATMs - and over 1
million ATMs worldwide
Shop Anywhere
Use the Visa power of your Allied Cash+Shop Visa Debit Card to shop at over 49,000
retailers in Pakistan and over 27 million retailers internationally.
Dine Out
Go to all your favorite restaurants and order whatever you want without having to worry
about how much cash you have in your pocket - thanks to your Allied Cash+Shop Visa
Debit Card.
Enjoy Traveling
Imagine traveling without carrying cash. With your Allied Cash+Shop Visa Debit Card,
you can buy your plane tickets and do all your shopping abroad without worrying about
spending too much or running out of cash.
Get Groceries
Go groceries shopping with your Allied Cash+Shop Visa Debit Card and you will never
have to worry about having enough cash in your pocket when you're standing in line at
the cash counter.
Have Fun
Whether you feel like taking the family to see a movie at the cinema or treating some
friends to a night of bowling, you can do it all and more with your Allied Cash+Shop
Visa Debit Card.
Fuel Up
Stay Alert
Now, be more secure and keep better track of your spending. With your Allied
Cash+Shop Visa Debit Card, you can get SMS alerts when you make transactions on your
Card. You can also access the details of your transactions via internet banking at abl.com
PLS Account
Allied Bank offers the PLS Savings Account facility to its customers with the following
attractive features.
Current Account
Allied Bank offers the Current Account facility for individuals as well as for institutions
and commercial customers.
Enjoy unlimited freedom and convenience with numerous free services – all with Allied
Business Account
Now with your current account you can make unlimited transactions via 779 online
Allied Bank branches.
On maintaining a daily minimum balance of just Rs. 50,000, you can enjoy the following
services FREE of charge:
Allied Rising Star - Youth’s 1st Bank Account is a savings account for all youngsters
below 18 years of age. It can help you save your pocket money and earn daily profit. And
when you’ve collected enough, there’s so much you can do with your savings… like buy
your favorite books and toys or a special present for your mummy or daddy, or even carry
on saving!
So if you’re below 18 years of age, you can open your very own Allied Rising Star -
Youth’s 1st Bank Account and have all the fun that goes with it!
When you open your account, it’s in your name, but you still have to take mummy’s,
daddy’s or your guardian’s help to use it - like with:
Signatures
General banking activities
General banking activities
You can use your account any time – which means you can take money out with your
parent’s or guardian’s help, or deposit money yourself, whenever you need to.
You get 2 accounts when you become an Allied Rising Star. One is your Main Account,
which has all the money that ‘you’ deposit in it. The second is called your Wallet
Account, in which all your profit is collected.
You and your parent or guardian gets to enjoy the following goodies and benefits:
In order to provide basic banking facilities to its lower-middle class customers, Allied
Bank has introduced the “Allied Basic Banking Account” (ABBA).
Saving has never been so flexible! The Allied e-Savers Account is a unique savings plan
where you can earn returns as high as 7.5% with the convenience of 4 withdrawals a
month!
ALLIED E-SAVERS
Slabs Profit Rate
Rs. 400,001 up to Rs. 500,000 7.50%
Rs. 300,001 up to Rs. 400,000 6.00%
Rs. 200,001 up to Rs. 300,000 5.00%
upto Rs.200,000 5.00%
Salient Features
Additional Benefits
Allied Bank offers the facility of opening Current, Savings and Term deposit Accounts.
Foreign Currency accounts can be opened in US Dollar, Pound Sterling, Euro, and
Japanese Yen at designated branches.
A term deposit scheme which gives a high rate of return and the flexibility of various
tenure. Investment can be made with the minimum of PKR 25,000 only.
Rate Of Profit :
Salient Features:
Saving has now become all the more appealing with our Monthly Profit Plus Scheme,
which provides you monthly profits on investments. The scheme is designed for a period
of 1 Year with the following profit rates:
Tenure 1 Year
Profit Rate 11.00% p.a.
Profit Payment Rs.917 * per month
Salient Features:
Additional Benefits:
In keeping with our objective to bring you new and innovative services and banking
products, we now introduce Allied Advance Profit Scheme that gives the entire profit
upfront.
Product Specifications:
Investment Terms:
18 months
Auto roll-over (optional)
Profit Payment:
Rewarding Profit Account is introduced for the customers who have liquidity and can
manage to maintain sizeable monthly average balance and earn greater profit on it.
Rate Of Profit :
Rewarding Profit Account Profit Rate
Salient Features :
Additional Benefits:
If you want to fix your money now to secure your future, this is the product for you.
Rate of Profit:
Salient Features:
Allied Bachat Scheme is a PLS Term Deposit Scheme based deposit scheme whereby you
can double your investment in just 7.5 years.
Allied Bachat Scheme is a PLS Term Deposit Account, whereby you can double your
investment in just 7.5 years.
Salient Features:
The Commercial and Retail Banking Group (CRBG) caters to the needs of commercial
entities and small and medium enterprises. A dedicated team of Relationship Managers
first identifies the specific needs of each customer segment, then designs and delivers a
facility package, which is in conjunction with those needs, and provides customers the
full support and opportunity to take advantage of the various business prospects available
in the market.
Generally, in addition to collateral security, these facilities also entail security in the form
of hypothecation of stocks and receivable/pledge of stocks.
Export Refinance Facility: This is mainly the same as RF/CF, but as per the Terms and
Conditions set by SBP, is meant exclusively for exporters.
Letter of Guarantee (LG): On behalf of the customers, the Bank issues a guarantee in
favour of the beneficiary, against the performance of a particular job/contract, within a
particular time.
Import Export:
Allied Bank provides highly efficient trade finance services for import/export businesses
through a large number of authorized branches where trained and motivated staff is
available to handle the business on the customer’s behalf.
The Bank, under the guidelines of the State Bank of Pakistan, extends short, medium and
long term Agriculture credit facilities to farming community of Pakistan on easy terms to
increase the credit flow to Farm and Non-Farm segments of Agriculture sector.
Farm credit is extended for the purpose of production of crops to meet working capital
expenses and Development of Agri land.
Non-Farm Credit facilities are offered for Livestock (Cow, Buffaloe, Goats, and Sheep
etc.), Poultry (Eggs, Day Old Chicks, Layer, Broiler, Hatchery) and fisheries (inland and
marine, excluding deep sea fishing).
Farm Loans
• Production Loans
• Development Loans
Non-Farm Loans
• Livestock
1. Working capital
Purchase of animal fodder and feeds, Vaccinations, Vitamins and other
medications for animals including artificial insemination
Overhead expenses i.e. labor, fuel, electricity etc
2. Term loan
Purchase of mature milk yielding buffaloes/cows, Purchase of Young animals for
rearing for dairy farming
Purchase of Milk storage chilling tanks and milk carrying containers, feed
grinders, tokas, feed mixing machines and feed/milk containers etc.
Construction/Procurement of permanent sheds, water tanks, water pumps etc.
The Islamia Univresity of Bahawalpur – Rahim yar Khan Campus 56
• Poultry
1. Working capital
Purchase of Eggs, Birds / Day old chicks, bird feed and feed raw material and
vaccination
Overhead expenses i.e. labor, utility bills, Cost of fuel for generators & vehicles,
transportation etc.
2. Term loan
Purchase of Equipment/Machinery for Broiler/Layer farm & Hatchery
Farm construction for broiler, layer, hatchery and procurement of other items
required for the establishment of poultry farming industry etc.
• Fisheries
• Forestry
Internet Banking:
Banking is now at your fingertips! Allied Direct Internet Banking offers you the
convenience to manage and control your banking and finances - when you want, where
you want! It's Simple, Convenient, Secure and Faster. So, just get clicking!
Some of the advantages of Allied Direct Internet Banking are:
Easier navigation and help provided at every step so you can make full use of this service.
With Allied Direct convenience is just a click away.
Encrypted with latest tools and technologies, Allied Direct is the choice for secure and
fast Internet Banking.
24x7 Access
You now have access to your account 24 hours a day, 7 days a week. You can transfer
funds or pay bills, even when it's a holiday.
Online Banking:
Allied Online Banking is a unique service being offering from Allied Bank. Through this
service, your account in Allied Bank is available to you from any of our branches
countrywide.
No matter where you are in the country and whichever branch your account is maintained
at, you can have your cheque cashed at any of our 784 online branches located in 250
cities. You can also use the service, from any branch, to deposit cash for instant credit
into your account or any other account in Allied Bank. Similarly, the account-to-account
Funds Transfer facility is also available for instant remittance.
Your cheque drawn from a remote branch for credit into a beneficiary’s account or
encashment of a specified amount can also be presented by a third person at any branch.
What’s more, making a Balance Inquiry and getting an Account Statement are additional
services available to Account holders from remote branches.
Allied Online provides a secure, efficient and convenient facility for making payments to
beneficiary accounts from any of our branches countrywide. Corporate customers
requiring fund collection or a disbursement facility can use it for cash management
services.
Corporate Leasing
Allied Bank started lease operations when it integrated with Ibrahim Leasing Limited.
Facilities include leases for machinery, commercial vehicles and equipments. The Bank
provides lease facilities to corporate and commercial clients in all industrial enterprises
for balancing, modernization, replacement and expansion schemes.
Leasing is a popular mode of financing because of its distinctive features like tax shield,
preserve working capital, easy documentation and less processing time.
Allied Bank has a vast network of over 538 ATMs installed in over 130 cities, which
continues to grow at a rapid pace.
• 1 Link Network
• M Net Network
The Allied Cash+Shop Visa Debit Card can also be used at M Net ATMs, for cash
withdrawal.
• Utility Bill
Customers can pay their utility bills (e.g. electricity, gas, telephone) at any of the Bank’s
branches. For further convenience, bills are collected on all working days during normal
banking hours and also at certain times during the evening. Bills can be paid with cash or
cheque, plus customers can even drop crossed cheques in drop-boxes available at all
branches.
Furthermore, customers can also pay their bills using any of the Bank’s ATMs or via
Internet Banking for SSGC and SNGP bills.
• LOCKERS
Allied Bank Lockers are available, at an annual fee, in four different sizes - small,
medium, large and extra large. Locker holders are not required to have an account with
the Bank.
• Hajj Services
The Hajj Service is available to all pilgrims. The forms and other related services are
provided by the Bank. Hajj applications are available with all branches during Hajj
season, immediately after the Hajj policy is announced by the Government of Pakistan.
The Bank has played a key role in the country’s economic growth by providing a vast
amount of funds to large industrial and corporate sectors of the economy. And because it
has played a big part in major investment and corporate banking transactions, Allied Bank
is considered one of the top investment banks in the country today.
CIBG
(Corporate Investment Banking Group)
Corporate Banking Investment Banking Financial Institution
- Project Finance - Project Finance - Cash Management
- Long Term Financing - Syndication - Home Remittances
- Short Term Financing - Advisory
- Trade Finance
Allied Bank – IBG was established in 2005 and focuses on the Investment Banking
market.
It has already penetrated the investment banking market by taking the lead in a number of
major transactions and arranging funding of more than US$ 6 billion to date.
Allied Bank – IBG is reputable for building business on the basis of strong corporate
relationships and showing a clear understanding of Structured Finance.
The team consists of dedicated and young professionals with extensive experience, who
provide various Advisory & Arrangement Services to Corporate Clients.
Allied Bank-IBG has played an active role in Debt Origination and Distribution through
innovative and tailor made solutions for its target customer base. It is also well known for
having successfully completed mandates in a timely manner, and is regarded as one of the
most active Investment Banking entities in the country today.
Allied Bank has rolled out its state-of-the-art ‘e-Remittance’ services to facilitate
international remittances sent to Pakistan by overseas Pakistanis.
ABL has been significantly important in originating home remittances to Pakistan, and is
continuously working to develop innovative ideas for maximizing its reach to all
Pakistanis living abroad. We have identified several strategic partners in the main
overseas markets, and will be providing a fully automated, end-to-end solution for non-
resident Pakistanis.
ABL’s real-time online branch network – one of the largest networks in Pakistan, consists
of over 760 branches in 350 cities, and provides domestic distribution of remittances to
customers receiving money in Pakistan.
A host of top international banks, exchange houses and funds transfer companies from
across the world, including the Middle East, Europe, Asia-Pacific and North America,
have been involved to make this a quality service. By implementing a fully automated,
straight-through processing facility, we are in a position to activate an innovative set of
remittance products.
Practical Experience
Branch Departments
• CREDIT
The credit department is one that deals with all sorts of advances. A bank earns major part
of its revenue through interest earnings. This department has key importance in the
branch and Mr. M. Shafiq is the RM manager for the bank who deals the credit
department. Following finance facilities are generally dealt here:
- Running Finance
- Allied Business Finance
- Letter of Guarantee
- Letter of Credit
• OPERATIONS
Operations department is an essential area which covers all the operations in the branch.
All the activities in the branch are controlled by Operations Manager. Madam Farzana
Irshad is the CSM with charge of Operations Manager.
• DEPOSITS
Deposits department handles all the activities related to cash deposits and withdrawals.
This is headed by Branch manager Mr. Arshad Ali Mazari and C/D Incharge Mr.
Khursheed Ahmad
• CASH
Cash department deals with physical cash dealings, the cash deposited in the branch and
withdraw from here are recorded and maintained by Mr. M. Rafiq the Cashier of the Bank
and Miss Iffat who is working as teller.
Deposit SLIPS
The first thing which I was told to do was to fill a slip for a customer. I found that there
are three types of slips.
A deposit slip is a printed form which accompanies bank deposits. The depositor fills out
the deposit slip to indicate what types of funds are being deposited and which account
they should be deposited into. Deposit slips are used by a bank to keep track of the money
deposited over the course of a business day, and to ensure that no funds slip through the
cracks. For bank clients, a deposit slip offers a form of protection, indicating that funds
were counted and accepted by the bank. If the deposit is processed improperly, the
deposit slip will provide a paper trail. It is a documented evidence for the Audit team as
well.
A slip carries two parts, both are filled by Date, A/C holder name, A/C number and
deposit type with amount in figures and words. On successful transaction, one half is
returned to the customer as a documentary proof and other is kept for Bank Record.
Online Funds transfer slip is slightly different from others; as the remote branch code,
account number and title are mentioned where the funds are to be transferred. It is used
for Allied Bank branches all over the Pakistan. The photocopy of CNIC is must to be
attached with Online Funds Transfer slip.
Allied xpress is a facility for the foreign residents to send money in Pakistan. The Allied
Xpress Funds Transfer form, shortly known as Xpress Form, carries the information
about the Beneficiary. The original CNIC is seen by the officer and a copy is attached to
the form for the authentication of the recipient. The form contains Transaction ID and
Pseudo code for the reference of the Bank. The form is retained by the bank and payment
is issued to the customer.
The most exciting part of my internship was to learn about various types of accounts and
what documents are necessary for a particular account. The madam was kind enough to
not only guide me but also allow me to open accounts for couple of customers.
The ABL, New Sadiq Bazar Branch, deals with all the accounts which ABL offers but in
common practices following types of accounts are usually used.
• Savings Account
• Business Account
• Salary Account
• Basic Banking Account
• Partnership Account
• Foreign Currency Account
Basically there are two basic account natures, Current Account and Savings Account.
Other types are just further extension of above mentioned accounts.
Business Account
A business account is one for the entrepreneurs or business owners. This is a single
account and needs a proof of the business as Letter head Pad. It carries the features of a
Current account which has been mentioned in detail.
Salary Account
A salary account is for the employees and it’s of B.B.A nature. A documentary proof of
employment has to be provided in order to open this account. A salary slip or a job
certificate from the employer will do the work.
Partnership Account
A partnership account is hold by two or more persons. It is a joint account which is
operated by either all partners or one on the behalf of others. It is mostly opened for
Partnership business for which a partnership deed has to be provided.
Current Account
A simple current account is one which is not Business, partnership or salary. Usually
people related to farming or agriculture owns such accounts. They have to provide the
proof of their land as Jamabandi.
Clearing denotes all activities from the time a commitment is made for a transaction until
it is settled. Customers deposit cheques to their accounts from other parties. If a cheque is
from the same city branch then it is sent for the clearing through NIFT- National
Institutional Facilitation Technologies. NIFT is an institution providing clearing house
functions for the Bank. The customer account is credited on deposit but the payment is
hold until the cheque is cleared by the bank it was drawn from.
When the cheque presented is of outside city branch then it is sent as OBC – Outward
Bills Collection. A schedule is filled and sent to the ABL Main branch in that particular
city to clear the cheque and transfer amount to our branch.
While an OBC is sent a voucher is prepared as Credit OBC and Debit OBR which holds
the payment of that cheque until it gets cleared. When an OBC is successful the reverse
entry is posted and Amount is available to the customer for withdrawl.
A.R.T.C
Allied Ruppe Traveler Cheque or ARTC is an instruments used by business persons for
security of their money. A traveler cheque guarantees the payment from any branch of
the Bank all over Pakistan. It carries the signature of CSM and Branch Manager.
A.R.T.C is issued to the Bank Customers only and a cheque against the payment of
A.R.T.C is collected. The A.R.T.C is hot cash and it must have two signature of the
drawee for payment. Therefore it is considered a secure mode of payment.
A pay order is issued when payment has to be made to some one within the city. A pay
order is in the name of a particular account holder and it is always Payee only. Allied
Bank issues Pay order for any type of payment in expense of branch.
A customer can have a pay order in name of a particular party which is payable on
demand. When a pay order is issued for outside city, it becomes a demand draft. A
demand draft works same as the pay order.
Vouchers
A voucher simply tells us which account to debit and which to credit. For every
transaction there has to be documentary evidence and voucher is that proof.
When funds are deducted from a customer account a debit voucher is posted and for
addition of funds a credit voucher. Sometimes bank charge certain charges on a customer
account like online charges, R.T.C issuance charges, D.D Issuance charges, Cheque Book
charges then Customer account is debited and relevant income account is credited.
The above are some works which I practically performed during my internship, other than
these there were many tasks assigned to me which I performed.
Financial Information
Allied Bank’s Proft before Tax increased to Rs. 10,536 million during 2009 as compared
to Rs 6,121 million in 2008, a YoY increase of 72.1%. Proft after Tax also rose to Rs.
7,122 million in 2009 as against Rs. 4,157 million in 2008, showing an increase of 71.3%.
Consequently, the ROA and ROE of the Bank increased to 1.81% and 30.5% as
compared with 1.21% and 21.2% in previous year. The EPS of the Bank stands at Rs.
10.02 for 2009 compared to Rs. 5.85 in previous year.
The balance sheet size of ABL increased to Rs. 418,374 million as at December 31, 2009,
a YoY rise of 14.1%. The equity of the Bank increased by 34% to Rs. 29,960 million as at
December 31, 2009 consequently, the financial leverage reduced to 13.96 times as at
December 31, 2009 compared to 16.40 as on December 31, 2008. The Bank’s CAR at
December 31, 2009 was worked out to at 13.47 %, improving from previous year’s
10.90%. This shows Bank’s focus on balance sheet strengthening while also ensuring
regulatory compliance.
Deposits grew by 10.6% to Rs. 328,875 million as at December 31, 2009 compared to Rs.
297,475 as at December 31, 2008. Gross advances increased to Rs. 249,887 million at
December 31, 2009 compared to Rs. 223,640 million at December 31, 2008, a YoY rise
of 11.74%.
Net Mark-up/Interest Income of the Bank increased by 40.6% to Rs. 18,700 million as
compared to Rs. 13,298 million in the previous year. Non-Mark up income rose to Rs.
5,958 million showing a YoY increase of 21.7%. The Bank’s operating expenses
increased by 13.9% to Rs. 9,609 million during 2009. The Gross Income to Expense ratio
has improved to 2.57 times during 2009 from 2.04 times in 2008.
The Islamia Univresity of Bahawalpur – Rahim yar Khan Campus 71
Financial Highlights in Graphs
The above table shows that Investment and Advances are two major contributors in Total
Assets of the business. Combine they made almost 89% of the assets in year 2009 which
was 75% in 2004. The bank has reduced its lending to Financial institutions and trying
spent more on customer advances.
The above table shows us the percentage increase in balance sheet over the years. We will
see graphical representation of important variables. The notable item is operating fixed
assets which have an increase of 487.70% in 5 years. ABL is trying to spend more on its
operating assets to make the more efficient and enhance the productivity.
On the other side when we observe the liabilities, we see prominent increase in Inter-
Bank borrowings and other liabilities. ABL has also started sub-ordinate loans in 2006
which were increased to 220% in 2009.
Total Assets
300.00%
250.00%
200.00%
150.00%
100.00%
50.00%
0.00%
2004 2005 2006 2007 2008 2009
The above graph shows the percentage increase in the Total Assets of ABL over the
years. The constant increase depicts the performance of the Bank and it has increased its
assets almost 250% since 2004.
350.00%
300.00%
250.00%
200.00%
150.00%
100.00%
50.00%
0.00%
2004 2005 2006 2007 2008 2009
Advances, an important word for the Banking sector as it is the main source of generation
of income. ABL has been successful in increasing their advances by offering variety of
products to the customers. Increasing advances up to 350% in merely 5 years is fantastic.
Markup Earned
90.00%
85.00%
80.00%
75.00%
70.00%
65.00%
2004 2005 2006 2007 2008 2009
The above chart shows the variation of markup earnings from the total earning of ABL
over the years. It can clearly observe that major source of banks revenues is markup
returns on advances.
Total Earnings
800.00%
700.00%
600.00%
500.00%
400.00%
300.00%
200.00%
100.00%
0.00%
2004 2005 2006 2007 2008 2009
The above graph shows the percentage increase in the earnings of the bank over the years.
It can be observed that in 5 years the ABL has earned up to 700% of what they earned in
2004.
CHAPTER – 8
1. Return on Equity
What is Return on Equity?
Formula:
Table:
2004 2005 2006 2007 2008 2009
Return on Equity
8% 28% 30% 23.54% 21.20% 30.50%
Return on Equity
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
2004 2005 2006 2007 2008 2009
Interpretation:
The graph shows that company is generating 30% return on shareholder’s equity.
Since 2004 company has earned more on its equity that ranges between 20 to 30 percent
which is a good return.
2. Return on Assets
What is Return on Assets?
Formula:
Table:
2004 2005 2006 2007 2008 2009
Return on Assets
0.14% 1.78% 1.98% 1.42% 1.21% 1.81%
Return on Assets
2.50%
2.00%
1.50%
1.00%
0.50%
0.00%
2004 2005 2006 2007 2008 2009
Interpretation:
ABL is a service organization and its structure based upon the advances and investments.
The operating assets are merely small part of the total assets. This ratio shows that ABL is
earning around 2 percent on its assets which is little low compared to industry averages.
A ratio that indicates the efficiency and profitability of a company's capital investments
ROCE should always be higher than the rate at which the company borrows; otherwise
any increase in borrowing will reduce shareholders' earnings.
Formula:
Table:
2004 2005 2006 2007 2008 2009
Return on Capital Employed
8% 28% 26% 21% 19% 26%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
2004 2005 2006 2007 2008 2009
Interpretation:
ABL is a service organization and its structure based upon the advances and investments.
The operating assets are merely small part of the total assets. This ratio shows that ABL is
earning around 2 percent on its assets which is little low compared to industry averages.
A ratio that indicates the efficiency and profitability of a company's capital investments
ROCE should always be higher than the rate at which the company borrows; otherwise
any increase in borrowing will reduce shareholders' earnings.
Formula:
Table:
2004 2005 2006 2007 2008 2009
Loan to Deposit Ratio
47% 69% 70% 64% 72% 72%
Interpretation:
Loan to Deposit ratio tells us that Bank is keeping around 30% as reserves and lending
70% of the deposits. This reserve is necessary to meet the short term customer withdrawal
and obligations. This shows the strength of the Bank that it needs less percentage of
reserves over the years and making more advances.
Cost to revenue ratio depicts that how much cost is in percentage to the revenue. That
helps to determine whether more or less cost was involved in generating that revenue.
Formula:
Operating Expense / Gross Income
Table:
2004 2005 2006 2007 2008 2009
Cost to Revenue Ratio
66.50% 43.50% 41.10% 41.10% 46.20% 39.00%
Interpretation:
The trend shows us that cost has increased less than the rate revenue has increased. The
decrease in Cost to Revenue Ratio is a positive sign which shows that ABL is doing fewer
expenses and generating more revenue.
The amount of contribution to the business enterprise, after paying for direct-fixed and
direct-variable unit costs, required to cover overheads (fixed commitments) and provide a
buffer for unknown items.
Formula:
Gross Profit Margin = (Revenue - cost of revenue)/Revenue
Table:
2004 2005 2006 2007 2008 2009
Graph:
Interpretation:
The gross profit margin is what bank is earning, in year 2004 the ABL was in Losses and
its gross profit margin was below 5%. But in next year that shoot to almost 60% which
means ABL earned 60% more than what they spend in 2005. In 2009, its 36% which
shows the profit cycle ABL is going through.
The effective rate that a company pays on its current debt; it can be measured as either
before-tax or after-tax returns; however, because interest expense is deductible, the after-
tax cost is seen most often. This is one part of the company's capital structure, which also
includes the cost of equity.
Graph:
Cost of Debt
14.00%
12.00%
10.00%
8.00%
6.00%
4.00%
2.00%
0.00%
2004 2005 2006 2007 2008 2009
Interpretation:
This ratio shows the cost ABL is paying on its debt. The short term liabilities has
increased over the year thus company is paying more cost of debt than previous years.
Capital adequacy ratio is the ratio which determines the capacity of the bank in terms of
meeting the time liabilities and other risks such as credit risk, operational risk, etc. In the
simplest formulation, a bank's capital is the "cushion" for potential losses, which protects
the bank's depositors or other lenders.
Formula:
Table:
2004 2005 2006 2007 2008 2009
Capital Adequacy Ratio
16.64% 12.17% 12.80% 10.26% 10.90% 13.47%
Graph:
Interpretation:
1. Tier I Capital: Actual contributed equity plus retained earnings.
The CAR trend shows that ABL has maintained its capital adequacy ratio to a reasonable
level and it is covering the risk and has enough for unexpected losses.
Earnings per share (EPS) are the earnings returned on the initial investment amount. The
portion of a company's profit allocated to each outstanding share of common stock.
Earnings per share serve as an indicator of a company's profitability.
Formula:
Table:
2004 2005 2006 2007 2008 2009
Earning per Share
0.38 4.35 6.18 5.73 5.85 10.02
10
0
2004 2005 2006 2007 2008 2009
Interpretation:
Earning per share or simply EPS is a key factor while considering investing in a business.
It is the actual earning of a share holder on his investment. ABL is increasing its EPS over
the year. That means it has much potential for an interested investor.
The DPS ratio is very similar to the EPS that shows what shareholders earned by way of
profit for a period whereas DPS shows how much the shareholders were actually paid by
way of dividends.
Formula:
dividend paid to equity shareholders / avg no. of equity share holders
Graph:
Interpretation:
Dividend per share is an important factor under consideration for investors. A company
with payout history is likely to get more investors than the one with no or low dividend
payout. ABL has been paying its shareholders a dividend of minimum Rs. 2.5 per share
and in year 2008 it was Rs. 4. It shows the financial stability of the ABL.
SWOT Analysis
Strengths:
ABL has certain strengths which makes it distinct from other banks.
The Islamia Univresity of Bahawalpur – Rahim yar Khan Campus 95
First Muslim bank of the world owned and managed by its own employees. The sense
of ownership increases the productivity of the organization and helps to build a sound
foundation.
High motivation level of employees not only strengthen the operations of the
business but also the corporate level strategies and decision making works for the best
interest of the shareholders and thus for the ABL itself.
The salaries are reasonable enough to compete in the financial market. The employees
are dedicated to their work as they know they are being paid off.
ABL has the largest branch network all across the Pakistan. As it is the oldest bank of
Pakistan it covers the areas where other Banks are unable to start their operations.
ABL has large clientage due to its wide spread branch network and it has most of the
cash and transaction going around.
Standard Operating Procedures helps all the branches to coordinate with central office
in Karachi. All key areas are now centralized and over looked by central office.
Online connectivity of all the Branches and ATM network also give ABL advantage
over other banks.
Weaknesses:
During my work there I’ve found these weaknesses in the ABL structure.
ABL hasn’t put much attention on the interior and facilities of the customer. There are
few proper seating arrangements. With today’s fast going life it’s really difficult for a
customer to stand in a queue.
While a customer is waiting for his turn, he has nothing to do there. A proper seating
arrangement with news papers and magazines would definitely increase the
efficiency.
ABL hasn’t focused on advertisement as such, they are using traditional methods and
it’s really hard to retain the existing customers without proper advertisement
campaigns about new products and services.
Low level staff is neglected by top management and they are discouraged in bonuses
and allowances.
Opportunities:
Threats:
Political influence is always a major threat to any organization. The BOD needs to
make policies best in the interest of shareholders and bank itself by complying with
government regulations.
The current economical situation of the country has posses a threat to financial sector
on the whole. The borrowing capacity of the people is decreasing and inflation has
declined the rupee value. People are mostly interested in gold and real estate rather
investing in financial assets.
New International Bank with state of the art technologies and better infrastructure are
certainly a threat for ABL in near future. If ABL don’t pay much attention to its
competitors and improve and enhance its infrastructure to meet with current demands
they certainly will lack.
Suggestions
After analyzing the ABL’s SWOT factors, I have some suggestions for the bank.
Conclusion
Office grade employees in ABL are well paid and satisfied with their
jobs but one thing I felt was discrimination on the basis of degree.
Work experience is an important factor in any organization and
promotions, bonuses and increments are work based. But in ABL I
found a bit of discrimination with low grade employees and ones
who don’t possess a relevant degree are neglected irrespective of the
plenty of work experience.
Annexure
www.abl.com
Wikipedia
investopedia