Professional Documents
Culture Documents
Introduction
9. How I can be sure that all my Digital Right Management (DRM) protected content
will work after updating my phone software?
=> Yes. Your DRM contents will most likely work after update.
10. Is the update different if I take my phone to Samsung Service Center?
=> It is the same update
11. Will the warranty be void if I update my phone software using Phone Software
Updater?
=> As long as you follow the instructions, your warranty will be still covered
Updating
Trouble Shooting
24. My friend was able to update his/her software but I couldn't. What's wrong?
=> Please visit one of our service centers.
25. I get an error message. What should I do?
=> Please visit one of our service centers.
26. I get a message, "Update completed," but there is no visible activity. What should I
do?
=> Please reset your device. If problems persist, please contact one of our service centers.
27. I cannot connect to ActiveSync after using updating via PC.
=>
1) Try again after removing the USB cable and rebooting your device.
2) Reboot your PC. If you cannot connect ActiveSync after rebooting, re-install your ActiveSync.