Academy CourseOfferinng

SAP Solution Academy
Course Offerings
July 2001
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Content
1 SAP Solution Academy - Solution Driven Training Offerings ...................................... 6
2 Cross Industry Solutions ................................................................................................ 8
2.1 mySAP Business Intelligence ............................................................................... 8

2.1.1 Application Consultant ................................................................................ 9
2.1.1.1 TABW10 – Business Information Warehouse – Concepts .......... 9
2.1.1.2 TABW20 – Business Information Warehouse – Presentation.... 10
2.1.1.3 TABW30 – Business Information Warehouse – Extraction........ 11
2.1.2 Technical Consultant ................................................................................ 12
2.1.2.1 TABW90 – SAP BW – Technical Administration ....................... 12
2.2 mySAP Customer Relationship Management .................................................... 13
2.2.1 Application Consultant .............................................................................. 15
2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6 .... 15
2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6 ....... 16
2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6.. 17
2.2.1.4 TASD40 – Sales and Distribution Release 4.6.......................... 18
2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B.......... 19
2.2.1.6 TASD80 – SD Fundamentals.................................................... 20
2.2.1.7 TACS50 – Customer Service Release 4.6 ................................ 21
2.2.1.8 TACRM1 – CRM – Fundamentals Release 2.0C ...................... 22
2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C..................... 23
2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C..................... 24
2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C.......... 25
2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B........ 26
2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-
Procurement ............................................................................. 27
2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement ........ 29
2.3 mySAP Supply Chain Management .................................................................... 30
2.3.1 Application Solution Architect ................................................................... 31
2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 ).................... 31
2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 ) 32
2.3.2.2 TASCM3 – SCM – Demand &Supply Planning Case Study
( APO 3.0 ) ............................................................................... 33
2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 )......................... 34
2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 )..... 35
2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 ) ..................... 36
2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 ).. 37
© SAP AG 3
2.3.3.1
TTSCM1 – Solution Mgmt. &Planning for SCM ( incl. APO &
BW ) ......................................................................................... 38
2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO &BW ) ...... 40
2.4 mySAP E-Procurement ........................................................................................ 41
2.4.1 Technical Solution Architect...................................................................... 42
2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition to
mySAP.com.............................................................................. 42
2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6.. 43
2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6 .... 44
2.4.2.3 TAMM30 – Materials Management – Competence Release 4.6 45
2.4.2.4 TAMM40 – Materials Management Release 4.6 ....................... 46
2.4.2.5 TAMY10 – mySAP.com Workplace .......................................... 47
2.5 mySAP Product Life-Cycle Management............................................................ 49
2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6 ....... 50
2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6.......... 51
2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6..... 52
2.5.1.4 TAPP40 – Production Planning Release 4.6............................. 53
2.5.1.5 TAPS10 – Project System Academy......................................... 54
2.5.1.6 TAPM50 – Plant Maintenance Release 4.6............................... 55
2.6 mySAP Human Resources .................................................................................. 57
2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6 ......... 58
2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6............ 59
2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6....... 60
2.6.1.4 TAHR40 – Human Resources Release 4.6............................... 61
2.7 mySAP Financials ................................................................................................ 63
2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6........ 64
2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6........... 65
2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6 ..... 66
2.7.1.4 TAFI40 – Financial Accounting Release 4.6 ............................. 68
2.7.1.5 TACO10 – Controlling – Foundation Release 4.6 ..................... 70
2.7.1.6 TACO20 – Controlling – Extended Release 4.6 ........................ 71
2.7.1.7 TACO30 – Controlling – Competence Release 4.6 ................... 72
2.7.1.8 TACO40 – Controlling Release 4.6........................................... 74
2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0....... 76
2.8 mySAP Workplace................................................................................................ 79
© SAP AG 4
3 Infrastructure and Services .......................................................................................... 82
3.1 mySAP Technology – Development.................................................................... 82

3.1.1 Application Development Consultant ........................................................ 83
3.1.1.1 TABC40 – Application Development – ABAP Workbench
Academy 4.6............................................................................. 83
3.1.1.2 TABC48 – mySAP Web Application Development Academy .... 84
3.1.1.3 TABC47 – mySAP Interface Development Academy ................ 85
3.2 mySAP Technology – Solution Management ..................................................... 86
3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE .... 87
3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE........ 89
3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQL Server91
3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – Technical
Consultant Training - UNIX / DB2-390 ...................................... 93
3.2.1.5 TABCAS – Technical Consultant Training AS/400 ................... 95
3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT...................... 96
3.2.1.7 TABC92 – SAP R/3 Operating System and Database Migration98
3.2.1.8 TAU4BC – mySAP.com Upgrade Training................................ 99
3.3 mySAP Technology – Workflow........................................................................ 101
3.3.1 Application Consultant ............................................................................ 102
3.3.1.1 TAWF10 – SAP Business Workflow Academy Release 4.6 .... 102
3.4 mySAP Technology – CSP Development ......................................................... 103
3.4.1 Application Consultant ............................................................................ 104
3.4.1.1 TACA90 – SAP Integration Technologies Overview................ 104
4 Contact Person Lists................................................................................................... 106
4.1 Americas............................................................................................................. 106

4.2 Europe &Africa.................................................................................................... 106
4.3 Asia Pacific &Australia ....................................................................................... 107
© SAP AG 5
1 SAP Solution Academy - Solution Driven Training
Offerings
Aimed at enabling SAP partners to meet today’s challenge of changing project environments
and to take advantage of new market opportunities, the SAP Partner Academy, continuously
expands its focus by providing solution-oriented partner education along the entire Customer
Engagement Life Cycle Model. To embrace this new solution-orientation, the SAP Partner
Academy has been renamed into “SAP Solution Academy”.
Competence for SAP Partner Professionals
... Solution-oriented Partner Education
As customers recognize the benefits of using the Internet, they increasingly look for solutions
based on mySAP.com to streamline their processes and to unleash the collaborative
potential between their companies and their business partners. As a result, new training
offerings focus on providing experienced application consultants with the skills and
knowledge required to successfully work in a more solution-oriented environment.
... Along the entire Customer Engagement Life Cycle Model
When evaluating new options and solutions to optimize their business, customers seek
assistance in identifying new opportunities, recommendations for a solution architecture,
implementation as well as on-going support of these solutions. Consequently, new training
offerings focus on providing the skills and competencies to partner professionals required to
support customers throughout each of the following phases Discovery and Evaluation,
Implementation and Operations and Continuous Improvement.
... Tailored for each Partner Type
Partners are offered different partnership opportunities within the Partner Value Net.
Depending on the partner category clearly defined partnership requirements apply combined
with mutual commitments that help leverage the full potential of the partnership. New
Solution Academy offerings will therefore address the needs of these different partner
categories by providing specific training offerings tailored to partner requirements.
© SAP AG 6
SAP Solution Academy Offerings
Infrastructure and Services

Industry Solutions
Cross-Industry Solutions
Customer Engagement mySAP mySAP mySAP mySAP mySAP
Life Cycle Phases & E-Procurement CRM BI PLM ......
SCM
Roles
Solution Evaluation
(Discovery & Evaluation Phase)
Sales/Pre-sales
Solution Architect Job / Curr. / Cert.
Solution Implementation
(Implementation Phase)
Application Cons. Job / Curr. / Cert.
Technical Cons. Job / Curr. / Cert.
Solution Management
(Operation & Cont. Improvement)
Support Consultant
Job / Curr. / Cert.
Service Consultant
 SAP AG
The graphic shows an example of how solution driven training offerings are defined for the
various partner roles in the customer engagement life cycle phases for the cross industry
solutions.
The SAP Certification Program for Partner Professionals
To maximize the quality of SAP support worldwide, SAP offers experienced consultants the
opportunity to participate in the SAP certification program. For continued project success,
experienced consultants need to ensure that they always have the most up-to-date
information and tools. Re-certification is based upon accumulated knowledge of the
application area functionality and, in addition, a good understanding of services and support
offered, new SAP products and SAP’s product strategy.
For more information about the new training courses and certification tests please contact
your closest SAP Solution Academy or refer to: http:\\www.sap.com\pa
© SAP AG 7
2 Cross Industry Solutions
2.1 mySAP Business Intelligence
BI Partner Application Curriculum
Prerequisite Application Consultant Level 3
TABW10 5 days TABW20 5 days TABW30 5 days

Certification
Business Business Business
BW
Prerequisite Information Information Information Application
Knowledge Warehouse - Warehouse - Warehouse -
Consultant
Concepts Presentation Extraction
 SAP AG 2000
BI Partner Technical Curriculum
Prerequisite Technical Consultant Level 3
TABW90 5 days
Cert. Technical SAP BW - Technical
Consultant Administration
Will be replaced by TTSCM1
and TTSCM2
 SAP AG 2000
© SAP AG 8
2.1.1 Application Consultant
2.1.1.1 TABW10 – Business Information Warehouse – Concepts
Length
• 5 Days
Target Audience
• Business Information Consultants from SAP Partners
• Business Information Warehouse Project Team members from SAP Customers
Prerequisites
• Basic knowledge of data warehousing recommended
• Experience of the subject matter covered by Level 2 and Level 3 courses for at least one
SAP R/3 application
Course Goals
• Participants gain the detailed BW knowledge they need to be able to implement and
administer successfully a heterogeneous BW landscape.
Course Content
• Overview of the basic concepts and architecture of the SAP Business Information
Warehouse
• Hands-on experience of working with the SAP BW tools, focusing on BW data modeling
and ETL ( Extraction, Transformation, Loading of Data)
• Introduction to the functions of the BW Metadata Repository
Notes
• TABW10 is the first in a series of BW courses for SAP BW consultants which will enable
the participants to understand the various themes within SAP BW. The content of this
course is included in the SAP BW Certification 2000 which is offered at the end of the
TABW30.
© SAP AG 9
2.1.1.2 TABW20 – Business Information Warehouse – Presentation
Length
• 5 Days
Target Audience
Prerequisites
• TABW10
Course Goals
• Participants gain the BW knowledge they need to be able to use the BW analysis tools
extensively and professionally.
• Participants gain the knowledge and skills they need to be able to use the BW Web
Reporting tools successfully.
Course Content
• Introduction to working with the SAP BW analysis tools:
− Overview of the basic concepts and OLAP functions of BW reporting
− Introduction to the basic ideas behind the SAP BW Business Content
− Creating reports with the Query Builder of the Business Explorer Analyzer
− Introduction to special features of BW reporting, for example, exception reporting,
report-report interface, Web Reporting
− Introduction to the BEx Map tool for geographical visualization and analysis
• Introduction to professional advanced analysis in the SAP BW:
− Activating the BW Business Content through the Administrator Workbench
− Workbench Automated decision support using the BW Report Agent
− Agent Implementing cartographic navigation elements with the BEx Map
− Map Enhanced query navigation through the report-report interface
• Publishing queries in the Web using the SAP Business Explorer Web Publisher
− Overview of the basic concepts behind BW Web Reporting
− Reporting Overview of the basic functions of the BEx Web Publisher ( for example,
charts, tables, and navigations)
− Maintenance and administration of HTML pages on the BW server
Notes
• TABW20 is the second in a series of BW courses for SAP BW consultants which will
enable the participants to understand the various themes within SAP BW. The content
of this course is included in the SAP BW Certification 2000 which is offered at the end of
the TABW30.
© SAP AG 10
2.1.1.3 TABW30 – Business Information Warehouse – Extraction
Length
• 5 Days
Target Audience
Prerequisites
• TABW10 &TABW20
Course Goals
• Participants gain detailed knowledge of the various possibilities for extracting data from
an R/3 OLTP system
• Participants gain detailed knowledge how to use successfully implement SAP BW
Course Content
• Participants gain a better understanding of various extraction mechanisms within the SAP
R/3 OLTP:
− Overview of the basic concepts of OLTP extraction
− Possibilities offered by generic data extraction
− Implementing individual extraction techniques using function enhancements
− Customizing Logistics Extract Structures
− Transferring data from self-defined LIS information structures into the SAP BW
− Transferring CO-PA data from SAP R/3 into the SAP BW
• Participants gain an understanding of how to handle currency translation in SAP BW
• Participants gain an overview of how to approach BW implementations using ASAP
Notes
• TABW30 is the third in a series of BW courses for SAP BW consultants which will enable
the participants to understand the various themes within SAP BW. The content of this
course is included in the SAP BW Certification 2000 which is offered at the end of the
TABW30.
© SAP AG 11
2.1.2 Technical Consultant
2.1.2.1 TABW90 – SAP BW – Technical Administration
Length
• 3 days
Will be replaced by TTSCM1
and TTSCM2
Target Audience
• future technical Consultants for the SAP Business Information Warehouse
• certified SAP R/3 Technical Consultants
• Business Warehouse Consultants
Prerequisites
• Knowledge and experience as system administrator for
− a BW supported operating system and database
− an R/3 system
• Basis knowledge of the SAP Business Information Warehouse
Course Goals
• Participants
− learn about the installation and upgrade of a BW system
− understand how BW-specific functions are administered
− get an overview of the technical implementation of a BW system
− familiarize themselves with the specific tools for measuring performance
Course Content
• SAP BW Installation and BW Frontend Setup ( Planning, Pre-Installation, Post-
Installation)
• SAP BW Upgrade ( Planning, Pre-Upgrade, Post-Upgrade)
• SAP BW specific change and transport features
• PlugIns
• SAP BW Data Extraction and Load
• Authorizations in SAP BW
• SAP BW Performance Issues ( System and Parameter Settings, Aggregates, Statistics,
Partitioning and MultiCubes)
Note
• The minimum required basic knowledge of SAP BW can be gained from the one-day BW
overview course BW200.
• This course is ideal for certified SAP R/3 Technical Consultants who would also like work
in the BW environment
• The training course does not include the installation of an actual system.
© SAP AG 12
2.2 mySAP Customer Relationship Management
CRM Partner Application Curriculum
TASD10 TASD20 5 days TASD30 Certification

10 days 15 days
Sales and Sales and Sales and SD
Prerequisite Application
Distribution - Distribution - Distribution -
Knowledge Consultant
Foundation Extended Competence
TASD40 25 days
Certification
Prerequisite SD Application
Sales and Distribution Consultant
Knowledge
 SAP AG 2000

R/3 SD TACRM2 Rel 2.0B 5 days Certification
Certified or CRM
experienced CRM Overview Application
Consultant Consultant
R/3 MM TASD80 5 days TACRM2 5 days Certification

Certified or CRM
experienced SD Fundamentals CRM Overview Application
R/3 PP TASD80 5 days TACRM2 5 days Certification

Certified or CRM
experienced SD Fundamentals CRM Overview Application
TACS50 5 days
Certification
Prerequisite CS Application
Knowledge Customer Service Consultant
 SAP AG 2000
© SAP AG 13
Prerequisite Application Consultant
TACRM1 5 days TACRM3 5 days Certification

CRM Fundamentals Internet Sales Internet
Q2/01 Sales
R/3 SD/MM/PP
TACRM4 5 days Certification
Prerequisite
Certified or Contact
Contact Center
experienced Q2/01 Center
Consultant 2000
TACRM5 5 days Certification

Q2/01 Mobile Sales and Mobile Sales
Service Q2/01 and Service
 SAP AG 2000
CRM Partner Technical Curriculum
Prerequisite Technical Consultant Level 3
TACRMW Rel 2.0B 2 days
Cert. Technical CRM Installations

Consultant Workshop
Will be replaced by TTCRM1
and TTCRM2
TTCRM1 10 days TTCRM2 5 days

Certified Technical
CRM/eBP
Workload Analysis Consultant for

Cert. Technical Solution Mgmt. & Planning for CRM & CRM and
for CRM & E-
Consultant 2000 E-Procurement E-Procurement
Procurement
 SAP AG 2000
© SAP AG 14
2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6
Length
• 10 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in sales and distribution
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality.
• An overview of organizational structures and functionality in the Sales and Distribution
( SD) module.
Course Content
• Overview of business processes in sales and distribution ( SD)
• Overview of SAP master data
• Overview of SAP architecture
• Sales and Distribution ( SD) module
− Organizational Structures
− Sales
© SAP AG 15
2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
( SD) module.
• An overview of Processes in Sales and Distribution
• An in-depth study of functionality and configuration in Sales
Course Goals
• An in-depth study of functionality in the Price Determination and Cross Functional
Techniques
Course Content
− Pricing
− Cross-Functional Techniques in SD
© SAP AG 16
2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6
Length
• 15 Days
Target Audience
Prerequisites
( SD) module.
• An overview of Processes in Sales and Distribution
• An in-depth study of the functionality and configuration in Sales, Price Determination and
Cross Functional Techniques
Course Goals
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Sales and Distribution ( SD) module
• An opportunity to use the module know-how acquired to set up an integrated model
company based on predefined business processes
• Detailed preparation for the R/3 Application Consultant certification test for Sales and
Distribution
• The ability to work on SAP implementation projects under expert guidance and
supervision.
Course Content
− Shipping
− Transportation
− Billing
− Credit and Receivables Risk management
− Special Business Transactions
− Logistic Information System
− Business Warehouse ( Overview)
• Overview of SAP implementation tools and ASAP
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
© SAP AG 17
2.2.1.4 TASD40 – Sales and Distribution Release 4.6
Length
• 25 Days
Target Audience
Prerequisites
• Sound business know-how in sales and distribution area
Course Goals
• An overview of SAP functionality
• An in-depth study of functionality in the Sales and Distribution ( SD) module
• Detailed preparation for the R/3 Application Consultant certification test for Sales and
Distribution
supervision
Course Content
• Overview of business processes in Sales and Distribution
− Organizational Structures
− Sales
− Pricing
− Shipping
− Transportation
− Billing
− Credit and Receivables Risk management
− Special Business Transactions
− Sales Specials
− Logistic Information System
− Business Warehouse ( Overview)
− Cross-Functional Techniques in SD
© SAP AG 18
2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B
Length
• 10 Days
Target Audience
• Application Consultants
Prerequisites
• SD certified Consultant or comparable SD knowledge
Course Goals
• To provide the participants with an overview of CRM scenarios and some selected fields
of customizing to work as Junior Consultant in a CRM project.
Course Content
• Overview and architecture of CRM
• Mobile Sales foundation
• Mobile Service foundation
• Workbench
− Table maintenance
− User Interface modelling
− BDOC Modeller
• Integration
• Overview Business Partner, Product Catalog and Org.Units
• Call Center
− Tele Sales
− Tele Marketing
− Service Interaction Center
• Marketing Planing and Analysis
• Internet Sales, IPC
Notes:
• Course material will be available in English only
© SAP AG 19
2.2.1.6 TASD80 – SD Fundamentals
Length
5 Days
Target Audience
• experienced MM and PP Consultants from SAP Partners
• experienced MM and PP Project team members from SAP Customers
Prerequisites
• Detailed knowledge of business processes in selected application areas and of the
functionality of the corresponding SAP component
• Project experience in one of the selected application areas
Course Goals
• An in-depth study of functionality in the Sales and Distribution ( SD) module needed to
specialize in the CRM area
Course Content
• Overview of business processes in Sales and Distribution
− Sales
− Pricing
− Billing
− Customer Service
− Shipping
− Transportation
• Self Assessment test
Note
• In addition to the course materials the participants receive test questions covering the
topics mentioned above.
• By going through those test questions the participants can test their level of knowledge
individually.
© SAP AG 20
2.2.1.7 TACS50 – Customer Service Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
• Extensive business management knowledge in the area of Customer Service
• Attendance of or knowledge from the following courses in the general training catalog:
• Recommended:
− LO110 Customer Service
− LO805 Structuring and Managing Technical Objects
− LO835 Service Processing
− LO830 Service Contracts
− LO836 Service Processing: Controlling Functions
Course Goals
• The workshop is used as preparation for the certification test for R/3 application
consultants in Customer Service.
Course Content
• Revision of the most important topics in the above-named courses
• Implementation of module knowledge by configuring a model company using specified
business processes
• Test preparation
© SAP AG 21
2.2.1.8 TACRM1 – CRM – Fundamentals Release 2.0C
Length
• 5 Days
Target Audience
• Business and Application Consultants
Prerequisites
• A fundamental understanding of the business processes in R/3 SD
Course Goals
• To provide the participants with an overview of CRM scenarios and some selected fields
of online customizing to work as Junior Consultant in a CRM project.
Course Content
• Overview and Scenarios of CRM
• Middleware Overview
• Internet Pricing and Configurator
• Marketing Planing and Analysis
• Online Customizing
Notes:
© SAP AG 22
2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C
Length
• 5 Days
Target Audience
• Application Consultants
• Project team members responsible for implementing Internet sales
Prerequisites
• TACRM1 CRM Fundamentals
• A fundamental understanding of the business processes in R/3 SD
Course Goals
• To provide course participants with a detailed, hands-on understanding
of the Internet Sales functionality and its usage.
Course Content
• Internet Sales scenarios and their specific characteristics
• Internet Sales as part of the SAP CRM solution ( Customer Relationship
Management)
• Explanation and maintenance of the SAP Internet Sales product
catalogue
• Constructing and making changes to Web shops
• Price determination and product configuration using the Internet Pricing
Configurator ( IPC)
• Function scope of one-to-one marketing with SAP Internet Sales
• Availability check using the Advanced Planner and Optimizer ( APO)
• Internet Sales architecture and components
• Interaction between Internet Sales and mySAP.com Marketplace
• Tips for implementing Internet Sales projects
Notes:
© SAP AG 23
2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C
Length
• 5 Days
Target Audience
• Project team members responsible for implementing Contact Center
Prerequisites
• Basic knowledge and experience in the business processes of Call Centers
• Understanding of processes and tasks in Telesales and Telemarketing
Course Goals
• This course will provide you with specifics in the following areas:
− How to use Customer Interaction Center as an agent
− An understanding of the functions of the Interaction Center scenario
− Overview of all Sales and Marketing specific components used for Telesales and
Telemarketing in a Contact Center within CRM
− How to configure via the IMG, the Customer Interaction Center for different business
uses
− An Understanding of the technical architecture of the Interaction Center
Course Content
• Overview
• Components, Architecture, Terminology
• Agent Functions
• Utilizing CIC as an agent
• Creating a CIC Profile
• Configuring Components
• Action Box configuration
• Workspace Configuration
• Email Management
• Knowledge Management
• Technical Architecture
• Telemarketing/Telesales
• Interactive Scripting
• Locator
• Product Proposals
• Conclusion
Notes:
© SAP AG 24
2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C
Length
• 5 Days
Target Audience
• Project team members responsible for implementing the CRM Mobile Client
Prerequisites
• Basic knowledge and experience in the business processes of Sales and Services.
• Understanding of Field Force structures, processes and tasks
• Experience with SAP R/3 technology, in particular R/3 SD and/or Customer Service
Course Goals
• To provide course participants with a detailed, hands-on understanding
of the CRM Mobile Client functionality and its configuration as well as a detailed
understanding of the way data is processed within the CRM Middleware.
Course Content
Part 1: Mobile Sales and Service Business Processes

Part 2: CRM Middleware for Mobile Scenarios
Part 3: Configuration of CRM Mobile Client using SAP Business Application Studio
• Overview of Mobile Sales

• Mobile Sales Business Scenario
• Opportunity Management
• Sales Document Management
• Mobile Service Business Scenario
• Mobile Sales / Mobile Service Client Architecture overview
• Introduction to SAP Business Application Studio
• Transaction Layer Modeling
• Business Object Layer Modeling
• Translation features
• Industry Template Modeling
• Software Logistics
• Definition and realization of a Mobile Sales / Mobile Service component
– through its development cycle.
Notes:
© SAP AG 25
2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B
Length
• 2 Days
Will be replaced by TTCRM1
and TTCRM2
Target Audience
• Technical Consultants
Prerequisites
• SAP Certified Technical Consultant Certification
• Additional recommendation: BC400 ABAP Workbench
Course Goals
• To train consultants in the procedures necessary to install and to test the basic
interconnectivity of the CRM system components needed for the Field Sales, Internet
Sales, Contact Center and BBP scenarios.
Course Content
• Overview of the CRM and BBP business scenarios and the necessary middleware
components
• Presentation of the installation and interconnection procedures for the scenarios:
− Field Sales
− Internet Sales
− Contact Center
− BBP
• Performing final installation and interconnectivity checks for the above scenarios
Notes
• This course focuses on the technical aspects of the CRM / BBP business scenarios and
does not cover application customizing ( see SAP Partner Academy course TACRM2).
• The course materials are only available in English.
• The course will be primarily held in English.
• Based upon country-specific requirements, it may also be held in other languages using
the original course materials.
© SAP AG 26
Procurement
Length
• 10 Days
Target Audience
Prerequisites
• Certified Technical Consultant 2000
Course Goals
• Learn how to advise customers to plan, implement and operate mySAP CRM and
mySAP E-Procurement solutions
• Learn how to setup, configure and operate mySAP CRM and mySAP E-Procurement
solutions
Course Content
• Core Business Scenarios
− Internet Sales, Mobile Sales, CIC, EBP Scenarios
• Architecture
− Internet Sales, Mobile Sales, CIC, EBP Architecture
• Technical Implementation Scenarios
− Test, small and large environments
• Technical Setup and Configuration
− Port configuration
− Load Balancing configuration
− Plug-Ins and Add-Ons
• System Administration
− Web Server, ITS, IPC, IMS
− Content Server/Cache Server
− Communication and Development Station
− CRM Server: Middleware
• Data Download
− Check Initial and Delta Download
− IMS / Web Server Data Publication
• System Operation
− Daily Tasks
− Specific Tasks per Scenario ( System Administration Assistant)
• System Monitoring
− Middleware, Interface, Database Monitoring
− Error and Exception Handling
• Software Distribution
− Development Station and BDOC Modeler
− Software Change Management
− Handling Software Enhancements
• Disaster Recovery
− Logically Consistent Backups
− Impact on Core Business Processes
© SAP AG 27
− Landscape Refresh
• SAP Solution Management
− Self Services, Best Practices
• System Landscape Planning
− High availability and Security Concepts
− Frontend Components
− Distribution of Critical components
• Data Planning
− Data distribution optimization
− Localization
− Initial Data Load
• Release Planning
− Change Management Procedures
− Upgrades
• GoLive Planning
− Production System Operation
− Cut over to production system operation
Note
• The course material is only available in English.
© SAP AG 28
2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement
( To be included soon.)
© SAP AG 29
2.3 mySAP Supply Chain Management
SCM Partner Application Curriculum

Prerequisite Solution Architect
R/3
TASCM9 5 days
Experienced SCM Solution Architect
Consultant 5 days

R/3 SD/MM/PP TASCM2 5 days TASCM3 5 days Certification SCM
5 days
4.5
Certified or Demand & Supply
Experienced SCM Demand & Supply SCM Demand & Supply Planning
Consultant Planning Training Planning Case Study Consultant
R/3 PP/MM TASCM4 5 days TASCM5 54.5

days
days Certification SCM
Certified or Manufacturing
Experienced SCM Manufacturing SCM Manufacturing Consultant
Consultant Training Case Study
R/3 SD TASCM6 5 days TASCM7 54.5 days

days
Certification SCM
Certified or
SCM Order Fulfillment SCM Order Fulfillment Order Fulfillment
Experienced
Training Case Study Consultant
Consultant
 SAP AG 2000 /1
SCM Partner Technical Curriculum
Prerequisite Technical Consultant
R/3 TTSCM1 10 days TTSCM2 5 days

Certified
Certified Technical
Solution Mgmt. & Planning Workload Analysis
Technical Consultant for
for SCM for SCM (incl. APO
Consultant 2000 SCM
& BW)
 SAP AG 2000 /1
© SAP AG 30
2.3.1 Application Solution Architect
2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 )
( To be included soon)
© SAP AG 31
2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 )
Length
• 5 days
Target Audience
• This workshop is intended for certified or experienced R/3 SD, MM, PP consultants that
want to pursue the path to become SCM Demand &Supply Planning consultants.
Prerequisites
• Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher).
Course Goals
• This workshop, in combination with an additional corresponding 5 day case study, will
prepare the participants for the examination to become certified SCM Demand &Supply
Planning consultants.
Course Content
• In General
− High level overview of SAP’s product strategy ( solution strategy).
− SCM process orientation vs. ERP transaction orientation.
− Fundamentals of APO’s components functionality.
• Integration Master Data
• Demand Planning
• Supply Network Planning
• BW in APO
Note
• The contents of this workshop are a prerequisite for the supplemental case study
( TASCM3), that finalizes in a 2 hour certification examination at the end of the fifth day.
© SAP AG 32
2.3.2.2 TASCM3 – SCM – Demand &Supply Planning Case Study
( APO 3.0 )
Length
• 5 days
Target Audience
• This case study is intended for certified or experienced R/3 SD, MM, PP consultants that
want to become SCM Demand &Supply Planning consultants ( compliant with PACE: SC
Planning) &attended the preceding Training.
Prerequisites
• Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher).
• ( TASCM2) SCM Demand &Supply Planning Training
Course Goals
• This case study, in combination with the preceding 5 day training, will prepare the
participants for the examination to become certified SCM Demand &Supply Planning
consultants.
Course Content
• R/3 InfoStructure Overview – the case study assumes the customer is a R/3 installation.
Data sources will be R/3 SIS.
• Master Data integration.
• Create InfoCube ( First 3 steps represent BW pre-configured content)
• Creating planning views and macros for demand planners.
• Data analysis possibilities and forecasting techniques
• Promotion planning
• New product introduction and discontinuation of old products.
• Analyzing and correcting forecast data ( Forecast profiles will be used to run periodic
background forecasts for the different products. The demand planner is then able to analyze
and correct the data).
• Reporting from the time series live Cache using remote cube ( Extracting data from
planning areas).
• Release data to SNP.
• Display the Supply Chain Cockpit.
• SNP master data transferred from the OLTP system.
• Determining at which locations safety stock should be kept.
• Planning using the planning tools – Heuristic and Optimizer
• Deployment and Transport Load builder – PP/DS would probably run prior to Deployment
and TLB to ensure elements are planned for before the ATD calculation.
Note
• The contents of this case study are supplemental to the training ( TASCM2). The case
study finalizes in a 2 hour certification examination at the end of the fifth day.
© SAP AG 33
2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 )
Length
• 5 days
Target Audience
• This workshop is intended for certified or experienced R/3 PP, MM consultants that want
to pursue the path to become SCM Manufacturing consultants.
Prerequisites
• Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher).
Course Goals
prepare the participants for the examination to become certified SCM Manufacturing
consultants.
Course Content
• In General
• Production Planning / Detailed Scheduling
• Procurement Planning
Note
© SAP AG 34
2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 )
Length
• 5 days
Target Audience
• This case study is intended for certified or experienced R/3 PP, MM consultants that want
to become SCM Manufacturing consultants ( compliant with PACE: SC Operations) and
have attended the preceding Training.
Prerequisites
• Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher).
• ( TASCM4) SCM Manufacturing Training
Course Goals
• This case study in combination with the preceding 5 day training, will prepare the
participants for the examination to become certified SCM Manufacturing consultants.
Course Content
• Master data maintenance including initial data transfer from R/3
• Demand generation
• Production Planning in APO and R/3
• Detailed Scheduling
• Evaluation planning results
• Order Conversion and Execution
• The case study is built around a pump manufacturer. Participants will group together to
simulate tasks of an implementation, such as the data transfer and configuration of settings
to meet business scenarios.
Note
study finalizes in a two hour certification examination at the end of the fifth day.
© SAP AG 35
2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 )
Length
• 5 days
Target Audience
• This workshop is intended for certified or experienced R/3 SD consultants that want to
pursue the path to become SCM Order Fulfillment consultants.
Prerequisites
• Certified or experienced R/3 SD consultants ( Release 4.0 or higher).
Course Goals
prepare the participants for the examination to become certified SCM Order Fulfillment
consultants.
Course Content
• In General
• Global ATP
• Transportation Management
Note
© SAP AG 36
2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 )
Length
• 5 days
Target Audience
• This case study is intended for certified or experienced R/3 SD consultants that want to
become SCM Order Fulfillment consultants ( compliant with PACE: SC Outbound) and have
attended the preceding Training.
Prerequisites
• Certified or experienced R/3 SD consultants ( Release 4.0 or higher).
• ( TASCM6) SCM Order Fulfillment Training.
Course Goals
• This case study, in combination with the preceding 5 day training, will prepare the
participants for the examination to become certified SCM Order Fulfillment consultants.
Course Content
• Case study participants will be organized into teams to review the needs of a business
desiring to:
- maximize utilization of transportation resources
- optimize shipment building
- optimize carrier assignment
- minimize shipment costs
- eliminate redundant tasks
- flexibly source product
- manage product quotas
- flexibly react to business supply changes
- flexibly manage changing customer requirements
• The teams will be expected to demonstrate and explain their solution on the last day.
• The configuration needed for the solutions will expand upon the exercises given in
TASCM6 as well as upon general order fulfillment and planning configuration knowledge.
Note
study finalizes in a 2 hour certification examination at the end of the fifth day.
© SAP AG 37
2.3.3.1 TTSCM1 – Solution Mgmt. &Planning for SCM ( incl. APO &
BW )
Length
• 10 Days
Target Audience
Prerequisites
• Certified Technical Consultant 2000
Course Goals
• Learn how to advise customers to plan, implement and operate mySAP.com SCM
solutions, especially regarding the components BW and APO
• Learn how to setup, configure and operate mySAP.com SCM solutions, especially
regarding the components BW and APO
Course Content
• SCM Architecture
− APO Architecture
− BW Architecture
− BW/APO Requirements
• SCM Core Business Scenarios
• SCM Implementation Scenarios
− Test environments
− Small and large environments
• SCM Technical Setup and Configuration
− Live Cache
− Port configuration
− Load Balancing configuration
• BW/APO System Administration
− ITS
− Live Cache
− APO System
− BW System
− BW/APO Installation Check
− Daily Operation
− Background Processing
• BW/APO Security
• BW/APO System Landscapes
− Workbench Organizer/Transport System Configuration
− BW/APO Technical Upgrade
− Plug-Ins and Add-Ons
• BW/APO Backup and Restore
− Logically Consistent Backups
− Impact on Core Business Processes
© SAP AG 38
− High availability
• BW/APO Storage Management
• BW/APO Data Download
− Initial Download
− Delta Download
• BW/APO Monitoring
− qRFC processing
− Error and Exception Handling
− Troubleshooting
− Interface Monitoring
• SCM SAP Solution Management
− Solution Manager
− Self Services
− Best Practices
• BW/APO System, Network and Hardware Planning
− Critical components distribution, Planning and Implementation
− Desktop components, Planning and Implementation
− Load-balancing mechanisms, Planning
− Parallelization mechanisms, Planning
− Change management procedures, Planning and Implementation
− Production system operation, Planning
− Cut over to production system operation, Planning
− Upgrade Planning
Note
• The course material is only available in English.
© SAP AG 39
2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO &BW )
( To be included soon.)
© SAP AG 40
2.4 mySAP E-Procurement
E-Procurement Partner Application Curriculum

Level 3
TAMM10 10 days TAMM20 5 days TAMM30 15 days Certification

Materials Materials Materials MM
Management - Management - Management -
TAMM40 25 days Certification

MM
Materials Management
R/3 MM TAMY10 5 days ECO210 5 days Certification

Certified or BBP
experienced Business to Business Application
mySAP.com Workplace
Consultant Procurement Consultant
 SAP AG 2000
E-Procurement Partner Technical Curriculum

Prerequisite Technical Solution Architect
Level 3
TATIB1 2 days
Cert. or
experienced Technical Transition to
Technical mySAP.com
Consultant
TTCRM1 10 days TTCRM2 5 days

Certified Technical
CRM/eBP
Workload Analysis Consultant for

Cert. Technical Solution Mgmt. & Planning for CRM & CRM and
for CRM &
Consultant 2000 E-Procurement E-Procurement
E-Procurement
 SAP AG 2000
© SAP AG 41
2.4.1 Technical Solution Architect
2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition to
mySAP.com
Length
• 2 days
Target Audience
• IT managers
• Technical project leaders/ Solution Architects
• Executive-level employees working in IT management and responsible for implementing
mySAP.com
Prerequisites
• Mandatory:
− Basic knowledge of SAP R/3 System architecture
• Recommended:
− Experience in technical implementation projects
− Experience in IT data center operations
Course Goals
• Enables you to organize a technical mySAP.com implementation project using
standardized and proven methodology
• Enables you to plan the key factors of an mySAP.com implementation from a technical
viewpoint
• Enables you to plan regular IT operation tasks for a production mySAP.com Solution
Landscape during mySAP.com implementation
Course Content
• Technology of mySAP.com ( mySAP.com components, BBP process, CRM processes:
Mobile Sales, Internet Sales)
• Transition to mySAP.com ( E-commerce Starter Pack, Service &Support, Support
Workplace)
• Solution Blueprint ( Evaluate the current landscape situation, Core Business Processes)
• Implementation and Release Strategies ( How to choose a proper target release)
• System Landscapes ( Client Concepts, Procedures for distributing changes, Transport
Management System, Modifications and Enhancements, SAP R/3 System upgrade)
• Solution Integration ( Frontend Strategy, Workplace, Interfaces, Security)
• Development Projects ( Development environments within mySAP.com)
• Technical Requirements ( key sizing considerations, network design, security, interfaces,
high availability)
• Solution Management ( technical operations manuals, service level agreements, support
organization, escalation management)
© SAP AG 42
2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6
Length
• 10 Days
Target Audience
Prerequisites
• Sound business know-how in materials management
Course Goals
• An overview of organizational structures and functionality in the Materials Management
( MM) module.
Course Content
• Overview of business processes in materials management
• Materials Management ( MM) module
− Materials Planning
− Procurement
− Inventory Management/Inventory
− Physical Inventory
© SAP AG 43
2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
• An overview of organizational structures and functionality in the Materials Management
( MM) module.
• An study of functionality and configuration in MM related Business Processes,
Procurement, Materials Planning and Inventory Management
Course Goals
• An in-depth study of functionality in the Procurement Details, Inventory Management and
LIS
Course Content
− Mass Maintenance
− Inventory Management/WM Basics
− Vendor Evaluation
− External Services
• LIS
© SAP AG 44
2.4.2.3 TAMM30 – Materials Management – Competence Release 4.6
Length
• 15 Days
Target Audience
Prerequisites
• An in-depth study of the functionality and configuration in the Procurement Details,
Materials Planning, Inventory Management, Physical Inventory and LIS
Course Goals
• An in-depth study of functionality in Valuation and Account Determination, Invoice
Verification, Classification and related areas, Condition Technique, Price Determination
and Customizing.
company based on predefined business processes.
• Detailed preparation for the R/3 Application Consultant certification test in Materials
Management.
supervision.
Course Content
− Invoice Verification
− Valuation and Account Determination
− Classification in MM and related areas
− Condition Technique and Price Determination
− Configuration and Organization.
© SAP AG 45
2.4.2.4 TAMM40 – Materials Management Release 4.6
Length
• 25 Days
Target Audience
Prerequisites
• Sound business know-how in materials management
Course Goals
• An in-depth study of functionality in the Materials Management ( MM) module
• Detailed preparation for the R/3 Application Consultant test for Materials Management
supervision
Course Content
• Overview of business processes in Materials Management
− Materials Planning and Forecasting
− Purchasing
− Inventory Management/Inventory
− Invoice Verification
− Valuation and Account Determination
− Classification in MM
− Configuration and organization.
© SAP AG 46
2.4.2.5 TAMY10 – mySAP.com Workplace
Length
• 5 days
Target Audience
• Team members from CCC
Prerequisites
• Detailed knowledge of business processes and project experience in selected application
areas as MM
• Basic knowledge of graphical user interfaces ( GUI), such as Microsoft Windows
• Fundamental knowledge of Internet and HTML
Course Goals
• Gain the basic knowledge and understanding of the scenarios and technical aspects of
the mySAP.com Strategy
• Understand the mySAP.com Workplace elements, as well as its architecture
• Experience some typical project issues
Course Content
• Overview of SAP Electronic Commerce - Fundamental aspects, Electronic Commerce
Products and Solutions
• Planning and Execution of SAP Electronic Commerce Projects
• SAP @ Web overview - Internet, Intranet and WWW, ITS ( Internet Transaction Server),
Business Connector Fundamentals
• mySAP.com Workplace - Architecture and Security, Central User Management, Definition
of Roles, MiniApps, Customizing Settings, Integration of Systems, Drag &Relate
• SAP R/3 Authorization Concept - Elements of R/3 Authorization concept, User Master
Records, profile generator, Access Control and User Administration, Analysis and
Monitoring functions, Special Authorization objects
Note
• There is NO Certification exam offered at the end of TAMY10 - Workplace.
• Certification exams are offered at the conclusion of ECO210 - Business-to-Business
Procurement 2.0B covering topics of the TAMY10 - Workplace and ECO210.
• The TAMY10 - Workplace Academy is recommended as a pre-requisite for ECO210-
Business-to-Business Procurement.
© SAP AG 47
See: 2.2 mySAP Customer Relationship Management

Procurement Page 27
2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement Page 29
© SAP AG 48
2.5 mySAP Product Life-Cycle Management
PLM Partner Curriculum

Level 3
TAPP10 10 days TAPP20 5 days TAPP30 15 days Certification
Production Production Production PP
Planning - Planning - Planning -
TAPP40 25 days Certification

PP
Production Planning
TAPS10 15 days Certification

PS
Project System
TAPM50 5 days Certification

PM
Plant Maintenance
 SAP AG 2000
Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
© SAP AG 49
2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6
Length
• 10 Days
Target Audience
Prerequisites
• Sound business know-how in production planning
Course Goals
• An overview of organizational structures and functionality in the Production Planning
( PP) module.
Course Content
• Overview of business processes in production planning
− including Capacity planning ( Overview)
• Production Planning module ( PP)
− PP basic data
© SAP AG 50
2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
( PP) module.
• An in-depth study of functionality and configuration in Basic Data
Course Goals
• A study of functionality in the Production Planning, Product Cost Planning and Repetitive
Manufacturing
Course Content
− Production planning
− Product Cost Planning
− Repetitive manufacturing
© SAP AG 51
2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6
Length
• 15 Days
Target Audience
Prerequisites
( PP) module.
• An in-depth study of the functionality and configuration in the Basic Data, Production
Planning, Production Cost Planning and Repetitive Manufacturing
Course Goals
• An in-depth study of functionality in Classification, Variant Configuration, Production
Orders and LIS
• Detailed preparation for the R/3 Application Consultant certification test in Production
Planning ( PP).
supervision.
Course Content
− Production orders
− Classification
− Variant Configuration ( Overview)
− Logistics Information System
© SAP AG 52
2.5.1.4 TAPP40 – Production Planning Release 4.6
Length
• 25 Days
Target Audience
Prerequisites
• Sound business knowledge in the production planning area
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows and
supervision
Course Goals
• An in-depth study of functionality in the Production Planning ( PP) module.
• Detailed preparation for the R/3 Application Consultant certification test for Production
Planning
• The ability to work on SAP implementation projects under expert guidance
Course Content
• Overview of business processes in Production Planning
− PP basic data
− Production planning
− Product Cost Planning
− Production orders
− Capacity planning ( Overview)
− Repetitive manufacturing
− Classification
− Variant Configuration ( Overview)
− Logistics Information System
© SAP AG 53
2.5.1.5 TAPS10 – Project System Academy
Length
• 15 Days
Target Audience
• Experienced SAP R/3 consultants to become certified SAP Project System consultants
Prerequisites
• In depth knowledge of SAP R/3 ( good knowledge of R/3 Accounting and Logistics)
• Experience in customer projects or business processes, or a business background
Objectives
• The seminar provides participants with important information on how to successfully use
the SAP Project System.
• The seminar helps consultants prepare for the examination to become certified SAP
Project System consultants
Content
• Project structures
• Dates
• Capacities
• Material
• Costs and budget
• Revenues and Payments
• Period end closing
• Miscellaneous
− External services
− Reporting
© SAP AG 54
2.5.1.6 TAPM50 – Plant Maintenance Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
• Extensive business management knowledge in the area of Plant Maintenance
• Attendance of or knowledge from the following courses in the general training catalog
• Recommended:
− LO100 Plant Maintenance
− LO805 Structuring and Managing Technical Objects
− LO810 Preventive Maintenance and Service
− LO815 Maintenance Processing: Operational Functions
− LO816 Maintenance Processing: Controlling Functions
Course Goals
• The workshop is used as preparation for the certification test for R/3 application
consultants in Plant Maintenance.
Course Content
• Revision of the most important topics in the above-named courses
• Implementation of module knowledge by configuring a model company using specified
business processes
© SAP AG 55
© SAP AG 56
2.6 mySAP Human Resources
mySAP HR Partner Curriculum
TAHR10 10 days TAHR20 5 days TAHR30 15 days Certification

Human Human Human HR
Resources - Resources - Resources -
TAHR40 25 days Certification

HR
Human Resources
 SAP AG 2000
© SAP AG 57
2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6
Length
• 10 Days
Target Audience
Prerequisites
• Sound business know-how in human resources area
Course Goals
• An overview of organizational structures and functionality in the Human Resources ( HR)
module.
Course Content
• Overview of business processes in Human Resources
• Overview of SAP R/3 Human Resources module
• Master Data in HR
• Organizational Management
• Personnel Development
• Training and Events Management
© SAP AG 58
2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
module.
Course Goals
• An in-depth study of functionality in the Human Resources ( HR) module
Course Content
• Configuration of HR Administration and Security
• Human Resources Information System
© SAP AG 59
2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6
Length
• 15 Days
Target Audience
Prerequisites
module.
Course Goals
• An in-depth study of functionality in the Time Recording, Time Evaluation, Payroll
Accounting.
• Detailed preparation for the R/3 Application Consultant certification test for Human
Resources
supervision
Course Content
• Configuration of Time Recording
• Cross Application Time Recording
• Overview of Time Evaluation
• Overview of Payroll Accounting
• HR Integration
• Recruitment or
Country-specific payroll or
Benefits ( Country Specifics)
© SAP AG 60
2.6.1.4 TAHR40 – Human Resources Release 4.6
Length
• 25 Days
Target Audience
Prerequisites
• Sound business know-how in human resources area
Course Goals
• An in-depth study of functionality in the Human Resources ( HR) module
• Detailed preparation for the R/3 Application Consultant certification test for Human
Resources
supervision
Course Content
• Overview of business processes in Human Resources
• Overview of SAP R/3 Human Resources application
• Organizational Management
• Configuration of Master Data
• Configuration of HR Administration and Security
• Human Resources Information System
• Configuration of Time Recording
• Cross Application Time Recording
• Overview of Time Evaluation
• Overview of Payroll Accounting
• HR Integration
• Recruitment or
Country-specific payroll or
Benefits ( Country Specifics)
• Overview of SAP implementation tools and ASAP.
© SAP AG 61
© SAP AG 62
2.7 mySAP Financials
mySAP Financials Partner Curriculum
TAFI10 10 days TAFI20 5 days TAFI30 15 days Certification

Financial Financial Financial FI
Accounting - Accounting - Accounting -
TAFI40 25 days Certification

Prerequisite FI Application
Financial Accounting Consultant
Knowledge
TACO10 10 days TACO20 5 days TACO30 15 days Certification

CO
Prerequisite Controlling - Controlling - Controlling - Application
Knowledge Foundation Extended Competence Consultant
TACO40 25 days Certification CO

Controlling Consultant
Knowledge
 SAP AG 2000
mySAP Financials –SEM Partner Curriculum
R/3 FI/CO TASEM2 10 days Q3 5 days

d
nne
Certified or Pla Certification
Experienced SEM Application
Consultant SEM Academy Case Study
Consultant
2000
 SAP AG 2000
© SAP AG 63
2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6
Length
• 10 Days
Target Audience
Prerequisites
• Sound business know-how in Financial Accounting
Course Goals
• An overview of organizational structures and functionality in the Financials ( FI) module.
• An overview of organizational structures and functionality in the Controlling ( CO)
module.
Course Content
• Overview of business processes in financials
• Overview of business processes in controlling
• G/L accounting
− Master Data
− Document Control
− Posting Control
− Posting Tips
− Currencies
− Taxes
− G/L Accounts
• Cash Management
− Manual Check Deposit
− Manual Bank Statement
• Overview of EC-CS
© SAP AG 64
2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
module.
Course Goals
• Detailed understanding of the functionality and Customizing of the Accounts Payable and
Accounts Receivable Accounting areas.
Course Content
• Accounts payable accounting
− Vendor Accounts
− Invoice and Credit Memo Entry
− Basics of the Procurement Process
− Automatic Payments
− Special G/L Transactions
• Accounts receivable accounting
− Customer Accounts
− Clearing
− SAPScript Overview
− Special G/L Transactions
− Additional local currencies
− Receivables
− Overview of Credit/Risk Management
• Reporting Tools
© SAP AG 65
2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6
Length
• 15 Days
Target Audience
Prerequisites
• Sound business know-how in financials.
Course Goals
• An in-depth study of functionality in the Financial Accounting ( FI) module, including
Closing, Asset Management ( AA), Special Ledger ( FI-SL) and Controlling.
• Detailed preparation for the R/3 Application Consultant certification test in Financial
Accounting.
supervision.
Course Content
• Closing
− Financial statement version
− Assets and Liabilities
− Profit and Loss
− Customizing Technical, Organizational and Document
− Closing Process
• Production Start-up
• Special Purpose Ledger
− Special reporting requirements
− Characteristics and key figures
− Defining table requirements
− Setting up the FI-SL environment
− Postings and adjustments
− Validations, substitutions and rules
− Sets and Variables
• Report Painter Overview
• Asset Management module
− Organizational structures
− Asset transactions
− Configuration and organization
− Periodic Processing
− Data Transfer
• Controlling ( CO) module
− Overhead Management Overview
© SAP AG 66
• Organizational units
• Master Data
• Event-Based Postings
• Period-End Closing
• Planning
− Internal Orders Overview
− Profit Center Overview
• Overview of SAP implementation tools and ASAP.
© SAP AG 67
2.7.1.4 TAFI40 – Financial Accounting Release 4.6
Length
• 25 Days
Target Audience
Prerequisites
• Sound business know-how in financials.
Course Goals
• An in-depth study of functionality in the Financial Accounting ( FI) module, including
Asset Management ( AA), Special Ledger ( FI-SL), Cash Management ( TR-CM) and
Overhead Management ( CO-OM).
• Detailed preparation for the R/3 Application Consultant certification test in Financial
Accounting.
supervision.
Course Content
• Overview of business processes in financials and controlling
• Financial Accounting ( FI) module
− G/L accounting
− Master Data
− Document Control
− Posting Control
− Posting Tips
− Currencies
− Taxes
− G/L Accounts
− Accounts payable accounting
− Accounts receivable accounting
− Overview of credit management
− Overview of invoice verification
− Closing
• Asset Management module
• Controlling ( CO) module
− Overhead Management
− Internal Orders
− Profit center analysis overview
© SAP AG 68
• Configuration and organization
• Cash Management
− Manual Check Deposit
− Manual Bank Statement
• Special Ledger
© SAP AG 69
2.7.1.5 TACO10 – Controlling – Foundation Release 4.6
Length
• 10 Days
Target Audience
Prerequisites
• Sound business know-how in controlling
Course Goals
module.
Course Content
• Overview of Financial Accounting ( FI) module and Reporting
− G/L accounting
• Overview of Cost Management and Controlling
• Overhead Management
− Master data
− Data flow
− Event-based posting
− Period-end activities
− Planning
− Variance calculation
− Reconciliation with FI
© SAP AG 70
2.7.1.6 TACO20 – Controlling – Extended Release 4.6
Length
• 5 Days
Target Audience
Prerequisites
module.
• An in-depth study of functionality and configuration in Overhead Management.
Course Goals
• A study of functionality in the Internal Orders, Report Painter and Schedule Manager.
Course Content
• Overhead Orders
− Budget management and availability control
− Data flow
− Period-end closing
− Planning
• Basics of the Report Painter
• Overview of the Schedule Manager
© SAP AG 71
2.7.1.7 TACO30 – Controlling – Competence Release 4.6
Length
• 15 Days
Target Audience
Prerequisites
• An in-depth study of the functionality and configuration in the Cost Center Accounting,
Internal Orders and Report Painter
Course Goals
• An in-depth study of functionality in Product Cost Planning, Cost Object Controlling,
Activity Based Costing, Profitability Analysis and Profit Center Accounting.
• Detailed preparation for the R/3 Application Consultant certification test in Controlling.
supervision.
Course Content
• Product Cost Planning
− Master data
− Material costs
− Production costs
− Overhead costs
− Product cost estimate using bill of material and routing
− Product cost estimate without quantity structure
− Reference and simulation costing
− Costing variants
• Cost Object Controlling
− Cost Objects
− Simultaneous costing
• Overview of Activity Based Costing
− Basic data and structures
− Planning
− Actual postings
− Process template and environment
• Profitability Analysis
− Costing-based and account based methods
− Master data
− Valuation and derivation
− Flow of actual values
− Plan integration and planning tools
− Multi dimensional Drill-Down Reporting
• Profit Center Accounting
− Account based period accounting method
− Basic settings
© SAP AG 72
− Object assignment to profit center
− Actual data flow
− Transfer prices
− Profit center planning
© SAP AG 73
2.7.1.8 TACO40 – Controlling Release 4.6
Length
• 25 Days
Target Audience
Prerequisites
• Sound business know-how in controlling
Course Goals
• An introduction to the SAP implementation tools.
• An in-depth study of functionality in the Controlling ( CO) module.
• Detailed preparation for the R/3 Application Consultant certification test in Controlling
supervision
Course Content
• Overview of Financial Accounting ( FI) module and Reporting
− G/L accounting
• Overview of Cost Management and Controlling
• Overhead Management
− Master data
− Data flow
− Event-based posting
− Period-end activities
− Planning
− Variance calculation
− Reconciliation with FI
• Overhead Orders
− Budget management and availability control
− Data flow
− Period-end closing
− Planning
• Profitability Analysis
− Costing-based and account based methods
− Master data
− Valuation and derivation
− Flow of actual values
© SAP AG 74
− Plan integration and planning tools
− Multi dimensional Drill-Down Reporting
• Basics of the Report Painter
• Product Cost Planning
− Master data
− Material costs
− Production costs
− Overhead costs
− Product cost estimate using bill of material and routing
− Product cost estimate without quantity structure
− Reference and simulation costing
− Costing variants
• Cost Object Controlling
− Cost Objects
− Simultaneous costing
• Overview of Activity Based Costing
− Basic data and structures
− Planning
− Actual postings
− Process template and environment
• Profit Center Accounting
− Account based period accounting method
− Basic settings
− Object assignment to profit center
− Actual data flow
− Transfer prices
− Profit center planning
© SAP AG 75
2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0
Length
• 10 Days
Target Audience
Application Consultants from SAP Partners
Prerequisites
Essential
• Basic business management knowledge from the areas of enterprise controlling and
enterprise management.
• Sound business know-how in the area of financials.
• Basic knowledge of BW
Recommended
• Experience in the organizational structures, functionality and configuration of the SAP
Financials or Controlling areas
• VBA Programming know-how
Course Goals
• Understand the advantages of a comprehensive software system for strategic enterprise
planning
• Describe the practical business scenarios for strategic enterprise management
• Understand the functions and connections between the components of SEM and their
integration with other R/3 components
• Understand the integration points between SEM and BW
• Acquire detailed knowledge of possible applications for, and the application-specific
configuration of the main CPM functions
• Use the CPM functions for performance management in an enterprise, particularly
operative target setting and analyzing deviations
• Realize business management requirements and end-user scenarios in: Data models,
Planning models, Simulation model, Planning methods, Planning layouts
• Carry out system implementation, customizing, and integration with other SAP SEM
applications
• Prepares participants for the ”mySAP Financials – SEM Certified Consultant”test.
Course Content
SEM Overview
• Using SEM as a group controlling system
• Integration with operative components
• Strategic planning
• Enterprise planning
• Obtaining information internally and externally
• Company and management consolidation ( Business Consolidation)
• Management reporting
• Performance monitoring with Balanced Scorecard and Management Cockpit
• Stakeholder Relationship Management
• Connecting to the Business Information Warehouse ( BW)
© SAP AG 76
BW for SEM
• BW Architecture
• BW infoCubes
• BW InfoSources
• Data loading and monitoring
• Building Custom Objects in BW
• Building queries in BW
• Linkage to SEM-Measure Catalogue, SEM-BSC, SEM-MC, SEM-BPS, BCS
SEM-Corporate Performance Monitor

• Balanced Scorecards: Analysis of a Balanced Scorecard, Modeling a strategy, Linking
the strategy to key figures and initiatives, Target setting with key figures
• Management Cockpit: Definition of walls, logical views, and frames, Definition of a
Cockpit hierarchy
• Overview of Business Explorer: Analysis and drilldown reporting
SEM-Business Planning and Simulation

• Data modelling and data collection
• Layout Builder
• Parameterizing planning methods
• Dynamic simulation
• Simulation and model optimization
• SEM ABM Bridge
Review and Certification test
© SAP AG 77
© SAP AG 78
2.8 mySAP Workplace
mySAP Workplace Partner Curriculum
TAMY10 5 days
Certified or
experienced mySAP.com Workplace
Consultant
 SAP AG 2000
© SAP AG 79
See: 2.4 mySAP E-Procurement
2.4.2.5 TAMY10 – mySAP.com Workplace Page 47
© SAP AG 80
© SAP AG 81
3 Infrastructure and Services
3.1 mySAP Technology – Development
mySAP Technology - Development Partner Application Curriculum
Prerequisite Application Development Consultant
TABC41 10 days TABC42 10 days TABC43 5 days

Advanced Certification
Prerequisite ABAP Workbench Programming in ABAP Interfaces for Data ABAP Appl.
Knowledge Basics Development Transfer Consultant
Workbench
TABC40 25 days
Certification
Prerequisite Application Development - ABAP Appl.
Knowledge ABAP Workbench Academy Consultant
TABC48 5 days
Certification
Prerequisite mySAP Web Application Web Appl.
Knowledge Development Academy Consultant
TABC47 5 days
Certification
Cert. ABAP mySAP Interface Interface Dev.
Consultant Development Academy Consultant
 SAP AG 2000
© SAP AG 82
3.1.1 Application Development Consultant
3.1.1.1 TABC40 – Application Development – ABAP Workbench
Academy 4.6
Length
• 25 days
Target Audience
Prerequisites
• Sound IT know-how, preferably operating system know-how
• Experience in another programming language
Course Goals
• This course is designed for ABAP beginners and application consultants with appropriate
IT know-how, who wish to obtain certification as R/3 consultants for the ABAP
Workbench after the 5 week training.
• Participants will learn about the ABAP programming language, and will learn how to use
the ABAP Workbench tools to develop their own business applications
• Participants will learn to enhance the standard SAP software to meet specific customer
requirements.
• This course also covers: the advantages of the client/server architecture for
programming; performance issues; procedures and special features of development
projects.
Course Content
• ABAP Workbench Basics ( week 1 - 2 "TABC41")
− Basis technology overview
− ABAP Workbench
− ABAP Dictionary
− ABAP Development Projects
• Advanced Programming in ABAP Development Workbench ( week 3 - 4 "TABC42")

− Techniques of List Processing
− Transaction Programming
− Database Updates
− Enhancements and Modifications
• Interfaces for Data Transfer ( week 5 "TABC43")

© SAP AG 83
3.1.1.2 TABC48 – mySAP Web Application Development Academy
Length
• 5 days
Target Audience
Prerequisites
• Sound IT know-how
• Basic HTML and JavaScript knowledge ( recommended)
• ABAP knowledge and experience in ABAP Workbench – Concepts and Tools ( BC400),
Programming User Dialogs ( BC410), Programming Database Updates ( BC414) OR
certified SAP Application Consultant for ABAP
Course Goals
• This course is designed for mySAP developers familiar with ABAP development, who
wish to obtain a qualification as a mySAP Web Development Consultant after the 1 week
training.
• Participants will learn about the selection and implementation of mySAP web
programming models.
• Participants will learn about selecting and implementing an appropriate mySAP interface
technique
Course Content
• mySAP Web Programming Models: The Big Picture
• Internet Transaction Server sRFC
− ITS Architecture
− SAP GUI for HTML
− Easy Web Transactions
− ITS Flow Logic
− HTML Business
− Transport and Modification Concept
• Web Application Server
− Business Server Pages
• Workplace and MiniApps
• Analysis and Optimization of Web Applications
Note
• The course documentation is only available in English.
© SAP AG 84
3.1.1.3 TABC47 – mySAP Interface Development Academy
Length
• 5 days
Target Audience
Prerequisites
• Certified SAP Application Consultant 2000 for ABAP
Course Goals
• This course is designed for SAP Application Consultants for ABAP, who wish to obtain
qualification as a mySAP Interface Development Consultant after 1 week training.
• Participants will learn about selecting and implementing an appropriate mySAP interface
technique
Course Content
• Overview mySAP Interface Development
• Remote Function Call ( RFC)
− sRFC
− aRFC
− tRFC
− Qrfc
• Business Application Programming Interface ( BAPI)
− Business Object Repository
− Calling BAPIs
− Enhancing BAPIs
• Application Link Enabling ( ALE)
− IDOCs and message types
− Distribution Mode
− Application Interface
• Business Connector
− Routing
− Mapping ( Business Connector Developer)
• Examination
Note
© SAP AG 85
3.2 mySAP Technology – Solution Management
mySAP Technology - Solution Management Partner Curriculum

Prerequisite Technical Consultant
TABC10 15 days TABC20 5 days TABC30 5 days Level 3
Certification
Prerequisite R/3 Administration Performance Technical
DBA ORACLE Consultant
Knowledge on UNIX Analysis & Tuning
TABCUO 25 days Certification

Prerequisite Technical Consultant Technical
Knowledge Training - UNIX / ORACLE Consultant
TABC11 15 days TABC20 5 days TABC30 5 days Certification

Prerequisite R/3 Administration Performance Technical
DBA ORACLE Consultant
Knowledge on NT Analysis & Tuning
TABCNO 25 days Certification

Prerequisite Technical Consultant Technical
Knowledge Training - NT / ORACLE Consultant
TABC11 15 days TABC21 5 days TABC30 5 days Certification

Prerequisite R/3 Administration DBA MS SQL Performance Technical
Knowledge on NT Server Analysis & Tuning Consultant
TABCNS 25 days Certification

Prerequisite Technical Consultant Training Technical
Knowledge - NT / MS SQL Server Consultant
 SAP AG 2000
mySAP Technology - Solution Management Partner Curriculum
Prerequisite Technical Consultant – Enhanced Training Level 3
TABC67 3 days Add. Certification

Cert. Technical Technical
Consultant DB2 UDB on UNIX and Windows NT Consultant
TABC92 3 days
Cert. Technical
Consultant SAP R/3 Operating System and Database Migration
Technical Consultant – Upgrade Training
TAU4BC 5 days Re-Certification

Cert. Technical Technical
mySAP.com Upgrade Training Consultant
Consultant
 SAP AG 2000
© SAP AG 86
3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE
TABC10: 1. + 2. + 3. Week
Technical Consultant Training 1 - R/3 Administration on UNIX
TABC20: 4. Week
Technical Consultant Training 2 - DBA ORACLE
TABC30: 5. Week
Technical Consultant Training 3 - Performance Analysis &Tuning
Length
• 5 weeks
Target Audience
• future SAP R/3 Technical Consultants
• experienced system administrators - UNIX
• experienced database administrators - ORACLE
• with no or less R/3 knowledge.
Prerequisites
• In-depth knowledge of the UNIX operating system, ORACLE database and TCP/IP
network administration.
• Practical experience of the UNIX operating system, ORACLE database and TCP/IP
network administration is essential for passing the ”SAP R/3 Certified Technical
Consultant UNIX/ORACLE”exam.
Course Goals
• Course participants receive comprehensive expert level training in R/3 System
management.
• The course prepares participants for the ”SAP R/3 Certified Technical Consultant
UNIX/ORACLE”test.
Course Content
• Week 1 ( OS dependent, DB independent) - "TABC10"
− R/3 Basis Technology
− R/3 System Management UNIX
− Technical Core Competence
− R/3 Installation Check
• Week 2 + 3 ( OS and DB independent) - "TABC10"

− R/3 Advanced System Administration
− SAP Workplace Core Competence
− ITS Administration
− Software Logistics
− ASAP Technical Implementation
• Week 4 ( OS independent, DB dependent) - "TABC20"

− Database Administration - ORACLE
© SAP AG 87
− SQL Cache Analysis - ORACLE

− R/3 Workload Analysis
− Technical Optimization of ALE Processing
Note
• During the first week of the course, we will address operating system dependent topics
for performing the R/3 administration. The fourth week addresses database specific
topics for the R/3 database administration. The fifth week covers specific topics for SAP
R/3 Technical Consultants.
• Training material is in English. The training course does not include the installation of an
actual system.
© SAP AG 88
3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE
TABC11: 1. + 2. + 3. Week
Technical Consultant Training 1 - R/3 Administration on NT
TABC20: 4. Week
Technical Consultant Training 2 - DBA ORACLE
TABC30: 5. Week
Length
• 5 weeks
Target Audience
• experienced system administrators - NT
• experienced database administrators - ORACLE
Prerequisites
• In-depth knowledge of the NT operating system, ORACLE database and TCP/IP network
administration.
• Practical experience of the NT operating system, ORACLE database and TCP/IP network
administration is essential for passing the ”SAP R/3 Certified Technical Consultant
NT/ORACLE”exam.
Course Goals
management.
NT/ORACLE”test.
Course Content
− R/3 System Management NT


− Database Administration - ORACLE
− SQL Cache Analysis - ORACLE
© SAP AG 89
Note
actual system.
© SAP AG 90
3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQL
Server
TABC11: 1. + 2. + 3. Week
Technical Consultant Training 1 - R/3 Administration on NT
TABC21: 4. Week
Technical Consultant Training 2 - DBA MS SQL Server
TABC30: 5. Week
Length
• 5 weeks
Target Audience
• experienced system administrators - NT
• experienced database administrators - MS SQL Server
Course Goals
management.
• The course prepares participants for the ”SAP R/3 Certified Technical Consultant NT/MS
SQL Server”test.
Prerequisites
• In-depth knowledge of the NT operating system, MS SQL Server database and TCP/IP
network administration.
• Practical experience of the NT operating system, MS SQL Server database and TCP/IP
network administration is essential for passing the ”SAP R/3 Certified Technical
Consultant NT/ MS SQL Server”exam.
Course Content
− R/3 System Management NT


− Database Administration - MS SQL Server
© SAP AG 91
− SQL Cache Analysis - MS SQL Server

Note
actual system.
© SAP AG 92
3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – Technical
Consultant Training - UNIX / DB2-390
Length
• 20 days
Target Audience
• experienced system administrators - UNIX
• experienced database administrators - DB2-390
Prerequisites
• In-depth knowledge of the OS/390 and UNIX operating system, DB2-390 database and
TCP/IP network administration.
• Practical experience of the OS/390 and UNIX operating system, DB2-390 database and
TCP/IP network administration is essential for passing the ”SAP R/3 Certified Technical
Consultant UNIX/DB2-390”exam.
Course Goals
management.
UNIX/DB2-390”test.
Course Content
• R/3 Basis Technology
• R/3 System Management UNIX
• Technical Core Competence
• R/3 Installation Check
• R/3 Advanced System Administration
• SAP Workplace Core Competence
• ITS Administration
• ASAP Technical Implementation
• Database Administration - DB2-390
• R/3 Workload Analysis
• Technical Optimization of ALE Processing
Note
• Training material is in English.
• We recommend that you bring a laptop with CD-ROM drive to review self-study course
contents after training hours and over weekends.
• The training course does not include the installation of an actual system.
• On the last day of the course, participants will have the chance to take the ”SAP R/3
Certified Technical Consultant UNIX/DB2-390”exam. The exam fee is included in the course
fee.
© SAP AG 93
Contact in IBM
• Rolf Bienert
IBM GmbH
Bildungszentrum ( KST 2940)
Theodor-Althoff Str. 1
45133 Essen
Phone: +49-201-7297-345
Email: d1rbie@de.ibm
© SAP AG 94
3.2.1.5 TABCAS – Technical Consultant Training AS/400
Length
• 4 weeks
Target Audience
• experienced system administrators – AS/400
• experienced database administrators – DB2/400
with no or less R/3 knowledge
Prerequisites
• In-depth knowledge of the AS/400 operating system, DB2/400 database and TCP/IP
network administration
• Practical experience of the AS/400 operating system, DB2/400 database and TCP/IP
network administration is essential for passing the ”SAP R/3 Certified Technical Consultant
AS/400”exam.
Course Goals
management.
AS/400”test
Course Content
• ASAP Technical Implementation
• Database Administration R/3 Basis Technology
• R/3 System Management AS/400
• Technical Core Competence
• R/3 Installation Check
• R/3 Advanced System Administration
• SAP Workplace Core Competence
• ITS Administration
• DB2/400
• R/3 Workload Analysis
• Technical Optimization of ALE Processing
• Review and Certification Test
Note
actual system.
• On the last day of the course, participants will have the chance to take the ”SAP R/3
Certified Technical Consultant AS/400”exam. The exam fee is included in the course fee.
© SAP AG 95
3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT
Length
• 3 days
Target Audience
• experienced, certified „SAP R/3 Technical Consultants“
• very experienced SAP customers with at least 6 months of production system experience
Prerequisites
• certified „SAP R/3 Technical Consultants“, e.g. UNIX/ORACLE, NT/SQL Server
Course Goals
• This course communicates the deep integration of R/3 and DB2 Universal Database
running on UNIX and Windows NT systems.
• It delivers in-depth knowledge about DB2 specific administration issues on R/3.
• One of the tasks in this course is the mastering of an R/3 Installation on Linux Servers
• Main emphasis is put on the technology and architecture of DB2 Universal Database
Version 6 and 7.
• The operating system independent administration of R/3 Release 4.6 on DB2 UDB will be
frequently discussed.
Course Content
• SAP course BC535 ( “TCC DB2 UDB on UNIX and Windows NT”)
• Installation of R/3. 4.6B/C on Linux Servers with the help of Installation Guides and
further documentation
• Database-Backup / Restore
• Redirected Restore - Transformation of the Database Layout
• Database-Recovery Scenarios
• Database-Log-File Handling
• Database-Monitoring and CCMS
• Fault Analysis
• Analysis of the System Load
• DB Tuning Tips &Tricks
• High Availability Options
• Explanation of the installation process ( theory)
• Practical installation of a complete R/3 System on a DB2 UDB Database under Linux
− Theory: Explanation of the Installation process
− Practical: Linux System adjustment and setup, Installation of the DB2 Database
software and of a central Instance, Build and Load of the R/3 Database, R/3- and DB2-
specific follow up tasks
• Hands-On excercises on installed R/3 systems for more detailed administration
knowldege
© SAP AG 96
Note
• The course will not cover DB2/390 or DB2/400.
• The course documentation is only available in English
© SAP AG 97
3.2.1.7 TABC92 – SAP R/3 Operating System and Database
Migration
Length
• 3 days
Target Audience
• Experienced certified „SAP R/3 Technical Consultants“, minimum release 4.0/4.x, from
Partner Companies
Prerequisites
• Experienced certified „SAP R/3 Technical Consultants", minimum release 4.0/4.x, of any
operating system and database
Course Goals
• The training communicates in a compact form how to migrate a hardware platform,
operating system and database ( heterogeneous migration).
Course Content
• R/3 - Platforms and licensing
• What does "Migration" mean: Homogeneous and heterogeneous migration?
• Effects of a heterogeneous migration
• SAP Migration service
• Requirements for a migration
• Migration process ( Enrolment, migration project, approval, Hardware procurement,
Remote access, ...)
• Migration tools
• Migration - preparation
• Demonstration of a final migration
• Migration - follow-up
• Database and R/3 Release Miscellaneous
Note
• A database migration will be demonstrated during the course. No practical exercises are
included.
© SAP AG 98
3.2.1.8 TAU4BC – mySAP.com Upgrade Training
Length
• 5 Days
Target Audience
• Experienced, certified SAP R/3 Technical Consultants 4.0
Prerequisites
• Certified SAP R/3 Technical Consultants 4.0
• Essential
− Working knowledge of NT Server or Workstation
− Working knowledge of Microsoft Internet Information Server
− Basic Internet Concepts ( Web Server, http( s), HTML)
Course Goals
• Learn and understand the essential changes in SAP R/3 Basis Administration between
R/3 Release 4.0B and 4.6B
• Understand the mySAP.com Workplace
• Learn how to administer the mySAP.com Workplace
• Understand the concepts of the mySAP.com Workplace and its components.
• Understand how to configure and administer the mySAP.com Workplace and its
components.
Course Content
• Delta in R/3 Basis Administration Release 4.0B - 4.6B
− Frontend
− OCS Packages and R/3 Upgrades
− System Administration Assistant
− Central User Management
− Modification Assistant
− CCMS Monitoring
• mySAP.com Workplace - Overview
− Architecture, Security, Roles, MiniApps, Drag&Relate
• Technical Core Competence - Workplace
− Workplace Architecture
− Workplace Configuration
− Single Sign On
− Internet Transaction Server Configuration and Monitoring
Notes
• We recommend that you attend this workshop after gaining a basic familiarity with R/3
System administration.
• The course material is in English.
© SAP AG 99
• The course prepares the participants to upgrade their existing SAP Technical Consultant
certificate 4.0 to certification 2000 level ( R/3 4.6 including Workplace).
© SAP AG 100
3.3 mySAP Technology – Workflow
mySAP Technology - Workflow Partner Application Curriculum

Level 3
TAWF10 10 days Certification

WF
Prerequisite SAP Business Workflow Application
Knowledge Academy Consultant
 SAP AG 2000
© SAP AG 101
3.3.1.1 TAWF10 – SAP Business Workflow Academy Release 4.6
Length
• 2 weeks
Target Audience
• Experienced SAP R/3 consultants who wish to train to become certified SAP Business
Workflow consultants
• Administrators and project team members from partners, who have a very good
knowledge of SAP R/3 and wish to implement major workflow projects
Prerequisites
• In-depth knowledge of SAP R/3 ( R/3 architecture, good knowledge of at least one R/3
application)
• Solid ABAP Workbench knowledge and experience
• Experience of customer projects or business processes, or a business background
Course Goals
• The training provides participants with important information on how to successfully plan
and implement projects with SAP Business Workflow.
• The training helps consultants prepare for the examination to become certified SAP
Business Workflow consultants.
Course Content
• Areas of application and general overview
• SAP Business Workflow architecture
• Workflow implementation projects with ASAP
• Role-based consolidation units, in which the participants are given detailed information
about the concepts and technology behind SAP Business Workflow, and consolidate
what they have learned with practical exercises. The role-based course structure
facilitates access to the material with a task-oriented viewpoint. The consolidation units
are split according to the following roles: project manager, workflow user, workflow
developer, system integrator and workflow administrator.
Topics include:
− Business Workplace
− Workflow design
− Workflow templates, Workflow Wizards, ad hoc functionality
− Development environment, Business Object Repository
− Single-step/multistep tasks, events, containers, routing, WAPIs
− Organizational Management, roles
− Runtime system
− Reporting, Workflow Information System
− Configuration, administration, tuning, error handling
− Integration technologies for SAP Business Workflow ( for example, the integration of
MS Outlook, Lotus, SAPforms, workflow and archiving, Web integration)
© SAP AG 102
3.4 mySAP Technology – CSP Development
mySAP Technology - CSP Development Partner Curriculum
Prerequisite Complementary Software Partner (CSP) Level 3
TACA90 5 days
Prerequisite
Knowledge SAP Integration Technologies Overview
 SAP AG 2000
© SAP AG 103
3.4.1.1 TACA90 – SAP Integration Technologies Overview
Length
• 5 days
Target Audience
• Developers of SW-Partner Companies
• Technical Project Leader of SW-Partner Companies
Prerequisites
• Knowledge of the programming languages C/C++ is required, knowledge of Visual Basic
optional.
Course Goals
• This course provides an overview of connecting complementary applications to R/3 using
SAP Business Interfaces.
• Developers and technical project leaders get an overview of the R/3 Basis Technology
and SAP‘s technologies for interoperability between R/3 and external applications.
• The overview of the R/3 Basis Technology includes the R/3 client/server architecture as
well as the use of the SAP Graphical User Interface ( SAPGUI).
• Interface programming starts with an overview of SAP‘s integration technologies,
followed by a discussion of the integration-related R/3 tools and integration-related
customizing options.
• The overview about SAP‘s Business Interfaces shows what business interfaces on the
application level are available along major business processes supported by a standard
R/3 system.
• To deepen the understanding of how to link external applications to R/3 example
programs for business interfaces are presented.
• Practical exercises including writing, compiling and running example programs are also
provided.
• Example programs and practical exercises are performed in a Windows-based
environment using C/C++ and Visual Basic.
• This class focuses on integration issues on the server level using SAP Integration
Technologies and SAP Business Interfaces.
• Desktop integration issues are not covered.
• Using business interfaces for Internet integration is mentioned briefly and covered in
detail by a different class.
• Information about SAP‘s Complementary Software Program shows a wide range of
partnership possibilities to benefit from business, sales and marketing support of their
interface to SAP.
• Integration &Certification Services are presented to explain what technical support is
provided for software partners as part of the Complementary Software Program.
© SAP AG 104
Course Content
• R/3 Basis Technology
− Basis System and System Environment
− Client/Server Concept
− The Core of the System
− The User Interface
• Remote Function Call ( RFC)
• Business Application Programming Interface ( BAPI)
• Application Link Enabling ( ALE)
• Complementary Software Program
© SAP AG 105
4 Contact Person Lists
4.1 Americas
Maria Cepeda Tel: +54/1-317-1796
Argentina &Chile
maria.cepeda@sap.com Fax: +54/1-317-1701
Silvia Venci Tel: +55/11-5503-454

Brazil
silvia.venci@sap.com Fax: +55/11-5505-944
Colette Gracias Tel: +1/416-228-2885

Canada
colette.gracias@sap.com Fax: +1/416-228-0488
Maria Fabiola Ojeda Tel: +52/5-201-9512

Mexico
maria.fabiola.ojeda@sap.com Fax: +52/5-201-9501
Margaret Gath Tel: +1/781-672-6585

U.S.A.
margaret.gath@sap.com Fax: +1/781-684-6410
Venezuela, Colombia & Natali Holzhacker Tel: +58/2-276-5576

Peru natali.holzhacker@sap.com Fax: +58/2-276-5520
4.2 Europe &Africa

Michael Woidt Tel: +32/2-6746-512
Belgium
michael.woidt@sap.com Fax: +32/2-6746-749
Isabelle Muther Tel: +33/1-49-74-4567

France
isabelle.muther@sap.com Fax: +33/1-49-74-4520
Henrike Ries Tel: +49/6227-7-64622

Germany
henrike.ries@sap.com Fax: +49/6227-7-43850
Marieke Rekkers Tel: +31/73-645-7548

Holland
marieke.rekkers@sap.com Fax: +31/73-645-7699
Michela Andreoni Tel: +39/65-4276

Italy
michela.andreoni@sap.com Fax: +39/65-1800
Tina Kaas Tel: +45/43-26- 39-07

Nordic Countries
tina.kaas@sap.com Fax: +45/43-26-38-89
Michael Murray Tel: +34/91-456-47760

Spain
michael.murray@sap.com Fax: +34/91-456-72 01
Peter Brom Tel: +41/62-2120-224

Switzerland
peter.brom@sap.com Fax: +41/62-2130-487
Clare Neal Tel: +44/181-917-6639

United Kingdom
clare.neal@sap.com Fax: +44/181-917-4050
© SAP AG 106
Melissa Oschry Tel: +27/11-235-6281
South Africa
melissa.oschry@sap.com Fax: +27/11-235-6271
4.3 Asia Pacific &Australia

Stella Wang Tel: +86/01-0656-18868
China
stella.wang@sap.com Fax: +86/01-0852-98572
Rita Ho Tel: +852-2539-1823

Hong Kong
rita.ho@sap.com Fax: +852-2539-1818
Saadia Lobo Tel: +91/91-22-4326943

India
saadia.lobo@sap.com Fax: +91/91-22-4326972
Yaeko Machida Tel: +81/3-5531-1507

Japan
y.machida@sap.com Fax: +81/3-5531-1099
Kyungmi Lee Tel: +82/2-3775-0220

Korea
kelly.lee@sap.com Fax: +82/2-3775-0268
Gigi Estrada Tel: +65/768-6595

Malaysia
gigi.estrada@sap.com Fax: +65/249-18-1858
Philippines / Indonesia / Gigi Estrada Tel: +65/768-6595

Thailand gigi.estrada@sap.com Fax: +65/249-18-1858
Gigi Estrada Tel: +65/768-6595

Singapore
gigi.estrada@sap.com Fax: +65/249-18-1858
Eileen An Tel : +886/2-2546-1800

Taiwan
eileen.an@sap.com Fax : +886/2-2514-6408
Victoria Baird Tel: +61/612-9935-4838

Australia
victoria.baird@sap.com Fax: +61/612-9935-4520
© SAP AG 107

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SAP Solution Academy

ORACLE® is a registered trademark of ORACLE Corporation, California, USA.

Design: SAP Communications Media

2 Cross Industry Solutions ................................................................................................ 8

2.1 mySAP Business Intelligence ............................................................................... 8

3 Infrastructure and Services .......................................................................................... 82

3.1 mySAP Technology – Development.................................................................... 82

4 Contact Person Lists................................................................................................... 106

4.1 Americas............................................................................................................. 106

Competence for SAP Partner Professionals

... Solution-oriented Partner Education

... Along the entire Customer Engagement Life Cycle Model

... Tailored for each Partner Type

Infrastructure and Services

Solution Architect Job / Curr. / Cert.

Application Cons. Job / Curr. / Cert.

Technical Cons. Job / Curr. / Cert.

The SAP Certification Program for Partner Professionals

2.1 mySAP Business Intelligence

BI Partner Application Curriculum

Prerequisite Application Consultant Level 3

TABW10 5 days TABW20 5 days TABW30 5 days

BI Partner Technical Curriculum

Prerequisite Technical Consultant Level 3

CRM Partner Application Curriculum

Prerequisite Application Consultant Level 3

TASD10 TASD20 5 days TASD30 Certification

CRM Partner Application Curriculum

Prerequisite Application Consultant Level 3

R/3 MM TASD80 5 days TACRM2 5 days Certification

R/3 PP TASD80 5 days TACRM2 5 days Certification

Prerequisite Application Consultant

TACRM1 5 days TACRM3 5 days Certification

TACRM5 5 days Certification

CRM Partner Technical Curriculum

Prerequisite Technical Consultant Level 3

TACRMW Rel 2.0B 2 days

Cert. Technical CRM Installations

TTCRM1 10 days TTCRM2 5 days

Workload Analysis Consultant for

Part 1: Mobile Sales and Service Business Processes

• Overview of Mobile Sales

SCM Partner Application Curriculum

Prerequisite Application Consultant

R/3 PP/MM TASCM4 5 days TASCM5 54.5

R/3 SD TASCM6 5 days TASCM7 54.5 days

SCM Partner Technical Curriculum

Prerequisite Technical Consultant

R/3 TTSCM1 10 days TTSCM2 5 days

E-Procurement Partner Application Curriculum

TAMM10 10 days TAMM20 5 days TAMM30 15 days Certification

TAMM40 25 days Certification

R/3 MM TAMY10 5 days ECO210 5 days Certification

E-Procurement Partner Technical Curriculum

TTCRM1 10 days TTCRM2 5 days

Workload Analysis Consultant for

2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-

2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement Page 29

PLM Partner Curriculum

Prerequisite Application Consultant

TAPP40 25 days Certification

TAPS10 15 days Certification

TAPM50 5 days Certification