Change Impact

Assessment

Explanation of the Change Impact Assessment tool for your use.

Part of the Education Commissioning & Workforce Planning change initiative

Tool Description
A tool to identify what the proposed changes mean in terms of practical
changes for each stakeholder group, and the change management support
required.
 CHANGE IMPACT ASSESSMENT TEMPLATE

Change Impact Assessment (CIA) Click here to go

straight to the
template
Audience User of tool Tool recommended for

— Stakeholders who will be directly impacted by — Change Team

— Larger or more complex changes
the change — Project Team

Benefits of using the tool

Provides a view of what the changes are and Enable effective management of the impact and This design can help identify critical flaws in the
which groups are impacted the most assocated risks from the outset change design early

Things to know before you start

— The stakeholders or individuals who will be directly impacted by the

— Change designs should be finalised so that sufficient detail of the change is changes. (Please refer to Stakeholder Identification and Management Tool for
known further support)
Conducting the CIA too early, whilst the change is still being confirmed, could
lead to missing significant impacts and having to repeat the assessment

Instructions and Advice

1. Personalise the tool

Enter the document owner, date and remove/add any
sections (products / services, processes, organisation etc)
in accordance to your project.

2. Enter the change information

— It is most useful to complete the change impact assessment in a working session,
For each changes that will occur.
suggestions of attendees include
Enter a detailed description of what the change is, and how — Those who really understand the detail of the changes
it impacts stakeholders. — Representatives of the parts of the business that could possibly be impacted
Enter judgement about levels of impact for each category.

3. Summarise the impacts — Award 1 point for each 'Low' rating, 3 points for each 'Medium' and 7 points for each 'High'
Calculate Implication Rating sum. rating for every populated row. This rating will help you consolidate your analysis and understand
the impact across the project per change.
— There an adverse impact results, action plans can be identified to mitigate the undesired
outcome (see CIA template for sample actions)

How to use the tool output

— Assign action items to mitigate undesired outcomes and refine change implementation plans and strategy as necessary
— Where there are a large number of unintended and adverse consequences, the original change designs may be assessed for suitability and amended
where appropriate.

Explanation of Tool 11/16/2010

 CHANGE IMPACT ASSESSMENT TEMPLATE

Change Impact Assessment Template

Maintained by: <Enter details of document owner> Last Updated:

Change Stakeholder / Impact Description Impact Analysis (H(7)/M(3)/L(1)) Action items to mitigate undesired outcomes
Description of Change as result of change or
Consequence Organisation Products / Stakeholder Organisational Implication
Ref # product Implications on stakeholders Benefit or Restraint Processes People Technology Information Process People Structure
Type impacted Services Engagement Structure rating

Line Managers can ensure that their

Line Managers will now be responsible for employees are taking the appropriate Educate line managers on the new process and
1 Intended Production team Benefit None (0) Medium (3) Medium (3) Medium (3) Low (1) None (0) Low (1) 11
authorising their employees' training courses as agreed in their share guidelines for approvals
performance review

Employees will need to understand a new process Increased daily workload and shift to Educate team in new processes using briefings
2 Unintended Production team Restraint None (0) High (7) Medium (3) High (7) Medium (3) Low (1) Low (1) 21 Look to automate processes where possible.
for highlighting any learning needs proactive culture and behaviours and guidance materials

10

Change Impact Analysis 11/16/2010