SEEKING MIDDLE LEVEL ASSIGNMENTS IN SYSTEM ADMINISTRATION /

NETWORKING WITH A GROWTH ORIENTED ORGANISATION

PROFESSIONAL SYNOPSIS

 Microsoft Certified Systems Administrator with over 1 year five Month Of

experience in Systems Administration, Technical Support/Troubleshooting, Networking
and Client Servicing.
 Currently working with Cafe Coffee Day, Bangalore as System Engineer.
 Previous I am working in Pinnacle associates as System Engineer (five Month)
 Proficient in setting up & local area networks & networking devices administration.
 Possess fair understanding of computer hardware, server installing & configure, router
configure, software installing & configuring as well as technical consulting.
 Expertise in attending to various software and hardware problems, detecting the reason
of malfunctioning and resolving various problems.
 Exceptional work ethic, routinely use available time to solve organisational problems,
ability in multi-tasking and timely completion of all assignments.
 Excellent communication and interpersonal skills with proven abilities in resolving
complex networking, hardware and software related issues.
SKILL SET

Network Management
 Managing the overall administration of LAN involving design of network layouts,
configuration and maintenance of application servers.
 Commissioning computer hardware devices, printers and ensuring maximum uptime.
 Installing and maintaining network and data communication hardware and software
environment and designing, implementing and supporting networks.

System Administration
 Designing backup strategy, ensuring scheduled / unscheduled backups as per the backup
plan.
 User management/ server maintenance/ active directory/ server administration, etc.
 Installing and configuring Outlook Express for mailing, configuring antivirus and firewall
and file server.
 Managing disk space, user profile creation and user rights management.

Technical Support/Troubleshooting
 Installing & configuring network printer and other software / hardware devices.
 Assigning user nodes to various devices installed and networked, handling allocation and
protection of user rights, as per company’s policies.
 Extending high-end technical support on various servers and ensuring high customer
satisfaction levels through prompt redressal of their problems.
 Implementing effective customer support systems, helpdesk and their management.

CAREER HIGHLIGHTS

Cafe Coffee Day System Administrator Since ’08

A Division of Amalgamated Bean Coffee Trading Co. Ltd
Role: Managing and troubleshooting Desktop/Network/Telecom problems

• Managing and proving a Support for 500 Users.

• Installation of Operating System like Windows Vista, Windows XP, Windows 2000
Professional, Windows 2003Server.Windows 2008 Server.
• Active Directory Administration & Group Policy Administration.
• Configuration and Troubleshooting of Microsoft Outlook and Outlook-Express.
• Providing Telephone connection and Troubleshooting Telephone Connectivity.
• Installation of SAP Fronted.
• Providing Basic Troubleshooting to Tally.
• Maintaining the Asset Report for all System and Printer.
• Proving a remotely support to other regional offices.
• Installing VPN server.
.
Notable Attainments:
 Joined company with a challenge to make systems virus free and frequent network flow.
 Monitoring 300 computers and their desktops.
 Restricting users from misusing the internet and implementing policies.
 Managing data and subnetting network with security purpose.

A
CADEMIA

 Pursuing Bachelor in Computer application from Karnataka Open University, Bangalore.

MCSE & CCNA Training From Jetking Jayanagar - Bangalore

Modules Covered during certification courses:

 Planning, implementing, and maintaining Microsoft Windows Server 2003 active directory
infrastructure.
 Designing Microsoft Windows Server 2003 active directory and network infrastructure.
 Implementing and managing Microsoft Exchange Server 2003.
 Installing, configuring, and administering Microsoft Windows XP Professional.

P
ERSONAL DETAILS
Date of Birth : 22nd November 1986
Address : Anil Stephen D’Souza House No.488 11th B main, 19th cross
Jayanagar 5th Block
Bangalore-560041
Passport No : F3249370
PAN No : AOIPD5944G
Nationality : Indian