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The sizing team is very happy that you have requested us to do a sizing for you with IBM and
Oracle DB Technology. We wanted to take a minute and explain the Oracle DB sizing process in
order to help you to understand how your request is processed. We also want to help you
understand the sizing teams’ process flow for Oracle DB requests, and more importantly, how we
prioritize Oracle DB Sizing requests.
First, please understand that the normal time to process Oracle DB Sizing requests is five to
seven days. Also note that this is the minimum number of days that we will be able to return
your results back to you. There can be scenarios where 7 days is not a possible given the
complexity of the request and it will take longer. We understand the pressures you have in the
competitive world of server sales today and we want you to know that we are doing everything
we can to expedite your requests.
This increased time to deliver Oracle DB sizing results is due to several factors. First the amount
of detail needed to size Oracle DB requests is much different then our normal sizing of a
packaged application solution. Since these requests are "Custom" front-end applications
accessing a back end Oracle DB then we need to drill into the details of those front end
applications in order to understand how the DB sizing will be affected. This is different from our
competitors in that we do not size from the box out to the db. We size from the application thru
the db to the hardware. This is more like a workload characterization and it begins with the
completion of a questionnaire to help us with the workload characterization. One of the key
factors in the delay of Oracle DB sizing results is that the questionnaire is not competed correctly.
Please ensure the questionnaire is completed with all known information at time of submission.
We are asking that you please set priorities with your specialists, sales teams, BP's and more
importantly your customers. If you have properly set the expectations this is the priority we will
use in handling your requests.