Professional Documents
Culture Documents
Background information: This HROI is revised to clarify the material in the introduction and to
change the format from narrative to questions and answers. The Offenses and Penalties have
been enhanced and special emphasizes placed on misconduct by employees engaged in safety-
or security-sensitive work.
4. May a manager deviate from the range of penalties suggested in the TOP?
Yes. A manager may deviate from the guide, if supported by the facts of a specific event, and
impose either a lesser or greater penalty as circumstances dictate. Consideration of the
applicable FAA Factors (also referred to as the “Douglas Factors”) is not only mandatory, but
assists managers in selecting the appropriate level of discipline. The TOP is only one of the
twelve FAA Factors. For instance, an employee has misused the Government contractor-
issued travel card for personal purchases on hundreds of occasions and has accumulated
substantial debt. This TOP suggests a 7 to 14 day suspension for a first offense for this
type of misconduct. However, when the manager analyzes the FAA Factors, a decision
may be made to initiate an action more severe than the TOP suggests, up to and including
removal. The reason for deviating from the TOP should be documented in the proposal
notice. The manager could carefully explain, for example, that this behavior is particularly
egregious because it is apparent that the employee’s actions were deliberate, committed
repeatedly, could have a negative impact on the reputation of the FAA and any other
factors that play a significant role in proposing disciplinary action. Managers are not
required to perform an analysis of the FAA Factors for actions initiated for unacceptable
performance or condition of employment cases, such as, failure to maintain a medical
clearance, failure to successfully complete ATC training, loss of a security clearance,
statutorily mandated discipline, inability/unavailability to perform the essential functions
of a position. See
https://employees.faa.gov/org/staffoffices/ahr/policy_guidance/hr_policies/hrpm/er/er_ref/douglasf
actors/ for more information.