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European Management Journal Vol. 25, No. 2, pp.

118–131, 2007
Ó 2007 Elsevier Ltd. All rights reserved.
0263-2373 $32.00
doi:10.1016/j.emj.2007.01.001

Strategic Issues and


Local Constraints in
Transnational
Compensation
Strategies:
An Analysis of Cultural,
Institutional and
Political Influences
MARION FESTING, ESCP-EAP European School of Management, Germany
JUDITH EIDEMS, ESCP-EAP European School of Management, Germany
SUSANNE ROYER, International Institute of Management, University of Flensburg,
Germany

In response to globalisation, increasing numbers of national compensation strategy implemented by a


multinational enterprises (MNEs) have imple- pharmaceutical MNE. The result of these theoreti-
mented transnational corporate strategies character- cal and empirical considerations is a framework
ised by global standardisation as well as local of critical resources being responsible for different
responsiveness. If human resource management power relations in MNEs.
(HRM) is to provide a support function, it is sug- Ó 2007 Elsevier Ltd. All rights reserved.
gested that these strategic developments should
be reflected in the compensation strategies of the Keywords: Transnational strategy, Compensation,
MNEs. IHRM, Resource dependence, Culture, Institutions,
Case study
The authors apply a resource dependence perspec-
tive to analyse power relations in MNEs. Political
influences, in addition to cultural and institutional
influences, may impact the balance between global Introduction
standardisation and local responsiveness within
the transnational compensation strategy. This the- Multinational enterprises (MNEs) have developed
ory-based analysis is applied to the case of a trans- transnational corporate strategies combining high

118 European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

levels of global standardisation and high local i.e., local adaptations were not always the same
responsiveness to a great extent over the last years and could not always be sufficiently explained by
(Engle et al., 2001). Considering the ongoing globali- cultural or institutional constraints.
sation process human resource (HR) managers have
tried to develop innovative international HR strate- Even though institutional and cultural concepts have
gies to support and realise transnational strategies proved to be very fruitful in terms of analysing trans-
(Engle and Mendenhall, 2004; Dowling et al., forth- national pay decisions, they seem to be not sufficient
coming). The compensation strategy plays an impor- to cover the complexity of those decisions. There are
tant role in supporting transnational corporate indicators that the consideration of power relations
strategies. 1 Compensation is ‘a powerful tool for fur- between different units of MNEs could add relevant
thering the organization’s strategic goals [and] . . . factors in explaining the balance between global stan-
has a large impact on employee attitudes and behav- dardisation and localisation of pay practices. By tak-
iors‘ (Noe et al., 2006, 462). Strategic compensation ing a resource dependence theory focus (Pfeffer and
systems are defined as the sum of decisions concern- Salancik, 2003) the control of critical resources by dif-
ing pay mixes and levels supporting the business ferent units of a transnational company which may
strategy (Bloom et al., 2002). impact the pay practices for managers is analysed.
This approach focuses on power relations in and
This paper extends the scope of international com- between company units and helps to identify how
pensation studies beyond expatriate compensation, decisions and actions in MNEs are influenced by
the traditional focus of international compensation their affiliates or specific groups of managers in
(Armstrong and Murlis, 1991) to gain insights into designing their HRM systems (Taylor et al., 1996).
the use of different compensation practices for a lar- According to Tregaskis (2003) combining ideas from
ger group of the workforce. Within this research field, new institutionalism and resource dependence the-
conceptual as well as theoretical knowledge and ory might be powerful in explaining patterns of stra-
empirical data are lacking or sparse (for exceptions tegic behaviour in MNEs given the conflict between
see, e.g., Engle and Mendenhall, 2004; Bloom et al., the need both for conformity and for differentiation
2002; Gerhart and Milkovich, 1992). This paper anal- and given the diversity of institutional contexts influ-
yses compensation strategies for managers in MNEs encing multinationals’ operations.
because this group of employees has extensive inter-
national responsibilities and is highly involved in Consequently, the theoretical objective of the paper is
various cross-border activities. MNEs following to explain the complex puzzle of pay practices within
transnational management approaches often imple- a MNE. This analysis acknowledges the importance
ment dual management systems, i.e., managers and of the cultural and institutional context. However,
key personnel are covered by these transnational sys- it is suggested that the extent to which adaptations
tems while lower-level management and employees occur is influenced by existent power relationships
are in the responsibility of local systems (Evans and within the MNE. To sum up, the paper aims at
Lorange, 1989). Consequently, the attention is on including institutional, cultural, and political influ-
‘senior management developers‘ and ‘top level lead- ences in order to deliver a more encompassing expla-
ers‘ (Bartlett and Ghoshal, 2000) who act on a regional nation of transnational pay practices.
and global level and these organisational members
have to transfer best practices across units and to bal- While the first two perspectives have been inten-
ance ‘forces of change and continuity‘ (Engle and sively studied the political influences have often been
Mendenhall, 2004, 618) in transnational corporations. neglected. As power-based analyses within the com-
plex cultural and institutional context of MNEs rep-
The paper starts with a discussion of the relationship resent an innovative approach and knowledge is
between pay strategies and transnational corporate scarce within this research field the authors have
strategies before basic decisions regarding the pay taken an inductive research approach to investigate
strategy in a transnational firm are addressed. Basic transnational compensation strategies. In adopting
pay decisions are described outlining how MNEs a qualitative case study design it is possible to
may balance their specific strategic needs with develop a complete picture of the research subject
respect to different cultural and institutional environ- (Seale, 1999), i.e., to gain a holistic understanding of
ments. The answers to these questions are drawn influencing variables on transnational pay strategies
from a literature review and fulfil the descriptive in MNEs. Qualitative research is open to enable sur-
objective of this paper. prising observations. Unlike traditional theory-based
quantitative research designs theories here have the
From this literature review a research deficit becomes function of sensitisation for certain phenomena
obvious revealing inconsistencies in compensation (Eisenhardt, 1989).
strategies in MNEs. Even though there seem to exist
relationships between pay strategy and corporate In the following section theoretical knowledge from
strategy as well as between pay strategy and local cultural, institutional and political perspectives is
context, certain pay decisions cannot be explained used for structuring and selecting variables of inter-
solely by influences of the external environment, est. However, knowledge generated within the study

European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007 119
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

should not be limited to a particular theoretical back- tant feature is worldwide learning by global diffu-
ground (Stake, 2000). The methodological design of sion of innovations (Bartlett and Ghoshal, 2000).
the paper includes a single case study of a MNE ful- MNEs have to coordinate and leverage their transna-
filling distinct criteria (theoretical sampling) in order tional capabilities to exploit national differences and
to obtain deeper insights into the bases of the reach economies of scale and scope (Bartlett and
resource dependencies in differing cultural and insti- Ghoshal, 1989; Doz and Prahalad, 1991). To balance
tutional contexts. Local and global components of these three goals, MNEs may have decentralised net-
this pay strategy are identified and analysed with work structures in which subsidiaries act as diverse
respect to the chosen balance. The results derived competence centres exploiting their critical resources
from theoretical and empirical insights lead to a (Bartlett and Ghoshal, 2000).
framework explaining the balance of global and local
pay components. The paper ends with a summary of The authors have chosen to use Bartlett and Gho-
the theoretical and empirical findings and gives con- shal’s concept of transnational strategy because it
cluding remarks with regard to future avenues for does not only address strategic issues but also
research. includes issues of the MNE organisation structure.
For example, as assumed in the concept of heterachy
(Hedlund, 1986) competence centres may not only be
located in the headquarters but also in subsidiaries.
A network structure allows the deployment of dis-
Pay Strategy and Corporate Strategy persed resources, and thus, the reinforcement of
in Transnational MNEs power at different subsidiary-units (Ghoshal and
Bartlett, 1988).
In this section, existing knowledge in the area of
transnational compensation is summarised with Pursuing a transnational strategy has diverse impli-
respect to the need of developing globally consistent cations for the design of transnational compensation
HR strategies and considering forces for local adap- systems, i.e., pressures for standardisation and local-
tation. The focus is on the relationships between isation can be identified. Regarding the objective of
compensation strategies and transnational corporate global standardisation, consistency and transparency
strategies as well as on transnational compensation supporting this requirement can be outlined. An
strategies and their local contexts. integrated compensation system, derived from a
transnational strategy is designed with the goal of
Compensation systems can support the corporate aligning a geographically fragmented workforce
strategy and increase its effectiveness (Dowling around common principles and a set of common
et al., forthcoming; Gomez-Mejia and Welbourne, objectives (Evans et al., 2002; White, 2005). A high
1991). Thus, the design and effective management degree of transparency fosters a feeling of equal
of a compensation system play a major role for treatment among the employees, which becomes
MNEs in realising competitive advantages (Bloom more important for managers of transnational firms
et al., 2002; Rogovsky et al., 2000). The pay system because cross border activities increase. Furthermore,
in a MNE also plays a relevant role in supporting consistent systems can facilitate the administration
transnational corporate strategies: compensation sys- processes by increasing operational efficiencies
tems must be aligned with the corporate strategy (Bloom et al., 2002).
(vertical fit) as well as with other HR practices in
the MNE (horizontal fit) (Gerhart and Rynes, 2003). However, global consistency does not mean that one
However, evidence regarding the actual effect of successful local compensation approach is ‘exported‘
pay strategy on transnational strategy is still scarce. to other countries in which the MNE operates. This
approach may not correspond to another core feature
Transnational MNEs are faced with various chal- of the transnational strategy, i.e., the local respon-
lenges. The fit of the MNEs’ compensation strategy siveness, which may lead to a localisation of compen-
with the organisation’s goals is influenced by the sation practices (Bartlett and Ghoshal, 1986). This
choice of pay decisions. Thus, ‘it is imperative to gain implies that the system should be open to integrating
a better understanding of how MNEs balance global country-specific aspects of the business network,
and local pressures in designing and implementing such as local cultural values, traditions, legislation
international compensation and rewards systems‘ or other institutional constraints regarding compen-
(Bloom et al., 2002, 7). Within this paper, the authors sation (White, 2005). The challenge is to create a sys-
draw on the concept of the transnational strategy tem that operates effectively in multiple countries by
outlined by Bartlett and Ghoshal (1986) as the basis exploiting local differences and at the same time sus-
for discussing transnational compensation issues. taining global consistency. 2
This strategic orientation represents the case of a
high degree of internationalisation in which global The emphasis with regard to the firm external con-
competitiveness can best be pursued by simulta- text is on how pay decisions can vary according to
neously realising different goals: standardisation the organisation’s environment (Armstrong and
and adaptation to local conditions. Another impor- Murlis, 1991). Mismatches between cultural, social

120 European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

or political attributes and globally consistent com- wages‘ (Sparrow, 2004, 103). Thus, for legitimacy rea-
pensation systems may result in a number of dys- sons it can make sense for some organisations to offer
functional effects such as problems in attracting specific benefits even if they are very expensive.
and retaining employees, labour relations conflicts Institutional norms and values may be based on the
or ineffective employee behaviour (Gomez-Mejia features of a national business system (Whitley,
and Welbourne, 1991). Thus, MNEs may be forced 1992). For example, the characteristics of the indus-
by the external context to alter consistent pay mixes trial relations system as part of the national business
to assure local efficiency (Bloom et al., 2002). system, including the importance societies place on
labour unions, can also have significant effects on
Influences of the external context are usually pay systems (Ferner, 1997).
explained by culturalism and new institutionalism
theory providing a kind of automatism in the rela- Regarding financial participation Pendleton et al.
tionship between the local environment and the (2002) identify considerable differences among the
pay strategy. A transnational firm operating within Member States of the European Union in the areas
the dilemma of globalisation and localisation has to of profit sharing and share ownership which ‘[. . .]
make decisions about pay levels and pay mix. These correlated broadly with the extent of differences in
are not the same decisions as in a national company legislative and fiscal support for them‘ (p. 21). Fest-
because of the different country specific environ- ing et al. (1999) confirm this and argue that the com-
ments of subsidiaries. Examples of these relation- plexity of German law and the formalised German
ships are given in the following paragraphs. workplace industrial relations have led to the fact
that financial participation schemes are not very
The significance of national culture is underlined by common in the German context. As another impor-
Hofstede’s (1991) statement that most inhabitants of tant external influencing factor they have identified
a country share the same mental program. Following the government’s attitude to financial participation.
the national culture approach means, that ‘compen- While in Britain the government supports the exis-
sation and reward policies must be aligned with tence of profit sharing the German government
and reinforce attributes of national culture‘ (Milko- seems to be more conservative in this regard. Thus,
vich and Bloom, 1998, 18). Since Hofstede’s study the government’s legislation can also be a determi-
(1980) many other researchers have recognised the nant of major importance. In summary, country level
importance of culture and its impact on HR and com- factors strongly influence the incidence of financial
pensation issues (Rogovsky et al., 2000). Sparrow participation in Europe and their impact even
(2004), for example, has identified cultural influences exceeds the importance of many internal influencing
on reward behaviour such as ‘different expectations factors in global pay systems (Pendleton et al., 2003).
of the manager-subordinate relationship and their
impact on performance management and motiva- Consequently, MNEs face a trade-off between global
tional processes‘ (Sparrow, 2004, 105). pressures and a variety of local conditions including
cultural values, legal systems and other powerful
Cultural attributes as suggested by Hofstede (1980) institutions (Bloom et al., 2002). These distinct and
can strongly influence a company’s pay strategy partly contradicting requirements need to be bal-
and should be considered with respect to the devel- anced according to the strategic needs of the firm
opment of a transnational strategy. Cultures wherein and supported by appropriate compensation prac-
work is based on more integrated personal social tices. A one-size-fits-all-approach is not appropriate.
‘relationships‘ may value a more complete balance As a result transnational pay systems are varying
of intrinsic and extrinsic rewards, while cultures across international organisations because every
characterised by personal independence and isola- MNE is operating in a particular context (McWil-
tion (‘individualism‘) as well as rapidly changing liams et al., 2001; Pucik, 1997).
personal and social contexts may emphasise extrinsic
rewards – given the absence of a strong and endur-
ing social matrix that attributes meaning and power
to intrinsic rewards (Frey, 1997; Triandis, 2002). For
Basic Pay Decisions within Transnational
example, it is suggested that labour and employment
laws reflect dominant cultural values (Hofstede, Compensation Strategies
1980).
In the context of the above-outlined conflicting
The institutionalism perspective (DiMaggio and demands of transnational compensation strategies,
Powell, 1983; Whitley, 1992) indicates that institu- decisions must be taken with respect to the pay
tional pressures may be powerful influences on pay mix and pay level. The pay mix describes what kind
strategies. Examples for institutional factors affecting of pay elements the compensation package includes.
reward expectations include that the ‘scope of labor The pay level refers to the relative pay another per-
legislation and its regency of codification creates son would earn for a comparable position in a differ-
new codes of conduct through issues such as sex dis- ent company, industry or country (Dowling et al.,
crimination, equal pay for equal work, and minimum 2005). A transnational firm may want to standardise

European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007 121
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

pay mixes and levels in order to achieve global con- be desired. Using only corporate performance allows
sistency and to support a globally integrated corpo- some divisional managers to receive undeserved
rate strategy. However, at the same time, these rewards.‘
basic pay decisions may be subject to the need for
local adaptation. This paper mainly draws on those While the above-mentioned arguments centre on
choices that are considered to be of high relevance company-specific features such as performance mea-
for management compensation in a transnational surement or the link between pay and corporate
context. 3 goals, the firm external dimension needs to be
considered here as well. Cultural aspects can lead
The decision about variable and/or fixed pay is the to emphasising individual vs. group performance-
starting point which guides all the other decisions. based pay. Based on Hofstede’s individualism/
With respect to the company-specific level, Gomez- collectivism dimension (Hofstede, 1980) different
Mejia and Welbourne (1988) state that a decision con- implications can be attributed to different cultural
cerning variable and/or fixed pay is a function of a orientations. For example, as employees in high-indi-
firm’s ability to measure the performance of their vidualism countries tend to be self-oriented and
managers. If a firm is not able to measure perfor- favour independence, individual attributes and
mance the alternative is to offer a fixed salary to internal locus of control, individual performance-
the managers (Boxall and Purcell, 2003). 4 Consider- based pay schemes may meet these attitudes
ing country-specific aspects of this decision, the (Gomez-Mejia and Welbourne, 1991). In contrast,
results of a study by Lowe et al. (2002) indicate that countries with low scores on the individualism index
employees in the U.S., Taiwan, Mexico and Latin emphasise team accomplishments, dependence on
America prefer variable pay incentives while their the social unit, group attributions and an external
counterparts in Australia and Japan only moderately locus of control (Gomez-Mejia and Welbourne,
emphasise this kind of pay. Research shows that 1991). Both individual performance-based pay as
seniority-based pay in terms of a fixed salary is more well as group performance-based pay may be used
likely to be found in countries with higher levels of in combination in manager compensation systems
uncertainty avoidance such as Greece and Portugal closely linking performance on different levels to cor-
(Schuler and Rogovsky, 1998). If the cultural dimen- porate goals (Armstrong and Murlis, 1991; Noe et al.,
sion of uncertainty avoidance (Hofstede, 1980) is 2006). However, again the proportion of each may
taken into account, it points out the extent to which vary according to the specific local environment.
people are risk averse or are prepared to take risks.
Risk taking managers are probably ready to accept Closely linked to the distinction between individual
large incentive payments while risk averse managers and group performance-based pay is the short-term
are not prepared to accept high income variability, or long-term orientation in the compensation system.
which may be involved in performance-based pay. 5 Short-term pay forms include frequent rewards that
This analysis of country-specific factors shows that are closely tied to desired behaviours such as bonus
while a MNE may aim at a strong performance orien- systems while long-term oriented elements include
tation, local forces may alter the extent to which this for example share options (Noe et al., 2006). Accord-
is possible. ing to Schuler and Rogovsky (1998) share options
and stock-ownerships plans, i.e., long-term incen-
Once a firm has decided to accept performance- tives are more appropriate in countries with high
based pay the question about the basis of this pay individualism, low uncertainty avoidance and low
element needs to be addressed. The first important
distinction for performance-based managerial pay
is the one between individual and group perfor-
mance-based pay. A precondition to pay based on
PAY STRATEGY
individual performance as a motivational device is
that individual contributions can be accurately mea- GLOBAL STANDARDISATION LOCALISATION
according to according to cultural
sured. If individual performance and reward are not MNE’s strategic PAY LEVEL and institutional
requirements environment
closely linked, motivational effects may not be as PAY MIX

powerful as expected. In contrast, ‘using group per- Fixed pay


formance as a basis for pay is recommended when and / or
corporate goals or the nature of work demands close Variable pay
cooperation in the work force‘ (Gomez-Mejia and
Individual Corporate Short-
Welbourne, 1988, 173). Group performance-based vs. vs.
Risk Aversion
vs.
vs.
pay can be further differentiated when looking at Group Division
Risk Taking
Long-term
Performance Performance Orientation
corporate vs. division performance. Gomez-Mejia
and Welbourne (1988, 177-178) describe the dilemma
as follows: ‘When utilizing only division perfor-
mance as a measuring stick to distribute rewards,
the corporation loses synergy and may find itself Figure 1 Impact of a Transnational Strategy on Pay
with less control over its business units than might Strategies and Underlying Basic Pay Decisions

122 European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

power distance. Furthermore, institutional influences 2003). In this paper, the arguments aim at identifying
such as different tax rates have an impact on their power and control relations inside the MNE, which
effectiveness (Bloom et al., 2002). are considered to influence strategic international
HRM decisions (Taylor et al., 1996) in addition to cul-
To sum up, firms need to take strategic decisions tural and institutional constraints. Headquarters try
regarding the extent to which they will use variable to reduce dependencies and to enhance their
pay elements and if so, establish the basis of these resource control by integrating stipulations of certain
elements. Figure 1 provides a summarising overview powerful subsidiaries in their strategic HRM, espe-
of different aspects outlined as relevant in the context cially in the context of pay strategies (Balkin and
of a transnational compensation strategy. Bannister, 1993).

In the course of increasing globalisation, subsidiaries


are getting more and more important for the compet-
A Resource Dependence Perspective itiveness of the whole MNE because they are grow-
ing in size and are developing own distinct
The preceding section has offered various examples resources (Tsai et al., 2006). In transnational organisa-
for the impact of country-specific determinants on tions this phenomenon becomes even more preva-
transnational pay systems. However, it has been sug- lent. Every unit within the transnational structure,
gested that the actual effect of these determinants is headquarters as well as subsidiaries, may operate
also influenced by resource dependencies within as a strategically important competence centre (Bart-
the organisation. While the external perspective lett and Ghoshal, 1986). For example, if a subsidiary
focuses on causal mechanisms that operate indepen- is the main contributor to the MNE’s profit or if a
dently from actors’ interests, resource dependence subsidiary is operating in a key growth market it
theory (Pfeffer and Salancik, 2003) suggests that at controls vital resources, which are central for the
times organisations respond differently to institu- maintenance and success of the MNE (Roth and
tional and cultural pressures (Goodrick and Salancik, O’Donnell, 1996).
1996). This paper adapts this focus aiming at analy-
sing the power relations between different units In the following discussion the units of analysis are
within the MNE and explaining the different kinds resource bundles and the focus is on resulting depen-
of responses by the pay strategy. dencies within the MNE. Those bundles of critical
resources usually would not be equally distributed
In common with institutional theory, resource over all local units of a transnational network. This
dependence theory (Pfeffer and Salancik, 2003) explains why subsidiaries or groups of employees
focuses on relationships between an organisation in critical positions may be more or less powerful
and its constituencies. It helps in analysing power in influencing important management decisions
relations in and between organisations and suggests (Tremblay et al., 2003) and may influence the balance
that crucial resources may affect strategic organisa- of transnational pay practices. Thus, power distribu-
tional behaviour. Pfeffer and Salancik (2003) argue tion within the MNE can explain local solutions that
that where resources are scarce or controlled by a are not solely caused by cultural or institutional dif-
few actors, those organisations which rely on obtain- ferences. This is graphically depicted in Figure 2.
ing resources become dependent on actors who pro-
vide those resources. The stronger the dependencies
(see also Emerson, 1962) the more power the focal
actor has in terms of influencing organisational Methodology
behaviour. Consequently, management tries to coop-
erate with these actors by integrating their stipula- Analysing a specific MNE from the above-outlined
tions in business strategies (Pfeffer and Salancik, perspective, it is suggested that the identified

GLOBAL STANDARDISATION
according to
MNE’s strategic
requirements

LOCALISATION
Control
according to cultural
of
and institutional
Critical Resources
environment
and
Power Distribution

Figure 2 Resource and Power Distributions as Determinants of a Transnational Pay Strategy

European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007 123
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

transnational pay strategy reflects the particular glo- pany-specific transnational compensation systems
bal business needs as well as the effects of specific may be explained.
resource dependencies and local constraints within
the subsidiaries of the MNE. These different determi- The case study has been selected following a theoret-
nants lead to a firm-specific puzzle of pay decisions. ical sampling logic (Pauwels and Matthyssens, 2004).
Key selection criteria included a transnational corpo-
As stated previously, empirical evidence with rate strategic orientation and a matching HRM
respect to transnational compensation systems is rare strategy including transnational compensation. Fur-
and thus the authors sought to shed light on this new thermore, important activities in highly different
research topic through an investigation of the mix institutional and cultural contexts were a precondi-
and outcomes of compensation in a particular tion for carrying out the case study. Limitations of
MNE. Therefore a single case study in a MNE has a single case study approach include that the results
been conducted as a specific organisational setting are only valid for the specific case (Strauss and Cor-
promises to help refining and stimulating ideas. bin, 1996) and that in contrast to multiple case stud-
The results can assist in generating new testable ies theory-driven variance and divergence is limited
propositions (Charmaz, 2000). Case studies are the or non-existent (Pauwels and Matthyssens, 2004).
preferred strategy with regard to ‘how‘ or ‘why‘
questions at multiple levels of analysis combined As the company name should not be disclosed the
with little control of investigators over events and MNE will be called Healthcare for the purpose of this
when a contemporary phenomenon is in the centre paper.
of attention (Yin, 2002). Data for the case study on
the MNE has been gathered through combined data
collection methods such as analysing firm-specific
documents as well as interviews. Internal firm docu-
Case: HR and Compensation Strategies of
ments, project manuals, internal company presenta-
tions and annual reports were analysed. These a European MNE
include facts about the company, the corporate strat-
egy, the HR strategy and the performance manage- Healthcare is a research-based pharmaceutical com-
ment system which includes transnational pany, headquartered in Europe, with more than 140
compensation policies and practices. Furthermore, subsidiaries inside and outside Europe, employing
in-depth structured interviews were conducted with more than 25,000 employees in 2005, net sales
three international experienced managers working amounting to more than € 5,000 m, and a net profit
for the HR department, among them the head of of more than € 900 m. The foreign subsidiaries have
HR. Specific questions about the compensation prac- high strategic importance as they generate more than
tices in the Japanese subsidiary were asked to the 70% of the profit. Strategically the most important
head of HR of the Japanese subsidiary by e-mail. This markets are Europe (net profit is around € 500 m),
type of triangulation was used to minimise the per- the American (net profit is around € 200 m) and Jap-
sonal perspective bias and enhance the validity of anese markets (net profit is around € 100 m). Com-
the data (Yin, 1981; Seale, 1999). Results have been paratively, the Brazilian market as an emerging
analysed, focussing mainly on measurement validity. market does not contribute the same amount of profit
In order to assure external validity, i.e, to guarantee – here the net profit is around € 40 m.
that respondents and researchers used the same
language and that the researchers correctly inter- Changes in the environment such as increasing costs
preted the documents, the case was proof-read for research and development and increasing
repeatedly by the head of HR. To ensure internal pressure on prices (cost containment by national
validity the three authors analysed the data indepen- authorities, generic competition) force innovative
dently from each other and compared and discussed pharmaceutical companies such as Healthcare to
their results. operate their key business processes globally and to
develop a multi-centred company in order to ensure
The aim of this case study is to illustrate the relation- an effective utilization of the distributed resources
ship between the transnational corporate strategy and fast market penetration. Corporate-wide R&D
and the HR strategy with a special emphasis on the processes, a concentration on a few production sites
global compensation system. Using the lens of Figure with worldwide supply responsibility and a fast pen-
1 the features of the corporate strategic orientation etration of the key markets lead to faster and cost
and the global compensation system are described effective development of innovative products,
and analysed. According to the theoretical perspec- reduced production costs, significant sales growth
tive of resource dependence theory applied in the and an increased profitability.
varying cultural and institutional contexts special
emphasis is given to critical resources associated In the past, Healthcare’s situation was characterised
with dependency relations in the MNE. The combi- by worldwide activities but mainly local business
nation of theoretical and empirical knowledge leads processes in the different subsidiaries (e.g., develop-
to the development of new ideas about how com- ment and production focusing on local/regional

124 European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

markets). Consequently, the HRM processes were and loss account the ‘My Unit‘ component is
adapted to country- or region-specific conditions replaced by an additional individual component,
and global standardisation was not a major issue. which accounts for 25% as well.
For example, managers and high potentials were 3. ‘Broader Context‘ component: this reflects the joint
recruited, selected, assessed, and compensated based responsibility for performance of a higher organi-
on different regional standards. sational level, i.e., the corporate level. The weight
of this component is 25%. The evaluation of goal
Considering the change in the competitive situation achievement on corporate level is based on the
in the pharmaceutical industry, which has induced degree of Corporate Goal achievement. Corporate
a change in Healthcare’s corporate strategy towards Goals are decided by the Board each year, the
a higher level of global standardisation, the firm leading parameter is corporate contribution
identified the need for changing the HR activities margin.
in order to better support its corporate strategy.
Within the context of this new strategic orientation
Healthcare has also implemented a standardised The ‘Broader Context‘ and the ‘My Unit‘ components
bonus system for all managers which is part of a glo- are leveraged. As a consequence, a goal achievement
bal performance management system. Healthcare of, e.g., 120% will lead to 200% pay out for this
intends to foster the performance culture in the com- component. However, a goal achievement of less
pany by means of such a global performance system than 100% will decrease the pay-out for the respec-
and to facilitate a common orientation of all tive component disproportionably. For every compo-
managers. nent a pay out is calculated, the sum of the
individual components is the total bonus a manager
The bonus system is characterised by a balance of receives.
corporate standards and local adaptations for cash-
related compensation. Fringe benefits are organised While this system has been designed to ensure
on a local or regional level. The most centralised worldwide consistency, some room for flexibility
compensation element is long-term incentives. As with and local adaptations remains. This is enabled via
many other companies Healthcare grants share currency considerations and through the definition of
options to its managers. The number of options the bonus potential. The success indicators for the
depends mostly on the layer to which a manager ‘My Unit’ and the ‘Broader Context’ components
belongs. Every layer is characterised by a possible are consolidated contribution margin and net sales
range of options. (deviation between plan and actual). Usually, the rel-
evant currency is Euro. But the strategic importance
With respect to base pay and short-term incentives of the markets in the US and Japan require an excep-
the situation is different. Global standards define tion to this rule. In these two markets the bonus of
an orientation for the level of total cash (fixed pay + the managers depends on the contribution margin
variable pay) to local or regional market standards. and net sales achievements in local currencies. This
This means that the total cash a manager receives avoids that managers suffer or gain from major
depends mainly on the compensation levels in the exchange rate changes.
country/region he or she is located. Corporate stan-
dards define the market standards and the basis for For every manager a bonus potential is defined. The
the calculation of the bonus – the bonus system. total bonus potential is allocated to the components
Thus, the pay level is defined according to local of the bonus system (25% to ‘Broader Context‘ and
standards considering Healthcare’s industry-specific ‘My Unit‘, 50% to ‘Individual‘). If the goal achieve-
positioning. ment in all components is 100% the pay out to the
manager would be exactly his or her bonus potential.
The bonus of managers at Healthcare is based on three The bonus potential is defined as a percentage of the
components: manager’s fixed pay and this percentage varies
according to management layer. For higher ranking
1. ‘Individual component‘: based on results of 6 to 10 managers the percentage is higher (total cash
individual objectives in the respective area of depends more on short-term performance) than for
responsibility. The weight of this component is mangers belonging to lower layers (proportion of
50%. fixed income is higher). Healthcare has decided to
2. ‘My Unit‘ component for Regions, Countries, Glo- base the percentage for bonus potential calculation
bal Business Units or Regional Business Units: not only on the management layers but to consider
reflects the performance of the organisational unit other factors as well, e.g., market needs or market
a manager is responsible for or working in. The significance. This takes into account that in some
weight of this component is 25%. The goal countries/regions the proportion of variable pay on
achievement is measured by deviation between manager’s total cash is higher than in other coun-
contribution margin and net sales goals and the tries/regions. Hence, the percentages for calculating
actual numbers. For headquarters’ functions the bonus potentials are defined as ranges and not
(e.g., controlling or HR), which have no profit as a single number. Consequently, for managers

European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007 125
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

belonging to the same layer the percentage of vari- The strategic change within Healthcare has led to a
able pay to total cash can be different. change in managerial pay, which clearly emphasises
global consistency. The firm has decided to deter-
mine the manager’s base pay according to local/
regional conditions and individual performance is
Discussion reflected in merit increase. For the performance-
based variable pay Healthcare has chosen a combina-
It has been outlined that due to the competitive sit- tion of individual and group performance (with cor-
uation in the pharmaceutical industry, Healthcare porate and group elements). Placing a high emphasis
had to redesign its cross border activities. While on performance-based pay reflects a risk-taking
the company has always been active in a high num- approach to global compensation clearly document-
ber of foreign markets, previously business pro- ing the performance orientation of the firm. These
cesses were mainly locally orientated. With respect aspects characterise the global compensation guide-
to the typology of international firms developed lines of Healthcare.
by Bartlett and Ghoshal (1986) this corresponds to
the typical case of a multinational firm. Changing As has been stated above, reasons for local adapta-
this towards a global orientation of business pro- tions rules may lie in the cultural and institutional
cesses means increasing global standardisation. environment. In the case of legal requirements, firms
Consequently, it can be stated that Healthcare is do not have a choice whether to adapt to the local con-
developing a transnational strategy now by globally ditions or not. For example, fringe benefits are deter-
integrating certain activities while leaving room for mined to a large extent by the legal environment.
local responsiveness. These developments in Health- Thus, here local rules must be followed. In the lan-
care’s cross border corporate strategy are shown in guage of new institutionalism this would be named
Figure 3. ‘coercive isomorphism’ (DiMaggio and Powell,
1983). However, if practices are not based on laws
This tendency is also reflected in the HR strategy. the situation is different. The use of the ranges for cal-
The overall goal of the new transnational HR solu- culating the bonus potential within the variable pay
tion is to strengthen an aligned performance orienta- system is due to cultural preferences. In the case of
tion and to support global coordination, which is high uncertainty avoidance, the bonus potential
essential for globally integrated business processes. would not be fully used while in countries character-
The transnational HR strategy has not been devel- ised by low uncertainty avoidance the contrary would
oped by the headquarters’ HR department itself but be the case. Here, the MNE can choose whether spe-
local HR representatives as well as managers from cific culture-bound practices are adapted or not.
different regions and business units have been
involved as well. Together with HR specialists and However, Healthcare’s transnational compensation
line managers from all over the world the HR depart- strategy includes further components that cannot
ment in the headquarters has analysed the business be explained solely by cultural and/or institutional
needs and important competencies needed by the adaptations. There are exceptions such as currency
managers. Then tools concerning compensation as rules, which do not follow the pattern of firm
well as other HR functions were developed in inter- external determinants. An explanation for these
national task forces. exceptions can be the above-discussed resource

High
c
Healthcare’s PAY STRATEGY
b as a result of political processes
Coordination between headquarters and subsidiaries
of company
processes
a GLOBAL STANDARDISATION LOCALISATION
according to according to cultural
MNE’s strategic and institutional
requirements environment
Low
Geographically Configuration Geographically Global Payment Rules Local Adaptation Rules
concentrated dispersed Fixed Pay Ranges within
Long-term incentives the bonus potential
Short-term incentives Fringe benefits
Basic pay decisions,
a Healthcare’s past situation e.g. Formula indicating the Local Exceptions
b Healthcare’s current situation importance of individual, group U.S. and Japanese currency
c Healthcare’s future situation and corporate performance bases for calculation of
short-term incentives

Figure 3 Recent Developments in the Internationali-


zation Strategy of Healthcare Figure 4 Healthcare’s Compensation Strategy

126 European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

dependence arguments. In the case of Healthcare, linked to the market size of subsidiaries. The bigger
exceptions for the currency base of the perfor- the portion of the subsidiaries’ turnover is, the more
mance-based pay elements have been decided for specific might be their role (Roccur, 1966; Roth and
the markets in the US and Japan. While one reason O’Donnell, 1996; Tremblay et al., 2003). It is also pos-
for this is that local labour markets underlie specific sible that foreign subsidiaries generate more profit
regulations it also becomes clear that these are mar- than the parent company. This is often the case for
kets of high strategic importance and consequently, so-called ‘born global companies‘ (Rennie, 1993;
represent critical resources for Healthcare. Zaby, 1999).

Figure 4 gives a summary of this particular puzzle of Another important feature of subsidiaries which may
pay practices at Healthcare which can be seen as a have an effect on HRM decisions is the competitive
result of political processes between headquarters situation in different local markets (Andersson and
and subsidiaries. Forsgren, 1995). If competition is intense because
the subsidiary is surrounded by one or more strong
local competitors, the MNE has to adapt to these
market-specific conditions in order to ensure com-
Framework Explaining the Balance in petitiveness (Tsai et al., 2006). For example, the sub-
sidiary managers need to develop appropriate
Transnational Compensation Strategies management skills and reward employees who pos-
sess these skills. A subsidiary would not be able to
The strategic importance of subsidiaries can be attract and retain successful managers if it offered
attributed to specific features. As mentioned before, lower wages than the market stipulates. Further-
a transnational network is composed of interdepen- more, specific market knowledge of managers in
dent competence centres which are all contributing terms of experiences with buyers and national insti-
to the competitiveness of the firm. According to tutions might also be an important advantage of a
Thompson (1967) such a situation in which every subsidiary strengthening their political position
unit renders a discrete contribution to the whole (Morris et al., 2006). The same is true for social rela-
and at the same time each unit is supported by the tions. Strong internal networks, i.e., relations to other
whole is characterised by a pooled interdependence. units, and external networks with, e.g., legal institu-
However, the kind of interdependency displayed tions, representing an intangible resource for particu-
depends on the specific distribution of critical lar subsidiaries might represent a strategic advantage
resources between units. Interdependencies can also as well (Burt, 1993) and thus, lead to important
be of a sequential (i.e., the output of one organisa- resource dependencies.
tional unit is the input for another) or reciprocal nat-
ure (i.e., mutual exchange of in- and outputs among
These examples show that MNE subsidiaries may be
organisational units) (Thompson, 1967). The consid-
of differing strategic importance within the MNE
eration of interdependencies is an important issue
network and consequently their influence on strate-
when analysing resource dependencies.
gic decisions may vary. From the comparative analy-
sis of the U.S. and Japanese subsidiaries of Healthcare
In the case of Healthcare, the US and the Japanese
as compared to other subsidiaries which are operat-
markets represent the main research centres of the
ing in smaller markets characterised by less compet-
company outside the headquarters. Thus, they are
itiveness and less strategic significance, it becomes
of major importance for a research-based pharma-
clear that the firm has adapted the pay strategy for
ceutical MNE and contribute largely to building
managers to the local cultural and institutional envi-
competitive advantage of the MNE. As they offer
ronment to a differing extent.
access to the latest knowledge in this area and com-
bine the knowledge and experiences of experts in
R&D they provide highly relevant strategic func- To sum up, there are in indicators that politically rel-
tion-specific skills. evant features of subsidiaries alter the extent to
which subsidiaries adapt HRM strategies, especially
In terms of sales both markets are characterised as global pay strategies to the respective cultural or
important by size. As outlined by Nohria and Gho- institutional context. The most important influencing
shal (1997) the size of the market a subsidiary is oper- factors found in the theoretical as well in the empir-
ating in might be a critical resource for a MNE. Thus, ical analysis of the Healthcare case study are summa-
the power position of a local entity within the busi- rised in Figure 5.
ness network might depend on the dimensions of
the local market. In some MNEs subsidiaries act in As these criteria are derived from one single case
larger local markets than the parent company. This study and selected literature the authors have
is also the case for Healthcare’s activities in the US included the dimension ‘others‘ into Figure 5. To
market. Thus, their success is of high strategic impor- develop a more encompassing and representative
tance for the effectiveness of the whole MNE. Fur- catalogue of criteria determining the strategic
thermore, the turnover and profit usually is closely importance of a subsidiary in a specific cultural

European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007 127
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

GLOBAL STANDARDISATION
according to
MNE’s strategic
requirements

LOCALISATION
according to cultural
CONTROL and institutional
OF environment
CRITICAL RESOURCES
INCLUDING

Strategically important function-specific


skills (e.g. R&D)
Market size (e.g. sales, potential customers)
Market competitiveness
Management skills (e.g. specific market skills)
Others

Figure 5 Framework Explaining Transnational Compensation Strategies

and institutional context from a resource dependence


perspective, further research in this area is needed.
Independent Variables: Dependent Variable:
The framework depicted in Figure 5 is informed by Features of local entities Transnational compensation strategy
influencing resource dependencies within the local entity
strategic management approaches, cultural and insti-
tutional perspectives as well as resource dependence Strategic importance of function
function-specific skills
theory. It might build a novel theoretical basis for the
development of testable hypotheses, which may Extent to which localised
Market Size
guide future research. It suggests that the strategic elements are included
importance of a subsidiary evaluated by analysing in the transnational
strategically important function-specific skills (here: Market Competitiveness compensation strategy
R&D), market size, market competitiveness, manage-
ment skills and specific market knowledge leads to Strategic importance
of management skills
resource dependencies and thus, to a differing extent
of empowerment of the local management possibly
involving concessions in the global standardisation
of the pay strategy. Thus, examples for propositions
Figure 6 The Impact of Critical Resources on the
derived from the framework would include the Extent to which Localised Elements are Included in
following: the Transnational Compensation Strategy

Proposition 1: Strategically important function-specific


ing the appropriate methodology need to be
skills in a foreign subsidiary lead to more localised ele-
addressed.
ments within the transnational compensation strategy.
Proposition 2: The control of an important market size by
a foreign subsidiary leads to more localised elements
within the transnational compensation strategy. Conclusion
Proposition 3: Success in a highly competitive market of a
foreign subsidiary leads to more localised elements within
the transnational compensation strategy. An appropriate balance of transnational pay strate-
Proposition 4: Strategically important management skills gies is crucial for the implementation of transnational
in a foreign subsidiary lead to more localised elements business strategies and thus, for the competitiveness
within the transnational compensation strategy. of MNEs. With this in mind, theoretical and empiri-
cal implications are drawn with respect to the expla-
nation of this balance between local pay practices
The propositions are summarised in Figure 6. The and global compensation standards firstly on the
analysis would among others include a regression basis of cultural and institutional determinants. This
analysis aiming at giving empirical evidence about analysis has been extended by applying a resource
the importance of the identified critical resources dependence perspective (Pfeffer and Salancik, 2003)
and their impact on the balance between global stan- which enables the integration of political influences
dardisation and localisation of transnational com- of different network units in the analysis of transna-
pensation strategies with respect to selected tional pay practices. Significant relevant features of
organisational units. However, the challenges of subsidiaries have been identified that cause the
operationalising the variables of interest and choos- extent to which subsidiaries adapt HRM practices,

128 European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007
STRATEGIC ISSUES AND LOCAL CONSTRAINTS IN TRANSNATIONAL COMPENSATION STRATEGIES

especially global pay strategies to the respective cul- comparing typical management structures in different coun-
tural or institutional context. The resource depen- tries. Examples of these differences are the relatively narrow
wage differentials between top and lower-level employees, e.g.,
dence perspective was found to offer systematic in German firms (Jones, 2005) compared to the situation in the
explanations for other significant influences on inter- U.S., where the average CEO salary in 1996 was 210 times that
national HRM decisions and can contribute to the of the average industrial worker (Murphy, 1999).
understanding of selected balances between global 3. In their analysis of studies in the field of compensation research
standardisation and local variations of transnational Gomez-Mejia and Welbourne (1988) differentiate between
varieties of basic dimensions to be considered when taking
pay practices. decisions related to compensation. Examples for their basic
dimensions are: job-based vs. skill-based pay, individual
The suggested theory-based framework provides a performance vs. group performance based pay, short-term vs.
conceptualisation of the influence of resource depen- long-term orientation, performance vs. seniority orientation,
risk aversion vs. risk taking, corporate vs. division performance,
dencies in transnational firms and summarises
internal vs. external equity, hierarchical vs. egalitarian orienta-
important sources of dependence relations that can tion, qualitative vs. quantitative performance measures, and
be used also for the analysis of other HRM functions. internal vs. external equity.
In the same way solutions concerning recruitment 4. However, recently performance-based managers’ pay has
and selection as well as training and development become widespread, being used especially as an incentive and
motivational device (Armstrong and Murlis, 1991; Lazear, 2000).
can be discussed (see also Taylor et al., 1996). As 5. However, this distinction cannot only be made according to
the paper mainly focuses on the extent to which sub- country-specific cultural values but also with respect to indus-
sidiary stipulations have an impact on strategic solu- try-specific feature, e.g., the firms belonging to high-tech
tions it might also provide the basis for analysing industries or the so-called new economy have seen more risk
organisational behaviour in other functions such as taking managers than traditional firms (Gomez-Mejia and
Welbourne, 1988; Gomez-Mejia and Welbourne, 1991).
marketing or procurement. These aspects represent
relevant topics for future research. With respect to
the methodological approach to further investiga-
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MARION FESTING, SUSANNE ROYER,


ESCP-EAP European International Institute of
School of Management, Management Chair of
Chair of Human Resource Business Administration,
Management and Inter- esp. Strategic and Interna-
cultural Leadership, Heu- tional Management, Uni-
bnerweg 6, 14059 Berlin, versity of Flensburg,
Germany. E-mail: mar- Munketoft 3, 24937 Flens-
ion.festing@escp-eap.de burg, Germany. E-mail:
royer@uni-flensburg.de
Marion Festing is Profes-
sor of Human Resource Susanne Royer is a Profes-
Management and Inter- sor of Strategic and Inter-
cultural Leadership at the Berlin campus of ESCP-EAP national Management and a Director of the
European School of Management in Germany. She International Institute of Management at the University
received her PhD from the Faculty of Business of Flensburg, Germany. Susanne Royer is also Adjunct
Administration and Economics of the University of Professor at the Queensland University of Technology,
Paderborn, Germany. Her research interests include Brisbane, Australia. She received her PhD from the
international human resources management with spe- Faculty of Business Administration and Economics of
cial emphasis on strategies, careers and compensation the University of Paderborn, Germany. Her research
issues in differing institutional and cultural contexts. interests include strategic alliances, changing forms of
value net organisation, as well as strategic issues in
industrial relations.
JUDITH EIDEMS,
ESCP-EAP European
School of Management,
Chair of Human Resource
Management and Inter-
cultural Leadership, Heu-
bnerweg 6, 14059 Berlin,
Germany. E-mail: judi-
th.eidems@escp-eap.de

Judith Eidems is Research


Assistant and Doctoral
Candidate at the Chair of
Human Resource Management and Intercultural
Leadership at the Berlin campus of ESCP-EAP Euro-
pean School of Management in Germany. Her research
interests lie in the field of international HR strategies
as well as global compensation.

European Management Journal Vol. 25, No. 2, pp. 118–131, April 2007 131

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