Professional Documents
Culture Documents
Operations
Management
Course Description
Course Objective
Magzines:
Automark (Monthly) at http://www.pak_auto.com
Databases:
http://www.managementhelp.org
http://www.ehow.com/operations-management/
http://www.mhhe.com/omc
http://www.operationsmanagement.net/
Logistics Association of Australia: _http://www.laa.asn.au/
COURSE OUTLINE
Working programme for 3rd Semester
Week 1 Ch: 1 Operations As a Competitive Weapon
Defining Processes.
What is operations management?
The value chain
Trends in operations management
Decision making
Preparation & reading • Break-even analysis
• Preference matrix
• Decision theory
• Decision tree
Assignment:
Week 2 Ch: 2 Operations Strategy
What is operations strategy?
Developing operations strategy
• Corporate strategy
• Market analysis
Preparation & reading
• Competitive priorities and competitive capabilities
• New product/service development process
case study:
Week 3 Ch: 3 Project Management & Ch:4 Process Strategy
Preparation & reading What is project management?
Defining and organizing projects
Planning projects
Article:
Week 4 Ch: 3 Project Management & Ch:4 Process Strategy
Monitoring and controlling projects
Problems solving
What is process strategy?
Preparation & reading Major process decisions
Process structure in services
Article:
Week 5 Ch:4 Process strategy & Ch:5 Process Performance & Quality
Process structure in manufacturing
Strategic fit
Strategies for change
Preparation & reading
Costs of poor process performance & quality
Case study:
Week 6 Ch:6 Process Performance & Quality
Total quality management
Statistical process control
Six sigma
Preparation & reading
International quality documentation standards
Articles:
Week 7 Ch:7 Constraints Management
Constraint & theory of constraints
Identification and management of bottlenecks
Capacity planning
Preparation & reading Capacity timing & sizing strategies
Systematic approach for capacity decisions
Assignment:
Week 8 Ch:7 Constraints Management
Waiting lines
Preparation/Reading Problem solving
Article:
Week 10 Ch:10 Lean System
Characteristics of lean system for services & manufacturing
Continuous improvement & lean system
The kanban system
Preparation & reading
JIT
Article:
Week 11 Ch:10 Supply Chain Strategy
Preparation & reading Supply chain management & supply chain strategy
Supply chains for services & manufacturing
The customer relationship process
Case study:
Week 12 Ch:10 Supply Chain Strategy
The order fulfilment process
Supplier relationship process
Preparation & reading Supply chain strategies
Case study:
Week 14 Ch: 12 Inventory Management
Inventory management
Inventory basics
Economic order quantity
Preparation & reading Inventory control systems
Special inventory models
Article:
Week 15 Ch: 13 Forecasting & Ch: 15 Resource Planning
What is forecasting?
Designing the forecasting system
Forecasting methods
Preparation & reading Resource planning
Resource planning & control systems for manufacturers
Article:
WISHING YOU A VERY KNOWLEDGEABLE SEMESTER.
GRADING