Professional Documents
Culture Documents
International Guide
2010/2011
International Office
Dear students and PhD researchers,
We are very happy to welcome you to TU Delft, and take pride in the fact that
you have chosen to study and carry out research at our university. We firmly be-
lieve you have made the right choice, not only for your educational and research
ambitions, but for the rich and rewarding experiences that await you here.
At TU Delft we take an international approach to research. We aim to find so-
lutions to the problems facing society, now and in the future. In the 21st century,
these problems centre on sustainability. How can we sustain an ever growing
global population in a world where resources are becoming limited and harder
to access? How can we stimulate economic growth in developing countries while
limiting damage to the environment? We believe that health, energy, the environ-
ment and infrastructures & mobility are today’s major social issues. That’s why
TU Delft puts particular emphasis on these four research domains. We need you
to help find solutions to these global issues; together we can work to build a
more sustainable society. As an MSc student or PhD researcher, you are therefore
a valuable addition to our scientific community.
We have plenty to offer you in return. At TU Delft, we provide a first-class
scientific environment with outstanding research facilities and excellent educa-
tion. Our university buildings are situated around the Mekelpark, the green heart
of a dynamic campus. Just beyond the university district, you will find the lovely
historic centre of Delft: a beautiful and prosperous city, where you can enjoy a
rich cultural and social life in attractive and atmospheric surroundings.
I realise that it is a big step to leave your home country and embark on a
study programme abroad. No doubt, there will come a time when you will miss
your own familiar surroundings and the people you love. So, in addition to study-
ing, I advise you to take the opportunity to enjoy student life. Making time for
sports, culture and friends will help you create your own temporary home here in
the Netherlands. We will do our very best to help you build this new life. Things
here might be different from what you are used to. The aim of this handbook
is to provide useful and accurate information on the many facets of your study
adventure abroad. Naturally, our staff and fellow students are ready and willing
to assist you further. I wish you a rewarding time here at TU Delft; it is sure to be
an experience you will never forget.
3. Studying at TU Delft 27
3.1 Academic calendar 2009/2010 28
3.2 Regulations 31
3.3 TU Delft facilities 31
3.4 Activities for international students 34
3.5 Student societies 35
3.6 Visa & residence permits 35
3.7 Health and liability insurance 36
3.8 Accommodation 37
4. BSc students 39
4.1 Definition and programme structure 41
4.2 Registration 41
4.3 Health and liability insurance 41
4.4 Accommodation 42
5. MSc students 43
5.1 Definition and programme structure 45
5.2 Introduction Week 45
5.3 Registration at TU Delft 46
5.4 Health and liability insurance 46
5.5 Accommodation 46
5.6 Bank account 47
7. PhD researchers 57
7.1 Definition and programme structure 59
7.2 Finding a PhD position 59
7.3 Visa and work permit 59
7.4 Accommodation 60
7.5 Further Information 60
8. Living in Delft 61
8.1 Student associations 63
8.2 Student chaplaincy 72
8.3 Mosques 73
8.4 Medical care 74
8.5 Money 76
8.6 Shopping 77
8.7 Postal services 80
8.8 Phone 81
8.9 Electricity 82
12.Index 105
The TU Delft is part of the IDEA League - a strategic alliance of five major
European universities of technology:
• Imperial College London
• Delft University of Technology
• ETH (Eidgenössische Technische Hochschule) Zurich
• ParisTech (Paris Institute of Technology)
• RWTH (Rheinisch-Westfälische Technische Hochschule) Aachen.
These respected institutions of technical learning work closely together to
strengthen the group and establish research collaborations to address the
scientific and technological needs of Europe and the rest of the world. To
carry this forward, technologies and themes have been identified in a num-
ber of domains of science and engineering. These are supported by world-
class science in each of the institutions. The ambition is pre-eminence in
European technical education at tertiary level by combining capability and
knowledge resources in research, education and innovation. Students have
the freedom to move between partner universities and may, in the near
future, be eligible for a diploma supplement awarded by the IDEA League.
For more information: www.idealeague.org.
The university also has institutional partnerships with more than thirty
leading universities across the world, enabling students and researchers to
increase their international experience through cooperation and exchange.
In addition to these university-wide agreements, individual faculties also
have numerous cooperative agreements with partner institutions abroad.
History of TU Delft
Although the university has only existed under its current name since 1986,
it has been providing technical education for 170 years.
On 8 January 1842, King Willem II founded the ’Royal Academy for the
education of civilian engineers, to serve nation and industry, and of ap-
prentices for trade’. An Act passed on 2 May 1863 imposed regulations on
technical education, as well as bringing it under the influence of the rules
applying to secondary education. On20 June 1864, a Royal Decree was is-
sued, ordering that the Royal Academy in Delft be disbanded to make way
for a new Polytechnic School. This school went on to educate architects and
engineers in civil engineering, shipbuilding, mechanical engineering and
mining. On 22 May 1905, an Act was passed acknowledging the academic
level of the school’s technical education: it became an Institute of Technol-
ogy (Technische Hogeschool).
It was the Act that took effect on 1 September 1986 that officially
renamed the Institute of Technology and gave birth to Delft University of
Technology, now commonly known as TU Delft.
1.4
Cultural background
Personal relations Dutch style
When living in the Netherlands, you will discover many habits which you
will identify as typically Dutch, and may be rather different to what you are
used to. When living abroad, such challenges come with the territory. Find-
ing out more about Dutch customs and habits is not only interesting and
sometimes amusing, but it also helps you to better understand the Dutch
people around you.
You will soon notice that Dutch people can be very direct in their man-
ner of speaking. They tend not to ‘beat around the bush’ or be particularly
diplomatic: Dutch people tend to just say what they think! They are also
not afraid to criticise others. It helps to remember that, in most cases, this
directness is not intended to offend.
The Dutch are also known for their punctuality. Appointments and
schedules are taken seriously in the Netherlands. Arriving more than 15
minutes after the agreed time is considered rude and too late.
Dutch climate
The country’s maritime climate is mild. The temperature varies between
five and fifteen degrees Celsius in the spring and autumn, and between fif-
teen and thirty degrees during the summer. The weather is changeable but
moderate. Rare icy conditions in the winter are the sign for thousands of
Dutch people to put on warm clothing and go skating on the country’s many
lakes, rivers and canals. Rain is one of the characteristics of Dutch weather.
The yearly rainfall is about 750 mm.
‘you’. The polite form is ‘u’ and the informal form is ‘je’ or ‘jij’ (note that ‘j’
in Dutch is pronounced like ‘y’ in English). Here is a list of some basic words
and phrases that might come in handy:
HBO degree programmes are geared towards more technical and practi-
cal skills in the various trades. Students are prepared for more practical
careers, developing both theoretical knowledge and the skills needed to
apply that knowledge.
There are thirteen universities in the Netherlands, all largely funded by
the state. These can again be subdivided according to study programmes
and founding philosophy. Nine universities provide a wide range of courses
on subjects such as economics, law, behaviour and society, the natural
sciences and health. There is one Open University, and three universities
specialise in engineering and technology.
• Delft University of Technology
• University of Twente
• Eindhoven University of Technology
These three universities have formed a strategic alliance, called the 3TU
Federation.
The higher education system in the Netherlands is based on a three-tier
degree system, consisting of Bachelor’s, Master’s and PhD degree pro-
grammes. Most university students conclude their academic careers with
a Master’s degree. However, there are many possibilities for further study.
Graduates can go on to postgraduate course such as teacher training or
can pursue academic and scientific research by choosing to do a doctorate
degree programme (PhD).
2.3
Teaching methods and cultural differences
Student-staff relations
You will soon notice that Dutch people can be very direct in their manner
of speaking. They are also not afraid to criticise others. This assertiveness
and directness is not limited to interpersonal relationships outside TU Delft.
In student-staff relationships too, the Dutch tend to find that being honest
and open is far more constructive than keeping quiet or being indirect in
order to keep the peace. If you know how to deal with this openness, it
can result in clearer communication with others, both inside and outside
TU Delft. It helps to remember that, in most cases, this directness is not
intended to offend.
Student-staff relations are typically less formal than in most non-West-
ern countries. For example, students often call members of staff by their
first name, professors as well as lecturers. This may seem a bit strange
or even inappropriate to you, but it is not an expression of disrespect. In
the Netherlands, people feel that respect is something you earn based on
Students’ Charter
The Students’ Charter describes all the rights and duties of students and TU Delft.
It contains information on matters such as on TU Delft student funding, enrolment
issues and protection of rights.
Website: www.regulations.tudelft.nl.
your actions and your character; it does not stem automatically from your
wealth, your position or the size of your car. However, this informality does
not mean that lecturers and professors expect to have social contact with
their students outside the university; it is a purely professional working
relationship. Members of staff do not expect to be offered gifts of any sort.
A lecturer is required to assess his or her students impartially, and anyone
accepting a gift from a student may be seen as compromising his or her
integrity.
Communication
Being an engineering student means that you are expected to analyse
evidence and information relevant to an issue, evaluate it critically, draw
your own conclusions, and present your ideas in a logical fashion. Lecturers
will often ask your opinion, and expect you to be able to explain how you
have reflected on a certain problem, rather than just reproducing what the
book says, or what an author has written on a certain subject. Try not to be
afraid to answer questions; a lecturer will attach great value to someone
voicing his/her ideas on the subject under discussion.
You should not see arguing or discussing a point as being disrespectful
to a lecturer. In the Dutch education system, active participation in discus-
sions with fellow students and lecturers is appreciated and expected. In
some cultures this may be regarded as disrespectful or rude, but in Dutch
education it is part of academic life.
Towards the end of your programme at TU Delft, you will cooperate
more closely with a member of academic staff responsible for supervising
your research project. This project may take the form of an assignment for
a company. Your supervisor will advise you both on your research itself and
on your contact with the company and the relevant procedures.
Teaching methods
Lectures
Lectures usually last two hours and are attended by a large number of
students. Due to the size of the audience, the lecturer has little personal
interaction with the students. Lectures are often based on literature which
is compiled in ‘readers’.
Tutorials
During a tutorial, up to 20 students work on exercise material under the
guidance of a lecturer or an assistant. Students can ask questions when-
ever they need to.
Project education
Project education is mainly aimed at developing students’ problem-solving
and cooperation skills. Students work together in small groups (2-10
students) on solving real-life engineering problems. In doing so, students
get the opportunity to learn how to handle problems in a real-life context.
By working in a project group, students also learn how to make group deci-
sions and how to deal with the many different points of view within a group.
Independent study
As a student, you are also expected to study individually, at home, at your
faculty or at the University Library.
Board of Studies
Each degree programme has a Board of Studies, which discusses all
education-related matters. The board comprises students, lecturers and
managers. They have the power to advise on the Course and Examination
Regulations and the details of the curriculum. The best way to contact the
Board of Studies is through the student society’s teaching office or the
Director of Studies.
Punctuality
Appointments and schedules are taken seriously in the Netherlands. Arriving
more than 15 minutes after the agreed time is considered rude and too late. Be-
ing late for a scheduled appointment with a member of staff, even by less than 15
minutes, will not be appreciated. If you are late, you should certainly apologise.
2.4
Study problems
If you are having difficulties understanding part of your course or complet-
ing assignments, there are several things you can do. One is to discuss the
issue with fellow students. In tutorials and sometimes in lectures, you are
encouraged to ask questions and in most cases you are expected to direct
your questions to the lecturer in front of all other students. If you would
rather talk to the lecturer in private, find out when he or she is available
to see students, and go to see him or her. Most lecturers have consultation
hours during which they receive individual students and if necessary they
are also prepared to make an appointment to see students outside these
hours. Consultation hours are usually posted on a lecturer’s door or on the
general bulletin board in the hall of your faculty.
When you arrive at TU Delft, you will receive a Faculty Guide from your
faculty coordinator. This booklet will provide more information on academic
counselling. If you have any questions about your study programme before
your arrival at TU Delft, you can contact the faculty MSc coordinator.
Student psychologists
The student psychologists at S&CS offer a variety of workshops and training
courses to help you study more effectively. Studying efficiently is simply
a matter of technique. If you are experiencing problems that prevent you
from leading a successful and enjoyable student life, we can also provide
you with personal counselling.
Situations that you can talk to a university psychologist about include
trouble concentrating on your studies, doubts about whether you are clever
enough, or an inability to motivate yourself to study. They can also help if
you simply feel uncomfortable in your surroundings or if you want to get
something off your chest to someone who is willing to listen! The univer-
sity psychologists can help you cope with personal problems and provide
instructions and training to help you study.
Smartstudie website
The website www.smartstudie.nl features details of all the services on offer
at S&CS, including:
• Workshops and training courses: an informative overview of what’s on
offer;
• Personal consultation: if you no longer believe in your own abilities;
• Study Buddy Project: students offer support to fellow students with
physical, psychological or study problems;
• Useful links: details of other informative websites if you want to find
out more or get started yourself.
Student Ombudsman
If you have a complaint about TU Delft, the faculty or staff members, you
should first try to solve the problem yourself, if necessary with the help of
the academic counsellors or your faculty. If this does not provide a solution,
you can appeal to the Student Ombudsman, who will do what he can to
help.
Walk-in consultation
University student counsellors: Tuesdays from 11.30 – 12.30
Student psychologists: Tuesdays and Thursdays from 11.30 – 12.30
2.5
The Career Centre
Do you want to know where to start looking for a job? Perhaps you want
to find out what extra skills you will need or you are looking to track down
specific career opportunities? Whatever your situation, the Career Centre
is here to help you think about your options, learn about different careers,
find a job, take the next step in your studies or figure out the best way to
take some time out.
Information Centre
In our office at the Education & Student Affairs building, Jaffalaan 9a, there
are books, magazines, and brochures available on subjects such as careers,
international opportunities and other market trends.
Drop in!
Every week we have drop-in hours for career questions on Tuesdays, Thurs-
days and Fridays.
All drop-in hours are from 11.30 till 12.30 at Jaffalaan 9a (E&SA building).
Individual consultation
If you can’t make it to a drop-in hour or if you have specific questions and
want more personalised advice, why not make an appointment to talk to
one of our careers counsellors?
Contact
Career Centre
Jaffalaan 9a (entrance on Mekelweg)
2628 BX Delft
T +31 (0)15 27 88004
E careercentre@tudelft.nl / Skype: TUDcareers
Opening hours: Mon-Fri 09.00 – 17.00
http://careercentre.tudelft.nl
Facebook: TU Delft Career Centre
Workshops
The University student counsellors organise many career orientation work-
shops for students throughout the year. For more information about the
workshops, please visit www.smartstudie.nl.
Student societies
The student societies organise career-related activities throughout the
year, such as company visits and company presentations at the faculty.
First semester
July 2010 1 25
August 2 9 16 23 30
Start of classes
September 6 13 20 27
October 4 11 18 25
18 - 22 Oct 25 - 29 Oct
No classes Exams
November 1 8 15 22 29
December 6 13 20 27
25 - 26 Dec 1 Jan
Christmas* New Year’s
Day*
January 3 10 17 24 31
2011
3 - 7 Jan 10 – 14 Jan 17 – 21 Jan 24 – 28 Jan Start of classes
Classes No classes Exams Exams
Second semester
February 7 14 21 28
March 7 14 21 28
28 Mar – 1 apr
No classes
April 4 11 18 25
30 Apr
Queen’s
Birthday*
May 2 9 16 23 30
5 May 2 Jun
Liberation Day* Ascension Day*
June 6 13 20 27
13 Jun
Pentecost*
July 4 11 18 25
August 1 8 15 22 29
22 – 26 Aug
Resits
No-smoking rule
Smoking is prohibited in all TU Delft buildings except in designated smok-
ing areas. The Executive Board has requested the Deans of the faculties
to ensure that the no-smoking rule is strictly enforced.
3.3
TU Delft facilities
TU Delft Library
The central TU Delft Library is a hub of technical and scientific informa-
tion in the Netherlands. It is also a magnificent piece of architecture. The
collection comprises books, periodicals, conference proceedings, reports,
standards and reference works. Some university faculties also have their
own libraries with collections aimed at their own research. Books which
are not in stock can be obtained on loan from other university libraries.
The library catalogue can be accessed digitally via www.library.
tudelft.nl. It is also possible to request books and other media from the
collection. ‘Ask your library’ (https://askyourlibrary.tudelft.nl) is the
virtual reference service of the TU Delft Library. The staff will be happy
to help you by e-mail, chat or phone. Study rooms are available for staff
and students, many equipped with PCs and internet. You can reserve a
study room at the reception desk with your student ID or university card.
There are also 1,000 study places, some equipped with PCs, for which no
TU Delft Library reservation is needed.
Prometheusplein 1
2628 ZC Delft Library membership
T +31 (0)15 27 85678 Everyone is welcome to use the facilities that are open to the public, such
www.library.tudelft.nl as information searches, reference works and periodicals.
More information
For more information about the TU Delft Library contact customer service:
e-mail: library@tudelft.nl, telephone: +31 (0)15 27 85678.
More information
For more information about TU Delft Library contact the customer service
department: e-mail: library@tudelft.nl, telephone: +31 (0)15 27 85678
OpenCourseWare (OCW)
Delft University of Technology has joined the OpenCourseWare Consortium
in offering the world free access to certain course content online. TU Delft
OCW seeks to make full use of the potential of the internet to overcome
the borders and physical distance which form obstacles to the instanta-
neous exchange of knowledge and new ideas. Unlike distance learning
programmes that charge tuition fees, provide formal instruction and limit
participation, OpenCourseWare offers all these course materials free of
charge to everyone who has online access.
http://ocw.tudelft.nl/
iTunes
TU Delft is one of the first universities in the Netherlands to be present on
iTunes U. This programme allows you to download and synchronise lectures
and infomercials from TU Delft to your iPod or iPhone, giving you constant
access to knowledge wherever you are. The range of information initially
available will include lectures on Civil Engineering & Water, Architecture,
Electrical Engineering and Aerospace Engineering. Over the coming months
we will continue to add new courses. TU Delft’s ultimate aim is to have a
system in place where lectures are captured automatically for instant publi-
cation on iTunes U.
www.apple.com/education/itunes-u/
one academic year (September to August) and enables you to make use
of all facilities at the centre. You can also join any of the available sports
programmes (see www.snc.tudelft.nl for the available programmes and
enrolment periods). For some sports, like swimming and squash, there are
no facilities at the sports centre, but the sportkaart gives you access to
specific facilities elsewhere in Delft at reduced rates. Of course, you are
also welcome to join any of the 40 sports clubs (see www.snc.tudelft.nl for
a full list and how to join) that practise and play competition matches at the
sports centre.
The culture centre offers you the possibility to develop your skills in
various cultural activities such as photography, painting, and sculpting.
Musical instruments are available, as well as a recording studio, an art
studio, a rehearsal studio, a darkroom and dance studio. The main hall
is suitable for small plays and concerts. You can obtain access to these
facilities by purchasing a card for the facility you wish to use. On average
these cards cost €65 per year (for details see www.snc.tudelft.nl). You can
follow courses in any instrument given by qualified instructors (prices vary
depending on length and level of the course, see website for details). You
can also join a band that practises weekly.
The Sport Centre and Culture Centre are also an ideal place for leisure
and social activities. A place where students can unwind during parties,
shows, and musical and theatre productions. The modern Sports Cafe offers
a wide range of food and drinks from early hours to late at night. For more
information surf to the website www.snc.tudelft.nl.
‘Studium Generale’
Since 1946 all universities in the Netherlands have had their own Studium
Generale (or general studies programme) to extend the general knowledge
of students, staff and others interested by means of freely accessible
Studium Generale programmes on culture, technology, society and science. In addition
Jaffalaan 5 to lectures, exhibitions and workshops (some of which are in English),
2628 BX Delft Studium Generale works with themes that change on a regular basis. Most
T +31 (0)15 27 85235 programmes are free for all participants. The workshops request a small
www.sg.tudelft.nl contribution. The current programme can be found on www.sg.tudelft.nl.
3.4
Activities for international students
TU Delft organises a range of activities for internationals student during the
academic year to help make their time in Delft truly memorable. The online
community for international students, www.ourcommunity.tudelft.nl, lists
and promotes activities especially for international students. On this web
page, you can also find background information and photos of past events.
Information on other activities throughout the year can be found on
Blackboard, a virtual learning environment that you will become familiar
with soon after your arrival.
Introduction Week
TU Delft welcomes new international MSc students with an introduction
programme which features all kinds of activities from finding out about
how TU Delft is organised and exploring the city of Delft and its environs to
language classes, learning about Dutch culture and much more! Read more
in Chapter 5.5.
Excursions
The International Office organises several excursions during the aca-
demic year to visit some of the Netherlands’ leading attractions. Examples
include:
• the Delta Works, a major civil engineering project designed to protect
the province of Zeeland from the sea;
• the Keukenhof, a park with millions of tulips, hyacinths and daffodils in
full bloom;
• Amsterdam, including a visit to one of its famous museums (e.g. Van
Gogh, Rijksmuseum) and a canal cruise.
Friday Nights
Every Friday evening, an international student night is organised at the
Culture Centre for and by TU Delft’s international students. At these Friday
Night events, you get the chance to meet each other and learn more about
each other’s countries and cultures. Past events include a Persian New
Year’s celebration, cheese tasting, Indian Holi festival, Chinese New Year,
Turkish Delight and a lecture on famous graphic artist Escher.
3.6
Visa & residence permits
Visa (MVV)
Nationals from the European Union (EU) and European Free Trade
Organisation (EFTA) countries and nationals from the USA., Australia, New
Zealand, Canada, Japan and South Korea do not require a visa to enter the
Netherlands. If you have a different nationality and you want to stay more
than three months, you need a special visa called an ‘MVV’. TU Delft helps
students with their visa application with the help of a fast-track student
procedure. When you are admitted to TU Delft, the International Office will
inform you about the visa procedure. For general information on the visa
procedure go to
www.nuffic.nl/international-students.
Residence permit
All students (EU and non-EU) staying longer than four months in the coun-
try need to register as a resident at the local municipality. The International
Office will make an application on your behalf on the day of your registra-
tion.
General information on applying for a residence permit is to be found
on www.nuffic.nl/international-students. Exchange students can also view
www.tudelft.nl/exchange for a detailed description of visa and residence
permit application procedures.
Tuberculosis examination
When you apply for your residence permit, you will have to undergo a medi-
cal examination for TB. Read more in Chapter 8.4: Medical care.
3.7
Health and liability insurance
In principle everyone who lives in the Netherlands must have health insur-
ance. There are differences in the way these rules apply depending on the
person’s country of origin (EU or non-EU). Whether you work or receive a
salary as a PhD researcher is also relevant. See details below.
Non-EU students
The Dutch Immigration and Naturalisation service (IND) will check to make
sure that your insurance coverage meets Dutch standards.
All students are obliged to take out the Insurance Passport for Students
(IPS) Health and Liability insurance arranged for you by TU Delft. The
insurance premium is currently €36.50 per month (April 2010). You will
receive your insurance policy from the International Office upon arrival at
TU Delft.
Please note:
The IPS insurance does not cover the costs of treatment for existing dis-
eases and illnesses which could have been treated in your home country,
prior to moving to the Netherlands. Nor does it cover the costs of hospital
treatment if it is medically justifiable to postpone treatment until you return
to your home country. This insurance policy also does not cover pregnancy
treatment, if the pregnancy began prior to your arrival in the Netherlands.
For more information on insurance and conditions, please check the IPS
website: www.ips-lippmann.com.
Students above the age of 30 normally fall under the legally obliged
basic health insurance for Dutch inhabitants. Since their stay is temporary,
they are, by way of exception, allowed to be covered under the IPS student
insurance for a maximum of 3 years. The IPS insurance costs less than half
the basic health insurance. To be eligible, students must declare that they
are staying in the Netherlands for the length of their study programme (up
to a maximum of 3 years) and that they will return to their home country
upon completion of their studies. The form required will be handed to them
upon arrival or can be requested at the International Office.
EU students
If your health insurance in your home country in the EU also covers you
abroad, you can obtain a European Health Insurance Card before your trip
to the Netherlands. Please ensure that this covers your whole stay in the
Netherlands. If your European Health Insurance Card is only valid for an
initial part of your stay, then you must either renew your EU health card or
take out IPS insurance for the period after your EU health card expires.
If you are unable to use the EU health card, you are obliged to take
out a health insurance policy. We recommend IPS Health and Liability
insurance. Please visit their website www.ips-lippmann.com for more
information about the insurance and conditions.
3.8
Accommodation
TU Delft offers foreign students and guests accommodation in Delft. This
is a major challenge every year. The university is constantly looking to
increase the number and type (or size) of accommodation available. In the
coming years TU Delft will be building on campus. Housing is allocated on a
first-come, first-served basis. Unfortunately there is no guarantee that you
will receive housing through TU Delft.
For accommodation TU Delft works together with DUWO housing
agency. TU Delft has a contract with DUWO to reserve some 1,400 units for
4.2
Registration
Once you arrive in the Netherlands, your first step in studying at TU Delft
is to register at the Central Student Administration (CSA). Once you are
registered in the student information system, you will receive a student
number, a student identity card, access to Blackboard (a virtual learning
environment), a NetID (for internet access) and you will be able to register
for courses and examinations.
Dutch universities register students on a monthly basis, starting on the
first day of the month. So for instance if you arrive on 16 September, you
will be registered from 1 September. To register at TU Delft, you will need
the following documents:
• A copy of the page of your passport that contains your personal data;
those who need a visa (MVV) should also provide a copy of the passport
page with the MVV sticker; EU/EEA nationals should provide a copy of
the passport page with a special EU/EEA sticker.
• Your admission letter from TU Delft
4.3
Health and liability insurance
Chapter 3.7 deals with health and liability insurance. If you start a part-
time job in the Netherlands, you will have to take out compulsory basic
health insurance but in that case you can reduce your student insurance
with IPS to liability and repatriation coverage which only costs €16 per
month. . Please read the insurance terms and conditions carefully. You can
only cancel your IPS insurance outright if you graduate or leave your study
programme at TU Delft.
5.2
Introduction Week
During the last week of August, the International Office, the Faculties
and Dutch and international students welcome the new international MSc
students with a special programme in which all international students are
required to participate. This programme includes the following:
Introduction programme
Finding your way in a new country, meeting fellow students and encoun-
tering a new culture and a new language is an exciting and challenging
experience. After your arrival in Delft, an enthusiastic team of Dutch and
international students will be on hand to introduce you to:
• the campus and student facilities;
• teaching methods and cultural differences;
• social life and the city of Delft.
You will be assigned a coach who will guide you through this extensive
programme.
Registration
An important part of the Introduction Week is making sure that you are
registered in the Netherlands. A temporary one-stop shop has been set
up, where you can take care of all the procedural matters you need to get
settled in Delft as a new student. You will be given a personal appointment
for a specific date and time. At this appointment, you will be able to do the
following:
• sign your housing contract;
• arrange your insurance;
• register as a resident of Delft;
• obtain information on opening a Dutch bank account;
The Introduction Week also includes a visit to your faculty, getting to know
the IT infrastructure at TU Delft and having your laptop configured.
Please bring enough cash to cover immediate expenses. You will need
approximately €1,300 to cover standard costs.
5.3
Registration at TU Delft
You will register with the Central Student Administration (CSA) as a student
at TU Delft during the Introduction Week (see Chapter 5.2). Once you have
registered, you will receive a student number, a student identity card (ID
card), access to Blackboard (a virtual learning environment), a NetID (for in-
ternet access) and you will be able to register for courses and examinations.
Your student ID Card is indispensable: it grants you access to many of
the facilities at TU Delft. You need a digital photograph for this ID card,
which will be taken during the Introduction Week. Your ID card is usually
ready within 3 weeks of registration. The Central Student Administration will
invite you to collect your card when it is ready. Please note that you must
re-register for each year of your studies. The International Office will provide
you with further information on this matter.
Dutch universities register students from the first day of the month. So
for instance, if you arrive on 16 September, you will be registered from 1
September.
5.4
Health and liability insurance
Chapter 3.7 deals with health and liability insurance. If you start a part-
time job in the Netherlands, you will have to take out compulsory basic
health insurance but in that case you can reduce your student insurance
with IPS to liability and repatriation coverage which only costs €16 per
month. Please read the insurance terms and conditions carefully. You can
only cancel your IPS insurance outright if you graduate or leave your study
programme at TU Delft.
5.5
Accommodation
Students coming to Delft are generally accommodated by DUWO housing
agency. Accommodation consists of a single room in a flat, where kitchen
and bathroom facilities are shared with the other occupants. The accom-
modation is fully furnished and cooking utensils and bed linen are supplied.
A washing machine is usually available. Furnished private apartments are
also available (with their own kitchen and bathroom facilities). Almost all
rooms are fitted with internet access points and (shared) washing machines
and are close to the university (within three kilometres). There is some on-
campus housing, but generally students live off campus. All accommodation
is suitable for one person only; rooms cannot be shared. Family housing is
not available.
You can use the confirmation statement to indicate that you would
like TU Delft to arrange housing for you. If TU Delft arranges housing for
you, you will sign an 11-month contract with DUWO upon arrival in Delft.
This contract can only be cancelled under exceptional circumstances (see
below). After one year you can choose to extend the contract for another
year. The rent will be between €450 and €600 per month.
All MSc students are expected to arrive in Delft between 16 and 22
August. The rental period starts on 16 August.
Exceptional cases are: termination of studies resulting in permanent
departure from the Netherlands due to (i) death, sudden serious illness
or a serious accident affecting the student or first/second degree family
members, or (ii) the unforeseen withdrawal of the residence permit
(if required) by the proper authorities, resulting in termination of the
affiliation with TU Delft and permanent departure from the Netherlands.
In these cases, you will need a letter from the housing coordinator at
the International Office in order to cancel the contract.
5.6
Bank account
Opening a bank account in the Netherlands is not easy if you don’t have a
residence permit. Since you may not receive your permit until some time
after your arrival, TU Delft has made special arrangements with the branch
of ABN AMRO bank on the Martinus Nijhofflaan.
If you open a bank account through TU Delft, the bank will arrange a
student account for you. This package includes a current account, a cash
machine card with a chipknip (an electronic wallet), and access to internet
banking.
ABN AMRO Bank You will receive the application papers upon arrival, so you will be able
Martinus Nijhofflaan 1 to use the facility almost immediately.
2624 ER Delft Students have to pay a one-off administration fee of €20 and a service
T 0900 0024 charge of €2.50 per month.
TIP
A new website which can be a useful source of rooms for students is
www.housinganywhere.com.
6.2
Learning agreement/study plan exchange
students
Before your departure, you and your home educational institution must
sign an agreement with TU Delft as to the study you wish to follow and
the fact that this will be seen as a fully recognised component of the study
programme at your home institution. You may find that your final study
plan can only be drawn up after your arrival at TU Delft, because not all of
the necessary information is available. We advise you to discuss your study
plan on arrival with the international exchange coordinator.
6.3
Registration exchange students
Your first step towards studying at TU Delft is to register. To do so, please
contact the international exchange coordinator after you arrive. You will be
asked to show:
• A copy of the page of your passport with your personal data; those who
need a visa (MVV) should also hand in a copy of the passport page that
contains the MVV sticker.
• Proof of registration at your home university.
Once registered in the student information system, you will obtain a
student number; a student identity card, access to Blackboard (a virtual
learning environment), a NetID and you will be able to register for courses
and examinations. Most importantly, it means that your results can be
registered. For many facilities at TU Delft your student identity card will be
indispensable.
Finally, you have to visit the front desk of the International Office at
Jaffalaan 9a, opening hours Monday to Friday from 9.00 to 17.00, to have
a digital photograph taken for your student identity card. You will receive a
letter at your postal address in the Netherlands to inform you that you can
pick up your student identity card from the front desk within six weeks.
6.4
Health and liability insurance
Chapter 3.7 deals with health and liability insurance. If you start a part-
time job in the Netherlands, you will have to take out compulsory basic
health insurance but in that case you can reduce your student insurance
with IPS to liability and repatriation coverage which only costs €16 per
month. Please read the insurance terms and conditions carefully. You can
only cancel your IPS insurance outright if you graduate or leave your study
programme at TU Delft.
6.5
Accommodation exchange students
Exchange students coming to TU Delft are generally accommodated by
DUWO housing agency. Accommodation for exchange students consists of a
single room in a flat, where kitchen and bathroom facilities are shared with
the other occupants. The accommodation is fully furnished and cooking
utensils and bed linen are supplied. A washing machine is usually available.
Furnished private apartments are also available (with their own kitchen and
bathroom facilities). Almost all rooms are fitted with internet access points
and are close to the university (within three kilometres). There is some on-
campus housing, but generally students live off campus. All accommodation
is suitable for one person only; rooms cannot be shared. There is no family
housing available.
If you would like TU Delft to arrange accommodation for you, information
can be found on our website: www.tudelft.nl/exchange >accommodation.
Student housing is distributed on a first come, first served base, which
means that you are more likely to be allocated housing if you apply well
in advance. DUWO housing agency succeeds in effectively housing over
6.6
Definition free mover students
‘Free mover’ students are ‘non-degree’ students who make their own study
arrangements. They are not involved in a Socrates-Erasmus exchange
programme or any other bilateral agreement and pay tuition fees to TU
Delft. Tuition fees can be found on www.tudelft.nl/exchange > tuition fee.
Free movers can be registered at TU Delft for a maximum uninterrupted
period of 12 months. If they decide to obtain a degree at TU Delft during
this period, they will have to pay the required tuition fee determined by the
type of programme.
Registration
Your first step to studying at TU Delft is registration. To register at TU Delft,
please contact the international exchange coordinator after you arrive. You
will be asked to show:
• A copy of the page of your passport with your personal data; those who
need a visa (MVV) should also hand in a copy of the passport page of the
with the MVV sticker.
Once you are registered in the student information system, you will obtain
a student number, a student identity card, access to Blackboard (a virtual
learning environment), a NetID and you will be able to register for courses
and examinations. Most importantly, it means that your results can be
registered. For many facilities at TU Delft your student identity card will be
indispensable.
Finally, you have to visit the front desk of the International Office at
Jaffalaan 9a, opening hours Monday to Friday from 9.00 to 17.00, to have
a digital photograph taken for your student identity card. You will receive a
letter at your postal address in the Netherlands to inform you that you can
pick up your student identity card from the front desk within six weeks.
Accommodation
Free mover students are not eligible for TU Delft’s housing arrangements.
More information on arranging your own accommodation can be found on
our websitewww.freemover.tudelft.nl > accommodation.
7.2
Finding a PhD position
TU Delft has nine multidisciplinary research schools and various research
institutes equipped for and dedicated to research and innovation. Each
faculty also offers PhD positions. For a complete overview of research at TU
Delft we refer you to our website. PhD researchers can contact the research
schools, institutes or groups directly or apply for positions offered on the
recruitment website www.jobsinDelft.nl/phd.
7.3
Visa and work permit
As prospective PhD researcher from outside the European Union, you may
have to apply for a visa or residence permit. This will depend on how your
PhD project is financed.
As a PhD researcher you will need at least basic health insurance in the
Netherlands. TU Delft can usually help you to apply for this compulsory
insurance.
For more information, please visit www.internationalstaff.tudelft.nl.
7.5
Further information
Promood
Promood is the independent representative body of PhD researchers, high-
lighting for example any problems that PhD researchers may face at the
university and acting as external information source. Promood also works
out solutions and encourages their implementation. For more information
visit www.promood.nl.
TU Delft has a LinkedIn group for PhD candidates. With over 60 million
members in some 200 countries, LinkedIn is the world’s biggest profession-
al networking site . In the Netherlands, LinkedIn has the highest number of
members per capita outside of the US. This group will enable you to contact
your fellow PhD researchers and PhD alumni at TU Delft.
Website: www.linkedin.com/groups?gid=2913594.
AEGEE-Delft
AEGEE is the European students’ association, represented in 250 cities
in 40 countries. Over 15,000 members are actively involved in travelling,
participating in fun and leisure events and organising conferences on topics
that concern members. In almost every city there is an independent local
association like AEGEE-Delft.
AEGEE-Delft is devoted to integration between European students. It
organises a vast range of local activities for both members and exchange
students, and takes advantage of opportunities offered by the extensive
European network. We have excellent contact with other AEGEE groups.
Delft has over 150 student members; some 30 are actively involved in
committees. Most are Dutch, 1/3 female and 2/3 male. The membership fee
is €27 per year.
Stevinweg 1, room 1.08 A ‘Tour de Delft’, Amsterdam, Rotterdam, a traditional Dutch farm,
2628 CN Delft windmill, jenever distillery weekend excursions to Carnaval ,and a tour
T+31 (0)15 27 86933 of the north are just some of the activities organised at very reasonable
Opening hours on prices. Every Wednesday AEGEE-Delft organises a social gathering in Café
weekdays 12.30 – 13.30 de Ruif. Crowded, noisy, entertaining and weekly. If you would like to know
board@aegee-delft.nl more about our excursions or about the social life around AEGEE-Delft send
www.aegee-delft.nl us an e-mail.
De Bolk
De Bolk is a relatively small, but very active student association. Our size
means all of our members know each other, which makes it easy to make
new friends. There are many activities and parties throughout the year, all
organised by enthusiastic members. One of our members cooks a three-
course meal every Monday to Thursday. We all eat together at 18:30 and
non-members are also very welcome. Regular activities include board
games, table football and sailing on our 130-year-old sailing boat. The most
popular activity though is just chatting with friends at the bar, the ideal
place to meet and drink beer or one of the many other drinks (alcoholic
Buitenwatersloot 1-3 or non-alcoholic) we have on offer. The bar is open whenever there are
2613 TA Delft members present. To see for yourself what De Bolk is like, come visit us any
www.debolk.nl time.
De Koplopers
Come running with de Koplopers! We are the student running association at
TU Delft. Everyone is welcome to come and join, no matter what your level
is. All you need is a good pair of running shoes! It couldn’t be easier!
We train for a whole range of distances: 800m, marathons and
everything in between. Besides training, we do several other activities like
bowling or attending major races throughout the Netherlands.
Rijksstraatweg 9 You can come and train 3 times a week: on Mondays (on the track), and
2628 GZ Delft on Wednesdays and Fridays (both on the road). For more information, you
www.dekoplopers.nl can always send us an e-mail at studenten.koplopers@gmail.com
without getting lost in the crowd. It is easy to join or start one of the many
activities, such as DJ-ing, shooting, climbing or brewing beer. There are
Oude Delft 123 many parties throughout the year and we frequently visit members of our
2611 BE Delft Federation of Student Associations in other cities. Come and visit us at our
www.dsb.tudelft.nl beautiful society!
D.S.J.V. Groover
Groover, the Delft Student Jazz Association, is a meeting place for jazz
musicians and musicians of related styles such as Latin, funk and blues.
Groover was founded in 2006 by a small group of enthusiastic jazz musi-
GROOVER cians. Because Groover is a young student association, there are a lot of
JAZZVERENIGING
opportunities for new initiatives. We have a big band, a jazz choir and sev-
TU Delft Culture eral jazz combos. We organise workshops with professional jazz musicians
Centre and hold jam sessions. Besides these activities, Groover also organises par-
Mekelweg 10 ties, jazz outings and music evenings. If you’d like to join Groover, please
2628 CD Delft come to our monthly jam session in café “de Klok” (Oude Delft 99) held on
info@grooverjazz.nl every last Wednesday of the month. If you want to know more about us, or
www.grooverjazz.nl attend a workshop, don’t hesitate to send us an e-mail.
D.S.V.V. Punch
Punch is one of the largest student volleyball clubs in The Netherlands.
There are 12 men’s teams, 10 women’s teams and approximately 70 train-
ing members. Volleyball is relatively easy to learn and so it is possible for
every student to join Punch! All members of Punch train at the TU Delft
Sports Centre, Mekelweg 8, on Mondays and Wednesdays. The home games
are played on Friday evenings and sometimes on Saturdays. Besides play-
ing volleyball, Punch allows you to organise and join many activities. There
are several committees that organise many sorts of events. And there is
more. Every Friday, you can go to Punch’s very own bar in the city centre
(Brabantse Turfmarkt 9), to celebrate your victory or drown your sorrows!
Brabantse Turfmarkt 9 So, if you would like to meet other students and participate in a team sport,
2611 CK Delft Punch might be perfect for you! Questions? Just contact us at bestuur@
www.punch.tudelft.nl punch.tudelft.nl, or call us on 06 2446 7580.
and international rowing competitions, which you can help organise. And
Rotterdamseweg 362A there is more! Once you join the rowing club you will be a member for at
PO Box 322 least one year and you will be able to use the boats and train whenever you
2600 AH Delft want to. You can join in September or April. So if you think Proteus-Eretes is
www.proteus.tudelft.nl something for you, contact us at bestuur@proteus-eretes.nl
Kratos’08
Welcome to Kratos ‘08, Delft’s largest volleyball club. Currently number-
ing over 300 members, Kratos caters for players of all standards and age
groups, 8 to over 65. Kratos teams compete at various levels in the men’s,
women’s, recreational and junior regional leagues. Social activities are no
Veulenkamp 23 less important than volleyball itself. After training, members meet at the
2623 XB DELFT bar and we organise several social events throughout the year.
www.vvkratos.nl/page/ If you are new in Delft and you want to play volleyball and meet people,
English looking no further! Contact us!
Sanctus Virgilius
With its 1,600 members the Catholic student association Sanctus Virgilius
is the largest association in Delft. For the last 107 years it has had the
objective of organising activities for its members in the areas of sport,
culture and socialising. All members are welcome anytime to have a drink
together and enjoy the many events that are organised. These are not only
to relax but often to achieve something. Everything that happens here is
Oude Delft 57 organised by the members. So everyone has numerous possibilities during
2611 BC Delft their Virgiel years to develop their organisational skills in whatever way
www.virgiel.nl suits them.
SHC Scoop
SHC Scoop is a field hockey club open to all students and staff at TU
TU Delft Sports Centre Delft. Scoop currently has two men’s and two ladies’ teams, both of which
Mekelweg 8 participate in the Dutch hockey competition. But even if you don’t want to
2628 CD Delft compete, you can still come along to our training sessions on Tuesdays and
http://scoop.tudelft.nl Thursdays. For more information, send an e-mail to info@scoop.tudelft.nl.
SoSalsa!
“Vertical expressions of horizontal desires” is how one of our cofounders
once described the salsa. SoSalsa! is one of Delft’s newest student societies
and stands out from the rest by having the highest proportion of female
info@sosalsa.nl members: over fifty percent! We also attract a large number of internation-
www.sosalsa.nl al students, some of whom are very active within our society!
SRC Thor
Thor, Delft’s Student Rugby Club has existed since 1963. Over the years,
we’ve welcomed players from all over the globe. Thor has a men’s and a
women’s team, both of which play in the Dutch competition. After the train-
ing session on Tuesday we head off to our floating clubhouse for a drink
and a bite to eat. When the regular season is finished, we play a couple of
tournaments and go on tour with the whole team somewhere in Europe,
Mekelweg 8 sometimes visiting some of the guys who played for us when they lived in
2628 CD Delft Delft. For more information, you can e-mail bestuur@srcthor.nl.
Broach De Koplopers
sailing athletics
www.broach.nl www.dekoplopers.nl
Delvers Paris
athletics chess and bridge
www.delvers.tudelft.nl paris@delft.corps.nl
DFC Plankenkoorts
fencing windsurfing
www.dfc.tudelft.nl www.plankenkoorts.com
ELS Scoop
ice-skating hockey
www.effelekkerschaatsen.com www.scoop.tudelft.nl
SoSalsa! Wave
salsa dancing swimming
www.sosalsa.nl www.dsz-wave.nl
Tenniphil WTOS
tennis bicycle riding
tenniphil.wesp.oli.nl www.wtos.nl
Thor Yeti
rugby climbing
www.srcthor.nl yeti.climbing.nl
Torius Yoroshi
handball fighting sports
www.torius.nl www.yoroshi.tudelft.nl
Tutor
indoor football
www.tutor.tudelft.nl
Spanish Association
contact: Mr E. Almarez
Bieslandsekade 68
2612 JX Delft
centro-espanol@hotmail.com
Afghan Association
chairman: Mr Khalid Lodin
Lodewijk van Dreysselhof 14
2624 WN Delft
khalid.lodin@svd1.nl
www.afghanenindelft.nl
All of the Afghan Association’s activities take place at De Vleugel
community centre, Aart vd Leeuwlaan 4, Delft.
Moroccan Association
Koornmarkt 48f
2611 EH Delft
mscvdelft@casema.nl
Turkish Association
chairman: Mr S. Ersoy
Martinus Nijhofflaan 80
2625 XP Delft
zafer@wanadoo.nl
English-speaking churches:
Christian Fellowship Living Water
Hermesstraat 65
T 015 262 9010, M 06 1941 8410
E internationals@levendwater.nl
Sundays: worship service at 10.00
Language: English and Dutch (simultaneous translation)
www.levendwater.nl
IFES-Delft
IFES-Delft also organises activities for international students! We hold an
Intercultural Evening every month where you are invited to come and have a
meal together and take part in an after-dinner activity. For example go to the
beach, take a city tour, take part in a quiz about Holland or do some painting.
Our Eat & Meet and Host Family programmes give you the opportunity to get
in touch with Dutch students or families. You are also welcome at the inter-
national Bible study group. IFES-Delft is a group of Christian students who
enjoy making and maintaining contact with international students.
For more information, please visit www.ifes-bis.nl> Delft or e-mail
ifes-delft@oli.tudelft.nl.
8.3
Mosques
There are a number of mosques in Delft and The Hague.
Mosque Ehlibeyt
Terletstraat 22
2573 EX The Hague
T 070 389 6347
Mosque El Mouahidin
Draaistraat 12
2516 KE The Hague
T 070 395 2464
Mosque Annour
De Gaarde 59
2542 CB The Hague
T 070 309 6518
8.4
Medical care
Dentist
You can find the names and addresses of dentists under tandarts in the
local telephone book. For immediate help on weekdays call 015 213 4040;
this is the Delftse Tandartsen lijn (Delft dentist line). After 17.00 and during
weekends and holidays, call 015 260 3233. More information on:
www.tandartsendienstdelft.nl.
General Practitioner
Delft now has a doctors’ surgery especially for students. It is a joint initia-
tive by TU Delft, Student Health Care and the general practitioners of
Medisch Centrum Delft. The aim of the surgery is to provide accessible
health care for students who are not registered with a GP in Delft.
There is an open surgery on campus between 11.00 and 12.00 each
working day. Students do not need an appointment. The address is
Leeghwaterstraat 152.
Students can also call to make an appointment with the GPs who
participate in the student surgery. These consultations by appointment
are held at the surgery’s main location in Medisch Centrum Delft,
Beukenlaan 4A.
Pharmacies
Medicines are available from a pharmacy (apotheek) or drugstore (drogisterij) ei-
ther over the counter (unrestricted) or on prescription from a doctor (restricted).
Apotheek Delfgauw
Gouden Rijderplein 16
T 015 257 4639
www.apotheekdelfgauw.nl
Apotheek Buitenhof
Rossinistraat 1
T 015 256 5000
www.buitenhofapotheek.nl
Apotheek Kipp
Oude Delft 204
T 015 212 1568
Apotheek Wippolder
Julianalaan 61
T 015 213 2478
www.wippolderapotheek.nl
Apotheek Tanthof
Veulenkamp 43
T 015 256 4200
www.apotheektanthof.nl
Apotheek Voorhof
Papsouwselaan 230
T 015 261 2772
Apotheek Multatuli
Multatuliweg 65
T 015 261 5506
Apotheek De Hoed
Kampveld 10b
T 015 215 1970
www.apotheekdehoed.nl
Tuberculosis test
To obtain or extend their residence permit for the Netherlands, all non-
European students (except nationals from the US, Canada, Japan, Australia
and Surinam) need to undergo a tuberculosis test. As tuberculosis is visible
in the lungs, the examination involves an X-ray. This will be repeated every
six months during the first two years of your stay in the Netherlands.
To avoid all students having to go to the GGD health organisation for the
examination, the GGD and TU Delft organise a collective examination for
all non-European MSc students who have been in the Netherlands for less
than two years. A mobile X-ray machine is stationed on campus during the
Introduction Week and in the first week of February.
Depending on the results it may be necessary to repeat the X-ray.
In that case you will receive an invitation to go to the GGD’s offices for
an examination. It is of the utmost importance that you undergo this
examination.
8.5
Money
With the introduction of the euro (€) as the single currency for the states
of the European Union, the Netherlands abandoned its own currency, the
Dutch guilder. Exchange rates fluctuate, but to give you an idea, at the start
of 2008, €1.00 was worth approximately US$ 1.47. Euro coins (2, 1, 0.50,
0.20, 0.10, 0.05, 0.02, 0.01) and banknotes (500, 200, 100, 50, 20, 10, 5)
were introduced in 2002. People from the English-speaking world should
note that the Dutch use a comma instead of the dot, full stop or period to
indicate the decimal point. An item priced “€5,23” therefore costs 5 euros
and twenty-three euro cents.
Student budget
Living expenses vary according to personal lifestyle and choice of housing.
As a guideline, about €900 a month is required to meet the basic expenses
of meals, housing, books and incidental purchases (tuition fees are not
included in this amount).
Chipknip
The chipknip is an electronic wallet in the form of a chip on a bank card.
The chipknip can be charged up with a cash balance from your bank ac-
count. Most vending machines at TU Delft can only be used with a chipknip.
You can also use the chipknip in most stores and at the TU Delft cafeterias.
You can add money to your chipknip at any top-up machine (chipknip
oplaadpunt), up to a maximum of €500. When you pay using chipknip, the
amount is deducted from the chipknip balance instantly. You do not need
to enter your pin number. You just press a green button on the payment
console. Chipknip payments are quicker than pin card payments. You can
check the balance of your chipknip before or after every payment, or at the
top-up machine.
If you do not have a Dutch bankcard with chipknip, you can buy a pre-
paid chipknip. Unlike a personal chipknip, the pre-paid cards are not linked
to a particular person or account. Once the card balance has been spent,
the empty card cannot be recharged.
All pre-paid chipknips can be identified by the chipknip logo and the
word ‘prepaid’, both displayed vertically on the right of the card. They are
available in four denominations: €5, €10, €20 and €50. The expiry date of
the pre-paid chipknip is displayed on the front of the card, after the words
‘valid thru’. This indicates that you can use the amount on the pre-paid
chipknip up to and including that date. After that date, the amount is no
longer valid. Pre-paid chipknips can be bought at the cash desk of every
cafeteria at TU Delft.
8.6
Shopping
Delft is a popular tourist destination. Many shops, restaurants and muse-
ums can be found in and around the old city centre (‘Poort van Delft’ and
Grocery shopping
For your groceries, try the supermarkets or outdoor markets. The range of
products and the prices vary.
Supermarkets
Aldi and Lidl are the least expensive supermarkets, but the range is limited.
The general quality of products is lower than average.
Aldi
Papsouwselaan 1
Mon-Fri 8.30 – 20.00
Sat 8.30 – 18.00
www.aldi.nl
Lidl
Multatuliweg 53 – 59
Mon-Fri 8.30 – 20.00
Sat. 8.30 – 18.00
www.lidl.nl
C1000 supermarkets are slightly more expensive, but they offer a larger
range.
C1000
Bastiaansplein 135 (6 supermarkets in Delft)
Mon-Sat 8.00 – 22.00
Sun 10.00 – 18.00
Albert Heijn is the most expensive supermarket that sells a large range of
quality products.
Albert Heijn
City centre, Brabantse Turfmarkt 33 43 (4 supermarkets in Delft)
Mon-Sat 8.00 – 20.00
Fri 8.00 – 21.00
Sun 12.00 – 18.00
Opening hours
Opening hours are generally:
Mon 13.00 – 18.00
Tue-Thu 9.00 – 18.00
Fri 9.00 – 21.00
Sat 9.00 – 17.00
Sunday opening: 12.00 – 17.00
• Delft every 1st Sunday of the month
• The Hague and Rotterdam every Sunday
Evening opening: till 21.00
• Delft and Rotterdam: Fridays
• The Hague: Thursdays
Farmers’ markets
An entertaining and economic shopping option is the weekly farmer’s
market (markt) on the Marktplein in Delft on Thursdays and at the
Brabantse Turfmarkt on Saturdays. These are good places to find fresh
vegetables and fruit at prices generally lower than in supermarkets. If you
cannot make it on these days, you might want to try the large Centrum
markt’ in Rotterdam. This market is conveniently situated next to the
exit of the Rotterdam Blaak train station (Tuesday and Saturday between
9.00 and 17.00). Or visit the ‘Haagse Markt’ in The Hague (Herman
Costerstraat) on Monday, Wednesday, Friday and Saturday between 8.00
and 18.00. These markets are much larger, with around 500 stalls. You
will also find all kinds of non-food products.
Delft
‘Marktplein’
Markt, Delft
Thu 9.00 – 17.00
‘Brabantse Turfmarkt’ Delft,
Sat 9.00 – 16.00
The Hague
‘Haagse Markt’
Herman Costerstraat, The Hague
Mon, Wed, Fri and Sat: 8.00 – 17.00
Rotterdam
‘Centrum Markt’
Browsing at its most entertaining:
Blaak, Rotterdam
the weekly antiques market in the city centre.
Tue and Sat 8.00 – 17.00
International food
The farmers’ markets are a good place to find both international food as
well as more usual Dutch food. The cities have neighbourhoods with many
international food shops and halal products.
Other shops
IKEA
For furniture and other households goods, you can visit IKEA Delft. IKEA
offers a wide range of products including household accessories and appli-
ances for bedroom, bathroom, kitchen, and many other living accessories.
Affordable meals are also available at the IKEA food hall.
Olof Palmestraat 1
2616 LN Delft
www.ikea.nl
Opening hours
Mon - Fri: 10.00 – 21.00
Sat: 9.00 – 20.00
Sun: 10.00 – 17.00
You can find almost everything you need for your daily needs in Delft, but
for more variety and fun shopping, The Hague and Rotterdam are alterna-
tive options.
8.7
Postal services
Post offices in Delft
Post offices are often located inside shops and supermarkets. You can find
them at the following addresses:
• Vrijheidslaan 22
• Troelstralaan 81
• Ternatestraat 38
• Griegstraat 277
• Dasstraat 12-14
• Wijnhaven 9
• Pynepoort 9
• Van der Brugghenstraat 9
• Mekelweg 1
• Westvest 47
• Brabantse Turfmarkt 49
Letters and/or postcards can be mailed using the red post boxes on the
streets. The right-hand slot is for local mail only, the postcode for the
region is given. Anything outside this region (including all international
mail) should be put in the left-hand slot marked Overige bestemmingen. Of
course, you can also hand your mail over the counter at the post office.
Stamps
You can buy postage stamps at post offices and some supermarkets like Al-
bert Heijn, newsagents and kiosks. Packages (pakketpost) can only be sent
from a post office, where you can also find a folder with the prices. The
main post offices are open on weekdays from 9.00 to 17.30 and on Satur-
days from 10.00 to 13.30. The smaller post offices are closed on Saturday.
For prices and shipping schedules visit the website:
www.tntpost.nl (in Dutch only).
8.8
Phone
Useful websites
National telephone directory
www.telefoongids.nl
If you want to dial a phone number in the Netherlands from abroad dial:
1. the international access number
2. the international access number for the Netherlands, which is 31
3. the area code; for Delft this is 15
4. the area code for a mobile number is 6
5. the subscriber’s number
If you want to dial a phone number from the Netherlands you dial:
1. 00, this is the international access number
2. the country code
3. the area code (omit the first zero)
4. the subscriber number
Today there are various means by which the costs of outgoing international
telephone calls can be reduced. For example, you can check
www.televergelijk.nl (in Dutch) You have to select a country. On this web-
site you can compare the prices of 33 telecom companies. Through these
companies you can also call a 0900 number through a landline at a cheap
rate. Sometimes an extra charge is made for mobile calls, so please be
careful.
Another option is to buy a SIM card, whose rates are already reduced for
international calls. So you can call directly from your mobile to your home
country at a lower rate. You can buy a SIM card at one of the outlets in the
city. See also the websites below.
Lebara Mobile
www.lebara-mobile.nl
Chippie
www.chippie.nl (in Dutch only)
Telephone boxes
Telephone boxes are located at airports and railway stations and require
phone cards, which you can buy at post offices, railway stations and some
newsagents.
Mobile telephones
In the Netherlands almost everyone has their own mobile telephone. Dutch
mobile telephone numbers always start with 06. If you would like to have
your own mobile telephone number, choose a telephone provider, subscrip-
tion type or prepaid cards. The website www.bellen.com gives an indepen-
dent overview of rates, offers and providers. Please note that you will need
a proof of address before subscribing to a mobile telephone provider.
At belhuizen, best described as phone houses, you can buy phone cards
for international calls, which offer convenience but not always the lowest
rates. You can find belhuizen in almost every city in the Netherlands. Just
ask around.
8.9
Electricity
In the Netherlands, as in the rest of Europe the mains voltage is 220/230
volts. For electrical equipment, two-pin plugs are required. If the plugs of
your electric equipment are different you will need to buy adapters, which
can be found at local hardware stores or electrical stores.
Brikfit
Mercuriusweg 1
2624 BC Delft
T 015 214 5515
Recycle Delft
Van Bleijswijckstraat 79
2613 RR Delft
T 015 2131464
TIP
If a date is shown on a ticket it is only valid that very same day. If you want to buy a
ticket one day or more in advance, choose the ‘without date’ option. When you want
to use this type of ticket, you must stamp it first. Use the date stamping machines
located on the platform. If you forget, you may have to pay a fine.
You can also buy a one-way ticket from the bus driver, but this is always
more expensive than the normal strippenkaart.
OV chipkaart
The OV-chipkaart is the new ticket system for public transport in the
Netherlands. It will eventually replace the paper tickets that are still in use
in most parts of the country. The smart card is the size of a bank card and
contains a chip. By putting credit on the card, you can travel anywhere in
the Netherlands. Cards which have a specific travel product are also avail-
able, ranging from a single journey to a season ticket on a particular route.
Depending on how often you intend to travel, you can choose a
personal, anonymous or a disposable card. You should be aware that in
some areas, most notably Rotterdam, paper tickets have already been
phased out and you will need a public transport chip card on all forms of
transport.
Check www.ov-chipkaart.nl for more information.
Treintaxi
The train taxi (treintaxi) takes passengers to and from the station from
anywhere within, and from a limited region outside the city. You share
a taxi with at most three passengers, so you travel at a cheap rate. Taxi
drivers wait for about ten minutes for any other passengers going in the
same direction in order to carry a maximum number of passengers. If you
buy the ticket for this taxi at the same time as your train ticket, the fare is
fixed at €4.40 per person regardless of the distance within city limits. If you
buy the ticket in the train taxi the fare is €5.50. Train taxis do not operate in
Amsterdam, The Hague or Rotterdam.
Useful websites
Dutch railways: www.ns.nl
Dutch public transport: www.9292ov.nl
Trams in The Hague and surrounding area: www.htm.net
Buses throughout the Netherlands: www.connexxion.nl
OV chipkaart: www.ov-chipkaart.nl
Deltax Taxicentrale
Rotterdamseweg 222a
2628AS Delft
T 015 219 1919
Discount cards
At most cinemas, theatres and museums you will get a discount with your
student campus card (collegekaart). There are also several types of cultural
discount cards.
Delft Rotterdam
Hippolytusbuurt 4 Coolsingel 5
T 0900 515 1555 (40 cpm) T 0900 403 4065 (35 cpm)
www.delft.nl www.vvv.rotterdam.nl
Tourism
International tourism, including sites about the Netherlands:
World Travel Guide www.wtgonline.com
Tourism office worldwide www.towd.com
AT&T Worldwide Traveler www.att.com/traveler
European Travel Network www.etn.nl
Aachen, ETH Zürich) Country code for the Emergency number 112
• MSc in Management of Netherlands: +31 112 is the European
Technology/MSc in Applied Delft area code: 015 emergency number. This
Physics number is used in all
• MSc in Engineering & ANWB member countries of
Policy Analysis Royal Dutch Touring Club the EU. In case of an
(in cooperation with (Roadside assistance for emergency simply dial 112.
Harbin Institute of motorists) The operator will ask you
Technology, China) Wassenaarseweg 220 which service you need -
• Computational Design and 2596 EC Den Haag the police, fire brigade or
Fabrication Technologies www.anwb.nl ambulance service. The
(in cooperation with number is free and can be
Middle East Technical City Office (Town Hall) called from any mobile,
University (METU), Phoenixstraat 16 fixed telephone and public
Ankara, Turkey) 2611 AL Delft telephone box.
• Industrial Design/ Design T 015 260 2222
for Interaction (Dial 4 for information IND
(in cooperation with about residence permits) Dutch Immigration Office
Middle East Technical Opening hours: weekdays The organisation for entry
University (METU), 8.00 – 15.00 into the Netherlands
Ankara, Turkey) Friday evening: Number from inside the
• Flight Dynamics & Control 18.00 – 20.00 Netherlands: 0900 123 4561
and Avionics www.gemeentedelft.info Number from outside the
(in cooperation with Netherlands:
Instituto Tecnical Superiór Douane +31 20 889 3045
(IST), Lisbon, Portugal) Customs and Tax www.ind.nl
• Telecommunications administration
(in cooperation with IT Customs Information Line Police department
Bandung, Indonesia) Number from inside the concerned with non-
• Microelectronics (in Netherlands: 0800 0143 nationals
cooperation with Fudan Number from outside the Stadhoudersplantsoen 24
University, China) Netherlands: 2517 JL Den Haag
• Microelectronics (in +31 45 574 3031 Number from inside the
cooperation with Tsinghua Opening hours: Netherlands: 14 070
University, Beijing, China) Mon-Thu 8.00 – 20.00, Number from outside the
• Hydraulic Engineering Friday from 8.00 – 17.00 Netherlands:
and Water Resources www.douane.nl +31 70 353 3000
Management Opening hours: weekdays
(in cooperation with NUS DUWO 8.00 – 20.00
Singapore) student accommodation www.politie.nl
Kanaalweg 4
2628 EB Delft
T 015 219 2200
Opening hours:
weekdays 8.30 – 17.00
www.duwo.nl
11.4
Embassies
The list of embassies in the Netherlands is on the website of the Ministry of Foreign
Affairs (www.minbuza.nl) or via www.embassyworld.com
www.tudelft.nl