Professional Documents
Culture Documents
T
20 to 29 feet 39% Retailer 9%
hings are finally looking up. In fact, the results of
Logistics Management’s 5th Annual Warehouse & <20 feet Other
9% 11%
Distribution Center (DC) Operations Survey are
showing clear signs of recovery. Inventory turns have TYPICAL PROFILE: Most common clear height: 20 to 29 feet TYPICAL PROFILE: DC supports a manufacturer
increased after three years of continued decline; Source: Peerless Media Research Group
companies report that more expansions are being
our 5th annual survey planned to distribution operations; and more managers are telling
reveals that inventory us that they’re re-installing incentive plans as company coffers are Figure 1B: Profile of Today’s Distribution Network
starting to slowly, but surely show signs of new life.
turns have increased, more Designed to gauge activities and trends in U.S.-operated ware- Area of service Number of employees
houses and DCs, our annual survey investigates how today’s man-
expansions are on the books, agers are currently running their distribution operation. In Sep-
Global 31% 300 or more 28%
and incentive programs are tember 2010, a survey was sent via email invitation to Logistics Entire U.S. 25% 200 to 299 10%
Management (LM) subscribers. A total of 521 qualified responses Multi-state region 22% 100 to 199 12%
finally being dusted off. it’s were received from CEOs to upper-level logistics and supply chain
managers who are personally involved in decisions regarding their Single metro area 13% 50 to 99 11%
time to dive into the results
company’s warehouse and DC operations. Western hemisphere 4% 25 to 49 15%
to see how your warehouse Most participating companies came from the manufacturing sec-
tor (40 percent), followed by distributors (25 percent), third-party “Half” of the U.S. 3% Less than 25 25%
and dC operations stack providers (14 percent), and retailers (9 percent). A wide assortment TYPICAL PROFILE: Global area of service TYPICAL PROFILE: Total people employed: 300 or more
up to some of the top of products handled in the DC was once again well represented,
with food and grocery leading the pack at 15 percent, followed
organizations in the country. closely by general merchandise at 11 percent, industrial/chemical Number of SKUs Annual inventory turns
at 9 percent, and electronics at 8 percent.
In an economic recovery tempered by a lack of consumer con- > than 75,000 9% 24 or greater 9%
fidence and spending, how have managers responded? Most are 50,000 to 74,000 3% 18.0 to 23.9 2%
sticking with conventional, low-cost, tried-and-true solutions for 20,000 to 49,999 9% 12.0 to 17.9 10%
their distribution problems. To realize transportation savings, many 10,000 to 19,999 9%
9.0 to 11.9 8%
are adding satellite DCs and renegotiating freight rates. And to keep 5,000 to 9,999 13%
7.0 to 8.9 11%
a lid on operational costs, a majority of respondents are improving 2,500 to 4,999 12%
1,000 to 2,499 12% 5.0 to 6.9 19%
warehouse processes, tightening inventory controls, and adopting
500 to 999 8% 3.0 to 4.9 27%
“lean and green” strategies.
100 to 499 12% 1.0 to 2.9 13%
Over the next few pages, we’ll share all of the detailed results on
99 or less 12% Less than 1.0 2%
how warehouse and DC operations have changed over the past year.
TYPICAL PROFILE: Number of SKUs: 5,000 to 9,999 TYPICAL PROFILE: Annual inventory turns: 3 to 4.9
Source: Peerless Media Research Group
42 LogistiCs ManagEM En t WWW.LO G I STI C S M G MT.C O M | november 2010 november 2010 | WWW.LO G I STI C S M G MT.C O M L ogi s t i Cs ManagEMEnt 43
webcast event
Tuesday, November 3o • 2:00 Pm eT
regisTer: www.logisticsmgmt.com/wdcbenchmark2010 Figure 1A: Profile of Today’s Distribution Network
Buildings in distribution network Size of network in square feet
T
20 to 29 feet 39% Retailer 9%
hings are finally looking up. In fact, the results of
Logistics Management’s 5th Annual Warehouse & <20 feet Other
9% 11%
Distribution Center (DC) Operations Survey are
showing clear signs of recovery. Inventory turns have TYPICAL PROFILE: Most common clear height: 20 to 29 feet TYPICAL PROFILE: DC supports a manufacturer
increased after three years of continued decline; Source: Peerless Media Research Group
companies report that more expansions are being
our 5th annual survey planned to distribution operations; and more managers are telling
reveals that inventory us that they’re re-installing incentive plans as company coffers are Figure 1B: Profile of Today’s Distribution Network
starting to slowly, but surely show signs of new life.
turns have increased, more Designed to gauge activities and trends in U.S.-operated ware- Area of service Number of employees
houses and DCs, our annual survey investigates how today’s man-
expansions are on the books, agers are currently running their distribution operation. In Sep-
Global 31% 300 or more 28%
and incentive programs are tember 2010, a survey was sent via email invitation to Logistics Entire U.S. 25% 200 to 299 10%
Management (LM) subscribers. A total of 521 qualified responses Multi-state region 22% 100 to 199 12%
finally being dusted off. it’s were received from CEOs to upper-level logistics and supply chain
managers who are personally involved in decisions regarding their Single metro area 13% 50 to 99 11%
time to dive into the results
company’s warehouse and DC operations. Western hemisphere 4% 25 to 49 15%
to see how your warehouse Most participating companies came from the manufacturing sec-
tor (40 percent), followed by distributors (25 percent), third-party “Half” of the U.S. 3% Less than 25 25%
and dC operations stack providers (14 percent), and retailers (9 percent). A wide assortment TYPICAL PROFILE: Global area of service TYPICAL PROFILE: Total people employed: 300 or more
up to some of the top of products handled in the DC was once again well represented,
with food and grocery leading the pack at 15 percent, followed
organizations in the country. closely by general merchandise at 11 percent, industrial/chemical Number of SKUs Annual inventory turns
at 9 percent, and electronics at 8 percent.
In an economic recovery tempered by a lack of consumer con- > than 75,000 9% 24 or greater 9%
fidence and spending, how have managers responded? Most are 50,000 to 74,000 3% 18.0 to 23.9 2%
sticking with conventional, low-cost, tried-and-true solutions for 20,000 to 49,999 9% 12.0 to 17.9 10%
their distribution problems. To realize transportation savings, many 10,000 to 19,999 9%
9.0 to 11.9 8%
are adding satellite DCs and renegotiating freight rates. And to keep 5,000 to 9,999 13%
7.0 to 8.9 11%
a lid on operational costs, a majority of respondents are improving 2,500 to 4,999 12%
1,000 to 2,499 12% 5.0 to 6.9 19%
warehouse processes, tightening inventory controls, and adopting
500 to 999 8% 3.0 to 4.9 27%
“lean and green” strategies.
100 to 499 12% 1.0 to 2.9 13%
Over the next few pages, we’ll share all of the detailed results on
99 or less 12% Less than 1.0 2%
how warehouse and DC operations have changed over the past year.
TYPICAL PROFILE: Number of SKUs: 5,000 to 9,999 TYPICAL PROFILE: Annual inventory turns: 3 to 4.9
Source: Peerless Media Research Group
42 LogistiCs ManagEM En t WWW.LO G I STI C S M G MT.C O M | november 2010 november 2010 | WWW.LO G I STI C S M G MT.C O M L ogi s t i Cs ManagEMEnt 43
2010 Warehouse/DC BenChmark stuDy
And with yet another year of results in can bring high-value savings through pen every day, a hundred times a day. “If
our database, definitive trends in ware- the elimination of waste in the supply you can save seconds here and there,
housing and supply chain management chain. that translates into real dollars without
over the past five years can now be iden- Within the four walls, we asked making a million dollar investment.”
tified. It’s time to dive into the results to how they’ve been keeping operational To reduce transportation costs,
see how your warehouse and DC opera- costs manageable. Seventy-two percent over 60 percent of respondents have
tions stack up to some of the top organi- of respondents say they are “improv- re-negotiated freight rates—a task
zations in the country. ing warehouse processes” (Figure 4, Sorensen believes companies should
page 46). “The cheapest thing to fix in be doing regularly—especially when
Clear treNds your warehouse is your processes,” says implementing any sort of changes such
One of the clearest trends that Saenz. Sorensen agrees and suggests you as opening satellite facilities or reduc-
we’ve seen unfold over the past several start by looking at those steps that hap- ing truckloads (Figure 5, page 46). “In
years is an increase in the number of
DCs that make up today’s distribution
networks (Figure 2). The number of
Figure 2: Increase in multi-building networks
networks with more than three DCs from 2007 to 2010
increased from 33 percent in 2007 to
Trend towards multi-
38 percent in 2010. Departure from one- building networks
On the flip side, one-facility net- building networks
works are decreasing—from 39 percent 40% 39% 38%
in 2007 to 30 percent in 2010. “There’s
a trend to move away from a single dis- 33%
30%
tribution point to multiple points closer
to your customer base,” says Derek
Sorensen, senior consultant for Tran-
Systems, a supply chain consulting firm 20%
and LM’s partner for this survey. “Not
only does this move help achieve higher
customer service levels in a competitive
market, but it also helps to cut down on
transportation dollars.”
Norm Saenz, an assistant vice presi- 0
dent with TranSystems, agrees with One building Two buildings Three buildings More than
Sorensen’s assessment, but also points three buildings
to another phenomenon that’s enabling
this trend. “While there are companies 2007 2008 2009 2010
looking to add DCs, other companies
are consolidating and closing facilities Source: Peerless Media Research Group
to reduce operating costs,” says Saenz.
“And as a result, there’s plenty of avail-
able, inexpensive warehouse space in Figure 3: Warehouse management
the real estate market today.” He adds systems in use
that many companies are taking advan- About 1-out-of-5 distribution
Increasing centers are still not using
tage of this availability to add satellite use of ERP any form of warehouse
facilities for temporary, seasonal stor- 32% as WMS management system
age, and perhaps relieve storage issues 30% 30% 30%
28%
in their main DCs. 25%
Another clear trend has been the 21% 21%
18% 19%
continued “leaning” of the supply chain 16% 17%
as more respondents implemented this
strategy—from 39 percent in 2009 to
44 percent in 2010. Why does “lean” 5% 4% 5%
remain so popular? According to Saenz,
Full-featured Basic WMS ERP used as Labor planning None or
lean has had considerable and proven WMS functions WMS functionality minimal
success in manufacturing; and as a
result, it’s quickly making its way into 2008 2009 2010
warehousing and distribution opera-
Source: Peerless Media Research Group
tions. It’s also a low-cost approach that
translates into real on the upswing, with managers keep- center size and scope Light assisted with scan verification 15%
18%
Change inbound/
9% ing less on hand (Figure 7). While trends Annual
outbound ports
dollars without increased demand from a recovering
inventory
Light assisted with no scanning 5%
6%
Collaborate with companies
closer to customer
9% making a million economy is partly the cause, Sorensen
also speculates that managers may have
turns
(mean)
# of SKUs
(mean) Voice assisted with scan verification 4%
5%
2009
2010
46 LogistiCs ManagEM En t WWW.LO G I STI C S M G MT.C O M | november 2010 november 2010 | WWW.LO G I STI C S M G MT.C O M L ogi s t i Cs ManagEMEnt 47
2010 Warehouse/DC BenChmark stuDy 2010 Warehouse/DC BenChmark stuDy
translates into real on the upswing, with managers keep- center size and scope Light assisted with scan verification 15%
18%
Change inbound/
9% ing less on hand (Figure 7). While trends Annual
outbound ports
dollars without increased demand from a recovering
inventory
Light assisted with no scanning 5%
6%
Collaborate with companies
closer to customer
9% making a million economy is partly the cause, Sorensen
also speculates that managers may have
turns
(mean)
# of SKUs
(mean) Voice assisted with scan verification 4%
5%
2009
2010
46 LogistiCs ManagEM En t WWW.LO G I STI C S M G MT.C O M | november 2010 november 2010 | WWW.LO G I STI C S M G MT.C O M L ogi s t i Cs ManagEMEnt 47
2010 Warehouse/DC BenChmark stuDy
out some of these double checks as a of companies are taking their entire ERP lookiNg ahead
cost initiative to get more productiv- system and using it for everything,” he There is no clearer sign for economic
ity out of their workers by eliminating says. “I’m not surprised at all…not that recovery than the increased plans for
the need to scan—having them do one I agree that it’s the right route. I believe expansion (Figure 9). Thirty-nine percent
less step.” the best-of-breed WMS are still much of respondents report that they are planning
From a WMS standpoint, another better.” He speculates that ease of inte- on expanding in the next 12 months—that’s
interesting trend is emerging. More gration and the apparent cost control of up from 33 percent last year.
companies are using their ERP as a having just one package are the top two Although most are expanding by
WMS. Saenz sees this first hand. “A lot reasons for this trend. increasing number of SKUs (54 per-
cent) and the overall square footage (53
percent), the biggest percentage jump
from last year is the “number of build-
ings,” up 48 percent from 41 percent in
2009. “All these things are often inter-
A Mobile Powered related,” says Sorensen. “Additional
Printer / PC Cart building space may be needed to deal
with the purchasing department’s move
to buy large quantities at a discounted
SIGNIFICANT rate or with corporate management
who’s in the middle of an acquisition
and needing space for additional SKUs.
Either way, it’s best to look at the big
picture and be set up as best as you can
or call 781.935.3450