Love Kumar Bansal

7009, Tanki Street Pahari Dhiraj, Sadar Bazar, Delhi-110006

Tel: 011-23614925, 9811069595
Email: lkbrm@yahoo.co.in

Career Objective: To secure a challenging job, in which I can prove and

improve my skills and contribute to achieve company's goal by utilizing abilities
developed through my experience & education.

QUALIFICATION:

Academic
 Pursuing MBA from Sikkim Manipal University
 Graduate in BCA from Ch. Charan Singh University, Meerut
 SSC in commerce from CBSE Board in year 2002
 HSC from CBSE Board in year 2000

Professional
 Done Three Year Diploma in Computer Management (G-NIIT) from NIIT,
Kamla Nagar, New Delhi.

Professional Experience

Team Leader – Fraud / Risk Control, Delhi & NCR – ICICI Prudential Life
Insurance Company –– RiskControl in May 30, 2007-Till Date

Core Job Responsibilities:-

 Managing Fraud and Risk from an organizational perspective for Delhi and
NCR. Picking up Risk and Fraud from different perspectives.
 Fraud Death Claim investigations, Turn around Times, Billings, Cost
Benefit Ratio
 Referral Investigation or verification of policies through outsourced
agencies
 Handle all issues related to signature forgery, tampering of documents
and malpractices related to sales.
 Agency Management for Delhi and NCR all billings for investigation and
agency audits done by me.
 Running Risk Sensitization modules/trainings amongst the executive level
staff till Zonal Manager level.
 Coordination of Employee check from HR for Northern India
 Interaction and visits to various Police Stations and Courts to handle the
legal complaints
 Warning, Termination, Counsel for employees basis Malpractice committed
 Complaints & escalations(Cash defalcation & miselling) from the
Chairperson/MD’s desk
 Ensure smooth functioning of various process and planning manpower
through proper allocation of Job responsibilities
 Projects:
a. Freelook Refund (six sigma project)
b. Retaining the Lapsed policies (on going project)
Employed with Ma Foi Management Consultants – Deputed in Risk
Control, ICICI Prudential Life Insurance Co. January 10,2006 till May
9,2007

Core Job Responsibilities:

 Manage the cases referred for Investigation from Delhi & NCR, Rajasthan,
MP & Chattisgarh
 Manage and motivate the agency to ensure the quality and timeliness of
the report.
 Follow up of claim cases from agency and keeping the track of all cases of
the Region.
 Coordination with the Employees for keeping the track of the data and
doing analysis of it.
 Central management of data pertaining to the Risk Control
 Publishing the MIS’s on weekly and monthly basis within the department.

INTERESTS:

Include Reading, Listening Music, and Traveling and Interacting with various
people.

STRENGTH:

Believe in teamwork and co-operation, strong team player.

Analytical approach to problem solving
Flexible to handle different assignments given at a time and strong believer of
Time Management
Responsible Person

Personal
Father’s Name: Mr. Narender Kumar
Date of Birth: November 25th, 1983
Linguistic Proficiency: Hindi and English

(LOVE BANSAL)