International Perspective on E-government.

Plan for E-government of Nepal

National E-government Master Plan

August 25th, 2006

Bimal Pratap Shah

National Information Technology Center

Ministry of Environment, Science, and Technology
bimal.shah@nitc.gov.np, shahbimalp@yahoo.com
Budget Speech .

Fiscal year 2006-2007

E-government Master Plan will be initiated to

reduce costs and time of service-recipients by
improving public service delivery.
-delivered by Honorable Finance Minister Dr. Ram Sharan Mahat to
the house of representatives on July 12, 2006

National Computer Center was established in 1974 and dissolved in 1996.

Post of executive director of NITC vacant for a year (Sep 2005 to Aug 2006).
Overview .

1) About Nepal General Information.

2) Why Project : Purpose, Scope, & Schedule.

3) Where we are Current State: As is Analysis, Analysis of Policies.

4) Where we want go Vision and Mission, Strategy and Projects.

5) How to get there E-government Roadmap, Legal Framework, &

Organizations.

6) Success Factors Requirements for successful e-government

transformation in Nepal.
About Nepal .

Neighbors Æ North: China.

Æ South, West, East: India.

Population Æ 25 Million
Administrative Æ 5 Development Zones, 14 Zones, & 75 Districts.
Division
Capital City Æ Kathmandu

Government Æ Multiparty Democracy.

Æ 21 Ministries, 5 Commissions.

Government IT ÆEst. 2002: National Information Technology Center (NITC).

Bodies ÆEst. 2003: High Level Commission for Information
Technology (HLCIT) .
ÆMinistry of Information & Communication (MOIC).
Project – Purpose/Scope .

Partner ÆKorea IT Industry Promotion Agency (KIPA)

Purpose ÆRealize: Good Governance and Socio Economic Development.

Scope Æ Period: 2007- 2011.

ÆProject Activity. ÆE-readiness and Requirement Analysis.

ÆEstablish Vision.
ÆFormulate Strategies.
ÆDefine Institutional & Legal Framework.
ÆDefine Roadmap.
ÆEstablish action Plan for Priority Projects.
Project – Schedule .
Schedule ÆFeb 28th 2006 Æ 15th August, 2006.
ÆAs Is Analysis: (March Æ April)
Æ Government Policy Review.
Æ E-readiness Assesment.
Æ Requirements Analysis.
Æ Benchmarking (USA, Korea, India).

ÆTo-Be-Model. (May Æ June)

Æ Vision and Strategy.
Æ Priority Projects.
Æ Direction of Projects.

ÆEstablishment of Plan. (July Æ August)

Æ Action Plan Schedule.
Æ Review and feedback.
Æ Project Closure (1st phase).
Current State – As is Analysis .
ICT Diffusion ÆTelephone (Land + Mobile): 1,000,000.00 (4% of the population)
Æ Internet Users: 400,000.
Æ PC: 6.2 per 1000.00
ICT Education ÆFour Universities and affiliate Colleges offer
ICT related degrees.
ICT Workforce ÆHeavily skewed in Kathmandu Valley (69%)
Government ICT ÆHigh Level Commission for Information Technology
Organization (Policy/Planning/Execution). T staffs (5)
ÆNational Information Technology Center (Execution) ( T staff =4).
ÆMinistry of Information & Communication (Infrastructure).
E-government ÆCentral Government (21 ministries and 5 commissions)
Æ 95 % Web presence. Hardly Updated.
Æ 45% Access Internet through dialup.
Æ Typists usually upgraded to computer operators.
Æ Government portal: 32 digitized government forms, Contact
Info on 10,000.00 government offices.
ÆPilot: Document Management System, E-procurement.
Æ 30 Government Tele-centers. (80% not sustainable)
Current State – Requirement Analysis
Æ Face to Face Interview: Decision Makers & ICT Staff.
Æ Results:
ÆBiggest obstacle for Computerization.
Æ HRD came first in both decision maker and ICT Staffs.
ÆBiggest success factor for Computerization
Æ HRD came first in both decision maker and ICT Staffs.

Æ Survey: Citizens & Businesses.

Æ Results:
ÆSatisfaction index for government services.
Æ 90% indicated unsatisfactory (Citizens).
Æ 100% indicated unsatisfactory (Businesses).

ÆService to be informatized first.

Æ 45% indicated National ID (Citizens).

ÆTop priority e-government project.

Æ 40% indicated Administrative Service Computerization. (Businesses)
Vision/Mission .

Vision ÆEstablish citizen-centered, transparent, and

networked government through utilization of ICT.

Mission ÆProvide citizen centered services through

utilization of ICT without any discrimination
transcending regional or ethnic background.
 Roadmap-Promotion Stage .
The UN-ASPA has defined the level of e-government into five-stages according to the
level of Internet and web-based government services.

2011
Transaction
Multi Channel Service
Gov-wide Collaboration System
Knowledge Based Administration
Systems

2007

Stage 1 Stage 2 Stage 3 Stage 4 Stage 5

Emerging Web Enhanced Web Interactive Web Transactional Fully Integrated
Presences Presence Presence. Web Presence Web Presence
(Seamless)
Roadmap – Priority Projects .
Roadmap-Integration .
Roadmap-Implementation Schedule .
Phase 1: Phase 2:
Improvement in Fundamentals Enhancement of Realization.
2007 2008 2009 2010 2011
One Stop Government Portal
G2C
National Identification Systems (NID)
E-drivers License & Vehicle Registration Systems
Passport
E-agriculture

G2B E-Customs
E-Procurement

Groupware
G2G E- Education
E-Authentication
E-Tax
E-land Registration
Immigration Management
Enterprise Architecture (EA)
Infra Government Data & Training Center

Public Key Infrastructure

Establishment of Basic Acts
Development of ICT Literacy and HRD Programs
Standardization
Expansion of ICT Resources (backbone, ICT facilities in rural areas),
 Roadmap- Focus Areas .

Æ One Stop Government Portal.

Æ National ID (unique number).
Æ Groupware.
Æ Enterprise Architecture.
Æ Government Integrated Data & Training Center (KOICA).
Æ E-education.
Æ Public Key Infrastructure.
Æ IT Infrastructure.
Æ IT literacy Programs.
Æ Introduce Tele-center programs (last mile).
Æ Standardization.
Æ Human Resource Development.
Roadmap- Legal Framework .

Legal Framework

Law on National Law on ICT Industry ICT Infrastructure

Informatization Promotion Promotion Promotion
Æ Law on Informatization ÆLaw to promote software ÆLaw on protection of
Promotion. Industry. Personal Information.

ÆLaw on E-government. ÆLaw to Promote Online ÆLaw on e-signature.

Digital Contents Industry.
ÆLaw on Disclosing ÆLaw on protection of
Administrative Information ÆLaw on E-Transaction. telecommunication secrecy

ÆLaw on Intellectual ÆLaw on ICT Network

Property Rights. Usage Promotion and
Information Protection.
 Roadmap - .
Introduce Groupware to move towards paperless office.

Re-engineer processes before computerization of government administration to

enhance efficiency and transparency
Establish Government Data & Training Centers.
Expand ICT Infrastructure (PC, Internet, Phone etc)

Formulate Strategies to take opportunities of ICT to the rural population.

Formulate laws and regulations as required.
Evolve standards and implement single ID.

Foster ICT Literacy specially in the rural areas.

Expand Web based services.
HLCIT (Policy/Planning), NITC (Execution), MOIC (Infra).

Provide trainings to the civil servants.

Form E-government Steering Committee under the Rt. Honorable Prime Minister.
 Roadmap- Organisation/Expected Benefits.

Æ Through the implementation of e-government master plan Nepal will jump from stage
one to stage 4.

Application Current 1st Phase 2nd Phase

(2008) (2011)
UN E-government Index 126 100 80

Visit to government to get 90% 70% Under 40%

government information

Connectivity of government Isolated Ministry level All Agencies

agencies. (Central)

Connection Method Dial Up Broadband High Speed

(Central) (Rural)
Success Factors .

Æ Trend of successful e-government transformation according to the

Benchmarking studies.

Æ Shared vision across the government.

Æ Localization.
Æ Right Institutional Framework.
Æ Legal Reforms.
Æ Commitment & Leadership from the head of government.
Æ Awareness.
Æ Budget.
Æ Learn from National E-governance Plan (NEGP) of India and
tailor Nepal’s National E-government Master Plan so that it is
pragmatic to the current socio-cultural context of the country.
Æ Learn from best practices of SAARC countries specially INDIA.
 Thank You

Open to suggestions from the experts who

are present here

bimal.shah@nitc.gov.np