KM Middle East 2011

Abu Dhabi, United Arab Emirates

15-16 March 2011

Conference Highlights
International Keynotes
Knowledge in Action
Case Studies
Interactive Workshops

BUILDING ON SUCCESS
The UAE Knowledge Management
Forum was a tremendous success
and many participants asked for this
to become an annual event. Build-
ing on the success of the UAE KM
Forum, KM Middle East promises to
be an excellent opportunity for lead-
Knowledge and Collaboration in the Arab World ers to share knowledge and collabo-
rate. For attendance and sponsor-
The theme of KM Middle East 2011 is knowledge sharing and collaboration in the ship information, please contact:

Arab World. Bringing together international keynote speakers, academics, leading info@kmmiddleeast.com
knowledge management practitioners, along with business and government leaders,
KM Middle East 2011 promises to be the premier knowledge-focused event in the TWO DAYS OF SHARING
region. The conference will provide an opportunity for business and government
leaders to: Day One (15 March 2011) will in-
clude two international keynotes
 Learn about regional and international knowledge management pro- (David Gurteen and John Girard)
jects, past, present, and future and a series of exciting talks by
knowledge management thought
leaders from around the world.
 Assess the business value of emerging knowledge management trends
Day Two (16 March 2011) will fea-
 Learn from other’s knowledge management successes and failures ture four interactive and engaging
workshops led by David Gurteen,
John Girard, Ron Young, and
 Meet and collaborate with other business and government leaders
Luke Naismith.

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 KM Middle East 2011 Speakers
Our speakers on 15 March are a group of accomplished KM
practitioners and academics who will share their experience.
Paul J Corney is Dr. Sonia Ben
Managing Partner of Jaafar is the Direc-
Sparknow LLP a tor of EduEval in
knowledge and the UAE. She en-
MORNING AGENDA
communications gages KM for effec-
consultancy. Paul’s tive and sustaina- 8.00 Registration
interest is managing things, whether it’s ble educational change and evidence-
8.45 Chairperson’s Welcome
knowledge, Sparknow or a golf club. Paul informed decision making. She has
9.00 Opening Keynote:
is leading a KM Strategy project in Barba- worked and published internationally on
David Gurteen
dos for the region’s development bank. network learning communities.
Don’t do KM! In his keynote
John Girard, Ph.D. Luke Naismith is presentation, David will talk
about his experience with KM
is a professor at the Director of
over the last ten years and
Minot State Univer- Data and Research
some of the changes that need
sity. John’s current in the Govern- to be made to ensure its future.
research interests ment of Dubai’s 9.45 Luke Naismith
include knowledge Knowledge and
Sensemaking: How it is Different
management, social media, virtual busi- Human Development Authority. Luke from Traditional KM . Luke will
ness, online education, and globalization. made an active contribution to the de- facilitate an interactive exploration
John is founder and Chief Knowledge velopment of the Australian Standard on of narratives and values.

Strategist of Sagology. Knowledge Management . 10.15 Networking Break

10.45 Hanan Al Zaabi

David Gurteen has Ron Young is the
Appling Knowledge to Business
over 30 years’ expe- Chief Executive
Objectives. Hanan will discuss the
rience in high tech- Officer of Young steps and challenges of success-
nology industries. International Ltd, fully developing and implementing
David is an inde- based in Cam- a KM strategy.

pendent knowledge bridge and London 11.15 Ron Young

management advisor, facilitator and U.K. He is acknowledged as a leading Competitive Collaboration in the
speaker, helping people to innovate and international expert and thought leader Global Knowledge Economy.
Based on his experience, Ron will
to work together more effectively. in KM and innovation.
offer advice on how to balance
competition and collaboration in
Zabeda Abdul Ha- Hanan Hussein
today’s global environment.
mid, PhD graduated Rahma Al Zaabi is
11.45 Zabeda Abdul Hamid
from the University the Knowledge
of Strathclyde, Glas- Management Man- Knowledge Management in Asia
Zabeda will share some case
gow, with a Ph.D. in ager in one of the studies that highlight knowledge
Human Resource largest service pro- sharing and implementing best
Management (specializing in Knowledge vider companies in the UAE. She is a KM practices in knowledge manage-
ment for entrepreneurial opportu-
Management) before returning to the activist who has participated in public
nities.
International Islamic University Malaysia and private knowledge management
For more details about the agenda, see:
(IIUM) to continue her academic career . events worldwide.
www.kmmiddleeast.com

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 KM Middle East 2011 Workshops
On 16 March 2011, we will offer four knowledge manage-
ment workshops facilitated by thought leaders in the domain.

AFTERNOON AGENDA
12.15 Networking Lunch

13.15 Sonia Ben Jaafer

KM as a Practical Solution for
Professional Communities. Sonia
will provide an overview of current
activities in the region as well as
lessons learned from international
communities.
Workshop 1 — A Leader’s Guide to Workshop 2 — Understanding the four
Knowledge Management. This introduc- dimensions of Knowledge Management
tory workshop will provide a trusted envi- This masterclass is designed to:
ronment in which you may:  Review the four dimensions of KM
 Consider the future knowledge and their inter-connectivity

13.45 Paul Corney

needs of your workforce  Provide a robust KM framework for
 Review knowledge management the four dimensions
Using Knowledge to Maintain
Business Edge. Paul will demon- concepts through the lens of the  Share and discuss experiences in
strate diagnostic tools businesses next generation applying different KM dimensions
can use to assess knowledge  Assess the business value of emerg-  Provide an assessment tool built
assets, products and workers.
ing knowledge management trends around the four dimensions of KM
14:15 Networking Break
 All workshop participants will receive  Discuss KM strategies, methods and
14.45 Closing Keynote: a copy of John’s recent KM book tools for each dimension
John Girard
The TLC of KM. An examination
of how organizational leaders can
apply the enablers of knowledge
management to achieve a com-
petitive advantage.

15.30 Panel Discussion

16.00 Closing Ceremony

Workshop 3 — Gurteen Knowledge Café Workshop 4 — Applying KM in the Mid-

WORKSHOPS—16 MARCH Masterclass. Join David for this half-day dle East Context. Luke will facilitate an
8.00—12.00 Masterclass designed to help you: interactive workshop to explore what

A Leader’s Guide to Knowledge
Management
Understanding the four dimen-
sions of Knowledge Management
13.00—17.00
 Understand the importance of con-
versation in your business
 Design and run Gurteen Knowledge
Cafés
 Use Gurteen Knowledge Cafés to
does and does not work in the region.
Specifically, participants will:
 Use anecdote circles to start to
gather the information
 Conduct group work to identify

Gurteen Knowledge Café solve specific business problems and themes and characters and collec-
challenges tively come up with traits
Applying KM in the Middle East
Context  Create opportunities in your organi-  Time permitting, develop archetypes
zation for creative conversation
For more details about the workshops, see:
www.kmmiddleeast.com

www.kmmiddleeast.com
 KM Middle East 2011
Abu Dhabi, United Arab Emirates
15-16 March 2011

KM Middle East 2011 info@kmmiddleeast.com

KM Middle East 2011 (15 — 16 March 2011)
Name
Agenda, workshops and speakers are subject to change
Organization Title
Sign up for: Time Price
Address

Main Conference (15 March) 8.00 — 17.00 US$1000.00

Email

Phone Workshop 1 (16 March) - John Girard 8.00 — 12.00 US$750.00

Signature—I have read and accepted the booking conditions Workshop 2 (16 March) - Ron Young 8.00 — 12.00 US$750.00

Booking conditions
Workshop 3 (16 March) - David Gurteen 13.00 — 17.00 US$750.00
1. Payment must be received in full prior to the conference.
2. All speakers and workshops are correct at the time of printing, but are subject to change without notice.
3. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following Workshop 4 (16 March) - Luke Naismith 13.00 — 17.00 US$750.00
cancellation charges:
- Cancellations notified over 45 days prior to the event will not incur a cancellation fee.
- Cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
- Cancellations received less than 30 days prior to the event, no refunds will be available.
Conference (15 March) + Two Workshops (16 March) 20% discount US$2000.00
4. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions.
5. All cancellations must be received in writing.
6. Success Steps will not be held liable for circumstances beyond their control which lead to the cancellation
Method of Payment:
or variation of the program.
7. This contract is made under the law of the United Arab Emirates. Riyadh Bank Account Total:
8. Delegates are responsible for their own travel, accommodation and visa requirements.

Please forward this booking form to Success Steps: No. IBAN SA7520000002120869239940

Fax: +966 1 2812922

Tel: +966 1 2813035

Email: book@kmmiddleeast.com

Post: Success Steps

Riyadh - Takhasosi Road
P.O.Box 31067 Postal code 11497

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KMME 20101205