Professional Documents
Culture Documents
On
MANAGEMENT INFORMATION SYSTEM
OF CMC LTD
Academic Session 2007-09
SUBMITTED TO
Proff.ANAGHA SHUKRE
IMS-Ghaziabad
SUBMITTED BY
Rohini Singh (123)
Shraddha Chandel (144)
Shubham Chawla (145)
Smriti Gautam (150)
CERTIFICATE
The success of any research study depends upon a number of factors among
which the proper guidance from the experts in the industry and a faculty plays a
n
important role.
We would like to express our heartfelt thanks to many people. This Project
is an effort to contribute towards achieving the desired objectives. In doing so
, we
have optimized all available resources and made use of some external resources,
the interplay of which, over a period of time, led to the attainment of the set
goals.
We take here a great opportunity to express our sincere and deep sense of
gratitude to Proff. ANAGHA SHUKRE for giving us an opportunity to work on
this project. The support & guidance from Sir, was of great help & it was
extremely valuable.
We express our sincere thanks to all the people who, directly or indirectly,
contributed in time, energy and knowledge to this effort.
TABLE OF CONTENTS
CONTENTS PAGE
Abstract
Acknowledgement ................................................................
.................
1. History
2. An Overview of Cmc Ltd.......................................................
...............
3. Significant events in history
4. IT for common man
5. Management information system
6. Cmc world wide
7. Industry practices
1. HISTORY
CMC was incorporated on December 26, 1975, as the 'Computer Maintenance
Corporation Private Limited'. The Government of India held 100 per cent of the e
quity
share capital. On August 19, 1977, it was converted into a public limited compan
y.
In 1978, when IBM wound up its operations in India, CMC took over the maintenanc
e of
IBM installations at over 800 locations around India and, subsequently, maintena
nce of
computers supplied by other foreign manufacturers as well. Taking over the activ
ities of
IBM in India, including many of its employees, helped the company to imbibe a se
rvice-
oriented culture. This is demonstrated by our long-standing customer association
s and
our ability to provide high-quality and reliable service.
In 1980, we perceived the need for total IT system solutions in India, and acqui
red a
'solutions' orientation. We aligned our focus with the government's thrust on IT
development activities. A significant milestone in our transition from a hardwar
e
maintenance company to a complete end-to-end IT solutions provider was 'Project
Interact' (International Education and Research for Applications of Computer
Technology), a UN project involving design, development and systems-engineering
of
real-time, computer-based systems dedicated to applications in the areas of powe
r
distribution, railway freight operations management, and meteorology.
As we evolved along the value chain, CMC forayed into systems integration, inter
facing,
installation, commissioning, software development, as well as education and trai
ning,
on a national basis. Our R&D facility was set up in 1982, to undertake competenc
y
development in niche areas in the frontiers of technology, to provide us the cut
ting
edge. Today, our R&D facility is housed in our Hyderabad campus, and develops
advanced solutions in areas such as real-time systems, embedded systems and
pervasive computing.
To reflect our diversified business activities, we renamed ourselves 'CMC Limite
d', and
obtained a fresh certificate of incorporation dated August 27, 1984.
Following a spurt in the global demand for IT services in the early 1990s, parti
cularly in
the United States, we decided to expand our operations and market our product an
d
service offerings in these markets. Towards this end, in 1991, we acquired Baton
Rouge
International Inc, USA (it was subsequently renamed CMC Americas, Inc, in 2003),
one
of the first cross-border acquisitions by an Indian IT firm.
In 1992, the Indian government divested 16.69 per cent of CMC's equity to the Ge
neral
Insurance Corporation of India and its subsidiaries who, in turn, sold part of t
heir stake
to the public in 1996. In 1993, CMC's shares were listed on the Hyderabad Stock
Exchange and the Bombay Stock Exchange (BSE).
To service and develop our clientele in the UK and Europe, we opened a branch of
fice
in London, in 2000. The next year, the government divested 51 per cent of CMC's
equity to Tata Sons Ltd, through a strategic sale, and CMC became a part of the
Tata
group.
In line with our strategy of offering our products and services globally, in 200
3, we
opened a branch office in Dubai to tap the hitherto unexplored markets of West A
sia
and Africa.
In 2004, the government divested its remaining 26.5 per cent stake in CMC to the
public.
2. An Overview of the CMC LTD:
CMC Limited is a leading IT solutions company and a subsidiary of Tata Consultan
cy
Services Limited (TCS Ltd), one of the world's leading information technology
consulting, services and business process outsourcing organizations. We are a pa
rt of
the Tata group, India's best-known business conglomerate.
With 18 offices, 150 service locations, 520 non-resident locations and over 3,80
0 employees
worldwide, we provide a wide spectrum of unique Information Technology solutions
and
services to a clientele of premier organizations in the government and private s
ectors.
CMC Americas, our subsidiary, services clients in the US, while our branch offic
es in the
UK and Dubai market our products and services in Europe, Africa and the Middle E
ast.
Large and complex project management capabilities
since its incorporation in 1975, CMC has an enviable record of successfully buil
ding IT
solutions for massive and complex infrastructure and market projects.
Take, for instance, just three of the many major projects undertaken by us:
A passenger ticketing and reservations system for Indian Railways, which runs 6,
000
passenger trains carrying over 10 million passengers a day, on a 90,000-km railw
ay
network covering around 8,000 railway stations.
A cargo handling system is a comprehensive online real time cargo handling syste
m
to integrate all complex and varied activities of container terminals. This syst
em has
been implemented for several Indian and International ports.
An online transaction processing system for the Bombay Stock Exchange, which
handles millions of securities trading transactions every day.
End-to-end solutions capability
We manage turnkey projects, and have built, managed and supported our customers'
IT
systems across the value chain infrastructure, applications and business process
es.
That is because our capabilities span the entire IT spectrum: IT architecture; h
ardware;
software (including systems and application software, development or implementat
ion,
maintenance, and frameworks); network consulting; and IT-enabled processing
services.
This is how we work:
Our Customer Services (CS) unit designs and builds the IT infrastructure and
network.
Our Systems Integration (SI) unit develops applications and integrates them acro
ss
diverse hardware and software platforms
Our IT-Enabled Services (ITES) unit manages developed applications and digitisat
ion
activities.
Our Education and Training unit provides IT education and training to users.
Extensive domain expertise and technological competencies
We have proven expertise in a wide array of applications, including real-time sy
stems,
online systems, embedded systems, process control, transaction processing, image
1978
Took up the maintenance of 800 IBM installations over India. Initiated training
courses, predominantly for
customers
1981
1982
1984
1986
Aligned business focus along vertical markets like transportation, mining, power
and banking
Implemented project IMPRESS, an online passenger reservations system for the Ind
ian Railways
Set up Indonet a countrywide data network (renamed as ITES)
1991
Acquired Baton Rouge International Inc, USA (BRI, later renamed in 2003 as CMC A
mericas, Inc) to
focus on international markets
1992
The Government of India partially divested its holdings in CMC
CMC ties up with Xilinx (the world's largest supplier of programmable logic solu
tions) to
establish Xilinx' 1st development center in Hyderabad called Xilinx-CMC India De
velopment
Center (XIDC)
The Government of India divested its remaining 26.5 per cent stake in CMC
CMC awarded the Gold certification from Cisco Systems, for customer satisfaction
, training,
support and specialization
CMC's VOICE project adjudged the first runner-up in the best eGovernance project
s category at
the CSI-Nihilent eGovernance Awards 2003-04
2005
CMC Centre, Hyderabad, Southern Region (Bangalore, Chennai & Hyderabad), Norther
n Region
(Delhi, Lucknow, Bhopal, Indore and Raipur) and Eastern Region are assessed SEI
CMM Level
5 for Systems Integration
DQ Rates TCS-CMC as No. 1 in IT Services
CMC signs The Brand Equity-Business Promotion (BE-BP) agreement with Tata Sons L
td. This
agreement is an institutionalized process in the Tata Group to drive relationshi
p between Tata
Ultimatix portal, all applications (Oracle Finance & Oracle HR modules) are acce
ssible from one
single window.
BOLT, an online trading system, developed and implemented by CMC in March 1995 f
or BSE,
completed 10 years of operations
4. IT FOR COMMON MAN
Effective implementation of eGovernance can take IT to the common man, helping
national and state governments to align their services with the changing needs o
f both
citizens and stakeholders, as well as develop the economy.
An IT-driven eGovernance system primarily involves the creation, storage, analys
is,
dissemination and use of information. It can provide vital inputs to the governm
ent's
policy-making process. It makes government processes accountable
eGovernance automates and thereby speeds up routine administrative functions. It
enables the government to work better, yields higher revenue growth and costs le
ss,
apart from servicing citizens' needs as never before. Citizens can freely intera
ct with
various government departments anytime, anywhere with minimal effort.
CMC's domain expertise in eGovernance can create customized solutions that addre
ss
the entire spectrum of the information technology needs of state governments, th
e
national government and even local self-government bodies like municipalities an
d zilla
parishads.
We also have packages for public health authorities, hospital solutions, law and
order
applications for police departments, water resources management solutions for
irrigation departments, a first-of-its-kind package for tourism departments and
a
comprehensive social welfare monitoring application for tribals and other margin
alised
sections of society.
Our solutions are highly scalable and inter-operable, offer seamless integration
with
existing applications, enable the convergence of diverse technologies, have lowe
r
maintenance costs and offer huge improvements in operational efficiency.
Our eGovernance offerings include:
General administration
VOICE (Versatile online information for citizen empowerment): India's first IT s
olution
for municipal corporations across the country
LANDS (Urban land management solution): Application software for the operation
and management of a modern urban land development authority or an urban housing
board.
mREINS (Head of government information system): An integrated information and
decision-support system for the chief minister of a state.
TWIMS (Tribal welfare information management system): An integrated solution
including a school education management system (SEMS), a beneficiary monitoring
system (BMS), a village monitoring system (VMS) and an accounts package
Finance
FHIMS (Family welfare and health information and monitoring system): A system fo
r
effective monitoring of public health programmes and family welfare services
HMIS (Hospital management information system): A system to manage patient care
in a cost-effective manner, to enable effective utilisation of resources
IHC (India health care): A solution enabling rural health workers to deliver qua
lity
health care by eliminating redundant data entry in paper registers
Law and order
CMS (Construction management system): Maintains data and generates reports and
queries for the planning, design, construction and monitoring of irrigation proj
ects
MIS (Management information system): A comprehensive system for planning,
design, construction, monitoring, operation and maintenance of irrigation scheme
s
Travel and tourism
Data configuration
Data transfer
Document management and message handling
Coordination and reporting
Data security and systems administration
Single window information system
Construction
Management
Land acquisition
Rehabilitation and resettlement
Resource requirement planning
Resource monitoring
Procurement monitoring
Stores and inventory
Schedule of rates
Roads and inventory
On-farm development works
Quality control
Construction monitoring and management
Command area development
Real estate and asset management
Operation and maintenance
Policy information
Planning
Project planning and investigation
Design and estimation
Operation and maintenance
Flood control
Overall monitoring and evaluation
Project modernisation / rehabilitation
Sustainable development / environmental management
Research, studies and development
Dam safety monitoring
Revenue information and billing
Command area agriculture
Integrated agriculture development
Maintenance management
Project management
Administration
Personnel management
Public relations
Legal affairs
Training
General administration
Vigilance department
Protocol
Organisation head office
Accounts and audit
Technical architecture, hardware and software platforms
MIS works on a client-server architecture. It facilitates maintenance of necessa
ry data
as well as generation of reports and queries for administrative management,
construction management and other activities for water resources management
organisations.
Functions Technology / Product
Land acquisition
Rehabilitation and resettlement
Resource requirement planning
Procurement monitoring
Stores and inventory
Asset management
Schedule of rates
Roads and bridges
On-farm development works
Quality control
Construction monitoring and management
Works accounts
Operation and maintenance
eGovernance
Healthcare
Family welfare and health info (FHIMS): Health for the masses
India healthcare (IHC): Micro-managing public health
Law enforcements
Power utilities
Power
All is CALM on the west coast: Cargo management systems for ports
MACHanising ports: Container terminal systems
Messaging solutions: SWIM, or sink
WayBill Processing and EDI conversion using OCR? ICR technologies for a RailRoad
Company - Texas
XML based data extraction for a global major in financial data and analytics
XML repository creation for newspapers archives