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at

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workshops
A guide for successful workshop planning
from the National Diabetes Education Program
Purpose of the Diabetes at Work Workshops
A Guide for Successful Workshop Planning

Toolkit and Guide

The National Diabetes Education Program wants to share its learning and experiences from the
Diabetes at Work Workshops’ national pilot program with Diabetes Prevention and Control
Programs (DPCPs) and local business organization partners. This toolkit will provide
• A step-by-step plan for coordinating and executing a Diabetes at Work Workshop
• Sample checklists, letters, agendas, presentations, promotion and media materials, and
other resources to help DPCPs and organizations get started
• A resources list to help DPCPs and local business organizations connect with each other
and other potential partners
• Articles on work site productivity, diabetes prevention and management at the work site,
and return on investment
• A CD–ROM with the toolkit guide and resources
• A CD–ROM with creative material resources
Table of Contents
Introduction ................................................................................................................................... 1
Overview of Diabetes at Work Workshops ................................................................................ 1
Phase 1: Pre-Event Planning........................................................................................................ 3
Lessons Learned: Tips to Keep in Mind When Planning a Workshop ....................................... 3
Workshop Planning Worksheet, With Timeline and Workshop Budget Outline—
Key Checklists for Tracking Action Steps and Costs ............................................................ 4
Workshop Planning Worksheet............................................................................................... 4
Workshop Budget Outline....................................................................................................... 7
Securing Appropriate Partners—A “Win-Win” Relationship for All Involved ......................... 9
Start-Up Checklist ................................................................................................................. 10
Program Content: Introducing Diabetesatwork.org, Sharing Lessons Learned,
and Meeting Participant Needs ............................................................................................ 11
Workshop Promotion and Participant Recruitment Strategies.................................................. 13
Workshop Venue Logistics: Site Selection, AV Equipment Needs, and Selecting
a Heart-Healthy Menu.......................................................................................................... 13
Venue and Contract Checklist............................................................................................... 14
Pre-Event Media Relations: Creating Awareness .................................................................... 16
Putting Together Workshop Packets......................................................................................... 18
Evaluating the Workshop: Learning From Participants’ Feedback .......................................... 18
Phase 2: Event Day Activities..................................................................................................... 19
Event Day Checklist.............................................................................................................. 19
Phase 3: Postworkshop Wrap-Up.............................................................................................. 20
Postworkshop Debriefing Conference Call............................................................................... 20

Diabetes at Work Workshops


A Guide for Successful Workshop Planning
Introduction

Introduction • Suggestions on health benefits and


services that health plans can offer to
employees with diabetes
Overview of Diabetes at Work
Workshops Diabetes at Work Workshop Goals

Diabetesatwork.org After the launch of diabetesatwork.org,


NDEP set out to conduct a series of
The National Diabetes Education Program’s workshops across the country aimed at
(NDEP’s) Business and Managed Care
(BMC) Workgroup collaborated with public • Increasing awareness among business
and private partners, including the National leaders; managers of human resources,
Business Group on Health, America’s corporate wellness, and benefits; and
Health Insurance Plans, and the National occupational health care providers of
Business Coalition on Health, to create how diabetes prevention and
diabetesatwork.org and help businesses meet management work site programs can
head-on the burgeoning diabetes epidemic. lead to healthier employees and
Launched in 2002, diabetesatwork.org is the improve a company’s bottom line
first online resource designed to help top- • Introducing the business community to
level managers, occupational health diabetesatwork.org and promoting its
providers, benefits and human resource free resources
managers, and employees and their families
address diabetes prevention and • Sharing lessons learned and successful
management in the workplace. diabetes prevention and management
work site programs from national and
As a free, easy-to-use, online resource, local employers that are demonstrating
diabetesatwork.org helps companies assess a return on investment (ROI)
their need for diabetes education, benefits,
and services for employees. The Web site General Workshop Concept
offers employers and employees
The workshops can be conducted within
• More than 30 educational lesson plans 2½ hours and can be shortened or
and fact sheets that teach employees lengthened depending on program goals,
how to best prevent or manage their content, and time restrictions. Workshops
diabetes while at work and how to are generally held around either a breakfast
reduce their risk of further or a lunch. Workshops usually feature two
complications speakers, but some have included more. One
speaker makes the business case for diabetes
• Spanish-language materials prevention and management at the work site
• Links to additional resources and and introduces diabetesatwork.org as a free,
brochures on diabetes and heart easy-to-use, online resource. The second
disease and preventing diabetes speaker is an employer who has a successful
diabetes prevention and management
• Two online tools for assessing
program at his or her work site and can
potential prevalence of diabetes among
share experiences of successes, challenges,
employees
and ROI. Attendees receive workshop
packets with copies of presentations and

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A Guide for Successful Workshop Planning
Introduction

background materials. They can also browse • Dallas/Ft. Worth Business Group on
through educational materials and can Health
access diabetesatwork.org at a computer • Sanofi-Aventis Group
terminal.
• Sutter Medical Center
Workshops can be expanded to include a • Washington Diabetes Prevention and
diabetes-related health information fair or Control Program
scenarios with exercises to provide attendees
with a more in-depth introduction to Learning From Other Employers
diabetesatwork.org.
Employers want to learn from others’
Success Through Partnerships successes. Workshops can feature national
and local employers (large and small) who
Past workshop attendance has ranged from are successfully conducting diabetes
40 to 135 participants. The success of each
prevention and management work site
workshop is largely attributed to the support
initiatives. Previous employers featured
and commitment of its partners. NDEP has
include
partnered with state Diabetes Prevention and
Control Programs (DPCPs) and local • City of Citrus Heights, CA
business groups to plan, orchestrate, and
sponsor each workshop. Past partners • Dallas Federal Reserve Bank
include • Danbue Hospital
• Bayer Pharmaceutical Corporation • General Motors Inc.
• California Diabetes Prevention and • Inland Northwest Health
Control Program Services/Community Health Education
and Resources
• Connecticut Business Industry
Association • Lands’ End
• Connecticut Diabetes Prevention and Workshops have been held in Philadelphia,
Control Program PA; Dallas, TX; Cromwell, CT; Sacramento,
• Inland Northwest Business Coalition CA; Madison, WI; and Spokane, WA. A
on Health workshop was also held at the Centers for
Disease Control and Prevention’s (CDC’s)
• Employer Health Care Alliance Division of Diabetes Translation meeting in
Corporation (The Alliance) May 2004.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Phase 1: Pre-Event Planning

Lessons Learned: Tips to Keep in Mind When Planning a Workshop

Before you start planning a Diabetes at Work Workshop, keep in mind the following lessons
NDEP learned when preparing for and implementing its workshops.

General Workshop Planning


• Clearly identify workshop partners’ roles and responsibilities.
• Set realistic workshop goals that can be achieved through available human and financial
resources.
• Adhere to deadlines as much as possible, but build in time for delays.
• Keep communication open between partners. Make sure all partner representatives are included
on all e-mail correspondence and conference calls.
• Schedule a workshop during a monthly, quarterly, or preplanned association meeting, if possible.
• Hold either breakfast (before the workday) or lunch meetings to ensure as little disruption to the
workday as possible.
• Keep track of all workshop planning activities in one binder that is easily accessible and user
friendly. Should there be a need for someone else in your organization to take over the planning
process, make sure he or she can easily and quickly access all key information.

Working With Partners and Sponsors


• Secure all partners within the first 2 months of planning, especially if a partner is needed for
financial resources.

Participant Recruitment
• Begin participant recruitment 8 weeks before the workshop.
• Try to differentiate the invitation packaging so that it stands apart from other mail.
• Offer invitees both online and phone RSVP options.

Media Materials Development and Distribution


• If several organizations need to approve a press release or media advisory, be sure to build in
time for their internal review process. Do not expect organizations to approve press materials in a
1- or 2-day period.
• Begin distributing pre-event announcements to the media 1 month before the workshop. Distribute
a pre-event media advisory to the media 2 days before the workshop.

Evaluation Forms
• Customize the workshop evaluation form to meet the needs of all partners.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Workshop Planning Worksheet, With for workshops begin 6 months before the
Timeline and Workshop Budget event. The following workshop planning
Outline—Key Checklists for Tracking worksheet will help guide you through the
Action Steps and Costs planning process. The workshop budget
outline will help you determine what costs
your organization can support and where
Before beginning the workshop planning
you need support from partners. These
process, consider the human and financial
documents are meant only as a guide and
resources and time needed to orchestrate the
can be adapted as needed.
workshop. NDEP recommends that planning

Workshop Planning Worksheet

STATUS/TARGET DEADLINE RESPONSIBILITY


6 Months Before
Partner Recruitment
Identify potential workshop partners. Secure partners to help develop the
workshop (health associations, chambers of commerce, business associations,
and hospitals).
Secure partners and determine each partner’s responsibilities (participant
recruitment, food and beverage support, venue and logistics, guest speakers,
etc.).
5 Months Before
Workshop Event Core Logistics
Select date and time. Take into consideration religious and national holidays,
school vacations, other business events, and conferences.
Determine target audience (large employers, small employers, human resource
managers, health plan managers, occupational health providers, etc.).
Estimate the number of attendees you want to participate in the workshop. (This
will help to determine room size, tables, chairs, and meals needed.)
Identify three potential venues to compare pricing, location, availability, and
catering services.
4 Months Before
Workshop Event Core Logistics
Select one venue and finalize venue contract, including cost per person, room
rental fees, audiovisual (AV) rental fees, method of payment, deposits,
cancellation dates, parking fees, and hotel room rates for speakers.
Workshop Program Content
Draft program agenda.
Identify three to five potential speakers. Contact and secure two speakers
(depending on the program).
Participant Recruitment
Identify the channels for best reaching the target audience.
Media
Determine if partners want to promote the workshop through the media. Identify
partner to lead the media effort.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

STATUS/TARGET DEADLINE RESPONSIBILITY


Develop media relations plan with goals and activities.
3 Months Before
Workshop Program Content and Evaluation
Contact speakers to discuss their presentations.
Finalize agenda and workshop program activities.
Participant Recruitment
Develop and produce hard copy invitations.
Draft online registration form. Include a link to diabetesatwork.org.
Media
Identify local media to inform about the event. Put a media list together with
phone numbers, addresses, and e-mail addresses.
Brainstorm news story ideas that could be pitched to the media.
Identify three key messages to be incorporated into all media materials and
activities.
Develop a pre-event press release and media advisory. Share with partners for
review and approval.
Promotional Giveaway
Research promotional giveaways such as pedometers and share research with
partners for final decision.
Speaker Logistics
Arrange travel and hotel accommodations for out-of-town speakers.
2 Months Before
Workshop Event Core Logistics
Develop heart-healthy menu.
Work with hotel to finalize AV equipment needs: computer rental with access to
diabetesatwork.org (via CD or high-speed Internet), LCD projector and screen,
microphone, and lavalier microphone.
Research videographers and photographers to film and photograph the
workshop.
Workshop Program Content and Evaluation
Develop exercise scenarios and questions for participants if you will be having
an interactive diabetesatwork.org demonstration.
Adapt the NDEP Workshop sample evaluation form to meet the workshop and
partner needs. Share with partners for review and approval.
Participant Recruitment
Attain association member mailing or e-mail lists and mail and e-mail invitations.
Repeat e-mail announcements throughout the recruitment period.
Finalize online registration form and upload it onto the Internet. Make sure that
all partners have reviewed and approved it.
Post the invitation on partner Web sites and insert workshop announcements in
hard copy and online newsletters.
Develop and maintain attendance list and regularly update partners on
participant RSVPs.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

STATUS/TARGET DEADLINE RESPONSIBILITY


Promotional Giveaway
Order promotional workshop giveaways.
1 Month Before
Workshop Event Core Logistics
Confirm availability of registration and sign-in tables (outside the banquet room),
computer terminal with diabetesatwork.org access, and other tables for
educational and partner information and any special exhibits.
Develop event poster to be placed next to the registration and sign-in table, and
podium signage. Include partners’ logos.
Secure a videographer.
Secure a photographer.
Workshop Program Content and Evaluation
Finalize speaker presentations.
Finalize the evaluation form.
Participant Recruitment
Monitor RSVPs and determine if and what additional participant recruitment
efforts are needed.
Media
Receive final approval from all partners on press release and media advisory.
Distribute press release. Follow up to encourage the media to attend the
workshop and write or produce a news story.
Workshop Packets
Adapt and print Diabetes at Work Workshop folder labels.
Purchase workshop packet folders with pockets.
Attain core workshop packet content: agenda, speaker bios, speaker
presentations in handout format, diabetesatwork.org fact sheet, partner
backgrounds, literature about state diabetes rates, articles on employers
investing in diabetes prevention and management programs, diabetesatwork.org
marketing brochure, and workshop evaluation form.
1 Week Before
Workshop Event Core Logistics
Give hotel final head count of total attendees for final room set up and number of
meals needed.
Print tent cards for the registration table, the educational materials table, and the
diabetesatwork.org computer terminal table.
Participant Recruitment
Print name tags.
Develop registration sign-in list.
Media
Continue calls to media to secure attendance at event or report on a related
news story.
Workshop Packets
Assemble workshop packets.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

STATUS/TARGET DEADLINE RESPONSIBILITY


2 Days Before
Hotel Logistics and Program Content
Develop Event Day Checklist
Review any last-minute event changes.
Media
Distribute the media advisory. Follow up with media to secure last-minute media
attendance.
Event Day
Workshop Event Core Logistics
Have Event Day Checklist on hand and monitor all onsite activities.
1 Week After
Send thank-you notes to guest speakers and partners.
Collect media coverage clips and share with partners.
Review evaluation forms and provide report to partners.
2 Weeks After Event
Debrief the partners by phone on what did and did not work.
3 Months After Event
Optional: Follow up with attendees 3 months after the workshop to see what
actions have been taken (e.g., have the attendees accessed and used
diabetesatwork.org, started a diabetes prevention and management program,
met with senior decision makers to get support for a diabetes and prevention
program, etc.).

Workshop Budget Outline

ESTIMATED
ITEM COST
Venue
Banquet room
Food and beverage for all persons
AV Equipment
Computer rental
LCD projector
High-speed Internet connection
Overhead projector
Screen
Wired podium microphone
Wireless lavalier microphone
Computer with remote for slide show presentations
Hotel rooms for out-of-town speakers
Additional computers if conducting a diabetesatwork.org exercise that requires
participants to access computers

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

ESTIMATED
ITEM COST
Participant Recruitment
Graphic designer to adapt Diabetes at Work Workshop invitation
Invitation production
Invitation mailing
Paid advertising (if needed)
Mailing lists (fee required)
Name tags
Speakers
Honorarium
Travel expenses
Signage
Tent cards and table numbers
Event poster and podium sign
Promotional Giveaway: Pedometers
Pedometers
Additional AV Equipment
Videographer
Photographer
Workshop Packets
Pocket folders
Photocopies of presentations, agenda, speaker bios, partner organizations, etc.
Designing and producing pocket folder labels (can be adapted from
predesigned Diabetes at Work Workshop packet labels)
Media Relations Activities
No additional costs unless outsourcing media relations activities or using a
vendor to mass distribute press release or media advisory by e-mail or fax
Evaluation Activities
No additional cost needed
Total

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Securing Appropriate Partners— • United States Chamber of Commerce


A “Win-Win” Relationship for All (www.uschamber.org)
Involved • United States Hispanic Chamber of
Commerce (www.ushcc.com)
Diabetes at Work Workshops aim to attract
human resource managers, benefits and In planning your workshop, you will also
wellness managers, occupational health want to consider the employer demographics
providers, and senior decision makers at of your community. You may want to
large and small businesses. NDEP has found partner with local associations for the
that the best way to reach this target following industries and professionals:
audience is for state DPCPs, who often have
relationships with the local business • Manufacturing
community, to collaborate with local • Textile
business associations with an interest in
health care issues, whose members represent • Food producers
the target audience. • Retailers

When researching potential partners, • Hospitals


consider local chapters of the following • Automobile dealers
organizations:
• Banking
• American Association of Occupational • Law
Health Nurses (www.aaohn.org)
• Investment banking and financial
• American College of Occupational and services
Environmental Medicine
• Health insurance plans
(www.acoem.org)
• Restaurant and food service
• American Diabetes Association
(www.diabetes.org) Note: NDEP has found that the best
• African American Chamber of organizational partners are those with a
Commerce (www.aacc4.org) decided interest in health.
• Lions Club International Tips for Effectively Working in
(www.lionsclubs.org)
Partnership With Other Organizations
• National Association of Women
Business Owners (www.nawbo.org) Working with other organizations to
coordinate and execute a successful
• National Business Coalition on Health
Diabetes at Work Workshop takes time,
(www.nbch.org)
open communication, organization, and
• Rotary International (www.rotary.org) leadership. Keep in mind the following start-
• Small Business Administration up checklist as you begin your planning
(www.sbaonline.sba.gov) process and partner collaboration effort.

• Society for Human Resources


Managers (www.shrm.org)

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Start-Up Checklist

; Involve the right people. Within your DPCP program or organization, are there others
who have successfully worked with businesses and work sites? Look to them for lessons
they learned and contacts they made with business organizations. Look to leaders at
local chapters of such national organizations as the American Diabetes Association, the
National Business Coalition on Health, and others that may share your interests in
encouraging companies to offer diabetes prevention and management benefits at the
work site. This type of organization may work with you to coordinate the workshop and
promote it to its members.
; Select a strong leader. If you feel that your strength does not lie in addressing
businesses or business groups, or you do not have the staff time to devote to planning
and implementing activities, find someone who does. This person needs to be creative
and have the ability to bring others with similar, vested interests together. Look to others
in your department, an outside consultant, or community leaders.
; Make sure you have appropriate human and financial resources. Workshops take
human and financial commitments from all partners. Be sure that you have the resources
needed to coordinate and orchestrate the workshop.
; Create a unified vision and goal. Develop a statement defining what you want the
success of this project to look like. This will unify the effort and allow you and your
partners to create goals, strategies, and activities to support the workshop planning
process.
; Create a plan of action with activities, designated roles and responsibilities, and
target deadlines. Your goals help to define what you must accomplish to achieve
success from the workshop program. Your action plan should be shared with all partners
so that all vested parties know their roles and responsibilities, time, staff and financial
commitment, and deadlines. This action plan can be updated throughout the pre-event
planning process to keep all partners apprised of progress.
; Be sure to incorporate an evaluation process into the workshop program. Because
your partners have committed their time and resources to this workshop, it is important
to evaluate both the planning process and the workshop itself. You and your partners
will want to learn from this experience for future workshops or other partnership
activities.
; Recognize partners’ contributions. Take the time to let your partners know that you
appreciate their time, efforts, and ideas. “Thank you” goes a long way.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Program Content: Introducing programs, such as those addressing


Diabetesatwork.org, Sharing Lessons heart disease, stroke, and obesity
Learned, and Meeting Participant
Needs They may also want to know what are the

• Most effective ways of incorporating


The core Diabetes at Work Workshop diabetesatwork.org materials and
content aims to resources into a diabetes prevention
and management program
• Illustrate how diabetes prevention and
management can affect an employer’s • Components of a diabetes prevention
bottom-line costs in terms of health and management program
care and productivity • Steps needed to orchestrate a diabetes
• Introduce employers to prevention and management program
diabetesatwork.org as a free, easy-to- • Costs for investing in a diabetes
access, online resource for employers prevention and management program
and employees
• Share successful work site diabetes It is up to the workshop organizer and
prevention and management programs partners to determine the most appropriate
content for the audience to both accomplish
Managers and business leaders want to hear the organization’s goals and satisfy the
about and learn from the successes of other interests of the attendees.
businesses. Thus, featuring lessons learned
from other well-known local employers that Finding the Right Speakers
may be similar in size to the organizations
represented by attendees will be important. Featured speakers are the heart of the
workshop. It is important that they deliver
Program content may need to be adjusted meaningful information that attendees can
depending on the target audience. Many understand and relate to. It is also important
attendees may already understand the that they be perceived as leaders in their
importance of employers having diabetes fields or as having significant experiences to
prevention and management programs but share. Often the speakers will be your
need to know how to workshop’s “draw” and the reason your
target audience will attend.
• Get a program started
Local business community leaders can often
• Work more effectively with health help to draw participants. If a local employer
insurance plans is not available, contact a disease
management or health insurance company
• Make the best case for a diabetes that has successful diabetes prevention and
prevention and management program management programs in your community.
to senior managers, company These organizations can also provide insight
presidents, and decision makers and lessons learned and familiarize
• Incorporate diabetes prevention and attendees with how disease management and
management programs into other health insurers are working with employers
chronic disease management to address diabetes prevention and
management.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Workshop Timing resources. After this introduction, attendees


take part in a group activity and self-directed
Program content also depends on the length Web site navigation using scenarios and
of the workshop. NDEP Diabetes at Work exercises provided by the presenters. The
Workshops are typically between 1½ and session then wraps up with a group
2½ hours. The program is generally broken discussion and evaluation.
out as follows:
Materials and AV equipment needed for this
• Registration and breakfast or lunch (30 special session include
minutes)
• Welcome (5 minutes) • Scenarios

• Program introduction (10 minutes) • Exercises

• Speaker 1 (20–30 minutes) • Computer terminals for attendees (or


attendees bring their own laptops and
• Speaker 2 (20–30 minutes) the venue provides electrical outlets)
• Wrap-up and questions (15 minutes) • High-speed Internet access or
• Complete evaluation forms (5 minutes)
• CD–ROMs of diabetesatwork.org
Special Diabetesatwork.org
Interactive Session This workshop can be stand-alone or
incorporated into the general workshop
Workshops can also offer participants a presentations as an additional segment. A
more interactive and in-depth opportunity to sample agenda, scenarios, and exercises for
better understand and access the vast a special Diabetesatwork.org Interactive
resources on diabetesatwork.org. The 1-hour Session can be found in the Program
program provides an overview of the tool’s Content section of the Diabetes at Work
history, why it was developed, its intended Workshop Toolkit.
audience, and a guide to its features and

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Workshop Promotion and Participant • Secure partnerships with local business


Recruitment Strategies publications to publish an
advertisement at a discounted rate or
Aggressive outreach to promote the as a public service announcement.
workshop is key to the workshop’s success • Distribute invitations or flyers at
in generating attendance. Promotion and community or business association
participant recruitment activities take time. meetings before the workshop.
Recruitment activities should begin 8 weeks
• Send a workshop announcement to
before the workshop.
local newspapers for business calendar
The Diabetes at Work Workshop invitation columns.
(see a sample in the Participant Recruitment • Conduct pre-event media relations
section of the Diabetes at Work Workshop outreach promoting the workshop.
Toolkit) can be individualized for your
• Promote the workshop through local
workshop. The electronic version of the
business community and industry
invitation can easily be e-mailed.
electronic mailing lists.
Partners need to determine the best channels
Workshop Venue Logistics: Site
for reaching the target audience and should
not rely on a single channel. The target Selection, AV Equipment Needs, and
audience needs to be exposed repeatedly to Selecting a Heart-Healthy Menu
the workshop announcement through as
many media as possible. Site Selection and AV Equipment
Needs
Promotion and Recruitment Tips
Selecting the venue for the workshop may
• Begin promotion and recruitment require some investment in time and
efforts 8 weeks before the workshop. research. If a partner has an established
• Offer online and phone RSVP relationship with a particular venue, first try
registration. to work with this venue. The venue may
give you a price break on room rental and
• Send repeated e-mail announcements food and beverages because of its
to partner association members. established relationship with your partner.
• Post workshop announcements on
partner Web sites and in online and
hard copy newsletters.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

When selecting a venue and negotiating a contract, use the following checklist as a guide:

Venue and Contract Checklist

Location • Central
• Easy access
• Distance to airport
• Is there shuttle service? What does it cost?
Sleeping rooms • What are the current room rates?
• Are these room rates at government per diem?
• Are there Americans with Disabilities Act (ADA)
compliant rooms?
• Check-in and check-out times
Costs • Room rental
• Food and beverage costs per person
• AV equipment
– LCD projector
– Overhead projector
– Screen
– Wired podium microphone
– Floor microphones
– Laptop computers
– Wireless lavalier microphone
– Wireless slide show remote
– High-speed Internet connection
• Easels
• Parking
• Coat check
• Business center
Room size and seating capacity with • 25—50
round tables • 50—100
• More than 100
Heart-healthy menu options • Low-fat
• Low-sugar
• Low-sodium
Attrition policy • Minimum percentage of attendees guaranteed
Fee policy • Twenty percent banquet service charge and sales
tax for food and beverages is standard
Cancellation policy • Cancellation policies vary from venue to venue
Final notice of guaranteed guests • Venues usually require 72 hours
Form of payment and deposit • Credit card
• Check
• Prepayment requirement

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Venue Site Selection Dos and Don’ts Selecting Heart-Healthy Menu


Options
• Do get quotes from three venues.
• Do not sign any paperwork until you Because this is a workshop that promotes
have read the venue contract carefully. good health and well-being, you may want
to consider offering participants a tasty,
• Do keep the hotel apprised of changes heart-healthy menu. Most restaurants,
to workshop needs (smaller or larger caterers, and hotel banquet services are
room, additional or less AV willing to accommodate this request. Heart-
equipment). healthy menus tend to be low in fat, sugar,
• Do make sure that the partners providing and sodium and offer a balance of protein,
support for the breakfast or luncheon vegetables, starches, and fruit. See the
understands the payment requirements sample heart-healthy menu on the Sample
before they sign the contract. Banquet Order.

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A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Pre-Event Media Relations: Developing a Media Outreach Plan


Creating Awareness
A media outreach plan can help you
determine your media efforts and approach.
Use local and statewide media to help
Your plan should include communication
generate a “buzz” about diabetes prevention
goals, target audience, strategies, tactics, and
and management in the workplace. Your
timeline. As you begin to develop this plan,
media efforts could help to increase
consider the following questions.
awareness about
• What is your communication goal?
• Issues affecting companies’ decisions
Are you trying to generate awareness
to address diabetes prevention and
for the workshop, diabetesatwork.org,
management at the work site
your organization’s efforts, or those
• Diabetesatwork.org as a free, online businesses that need to invest in
resource for employers and employees diabetes prevention and management
• Your organization’s and partners’ at the work site?
efforts to assist employers in • Who is your target audience? Are
addressing growing health care costs you targeting a specific type of
and improving the health and well- employer, members within one
being of employees organization, business leaders, human
• The workshop resource managers, or occupational
health care providers? If you want to
The media can be used to inform, educate, reach business leaders and managers,
and persuade. News stories provide contact the media and reporters who
visibility, legitimacy, and credibility among focus on them.
the general population and your target • What are your key messages?
audience. Determine the three statements you want
your news story to tell and make sure to
Key Decision Makers Within the Media say them when talking to the media.
Media outreach efforts will be most effective • What is your “news hook”? The
when they are targeted to these media: media want to know your story, why it
is relevant to their readers, and what
• Business reporters and producers and makes it newsworthy. It is important to
health care reporters interested in know how to frame your key messages
occupational health issues at local so that you can attract media attention.
newspapers and television and radio • What communications tools will you
stations use and how will you disseminate
• Associated Press wire service reporters them? Use one or a combination of
whose news stories are often published these depending on the media—press
in media outlets throughout a state release, letters to the editor, article,
media advisory, and pitch letters
• Reporters at local business (letters to the media that pitch your
newspapers, magazines, and Web sites news story idea).

Diabetes at Work Workshops 16


A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

• Who are your spokespeople? If you workshop or in a story related to the


are the spokesperson, rehearse with issues addressed during the workshop.
someone beforehand and role-play • Draft a press release announcing the
possible questions the media may ask workshop. Send the press release to the
and your answers. If you have other media 1 month before the workshop.
spokespersons, role-play with them to
be certain they know the key messages • Make follow-up phone calls to
and are adequately prepared to talk to reporters to generate interest in
the media. attending the workshop or writing or
producing a related news story.
• When do you want to execute your
media relations activities? Determine If you can expand your efforts, consider
the timing of when materials will be these activities:
approved and distributed, and when
you can begin contacting the media by • Submit calendar announcements to
phone to further encourage news community events sections at local
coverage. business newspapers and the business
section of your city’s main daily
Core Media Relations Activities newspaper.
Your media relations efforts will depend on • Follow up with community events
dedicated staff time and resources. At the editors to secure placement in
very minimum, try to conduct these core calendars.
activities:
• Seek out opportunities to be a guest on
• Develop a list of business and health talk radio stations that cater to
care reporters representing your local businesses, or appear on early morning
media outlets (include e-mail or weekend television shows,
addresses, fax and phone numbers, and including local cable stations (e.g.,
business addresses). “ask the experts” or “health focus”).

• Develop three key messages that you • Send out a media advisory about the
want to consistently communicate to workshop to assignment desks at local
the media. television stations and newspapers 2
days before the workshop. Follow up
• Identify a spokesperson for the to see if the television station or
workshop so that if you should attract newspaper will send a reporter or
media interest and interview requests, camera crew to cover the workshop.
you have a spokesperson ready.
• Write and submit an editorial to the
• Send Diabetes at Work Workshop Op-Ed section of your local newspaper
invitations to reporters.
about the need for more employers to
• Make follow-up phone calls to address diabetes prevention and
reporters to generate interest in the management in the workplace.

Diabetes at Work Workshops 17


A Guide for Successful Workshop Planning
Phase 1: Pre-Event Planning

Putting Together Workshop Packets Evaluating the Workshop: Learning


From Participants’ Feedback
Workshop packets provide participants with
background on partners, presenters, An important part of program planning is to
presentations, program content, ensure that you have some method for
diabetesatwork.org, and additional evaluating the actual project. The evaluation
resources. These resources may include form allows your organization and your
articles on employer ROI, studies on partners to gain insight into how the
diabetes prevention and management, workshop’s flow, speakers, and content
worker productivity, and the effect of were received by attendees. It will give you
diabetes and other chronic conditions on some indication of whether the workshop
employer bottom lines. provided participants with new information,
empowered or motivated participants to take
Suggested workshop packet contents include action, or introduced participants to
resources (e.g., diabetesatwork.org) that they
• Workshop agenda were not previously familiar with.
• Presenter bios
You can adapt the sample evaluation form
• Presentations provided in this toolkit or create your own
• Diabetesatwork.org marketing that best fits the needs of your organization
brochure and partners. When adapting the NDEP
workshop evaluation form or developing a
• Partner organization backgrounds new one, keep these tips in mind:
• Workshop evaluation form
• Keep the form concise and easy to read.
• Diabetesatwork.org fact sheet
• Use close-ended questions but give
• Sample articles on ROI, work site opportunities for open-ended responses
wellness programs, successful diabetes when appropriate.
and chronic disease work site
interventions • Keep response categories as similar as
possible.
Workshop packets can be easily assembled • Include a fax number to give participants
by using plain, two-pocket folders and the option to fax back their responses.
placing a Diabetes at Work Workshop label
on the front cover. Make sure that partners review and approve
the evaluation form and that you build in
time during the development process for
reviews and approvals.

Diabetes at Work Workshops 18


A Guide for Successful Workshop Planning
Phase 2: Event Day Activities

Phase 2: Event Day Activities As you begin to wrap up your planning and
focus on the day’s events, keep this Event
Your big day is here. All your planning and Day Checklist close at hand.
preparation have paved the way for a
successful and well-attended workshop.

Event Day Checklist

CHECK WHEN
ITEM COMPLETED
Arrive at venue at least 2 hours before the workshop.
Have the following items with you:
CD–ROM of speaker presentations
Venue contract with event details and venue contact name
Diabetesatwork.org CD–ROMs (unless using the hotel’s high-speed Internet
connection)
List of registered attendees and sign-in sheet
Contact list of all partners, presenters, and support staff expected to assist
Workshop packets (complete)
Workshop signage
Participant name tags
Tent cards for registration and diabetesatwork.org education tables
Partner or other literature for the education table
Media relations materials (i.e., press release)
Contact list of partners, speakers, staff, vendors, etc.
Meet with venue contact and review all workshop setup details, including
signage, room temperature, menu, timing of meal service (or buffet), etc. Give
venue contact the workshop packets for venue staff to place on each chair.
Meet with venue AV equipment specialist to conduct sound check, test each
presentation, and check slide show remote. Make sure all equipment works and
that AV equipment specialist will be available during the workshop to address
technical problems.
Meet with presenters 1 hour before the workshop to review agenda, allow
presenters to become familiar with AV equipment, and discuss last-minute
agenda changes.
Make sure that all support staff arrive at the venue and check in with you 1 hour
before the workshop. Assigned staff should report to their assigned areas as
previously instructed.

Diabetes at Work Workshops 19


A Guide for Successful Workshop Planning
Phase 3: Postworkshop Wrap-Up

Phase 3: Postworkshop Postworkshop Debriefing Conference


Wrap-Up Call

The postworkshop debriefing conference


Congratulations! You have held your call should be held within 1 month of the
first Diabetes at Work Workshop event! A
workshop while it is still fresh in people’s
lot of hard work, planning, and time have
minds. The conference call can include
been put forth, so recognize the success of
vendors, partners, and staff involved in the
the workshop program, attendance, and the
workshop’s planning and execution. Its goal
collaboration with other organizations.
is to share and discuss successes, lessons
The Postworkshop Wrap-Up Phase is an learned, and any next steps or final wrap-up
important one that should not be overlooked. action items. Topics may include
It’s an opportunity to learn from the
• Partner perspectives on workshop
workshop planning experience. Regardless
planning
of the workshop’s success, take the time to
• Partner perspectives on event
• Analyze evaluations completed by orchestration
workshop attendees
• Workshop successes and outcomes—
• Hold a postworkshop debriefing attendance, speakers’ presentations,
conference call with partners media coverage, diabetesatwork.org
• Send thank-you letters to partners and Web site hits, inquiries to partners for
speakers for support and involvement more information, etc.

• Follow up with media who may be • Lessons learned and areas for
developing news stories related to the improvement
workshop • Report on workshop evaluations
• Collect media coverage of the event • Final budget report (including any
• Send additional workshop packets as pending expenses)
requested • Media coverage report
• Next steps (if there is a need for
additional activity)

Diabetes at Work Workshops 20


A Guide for Successful Workshop Planning
Diabetes at Work Workshops
A Toolkit for Successful Workshop Planning
Table of Contents
1) Workshop Planning Guide
• A Guide for Successful Workshop Planning

2) Workshop Planning Tools


• Workshop Planning Worksheet
• Workshop Budget Outline
• Sample Budget from Sacramento, California Workshop

3) Workshop Partners
• State Diabetes Prevention and Control Program (DPCP) Officers
• Potential Partner Organizations
Samples of:
• Partner Solicitation Letter
• Financial Support Request Letter
• Partner Thank You Letter

4) Program Content
Samples of:
• Agenda from Madison, Wisconsin Workshop
• Agenda from Sacramento, California Workshop
• Three Speaker Presentations
o Diabetesatwork.org: A Tool for Diabetes Education at Work
o Lands’ End Direct Merchants
o S-E-T for Success: Screening Education and Treatment
• Diabetesatwork.org Interactive Session Materials
o Agenda and Talking Points
o Scenarios and Worksheet
o Handout
o Evaluation Form

5) Venue Logistics
• Venue Research Checklist
Sample of:
• Banquet Order

6) Participant Recruitment
Samples of:
• Online Registration Form
• Invitation

1
7) Media Relations Materials
Samples of:
• Public Relations Strategy
• Press Release
• Media Advisory
• Calendar Announcement
• News Story
• Advertisement from Philadelphia Business Journal

8) Event Day Materials


• Event Day Checklist
• Workshop Packet Content Checklist

9) Workshop Evaluation
• Diabetesatwork.org Evaluation Report
Samples of:
• Evaluation Form from Spokane, Washington Workshop

10) Diabetes at Work Informational Resources


• Diabetesatwork.org Fact Sheet

11) Additional Resources


• Resources List
• National Diabetes Education Program Overview
• National Diabetes Education Program Publications and Resources
• Article Summaries on Worksite Health Promotion, Economic Analysis of
Worksite Health Interventions, Disease Management, and Diabetes Diagnosis and
Screening

12) Toolkit CD-ROM

2
Workshop Planning Guide

• A Guide for Successful Workshop Planning

www.diabetesatwork.org
National Diabetes Education Program Planning Guide
for a Diabetes at Work Program

Welcome to the “how to” toolkit for preparing a Diabetes at Work Workshop program.
The National Diabetes Education Program (NDEP), a joint project of the Centers for
Disease Control and Prevention (CDC) and the National Institutes of Health (NIH), wants
to improve the lives of people living with diabetes - a condition that is common, serious,
costly, and treatable. Effective care involves many parts of the community, including
business. With working adults spending more than one-third of their day on the job,
employers have a great opportunity to help employees lead healthier lives. Businesses
have learned that with rising health care costs, this makes good business sense because
healthy employees contribute to healthier bottom line.

NDEP’s Business and Managed Care Workgroup (BMC) brings together partners from
the community, federal agenicies, unions, large and small businesses, and health care
providers to address diabetes prevention and management in the work place. In 2002,
together with the National Business Group on Health and the National Business Coalition
on Health, NDEP’s BMC Workgroup developed and launched www.diabetesatwork.org,
an online resource for health providers, managers, supervisors, employees, and their
family members who have diabetes or are at risk for developing diabetes. All of these
materials, including – lesson plans, fact sheets, assessment tools, and a health plan
benefits and services guide are – free and can be downloaded with no copyright
restrictions. NDEP encourages duplication of the materials, which are without copyright
restrictions.

To bring www.diabetesatwork.org to life in local communities and educate local


employers as to why they should invest in diabetes prevention and management, the
BMC has partnered with pubic and private organizations to develop workshops
addressing issues related to diabetes in the work place. These partners have included:
state health departments and the Diabetes Prevention and Control Programs (DPCPs),
national business health groups (i.e., National Business Group on Health and National
Business Coalition on Health), private industry (i.e., General Motors, Land’s End, and
the Federal Reserve Bank of Dallas). Five workshops have been held around the country.
Lessons learned from these workshops is incorporated into this toolkit to help state
DPCPs and other interested businesses and health associations develop and execute a
Diabetes At Work workshop in their local community.

Overview of a Guide to Successful Workshop Planning


• Lessons Learned
• Securing Appropriate Partners
• Program Content
• Logistics
• Promotion
• Evaluation

This guide provides step-by-step instruction that will help organizations work through the
planning and implementation process. It is a blueprint that can be adapted and customized
based on organization’s needs. Good luck!
Workshop Planning Tools

• Workshop Planning Worksheet


• Workshop Budget Outline
• Sample Budget from Sacramento, California Workshop

www.diabetesatwork.org
Workshop Planning Worksheet

STATUS/TARGET DEADLINE RESPONSIBILITY


6 Months Before
Partner Recruitment
Identify potential workshop partners. Secure partners to help develop the
workshop (health associations, chambers of commerce, business associations,
and hospitals).
Secure partners and determine each partner’s responsibilities (participant
recruitment, food and beverage support, venue and logistics, guest speakers,
etc.).
5 Months Before
Workshop Event Core Logistics
Select date and time. Take into consideration religious and national holidays,
school vacations, other business events, and conferences.
Determine target audience (large employers, small employers, human resource
managers, health plan managers, occupational health providers, etc.).
Estimate the number of attendees you want to participate in the workshop. (This
will help to determine room size, tables, chairs, and meals needed.)
Identify three potential venues to compare pricing, location, availability, and
catering services.
4 Months Before
Workshop Event Core Logistics
Select one venue and finalize venue contract, including cost per person, room
rental fees, audiovisual (AV) rental fees, method of payment, deposits,
cancellation dates, parking fees, and hotel room rates for speakers.
Workshop Program Content
Draft program agenda.
Identify three to five potential speakers. Contact and secure two speakers
(depending on the program).
Participant Recruitment
Identify the channels for best reaching the target audience.
Media
Determine if partners want to promote the workshop through the media. Identify
partner to lead the media effort.
Develop media relations plan with goals and activities.
3 Months Before
Workshop Program Content and Evaluation
Contact speakers to discuss their presentations.
Finalize agenda and workshop program activities.
Participant Recruitment
Develop and produce hard copy invitations.
Draft online registration form. Include a link to diabetesatwork.org.

1
STATUS/TARGET DEADLINE RESPONSIBILITY
Media
Identify local media to inform about the event. Put a media list together with
phone numbers, addresses, and e-mail addresses.
Brainstorm news story ideas that could be pitched to the media.
Identify three key messages to be incorporated into all media materials and
activities.
Develop a pre-event press release and media advisory. Share with partners for
review and approval.
Promotional Giveaway
Research promotional giveaways such as pedometers and share research with
partners for final decision.
Speaker Logistics
Arrange travel and hotel accommodations for out-of-town speakers.
2 Months Before
Workshop Event Core Logistics
Develop heart-healthy menu.
Work with hotel to finalize AV equipment needs: computer rental with access to
diabetesatwork.org (via CD or high-speed Internet), LCD projector and screen,
microphone, and lavalier microphone.
Research videographers and photographers to film and photograph the
workshop.
Workshop Program Content and Evaluation
Develop exercise scenarios and questions for participants if you will be having
an interactive diabetesatwork.org demonstration.
Adapt the NDEP Workshop sample evaluation form to meet the workshop and
partner needs. Share with partners for review and approval.
Participant Recruitment
Attain association member mailing or e-mail lists and mail and e-mail invitations.
Repeat e-mail announcements throughout the recruitment period.
Finalize online registration form and upload it onto the Internet. Make sure that
all partners have reviewed and approved it.
Post the invitation on partner Web sites and insert workshop announcements in
hard copy and online newsletters.
Develop and maintain attendance list and regularly update partners on
participant RSVPs.
Promotional Giveaway
Order promotional workshop giveaways.
1 Month Before
Workshop Event Core Logistics
Confirm availability of registration and sign-in tables (outside the banquet room),
computer terminal with diabetesatwork.org access, and other tables for
educational and partner information and any special exhibits.
Develop event poster to be placed next to the registration and sign-in table, and
podium signage. Include partners’ logos.
Secure a videographer.

2
STATUS/TARGET DEADLINE RESPONSIBILITY
Secure a photographer.
Workshop Program Content and Evaluation
Finalize speaker presentations.
Finalize the evaluation form.
Participant Recruitment
Monitor RSVPs and determine if and what additional participant recruitment
efforts are needed.
Media
Receive final approval from all partners on press release and media advisory.
Distribute press release. Follow up to encourage the media to attend the
workshop and write or produce a news story.
Workshop Packets
Adapt and print Diabetes at Work Workshop folder labels.
Purchase workshop packet folders with pockets.
Attain core workshop packet content: agenda, speaker bios, speaker
presentations in handout format, diabetesatwork.org fact sheet, partner
backgrounds, literature about state diabetes rates, articles on employers
investing in diabetes prevention and management programs, diabetesatwork.org
marketing brochure, and workshop evaluation form.
1 Week Before
Workshop Event Core Logistics
Give hotel final head count of total attendees for final room set up and number of
meals needed.
Print tent cards for the registration table, the educational materials table, and the
diabetesatwork.org computer terminal table.
Participant Recruitment
Print name tags.
Develop registration sign-in list.
Media
Continue calls to media to secure attendance at event or report on a related
news story.
Workshop Packets
Assemble workshop packets.
2 Days Before
Hotel Logistics and Program Content
Develop Event Day Checklist
Review any last-minute event changes.
Media
Distribute the media advisory. Follow up with media to secure last-minute media
attendance.
Event Day
Workshop Event Core Logistics
Have Event Day Checklist on hand and monitor all onsite activities.
1 Week After

3
STATUS/TARGET DEADLINE RESPONSIBILITY
Send thank-you notes to guest speakers and partners.
Collect media coverage clips and share with partners.
Review evaluation forms and provide report to partners.
2 Weeks After Event
Debrief the partners by phone on what did and did not work.
3 Months After Event
Optional: Follow up with attendees 3 months after the workshop to see what
actions have been taken (e.g., have the attendees accessed and used
diabetesatwork.org, started a diabetes prevention and management program,
met with senior decision makers to get support for a diabetes and prevention
program, etc.).

4
Workshop Budget Outline

ESTIMATED
ITEM COST
Venue
Banquet room
Food and beverage for all persons
AV Equipment
Computer rental
LCD projector
High-speed Internet connection
Overhead projector
Screen
Wired podium microphone
Wireless lavalier microphone
Computer with remote for slide show presentations
Hotel rooms for out-of-town speakers
Additional computers if conducting a diabetesatwork.org exercise that requires
participants to access computers
Participant Recruitment
Graphic designer to adapt Diabetes at Work Workshop invitation
Invitation production
Invitation mailing
Paid advertising (if needed)
Mailing lists (fee required)
Name tags
Speakers
Honorarium
Travel expenses
Signage
Tent cards and table numbers
Event poster and podium sign
Promotional Giveaway: Pedometers
Pedometers
Additional AV Equipment
Videographer
Photographer
Workshop Packets
Pocket folders

1
ESTIMATED
ITEM COST
Photocopies of presentations, agenda, speaker bios, partner organizations, etc.
Designing and producing pocket folder labels (can be adapted from
predesigned Diabetes at Work Workshop packet labels)
Media Relations Activities
No additional costs unless outsourcing media relations activities or using a
vendor to mass distribute press release or media advisory by e-mail or fax
Evaluation Activities
No additional cost needed
Total

2
Sample Budget from Sacramento, CA Workshop

Item Cost Alt. Cost


Lunch $3000 $3000
• Estimates buffet expense (serving 150 people @
$19.95 ea.)
Raffle Items $500
• Disc-man portable player—$25
• MP3 portable player—$80
• Pedometer kit—$20
Event Freebies (advertising DPCP, event, & sponsor) $400
• Mousepad
• Note pad
• Pens
• Computer mirror
Community Action Group Volunteer Stipend (4 volunteers @ $200
$50 ea.)
• Pedometer distribution
• Registration table management
• Raffle administration
Promotion & Advertising $3050 $3050
• Sac. Business Journal Advertorial—$2480 (Island ad)
• Business Wire blast fax/e-mail—$295
• Chmbr. fees for mailing lists, ads, web banners—fr.
$100-200 ea. advertising with 4 chmbrs.
-Sac. Hisp. CC
Mailing labels—$50 (800 members)
Newsletter insert—$100
Informational article in newsletter—free
Events calendar—
-Sac. Metro CC
Mailing labels—$100 (4,000 members on -
expanded contacts)
Newsletter insert—$100
Informational article in newsletter—free
Events calendar—free
Web mention—free
• Radio ads: KFBK, KXJZ, KXPR
Printing $300 $300
• Flyers
• Press Kits
• Event Programs
• Maybe invitations (additional $300)
Payment Dist./Check Management Fee $1490 $1270
• Cindy Lopes (20% of total event cost)
$8940 $7620
Workshop Partners

• State Diabetes Prevention and Control Program (DPCP) Officers


• Potential Partner Organizations

Samples of:
• Partner Solicitation Letter
• Financial Support Request Letter
• Partner Thank You Letter

www.diabetesatwork.org
September 14, 2006

STATE-BASED PROGRAMS TO REDUCE THE BURDEN OF DIABETES

Alabama Carmen Ramirez 4300 Cherry Creek Drive South


Director ADHS/Diabetes Prevention and Control Program Denver, Colorado 80246
Sandra Langston, MPH 150 North 18th Ave., Suite 310 (303) 692-2505 phone
Director, Diabetes Branch Phoenix, Arizona 85007-3242 (303) 782-0095 fax
Alabama Department of Public Health (602) 542-8261 phone Normie.Morin@state.co.us
201 Monroe Street, Suite 900 (602) 542-0512 fax *Colorado
Montgomery, Alabama 36130-3017 ramirec@azdhs.gov Coordinator
(334) 206-2062 phone Arizona Dale Rogoff Greer, RN, MPH, CPHQ
(334) 206-5324 fax Acting Manager Colorado Department of Public Health
slangston@adph.state.al.us Virginia Warren and Environment, DPCP PSD A5
Section Mgr, Chronic Disease Prev. & Nutrition Svcs. 4300 Cherry Creek Drive South
*Alaska Arizona Department of Health Services Denver, Colorado 80246
Director 150 N. 18th Ave, Suite 310 (303) 692-2577 phone
Tammy Green, MPH Phoenix, Arizona 85007-3242 (303) 691-7221 fax
Section Chief (602) 542-1222 phone dale.greer@state.co.us
Chronic Disease Prevention & Health Promotion (602) 542-0512 fax
3601 C Street, Suite 722 warrenva@azdhs.gov Commonwealth of The Northern Mariana Islands
P.O. Box 240249 Director
Anchorage, Alaska 99524-0249 *Arkansas James U. Hofschneider, MD
(907) 269-8032 phone Director Secretary of Public Health
(907) 269-5446 fax Jennifer Dillaha, M.D. P.O. Box 409 CK
tammy_green@health.state.ak.us Medical Dir., Office Chronic Disease & Disease Prev. Saipan, MP 96950
*Alaska Arkansas State Department of Health (1--670) 236-8201 phone
Coordinator/Program Manager P.O. Box 1437 Mailslot H-11 Commonwealth of The Northern Mariana Islands
Barbara Stillwater, RN, PhD Little Rock, Arkansas 72203-1437 Coordinator
AK Diabetes Prevention & Control Program (501) 661-2093 phone Lynn Tenorio, BS
Alaska Division of Public Health (501) 661-2070 fax PO Box 409 CK
Section of Chronic Disease Prevention & Health Saipan, MP 96950
Promotion *Arkansas (1-670) 664-4033 phone
3601 C Street, Suite 722 Interim Program Coordinator (1-670) 236-8700 fax
P.O. Box 240249 Appathurai Balamurugan, MD, MPH Lynnft@hotmail.com
Anchorage, Alaska 99524 Arkansas Diabetes Program
(907) 269-8035 phone Department of Health and Human Services Connecticut
(907) 269-5446 fax Division of Health Director
Barbara_stillwater@health.state.ak.us P.O. Box 1437, Mail slot H-11 Rosa Biaggi,, MPA, MPH
Little Rock, Arkansas 72203-1437 State of Connecticut Department of Health
(501) 280-4830 phone 410 Capitol Avenue MS-#13 CMN
American Samoa
(501) 661-2070 fax P.O. Box 340308
Director abalamurugan@healthyarkansas.com Hartford, Connecticut 06134-0308
Dr. Ivan Tuli’au
DOH Physician (860) 509-7773 phone
American Samoa Government * California ** (806) 509-7286 fax
Pago Pago, American Samoa 96799 Director/Coordinator rosa.biaggi@po.state.ct.us
0-11- 684 633-5871 phone Ann Albright, PhD, RD Connecticut
0-11- 684 633-1377 fax California Department of Health Services Coordinator
ivanlourdes@yahoo.com California Diabetes Program, 3r d Floor Cindy Kozak, RD, MPH, CDE
American Samoa MS 7211 Diabetes Prevention & Control Program
P.O. Box 997413 Connecticut Department of Health
Coordinator
Sacramento, California 95899-7413 410 Capitol Avenue, MS-11APV
Pasa Turituri, AS
Fed Ex: 1616 Capitol Avenue 74-317, MS 7211 P.O. Box 340308
Department of Health Services
(916) 552-8999 phone Hartford, Connecticut 06134
Diabetes Program
(916) 552 9988 fax (860) 509-7737 phone
P.O. Box 5061
Albright@ucsf.edu (860) 509-7855 fax
Pago Pago, American Samoa 96799
0-11-684-633-2186 phone aalbrigh@dhs.ca.gov cindy.kozak@po.state.ct.us
0-11-684-633-1377 fax * California **
esptlevi4@yahoo.com Administrative Manager & * Delaware
Media/Marketing Specialist Director
Arizona Susan Lopez-Payan, BA Don Post, AS
California Department of Health Services Diabetes Prevention & Control Manager
Director/Office Chief
California Diabetes Program 3r d Floor Blue Hen Corporate Center, Suite 201A
Margie Tate
MS 7211 655 S. Bay Road
Arizona Department of Health Services
P.O. Box 997413 Dover, Delaware 19901
2927 North 35th Avenue
Sacramento, California 95899-7413 (302) 741-2900 phone
Phoenix, Arizona 85017
Fed Ex: 1616 Capitol Avenue, 74-342, MS 7211 (302) 741-2910 fax
(602) 542-2829 phone
(916) 552-9942 phone Donald.post@state.de.us
(602) 542-1890 fax
(916) 552-9988 fax
tatem@azdhs.gov
slopez1@dhs.ca.gov District of Columbia
Project Director
David C. Rose, MD, F.A.A.P.
*Colorado 825 N. Capital Street, NE, 4th Floor
Director Washington, D.C. 20002
david.rose@dc.gov (671) 637-7377 fax Coordinator
District of Columbia lucespat@yahoo.com Cheryl A. Metheny, MS, RD, CDE, CLC
Coordinator psluces@dphss.govguam.net Illinois Diabetes Prevention and Control Program
James Copeland, M.H.S. Guam Department of Human Services
825 N. Capital Street, NE, 3r d Floor Coordinator/Planner 102 E De Young
Washington, D.C. 20002 Marie M. Cruz Marion, Illinois 62959
(202) 442-5902 phone Bureau of Professional Support Services (618) 993-7493 phone
(202) 442-4826 fax Department of Public Health & Control Program (618) 998-9145 fax
james.copeland@dc.gov Guam Diabetes Prevention & Control Program dhsz0311@dhs.state.il.us
P.O. Box 2816
Federated States of Micronesia Hagatna, Guam 96932 Indiana
Director (671) 635-7479 phone Director
Nena S. Nena, MPH (671) 637-7377 fax Laura Heinrich, R.D., C.D.
Acting Secretary, Department of Health Services mmcruz@dphss.govguam.net Diabetes Prevention and Control Program
P.O. Box PS 70 Indiana State Department of Health
FMS National Government Hawaii 2 North Meridian Street, 6B
Palikir, Pohnpei, FM 96941 Director Indianapolis, Indiana 46204
(0-11-691) 320-2619 phone Sandi Chang, BSN (317) 233-7449 phone
(0-11-691) 320-5263 fax Hawaii State Department of Health (317) 233-7127 fax
nsnena@mail.fm Diabetes & Chronic Disabling Disease Section ltheinri@isdh.in.gov
Federated States of Micronesia 601 Kamokila Rd., Room 344 Indiana
Coordinator Kapolei, Hawaii 96707 Coordinator
Carter Apaisam, BA, BS, RN (808) 692-7482 phone VACANT
Department of Health Services (808) 692-7461 fax Diabetes Prevention and Control Program
P.O. Box 70, PS sschang@mail.health.state.hi.us Indiana State Department of Health
FMS National Government Hawaii 2 North Meridian Street, 6B
Palikir, Pohnpei, FM 96941 Coordinator Indianapolis, Indiana 46204
(0-11-691) 320-2619/2643 phone Cristina Vocalan, BSN, RN (317) 233- phone
(0-11-691) 320-5263 fax Hawaii State Department of Health (317) 233-7127 fax
fsmdcp@mail.fm Diabetes Prevention & Control Program
601 Kamokila Blvd., Room 344
*Florida Kapolei, Hawaii 96707 Iowa
Director (808) 692-7475 phone Director
Tammie Johnson, MPH (808) 692-7461 fax Jill Myers Geadelmann, BS, RN
Florida Diabetes Prevention & Control Program cristina.l.vocalan@doh.hawaii.gov Iowa Department of Public Health
4052 Bald Cypress Way, Bin A-18 Chronic Disease Prevention & Management
Tallahassee, Florida 32399-1744 Idaho Lucas State Office Building
(850) 245-4367 phone 321 East 12th Street
Director
(850) 245-4391 or 414-6625 fax Des Moines, Iowa 50319-0075
Elke Shaw-Tulloch
Tammie_Johnson@doh.state.fl.us (515) 242-6067 phone
Chief, Bureau of Community & Environmental Health
*Florida (515) 281-6475 fax
Department of Health and Welfare
jgeadelm@idph.state.ia.us
Coordinator 450 West State Street
Trina Thompson, M.A. P.O. Box 83720-0036 Iowa
Florida Diabetes Prevention & Control Pgm. Boise, Idaho 83720-0036 Coordinator
4052 Bald Cypress Way, Bin A-18 (208) 334-5933 phone VACANT
Tallahassee, Florida 32399-1744 (208) 334-6573 fax Diabetes Prevention and Control Program
(850) 245-4444 ext. 3850 phone Idaho Chronic Disease Prevention and Management
(850) 245-4391 or 414-6625 fax Coordinator Lucas State Office Building
Trina_Thompson@doh.state.fl.us Mimi Hartman, MA, RD, CDE 321 East 12th Street
Bureau of Community & Environmental Health Des Moines, Iowa 50319-0075
Department of Health and Welfare (515) 242-6204 phone
Georgia
450 West State Street (515) 281-6475 fax
Director/Coordinator
Magon Mbadugha, MS, RD, LD P.O. Box 83720
Boise, Idaho 83720-0036 *Kansas
Diabetes Prevention & Control Program
(208) 334-4928 phone Director
DHR-Chronic Disease Prevention & Health
(208) 334-6573 fax Paula F. Marmet, MS, RD
Promotion Branch
hartmanm@idhw.state.id.us Curtis State Office Building
2 Peachtree Street, Suite 16-262
1000 SW Jackson, Suite 230
Atlanta, Georgia 30303
Topeka, Kansas 66612-1274
(404) 657-6313 phone
(785) 296-8916 phone
(404) 657-6631 fax
(785) 296-8059 fax
mmbadugha@dhr.state.ga.us
pmarmet@kdhe.state.ks.us
*Kansas
Coordinator
Kate Watson, MA, MPA
*Illinois Curtis State Office Building
Director 1000 SW Jackson, Suite 230
Guam Penny Roth, MS, RD/LDN Topeka, Kansas 66612-1274
Director/Coordinator Division of Community Health & Prevention (785) 291-3739 phone
Patrick Solidum Luces, BA 535 West Jefferson, 3r d Floor (785) 296-8059 fax
Bureau of Professional Support Services Springfield, Illinois 62702-5058 kwatson@kdhe.state.ks.us
Department of Public Health & Social Services (217) 782-2166 phone
Guam Diabetes Prevention & Control Pgm (217) 785-5247 fax
P O Box 2816 *Kentucky
DHSHPAT@dh t t il
Kentucky Department for Public Health 201 West Preston Street (651) 215-8959 fax
Diabetes Prevention and Control Program Baltimore, Maryland 21201 martha.roberts@health.state.mn.us
275 East Main Street, HS2W-E (410) 767-5590 phone
Frankfort, Kentucky 40621-0001 (410) 333-7411 fax Mississippi
(502) 564-7996, ext. 3814 phone boehmp@dhmh.state.md.us Director
(502) 564-4776 fax Maryland Cassandra Dove
janetc.luttrell@ky.gov Acting Coordinator 570 East Woodrow Wilson, Suite 301
*Kentucky Daria Rovinski P.O. Box 1700
Coordinator Department of Health and Mental Hygiene Jackson, Mississippi 39215-1700
Theresa A. Renn, RN, BSN, CDE 201 West Preston Street (601) 576-7784 phone
Nurse Administrator Baltimore, Maryland 21201 (601) 576-7444 fax
Kentucky Department for Public Health (410) 767-3608 phone Cassandra.dove@msdh.state.ms.us
Diabetes Prevention and Control Program (410) 333-7411 fax Mississippi
275 East Main Street, HS2W-E rovinskid@dhmh.state.md.us Coordinator
Frankfort, Kentucky 40621-0001 VACANT
(502) 564-7996, ext. 3818 phone *Massachusetts ** 570 E Woodrow Wilson, Suite 301
(502) 564-4667 fax Director Jackson, Mississippi 39215-1700
theresa.renn@ky.gov Terri Grodner Mendoza, MS, RD, LDN (601) 576-7781 phone
Massachusetts Department of Public Health (601) 576-7444 fax
Louisiana Diabetes Prevention and Control Program
Director 250 Washington Street - 4th Floor
Shawn B. Smith, M.S.W., G.S.W. Boston, Massachusetts 02108-4619 *Missouri
Louisiana Office of Public Health (617) 624-5486 phone Director
1450 L & A Road (617) 624-5075 fax Karen Battjes, MSW, MBA
Metairie, LA 70001 terri.mendoza@state.ma.us Missouri Dept. of Health and Senior Services
(504) 219-4553 phone *Massachusetts ** Unit of Cancer & Chronic Disease Control
(504) 219-4443 fax Coordinator 920 Wildwood Drive, P.O. Box 570
sbsmith@dhh.la.gov Tresa Glover Jefferson City, Missouri 65102-0570
Louisiana Massachusetts Department of Public Health (573) 751-8840 phone
Coordinator Diabetes Prevention and Control Program (573) 522-2898 fax
VACANT 250 Washington Street – 4th Floor Karen.Battjes@dhss.mo.gov
325 Loyola Avenue, Room 212 Boston, Massachusetts 02108-4619 *Missouri
New Orleans, Louisiana 70112 (617) 624-5429 phone Coordinator
(504) 568-7016 phone (617) 624-5075 fax Joan Anderson, BA, BS
(504) 568-7005 fax Tresa.Glover@state.ma.us Missouri Dept. of Health and Senior Services
Diabetes Prevention and Control Program
*Michigan ** 920 Wildwood Drive, P.O. Box 570
Maine Director Jefferson City, Missouri 65102-0570
Director/Coordinator Denise Cyzman, MS, RD (573) 522-2875 phone
James F. Leonard, MSW Michigan Department of Community Health (573) 522-2898 fax
Key Plaza – 4st Floor Washington Square Building, 7th Floor Jo.Anderson@dhss.mo.gov
11 State House Station 109 Michigan Avenue
Augusta, Maine 04333-0011 Lansing, Michigan 48913 *Montana
(207) 287-2906 phone (517) 335-8369 phone Director
(207) 287-4631 fax (517) 335-9461 fax Bonnie Barnard, MPH, CIC
james.f.leonard@Maine.gov CyzmanD@michigan.gov Montana Department of Public Health & Human Ser.
*Michigan ** 1400 Broadway, Cogswell Building, C- 317
Republic of the Marshall Islands Coordinator P.O. Box 202951
Director Dan Diepenhorst, MSW Helena, Montana 59620-2951
Russell Edwards, MPH, MS Washington Square Building, 7th Floor (406) 444-7362 phone
Ministry of Health & Environment 109 Michigan Avenue (406) 444-1861 fax
P.O. Box 16 Lansing, Michigan 48913 bbarnard@mt.gov
Republic of the Marshall Islands (517) 335-9462 phone
Majuro, Marshall Islands 96960 (517) 335-9461 fax
(011-692) 625-7251 phone DiepenhorstD@michigan.gov
(011-692) 625-3432 fax
russelledwards1@yahoo.com
*Montana
Coordinator
*Minnesota ** Liz Johnson, RN, CNP
Director Montana Department of Public
Republic of Marshall Islands
Donald B. Bishop, Ph.D. Health & Human Services
Coordinator 1400 Broadway, Cogswell Building, Rm 317
Minnesota Department of Health
Julia M. Alfred P.O. Box 202951
P.O. Box 64882
P.O. Box 16 Helena, Montana 59620-2951
St. Paul, Minnesota 55164-0882
Republic of the Marshall Islands (406) 444-0593 phone
(651) 281-9839 phone
Majuro, Marshall Islands 96960 (406) 444-1861 fax
(651) 215-8959 fax
(011-692) 625-3355 ext. 2486 phone liz@mt.gov
don.bishop@health.state.mn.us
(011-692) 625-3432 fax
*Minnesota **
Julia_alfred@hotmail.com
Coordinator Nebraska
Martha Roberts, MPH Director
Maryland Minnesota Department of Health Dan Cillessen, MSW
Director P O Box 64882 Administrator Office of Disease
301 Centennial Mall South (609) 292-9288 fax North Dakota
P.O. Box 95044 Nirmala.Bhagawan@doh.state.n.j.us Coordinator
Lincoln, Nebraska 68509-5044 Sherri L. Paxon, MT (ASCP) BB
(402) 471-9270 phone *New Mexico Division of Chronic Disease
(402) 471-6446 fax Director North Dakota Department of Health
dan.cillessen@hhss.ne.gov David Vigil, MBA Division of Health Promotion
Nebraska Bureau Chief, Chronic Disease Bureau 600 East Boulevard Avenue, Dept. 301
Coordinator NM Department of Health Bismarck, North Dakota 58505-0200
Kathy Goddard, RD, LMNT, CN Chronic Disease Bureau (701) 328-2698 phone
Nebraska Department of Health & Human Services 5301Central Avenue, NE, Suite 800 (701) 328-2036 fax
301 Centennial Mall South Albuquerque, New Mexico 87108 spaxon@state.nd.us
P.O. Box 95044 (505) 841-5836 phone
Lincoln, Nebraska 68509-5044 (505) 841-5865 fax *Ohio
(402) 471-0194 phone david.vigil1@state.nm.us Director/Coordinator
(402) 471-6446 fax *New Mexico Thomas Joyce, MA
Kathy.goddard@hhss.ne.gov Coordinator Ohio Department of Health
Judith Gabriele Diabetes Unit, 8th Floor
Nevada NM Diabetes Prevention and Control Program 246 North High Street
Director 810 West San Mateo Road, Suite 200E Columbus, Ohio 43266-0588
Deborah McBride, MBA Santa Fe, New Mexico 87505 (614) 466-2144 phone
Bureau Chief, Bureau of Community Health (505) 476-7613 phone (614) 644-7740 fax
505 East King Street, Room 103 (505) 476-7622 fax Thomas.joyce@odh.ohio.gov
Carson City, Nevada 89701-4774 Judith.gabriele@state.nm.us
(775) 684-5958 phone Oklahoma
(775) 684-5998 fax *New York Director
dmcbride@nvhd.state.nv.us Director Adeline Yerkes, RN, MPH
Nevada David Hoffman, ME.d Chief, Chronic Disease Service
Coordinator Director, Bureau of Chronic Disease Services Oklahoma State Department of Health
Beth Handler, MPH New York State Department of Health Chronic Disease Service
Bureau of Community Health Riverview Center, 3r d Floor West 1000 NE 10th Street
505 E. King Street, Room 103 150 Broadway Oklahoma City, Oklahoma 73117-1299
Carson City, Nevada 89701-4774 Albany, New York 12204 (405) 271-4072 phone
(775) 684-4081 phone (518) 474-1222 phone (405) 271-6315 fax
(775) 684-5998 fax (518) 473-0642 fax adeliney@health.ok.gov
bhandler@nvhd.state.nv.us dph01@health.state.ny.us Oklahoma
*New York Program Manager
New Hampshire Coordinator Darrell Eberly, MPH
Director/Coordinator Maureen Spence, MS, RD, CDN Chronic Disease Service
Kathy Berman, MPH Diabetes Prevention and Control Program Oklahoma State Department of Health
Manager, NH Diabetes Education Program New York State Department of Health 1000 Northeast 10th Street
Division of Public Health Services Riverview Center, 3r d Floor West Oklahoma City, Oklahoma 73117-1299
NH Dept. of Health & Human Services 150 Broadway (405) 271-4072 ext. 57105 phone
29 Hazen Drive Albany, New York 12204 (405) 271-6315 fax
Concord, New Hampshire 03301-6527 (518) 474-1222 phone DarrellE@health.ok.gov
(603) 271-5172 phone (518) 473-0642 fax
(603) 271-5199 fax mms07@health.state.ny.us
kberman@dhhs.state.nh.us

*Oregon
*North Carolina Director
Jane M. Moore, PhD, RD
Director/Program Manager
Health Prom & Chronic Disease Prev. Pgm
Christopher Bryant, M.Ed
*New Jersey Oregon Public Health Services, DHS
Department of Health & Human Services
Director 800 NE Oregon Street, Suite 730
Division of Public Health
Elizabeth Solan, MPH, RN Portland, Oregon 97232-2162
Diabetes Prevention & Control
New Jersey Dept. of Health & Senior Services (971) 673-0984 phone
Mail Service Center 1915
Family Health Services (971) 673-0994 fax
Raleigh, North Carolina 27699-1915
Chronic Disease Prevention & Control Services jane.m.moore@state.or.us
(919) 707-5343 phone
50 East State Street, 6th floor, P.O. Box 364 (919) 733-0488 fax *Oregon
Trenton, New Jersey 08625-0364 Christopher.Bryant@ncmail.net Progam Manager
(609) 984-6137 phone Jean Anderson
(609) 292-9288 fax Oregon Diabetes Prevention & Control Program
North Dakota
Elizabeth.solan@doh.state.nj.us Oregon Pubic Health Services, DHS
Director
*New Jersey 800 NE Oregon St., Suite 730
Sherri L. Paxon, MT (ASCP) BB
Coordinator Portland, Oregon 97232-2162
North Dakota Department of Health
Nirmala (Nimi) Bhagawan, MS., RD. (971) 673-0984 phone
Division of Chronic Disease
New Jersey Dept. of Health & Senior Services (971) 673-0094 fax
600 East Boulevard Avenue, Dept. 301
Family Health Services jean.r.anderson@state.or.us
Bismarck, North Dakota 58505-0200
Chronic Disease Prevention & Control Services *Oregon
h (701) 328-2698 phone
Oregon Public Health Services, DHS 3 Capitol Hill, Room 409 Carol.Filer@dshs.state.tx.us
800 NE Oregon Street, Suite 730 Providence, Rhode Island 02908
Portland, Oregon 97232-2162 (401) 222-6957 phone *Utah
(971) 673-0984 phone (401) 222-4415 fax Director
(971) 673-0994 fax donag@doh.state.ri.us Richard Bullough, Ph.D.
CWASHBURN@DHS.STATE.OR.US Diabetes Prevention & Control Program
*South Carolina Utah Department of Health
Republic of Palau Director P.O. Box 142107
Director Michael D. Byrd, PhD, MPH Salt Lake City, Utah 84114-2107
Dr. Stevenson Kuartel Bureau of Comm Hlth & Chronic Disease Prev. (801) 538-9291 phone
Bureau of Public Health 2600 Bull Street – Heritage Bldg. (801) 323-1574 fax
Koror, Republic of Palau (PW) 96940 Columbia, South Carolina 29201 rbullough@Utah.gov
(0-11-680) 488-2552 phone (803) 545-4481 phone
(0-11-680) 488-1211 fax (803) 545-4921 fax Vermont
skuartei@palau-health.net byrdmd@dhec.sc.gov Director/Coordinator
Republic of Palau South Carolina Robin Edelman, MS, RD, CDE
Coordinator Coordinator Diabetes Program Administrator
Augusta Rengiil, BSN, RN, MPH Rhonda L. Hill, PhD, CHES 108 Cherry Street, P.O. Box 70
Bureau of Public Health Bureau of Comm. Hlth & Chronic Disease Prev. Burlington, Vermont 05402-0070
P.O. Box 6027 2600 Bull Street - Heritage Bldg. (802) 865-7708 phone
Koror, Republic of Palau (PW ) 96940 Columbia, South Carolina 29201 (802) 651-1634 fax
(0-11-680) 488-4804 phone (803) 545-4469 phone redelma@vdh.state.vt.us
(0-11-680) 488-8667 fax (803) 545-4921 fax
dcp@palaunet.com hillrl@dhec.sc.gov Virginia
Director
*Pennsylvania South Dakota Ann Forburger, MS
Acting Director Director Virginia Department of Health
Scott C. Bucher Kristin Biskeborn, MPH, LN, RD Division of Chronic Disease Prevention & Control
STEPS Program Manager South Dakota Department of Health 109 Governor Street, 10th Floor
Division of Chronic Diseases & Injury Prev. 615 East 4th Street Richmond, Virginia 23219
Pennsylvania Department of Health Pierre, South Dakota 57501-1700 (804) 864-7871 phone
Room 1011, Health & Welfare Building (605) 734-4551 phone (804) 864-7880 fax
Harrisburg, Pennsylvania 17120 (605) 734-4552 fax Ann.forburger@vdh.virginia.gov
(717) 346-3973 phone Kristin.biskeborn@state.sd.us Virginia
(717) 772-0608 fax South Dakota Coordinator
Sbucher@state.pa.us Coordinator Nancy Pribble, RD, IBCLC
*Pennsylvania Colette Beshara, RN Division of Chronic Disease Prevention & Control
Coordinator South Dakota Department of Health 109 Governor Street, 10th Floor
Jan Miller, MA 615 East 4th Street Richmond, Virginia 23219
Division of Chronic Diseases & Injury Prev. Pierre, South Dakota 57501-1700 (804) 864-7872 phone
Pennsylvania Department of Health (605) 773-7046 phone (804) 864-7880 fax
Room 1011, Health & Welfare Building (605) 773-5509 fax nancy.pribble@vdh.virginia.gov
Harrisburg, Pennsylvania 17120 Colette.beshara@state.sd.us
(717) 346-3977 phone
(717) 772-0608 fax
janmille@state.pa.us Virgin Islands
Director
Tennessee
Anne L. Thurland, MPH, CHES
Director Director, Bureau of Health Education
Puerto Rico Alisa Malone Diabetes Prevention & Control Program
Director Community Services, TN Dept. of Health Virgin Islands Department of Health
Pablo Monserrate Canino, MD 425 5th Avenue North Charles Harwood Complex
Puerto Rico Department of Health 6th Floor Cordell Hull Building 3500 Estate Richmond
Diabetes Prevention and Control Program Nashville, Tennessee 37247-5210 Christiansted, Virgin Islands 00820-4370
P.O. Box 70184 (615) 741-4545 Phone (340) 773-1311, ext 3145 phone
San Juan, Puerto Rico 00936-8184 (615) 253-2100 fax (340) 778-1438 fax
(787) 274-5699 phone Alisa.Malone@state.tn.us dbprev@islands.vi
(787) 767-8008 fax Virgin Islands
pmonserrate@salud.gov.pr *Texas Project Manager
Puerto Rico Director Sandra I. Charles
Coordinator VACANT Virgin Islands Department of Health
Leonardo Perez Rivera, MPH, CHES Texas Department of State Health Services Diabetes Prevention & Control Program
Puerto Rico Department of Health 1100 West 49th Street 3500 Estate Richmond
Diabetes Prevention and Control Program Austin, Texas 78756 Charles Harwood Complex
P.O. Box 70184 (512) 458-7490 phone Christiansted, Virgin Islands 00820-4370
San Juan, Puerto Rico 00936-8184 (512) 458-7404 fax (340) 773-1311, ext. 3144 phone
(787) 274-6893/94 phone (340) 773-8354 fax
(787) 767-8008 fax *Texas diabetesprog@islands.vi
(787) 632-3826 cellular Coordinator
leperez@salud.gov.pr Carol Filer, MS, RD, LD *Washington **
Texas Department of State Health Services Director
*Rhode Island 1100 West 49th Street Jan Norman, RD, CDE
Director/Coordinator Austin Texas 78756 Di Ch i Di d Ri k R d i
Mailing Add: P.O. Box 47855 MS 7855
Olympia, Washington 98504-7855
(360) 236-3686 phone
(360) 236-3708 fax
jan.norman@doh.wa.gov
*Washington **
Coordinator
Kathleen Clark, CDE, MS, RD
Washington Diabetes Prevention & Control Program
P.O. Box 47855, MS 7855
Olympia, Washington 98504-7855
(360) 236-3608 phone
(360) 236- 3708 fax
Kathleen.clark@doh.wa.gov

*West Virginia
Director
Joseph L. Barker, M.P.A.
Office of Epidemiology and Health Promotion
350 Capitol Street, Room 206 *Basic Implementation
Charleston, West Virginia 25301-3717 ** Primary Prevention
(304) 558-7078 phone
(304) 558-1553 fax
joebarker@wvdhhr.org

*West Virginia
Coordinator
Peggy Adams, RN, MSN, CDE
Bureau for Public Health
Office of Epidemiology and Health Promotion
350 Capitol Street, Room 206
Charleston, West Virginia 25301-3717
(304) 558-7085 phone
(304) 558-1553 fax
peggyadams@wvdhhr.org

*Wisconsin
Director/Coordinator
Leah Ludlum, RN, BSN, CDE
Wisconsin Diabetes Control Program
1 West Wilson Street
Room 218
Madison, Wisconsin 53701-2659
(608) 261-9422 phone
(608) 266-8925 fax
ludlule@dhfs.state.wi.us

Wyoming
Coordinator
Star Morrison, MS, RD
Diabetes Prevention & Control Program
Preventive Health & Safety division
Wyoming Department of Health
6101 Yellowstone Road, Room 259A
Cheyenne, Wyoming 82002
(307) 777-3579 phone
(307) 777-8604 fax
SMORRI@state.wy.us
Potential Workshop Partner Organizations
Workshop partners represent many different occupations and employers who can benefit
from attending and supporting a Diabetes at Work Workshop. Here is a list of national
organizations whose local chapters and members may want to be a workshop partner.

Small Business Administration (SBA)


www.sba.gov
Link to local offices: www.sba.gov/aboutsba/dis_offices.html

SBA has numerous programs and services to help small businesses succeed. Every state
has at least one SBA office.

American Association of Occupational Health Nurses (AAOHN)


www.aaohn.org
Link to local chapters: www.aaohn.org/about/chapters/index.cfm

AAOHN is the primary association for the largest group of health care professionals
serving the workplace. AAOHN has 34 state chapters, 118 local chapters, and one
regional chapter. Chapters provide members with news, networking opportunities,
continuing education offerings, and attention to local policy concerns. AAOHN members
must join a state and/or local chapter if there is one in their area.

American College of Environmental Medicine (ACOEM)


www.acoem.org
Link to local chapters: www.acoem.org/general/component.asp?SEC_ID=1

ACOEM represents more than 6,000 physicians and other health care professionals
specializing in the field of occupational and environmental medicine (OEM). The College
has 31 societies (chapters) in the United States and Canada, whose members hold
scientific meetings and network on a regular basis.

American Association of Diabetes Educators (AADE)


www.aadenet.org
Link to local chapters: www.aadenet.org/AboutAADE/Chapters.html

AADE is dedicated to advancing (1) the practice of diabetes self-management training


and care as integral components of health care for persons with diabetes and (2) lifestyle
management for the prevention of diabetes. AADE has more than 100 local chapters.

1
American Diabetes Association (ADA)
Web site: www.diabetes.org

ADA is the nation’s leading nonprofit health organization providing diabetes research,
information, and advocacy. The ADA conducts programs in all 50 states and the District
of Columbia. Its mission is to prevent and cure diabetes and to improve the lives of all
people affected by diabetes. To fulfill this mission, the ADA funds research; publishes
scientific findings; and provides information and other services to people with diabetes,
their families, health professionals, and the public.

African American Chamber of Commerce


www.aacc4.org
Link to members: www.aacc4.org/MEMBERSHIP%20DIRECTORY.htm

The African American Chamber of Commerce provides leadership to enhance, promote,


and empower business environments and quality of businesses owned by African
Americans. The organization provides technical business assistance to its members in the
development of solutions to local business problems.

Lions Club International


www.lionsclubs.org
Link to local clubs: www.lionsclubs.org/EN/content/resources_clubs.html

Lions Clubs International is the world’s largest community service organization. Lions
provide assistance to support the community through programs like drug abuse
prevention and diabetes awareness.

National Association of Women Business Owners (NAWBO)


www.nawbo.org

NAWBO is the only dues-based national organization representing the interests of all
women entrepreneurs in all industries. The association currently has over 8,000 members
in nearly 80 chapters nationwide.

2
National Business Coalition on Health (NBCH)
www.nbch.org
Link to local chapters: www.nbch.org/members/members.cfm

NBCH provides expertise, resources, and a voice for its member coalitions across the
country and represents each community coalition at the national level. As a “coalition of
coalitions,” NBCH spreads the tenets and practical applications of community health
reform to areas where employers have yet to organize their purchasing power.

Rotary International
www.rotary.org
Link to local chapters: www.rotary.org/support/clubs/index.html

Rotary International is a worldwide organization of business and professional leaders that


provides humanitarian service, encourages high ethical standards in all vocations,
addresses various community service needs, and helps build goodwill and peace in the
world.

Society for Human Resources Managers (SHRM)


www.shrm.org
Link to local chapters: www.shrm.org/chapters/

SHRM is the world’s largest association devoted to human resource management. The
society’s mission is to advance the human resource profession to ensure that human
resources is recognized as an essential partner in developing and executing organizational
strategy. SHRM currently has more than 500 affiliated chapters within the United States.

United States Chamber of Commerce (USCC)


www.uschamber.org
Link to local chambers: www.uschamber.com/chambers/default

The USCC is the world’s largest business federation representing more than three million
businesses and organizations of every size, sector, and region.

United States Hispanic Chamber of Commerce (USHCC)


www.ushcc.com
Link to local chambers: www.ushcc.com/mem-direct.html

The USHCC represents the interests of more than 1.6 million Hispanic-owned businesses
in the United States and Puerto Rico. It actively promotes the economic growth and
development of Hispanic entrepreneurs.

3
Wellness Council of America (WELCOA)
www.welcoa.org
Link to local chapters: www.welcoa.com/index.php

WELCOA is a national nonprofit membership organization dedicated to promoting


healthier lifestyles for all Americans, especially through health promotion initiatives at
the work site. WELCOA serves as an umbrella, linking communities and coalitions
together into a supportive network that includes locally affiliated Wellness Councils,
Well City initiatives, Well Workplaces, and individual and corporate members
throughout the United States.

4
Sample Partner Solicitation Letter
[Date]

[Contact]
[Title]
[Address 1]
[Address 2]
[City, State, Zip Code]

Dear [Partner Contact]:

[Name of your organization] would like to invite [Partner Organization] to partner with us in
planning and hosting a “Diabetes at Work” workshop for employers in the [town/city]
community.

“Diabetes at Work” workshops bring together CEOs, occupational health care providers, human
resources and benefits managers, and work-site wellness professionals to discuss why employers
should invest in diabetes prevention and management activities at their work sites and how
companies can get started. The workshops aim to

1) demonstrate to employers why they should conduct diabetes prevention and management
activities at their work sites,
2) provide lessons learned from local companies that are successfully conducting diabetes
prevention and management activities,
3) introduce employers to diabetesatwork.org, a free online resource that can help them with their
program activities.

The National Diabetes Education Program has successfully organized similar workshops
throughout the country. We are planning to adapt their meeting format. These two-hour
workshops can be held either before the work day begins or during lunch. Two speakers are
featured. One presents the business case and the impact diabetes can have on an employer’s
health care costs. The other speaker presents a success story and model program with lessons
learned and tips for starting a diabetes prevention and management program. The workshops also
introduce attendees to diabetesatwork.org and its wealth of resources for employers and
employees.

We know that your organization has an interest in addressing [health issues, diabetes etc}. This
would be a wonderful opportunity for us to collaborate to bring this workshop to our community.

I will follow-up with you [within the next few days, next week, etc]. In the meantime, please take
a look at diabetesatwork.org to learn more about diabetes prevention and management at the work
site and about these workshops. Also attached is a sample workshop agenda and background on
our organization.

Thank you for your consideration. I look forward to speaking with you soon.

In Health,

[Signature]

[Name]
[Title]
Enclosure
Sample Financial Support Request Letter
[Date]

[Contact]
[Title]
[Address 1]
[Address 2]
[City, State, Zip Code]

Dear [Partner Contact]:

Employers who care about the health and productivity of their employees know that diabetes is
common, serious, and costly—but controllable.

[Name of your organization] and [partner organization] are planning and hosting a workshop on
Diabetes at Work for employers in the [town/city] community. Diabetes at Work workshops
bring together CEOs, occupational health care providers, human resources managers, and work-
site wellness professionals to discuss the benefits of investing in diabetes prevention and
management at their work sites and how companies can get started.

Your company’s participation as a sponsor of the [breakfast or lunch] will help make this event a
success. Your support will be acknowledged in the invitation, program, and signage at the
workshop. [Breakfast or lunch sponsorship is _____________ for _______ attendees.]

At this workshop, employers will learn

1. The benefits of conducting diabetes prevention and management activities at work sites.
2. Strategies and tips from local companies that are successfully conducting diabetes prevention
and management programs.
3. Useful information from diabetesatwork.org, a free online resource that can help you plan and
maintain activities at your work site.

The National Diabetes Education Program has successfully organized similar workshops
throughout the country. These adaptable two-hour workshops can be held before the workday
begins or during lunch. Featured speakers demonstrate the impact diabetes can have on a
company’s health care costs and present a success story and model program, including lessons
learned and tips for starting your own diabetes prevention and management program. The
workshops also introduce you to diabetesatwork.org and its wealth of resources for employers
and employees.

We know that your organization has an interest in addressing [health issues, diabetes etc}. Your
sponsorship of this workshop will spread the word through community.

To learn more about these workshops and about diabetes prevention and management at the
work site, take a look at our Web site at diabetesatwork.org. I have attached a sample workshop
agenda and background information on our organization.

Thank you for considering becoming a sponsor. I look forward to speaking with you soon.

In Health,

[Signature]
[Name]
[Title]
Sample Partner Thank You Letter

[Date]

[Contact]
[Title]
[Address 1]
[Address 2]
[City, State, Zip Code]

Dear [Partner Contact]:

Thank you for partnering with [name of company or workshop provider] in planning and
supporting the “Diabetes at Work” Workshop that was held in [town/city] on [date]. Your
contribution made it possible for employers in the [town/city] community to learn more
about the benefits—to companies and employees—of managing diabetes in the work
place.

As you know, diabetes costs employers a great deal, both in terms of health care expenses
and lost hours. Work-based education programs and activities that help control the
disease have a direct impact on a company’s financial success.

[Company’s] participation enabled us to share vital and practical information. The


Workshop brought together work site wellness professionals and organizational managers
to learn about the benefits of investing in diabetes prevention and management activities
at their work sites. Topics included cost management for companies and how a company
can get its “Diabetes at Work” program started. Tips and lessons learned from companies
that already conduct such programs helped illustrate how to conduct a successful
program. Participants were also introduced to diabetesatwork.org and its many online
resources for employers and employees.

The “Diabetes at Work” Workshop was a great success, thanks to [company’s] financial
support [of $ amount—if this is appropriate]. Your company is known throughout the
community as supporting and promoting healthy behaviors—and that makes good
business sense!

In Health,

[Signature]

[Name]
[Title]
Program Content

Samples of:
• Agenda from Madison, Wisconsin Workshop
• Agenda from Sacramento, California Workshop
• Three Speaker Presentations
Diabetesatwork.org: A Tool for Diabetes Education at Work
Lands’ End Direct Merchants
S-E-T for Success: Screening Education and Treatment
• Diabetesatwork.org Interactive Session Materials
Agenda and Talking Points
Scenarios and Worksheet
Handout
Evaluation Form

www.diabetesatwork.org
Sample Workshop Agenda from Madison, Wisconsin
Putting Diabetes Prevention and Management to Work

March 3, 2004
7:30 a.m. to 10:00 a.m.

Registration and Breakfast


7:30 a.m. to 8:00 a.m.

Program
8:00 a.m. to 10:00 a.m.

Welcome
Christopher Queram, CEO
The Alliance
and
Melissa Meredith, M.D., Diabetes Advisory Group
Wisconsin Diabetes Control Program
and
Jane Kelly, M.D., Director
National Diabetes Education Program

Diabetesatwork.org: A Tool for Diabetes Education at Work


Pam Allweiss, M.D., M.S.P.H., Director of the Outpatient Clinic
Department of Preventive Medicine at the University of Kentucky

Lands’ End
Liz Wiebe, Health Promotion Manager
Lands’ End

Q&A
Sample Agenda from Sacramento, California Workshop

Diabetes at Work: Workplace Wellness Event


Thursday, March 11, 2004
11:30 a.m. to 1:30 p.m.

11:30 a.m. Registration and Vendor Table Visits

11:45 a.m. Mark Shannon, P.A., C.D.E., Diabetes Prevention &


Control Program
California Department of Health Services
Raffle—Sugar Bowl ski lift tickets

Opening Remarks
12:00 p.m. Mark Shannon, P.A., C.D.E., Diabetes Prevention &
Control Program
California Department of Health Services

12:05 p.m. Tom Hopkins, M.D., KCRA 3 Health Correspondent

12:10 p.m. The Honorable State Senator Deborah Ortiz

Presentations
12:20 p.m. Pamela Allweiss, M.D., M.S.P.H., Director of the
Outpatient Clinic
Department of Preventative Medicine at the University of
Kentucky &
National Diabetes Education Program Representative

12:30 p.m. Tom Hopkins, M.D., KCRA 3 Health Correspondent


Raffle—Sacramento Magazine 1-year subscription

12:35 p.m. Cathy Capriola, M.P.P.M.,


Administrative Services Director, City of Citrus Heights

12:50 p.m. Sabrina Harper, M.S., Asst. Director,


National Diabetes Education Program

12:55 p.m. Scott Galbraith, Dameron Hospital Director of Employer


Relations

1:10 p.m. Mark Shannon, P.A., C.D.E., Diabetes Prevention &


Control Program
Pedometer Check & Distribution of "high stepper" prizes

1:15 p.m. Tomas Petrul, Capital Athletic Club Marketing Director


Raffle—Capital Athletic Club 6-month membership

Closing Remarks
1:20 p.m. Tom Hopkins, M.D., KCRA 3 Health Correspondent

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