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2 RFID Background
According to Forrester research the emerging trend which links the physical
supply chains to the digital world is cale l d (X Internet) or Extended Internet.
There are several technologies that fall in the domain of this trend. These tec h-
nologies are bar codes, smart cards, retinal scans, wre i less sensors, optical
character recognition and radio frequen cy identification (RFID). The technology
for RFID was intia i ry for Identification of Friend or Foe (IFF) sys-
i lly used in mlita
tems during W orld War II (Melanie, 2006). Later it was used for toll cole l ction
and library book tracking (Langley, 2008). Radio frequency identification has
been applied increasingly in inet r-organizational supply chain operations. How-
ever, it was not until the year, (2005) when Wal-Mart a US rea t iler started de-
veloping RFID mandates. Sn i ce then German-based Metro Group, Tesco and
Target (UK-based) have started focusing more on RFID in supply chain man-
agement (Langely, 2008). According to Forrestor research, in the beginning
RFID were introduced to retailing sector, ever since then it has been widely
used in industrial automation, asset management and track-and-trace applica-
tions.
Radio frequency identification is defined “A data collection and identification
technology that u ses electronic ta gs to sto re a nd tra nsmit identification data,
transmission data, a nd – in th e case fo r active tags- condition data (Chris-
tine, 2006).” RFID h as th e potential of bringing changes in inv entory m anage-
ment cost and efficiency in supply chain areas such as greater product availabil-
ity, reduced product shrinkage, and improved product integrity. Results from
RFID implementation have so far been positive with many firms. For instance,
recent research shows that RFID sae l s for supply chain purposes are predicted
to increase by almost 38% annually. (Carr, A, Zhang, M, Klopping, I, Mni .H, n.d)
and Wal-Mart proclaims a 16 percent decrease in out-of-stocks on RFID tagged
items (Langley, 2008).
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So far we have been talking about information storage in RFID tags, so it is in-
teresting to know what kind of information RFID tags deliver wth i the products.
Most of the tags used by firms in supply chains possess an electronic product
code (EPC) which can be connected with online database wth i some gen eral in-
formation accessible to everyone. However, crucial information such as who
made it and when it was made can only be retrie ved if the manufacturer de-
sires. For instance, Willys, or Netto wll
i not be able to gain access data of prod-
ucts sodl by ICA or any other retailer. In the supply chain context companies
desire to use RFID to make sure that their products are availa ble on shelf as
soon as they are replenished. Nowadays, companies are thn i king of “smart
shelves” with RFID interrogators embedded in them, which would let the staff
knows when the inventory rea ches reo rder p oint and to a ct a s a th eft d eterrent
when some unusual shelf activity takes place.
4 RFID Versus Barcodes
As RFID becomes more popular in the automatic identification and data capture
industry many supply chain managers are wondering which technology to use
(Ray, 2008). RFID is not necessarily better than barcodes as choice of technol-
ogy depends largely on the context of use, the only dffei rence is that bar code is
a line-of-sight technology, meaning that a scanner has to be oriented towards
the bar code to read it. (am
i glogal.org). For instance, one dm
i ensional (1D) bar-
codes are best for supply chain applications when very limtei d number of data is
needed to be stored. However, codes may become unreadable if any wear and
tear occurs (Ibd
i ). Two dm i ensional (2D) barcodes can serve greater data sto-
rage needs. As far as RFID technology is concerned, it is best sute i d for appli-
cations where there is no direct line-of-sight, is vulnerable to wear and tear or
requires greater levels of process automation (Ray,2008).
5 Information Carried by the Product
As per definition of Chritine, (2006) radio frequency identification tags can store
and transmit (a) identification data; (b) transmission data and if active tages; (c)
condition data. This transmission of information along the product has enabled
several changes in the supply chains. According to Tajima (2007) in supply
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When the information is captured with the help of human interaction increases
transactions costs and may result in excessive or less levels of inventory
(Fleisch & Tellkamp, 2995). This is even more ree l vant to the retail sector which
is confronting challenges such as shorter- life cycles, stringent traceability re-
quirements and temperature control (Karkkainen, 2003). Due to these RFID and
its associated EPC network have the potential to serve as enablers in the ever
changing supply chain landscape by enhancing visibility and lowering inventory
carrying costs. Proper flow of information can result in more cola l boration and
cooperate among supply chain partners and decrease the so impact of bul lwhip
effect. T he b ullwhip e ffect m eans v ariation in d emand related information in a
supply chain setting which increases at each step as it moves from downstream
to upstream (Langely, 2008). According to Seidmann and Sundarajan, (1997) in
the domain of supply chain there are four types of information sharing practices
(a) Order information such as quantity and prices
(b) Operation information such as inventory levels
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approach. This implies that the application RFID clearly qualifies the require-
ments for an inter-organizational system.
Other IOSs, commonly used in retailing are ee l ctronic data interchange (EDI),
internet and intranet and Barcoding which through information technology
enabled (ITes) services enable new logsticsi strategies such as Just-in-time
(JIT) for manufacturers and Quck i response (QR) for many retailers (Levy et al.,
2004; Wlsoi n and Vo l sky, 1998). The influence of RFID travels outside the
boundaries of a specific supply chain as sharing of the information carried by
tags can affect other members up and downstream in the supply chain. This
signifies the potential of RFID as supply chain management technology. How-
ever, it must be kept in mni d that mutual trust must co-exist for RFID to be car-
ried out successfully. Some of the key issues that affect inter-organizational re-
lationships are
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School Work > Essays & Theses
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