School of Industrial Engineering & Management 31-Jul-2010

Oklahoma State University Fall 2010

L.K. Swim Page 1 of 7 Pages

Oklahoma State University

School of Industrial Engineering and Management
IEM 5603 – Project Management
Fall 2010 Syllabus

Instructor: Leva K. Swim, Ph.D.

School of Industrial Engineering and Management
Oklahoma State University
322 Engineering North
Stillwater, Oklahoma 74078-5018
e-mail: leva.swim@okstate.edu

Office Hours: By Appointment, EN 317F

Telephone (Daytime): (405) 742-5286 (emergency only)
Telephone (Evening): (405) 372-3676

OSU Engineering Distance Learning Office Technical Contact Information:

Technical Contact: Nathan Cragun
e-mail: Nathan.cragun@okstate.edu
telephone: (405)744-5148
fax: (405) 744-5033

Class Schedule: Monday, 4:30 p.m. to 7:10 p.m.

Reasonable Accommodation Policy: Any student in this course who has a disability
that may prevent him/her from fully demonstrating his/her abilities should contact the
instructor personally as soon as possible to discuss accommodations necessary to ensure
full participation and facilitate your educational opportunities.

Academic Integrity: Certain assignments in this course, such as team projects, rely on
the honor system. You are expected to do your part in every team activity and to do your
own work on class assignments.

Textbooks:

(1) Kerzner, Harold (2003). Project Management: A Systems Approach to Planning,

Scheduling, and Controlling, 10th edition, John Wiley & Sons, Inc., New York, NY.

(2) Goldratt, E.M. (1997). Critical Chain, The North River Press Publishing Corporation,
Great Barrington, MA.

Course material will be pulled from additional sources. Students will only be responsible
for material from additional sources as covered during class time. Key additional sources
include:

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Milosevic, D.Z., Patanakul, P., Srivannaboon, S. (2010). Case Studies in Project,

Program and Organizational Project Management, John Wiley & Sons, Inc.,
Hoboken, New Jersey.
Goleman, D. (1997). Emotional Intelligence, Bantam Books, New York, NY.
Tomczyk, C.A. (2005). Project Manager’s Spotlight on Planning, SYBEX,
Alameda, CA.
Laufer, A. and Hoffman, E.J. (2000). Project Management Success Stories, John
Wiley & Sons, Inc., New York, NY.

Internet Resources:

We will be using the OSU D2L site for this class. The website is: https://oc.okstate.edu

Electronic copes of articles for this class will NOT be posted on D2L due to copyright
restrictions. Therefore, it will be essential that students have the capability to access
articles for assigned reading through the OSU library system. On-campus students can
use any computer connected to the OSU server. Off-campus students must access the
documents through the proxy server.

Additional help can be obtained through:

Digital Library Services

Edmon Low Library
Oklahoma State University
(405) 744-9161 (telephone)
(405) 744-7579 (fax)
(877) 744-9161 (toll free)
e-mail: lib-dls@okstate.edu
website: http://www.library.okstate.edu/

Course Objectives:

The objectives of the course have been set to meet both academic and career objectives.
They include developing an understanding of:
• the integration of project planning, documentation, and management
• features of a project that distinguish it from other types of management endeavors
• the major components of the project management environment and interrelationship
• common project problems and how to avoid those problems or mitigate their effects
• project management systems and the project manager’s roles and responsibilities in
those systems
• factors that increase the probability of success
• the roles employee enact
• the history and terminology

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• the organizational structures and staffing required
• the stress placed on project personnel
• the functions of managers and executives
• conflict and conflict resolution
• the techniques of managing a project to success
• developing an appropriate project strategy
• requirements of crisis project management
• the relationship and importance of other engineering and organizational processes

Prerequisites:

IEM 4413 Industrial Engineering Organization Management or equivalent; in addition, it

is presumed that all students enrolled in the course are proficient in both oral and written
English, the use of word processors, internet search engines and browsers, and
spreadsheets including spell and grammar checks, familiar with Windows based
microcomputers, formal e-mail exchange, and are aware of all University rules and
regulations. Students are expected to be able to read and interpret questions and provide
direct responses to questions asked in formats organized to clearly convey in the extent
and limits of their knowledge. Distance students are expected to have, and be proficient
in, the use of high-speed internet connections and maintain pace with the course
schedule. All students are expected to be proficient in the access and use of the On-line
classroom (Desire to Learn based) course management system in use at OSU and the
process for accessing journals through the OSU Library.

In addition, all students are expected to know the mechanics and formats needed to
respect all intellectual property rights by fully and correctly citing all sources used in
preparation of all materials in the course (lecture, lab HW, reports, etc.). All students are
expected to respect the learning atmosphere by being punctual to class, coming to class
prepared, and, in the absence of preparation, accepting personal responsibility for this
failure and not expecting the instructor or the rest of the class to slow down or otherwise
accommodate this lack of preparation.

Expectations (OSU-Stillwater, OSU-Tulsa and Distance Students):

• All students are expected to read and comprehend the material from the text
independently. The lecture will consist of material from the text and supplemental
information. OSU-Stillwater and OSU-Tulsa students are expected to participate in
class discussion. Distance students are expected to review the class videos. Questions
about the material should be raised in class or submitted to instructor via e-mail.
• All students will be expected to complete three exams. The exams will be derived
from all sources used in the lecture.
• All students are expected to complete a simulated project using specified project
management tools and techniques that will be covered during the semester. OSU-
Stillwater, OSU-Tulsa and Distance students will perform this assignment in teams.

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• All students are expected to address an assigned topic of the course case study. This
will involve identifying articles to support their analysis and recommendations..
Teams will be formed to lead the case study discussion in class. Distance Students
will be required to participate in the team but will not be required to participate in the
live presentation to the class.
• All students will be expected to read Critical Chain (Goldratt, 1997) and understand
the similarities and differences between the concepts and techniques of Critical Chain
and CPM/PERT.
• All students will be expected to access MS Project 2010. Trial copy access is
available from Microsoft and software is available in the on-campus computer labs.
• OSU-Stillwater students and OSU-Tulsa students should bring a hard copy of
assignments to class. All other students should send all assignments to
enhmwk@okstate.edu

Course Assignment Details:

The details of each component of the class are described as follows:

• Exams: Three exams will be administered. Exam #2 will include a Take Home
component.

• Project Assignment: Each student will identify a project that can be used for the
course group project. Students will rate and prioritize the collection of projects
proposed by all students using the following criteria: (1) has clear start and end point,
(2) grants student good visibility into breadth of scope of project, (3) requires
multiple people/organizations to contribute (work, approve, etc) in order to
accomplish the objectives, and (4) scope is manageable. Teams of students will be
assigned based on prioritization by the class and individual student interest. Student
teams will coplete project component assignments according to a schedule.
Components will build on each other. Each component will be a deliverable of a
project management tool. Due dates for each component will correspond to class
discussion of the project management tool. At the end of the semester, all project
components will be compiled into a final report. Reference Project Assignment
document.

• Case Study Analysis: The course case study will involve study of Crisis Project
Management and will be focused on the recent Gulf Oil Spill. Student teams will be
formed. Each student team will lead a component of the course case study. The team
will identify relevant articles to support their responses to a set of questions. Teams
will lead the class in a discussion through use of a MS Power Point presentation that
introduces the recommendations to the class and lists key learnings from the articles
that support their recommendations. The team will post the MS Power Point
presentation on the D2L site. Reference Case Study Schedule.

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• Critical Chain: Read Critical Chain (Goldratt, 1997) and be prepared to answer a set
of questions and lead a class discussion on team responses to the question set.

Grade Determination:

Grading: Exam #1 20%

Exam #2 20%
Exam #3 20%
Project Assignment 25%
Case Study 10%
Critical Chain Discussion 5%

Grading Scale: 90 – 100 % A

80 – 89 B
70 – 79 C
60 – 69 D
< 60 F

Topics and Approximate Schedule:

We have an ambitious list of topics to cover. We will reserve the right to modify the
schedule, as necessary. Our baseline schedule is as follows:

Week Date Lecture Topic Textbook Chapters

1 23-Aug Introduction to Course and Project Management 1
2 30-Aug Organizational Structures, Project Management 2, 3, 24
Growth, Managing Crisis Projects
3 06-Sep LABOR DAY - NO CLASS
4 13-Sep Management of Time and Stress and Conflict 6, 7
5 20-Sep Organizing the Project Office and Team and The 4, 23
Project Office
6 27-Sep Risk Management 17
7 04-Oct EXAM #1
8 11-Oct Planning (Part I) and Introduction to MS Project 11
9 18-Oct Planning (Part 2) and Continuation of MS Project 11
10 25-Oct Network Scheduling Techniques 12
11 01-Nov Contracts Management and Cost Control 19, 15
12 08-Nov EXAM #2

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13 15-Nov Management Functions, The Business of Scope 5, 22
Changes, and Emotional Intelligence
14 22-Nov Critical Chain 22
15 29-Nov Modern Developments in Project Management, 21, 10, 9
Working with Executives, and Variables for Success
16 06-Dec Team Projects Due and Course Evaluation

17 13-Dec EXAM #3

Document Version Control

Date Reason for Update
21-Aug-2007 Establishment of Syllabus
09-Aug-2008 Revised Journal Article Assignment
26-Jul-2009 Updated for New Edition of text and revised Critical Chain Assignment
31-Jul-2010 Updated schedule and grading components

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Helpful Hints for CD students

First, welcome to IEM 5603! It is vitally important to me that you feel as if you are a part of this class, and
have the opportunity to add your comments and experiences to class discussions. Your participation will
make the course a richer experience for everyone.

The following are a few course policies that will (hopefully) help eliminate questions.

1. All assignments for CD students should be turned in via the Engineering Extension homework log.
Please do not copy me on the submission, unless the instructions for the assignment clearly state to
do so. Distance students are expected to meet the same schedule as on-campus students unless
extenuating circumstances occur (contact instructor as soon as practical following event) or prior
arrangements/excused absences have been made with the instructor. All assignments must be
submitted by Friday, December 6, 2010.

2. All lectures will be posted on-line the afternoon following the (evening) on-campus class
presentation. These lectures can be viewed on-line or compressed files (zipped files) can be
downloaded and viewed off-line.

3. According to University policy, incomplete grades will not be awarded unless the majority of the
coursework has been completed to the satisfaction of the instructor. A grade of "I" incomplete is
assigned when the student has successfully completed the majority of the work for a course (i.e.,
severe illness, car accident, death in family, etc.). Normally the student, a family member, or the
adviser (at student or family request) contacts the instructors to explain the circumstances and
request the "I". Repeating a course in another semester is not an acceptable condition; returning
the next semester to attend the last three weeks of lecture, take the final and turn in a term-paper
would be appropriate. You must contact the instructor to clarify terms of the "I" and make
arrangements to complete the remaining work.

4. All quizzes will be taken on-line and there will be a fixed (maximum) time allowed for
completion, once quiz has started.

5. All exams will be administered to CD students through Engineering Extension. Proctors are
required. The final exam will be available to students no sooner than Monday, December 13
at 8:00 p.m. All finals must be returned by Thursday, December 16 at 12:00 p.m. Original
hard copies should be returned, even if a fax is sent.